13 Helpful Votes
Sail Date: May 2018
Our intention - my wife and I - was to cruise leisurely on a ship which was neither very large (ocean going) nor very small (such as on a river cruise), to visit places we had never been to, and where we would otherwise never have ... Read More
Our intention - my wife and I - was to cruise leisurely on a ship which was neither very large (ocean going) nor very small (such as on a river cruise), to visit places we had never been to, and where we would otherwise never have visited. We had excellent food, prepared to a very high standard served by (mostly foreign, but English speaking) waiting staff who were polite, and convivial at all times, with 5 course (plus tea or coffee) evening dinners. We were given a choice of dishes for all courses, and at the booking stage were given options for tables of 2,4,6 or 8, and 1st or 2nd sittings. AN ENORMOUS BENEFIT was the attention paid to my wife's dietary problems, as she has lactose intolerance and cannot eat onions. There was a meeting held soon after we sailed for all such passengers to discuss this, and the catering staff could not have been more accommodating. We had lifeboat drill early on the cruise, but fortunately this was not required to be put into practice! The ratio of crew to passengers was very satisfactory, and members of the crew spent much time cleaning handrails, etc., and there were many locations on board for hand-cleaning liquids to be used voluntarily. Staff also "stood by" at entrances to eating areas as a matter of course. We had a choice of excursions at all ports, but in all honesty the standard of local courier/guide did vary, but not sufficient to upset us. There were evening shows in the ship's theatre (which suffered greatly from "restricted view" columns), but we still enjoyed the presentations. Art and Craft demonstrations were available on most days, and lectures on relevant subjects - such as Peter the Great, Catherine the Great, the Romanovs and the Russian Revolutions - all added to our interest. The only drawback - sufficient to reduce a five star rating - was the sound from adjacent cabins. [Remember the joke about 4 houses in a terrace, and some one sneezes in No 1 and in No 4 some shouts "Bless You!" it was almost like that!] Again, fortunately, it didn't affect our sleeping (but it could have done!) THIS IS SOMETHING WHICH NEEDS TO BE ADDRESSED in my opinion. We were not alone in this attitude. But overall a very enjoyable cruise. Read Less
10 Helpful Votes
Sail Date: May 2018
We chose the Baltic cruise to see St Petersburg primarily but found all the ports visited were excellent apart from Aalborg which although a nice town it wasn’t brilliant. The Magellan was clean, the staff very helpful and friendly ... Read More
We chose the Baltic cruise to see St Petersburg primarily but found all the ports visited were excellent apart from Aalborg which although a nice town it wasn’t brilliant. The Magellan was clean, the staff very helpful and friendly and our cabin a good size and very clean. We were in 6136 an ocean view. We ate in the restaurants and early sitting for dinner in the Kensington. I have coeliac disease and the staff were brilliant. The food was good, fresh and if you wanted something different the staff would help. We’re not keen on the entertainment on any cruise but did go to three lectures on Russia and they were brilliant. We wished we’d seen the other two! There seemed to be plenty of activities with keep fit and painting. I treated myself to two facials by Julie and they were very good. You’ve got to book in advance though. The embarkation was very easy as was the disembarkation. Newcastle has a shuttle bus from the terminal to the ship. Some people do seem to have to rush at this time! Dundee - we stayed on the ship but go up to the top for disembarking as a fabulous wee lassie piper was on the dock she was awesome. Waramude - we walked into town which was lovely. Lots of little shops and a lovely promenade. Hubbie did the steps up to the lighthouse. Copenhagen- again we walked into town. Beautiful just to look around. Stockholm - we did take a tour to Vasa and the sights as it was only in port for about six hours. We did manage to get to the ABBA museum too. Helsinki - we did the highlights tour which was great and the tour guide was fabulous. This included a vintage tram trip. St Petersburg- awesome. We did a two day tour with ALLA. Only nine on our coach. Well worth it. Tallin - early shuttle bus into town and walked up to the old town which is beautiful. Lovely little market just outside the town worth a visit. By 11 it was heaving so we left. Aalborg - nice town but a bit disappointing after our other ports. Would have preferred Riga. Great cruise and ship. Just booked for the Magellan and the Panama trip March 2019. Read Less
