Celebrity Summit is an old ship which does not really meet the expectations of 21st Century passengers. According to other passengers and crew the ship is now some 15 years and if so apparently has never been properly refurbished. What was promised as a luxury vacation was far from that, we have been on more than a dozen other cruises with various lines and unfortunately this has been our worst ...
We have sailed with Celebrity many times and have always found the overall experience to be 5 star. This cruise however was the worse experience we have had in over 10 cruises. The ship was dated and looking tired and overall poorly managed. "systems not smiles" a well known saying in delivering good customer service. The front line staff always had a smile however the management systems on ship ...
We have cruised with Celebrity before and can say this was the worst ever. We have had three cruises this past summer and this cruise was the worst of the lot (the others were with Princess and Cunard). In brief - the cabin (inside) was a good size, properly furnished and everything worked; the entertainment in the theatre was of a high standard and the staff (with some exceptions) were ...
We took our grandson on the celebrity summit to bermuda as his high school graduation present. We have sailed celebrity many times before and enjoyed it but, this was not true for this trip. The food was very good as we've had in the past but that was the only good thing. The cruise was extremely boring and the average age of cruiser's seemed to be 55 plus. The few younger people our grandson did ...
I have cruised numerous times, but this was my first Celebrity Cruise. What an overall disappointment. The ship is in need of an upgrade. The food was not very good, and neither was the food service. They advertize anytime dining, but whenever you tried to use it you could only be seated at 5:30 or 8:30. The pool area was packed like sardines, and the cabin was much smaller than comparable ships, ...
This is the only cruise so far where I couldn't wait to get off the ship, and I was expecting something upscale from Celebrity. It was our first Family Vacation so it was definitely different from other solo/couple cruises. But the ship was underwhelming, No Wow factor at all. No central focus on the ship. Lots of mold areas in the room, and the drain didn't go down in our shower. The curtains did ...
My husband and I recently sailed on Celebrity Summit to Canada and New England. This was our first experience with Celebrity and it will probably be our last. I have never seen such disorganization and it started from the time we first made our reservations through Celebrity.
We were told that they would pick our cabin in the next 10 days. My husband had asked for a veranda with a view on ...
Travel To Port of Embarkation - By car from Pennsylvania (via I-78)
Hotel Info (if any) - very familar with Newark Airport from consulting experience. We drove to Newark Airport and spent the night at the Newark Airport Marriott hotel. Port of Bayonne, NJ Terminal is so new it your best bet is to stay at hotels near Newark Airport. Marriott is pricey but worth the 5 star property is has been ...
This was my first Celebrity cruise..Sailing July 3, 2011 to Bermuda on the Summit.
Thanks to Royal Caribbean's Crown and Anchor Club, I was elevated to Celebrity Elite class.
I live in Staten Island, and it was a pleasure parking at the pier and boarding the ship!
We arrived at the port around 12 PM and it was a very smooth process.
After a short wait in the check in area,we were off ...