3 Helpful Votes
Sail Date: November 2018
This ship should really listen to what their customers say!!! Alot of people understand that formal night is not for everyone but dressing in singlet tops and shorts for dinner - dressing like this is totally unacceptable. So Royal ... Read More
This ship should really listen to what their customers say!!! Alot of people understand that formal night is not for everyone but dressing in singlet tops and shorts for dinner - dressing like this is totally unacceptable. So Royal Caribbean listen to what we are saying, a dress code is for everyone not some arrogant people. I found the food ok for dinner, we went in Silk and Wonderland, but wait for the deals it’s well worth it. Food in the windjammer is ok, 1 thing I don’t understand is the boy and the little toaster, poor man is stressed out to hell, give him a bigger toaster!! The entertainment is brilliant, went to the shows not sure I understood The Gift. Our room was lovely and big, nice shower. The guys in the jewellery shop are great we had a good deal - Imran thank you ☺️ Loved the drinks robot Read Less
Sail Date: July 2018
I genuinely couldn’t fault out RCI Cruise, the experience was amazing from start to finish, Just a minor glitch when collecting our onboard Photographs which took about 30 Minutes to sort out but got there in the end, Our Room ... Read More
I genuinely couldn’t fault out RCI Cruise, the experience was amazing from start to finish, Just a minor glitch when collecting our onboard Photographs which took about 30 Minutes to sort out but got there in the end, Our Room attendant did a fantastic job his Name was Allison Dublin who left our berth spotlessly clean and greeted us with a pleasant smile and friendly Chat and the Towel Origami was Brilliant our young Daughter couldn’t wait to get back to the Room after his regular visits to see what Animals Allison had created with the Towels The Live Musical entertainment was always very popular with the Passengers with Bands like Royal Swedes and DSB Journey Tribute Band, And the shows SPECRAS CABARET and WE WILL ROCK YOU we’re fantastic, Lot of onboard Karaoke and Quizzes the list was endless, The onboard entertainment information was delivered the night before so you we’re kept up to date what was happening the following day as was the Port location information and if you had concerns there was always a member of the Crew to help you with your queries. Read Less
2 Helpful Votes
Sail Date: June 2018
Check in was fairly efficient. Size of room smaller than some other inside staterooms of other cruise lines. Cable TV and movie selection very limited. Shockingly no electric outlets at or near nightstands. Since I require had to power my ... Read More
Check in was fairly efficient. Size of room smaller than some other inside staterooms of other cruise lines. Cable TV and movie selection very limited. Shockingly no electric outlets at or near nightstands. Since I require had to power my CPAP machine Attendant had to string a large and unsightly extension cord all the way across the room. Huge water bottles to sell occupy too much space and our room had no table which we requested from the attendant. Robes in the room and the spa were way too small. Took 2 days to find one that fit. Takes forever to get hot water in the stateroom bathroom. Lots of wasted water. Canyon Ranch spa on this ship inferior to the Cunard line. Therapy pool smaller and open to everyone so water wasn’t clean. The only advertised excursions we wanted were inexplicably cancelled. Food and beverage service was hit and miss. First lunch at sea in the main dining room was a disaster. Guests waited in line over 30 minutes just to be seated and service and food quality was atrocious. Staff were working hard but it was clearly understaffed. Lunch on day 2 much improved and dinner service was fine. I bought the premium beverage package and wine choices too limited and quality not what was promised. While in port the main dining room was closed for lunch and all guests were forced to eat at the very crowded cafeteria for three days. Very disappointing. Also the only internet service offered was continuous which means guests are forced to spend a minimum $29 per hour even if you only need to log on for a few minutes. Worst plan of any cruise I’ve seen so I eschewed internet service completely. Read Less
Sail Date: June 2018
I just came back from Adventure Of The Seas ... It was my first cruise and it was amazing from the beginning to end ! ... Getting on the ship in Cape liberty was quick ... We got on the ship at 11 by 1 our bags were at the rooms already .. ... Read More
