1 Helpful Vote
Sail Date: October 2016
We had always wanted to go on a New England Cruise and we prefer 14 day cruises. The cruise was excellent. The Bar Harbor stop was cancelled due to rough seas. Food was the best I have had in over 20 cruises, with Royal Carribean, ... Read More
We had always wanted to go on a New England Cruise and we prefer 14 day cruises. The cruise was excellent. The Bar Harbor stop was cancelled due to rough seas. Food was the best I have had in over 20 cruises, with Royal Carribean, Carnival, and Holland America. Service was excellent. I only have a few minor criticisms. They did not have many games or card decks. Luckily we bring our own. I also found the onboard daily entertainment to be wanting. The activities just did not seem interesting. They have a lot of competitions between crew and passengers. I do not care for this. They had many Apple, Ipad lectures.... I don't own an Apple, and I don't see why they would not have seminars for other brands. Their library was poor and not enough seats. We enjoyed the shows, but would have appreciated more comedians, adult comedy and less singers. I also think the entertainers or cruise should arrange not to sing the same songs. How many times do you want to hear "Sweet Caroline"...... but aside from that, we would consider Celebrity on the top of our cruise list because of the great food. Also, for Cpap users, when we initially checked in, security took away my extension cord for the cpap machine. This caused me great anxiety, and it wasn't until 10 pm of the first night, that Chris, our room attendant was able to locate one. Having been on 20 plus cruises, I did not see the point of this. Even though I could pick up the cord on leaving the ship, I did not bother. The last thing I want when leaving a ship is standing on a line to get a $5.00 extension cord. No other cruise line ever confiscated an extension cord. Read Less
2 Helpful Votes
Sail Date: September 2016
We flew from Australia to spend 2 weeks on this amazing cruise ship. Our itinerary included Boston, Portland, Bar Harbour, Charlottetown, Quebec (overnight), Sydney and Halifax in Nova Scotia. We had a balcony room on the 7th Deck. ... Read More
We flew from Australia to spend 2 weeks on this amazing cruise ship. Our itinerary included Boston, Portland, Bar Harbour, Charlottetown, Quebec (overnight), Sydney and Halifax in Nova Scotia. We had a balcony room on the 7th Deck. It was amazing. Well appointed and very comfortable. The cabin staff were amazing and ensured that our room was will serviced and cleaned twice a day. We also opted for a package which included unlimited internet, gratuities and classic drinks package. When we purchased this we were immediately upgraded to the Ultimate Drinks Package which covers all beverages from water (Evian, Perrier), Coffee from Cafe al Bacio (Deck 5), soft drink and alcoholic beverages up to $US13.00. This was excellent for us so that we could keep in contact with our Australian family via the internet and we didn't have to worry about expenses for gratuities and drinks. The food in the Ocean View Cafe and Grill on Deck 10 was a buffet. We ate there usually for breakfast and some of our lunches on sea days. The buffet is well catered with massive variety and food for every taste. The Cosmopolitan Restaurant on Decks 4 & 5 provided the most spectacular meals at lunch and dinner. Dinner is served in 2 sittings, 5.30pm and 8.15pm so it pays to book your table. We found dining at 8.15pm convenient as this gave you time to finish your day and spruce up for the show then dinner. Our first night dining here was absolutely fabulous and our Waiter, Assistant Waiter and Sommelier were amazing. All 3 providing exceptional service throughout our cruise. We booked our table for every night just so that we could have their company. Entertainment is provided every night and very diverse. Acts included comedians, singers from Las Vegas, acrobatic acts and the Ships entertainment crew. Shows were will produced and executed. Shore excursions were available to be booked on the ship, but we found the costs quite expensive, so we organised our own. We did pretty much the same tours that the ship offered but at a much cheaper cost, so well worth it. This cruise was more for the older set, but having said that I had a fantastic time. The silent disco was something that I have never come across before. This is a disco where everyone wears a headset and dances to one of three different genres of music. It is hilarious to see people dancing to different styles or singing loudly even though everyone around them cannot hear the music. Captain Kate and her crew are amazing offering wonderful service while being courteous and accommodating to everyone's' needs. Every morning Captain Kate would announce nautical information about the days travel as well as nautical trivia and quotes from Confucius. This put everyone in a great frame of mind to start the day. Captain Kate also made her self available to the passengers for questions and photos when time allowed. We highly recommend this ship to anyone and would love to go again. Read Less
