Sail Date: July 2014
DH and I went out of Cape Liberty on 7/6/14 on the Summit. Embarkation was the easiest ever. We drove down on Sunday morning, parked the car and were on the boat by 11am. Once on the ship we were escorted to BLU for a nice brunch. As ... Read More
DH and I went out of Cape Liberty on 7/6/14 on the Summit. Embarkation was the easiest ever. We drove down on Sunday morning, parked the car and were on the boat by 11am. Once on the ship we were escorted to BLU for a nice brunch. As always the food did not disappoint. This was the case during the entire cruise. We were in an Aqua Class cabin on Deck 9. Our Cabin Steward, Michael was the best. He was available and helped when asked. Our cabin was kept very clean throughout the cruise. We did not use room service at all during this cruise. The ship is small compared to some of the other ships we have been on but it was a very intimate setting and easy to get around. No lines at the elevators. All the staff that we met during the week went above and beyond to say "hello", "how are you today" , and "have a nice day". My mantra is everyone you come across appreciates a "hello" said with a smile. Ken Mills was the Cruise Director on this sailing. We did not see him much around the ship but we spent our days by the pool in the Solarium. He seemed to enjoy his job and the shows were very well done. The weather the entire week was fabulous. The Captain remarked at one point that if it was any better it " would be illegal". He had a great sense of humor. Bermuda is a beautiful place and the beaches were amazing. The first day we took the ferry to St. George's and got on " The Fun Bus" with Reggie, the tour operator who took us out to Clearwater Beach. It was 10.00 dollars round trip and so worth it. There were only four people on the beach. There was also a place there to get food and drinks run by Marlin who was great to talk to. I would highly recommend this over Horseshoe Bay where their were about 3000 people. The next day we took the bus out to Daniel's Head Beach to do a paddle board tour that I booked with Larry, from SurfSup. This was so much fun. The beach was small but the area was beautiful. We saw sea turtles and rays. There was also a great place to get drinks and lunch there as well called SUDS. Dayle runs this and he is a chef. Food was amazing as was the Swizzle drink. We also did the obligatory trip to Front Street in Hamilton and walked around and did some shopping at the Harbor Nights Festival. They had many local arts and crafts which were reasonably priced. We had great weather the entire three days. We ate at BLU every night and the food and service was over the top. Such a relaxing atmosphere. All of the waitstaff, Andres, Rambo, Alex, Jon, Collins, Edguardo, Juan, Albert, Luis and others who I have missed were amazing. The Maître D whose name I have forgotten was always available as well and assisted his waitstaff which I liked. In the afternoons we would sit and read in Cafe Bacio with a cup of tea and a pastry. I think I tried most of them during the week. We did use the gym which was packed on sea days but if you went in the afternoon it was not crowded. Disembarkation was also the easiest ever. We walked off the ship at 8:00 am went through customs and where in the car by 8:30 am. This was a great cruise and one we would do again in a heartbeat. Celebrity you WOWED us again.   Read Less
Sail Date: May 2014
This is my third cruise on Celebrity and always felt that I could recommend this line. Now I am not that sure.  It was a pleasant cruise but we did have problems, some minor some not. The Good. The Captain and other officers. Very funny ... Read More
This is my third cruise on Celebrity and always felt that I could recommend this line. Now I am not that sure.  It was a pleasant cruise but we did have problems, some minor some not. The Good. The Captain and other officers. Very funny and friendly. The Stewards and other staff. Very good, took care of issues quickly and polite. The not so good The food really varied. We had room service breakfast everyday. Always earlier than requested and always missing something on the tray. Except for the next to the last day- early but perfect. Buffet for lunch. I liked the little dishes. The food was the right temperature though they did mess up the descriptions from time to time. They need to bus the tables more frequently. Main dinning room food was okay. Some things great some poor.The last time I was on Celebrity I though almost everything was great. Normandie was very good. The bad Toilet in room needed to be fixed twice. I also found two public toilets broken. Sheets on bed were dirty and worn. We called house keeping when we found a yellow stain on the bedding. When they came to put new bedding down they found another stain. Eventually we got clean bedding. Overall I have to say that when there were problems they were resolved. they just should have not happened in the first place. There were some other minor issues that I would normally overlook but they just added up to a less than special cruise we expected and had before. I was trying to talk my girlfriend into going on her first cruise next year. I don't think I would recommend Celebrity based on this experience. Read Less
1 Helpful Vote
Sail Date: October 2013
I will try to focus this review on the differences with sailing with Celebrity, so for those of you who are interested, this is going to be a long one. Background: My Wife and I are experienced cruisers, 16 now in the bank, most with ... Read More
