This ship is beautiful and the shows were outstanding but cold food and lack of hygiene and sanitation made it undesirable. There are no hand sanitizers at all entries to the buffet. It was not until the ship became a cough fest did MSC stand a crew member to spray hands and this was only at the one entrance with sanitizers in place. MSC allowed guests to refill water bothles bu putging the used ...
I have never prayed a cruise would end. Embarkation was a nightmare. MSC had not converted their computers from euros to dollars. This caused a delay that snowballed into hours of waiting. People were getting dehydrated. Elderly people forced to stand for hours.
After 4 hours, I finally made it to the gangway. But visiting travel agents were blocking it with their tour. Shame on these ...
This cruise was a disaster from start to finish! I can't believe we paid so much and got so little in return. - Embarcation was a HUGE fail. There were no signs or people providing information regarding luggage at drop off. There were 2 stations to hand off luggage. We waited in one of the lines only to be told we were at the wrong place (EVEN) we needed to go to the other one (ODD). How were we ...
This was the WORST cruise we have ever been on and we were not alone. It got off to a bad start when we all had to stand in lines to get on the ship for FOUR HOURS. People were actually passing out. So, we were all unhappy to begin with and sadly things never really improved. The food wasn’t good, as it was pretty much the same thing every day. Also, we never got to stop in Sydney, Nova Scotia, ...
We chose this cruise because a friend wanted to try MSC. It was also going to be a birthday cruise for me. The disaster began on day one when the boarding process took over 4 hours! I felt sorry for the seniors and disabled who had to wait in these ridiculously long lines. Many of us did the preboarding steps on the MSC app which didn't help anything go faster because the staff had to still go ...
We booked this trip one year ago on the MSC Seaside. When we booked there were various “packages” available. We choose Aurea experience which included the deluxe package which became the Premium drink package. During the year MSC changed their packaging but we didn’t change our booking. I give you this background so you can fully appreciate the misadventures we have had.
The first issue was ...
This cruise was chosen for it's destination cities.
Embarkation was a nightmare, it took 3 and 1/2 hours to board the ship.
Early dining rushed, no coffee offered, once was offered a packet of instant coffee.
One waiter for three tables total of 20 people.
food in dining room cold, backed potatoes were cold and hard, salmon and chicken were dry, one tablespoon of sauce on chicken ...
My husband and I have been on about 22 cruises. We always look forward to each and every cruise. We understand the highs and lows of the various cruise lines. But the MSC Meraviglia had to be the worst! It started at embarkation in NY. We were going on a 10 nt round trip cruise to Canada in October, 2019. We were on line for 3 hours! Some were on line 4 or 5!!! No food. No drink. Nowhere ...
1: Background information: I've been on nearly sixty cruises and only once have things been worse. I will never critic poorly things that happen due to nature and anything beyond the cruise lines control. I've traveled on the MSC seaside and though a very nice ship my experience was less than expected.
2: Ship information: I chose the ship due to its technology of which I read about and its ...
MSC MERAVIGLIA
My wife and I have been on approximately thirty cruises but this one was the worst. It took more than three hours in the terminal before we could get on the ship and we were standing the entire time. There were very few cruise ship employees to guide you - it was a complete mess with no direction. We were told that the computers had been down in the morning and this had caused ...