7 Helpful Votes
Sail Date: September 2016
We have sailed with Celebrity many times and have always found the overall experience to be 5 star. This cruise however was the worse experience we have had in over 10 cruises. The ship was dated and looking tired and overall poorly ... Read More
We have sailed with Celebrity many times and have always found the overall experience to be 5 star. This cruise however was the worse experience we have had in over 10 cruises. The ship was dated and looking tired and overall poorly managed. "systems not smiles" a well known saying in delivering good customer service. The front line staff always had a smile however the management systems on ship were poor in every department Particularly In the Dining and bar services. We were on select dining however it appears that they select when you eat. We could not get a table without a wait. The Select dining was not delivered unless we were happy to eat in what I would call a fire Exit. it was suggested you ring and book to avoid waiting tried this only to be told the time requested not available throughout the cruise but we could book either 5pm or 8.30 pm what is the point of being asked to make a daily reservation then. The food was very good even in the smash and grab upstairs. No complaints here what you expect on Celebrity. however we found seven mugs with broken handles in oceanview never found one on all the previous cruises we had been on. Would defiantly recommend an upgrade to Tuscan Lounge The steaks are fantastic with great service as well. I had the top drinks package (premium) and was constantly served the cheaper wine unless I went to the bar and insisted on the correct wine for my package. The better wines were not always available in certain bars especially the The revelations lounge which was kept for private parties only on sail offs (very annoying). The cabin facilities were poor too with a TV that crackles especially during movies old fashioned and out of date equipment and poor choice of movies, We paid for a Balcony which was just about big enough for 2 chairs and a restricted view. To top this off return from the swimming pool we found 2 men painting the balcony at 3pm with doors wide open and a strong smell of fumes. We appreciate that maintenance jobs have to be done whilst the ship is on voyage but there was no communication regarding the paint job and my wives underwear and jewellery were strewn across the bed with the door open and the maintenance men busy painting anyone could have removed her wedding rings and sentimental jewellery left in the room. The in house entertainment was so poor in the bars that I paid for full internet (over 200 dollars) just to watch a movie. The speed was so poor even Netflix crashed. The system kicked us off six times - six visits to customer services later it was finally sorted. On a positive the entertainment in the shows was okay when artists were brought on ship. Finding it difficult to find anything good to say. The main destination was Quebec 2 days in port can't wait. 6am in Quebec open my cabin curtain to Cranes ,Tractors and workmen in hard hats. A full building site in view not in the brochure. Cant wait to sail away. The entertainment managers were brilliant at entertaining each other with annoying and childish competitions between them of who could unravel a toilet roll the quickest (rivetting), The Motown night was brilliant if you like rock and roll. the best venue on the ship is the revelations lounge The Motown dancers came in to get the party started and after 20 minutes of Michael Jackson etc buggered off while the all illusive DJ hiding somewhere put on lets twist again one by one the lounge emptied party over!! The entertainment is better at Butlin's, trust me I know. We did put our list of complaints to the management and in fairness they did try their very best to put things right all be it a little too late. Bon Voyage Read Less
5 Helpful Votes
Sail Date: September 2016
Celebrity Summit is an old ship which does not really meet the expectations of 21st Century passengers. According to other passengers and crew the ship is now some 15 years and if so apparently has never been properly refurbished. What ... Read More