17 Helpful Votes
Sail Date: August 2017
Chose this trip for the itinerary Baltic cities and St Petetsburg. Embarkation and disembarkation from Newcastle went smoothly and efficiently. Escorted to our cabin by a crew steward, nice touch. The steward explained all about ... Read More
Chose this trip for the itinerary Baltic cities and St Petetsburg. Embarkation and disembarkation from Newcastle went smoothly and efficiently. Escorted to our cabin by a crew steward, nice touch. The steward explained all about the cabin etc. Cabin steward introduced herself, Larysa who was friendly and who kept our cabin immaculate. In the morning she always greeted us with a lovely smile and 'good morning'. The cabin was of decent size, ample storage, comfortable bed and pillows. Good water flow from shower and adequate clean towels. Tea/coffee facilities. TV although did not watch much television. Hairdryer and safe in cabin. Hairdryer a little slow but did eventually do the job. There is a hairdressers on the ship who are very good. Dinning choice of self service Raffles Bistro for breakfast, lunch, afternoon tea and dinner. Varied dishes at all meal times, nicely presented and good quality. Dinning staff in attendance all of the time filling up, clearing off and checking temperature of food etc. For passengers who enjoy a drink with their meal there is also a bar in the bistro. Can be a little hectic at peak times. If you go at peak times be understanding and patient, there is always plenty of food. There is also a drink station in the bistro for tea/coffee. Restaurants Kennsington and Waldorf. Who are open for breakfast, lunch and dinner. We ate in the Waldorf which was excellant. Very good choice of menu daily and offering a vegetarian menu daily. Waiters Law and Joe served and looked after us very well. They were friendly and efficient. There were two theme nights Italian and Greek as well as two formal nights. All of which were good both in food and atmosphere. Entertainment. All the entertainment members worked hard and in there own right did a fantastic job. The shows were good. There were two comedians who were very funny. There were various activities during the day something for most people. Excursions we went on we felt were good value for money and the tour guides on all the tours were very informative. The ports of call were all great each having there own charm and beauty. Overall we felt the service was good, crew/staff smart in appearance, friendly and attentive. The ship was clean in all areas ( crew/staff constantly cleaning) There was a problem with toilets not flushing. I think only on one deck which was resolved quickly. Would we go again on the Magellan and with CMV ? YES. Would not hesitate to go again. Read Less
9 Helpful Votes
Sail Date: August 2017
I was actually on the Baltic cruise 10/8/17 but for some reason cant choose that date. Very few cruise lines offer single cabins at a reasonable cost (+25%) or sail from Northern Ports (I live in Scotland) - CMV offered both along with get ... Read More
I was actually on the Baltic cruise 10/8/17 but for some reason cant choose that date. Very few cruise lines offer single cabins at a reasonable cost (+25%) or sail from Northern Ports (I live in Scotland) - CMV offered both along with get together events throughout the cruise for single travellers. On other ships I have felt marginalised by the guests being mainly couples and often quite lonely - not the case at all on Magellan. The cabin (on deck 6) was of a good size with twin beds/king size bed (when put together). Lots of storage space and a good sized shower room. No kettles though which meant a trail up to the free hot water machine on Deck 10... only on the last few days did I discover you could have a jug of hot water delivered at no charge. The air con was noisy but otherwise a quiet cabin - those on lower decks tended to be noisy. The food was excellent and the Kitchen catered for my food allergy brilliantly. The food was not 'luxury' grade but for just over 2,000 for a 14 night cruise i didnt expect that. I was on the very early 5:30 sitting and did feel the miss of, unlike other cruise lines, no late evening buffet otherwise all OK. The entertainment was poor compared with other cruises, the singers good individually but whoever booked them could not have envisaged them singing together as whenever they did their voices just did not compliment each other. The acoustics in some of the bars was poor and made the classical musicians sound tinny - they were much better when in the main show lounge. Craft and other activities were plentiful and of a good standard - i enjoyed some writing and watercolours classes. I did think the port presentations were really dumbed down - if you want to know more I suggest you get a guide book or research in advance. Embarkation great - staff attitude very friendly/good service all very good EXCEPT the tours desk - beware they know nothing about the (over expensive) tours they are selling- I am disabled and needed to check accessibility and ended up on free port wifi doing it myself! Emailing museums etc. Magellan gives an authentic small ship - old style cruising experience with libraries and sun decks instead of wave pools and climbing walls - I liked it so much Im going again next year BUT Im going to book my own port tours! Read Less
