April 3, 2020
(Updated 8:14 a.m. EDT) – Cruise lines are modifying their payment and cancellation policies in an attempt to provide reassurance and flexibility for passengers in the wake of the Covid-19 novel coronavirus outbreaks around the world.
While also protecting those with previously-booked voyages, these new policies are also designed to provide comfort and flexibility to those considering booking a cruise this summer and fall, particularly as the international travel landscape continues to fluctuate. These changes are a positive development for concerned travelers, many of whom don’t want to see their hard-earned vacation disappear.
In many cases, these policies are temporary and are intended to be in place only as long as necessary. Note that if lines aren’t represented here, their standard payment and cancellation policies still apply as of this writing.
Here is a roundup of the modifications to cruise lines’ booking and cancellation policies. This list will be updated as new information becomes available.
APT | American Cruise Lines | Avalon Waterways | Azamara | Bahamas Paradise | Carnival | Celebrity | Celestyal | CroisiEurope | Cruise & Maritime Voyages | Crystal | Cunard | Disney | Dream Cruises | Emerald Waterways | Fred. Olsen | Grand Circle |Holland America Line | Hurtigruten | G Adventures | Lindblad | Marella Cruises | MSC | Norwegian | Oceania | P&O Cruises | P&O Australia | Pandaw |Ponant | Princess | Regent | Riviera | Royal Caribbean | Saga Cruises | Sea Cloud | Seabourn | Scenic | Silversea | Star Cruises | Tauck |Uniworld | Viking | Windstar |
APT has extended the terms of its deferral policies and fees (excluding Tailor Made Holidays).
Deposited Bookings: Guests have the option to change dates for travel in 2020 or 2021, postpone or change their travel destination up to 30 days prior to departure with a $250 deferral fee per person. Additional airfare and third party fees may apply. Clients who purchased APT's Deposit Cancellation Peace of Mind Policy at time of booking will not be charged additional fees.
Full Paid Bookings: For departures 100 to 31 days from date of travel, APT is offering the option to change dates for travel in 2020 or 2021, postpone or change travel destination with a $1000 deferral fee per person applied. Additional airfare and third party fees may apply. Cancellation or deferment within 30 days of travel will incur 100 percent cancellation fees.
American Cruise Lines
American Cruise Lines is offering guests with new and existing bookings for cruises departing through August 31, 2020, the ability to cancel for any reason up to 24 hours prior to the start of their cruise package and receive Cruise Vouchers equal to 100 percent of the amounts paid. The Cruise Voucher can be used for any 2020 or 2021 Cruise Package. If guests choose the option, these terms replace the cancellation terms that otherwise would have applied, whether the Standard Cancellation Terms or the terms of the line's Cancel For Any Reason Protection Plan. To cancel, email the line at firstname.lastname@example.org at least 24 hours before the start of your cruise package.
The company's cancellation policy still stands but final payment deadlines have been extended for passengers booked on the Arctic season.
Final payments for all passengers travelling before September 30, 2020 can now be made up to 14 days prior to departure instead of 90 days prior to departure.
Aurora Expeditions can provide support on rescheduling or canceling flights or answering questions related to travel insurance. The new insurance helpline is email@example.com.
Avalon Waterways is temporarily waiving cancellation fees until three days prior to departure for any Europe departure. For all other departures, travelers with existing bookings can be moved to any other Avalon Waterways (or sister-brands Globus, Cosmos, and Monograms) departure in 2020 or 2021 without penalty prior to final payment. Passengers booked on itineraries that include Italy can move to another destination at no cost.
Cancellations will be refunded in the form of a future travel credit.
Specifically for passengers booked on Avalon Waterways' Oberammergau Passion Play sailings: these guests will be the first to be able to reserve spots for the 2022 Oberammergau Passion Play sailings (the 2020 event was canceled) at the current price. Avalon Waterways expects to have the new dates by May 2020. Alternatively, guests can choose to reschedule their cruise for another itinerary for travel by the end of 2022 with no cancellation fees.
Azamara's new "Cruise With Confidence" policy allows cruisers to cancel up to 48 hours before sailing. Those who cancel will receive a full credit for their fare, usable on any future sailing of their choice in 2020 or 2021. The policy applies to both new and existing cruise bookings for cruises with a sailing date on or before September 1, 2020.