Celebrity Summit is an old ship which does not really meet the expectations of 21st Century passengers. According to other passengers and crew the ship is now some 15 years and if so apparently has never been properly refurbished. What was promised as a luxury vacation was far from that, we have been on more than a dozen other cruises with various lines and unfortunately this has been our worst experience so far. We tried Celebrity on the recommendations of friends who have sailed on other ships and for this particular itinerary (which was excellent). The ship shows it's age, from talking to both other passengers and crew members we are under the impression it it is due to be sold in the near future which may explain the situation but does not compensate for it. GOOD POINTS All the staff members we came into contact with were polite, chatty and efficient (but see below). Celebrity select dining for evening meals was generally well catered for and is a good idea - if you wish to be alone, that's fine but if you wish to share with others you meet a wide variety of people. This particular itinerary was generally good and there was sufficient time in each port. The port tours we tried were generally efficiently handled although there needs to be some training for the guides - on this particular itinerary they seemed to assume all the people on the tour were American/Canadian but us Brits and others had never heard of a lot of the "famous" names/places mentioned! Embarkation/disembarkation is generally efficiently handled although on this cruise a substantial proportion of passengers were either elderly or infirm (or both!) and this should be catered for sympathetically whilst not conflicting with the requirements of more able passengers. NEEDS IMPROVEMENT We said above that all the staff members we came into contact with were polite, chatty and efficient but in many places they are inefficiently deployed, at breakfast for example there were often three staff crammed in frying eggs but nobody to serve the dishes at the back, the glass screens are so low the passengers cannot reach underneath. This ship is showing signs of age but this is not taken into account in the price of the cruise. Nothing was tatty or dirty, everything just shows heavy use to to age. The dinner menu needs more varied choices, particularly for dessert where there are half a dozen stock options and only two new ones each night. The buffet lunch in Oceanview had many of the same dishes every single day with only a few variations. At breakfast there were several stations for cooked food but only one for things like pancakes/french toast/cereal. The food was not always sufficiently hot. On a couple of occasions items like mushrooms and fried bread were completely cold. Empty tables were sometimes not cleared for 10/15 minutes, in the pool area sometimes not at all. The table service in the Cafe al Bacio, Rendezvous Lounge and the Martini Bar was very good but it seems as if all the staff were there; table service was virtually non-existent in the theatre and Revelations lounge. There was either a long queue for drinks or a 20-minute wait. I expect to get what I pay for with a premium package Ditto for the pool area, on a few occasions the pool bar was closed but there was still very little visible service. All in all we enjoyed ourselves but did not feel this cruise lived up to expectations and most certainly does nothing for Celebrity's reputation. Read Less
5 Helpful Votes
Sail Date: September 2016
We have cruised with Celebrity before and can say this was the worst ever. We have had three cruises this past summer and this cruise was the worst of the lot (the others were with Princess and Cunard). In brief - the cabin (inside) ... Read More
We have cruised with Celebrity before and can say this was the worst ever. We have had three cruises this past summer and this cruise was the worst of the lot (the others were with Princess and Cunard). In brief - the cabin (inside) was a good size, properly furnished and everything worked; the entertainment in the theatre was of a high standard and the staff (with some exceptions) were generally helpful. On the other hand, the food was of a poor standard in both the restaurant and the cafe - breakfast was served in the cafe on cold plates which meant everything got cold very quickly, it was better in the restaurant but some of the waiters were extremely slow; dinner in the restaurant was a hit or miss affair, often a miss, food was of poor quality and sometimes inedible, the food in the cafe was virtually the same every night of the cruise which meant that very few people used that facility. Amazingly for an American ship, coffee was never hot, often tepid and frequantly cold straight from the dispenser. About 3.00 pm in the afternoon when people were coming back from shore excursions the cafe had virtually no food available for returning guests. In addition, on most occassions food had to be served by crew members, guests were often not allowed to help themselves. Additionally, the ship was generally very cold. The weather was often bad (we were running a head of a hurricane) and the outside temperature on the low side (on sea