I just came back from Adventure Of The Seas ... It was my first cruise and it was amazing from the beginning to end ! ... Getting on the ship in Cape liberty was quick ... We got on the ship at 11 by 1 our bags were at the rooms already .. I had a balcony room it was a nice size for two people it had a little couch also and a makeup area. The balcony was my favorite I would deff recommend to get one ... The pool area was beautiful plenty of bars the drinks were excellent!! I don’t drink a lot so I only got the refreshment package but I will deff be getting the alcohol next time .. coco cay is so nice there’s everything on it ... chairs everywhere to sit or u can upgrade and spend money on a cabana .. We did the jet ski tour it was well worth !! The boat brings ur lunch on the beach which was cool and that’s Royal Caribbean’s island so all the drinks were free if u had the package there’s all little huts and hair braiding there’s even a bar in the water ... Florida we went went to the beach with the shuttle it brought us right there and right back bet relaxing... Nassau we did the Belmont island and that was gorgeous!!! It rained on an off but it was still insanely nice the only water you can see crystal clear there was two pools optional swim with dolphins ... the only thing is the food and drinks where a little expensive but we got a few drinks and went back to the boat to eat when we were done ...The main dining room was delicious the waiter Ramil and he’s helper Pablo was the best and the room cleaner edy was great to ...The food was great every day and we did the buffet at the windjammer which had everything... I went with a group of people I am 24 and the ages were 24 to 70 andWe all had a great time it’s a family boat , single people will have a good time and a lot for kids everyone there is something for .... the shows and game shows are awesome ... !I already booked my second one !!! I deff reccomend this ship Read Less
Sail Date: May 2018
Chosen for port of Embarkation and cost. Unfortunately, with everyone telling me how great cruises are, etc. It set a level of expectation that I didn't feel was met. The soups were too salty, the Omelette station was too slow, ... Read More
Chosen for port of Embarkation and cost. Unfortunately, with everyone telling me how great cruises are, etc. It set a level of expectation that I didn't feel was met. The soups were too salty, the Omelette station was too slow, worse since there were two people preparing them and then oiling the pan AND spraying it. The Cafe Promenade which catered to the out of hours dining rooms featured pizza, tea sandwiches and salads. But Ni's winning smile was worth the trip. The schedule should have been given for the entire length of the cruise instead of daily. It would help you plan your itinerary better when there was an overlap, which forced you to sometimes make the wrong decision if you didn't think you'd get a second opportunity, It seemed kind of silly that the photography gallery was inaccessible when the cash registers weren't open. It's obviously for upselling purposes but if I could have the opportunity to review my images on MY time I might have purchased more, I hate being rushed. The drink and wi-fi sales the last two days were last minute marketing gimmicks which was a waste of time. It might help those of us who don't drink enough to justify a drink package, especially if your partner doesn't drink. Read Less
Sail Date: May 2018
we chose the cruise because we wanted to try a different ship and also wanted a seven day cruise and not a 5 day cruise as that was the only one available on Anthem of the Seas. We loved the ship the food was great. We were especially ... Read More
we chose the cruise because we wanted to try a different ship and also wanted a seven day cruise and not a 5 day cruise as that was the only one available on Anthem of the Seas. We loved the ship the food was great. We were especially impressed with the buffet. It had a great deal of variety and an abundance of food. The main restaurant was also great the food and service was excellent. There was also a great deal of shade available around the pool which is important for us. The entertainment was very good the comedians were great. We liked the promenade on this ship more than on the Anthem of the seas . There was more variety of food available after hours. Our cabin was very spacious for an inside room plenty of storage space, I guess because it was an older ship.The only thing we were not impressed with was the solarium which has a sky opening so when it is cold and the weather is bad you cannot seek refuge there. We love the Solarium on Anthem of the Seas much better. Overall we loved the Adventure of the seas and are taking it again soon heading to Canada and New England. We traveled alone but if you come with children there are many activities available and the pool area has sections specially for children of all ages. Read Less