Bahamas Paradise Cruise Line
Bahamas Paradise Cruise Line has updated its Sail with Ease cancellation policy and is valid on any new bookings made through the end of 2020.
Cruise passengers traveling in less than 30 days may change to a new sailing date at no charge, with price protection and the transfer of any promotional offers or supplements. Cruise passengers traveling in more than a month can cancel with no charge or take the opportunity to transfer to a future sailing, receiving up to a $50 onboard credit.
Cruise & Stay passengers traveling in the next 45 days may change to a new sailing date at no charge or cancel for any reason, receiving a future Cruise & Stay credit. Cancelations with future bookings will be made at the prevailing rate but will include the transfer of any existing promotional offers or supplements.
Cruise & Stay passengers traveling in 46 days or more will be given the opportunity to cancel for any reason. Those wishing to rebook on a future date can do so at prevailing rates with a $50 onboard credit.
Travellers booked during the remainder of 2020 or the first half of 2021 can postpone their trip at no extra cost up to 72 hours prior to departure.
Captain Cook Cruises Fiji
Fee free amendments are available for those wishing to defer their cruise. Normal cancellation fees apply.
Carnival guests booked on sailings with a departure date between May and September 2020 may cancel up to 30 days prior to their sailing and receive a Future Cruise Certificate that can be used to rebook a cruise within one year of the original sail date.
Celebrity's new "Cruise With Confidence" policy allows cruisers to cancel up to 48 hours before sailing. Those who cancel will receive a full credit for their fare, usable on any future sailing of their choice in 2020 or 2021. The policy applies to both new and existing cruise bookings for cruises with a sailing date on or before September 1, 2020.
Celestyal has introduced a Peace of Mind & Low Deposit policy, which allows anyone with an existing booking (for travel through June 30, 2020) or booking a cruise between March 6 and April 30, 2020, for travel in 2020 or 2021 to change or cancel without incurring cancellation fees up to seven days before sailing date. Cruisers who cancel within seven days of their sailing will receive a 100 percent future cruise credit (FCC) that can be applied toward a 2020 or 2021 cruise.
Guests sailing on the March 14, 2020 seven-night Three Continents Cruise and March 16, 2020 four-night Iconic Aegean sailing may also take advantage of the Peace of Mind policy, despite being within seven days of departure.
CroisiEurope is allowing passengers to cancel up to 30 days prior to departure without any penalty or fee on new bookings made on or before May 1, 2020 for departures through August 31, 2020. This applies to bookings made by phone and email only.
Cruise & Maritime Voyages
Passengers can transfer to another CMV 2020 sailing (before October 31) of an equivalent value with no charges or fees. No transfers to 2021 sailings are permitted. No refunds will be given for transfers to lower priced cruises and the difference must be paid for higher value bookings.
Two name changes can be made, with all charges and admin fees temporarily waived during the validity period.
Crystal has established a new cancellation policy applicable to all Crystal sailings, which previously began at 120 days or earlier. Passengers can cancel up to seven days prior to sailing and receive a 100% credit for cruise fare monies paid that may be redeemed on any future voyage through the end of 2022. For changes made 31-90 days ahead of sail date, 25 percent FCC and 75 percent refund will be offered.
For all new bookings, Crystal has established a new reduced deposit policy, which was previously 25 percent of the cruise fare. New reduced deposit amounts are:
- $100 per person for cruises of up to 13 nights
- $200 per person for cruises of 14-21 nights
- $500 per person for cruises of 22 days or longer
Crystal River Cruises, Crystal Yacht Cruises and Crystal Expedition Cruises
- $500 per person for all voyages
Cunard has implemented a new temporary policy for all guests with bookings departing before to August 31 2020. This includes:
- All guests with existing and new bookings on holidays departing before August 31, 2020 may now cancel up to 48 hours prior to departure.
- Canceled bookings will receive a Future Cruise Credit equivalent to the cancellation fees and refunds will be given on any remaining monies paid
- The Future Cruise Credit may be redeemed against any sailing until end of March 2022 (bookings to be made before December 31, 2021).
- The Future Cruise Credit is non-refundable, but may be used on multiple sailings.
Passengers travelling before the end of August 2020 will have additional OBC applied to their booking on bookings made prior to March 11, 2020. The amount of credit applied is based on the length of the cruise, as follows:
1-3 nights = $150
4-7 nights = $300
8-14 nights = $600
15+ nights = $900
Anyone who canceled bookings between February 1, 2020 and March 11, 2020 for sailings before the end of August 2020, but who did not opt to convert their cancelation charge into a Future Cruise Credit, will have this automatically credited to their account for use on a future holiday.