I will try to focus this review on the differences with sailing with Celebrity, so for those of you who are interested, this is going to be a long one. Background: My Wife and I are experienced cruisers, 16 now in the bank, most with Carnival (8), (3) with RCL, and (3) with NCL, so I will compare our first Celebrity cruise against them. Before we picked this repositioning cruise I read over 50 cruise critic reviews for this ship, and knowing over 50% of those reviews were negative in overall tone, I have to say we were pleasantly surprised. The Ship: Even though the ship was over 10 years old and recently out of dry dock for improvements in December 2012, the ship was beautiful. Lots of teak woods, fresh paint, nice deck chairs in adult pool area, beautiful furnishings in all the lounges, etc. Ok, some of the art pieces left something to be desired, but overall we loved the look of the ship. Shopping area very nice, pretty standard, lounges well laid out and easy to find, the only thing missing was a sports bar/pub. The Crowd: Older than most cruise lines, the Summit passengers were experienced cruisers from the age of 40 and above, with more leaning over 50. This gave us a little level of cruise sophistication, as passenger expectations were high, and the Celebrity Summit crew met that challenge. In addition, we were surprised to see a large Bear group of at least 30, alternative lifestyle men who know how to have a good time. We had the pleasure of talking to a lot these experienced cruisers and we learned a lot about other cruise destinations from them that we now want to take. Getting back to the age group differences on board, during our 2 formal nights, I saw at least a third of the men wearing tuxedos and the rest in dark suits, and the ladies were dressed to the nines. Where Carnival and NCL have gone too far with casual dress, Celebrity brings back the fun to dress up with style. What a pleasure, I felt like we were sailing on the modern day Love Boat. Embark/Debark: Embark in Bayonne as expected was smooth and easy, we got to pier at 11:30 and we were on board getting our champagne welcome aboard toast by 12:15. Disembarking in San Juan again was also easy, we had a nice Oceanview Cafe buffet breakfast at 7:30 AM, and we were off the ship by 8:30 AM. Cabin/Stateroom: We had an outside balcony on deck 9, pretty standard cruise room, well laid out, easy to store everything, decent bathroom with curtain shower, mattress was ok, flat screen TV, plenty to watch, free movie channel plus pay for movies option, etc. Only complaint were the pillows, they were horrible, no support, the only thing that really needs attention in the room. Thermal Spa/Gym: Ok time to talk about something negative. My Wife and I love to go the thermal spas on other ships, so we paid the $189 up-charge to have unlimited 7 day access to the Summit Thermal Spa area. I have to say we were disappointed and I should have asked to get our money back. Its way too small, sometimes overcrowded, only 3 little thermal rooms, and just too small to relax in, no fresh water to drink in there besides a water fountain. They should just open that area up for everyone; it’s not worth the up-charge. Gym was standard and excellent, female and male locker rooms had sauna’s overlooking the ocean. Casino: Very typical of most cruise casinos but smaller in comparison. Biggest highlight here was that it was completely smoke free, what a pleasant surprise. In fact, the entire ship was virtually smoke free with only 3 small outdoor areas that you were allowed to smoke in. Smoking is actually restricted on passenger balconies also although there were some passengers who ignored this rule. Entertainment: I can't remember the last time we were on a cruise and from the opening welcome show till we disembarked that we wanted to and did attend every show, they were that good. What Carnival, NCL and RCL have forgotten is that it’s nice to have a ship band of 6, 9 professional dancers, and 6 quality singers that did 3 formal shows, all very good. It was wonderful to hear live music during the performances, and they also had 2 aerialists from France who were truly breathtaking. The comedian, a woman from NY was hilarious, and guess what; you could see her performance in the main theater, not some tiny lounge that you have to wait on line to get a seat. We laughed so hard we fell out of our seats. And the other performers, all fantastic, the 4 person acapella group to Jefferson and Brandi the 2 solo singers; we couldn't get enough of all of them. We look forward to sailing with Celebrity again just for the entertainment. Service Surprises: Celebrity knows how to treat its passengers, we must have had free champagne at least 4 times, the welcome aboard toast, the Captain's greeting in Lounge, our repeat cruiser cocktail party, etc. A nice touch that goes a long way. Another nice treat, while lounging by the pool, Celebrity delivered hard scooped ice cream to those sweating in the sun by the pool. I have never seen that before. And the most important difference when you sail with Celebrity is the presence and interaction by the ship's Senior Officers. They were everywhere, greeting folks at dinner, attending and mingling at the parties, my Wife and I have never had so much positive interaction with the Senior Officers on any other cruise line like this. I spoke more with the ship's Captain, than I did with the Cruise Director. Truly high class service from them, and the entire crew, from the bartenders, to the waiters, to the cabin stewards, etc. Dining: First the Buffet - Again, why all the negative reviews about the Oceanview Buffet? From our first meal there to our last, and that was breakfast and lunch every single day, the choices were endless and very good. There were multiple specialty stations that changed depending on whether it was breakfast, lunch or dinner. At breakfast you had at