days it was often pouring with rain outside) which made the cold ship even colder. At one point the airconditioning unit in our cabin would only put out cold air which made the cabin very cold. It took numerous complaints to get it fixed which took two days. Finally, two separate points. The ship left early (at 2.00 pm) to get out of New Jersey ahead of the hurricane, while some people received a text or email we did not. It was only by luck that we arrived at the cruise terminal early and thus avoided missing the ship. The cost of everything on the ship was expensive. Two medium glasses of wine (including tip) was $22, the cost of using the internet was extortionate ($19 for one continuous hour, it was not possible to split the hour), photographs were also on the high side. The guests were told at a navigation lecture that the cruise had become very expensive for Celebrity because of the Captains decision to leave NJ early. The ship was too early to berth at the first port Boston and thus had to circle for some hours outside Boston harbour using up fuel. Thus there was a real effort to recoup the losses by encouraging guests to spend as much as possible. I could go one but you get the picture. My wife and I wanted to see New England and Canada, this was one of the few ships that went to Quebec. We really enjoyed all the ports of call but as with other reviewers I will not travel on this ship again. Read Less
4 Helpful Votes
Sail Date: July 2016
This was our second time on the Celebrity Summit to Bermuda. We had an excellent time. We enjoyed the thalassotherapy pool in the Solarium. However, we were not able to understand why some nights it closed earlier than other nights. We ... Read More
This was our second time on the Celebrity Summit to Bermuda. We had an excellent time. We enjoyed the thalassotherapy pool in the Solarium. However, we were not able to understand why some nights it closed earlier than other nights. We would have liked to see it stay open later at night so we could have enjoyed it after we went to the shows, etc... The shows on this ship were all excellent. They were probably the best that I have ever seen while on a cruise. Also, during many shows the cast members stood at the back of the theater and thanked everyone for coming. Our room stewards were excellent as well. They knew us by name by the end of the first night. They remembered our preferences and were quick to make sure that we had whatever we needed. We found that it was a lot easier on this ship to find 2 deck chairs together then on the other ships we have been on. We noticed that the staff would watch chairs and remove personal items from them if they had been "abandoned" for an excessive amount of time. They also did an excellent job of making sure that the adult only Solarium was occupied by only adults. The one disappointing thing about this cruise was the dining room. We had anytime dining. Every night except the 2 nights in port we had to wait 30-45 minutes with a buzzer in the lounge next to the dining room. (We got to hear a lot of the Frissom Band!!) So, basically we spent about 3 hours waiting for dinner. I have been on 7 other cruises and had anytime dining on 4 of them. I have never run into this problem before. Then, once they called us, on 3 different nights the host/ hostess had difficulty finding the table that they were supposed to be taking us to. We walked round and round... Many nights the service was slow. We were in the dining room for at least 1 1/2 hours pretty much every night. (That is in addition to the 30-45 minutes we waited to be seated.) My one huge pet peeve was the coffee service. The coffee in the buffet was terrible, so I always looked forward to having coffee with dessert. For some reason it took forever to get a cup. It almost always came after we were completely done with our desserts. I even tried ordering a cup before I was finished with my meal, hoping that it would arrive before or with my dessert. Nope, didn't work! Overall, the cruise was excellent! I would highly recommend it. (I would also recommend a seated dining time or, if you have anytime, make reservations the first day on the ship. After the first day of waiting we tried to make reservations but they already had standing reservations for the whole week and would not let us make any.) Read Less
6 Helpful Votes
Sail Date: June 2016
A little late in getting this review out, but not a reflection on the outstanding trip we had on the Summit in June, 2016. A little about us…we love our vacations, and have been on smaller and mega-ships, balconies and suites, and ... Read More
