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Norwegian Cruise Line Cancels Norwegian Jade Sailing After Mechanical Failure
Norwegian Cruise Line Cancels Norwegian Pearl Sailing Due to Mechanical Issue
Norwegian Pearl (Photo: Norwegian Cruise Line)

Norwegian Cruise Line Cancels Norwegian Pearl Sailing Due to Mechanical Issue

Norwegian Cruise Line Cancels Norwegian Pearl Sailing Due to Mechanical Issue
Norwegian Pearl (Photo: Norwegian Cruise Line)

October 10, 2019

Kerry Spencer
Contributor
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(9:24 a.m. EDT) -- A mechanical issue affecting Norwegian Cruise Line's Norwegian Pearl's propulsion system has forced the line to amend the ship's current itinerary and cancel the next sailing.

The 2,394-passenger Norwegian Pearl was on a repositioning cruise from Amsterdam to Rome when it experienced a mechanical issue on July 1.

The ship sailed to Barcelona for inspection where it has remained until today, July 3, missing calls to Palma and Monte Carlo. The ship is expected sail to Livorno, Italy, later today before arriving in Rome, as scheduled, on July 5.

The ship will need repairs once it has arrived in Rome and Norwegian Cruise Line has confirmed that the next sailing, a 13-night Greek Isles & Italy cruise that was supposed to depart Rome on July 5, has been canceled.

In a statement, a spokesperson for the line said: "On July 1, 2019, Norwegian Pearl, which is currently sailing a 13-day repositioning cruise from Northern Europe to the Mediterranean, experienced a mechanical issue which necessitates that she travel at a reduced speed… At this time, we anticipate that we will end the voyage in Rome, Italy as planned, with certain modifications made to the scheduled itinerary."

Passengers were given the opportunity to disembark the ship in Barcelona or stay onboard until Rome and Norwegian is giving all guests a 50 percent cash refund and a 50 percent future cruise credit (both based on the original cruise fare paid). The line will also cover up to $300 in flight change fees.

Due to necessary repairs, Norwegian Pearl's upcoming Greek Isles and Italy sailing departing on July 5, 2019 has also been canceled. Cruisers booked on this sailing will receive a 100 percent refund and a 100 percent future cruise credit, and the line will cover up to $300 in flight change fees.

"We recognize the disappointment and inconvenience our guests have experienced as a result of this unforeseen situation and we offer our sincere apologies. Our team is working diligently to assist all of our guests, and we thank them for their continued support and loyalty."


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