least 3 different omelets to order stations, a huge fantail station with waffles, pancakes and French toast to order, and the first ever poached eggs station that I have never seen on any ship where you can get Eggs Benedict to order at the buffet. For lunch, you had a very good pizza station, and different here were the roasted veggies and olive bar that was available from lunch time till midnight everyday. In addition at lunch, on the fantail the waffle bar converted to the sandwich, wrap and Panini station, plus there was a full service pasta station and multiple carving stations. While they did not have a named Food Network Chef Burger station, the Summit’s hamburger and hot dog station located by the pool was very good also. At lunch time there was an Asian station that converted to the Indian station for dinner, and the poached egg station became the Special international selection station for lunch. For dinner, they also put out a full, for free sushi bar, again something I have never seen on other lines. And one last thing, the waffle station for breakfast which became the sandwich station for lunch, became the grill station for fresh to order grilled steaks, fish and chicken for dinner, amazing. We traveled with a group of 26 people, and they were all happy with the buffet selections. Second – The Main Dining Room (MDR), we ate here 4 times, including both formal nights, had set dining at 8:30 PM, and had your typical MDR experience of good service, lukewarm but tasty food, and at times the meals stretched out a little too long. Dinner highlights included beef wellington, filet mignon, lamb chops, great soups, and the waiters even serve you your salad dressing with 3 choices of dressing each night. Different from other lines, they actually give you a bread basket on the table with 3 different butters and hummus to choose from, nice touch. While nothing was truly spectacular, it was all pretty good. Third – Specialty Restaurants and Chef’s Table Experience – We ate at Quisine the very first night with a 20% off the $45 per person charge, and all I can say is that it was a weird dining experience. Ok it was cool to order and see the menu on an Ipad, the family style portions were huge, service was excellent, but the whole experience a little weird. The food which did come piping hot had too many choices, too many courses, and we left after 2.5 hour dining experience feeling like we were going to explode. We did attend the only Chef’s Table dinner experience on the third night at a cost of $279 per couple which was prepared by the Ship’s Executive Chef and served literally on the galley floor. That cost included wine at every course of which there were 7, the Celebrity cookbook, and a group picture. Was it worth the $279, I would say no. The food was no different than what was served in the Normandie restaurant, and it was so loud and crowded in the galley that we could not hear ourselves talk. In addition, Celebrity charges almost double what the other cruise lines charge for a private Chef’s table dinner, and sadly, I have to say our Chef’s table experience on the Carnival Breeze for $150 per couple was better in all aspects. Forth, we did dine at the Normandie restaurant the very next night after Chef’s table, and again, was good, but not $45 extra per person good. I would have rather eaten in the MDR instead, and Carnival’s and NCL’s Italian and Steakhouse specialty restaurants were better. Excursions: We did not book any excursions from the ship, as we have been to these islands many times. However in St. Maarten, we took a taxi ride for $8 per person each way to Mahoo Beach to sit under the planes landing and had a great time. In St. Croix we negotiated an 3 hour Island tour with the local taxi service for $25 per person and really enjoyed the sites on St. Croix including the Marriot beach side Renaissance property, the Christopher Columbus beach cove landing site, the 2 rum factories (Captain Morgan’s and Cruzan, and the amazing since closed Hess oil refinery site. We also had a nice fish and chips lunch in downtown Christiansted. In St. Thomas we went shopping right off the ship, and then partied hard at Senor Frogs at the end of the pier. In San Juan Puerto Rico after disembarking the ship, we booked a private roundtrip Zip Line tour to El Toro Verde for $195 per person from ziplinetourspr.com. It was about 90 minutes each way from downtown San Juan in a private van, the tour included a Cuban sandwich lunch with beverages, and we rode the 8 zip lines plus the beast, which took about 2.5 hours. This was the best zip line tour of all the zip lines that we have done in the Caribbean. If you are still with me, we were very surprised how good our Celebrity Summit experience was, and we look forward to sailing with Celebrity cruises again. Read Less
Sail Date: September 2013
Embarkation was fast & easy. We were on the boat by 11:30 AM. We waited until after 6:30 PM for our bags. A VERY nice man from housekeeping saw my panic and went looking for our luggage and found everything. This was the first of ... Read More