5 Helpful Votes
Sail Date: May 2018
An enjoyable experience, pleasant crew, great ports, and wonderful food. Would definitely repeat this cruise. The stateroom was spacious and the functionality of the virtual balconies is innovative. However, with a camera being out of ... Read More
An enjoyable experience, pleasant crew, great ports, and wonderful food. Would definitely repeat this cruise. The stateroom was spacious and the functionality of the virtual balconies is innovative. However, with a camera being out of order, it was odd to have a port side stateroom and see out the port side of the ship while looking starboard. This could potentially cause issues with motion sickness. The food was excellent and well prepared. I wish there was more variety in main dining room menus though. Also there was a notable lack of fruit bisques aside from one night. Spent a night eating in the Windjammer just to get some additional variety. Wonderland service was incredible and a very welcome and inventive addition. Would strongly recommend to anyone wanting a very creative meal in a fun atmosphere. There is a lot of food brought out, so come hungry and being a camera. Skydiving and bumper cars at sea were innovative and enjoyable. Never felt rushed to get through either and both were well run and an awesome addition to all of the other Royal Caribbean exclusive onboard experiences. On top of that, the FlowRider experience and staff were knowledgeable and had a vested interest in ensuring the guests learned and got better at surfing. Wish there were more night sessions. Enjoyably, the fitness center is at the top of the ship with a 270° view. Routinely worked out watching sunrise/sunset. North Star (the cantilevered pod that goes up above the ship and occasionally swings out towards the water) was amazing. 300 feet above the water level, extremely smooth, and exciting. No narration but crew was readily available to answer questions. The shows & game shows onboard were pleasantly varied and high quality. The virtual fireworks at the end of the cruise are slightly anti climactic. The Quest, We Will Rock You, & The Gift were very well done! Of note in the Royal Theatre, the reserved balcony section opens to everyone at 5 minutes prior to show time. Spectra's Cabaret was a unique experience at sea and well utilized the functionality of the two70 theatre. Spectra roams the ship routinely and is a delight to speak with without breaking character. After having Spectra host The Quest, I'm not sure anyone else will compare in the future. The ports were well selected but Bermuda in particular felt short. Of note, the alternating cruise with this one includes 32 hours in Bermuda across 2 days, so you could do the 9 and 5 night cruises back to back (recommend 5 night after 9 night so you bookend with Bermuda and use the first visit to scope out what you want to do). For a very tech-heavy ship, there are many features that were partially disabled like multiple disabled interactive information displays, waivers that wouldn't sign properly on the stateroom TV requiring them to be completed multiple times virtually. Also, Wi-Fi handover throughout the ship was hit or miss. Some areas reliably would only stay connected some of the time. (Wi-Fi shows connected but isn't actually connecting you to the internet) When Wi-Fi worked (most of the time), the speed is impressive and much enjoyed. Recommend pre purchasing. Doing an All Access Tour was excellent and is led by Shore Excursions. They're very knowledgeable and the tour is fun and interactive as you visit multiple service areas and the bridge. Of note, long pants and close-toed shoes are required. The ship was at 95% capacity and never felt overly full. The FlowRider line occasionally got a little line, but no more so than on most of the other Royal Caribbean ships. Read Less
Sail Date: April 2018
We sailed on Celebrity Summit 39 Jan - 7 May 2018 to Bermuda. We booked Concierge class cabin as we wanted a mid ship cabin and all other balcony cabins were booked. The extras given for Concierge class are definitely not worth paying ... Read More