A little late in getting this review out, but not a reflection on the outstanding trip we had on the Summit in June, 2016. A little about us…we love our vacations, and have been on smaller and mega-ships, balconies and suites, and throughout the Caribbean and Mexico areas. Out time on the Summit was, from the moment we drove into NJ to the moment we sadly got in our car to depart, by far, the best experience we have had in 4 years of cruising on four different cruise lines. EMBARKATION NJ is a breeze; tons of parking, easy luggage drop off, and friendly porters. Parking is a bargain at around 150$ for the week. Now, I admit, we were spoiled because as Suite guests, we had no line, a lovely waiting area, and literally a 30 minute wait to get onto the ship. That being said, we noticed very few lines in general, tons of seating, and very helpful staff for all passengers. Why spend the extra money on a Suite? Well…in addition to the bigger room, the amenities cannot be beaten, especially literally getting out of your car and having a hop, skip and jump right into your vacation! When we got onto the ship, the touch of mimosas and champagne was lovely and refreshing. We had fun wandering around the decks for a while and enjoying the beautiful skyline. We then headed to Michael’s Club for a snack, and were greeted with a hug BY NAME by our Suite Concierge Maja… Oh “Falla, Falla” (Macedonian for “Thank you”) to this tirelessly cheerful and wonderful woman. She is an absolute treasure – there is nothing that she could not do for us, and was extraordinary in arranging unforgettable adventures for our son – a private galley Tour with Chef Wayne (more about that later), and meet and greets with the Captain and Senior Staff. Maja should be congratulated on making us feel like we were the most treasured guests on the ship – what a woman! She also arranged for us to be on the helicopter landing area as we pulled away from NYC – the most beautiful views of the harbor and with patriotic music playing as Captain Kate “buzzed” the Statue of Liberty. Michaels Club was wonderful – the events there were nightly and varied, from High Tea with a classical string duo, to Senior Staff meet and greets, nightly snacks, photo ops…also a quiet place to mingle with other guests. The whole of Michael’s staff was great. So…after meeting Maja, it was off to one of many fantastic meals at Lumiere. Again…I know it’s the Suite Restaurant and the service is expected to be a level above, but the entire staff took it to the roof! Charles, the Head Maitre D, knew my son’s name from 5 minutes in, knew his meal preferences, and always himself or Olga (absolutely wonderful smile and patience), escorted my picky and occasionally fussy 7 year old to “his” seat, and had his preferred lunch or dinner meal ready within 5 minutes of being seated. No fuss, no questions. All of the waiters, Vlad, Jose, and Louis the Sommelier were fantastic, but a special shout out for Dominic who was our main waiter, and made it his mission to make each meal better than the one before. I have heard criticism that the menus are limited…of course they are…why would you need more than 5 or 6 amazing entrees on a 7 day sailing? Guess what…all you have to do is ask, and they will make anything you could possibly want to tailor your mood. For me especially, a vegan, Dominic went out of his way to recommend / modify anything I was interested in on the menu. My husband said the lamb burger he had at lunch on day 3 was by far, the best thing he had ever eaten. We never had a bad meal, and I personally had some of the best vegan cuisine of my life. Louis was great in choosing wines / drinks to go with our meals, and again, knew our preferences by dinner on the 1st night. He was even great in helping us choose a wine for a lovely couple we met celebrating their 40th wedding anniversary. A great hello also to a great couple we sat next to for three nights before figuring out that they lived in the town next to us in New York! They also agreed that the Summit was fantastic, and they are veteran cruisers (very, very jealous of their international trips). FUN FACTORY While waiting for our room to be ready, we enrolled our son at the Fun Factory. The Fun Factory staff, especially Nellie, were amazing – My son has some communication challenges and this was, along with our Disney trips, the best experience we have ever had on a cruise ship. All of the counselors were absolutely fantastic adapting to our son’s special needs, and when he had a few challenging days, they were 100% willing to work with us to make sure we had alternative activities for him. I highly recommend the “VIP Package” – for I believe 75$, this includes a special trip to the Bridge, a backstage theater tour, special meet and greets, and sleep-overs / dinner times. What a great treat for us as parents to have a safe place let our son play while we went on our own “play dates”. SUITE We splurged on an upgrade to a Concierge Suite (7138) from a Sky Suite, and were not disappointed. The room layout was fantastic, and having the extra living room and