Embarkation was fast & easy. We were on the boat by 11:30 AM. We waited until after 6:30 PM for our bags. A VERY nice man from housekeeping saw my panic and went looking for our luggage and found everything. This was the first of several examples where the staff were really great. The bad thing was I had to rush to get ready, luckily we had the late diner We have been on several cruises and this was very nice. The food was okay. Nothing special. I didn't have anything that was bad, but the choices were not extensive, especially if someone is picky. My husband and sister ate at both Normandy & Qsine. They really liked Normandy and said Qsine was just okay. Dessert at both was great. But at $45, I passed. My sis and I both had a spa treatment. It was very nice. I did not get a hard sell on the products, but she did. I recommend waiting for the port days to get a special. The ship was nice as were all the common areas. Some people complain about chipped paint. I do not look at the paint on the walls when I am traveling. There was nothing I noted that was in need of repair. I really like the set up of the theater with the seats and lighted tables. Great if you order a drink. We had an inside cabin on deck 3. It was a great location. Small as you would expect, but managable for two people. The shows were nice. I enjoyed the Celebrity singers and dancers, but didn't go to all the shows. The other performers were good. The comedian was awesome. The band, Flava, was great pool side but the music at the various bars, etc. was a little old for my taste. We often enjoyed the late night music at the club. The later it got, the better the music was. The club did shut down around 2:30, which we thought was early. We were 4 people so it was cheaper to take a taxi to the beach than go via the ship's excursion. Horeshoe bay is everything they say and more. This was my second time there and it was even more beautiful than I recalled. They facilities are fine and you can rent a chair & umbrella. We got some misinformation about Harbor Nights. It was supposed to be one more week and we got the ferry to hamilton only to find out it had ended the prior week. Disapointing bc most stores were closed. We did get a light snack and drinks at Flanningans which was nice. We sat outside and the weather was perfect. We also walked around the Clocktower Mall. Small but fine if you need a few gifts. We took the trolley and walked backed. My friend even got her hair braided there. Disembarkating was fine. I don't know how, but my luggage tag came off and I had to search for my bags. Even with that we were off and waiting for our taxi (past customs) in about 35 minutes. For what we paid it was a good deal. We had a great time. The food and music can use some improvement.   Read Less
Sail Date: September 2013
This was our first time on the Summit and that may have had a lot to do with our expectations, but while the trip was enjoyable there were a LOT of areas that Celebrity just fell short. Our previous sailings were on the Equinox and ... Read More
This was our first time on the Summit and that may have had a lot to do with our expectations, but while the trip was enjoyable there were a LOT of areas that Celebrity just fell short. Our previous sailings were on the Equinox and Solstice so we have been spoiled. :-) They have done a lot of updates to this ship, however it is definitely showing it's age with mold, pieces falling apart, and a general need of more maintenance. The crew was a bit lack-luster compared to our other cruises as well with a lot of miscommunication I didn't expect. Had to wait over an hour to get seated in select dining the first night and they just didn't seem to have a well trained staff. This was the last sailing of the season so I would have expected them to have at least somewhat figured it out! This may have leant itself to the service as well though as they may have just been bored with the trip after running all summer. The port at Bermuda and the entire island were beautiful and the snorkeling excursion to Devil's isle was great. This was booked through the cruise line and was actually quite nice. We went with the cruise for this as it was done on the last day and we didn't want left behind :-) The other tour we did was through a 3rd party and it was truly amazing - highly recommend it to anyone visiting Bermuda. Bermuda Footsteps is run by a local that really loves the island and you can see it in how she runs the tour. Her co-pilot Buddy is her dog and she travels along on the tour which I really liked as we were missing our dogs while away. http://bermudafootsteps.com/ Read Less
Sail Date: August 2013
Let me start with Cape Liberty. We live in Baltimore, so we decided to drive up the night before and stay in Jersey City at The Hyatt. So, on the day of our cruise, we planned to meet friends at a shopping center adjacent to the port. The ... Read More
Let me start with Cape Liberty. We live in Baltimore, so we decided to drive up the night before and stay in Jersey City at The Hyatt. So, on the day of our cruise, we planned to meet friends at a shopping center adjacent to the port. The drive from our Jersey City hotel took 15 minutes or less. I had no idea what to expect from the port, so perhaps my expectations were low. In any case, this was probably the smoothest embarkation day I ever had. Arrival at Cape Liberty involves a few steps. First is luggage drop off. At the drop-off center, if you arrive before 11:30AM, you drive all the way to the end, as passengers from the previous cruise will still (unbelievably) be collecting their belongings. There's plenty of room to park and drop your luggage, and plenty of very helpful porters to get your bags handled. The second step is to park your car. The lot is mere steps from the check in facility. It's around $150 for the week, which we noted was about the same as our home port of Baltimore. The third step is to head back to the place where we dropped our luggage after having parked the car. There, plenty of helpful staff directed us to check in lanes. The check-in process was easy, and we were divided into priority groups for boarding. That was something new to us, having not sailed since January, out of Miami. We did find that, while we were given a very convenient "group 4" for boarding, our Captain's Club Elite status would have put us in group 1. We