We sailed on Celebrity Summit 39 Jan - 7 May 2018 to Bermuda. We booked Concierge class cabin as we wanted a mid ship cabin and all other balcony cabins were booked. The extras given for Concierge class are definitely not worth paying the additional money for. The only good thing about Concierge Class is that you have a dedicated personal concierge member of staff who deals with your complaints immediately. Our concierge employee was MOLBY D SOUZA - he was brilliant in dealing with all our issues very quickly and effectively. Problem with Concierge Class - Lunch for embarkation day - We were not told we had to be on ship by 1.30 and so missed this. We were looking forward to it and had missed breakfast to enjoy it. Canapes - tiny pieces from buffet - ridiculous to call the canapes - we could just fetched a few bits from the buffet Even though we informed Celebrity I was vegan and made sure it was noted - I was sent meat canapes Air conditioning in cabin was only blowing cold - not good on first day as it was cold in New York. Dressing gowns far too big - (Probably fit xxxxL) and long and heavy Extra hairdryer - not much use to a couple when husband has very short hair - not needed BInoculors - broken and not needed Pillow menu - ridiculous and not needed Water coming out brown one day s0 could not have shower and leave cabin for over 2 hours Intermittant ewerage smell on Deck * near 8071 - 8069 Final day tour cancelled due to lack of participation - new tour offered at an extra 50 dollars each All the above issues were dealt with by Molby (Our dedicated Concierge employee) Thank goodness for him - it saved us running around trying to get things sorted. The Summit was ok - However not enough vegetarian or vegan selection in buffet restaurant - not even soya milk presented or stevia sweetener. Read Less
2 Helpful Votes
Sail Date: April 2018
We've taken Disney World vacations for each of the last few years but decided on a cruise this year based on a deal we found. The kids, ages 6 & 8, actually said that they prefer Anthem of the Seas over going to Disney...a huge ... Read More
We've taken Disney World vacations for each of the last few years but decided on a cruise this year based on a deal we found. The kids, ages 6 & 8, actually said that they prefer Anthem of the Seas over going to Disney...a huge compliment considering that they loved Disney. Pros - - The staff - so friendly & attentive. They made our whole experience. Especially our dining room server - Kanyisa. She was wonderful and will be missed lots. - The activities - I don't like to sit by the pool and read. I want to be doing something all the time and I still didn't get around to half of the things there are to do. Northstar, Flowrider surfing and boogie boarding, iFly, bumper cars, roller skating, basketball, dodgeball, huge jogging track, ping pong, trapeze, family dancing, outdoor movies, indoor 3D movies, huge gym, great arcade. The list goes on and on. Never a lack of really fun things to do. Coco Kay - Just google it. Absolute paradise. We could have stayed here for a week and it wouldn't have been long enough. On that note, I do wish the port stop was more than just a day. - The food - Huge variety of really delicious food. Cons - Port Canaveral - The ship docks pretty far away from anything. I wished we had 2 days at Coco Kay instead of going to this port. Adventure Zone - When I went to pick up my 8 year old they had him watching a puppet show on TV. It was geared toward ages 2 to 4. He refused to go back. Overall the Pros vastly out-weighted the cons. We will definitely be back !!! Read Less
3 Helpful Votes
Sail Date: December 2017
So... I actually originally wanted to rate my experience and recommendation as a score of 5/5 stars. However, I asked my husband what we would/should rate our experience as and how likely we are to recommend Anthem of the Seas and Royal ... Read More
So... I actually originally wanted to rate my experience and recommendation as a score of 5/5 stars. However, I asked my husband what we would/should rate our experience as and how likely we are to recommend Anthem of the Seas and Royal Caribbean to our friends and family. I was comparing this vacation from Royal Caribbean to the last vacation I took with Royal Caribbean (incidentally my first Royal Caribbean vacation). The first vacation really was a disaster and would make almost any vacation thereafter better by default. The first cruise on anthem set the bar super low, it would have been hard for them to do any worse than that first cruise. So I wanted to award this most recent vacation a 5. When we thought about it, it really was not a 5. I chose Royal Caribbean aboard Anthem of the seas because I am fascinated with this ship. It is technologically advanced. It is a very "smart ship." I cruised on Anthem February 2017. It was not what I would expect from Royal Caribbean, so I decided to cruise with RCCL on Anthem again, hoping to prove my belief that my first vacation was a one off and not every vacation is absolutley doomed. I LOVE Jamie Oliver's and Wonderland. Wonderland is almost worth this cruise alone. Also, Sepctra's Cabaret is a MUST SEE. The ship has lots of cool features all age groups will enjoy. It has lots of robotics. It has MakrShakr at the bionic bar (robot bar) and robotic arms that move flat screen TV's over the dance floor of 270. The ship also has electronic kiosks and tablets on the main decks to help passengers find their way. It is a large ship and it's