Excellent room steward service. We had a very comfortable cruise due to his hard work and hospitality. Poor water delivery service. It took whole one day the bottles of waters delivered to us. We ended up picking them up by ourselves. Dining room person gave wrong information where we can pick up heavy bottles of water. The color schemes of the steps should be brighter under the dim lighting, or ...
We chose this cruise to take our family for a summer vacation.This was a disaster .We couldn't understand the cruise director as she was from chile.The music player on deck and the nightclubs was mainly spanish,which we don't speak or understand.The adult only got this had kids in it all the time.No security of officials to monitor poolside rules.Children running in restaurants while waiters ...
We wanted a nice relaxing family vacation where we were waited on all the time. This cruise did not disappoint!! There was as much or as little to do as you desired. The staff was AMAZING! So much fun!!! There was something to do for the entire family including my 87 year old father! He had a blast!! I highly recommend this cruise. Our group was over 21 and highly recommend the beverage ...
It was our first cruise. I Was having anxiety of feeling claustrophobic for a whole week...It turned out I was so wrong! Since The minute I entered the ship I felt welcomed and comfortable. The staff is pleasant and friendly. The ship is beautiful and clean. There’s a variety of food to satisfy everyone’s palate. Entertainment everyday, all day! Our room was pristine and comfortable. I can’t ...
We have travelled on 9 cruises to date and this was our 5th NCL Cruise ,Our only negative on the Norwegian Gem would be the lack of waiting staff and the lack of enthusiasm from waiters.
The ship is well equipped with plenty of bars which all had entertainment to suit all ages.
The best service was given in the Magnum Champagne bar from Gerlyn Aclan, She was a credit to the team and seemed ...
We have always been an NCL fan. The entertainment in the public areas during this cruise were well below the standards we have come to expect from NCL. The shows in the theater were good.
At the beginning of the trip we waited an extended amount of time in the restuarants for our meals. Also, drink orders were not always requested by the wait staff. More than once we had to ask for someone ...
This was definitely not our best cruise experience. We have been on eight cruises and this one was average at best. I would not recommend going on this cruise. First, it's a nightmare getting into New York City. When we boarded, we quickly realized that in addition to a very stained carpet, the room we were assigned had a rancid smell in the bathroom. We reported this three times, they worked on ...
Just returned from the Norwegian Gem Cruise to Orlando/Great Stirrup Cay/Nassau: 7/28-8/4. I will try to be as detailed as possible in order to help you all know what to expect on board.
Embarkation Review:
-Initial process was more smooth than I experienced on Carnival. However, it wasn't without its issues. We had a loud staff member yelling in an annoyed tone: "Have your passports ...
We spent 3 days in NYC beforehand exploring the city before boarding the Bahamas bound ship. As a father-daughter trip (11 yrs old) we had a great time!
Boarding was smooth and we got our cabin right on time. The ship is older but well maintained, cabin small but clean and what we expected for an inside cabin.
We dined in the main draining area all nights. Food was overall good, some ...
I originally chose this cruise because it was the only cruise out of NY that went to the Bahamas during the time period I was looking for. I was hesitant to cruise from NY to the Bahamas, as I worried about rough waters. The entire cruise was smooth sailing! We were on the ship by noon on embarkment day and eating at O'Sheehan's soon after. The staff throughout the ship were friendly and helpful. ...