could have swapped, but it wasn't a big deal. I just note that for others who may not have been to this port. They started calling for boarding at 11:05AM, which I thought was impressive. Here, we took the final step - a shuttle bus ride from the check in facility to the ship. You board on level 1 on this ship, where many ports are decks 4 or higher. It was easy getting an elevator and getting on our way. Cape Liberty made the embarkation process more pleasant because they had an abundance of very helpful and efficient staff. I'd sail out of that port any time! Our cabins were made available at 1PM. That's where our fun began. We were in Aqua Class, cabin 9082, with friends just up the hall. Our location was fantastic - just down from the mid-ship elevators and stairs. Though we were directly below the pool deck and Oceanview Cafe, and could hear some movement above, it was NOT a noisy experience. The deck was comfortable and was quiet at night. On arrival at our cabin, we found the previous occupants' pillows, without covers, still on our bed. It was at that point when we began to notice some missing amenities. Of the list of Aqua Class amenities provided, nearly none was in the cabin. In fact, we spent the next two days trying to get Summit to provide us with the things that we bought with an Aqua Class room. If you're familiar with the "Solsticizing" of the Millennium Class ships, you know about Aqua Class, the addition of other specialty restaurants, etc. Celebrity takes a lot of pride in marketing Concierge and Aqua Class. On this ship, however, it's as though Aqua Class doesn't exist. There are no placards on the cabin doors, or anywhere in the hallways, noting "Aqua Class". Many of the doors still have a "Concierge Class" sign on them, while many doors have no placard at all, other than a cabin number. I found this to be odd. On deck 11, where they installed new Aqua Class cabins, it was a bit of a different look. But in the largest section of Aqua Class rooms, it's as though the specific class didn't exist. By Monday, we found out that they hadn't ordered the Aqua Class slippers, and that there were no Aqua Class robes on board. They did a mix of Celebrity and Concierge Class robes, which are different. The "pillow menu" never made an appearance either, though we were able to get whatever we wanted in pillows by asking our cabin attendant. The young lady caring for our cabin was highly experienced, but was clearly "in the weeds" when we arrived. It took until late Sunday evening for our cabin to be completed (with things like towels). Our sliding door was so difficult to open, we thought it was locked. It took two of us to open and close it. We reported this, along with a "not totally clean" look to the cabin. Our Captain's Club materials weren't delivered until Monday. It took a trip to Customer Relations to find the location of the lounges, etc. When we did get them, they were the offers for Select members, which are a bit different from Elite. It took another day to get the correct ones. We mentioned our disappointment with Aqua Class to customer relations. While the desk staff was helpful, things weren't being fixed. Finally on Tuesday, we were contacted by Cristian, the Customer Relations Manager, who took it upon himself to listen and address our concerns. When he got involved, things were fixed within two hours. The cruise itself: The weather was pure heaven. PERFECT, with the exception of the last day at sea. Service, with the exception of The Martini Bar, was outstanding. The bartenders in the Martini Bar were friendly with each other, but were a bit standoffish with guests, and were slow. Aqua Class comes with the restaurant "Blu". We hated it on Solstice, but loved it here on Summit. The Maitre D's, waiters, assistants, bar personnel - everything - was OUTSTANDING. The atmosphere was fantastic. Entertainment was pretty good. Shows were along the line of what you'd expect with Celebrity. Good comedians; a great aerialist team. Singers and Dancers were cheesy, but very good. For shipboard entertainment, I thought they did a really nice job. The guest entertainer was Broadway's Telly Leung who was very good. Bermuda: I wish I'd gotten to cruise to Bermuda when you docked in Hamilton. Going anywhere on the island from Royal Naval Dockyard is a giant pain - especially to the beach. It's not difficult at all - and the ferries and buses are affordable and frequent. It just takes so LONG to get everywhere. It's certainly not Celebrity's problem - just something worth noting. Captain's Club: The hostess was nice but mostly invisible. If you've ever been on a cruse with the Captains Club hostess Ti Ann, she sets the bar very, very high for activities, visibility, and communication. The young lady on this cruise was pleasant, but I'm coming to believe that Ti Ann might be the exception rather than the rule. The elite lounges were both above expectations. A lot of that might have been the staff working them...friendly and hard-working. Summit looks good. Cabins are generally in good shape. Public areas were spotless. Most guests seemed happy, but again - the weather was picture-postcard-perfect 6 out of 7 days, and that helps. Food was good and consistent in all the public places, and exceptional in Blu, Qsine, and Normandie. I would recommend NOT booking Aqua Class on this ship. For those who really want BLU, it's available with Suites, and a Concierge Class stateroom will get you an easy table with a minimum surcharge. Everything else offered by Aqua Class on this ship is plainly not worth it. They shouldn't be marketing it and selling it here anyway, as the ship hasn't yet been outfitted for it. Disembarkation at Cape Liberty: Let me put it this way. At 8:40AM, I was sitting in Normandie waiting to be called. At 8:45, we were called. By 9AM, I'd taken a shuttle bus, claimed our luggage, gone through customs, made it to our car, and were driving to the Turnpike. SO EASY!! Ignoring our Aqua Class snafus, we had a great time and would easily book this itinerary again. Read Less
