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Crystal Symphony Cruise Reviews for Luxury Cruises to Canada & New England from New York (Manhattan)
4.5 / 5.0
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323 reviews
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3.8
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10 reviews
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Most helpful review
Cruise to Hell
"We have cruised since 1995 each year. We were sold this cruise as a luxury cruise and it was anything but....poor service in the dining room as well as very poor trained staff. Wife insulted by server and water..."Read More
iclcharlie avatar

iclcharlie

10+ Cruises

Age 70s

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1-10 of 10 Crystal Symphony Cruise Reviews for Luxury Cruises to Canada & New England from New York (Manhattan)


Tried the new Seabreeze Penthouse

Review for Crystal Symphony to Canada & New England

Liga713 avatar

Liga713

10+ Cruises

Age 70s

We have gone on other Crystal cruises before and were anxious to check out the new Seabreeze Penthouses. While they are 50% larger than the standard Veranda Suites, they also cost about 50% more. The Suite was beautiful and the extra space was fantastic. On the negative, the TV is in an awkward place, the vanity area is very tight and the lifeboat just below our balcony interfered with our ...
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Sail Date: August 2018

Departure Port: Riga

10 Helpful Votes


Not Really Sure

Review for Crystal Symphony to Canada & New England

geoffstravels avatar

geoffstravels

10+ Cruises

Age 70s

Firstly a little bit of background. My wife and I are long time cruisers, mostly on smaller and the R8 ships. Pacific Princess and the unfortunate Adonia have been our regular choice, but in recent years have looked into alternative cruise lines. Windstar, Regent and now several Cruises with Oceania. Back to this review. We chose the Crystal Symphony because of the itinerary and to experience ...
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Sail Date: August 2018

Departure Port: Riga

Cabin Type: Deluxe Stateroom with Large Picture Window (extremely limited view)

181 Helpful Votes


Crystal has gone downhill

Review for Crystal Symphony to Canada & New England

sarasotaguy avatar

sarasotaguy

10+ Cruises

Age 70s

We've sailed Crystal quite a few times. The earlier cruises were great. However, since the new president took over, there have been cutbacks & disappointments all over . Quality of food has gone way down. Portion sizes have shrunk greatly . "all inclusive " is Totally bogus - just includes a few poor quality wines. Everything else, you have to pay for. Service is good in some areas & ...
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Sail Date: September 2015

Departure Port: Riga

Cabin Type: Deluxe Stateroom with Verandah

31 Helpful Votes


Cruise to Hell

Review for Crystal Symphony to Canada & New England

iclcharlie avatar

iclcharlie

10+ Cruises

Age 70s

We have cruised since 1995 each year. We were sold this cruise as a luxury cruise and it was anything but....poor service in the dining room as well as very poor trained staff. Wife insulted by server and water spilled in lap. Shop attendants bored and non attentive; products about twice as much as in shops here. Children running up and down the halls unsupervised at 01:00 hours and all ship ...
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Sail Date: September 2015

Departure Port: Riga

Cabin Type: Deluxe Stateroom with Verandah

20 Helpful Votes


Uneven experience for Skyscrapers to Ice Castles

Review for Crystal Symphony to Canada & New England

Gardener222 avatar

Gardener222

10+ Cruises

Age 80s

I had great hopes after reading reviews on this company. what I found is that my husband and I are not a "good fit" for Crystal. On this trip while the passengers were nice we were younger than most of them who had been on numerous cruises with Crystal some from when Crystal was started. The atmosphere to me is one of a "Country Club" with the majority of the cruisers being well educated repeat ...
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Sail Date: June 2014

Departure Port: Riga

Cabin Type: Deluxe Stateroom with Verandah

70 Helpful Votes


Smoker's Paradise Puts Real Cloud Over Voyage

Review for Crystal Symphony to Canada & New England

brittany12 avatar

brittany12

10+ Cruises

Age 70s

This ship and its Japanese owners are throwbacks to the days of when restaurants, hotels, theaters, airplanes and office buildings permitted smoking, either in segregated areas or throughout, and non smokers silently suffered. The world standards have changed but barely Crystal. This is the only cruise line left afloat that still allows smoking in staterooms. So the smoke from the smokers ...
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Sail Date: October 2012

Departure Port: Riga

80 Helpful Votes


Great First Time Crystal Experience, ......But Probably Last

Review for Crystal Symphony to Canada & New England

mdbgoldfamily avatar

mdbgoldfamily

10+ Cruises

Age 60s

My wife and I just returned from our first cruise on the Crystal Symphony. We departed from NYC to Newport, RI, Boston, Halifax, St. John, Quebec and Montreal. Embarkation was a breeze....10 minutes from exiting the taxi to boarding the ship. The Symphony is a beautiful medium sized ship for less than 1000 passengers. Our balcony cabin deck 9 was midship...very small but beautifully ...
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Sail Date: October 2011

Departure Port: Riga


Lighthouses, Lobsters, and Luxury

Review for Crystal Symphony to Canada & New England

crystalover avatar

crystalover

2-5 Cruises

Age 60s

Embarcation/Transfer: We arrived into JFK at 17:30 on embarcation day. Used Crystal's transfer service, which is offered at the reasonable fare of $60.00 per person. We were to only passengers transferred on that flight ...so we had a stretch limo to ourselves from the airport to the ship. Nice way to begin the trip. In retrospect we should have planning to arrive into NYC the day before so ...
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Sail Date: September 2011

Departure Port: Riga


The Cat Purred, But Didn't Meow!

Review for Crystal Symphony to Canada & New England

George Georges avatar

George Georges

First Time Cruiser

Age 80s

I may be unfairly comparing this, my first cruise with Crystal with my recent (and first and only) Alaska cruise on the Regent Seven Seas Navigator. I traveled alone on Crystal Symphony, as my spouse was in Africa on safari, whereas we were together on the Regent Alaska cruise. The port calls to smaller towns in Alaska had a very different feel from those to major cities on the Crystal cruise, and ...
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Sail Date: September 2010

Departure Port: Riga


Crystal Symphony - Canada/New England

Review for Crystal Symphony to Canada & New England

shipnc avatar

shipnc

First Time Cruiser

CRYSTAL SYMPHONY NEW ENGLAND/CANADA CRUISE Sept. 17 - 28, 2005 Richard Shipman BACKGROUND The time had come. After more than 10 cruises on "mainstream" lines such as Royal Caribbean, Princess and Holland America, it was time to move up a notch to Crystal. Not that there was anything wrong with our previous cruises; to the contrary. However, over the years the ships have gotten more crowded, ...
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Sail Date: September 2005

Departure Port: Riga

2 Helpful Votes


Find a Crystal Symphony Cruise from $1,999

Reviews of Crystal Symphony Luxury Cruises to Canada & New England from Other Departure Ports
Crystal Symphony Cruise Reviews for Luxury Cruises to Canada & New England from Montreal
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