The ship was nice and the cabin good size. Shore exertions good. But dining experience was not good. The selection of food not very good. No side dishes at lunch or dinner. Terrace grill Hamburger were like hokey pucks.. Out of bacon in am and staff too lazy to go to kitchen to get more.
On night we sat down at 6:20 and got our entrees at 7:40! Another night whole table ordered clan ...
We just completed a cruise on the Hudson River on the Star. Having cruised many times before (albeit on different lines), I must tell you that this cruise was not good. One set of passengers that we got to know fairly well even left early because they were so disappointed. The ship needs a complete face lift and mechanical overhaul. Specific issues:
1. Systems
a. The water system was ...
We had a wonderful cruise on the Hudson River in October 2022. We couldn’t believe our eyes as we enjoyed mile after mile of fantastic fall foliage color. Although we live in the northeast, we have never seen such a display of nature’s splendor. The food, crew, and the company are exceptional. Small ship sailing, easy, safe, and close to home, is for us!
The crew on this ship were delightful ...
Where to begin. Actually at one star it is overrated and grossly overpriced for what was delivered. The ship is an old rust bucket. The saying you can't make a silk purse out of a sow's ear is a perfect description. Since the cruise up the Hudson is marketed to seniors, American thinks we are too old to use the internet. With that in mind they only provide WiFi if you can position yourself ...
My wife and I have been on numerous cruises (23+) throughout the world on various cruise lines over the years. This was our first cruise on American Cruise Lines. The Hudson River Cruise started in New York City on October 9, 2021. This was our first trip out of state in 19 months because of COVID 19.
Our flight from Florida arrived a few days early so we could visit friends. We took an ...
Just returned from an American Cruise Line trip on board their ship Constitution. The Hudson River cruise was round trip starting in Manhattan, NY to Albany, NY and return. This was my 5th cruise with ACL. The Constitution is one of ACL's newer vessels built in 2018. It's a beauty! The accommodations were top notch. The public spaces were bright and cheery. On board activities were plentiful and ...
This was our 5th cruise with American Cruise Line and was the most disappointing as far as services provided and the lack of knowledge of the program director, Chelsea. On our tours, there should have been an american cruise personnel on each tour. In fact, on one tour a passenger handed out the lunches! The staff was very disorganized and unavailable.
Our waiter, Kurk was exceptional and ...
We arrived in New York City 5 days prior to the cruise so we could explore the city as we hadn't been back there for almost 15 years. Stayed at Embassy Suites Midtown, great location for walking and taking the subway.
Embarkation was easy and quick. Just dropped off the bags and they had pedi-cabs to take us to the ship around the corner. We had an AC cabin with balcony. Had nice amount of ...
Love the small ship! We had 100 passengers, so got to know most folks on board. The ship perhaps needs to be updated, but it was clean and serviceable. There were many problems with our key cards not working, but any crew member was able to open for us, and resetting the key was pretty quick. We were in 204, so just steps from the lounge. I didn't go to the nightly entertainment, but the cabin was ...
Although the leaves had not turned yet, the cruise was very enjoyable. The crew was great, the food was quite good, the entertainment was very good (some were better than others) and the excursions were excellent. A tour of Albany, a chairlift ride up Hunter Mountain, a tour of West Point, a walk across the Hudson River on what used to be a railroad bridge, a tour of Hyde Park (Franklin ...