Sail Date: August 2013
My wife and I just returned from the August 18 sailing to Bermuda on the Celebrity Summit. This was our third cruise and our third time on Celebrity. Each of the previous cruises was wonderful and this one did not disappoint. We could not ... Read More
My wife and I just returned from the August 18 sailing to Bermuda on the Celebrity Summit. This was our third cruise and our third time on Celebrity. Each of the previous cruises was wonderful and this one did not disappoint. We could not have asked for a better experience. EMBARKATION: We selected this cruise because we wanted a relaxing vacation. Our last few trips have included a lot of driving and sightseeing, usually followed by a long drive or flight back home --- after which we always feel like we need another vacation. We live in Staten Island which is only a few minutes from the port at Cape Liberty. On Sunday, the 18th, we took a car service to Bayonne and arrived at about 10:45 AM. The embarkation process was very easy. We dropped our bags off and took the short shuttle ride to the terminal building where, after passing through security, we found the line marked "Aqua Class" and followed it directly to a representative. Within a few minutes, we had our sea passes and were headed to the ship. We stopped briefly to look at the menus for Qsine and Normandie and were on board at 11:30, ready to begin our vacation. It couldn't have been easier. THE SHIP: We sailed on the Infinity a couple of year ago before the refurbishment, so we were interested in seeing what had been done to its sister ship, the Summit. We found that the Summit retained all of the charm that we remembered, but certainly looked a little spiffier. The ship is smaller than the S class ships and other ships like the Breakaway and some of the RCI ships. And that was fine with us. We like the more intimate feel of the ship (if you can call a 2000 passenger ship intimate). I never felt like I was very far from any part of the ship I wanted to get to. And it never felt crowded. There were a lot of children on the trip (someone said there were 400), but the younger ones spent most of their day in the Fun Factory or in the pool. I didn't find the kids annoying and all the ones I saw were pretty well behaved. If there was one minor drawback for me, it was the pool area. There really aren't enough deck chairs for everyone and many people came down before 7 AM to "reserve" chairs. The Pool Butlers did, at times, remove belongings of people who were gone for too long, but this was not done consistently. Still, since we prefer not to sit in the sun, we were eventually able to find places to sit. As I said, this was only a minor annoyance. THE CABIN: On our first cruise (on the Equinox), we had a Concierge cabin. For our cruise on the Infinity, we upgraded to a Celebrity Suite. This time, we decided to try Aqua Class (cabin #9070) --- and we were very pleased with the decision. The cabin was a comfortable size for the two of us. We packed a little more than we probably needed, but there was plenty of room in the closets to hang our clothes. In addition, there were six drawers next to the main closet and two large shelves. The two night tables each had two deep drawers and the vanity had two large storage spaces. Our suitcases fit comfortably under the bed. The bathroom was small but sufficient and I really loved the shower. The balcony was large enough for the two of us to sit and eat breakfast comfortably or read. There is a large overhang so that there was only sun early in the morning or late in the afternoon. Since we prefer shade, it was perfect. The only minor negative was mentioned on some message boards: the water from the shower tends to pour out from under the shower doors and "flood" the floor. This in no way negatively impacted the experience. We simply had to put down a few extra towels to mop up the water. On the third day, my wife figured out that by closing the doors in a certain way, we could minimize the "flooding." Overall, we really enjoyed the cabin and were very comfortable. DINING: As Aqua Class guests, we were assigned to eat in Blu. Initially, we thought we might want to occasionally eat in the MDR or in one of the specialty restaurants. However, the experience in Blu was so good that we dined there every night (and a few mornings). The first three mornings, we ordered room service, but soon we were having breakfast in Blu as well. We thought that the food was very good and loved the fact that the portions were a little smaller --- so we never felt stuffed after dinner. Dinner always began with an interesting appetizer, followed by either soup or salad. I really enjoyed the soups. The main dishes were tasty and, for the most part, light. I really enjoyed one of the roasted chicken dishes, the filet mignon and a rack of lamb (I know, how could that be light? Somehow, it was). The menu was different each night. However, the best thing about the restaurant is that it felt like a real restaurant, not like a huge dining room at a Catskill Mountains resort. Blu was quiet and intimate and quite relaxing. Everyone we spoke to felt the same way about the ambiance of the restaurant. And the staff! Well . . . THE STAFF: We absolutely love the staff on Celebrity ships and this sailing was no different. Every single staff member we passed in the halls stopped to ask how we were, how we were