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2 Helpful Votes
Sail Date: October 2018
We chose this NEWEngland/Canada cruise because of the Oceania reputation and the quieter atmosphere of a smaller ship. Oceanis surely scored very high in terms of their wonderful staff, excellent dining room, and delicious food. While ... Read More
We chose this NEWEngland/Canada cruise because of the Oceania reputation and the quieter atmosphere of a smaller ship. Oceanis surely scored very high in terms of their wonderful staff, excellent dining room, and delicious food. While some aspects of the Fall Wonder tour were great, none of the great things included the ship itself and certainly not the poor decision made by the Captain to cruise into a Nor’easter. Best aspects include a wonderful team of servers, cabin stewards, and crew; these young people deserve an A +. Also excellent was the dining in the Grand Dining Room and the cuisine. However, while no one can blame the Captain for the terrible weather -including a nasty storm - the decision to leave a safely docked port in St John and cruise through a terrible storm in order to reach a destination which would not even allow us to dock was a reckless error. The night of the storm was no less than terrifying. The next day, as both glassware and unsteady humans fell to the floor there was not a word from the Captain to reassure anyone...only the messages announcing that we had no port to enter. Out of eight possible ports we missed four. Instead of one sea day we had four. No Happy hour offer could appease the disappointment of those who could admit to themselves that this trip was a loser.A valuable lesson for me was that for any future cruise I must do more research. Tonnage really matters in the middle of a Nor’easter. Insignia did not handle the Atlantic in a manner that helped six hundred passengers to feel safe.The loss of enjoyment with the port cancellations was disappointing, but the genuine fear for the personal safety of the people on that ship was a black memory I will never forget. Should I cruise again I will research the ship long before I book...and I will not return to Insignia. Read Less
1 Helpful Vote
Sail Date: June 2018
This was one of the most expensive cruises we had been on. We had the worst cabin of all time, 73 sq ft. The cruise director must be new. She did not provide sufficient entertainment on board. Example, we had a good lecturer and he was ... Read More
This was one of the most expensive cruises we had been on. We had the worst cabin of all time, 73 sq ft. The cruise director must be new. She did not provide sufficient entertainment on board. Example, we had a good lecturer and he was given a time slot of 8:30PM and never during the long cruise days. He was helpful with the guests but not permitted to provide additional information. We only had a couple movies in the same time slot. Very little planned activity during the day. Only one TV on board and not able to use during cruising. Considering we had many days cruising. Tours were marginal at best and considering the average age on the tour was 75, many times long walks to the buses. If you wanted WIFI connection, you could not get it most of the time (Hard to believe in this day and age.). The ship looked like it needed new carpeting and an overhaul. On a positive note, the food was excellent and ample. The crew were very nice, accommodating, and worked very hard!! (Big turn over during trip.) The Captain was very good at planning for good seas and he was an excellent communicator. If you want to relax, read and eat then this cruise might be for you. Read Less

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