dining space was perfect for our family of three. The entire wall of windows and large balcony were amazing, especially for sunrises and sunsets. The only downside – it was very open to seeing other balconies. General word of advice – do not assume if you are on your balcony naked or in your underwear that no one can see you (just sayin’). The room was gorgeous, clean and the bathroom was spacious. There was more storage than we had luggage for, and we especially loved the changing room in the closet – perfect for a “work space” for my busy 7 year old. Literally the only complaint was like others, we found the deep bathtub challenging to get in and out of. Special shout-outs to our butler Kim who was amazing in finding daily treats for us, arranging room service, and making sure every detail was perfect. She was absolutely tireless, and her sweet smile and endless hugs for our son were truly welcomed. From housekeeping, Jose and Kumar were outstanding. Our room was spotless, the towel animals were fantastic, and it only took us asking once for extra supplies for them to be present every day. The best past of these three, was Kim, Jose and Kumar arranging a special anniversary and birthday celebration for us – what a wonderful surprise! SENIOR STAFF Of the senior staff, five stood out among all. Cannot say enough about Captain Kate – so personable, funny and available in every corner of the ship. She was heading to see her husband for her 3 months off-ship, and you could tell was excited! We had the great fortune of having a few private meet-and-greets with her, and my son absolutely fell in love. She remembered his name, and he was able to have 2 private deck tours – one with the Kids Club, and one with the suite guests. The Summit is a wonderful ship, and we are booking specifically next year for a cruise in which she is at the helm and Chef Wayne is in the kitchen. Chef Wayne gave our family the most incredible experience of a private galley tour – gave my son his own chef’s coat, and we spent 30 minutes touring the galley, and were amazed at the cleanliness and efficiency of the entire staff. He introduced my son as “the new head chef”, and everyone saluted and said “Hi Chef” or “Yes Chef” when we walked by. Seeing how this one small area produces amazing meals for the entire ship was so cool – I definitely rank this among the coolest things I have ever done. World Wide Wayne, Srjeon, Eddy and Oz are senior staff members who are ever-present making sure all guests have a great time, organizing events, games, entertainment – and still, remembered our names and faces every time we saw them. All four should be commended on their professionalisms and politeness. ENTERTAINMENT Great Broadway-style shows, wonderful “pop-ups”, and a fantastic cello-violin duo were highlights. The pianist’s repertoire was endless, and he was incredibly talented. We loved sitting down before and after dinner and listening to the jazz groups, pop singers, and even the country duo – really lovely. OTHER RESTAURANTS Though we had the luxury of eating almost 75% of our meals at Lumiere, we absolutely loved Café Al Bachio for coffee and nightly snacks. The Tapas restaurant Qsine was such the experience. Our waiter made suggestions for my vegan palate and my husband’s love of meat and seafood – the tapas were gorgeous, and we actually had to cancel a few “flights” as we were stuffed to the gills. We ate at Tuscan Grill twice – outstanding service and meals. The fresh pasta was perfect, and they even made a special pizza for our son. I had amazing soups and salads, and the sommelier was right on point with his suggestions. Some of the best Italian food we have eaten in a beautiful, warm setting. We did not eat in the main dining room, but loved the juice bar by the pool (yes…I do love a good morning cucumber and apple smoothie), and thought that the buffet was fantastic – so clean, and the staff were vigilant in making sure that everything was sanitized and keep either warm or hot. There were not a thousand options, but who needs a thousand mediocre dishes when you can have 100 really great choices. BERMUDA Beautiful island, and had the great fortune of taking a private tour with another couple we met online at CruiseCritic – Kim…you made this trip so special! Winsome Tours with Julie (the owner) was a private van tour for 5 hours of the entire island tailored to our taste – wonderful stops, feeding the ducks and fish, and sitting in the first chapel on the island were highlights. This tour was a surprise, and there is a reason that they are rated so highly on Trip Advisor. What we really loved about Bermuda were the clean beaches, lack of tourist traps, and easy ferry and bus access. There are taxis everywhere, and the restaurants are plentiful. A few thoughts – were were underwhelmed by the Crustal Caves – nice tour guide, very cheerful, but it was, um, a cave. A hot, muggy, sticky cave. FINAL THOUGHTS Cannot wait to come back – we loved Bermuda, loved the Summit, and loved the luxury of our Concierge Suite. Could not more highly recommend this ship and this crew. Read Less