Guests travelling after August 2020 are able to transfer, free of charge, to any alternative cruise date, prior to paying the balance of their holiday.
Disney Cruise Line
Disney Cruise Line has modified its cancellation policy to allow cruisers currently booked on European sailings that depart on or before July 25 can change their reservation up until the day before embarkation and receive a 100 percent cruise credit to be used for future sailing within 15 months of their original sail date. Cancel by calling (866) 325-2112 or 407-566-3510 or contacting your travel agent.
Alternatively, anyone currently booked on the July 13, July 18 or July 25, 2020, European sailing may delay their final payment to 30 days prior to sailing.
All cruisers scheduled to depart on Disney Magic between now and May 8, 2020, and Disney Dream, Disney Fantasy and Disney Wonder between now and May 31, 2020, can change their reservation up until the day before embarkation and receive a 100 percent cruise credit to be used for a future sailing within 12 months of their original sail date.
With the "Cruise As You Wish" assurance and booking option, all new and existing bookings made for any Dream Cruises sailing prior to or on October 30, 2020 will have the flexibility to cancel up to 48 hours prior to sailing and receive 100 percent future cruise credit to be redeemed on any Dream Cruises or Star Cruises sailing embarking on or before March 31, 2021.
Emerald Waterways / Evergreen Cruises
Emerald's new cancellation policy gives cruisers the option to transfer their booking to an alternate cruise departure without penalty, up to 30 days prior to sailing. The policy applies to all currently booked cruisers with a departure on or after June 1, 2020 as well as to anyone booking after that date.
Fred Olsen Cruise Lines
Fred Olsen Cruise Lines has launched a 'Booking Reassurance Guarantee' for passengers who are concerned about their travel plans as a result of the coronavirus situation, allowing them to cancel their cruise in return for a future cruise voucher, penalty-free, within the same year of departure. The new guarantee applies to all new cruise bookings made between March 4 and May 5, 2020, and guests can move their cruise once only.
All passengers who book a Fred Olsen ocean or Brabant river cruise for 2020 will be able to cancel their cruise in return for a future cruise voucher for the entirety of the monies paid to date, when giving at least two weeks' notice of the cancellation. The future cruise voucher can then be used on another 2020 sailing.
The guarantee also applies to the line's newly launched 2021/22 itineraries when cancelled no later than 90 days prior to departure.
Holland America Line
For guests currently booked on upcoming cruises, Holland America Line is temporarily changing its cancellation policy and allowing cruisers to cancel their cruise or Alaska Land+Sea Journey departing through July 31, 2020. Any cancellation will receive a Future Cruise Credit (FCC) for the amount of the paid fare which can be used for another cruise in 2020 or 2021.
The FCC must be booked by Dec. 31, 2020, and the cancellation must be made with a minimum of 72 hours in advance of departure date but no later than March 31, 2020. However, anyone booked between now and March 9, 2020 may also cancel under this new policy despite being within 72 hours.
Additionally, with the new "Book with Confidence" policy, anyone who makes a new booking by April 30, 2020, for itineraries that depart on or before Oct. 15, 2020, can cancel for any reason and receive a FCC in the amount of any cancellation fees applied. The cancellation must be made up to 30 days before departure.
Holland America is also offering onboard credit to anyone who keeps their booking on departures through May 31, 2020 -- $200 per cabin on voyages longer than seven days and $100 per stateroom on voyages of less than six days.
For all guests booked on departures through June 30, 2020, Hurtigruten is offering free rebooking to any future Hurtigruten cruise -- expedition or Norwegian coastal -- that departs July 1, 2020 through July 1, 2021. You may change your sailing up to 48 hours before your scheduled departure. This offer is also valid on any new Hurtigruten bookings made by April 30, 2020. All changed reservations will be reimbursed in the form of a Future Cruise Certificate (FCC) in the amount of 100 percent and the future cruise will be discounted 10 percent.
For those who have booked flights through Hurtigruten, the voucher also covers the flights.
G Adventures are offering a relaxed rebooking policy to travelers from COVID-19 countries, or those who have recently travelled (or are traveling) to COVID-19 countries (China, South Korea, Japan, Italy).