enjoying the cruise, if we had a nice day, etc. Of course, it probably helps that we are friendly, as well, but they went out of their way to make our cruise enjoyable. I have a hard time believing reviews that say that the staff is surly or indifferent. They are warm and friendly and professional. Now some specifics: We couldn't have been happier with our treatment in Blu. It started with Mazy, our Maitre d'. He always greeted us with a smile and welcomed us back. During the meal, he stopped by to make recommendations, to ask if we were enjoying the meal or simply to chat for a few moments. The wait staff was friendly and professional as well --- in particular Rambo, Alvin and Ashvin. They provided us with information about the food that allowed us to make informed choices. They took the time to chat with us and we found out a lot about their backgrounds and the countries they came from. They made us feel like guests in their homes, not customers. At one meal, the woman sitting next to us (from Montreal) was having trouble conveying to Alvin exactly what she wanted to eat (she spoke English well, but didn't quite have the words to convey her exact meaning). Alvin brought got Ashvin, who spoke French, and together they were able to figure out what she wanted to order. Pleasing their guests was important. I also have to mention Jom, the sommelier, and Agus, who brought us other drinks. They were so delightful and helpful and really helped make the experience in Blu a wonderful one. And, after the first night, everyone on staff knew our names and, by the third night, knew our dining and drinking preferences. In addition, I want to mention Steve Gayda, the Cruise Director, and his staff who went out of their way to make sure that everyone had a great time. By the time the cruise ended he knew the names of many of the passengers. ENTERTAINMENT: My wife and I are regular theater-goers in NY and I like to go to the shows on the ship. The entertainers were all excellent. Guitarist/vocalists Brandi Paige and Jefferson Eng are quite good. Jordan Peterson, the pianist, is very talented and I wished I could have seen him and the others more often. When the aerialists, Lulu and Dima, had to drop out of the final performance because of rough seas, Jordan took their place and did a wonderful set. The major performances by the Celebrity singers and dancers were enjoyable. The shows themselves were not very strong. "Sirens" suffered from a weak script and awful dialogue and the revues, "iHollywood" and "Stars in Their Eyes," had, in my opinion, some odd song choices. However, the singers and dancers were so good that we didn't care. The singers, particularly Glenn, Diana, Drew and Hannah had strong, beautiful voices and the dancers, especially Ben, Sacha, Jason, Jason and Ashley, were superb. Some of the dance numbers were absolutely exhilarating. As my wife remarked to one of the performers at the end of the first show, "Whatever they're paying you guys . . . it's not enough!" Jason Bishop, the illusionist, was absolutely amazing. We've all seen these "tricks" before, but his unique take on these illusions was phenomenal. While I didn't see comedian Kevin Flynn in his adults only late show (past my bedtime), I enjoyed him when he appeared in the final night's show. He was hilarious. The highlight of the week (entertainment-wise) was the appearance of Telly Leung in the 54 Below show. Telly is a Broadway veteran (I've seen him in several shows) and his set, along with accompanist, Gary Adler, was fabulous. The theme of the show was about the songs that were important to him growing up. They included Broadway songs, pop music and traditional songs. He has a beautiful voice, passion and lots of personality. He even stuck around and appeared with the Celebrity singers in their final performance. OTHER STUFF: - We don't usually book our excursions through Celebrity, but my wife decided that she wanted to do a glass bottom boat tour. It was pleasant and informative, but nothing special. Still, we enjoyed being on the water and met some nice people on board. - I like to take part in Trivia competitions and there were several each day. I met another couple and we formed a team that lasted the entire trip. The whole point of the games is to have fun and we had a blast. And won a few times, too. - While on the ship, we ate lunch in the Aqua Spa Cafe. Lunch was mostly salads and this was fine with us. - The only time we ate at the buffet was the day we first boarded. Nothing else was open. It was OK. We did occasionally stop in for ice cream or coffee and tea. - There was a minor error on our bill. When I checked my charges on Saturday morning, I noticed a charge for two glasses of Chardonnay from the previous evening. My wife had a Rose wine and I had a gin and tonic --- no Chardonnay. I went to the guest services desk and Angelina, the rep, reviewed our charges and said she would check on them. By that evening, the charges had been removed and I even received a call from Angelina informing me that my bill was now correct. My wife and I are not drinkers. She likes a glass of wine with dinner and I will sometimes have a soda or a gin and tonic. As a result, we didn't but any beverage packages. On past cruises, we didn't drink enough to warrant a package. However, people who like to drink more on a cruise benefit greatly from a drink package. - The weather in Bermuda was great and we had nice weather for three of the four days at sea. The last sea day was a little rocky, but not too bad. OVERALL: Overall, we had a great cruise. We arrived on board determined to relax and have a wonderful time and we did.   Read Less
2 Helpful Votes
Sail Date: July 2013