9 Helpful Votes
Sail Date: June 2015
We took our grandson on the celebrity summit to bermuda as his high school graduation present. We have sailed celebrity many times before and enjoyed it but, this was not true for this trip. The food was very good as we've had in the ... Read More
We took our grandson on the celebrity summit to bermuda as his high school graduation present. We have sailed celebrity many times before and enjoyed it but, this was not true for this trip. The food was very good as we've had in the past but that was the only good thing. The cruise was extremely boring and the average age of cruiser's seemed to be 55 plus. The few younger people our grandson did manage to find and hangout with also found the cruise to be very boring. All of the pools were closed by 8 every night and the music that was played during the day were the same five songs on a endless loop. There were not many activities for the 18-20 age range. Also once 7 pm hit you would think the ship had been abandoned there was virtually no one out at night it felt like a retirement community in Florida. The year before our grandson had traveled on the Norwegian breakaway there were endless activities going on until all hours of the night and other teens for him to mingle with and the pools most definitely did not close at 8. To wrap up all in all we love Bermuda but would not recommend the summit for anyone under the age of 70 it is a total snooze fest. Read Less
1 Helpful Vote
Sail Date: June 2015
I have cruised numerous times, but this was my first Celebrity Cruise. What an overall disappointment. The ship is in need of an upgrade. The food was not very good, and neither was the food service. They advertize anytime dining, but ... Read More
I have cruised numerous times, but this was my first Celebrity Cruise. What an overall disappointment. The ship is in need of an upgrade. The food was not very good, and neither was the food service. They advertize anytime dining, but whenever you tried to use it you could only be seated at 5:30 or 8:30. The pool area was packed like sardines, and the cabin was much smaller than comparable ships, and I had an upper level room with a balcony. They actually had a drug arrest during the disembarcation which helped to slow things down. The only thing good about it was the entertainment. I would certainly never use Celebrity again and would not recommend it to anyone. Read Less
Sail Date: June 2015
Admittedly it’s been a few years since my last cruise using the same cruise line, Celebrity Cruises, but things are apparently different now. I have heard that the Summit is used as a training vessel, and talking with staff this was ... Read More
Admittedly it’s been a few years since my last cruise using the same cruise line, Celebrity Cruises, but things are apparently different now. I have heard that the Summit is used as a training vessel, and talking with staff this was their first cruise. Everyone has to start somewhere. However, there seemed to be a notable lack of coordination of simple services, like getting a cup of tea, and a certain amount of brusqueness exhibited by some. There is also no excuse for stained sheets and the amount of soliciting by staff to always upgrade, buy restaurant packages and spend, spend, spend was tiresome. The ship is not “user-friendly” with a huge inconvenience of purchasing an Internet package if you want to communicate with family and friends at a cost of 79 cents per minute, $59 for a day or $299 for the week. Other services and events were satisfactory, with some floorshows being excellent and special kudos to the onboard house band. But what is obviously a no-no was to come across a couple of staff in uniform having a romantic tryst in a public area. One thing any good company should know involved in the tourism/lodging industry is that services and features can always be added, but not taken away. A case in point was a chest of chocolates that was offered in the café on board that is no longer available. This is a small ship as far as modern day cruise vessels go and dated in some areas with noticeable peeling paint, rust and heavy salt deposits in areas and wafts of sewage from time to time. Despite its smallness it is relatively confusing and needs some time to get used to the layout. Read Less
Celebrity Summit Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 3.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 4.0 0.0
Shore Excursion 4.0 0.0
Enrichment 3.0 0.0
Service 5.0 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

Find a Celebrity Summit Cruise

Email me when prices drop