Grand Cirlce will waive any change fees for all departures through the end of May 2020 for guests who choose to rebook another cruise in 2020 or 2021.
If you already have an existing 2020 (June and beyond) or 2021 reservation, or book a new 2020 or 2021 reservation, and for whatever reason need to change the date of travel, you can transfer to another date within 12 months of your departure and we will waive any change fees.
For 2020 reservations, you can move your departure date within 30 days of departure without any change fees. For 2021 reservations, you will be charged a change fee if you move your departure date within 30 days of departure.
Lindblad Expeditions has outlined the line’s cancellation policy, which allows passengers to cancel their 2020 expedition departing April 1 or later, provided they give us at least 24 hours' notice, and receive 100 percent credit for their expedition fare, which they may use on any future expedition in 2020 or 2021. This policy will stay in effect until at at least June 30, 2020.
Travel advisors will also be offered an incremental $1,000 per person per booking for all new bookings made during that same time period. It will be for the travel advisors to determine how they would like to use it, whether in the form of incremental commission, reduction in the price of the trip, to help in offsetting the cost of flights (or air change fees if they are helping a client rebook their travel), or some combination thereof.
In a letter sent to travel advisors, Sven Lindblad, CEO of Lindblad Expedition, said: "You know your clients and their situation best, so we are putting the power in your hands.
Marella revealed a flexible booking policy on March 17 to offer passengers with existing Marella Cruises and TUI River Cruise package holidays, taking place on or before June 30, the opportunity to amend for free to any holiday on sale. Changes can be made up to seven days before the original departure date.
Effective March 10, 2020 MSC has adapted its cancellation policy to allow cruisers to cancel their existing reservation for sailings on or before July 31, 2020 up to 48 hours prior to departure and receive a Future Cruise Credit (FCC) for the amount paid. The FCC can be applied to any future cruise of their choice departing on or before December 31, 2021. This policy applies to new bookings for sailings on or before July 31, 2020 as well.
Final and full payment must be made on a cruise departing prior to July 31, 2020 to qualify for the Cruise Assurance program. Guests interested in participating in MSC’s Cruise Assurance program can contact MSC Cruises at (866) 420-3584 or work with their travel advisor.
Norwegian Cruise Line
Norwegian is offering a short term Peace of Mind policy, which gives anyone who books a Norwegian Cruise Line sailing through September 30, 2020 the ability to cancel up to 48 hours prior to the sail date and receive a 100 percent future cruise credit (FCC) for use on any sailings through December 31, 2022.
This new policy also applies to existing bookings for any voyages beginning March 10, 2020 or later.
Oceania has introduced a Travelers Assurance Program, allowing passengers to cancel up to 48 hours prior to cruise departures and receive a Future Cruise Credit equal to 100 percent of the cruise fare paid.
The new policy is valid for all existing and new reservations for voyages departing from March 10, 2020 through September 30, 2020. Future Cruise Credit must be redeemed within one year of issue and travel must commence by December 31, 2022.
Additionally, guests and travel advisors can book with confidence knowing that up to day of sailing, should there be another applicable public promotion that offers a better value through amenities or price, they may take advantage of that promotional offer and/or price as long as the same category of accommodations is available and that promotion is still open for sale. If there is a better promotion or price after you’ve made your final payment, Oceania will provide you/your clients with an upgrade, shipboard credit, or future cruise credit.
P&O Cruises updated its flexible cancellation policy on March 19. If you were booked on a cancelled cruise that was due to depart before April 11, 2020, the line is offering 125 percent Future Cruise Credit to be used for a future cruise sailing any time before the end of March 2022. Bookings must be made by December 31, 2021. Customers are advised to contact the line by a web form if the FCC does not meet their needs.
For existing bookings departing between April 11 and September 1, 2020, the line is offering onboard credit for passengers who keep their booking. This includes:
- 1-3 nights: £100 on-board spending money per cabin
- 4-7 nights: £200 on-board spending money per cabin
- 8-14 nights: £400 on-board spending money per cabin
- 15+ nights: £600 on-board spending money per cabin
OBC will automatically be added to passenger accounts.
P&O Cruises has temporarily removed restrictions on its Transfer Policy. This means that passengers sailing before September 1, 2020, can now:
- Transfer their booking to any cruise currently on sale (and not just to those within the next 12 months).