11 Helpful Votes
Sail Date: May 2016
The itinerary was ideal for us and Newcastle was easy to get to from home. Embarkation was easy and we were quickly reunited with our luggage. Cabin 5009 had a porthole rather than a window but as it was an upgrade from an inside one ... Read More
The itinerary was ideal for us and Newcastle was easy to get to from home. Embarkation was easy and we were quickly reunited with our luggage. Cabin 5009 had a porthole rather than a window but as it was an upgrade from an inside one this was not a problem. Plenty of storage space and 2 comfortable single beds in a "L" configuration. Bathroom was small but acceptable. Cabin steward excellent. No noise problem for this cabin. Food was OK in the Kensington restaurant. The self service one on deck 10 was acceptable but could get crowded. We enjoyed a night at the chef's table where the dishes were up to West End standard and the wine was free flowing. We enjoyed all the ports but only used the CMV tours in St Petersburg as we had not got a Russian visa. Entertainment was good with at least one excellent singer, good dancers and a violinist who was great to listen to and look at. For the price it was a great voyage. Read Less
12 Helpful Votes
Sail Date: May 2016
Have given this very good based on food quality (which in fact was excellent), cleanliness and friendliness of service (practically all the staff went the extra mile). The entertainment was pretty good too as were most of the many ... Read More
Have given this very good based on food quality (which in fact was excellent), cleanliness and friendliness of service (practically all the staff went the extra mile). The entertainment was pretty good too as were most of the many shore-excursions which we booked. You will enjoy this cruise I think. We did have one or two reservations, however. One of our shore-excursions in St Petersburg was very rushed in order for our guide to fit in an un-scheduled stop at a tourist shop! Our complaint to the shore-excursion team fell on stony ground and resulted in them telling us we had half an hour longer in the museum than we actually had! Another St Petersburg trip got back so late that we had no chance to get ready for our (Magellan-organised) evening ballet trip. In stead of any apology it was announced rather officiously over the tannoy that 10 minutes more was the most they would allow us to bolt our meal. Our cabin was clean and efficiently maintained but could have done with a deep clean (back of bathroom door had old splash marks) It is probably ready for a re-furb (thin towels, tatty bad-cover). A word of advice - if you visit the medical rooms be prepared to pay. I went hoping to buy some throat lozenges and ended up with a bill for £140! Embarkation went very smoothly but disembarkation was partly shambolic. Our names were mentioned over the tannoy as needing to go and settle our final bill. This was embarrassing and untrue and again no-one saw fit to apologise. Read Less
4 Helpful Votes
Sail Date: April 2015
Having read some terrible reviews about this ship we were not expecting a great cruise.We wwere proved wrong. We thoroughly enjoyed it and have booked again for December on the same ship. It was a 7 night cruise from Newcastle to Dundee ... Read More
Having read some terrible reviews about this ship we were not expecting a great cruise.We wwere proved wrong. We thoroughly enjoyed it and have booked again for December on the same ship. It was a 7 night cruise from Newcastle to Dundee and then on to Norway. (Review menu will not allow me to choose Norway.) As background, my husband and I are 53 and a very young 60 and have cruised around 30 times with many cruiselines, including Celebrity, Cunard, RCI, Princess, Fred Olsen, Costa, MSC and others, so we have a benchmark for comparison. EMBARKATION We were given a check in time of 12.40 and advised not to arrive before that. Of course, we arrived 15 minutes early, got a coffee in the nice cafe in Newcastle Cruise Terminal and strolled up to check-in at our given time. No queue at all, a quick process and straight onto the ship. We were pleased to be personally greeted and escorted to our cabin. CABIN Unlike many premium cruiselines, our cabin was ready on boarding and luggage arrived fairly quickly. We had