New York (Manhattan) to the Bahamas Norwegian Gem Cruise Reviews

So within the first day, we got into our room & were ready to start our vacation, we swiped in it was fine. However, after leaving to explore the ship we returned and could not get into the room with our cards. We went down to Guest Services who promised it to be fixed. However after over an hour it had become a fight between the carpenter, security, and guest services who was in charge of fixing ...

Worst Vacation EVER. Drink package, Premiere dinning package, but yet everywhere we went or most of what we wanted there was an up-charge. Two pools that we couldn't get anywhere near. One was for kids and the other was adults. The cruise was very geared to children. There was no area that children were not allowed. And Water even with the drink package I had to pay for bottled water or get ...

This was our 4th cruise with NCL, our first on The Gem. The last three were on The Breakaway! The room steward was very clean, but never called us by name! In the past, the room stewards were so friendly and personable, to us and the kids. We were disappointed that our stip at their private island was cancelled at 11am the day we were supposed to go, due to dangerous water currents! We sailed ...

I was very disappointed in the food selection . Almost every meal other then fried food included pork. If you love pork , fried food , fries then Norwegian is perfect cruise for you . If you do not eat pork due to your health or religious views then I highly recommend some other cruise ship because Norwegian includes pork on most cooked or grilled meals. Very disappointing and unfair . Do not ...

Never Cruise with Norwegian. They lie and mislead their customers. The food was terrible. The steaks look like black pancakes, the lobster bisque looked like turkey gravy and the service was terrible. Every time I went to the pool deck their was a very distinct smell of urine and it was very close to where they serve the outdoor buffet. We stayed in their Haven and they would not even set ...

The ship was small but nice. The cabin was exactly as it was described. The food was very disappointing. It was near impossible to get reservations at a specialty restaurant for a time that was convenient. If you don't book it right away, you lose out. The entertainment was great. I really enjoyed the shows. The onboard entertainment however was again a disappointment. The one nightclub ...

I was looking forward to spending a week on the sea with my daughter, her husband and 2 children. But boy were we disappointed. Staff was rude and disorganized. Rooms were unclean-my daughters had to be cleaned 3 times. Entres were good but desserts were so bland especially from the buffet. Pool water should have been heated since we left out of new york. Coffee was horrendous and to get a ...

I have been on two cruises with Celebrity to Bermuda and loved the cruise experience. My son graduated highschool and I wanted to celebrate that and my 50th birthday with a cruise. Leaving out of Manhattan Harbour was easy so we chose Norweigan. Big mistake. When I booked my cruise i was told that I had two perks I could chose. I chose the drink package and specialty dining. I was told that ...

Went with other families. Embarkation was average. Disembarkation was terrible. Put handi-capped person in the longest line to get to customs desk. Had to complain to get sent to right line. Very long lines and only 3 terminals open. Food was bad at best. Service was just as bad. Had to wait an hour to get dinner. Not big amount of choices on menus. They ask how you want your steak cooked, you ...

1st Family member got sick the night before, not able to make the trip, awaiting to see if insurance I took out will cover it. 2nd My room was over the theatre so I had to be subjected to rehearsals during the afternoon and 2 shows in the evening, breaking my sleep from a nap in the afternoon, in my sleep in the evening. 3rd A bag of duty clothes was left under my bed I’m assuming from a prior ...