- Transfer their booking to a cruise of higher or lower value (and not just of a higher value, as is usually the case).
- Transfer their booking an unlimited number of times (and not just once).
- Transfer their bookings free of charge, as we will waive the current £100 administration charge for each transfer made.
This can all be done up to 48 hours before departure.
Passengers booked on a P&O Cruises sailing before September 1, 2020, may also cancel up to 48 hours prior to departure. Cancelled bookings within balance due will receive a Future Cruise Credit (FCC) equivalent to 110 percent of the full balance. The Future Cruise Credit can be used up to December 31, 2021, and can be redeemed against any P&O Cruises holiday sailing until the end of March 2022.
Passengers wish to request a refund for a future cruise (minus cancellation fees), are advised to call 0344 338 8636.
P&O Cruises Australia
According to a statement: "P&O Cruises Australia is continuing to receive cruise bookings and hasn't experienced a significant increase in cancellation requests. We will monitor the situation and, should it become necessary, be ready to modify cancellation policies on sailings from our Australian and NZ home ports. In addition to our existing policy, we are also reviewing any guest cancellation requests on a case by case basis."
Pandaw is offering a flexible booking policy that allows cruisers who make a booking for next season to convert any money paid for that cruise into a credit that can be used for another date or travel or itinerary within 12 months of the original sailing date without penalty. This does not include money paid for flights or hotel arrangements.
Ponant has revised its booking policy effective immediately: New bookings made on sailings departing in 2020 will only require a 10 percent deposit and guests may cancel up to 30 day prior to departure without penalty.
Additionally, for new bookings on 2020, 2021 and 2022 sailings, guests may cancel up to 90 days after confirmation and receive a full refund of their deposit.
For existing bookings, final payment is relaxed by 30 days. For example, if final payment was due 60 days before departure, it is now due 30 days before.
Princess Cruises temporarily revises cancellation policy for cruises and cruise tours departing up to May 31, 2020. The line is implementing a revised policy to assist guests making decisions regarding their cruise holidays during the evolving worldwide COVID-19 situation.
The details vary by departure date:
- April 3 or earlier: Cancel up to 72 hours before sailing to receive a Future Cruise Credit (FCC) for 100% of cancellation fees
- April 4 – May 31: Cancel by March 31, 2020 and receive a FCC for 100% of cancellation fees
Meanwhile, for cruises from June 1 – June 30, the final payment moves to 60 days prior to sailing from 90 days.
Guests that choose to keep their booking for departures between March 9 and May 31 will receive the following complimentary onboard spending money:
- $100 per cabin for three-day and 4-day cruises
- $150 per cabin for five-day cruises
- $200 per cabin for six-day and longer cruises
Regent Seven Seas Cruises
Regent Seven Seas Cruises has introduced a temporary Regent Reassurance policy that is applicable to all Regent voyages departing between March 10 through September 30, 2020. Cruisers who have paid in full on any sailing between these dates may cancel their cruise up to 48 hours prior to sailing and receive a 100 percent Future Cruise Credit (FCC), which can be applie to any new reservation made within one year on any Regent voyage sailing between March 6, 2020 and December 31, 2022.
Regent Reassurance is applicable to all existing and new reservations made by April 30, 2020.
Riviera River Cruises
Effective immediately Riviera River Cruises has amended its cancellation policy so that the required deposit of $400 is fully refundable up to 60 days after being made. If a booking is canceled after 60 days, the deposit will be transferred to a future 2020 departure.
For those who have already deposited or paid in full, any 2020 booking can be canceled with 24 hours notice, with the full cost of the cruises credited to a future 2020 cruise. If the future cruise costs more, the cruiser will be responsible for paying the difference.
Royal Caribbean's new "Cruise With Confidence" policy allows cruisers to cancel up to 48 hours before sailing. Those who cancel will receive a full credit (FCC) for their fare, usable on any future sailing of their choice in 2020 or 2021. The policy applies to both new and existing cruise bookings for cruises with a sailing date on or before September 1, 2020.
If the cruise fare for a subsequent booking is less than the FCC issued when they canceled, a second FCC will be issued for the difference for use in the future.
Saga has introduced no cancellation fees or changes on all 2020 cruises for sailings booked in March 2020. Passengers can cancel up until 14 days before sailing. This applies to all cruises sailing from June to December 2020 aboard Spirit of Discovery and Spirit of Adventure, on both existing and new bookings where customers have taken Saga’s included insurance policy.