been upgraded from an Inner to an Oceanview and were very pleased with it, Yes, the ship is 30 years old, but the cabin was clean and comfortable, quite spacious with loads of storage, flat screen TV, safe and a decent sized bathroom. We did miss having a fridge, but it was not a major issue. We had single beds on arrival and asked for them to be made into a double. This had been done when we returned from dinner that evening. We had Elena as our Steward who was very friendly and had the cabin made up as soon as we left it every morning and evening. She made us some novel towel animals on 2 nights as well. PUBLIC ROOMS The ship has a very modern feel and is well laid out with most of the bars, restaurants and entertainment venues on decks 8,9 and 10. We bought the all inclusive drinks package for £17 per person per day which was great value and included wine by the glass, mixed drinks, beers and cocktails. It was nice not having a large bar bill at the end of the cruise! We loved Sinatra's Bar and the staff there especially "Tuna" were all great and friendly. Service could be a tad slow at busy times but if it was, we simply grabbed a seat at the bar and were quickly served. DINING I was not expecting the food on Magellan to be very good but again I was incorrect. Breakfast could either be taken in the busy but completely satisfactory Raffles Buffet or in the Main Dining Room. We choose the Dining Room most mornings and the food was of a good quality with plenty of choice. Most was self service although omelettes were cooked to order and were delicious and juice/tea/coffee was served by waiters. Raffles Bistro was open for lunch although we prefer the Dining Room where we enjoyed excellent fish and chips one day and a curry on another day. The buffet also has a curry station most days and pizza available from noon until 18.00. Afternoon tea was available in the Buffet everyday from 15.30 until 16.30 and consisted of cakes, biscuits and scones. Fresh fruit was always available. Dinner in the Dining Room was great. It was a full 5 course menu every night. A highlight was the Lamb Shank with mash which just fell off the bone. The Ginger Chicken was also a delight. Our waiter, Carlton, soon picked up that my husband and I liked our food with a kick, so he brought us Tabasco Sauce every night without fail. Boris, the drink waiter, knew we had the package and our wine was ready at every meal as well. On the second formal night they did a Baked Alaska parade which was great fun. They also presented us with Easter Cake on Easter Sunday. A minor niggle was the speed of the meal, which was rather fast, but not a major problem. We did not feel pushed out of the Dining Room at the end and quite often sat and chatted with our table mates. ENTERTAINMENT There was the usual daytime entertainment with quizzes, line dancing etc. There was also a very good guest speaker who gave several interesting afternoon lectures. Up to date films were shown in the Main Show Lounge as well. There was little on deck, but as we had snow and freezing temperatures, this was not a surprise! I would imagine that the decks and pools would be well used in summer months. There was also a good comedian onboard who did two different shows on two separate nights. The Broadway type shows were average enough but fine for 45 minutes after dinner! The bars were very lively into the small hours as was Scotts Nightclub. EXCURSIONS We only booked one as we prefer to do our own thing, but we enjoyed it. A good lunch was provided and plenty of spare time, so no issues. DISEMBARKATION Hassle free. We were staying overnight in a Newcastle hotel so did not want to get off too early. As we had the first tags, we requested later ones from Guest Services. This was no bother and we were literally last off the ship well after 10.00am. Luggage waiting and off we went. SUMMARY We have no complaints whatsoever about this cruise. It was not up to the luxury premium standards of Celebrity or Cunard, but then again, we paid about one quarter of the price we pay for those brands. Quite simply, it was exceptional value for money, a fun cruise, good mid sized well appointed clean ship with helpful crew. What more could one ask for? We did hear a lot of complaints on our cruise but most were trivial and a problem is not a real issue if it can be solved. Some folk just like to complain! My husband and I would not hesitate to board the Magellan again and are already looking forward to our Christmas Market mini cruise on her in December. Read Less
Magellan Ratings
Category Editor Member
Cabins 3.0 3.7
Dining 4.0 3.6
Entertainment 3.0 3.2
Public Rooms 4.0 3.6
Fitness Recreation 4.0 3.2
Family 1.0 3.2
Shore Excursion 4.0 3.5
Enrichment 3.0 3.0
Service 4.0 3.9
Value For Money 5.0 3.6

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