We booked the world cruise for 116 nights but are home now after the horror show put up by this cruise company. We decided to come back in 80days because,the ship kept on running out of food. No choice for vegetarians except for salad (which is good for cows not human being). Ran out of fruit juices. Cancelled 10ports. Food if ever it was available it was inedible as it was under cooked. ...
Celebrate 4th of July on a cruise - my first cruise with Cunard and my last.
Embarkation was totally skewed. Ship arrived 6 hours late however there was no order to embarkation. No one had any idea what was happening and total disregard for communication to passengers. We waited over 6 hours to board all of which we were standing and not moving. Passengers were falling down and getting very ...
Our embarkation was a complete nightmare!!! The cruise was delayed 6 hrs, totally understandable given the circumstances. What wasn’t ok was the chaos that was referred to as embarkation. We stood on line for 3.5 hours. My husband’s back was so bad he didn’t recover the entire cruise. We tried to get him a wheelchair, totally impossible. There were so few available for many people. He took to ...
We thought it be nice to spend a week on QM2 and booked two Queen's Grill suites to travel with my family. However starting with a horrific boarding experience the cruise barley got any better for us.
As other have posted, boarding the ship was total chaos. 4 hours of standing in line with no food or beverage is a horrible way to treat your guests. Zero priority given to Queens Grill guests ...
We chose this cruise as a bookend to our time in Iceland. Without going on and on, the design of the ship is so chopped up that there is inadequate seating in all common areas. The chopped up approach was to allow for segregated rooms/amenities for "The Haven" customers, the Vibe for Beach Club members, the Galaxy Pavilion, the Speedway, and many more things that were there for one reason....to ...
As a group of friends that have cruised more than 20 times with multiple companies in multiple countries I can say without a doubt that I have never booked with a cruise line company that is so against helping their customers we had some bad weather during our trip which is understandable that we missed a port here or there but when you are going to be in Port less than 2 hours from your flight ...
Terrible ...terrible ...terrible
I've been on lots of ncl cruises ....first on prima
And never again
Prima was terrible ...
Room noise
Entertainment terrible
Missing ports ...no compensation
Buffet room so small had to eat in another dinning room
Entertainment rooms so small ...30 can sit
Other only stand...no way am I standing for 45 minutes to see a show
No ...
Since when do ships charge for room service? This one charges $5 for breakfast and $10 for any other time of the day.
The buffet is very small and seating is almoat always full.
Excursions are way over priced. Sure, lets give you that discount because we marked them up so much even with a discount you'd be over paying.
Venues are too small to host most events. The lines start 30min plus ...
I didn't choose this cruise. I went because of a cancellation. While most had booked 2 years earlier, I booked 4 months prior to sail. There wasn't any time to research and if I had, I would have declined.
From the beginning it was chaotic at best. When I say nobody knows what they are doing, they really don't. We had to spend 4 days at sea because of icebergs. Yes, our safety was important but ...
Talk about waits. We waited hours to get a bus from Newark to the port to board ship. Nobody knew what they were doing and when more buses were coming. First night never notified of time change. Stood in a line for 3 hours to hand in my duty papers before we got to the UK. Four days straight at sea with nothing to do due to icebergs. Late for excursions because two tenders broken down for ...