We booked an Aqua Class cabin (9110). It was spacious and had a great balcony. We found it to be very clean and nicely appointed. This cruise exceeded our expectations. We weren't sure what to expect, but what we found was a very ... Read More
We booked an Aqua Class cabin (9110). It was spacious and had a great balcony. We found it to be very clean and nicely appointed. This cruise exceeded our expectations. We weren't sure what to expect, but what we found was a very relaxing and wonderful experience. My partner and I (two gay males 37 & 43), found the crew to be friendly and very helpful. The Blu restaurant is worth the upgrade to Aqua Class within itself. The wait staff was friendly, and attentive. The food was amazing! So much selection and creativity! The portions were not enormous, so we never felt like we were eating too much. It was great to be able to try so many new things. Celebrity is known for it's food, and it definitely did not disappoint. We only dined in the main dining room once on a formal night. We found it to be nice, but so much more crowded than Blu. We dined at the Normandie restaurant twice. We really loved it (partly because we are Art Deco fanatics, and it is all done in Deco). The food was definitely the best in this restaurant. Their attention to detail was outstanding. We really enjoyed the spa treatments that we booked (only wish they wouldn't try to up sell so much on products). Access to the Persian Garden was wonderful (included for Aqua Class Guests). The Turkish Bath was my personal favourite. Great way to relax. Overall I found the boat to be in good shape. I didn't notice any glaring problems. It impressed me. We are already looking forward to our next cruise with Celebrity in Aqua Class on the Reflection in December. Maybe the newer boat will surpass our experience on the Summit!   Read Less
Sail Date: May 2011
We had a great cruise. Bermuda was a great destination and the ship was very luxurious. We drove down from Toronto, Canada the day before the cruise and stayed at the Hampton Inn in Parsippany, NJ overnight. It was only about a 1/2 hr ... Read More
We had a great cruise. Bermuda was a great destination and the ship was very luxurious. We drove down from Toronto, Canada the day before the cruise and stayed at the Hampton Inn in Parsippany, NJ overnight. It was only about a 1/2 hr drive to the port from there and we paid $95 cash up front to park at the cruise terminal. We were able to board the ship around noon, however the rooms were not ready until 1:30 pm. They had the Windjammer open for lunch though to pass the time.The food on the ship was outstanding. We purchased the soft drink package and used this quite frequently during the cruise (unlimited coke, sprite, diet coke, ginger ale). We dined in the main dining room every night except for the formal night(2nd night of the cruise), when we went to Portifino. It was definitely worth it to try Portifino, which had a $20/person cover charge. The food and service were slightly better than the main dining room. But I don't think I would go there each night. For breakfast we ate in the main dining room when we had time as the food is much better quality than in the Windjammer. We ate breakfast at the Windjammer when we were docked in Bermuda in order to make it on time to our excursions. For lunch, we mainly ate at the Windjammer, however one day we tried Johnny Rockets, which was also worth the $5/person cover charge. The staff were extremely friendly and the milkshakes and extremly large burgers tasted great. Any place that has unlimited fries and onion rings is great in my books. If you were hungry late a night there were always warm cookies available in the Cafe Promenade.We tried a large oceanview cabin on this cruise. It had a king-sized bed, which was a little on the hard side, but a nice big window at the front of the ship. I think next time we'll try a balcony room so we can leave the door open and get the ocean breeze at night. Even though the bathroom is tiny, the shower was a decent size. Our cabin steward, Jeff, was so friendly. He greeted us by name everytime we passed by him in the hallways and he kept our room very clean. Every night he left us a towel animal and put the sunglasses we left in the room on it.There was always so much to do on the ship. We played mini golf, ping pong, basketball, video games, rock climbed, took gambling lessons in the casino and lost money at the casino. The events on the pool deck (world's sexiest man and the belly flop competitions) also kept us amused the days we were at sea. Each night we enjoyed going to the main production show after dinner. There was a very talented ballroom couple that were a pleasure to watch.While docked in Bermuda, we explored the island ourselves the first day using public transportation $12/person pass, which you can buy right outside the boat on the dock in Bermuda. My recommendation is the take the ferry to St. Georges first thing in the morning and then take the bus back to Hamilton. On the way back to Hamilton you can stop at the aquarium. From Hamilton you can take the bus to Horseshoe Bay Beach - a definitely must see. Hop back on the bus back to the Dockyards where the ship is. We also took the Bermuda Triangle glass bottom boat night excursion, which was definitely worth it. We were able to see the coral reef, a ship wreck and the captain made jokes the entire trip. There was also unlimited Rum Swizzels on the way back.Even though there were thousands of passengers on board you could always find a place to go where there was no one else, especially after dinner time. We went in the hot tub a couple of nights and we had it to ourselves most of the time. Read Less

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