• TRAVEL NOTICE: Learn more about COVID-19
  • Newsletter
  • Write a Review
  • Boards
  • Find a Cruise
  • Reviews
  • Cruise Tips
  • News
  • Deals
You may also like
Dismiss
Royal Caribbean Cruise Cut Short by Gastrointestinal Illness
Royal Caribbean Cruise Cut Short by Gastrointestinal Illness
Carnival Cruise Line Certified as 'Sensory Inclusive,' Rolls Out Crew Training and Onboard Passenger Resources
Carnival Horizon (Photo: Cruise Critic)

Carnival Cruise Line Certified as 'Sensory Inclusive,' Rolls Out Crew Training and Onboard Passenger Resources

Carnival Cruise Line Certified as 'Sensory Inclusive,' Rolls Out Crew Training and Onboard Passenger Resources
Carnival Horizon (Photo: Cruise Critic)

December 04, 2019

Aaron Saunders
News and Features Editor
  • Facebook
  • Pinterest
  • Twitter

(12:55 p.m. EST) -- Carnival Cruise Line is the first cruise operator to be certified "Sensory Inclusive" by nonprofit accessibility organization KultureCity, offering crew member training and onboard resources for passengers with sensory needs on six of its ships.

Scheduled to be rolled out fleetwide by March 2020, the new collaboration -- currently found on Carnival Horizon, Carnival Sensation, Carnival Victory, Carnival Conquest, Carnival Magic and Carnival Sunrise -- will train hundreds of passenger-facing Carnival crew members, including guest services personnel and youth staff, to assist and accommodate cruisers with sensory-related needs associated with conditions like Autism, ADHD, Down Syndrome, Post-Traumatic Stress Disorder (PTSD).

Ships will also offer sensory bags containing a variety of items to help affected passengers remain calm, relax and manage sensory overload. Each kit includes noise-cancelling headphones, fidget toys and a visual feeling thermometer that allows passengers to indicate levels of agreement or disagreement in terms of temperature.

Additionally, informational videos designed to create awareness are available on cabin televisions..

Cruisers wishing to participate in the program can inquire at the guest services desk after boarding. KultureCity VIP lanyards can be worn by participating passengers to help staff easily identify them.

Featured Videos

Carnival Mardi Gras: Free Dining on the Lido Deck

Carnival Mardi Gras: Free Dining on the Lido Deck

Carnival Mardi Gras: RedFrog Tiki Bar & Summer Landing

Carnival Mardi Gras: RedFrog Tiki Bar & Summer Landing

Carnival Mardi Gras' Excel Suite and Loft 19

Carnival Mardi Gras' Excel Suite and Loft 19

Live From Carnival's Mardi Gras: The French Quarter

Live From Carnival's Mardi Gras: The French Quarter

BOLT: We Try Carnival Mardi Gras' Roller Coaster at Sea

BOLT: We Try Carnival Mardi Gras' Roller Coaster at Sea

How to Make a Towel Animals Swans, Dogs and Elephants

How to Make a Towel Animals Swans, Dogs and Elephants

Towel Animals with Carnival Cruise Line and Cruise Critic: How to Make a Towel Dog

Towel Animals with Carnival Cruise Line and Cruise Critic: How to Make a Towel Dog

Towel Animals with Carnival Cruise Line and Cruise Critic: How to Make Towel Swans

Towel Animals with Carnival Cruise Line and Cruise Critic: How to Make Towel Swans

Towel Animals with Carnival Cruise Line and Cruise Critic: How to Make a Towel Elephant

Towel Animals with Carnival Cruise Line and Cruise Critic: How to Make a Towel Elephant

Bolt - Top Deck Roller-Coaster at Sea on Carnival Mardi Gras

Bolt - Top Deck Roller-Coaster at Sea on Carnival Mardi Gras

How To Make Carnival Cruise Line's Famous Warm Chocolate Melting Cake - Video

How To Make Carnival Cruise Line's Famous Warm Chocolate Melting Cake - Video

Shaquille "Shaq" O'neal Named Chief Fun Officer Of Carnival Cruise Line

Shaquille "Shaq" O'neal Named Chief Fun Officer Of Carnival Cruise Line

Carnival Cruise Line's "Choose Fun" Commercial

Carnival Cruise Line's "Choose Fun" Commercial

Carnival Splendor Photo Tour

Carnival Splendor Photo Tour

Carnival Conquest Photo Tour

Carnival Conquest Photo Tour

Carnival Pride Photo Tour

Carnival Pride Photo Tour

Carnival Dream Photo Tour

Carnival Dream Photo Tour

Carnival Sunshine Photo Tour

Carnival Sunshine Photo Tour

Carnival Breeze Photo Tour

Carnival Breeze Photo Tour

Photo Tour of Carnival Liberty

Photo Tour of Carnival Liberty

5 Best Restaurants for Free Eats on Carnival Sunshine

5 Best Restaurants for Free Eats on Carnival Sunshine

SkyRide On Carnival Vista: Cruise Critic Tries It

SkyRide On Carnival Vista: Cruise Critic Tries It

Carnival Vista Top Deck Attractions

Carnival Vista Top Deck Attractions

Behind the Scenes at CSMART - Carnival's Arison Maritime Training Center

Behind the Scenes at CSMART - Carnival's Arison Maritime Training Center

Cruise Pier Runners In Cozumel -- Carnival Liberty

Cruise Pier Runners In Cozumel -- Carnival Liberty

Cruise Critic Quick Chat With Carnival CEO Arnold Donald

Cruise Critic Quick Chat With Carnival CEO Arnold Donald

"Carnival Cruise Line and KultureCity share a heartfelt commitment to acceptance and inclusivity," said Vicky Rey, Carnival's vice president of guest care and communications and the company's ADA responsibility officer, in a statement.

 "Carnival Cruise Line is to be commended for training their staff about autism and offering sensory bags that will enable individuals with autism and their families to have an enjoyable cruise," said Dr. Temple Grandin, a University of Colorado professor, renowned autism advocate and author, and one of the first individuals on the autism spectrum to document the insights she gained from her personal experience.

Carnival joins at least two other cruise lines in making cruising more accessible for people with autism. In 2014, Royal Caribbean partnered with Autism on the Seas to offer dedicated sailings, onboard resources and crew member training. Celebrity Cruises followed in 2015.

To learn more, check out our articles on cruising with autism and reasons to go on an 'Autism on the Seas' cruise.

How was this article?

Featured News

1
Silversea Cruises Debuts Full-Ship Spa Program Otium: Exclusive First Look
5
Viking to Launch New Oceangoing Cruise Ship, Viking Saturn, In 2023
Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.