Sea Cloud Cruises
Cruisers booked on a Sea Cloud sailing booked until on or before May 31, that departs anytime in 2020 can be canceled free of charge, up until one month prior to the departure date.
Seabourn has updated its Book with Confidence policy. For all new and existing bookings made for cruises sailing through July 31, 2020, passengers can cancel up to 48 hours before departure, receive a 100 percent future cruise credit in the amount of all payments made to Seabourn and will not be subject to cancellation fees.
In addition, for all sailings departing between August 1 and October 15, passengers will be able to cancel up to 30 days prior to sailing and receive a 100 percent future cruise credit.
Passengers have until December 31, 2020, to use their future cruise credit toward any Seabourn cruise departing prior to December 31, 2021.
Scenic is giving cruisers the option to transfer their booking to an alternate cruise departure without penalty, up to 30 days prior to sailing. The policy applies to all currently booked cruisers with a departure on or after June 1, 2020 as well as to anyone booking after that date.
For cancellations 14 days prior, For cruises departing in May 2020, passengers receive a full future travel credit valid for cruises up to Dec 31, 2021.
Silversea's new "Cruise With Confidence" policy allows cruisers to cancel up to 48 hours before sailing. Those who cancel will receive a full credit for their fare, usable on any future sailing of their choice in 2020 or 2021. The policy applies to both new and existing cruise bookings for cruises with a sailing date on or before July 31, 2020.
For all sailings departing after July 31 and through December 3, 2020, a 30-day prior to sailing cash cancellation option is in place.
Additionally, Silversea will negotiate on guests’ behalf for the same cancellation options on other components of the booking such as air travel, hotels and shore excursions. However, Silversea does not have control over these third-party suppliers, and, therefore, different terms may apply for these specific components.
With the "Cruise As You Wish" assurance and booking option, all new and existing bookings made for any Star Cruises sailing prior to or on July 31, 2020 will have the flexibility to cancel up to 48 hours prior to sailing and receive 100 percent future cruise credit to be redeemed on any Dream Cruises or Star Cruises sailing embarking on or before December 31, 2020.
Tauck has amended its cancellation policy for all cruises departing between April 14 and June 30, 2020. Guests who have paid in full will have all cancellation fees (including Guest or Cruise Protection Product premiums) issued back to them in the form of a travel credit that can be used on any 2020 to 2021 Tauck journey. Airline change fees will not be covered.
For anyone who has not yet paid their booking full, full payment is now due 30 days prior to departure. Any guest who cancels after making final payment will be subject to the policy above.
Guests can cancel up to 14 days prior to their cruise and receive a Future Cruise Credit (FCC) for the penalty amount incurred at time of cancellation, or they can rebook any 2020 or 2021 cruise or cruise-tour with price protection. Penalized amount will be transferred to their new booking. Non-penalized amount will be refunded at the time of cancellation. Airfares booked through Uniworld are subject to airline cancellation fees. If Travel Protection was purchased, the Travel Protection can be transferred to the new reservation. Guests also have the option to rebook with one of the line's other Travel Corporation brands for 2020 or 2021.
Guests also have the option to rebook with one of our Travel Corporation sister brands for 2020 or 2021. This policy is valid for all 2020 bookings with the only exception to this rule being cruise/tours booked for Oberammergau.
Viking’s new temporary cancellation policy allows passengers to postpone their ocean or river cruise at any time, up to 24 hours prior to departure, without incurring any cancellation fees. Passengers will be issued a voucher good for future Viking travel that is valid for 24 months and can be transferred to any Viking cruise, either river or ocean. This temporary exemption applies to all guests with existing bookings made prior to March 2, 2020 and those with new reservations made departing through April 30, 2020.
Windstar announced a new sweeping cancellation policy, which it calls the 'Travel Assurance Booking Policy', that is applicable to new and existing cruises departing through December 31, 2021. This policy allows passengers with bookings departing after this date to cancel their cruise up to 15 days prior to departure without incurring a cancellation penalty. It applies to new and existing cruise bookings for departures scheduled through December 21, 2021. Cruisers who elect to cancel their sailing 15 days prior to departure will receive a future cruise credit that can be applied to any Windstar sailing departing one year from the date of issue.