fast and it's built to withstand rough weather. The ship also has many simple and smart features that new ships will have as well as ships that are refurbished in the future. I'm sure we will see the tablet kiosks, "virtual balconies" and hand wash stations on more ships. I have stayed in a balcony stateroom and also a "large ocean view" stateroom. I am not sure a balcony stateroom is really worth the money. I personally don't use balconies too much. I am probably enjoying facilities on the ship or out on the town if we're in port. I also find something to be desired when it comes to the view of balcony staterooms. I find their layout and square footage a bit cramped, but that is essentially normal on any cruise ship. The ceiling of the forward large oceanview stateroom slopes for the last 4 feet of the room and has an armchair for looking out the panoramic window. The footprint under the slope adds roughly an extra 16sqf (or about 5sqm) of floor space. It makes a handy and enjoyable nook. I imagine people that know they will want to camp out in their stateroom or people with children will really enjoy that extra space. I put the armchair next to the couch and made myself a nice cozy private spot to have some quiet time and a sense of privacy and personal space. This small area does somehow look and feel separate in some way from the rest of the cabin and floor space. You will hear and feel huge bangs, crashes and reverberations and in rough weather, ocean spray will reach up to the 9 or 10 deck or higher. You may see the ship bowunder big waves. It is startling, the front of the ship is more hollow so you will feel and hear when the ship hits a big wave head on. You will feel some "ocean turbulence" but there is less correction in the bow of the ship. In rough weather, the back of the ship tries to correct and compensate for the front of the ship, so it will apply unnatural forces to the ship and to you and you will feel that "mechanical intervention" on physics. In the back, you do feel a sort of yanking type sensation instead of the smoother (but bigger) motion at the front of the ship. In the front, pitch may also feel significant. I did not mind the crashing noise from waves or the pitch and rolling in the cabin. It was not bad. We hit a storm big enough to require the pools to be drained. We had 16+ foot waves (5 meters) not including the trough. Including the trough, the waves were probably about 24 feet ( 7 meters). Most large oceanview staterooms will have the bed near the door and not near the window. I would love to have the layout with the bed near the window. Anthem has lots of storage space. It has over bed cupboards, a dresser with 4 drawers, a closet with shelves and drawers and hooks and shelving in the bathroom. The layout and thoughtfulness for design and economy The ship was designed to be versatile. In the staterooms, the desk/vanity pulls away from the wall and can be used for dining or other uses. It is supposed to be put in front of the couch, or really any where you desire in the stateroom. Our itinerary visited: San Juan Puerto Rico St Thomas Fort De France Maartinique Bridgetown Barbados St Johns Antigua Basseter St Kitts I scheduled 3 excursions I did not really enjoy any of the Royal Caribbean excursions. On the islands where I walked off the boat and took local tours from small businesses, I had a MUCH better time and a better tour. Martinique was super amazing fun. I splashed in River St Pierre during the rain and saw so much on a minibus tour from locals and they served us beer, soda, rum punch and water. They had a parade to greet us on Martinique and a drumline to wish us Bon voyage when we departed the port. We had a good time on Barbados as well. We took a tour in a van/minibus from locals. There were problems with our excursions and other people's excursions, across the whole ship. Almost everybody I talked to about their excursions experienced a problem with at least 1 excursion. I had a problem with 2 of the 3... maybe even 3 out of 3 but I can't fault Royal Caribbean for the catamaran hitting a large wave and me getting absolutely soaked, like a freak sized wave, which soaked my phone. I bought the vacation insurance that Royal Caribbean offers and have been waiting to hear back from Aon about my claim for my damaged phone. In Puerto Rico, our guide never showed up and there was a lot of disorganization and we stood in the rain for an hour before my husband an I decided to leave and get back on the ship. It took them an hour to offer for us to join a similar tour. We had booked the "walk San Juan and Lunch" tour but because the guide never showed up, it took Royal Caribbean and the excursion company an hour to decide to put us in the "walk San Juan and cooking with beer tour" but after standing for an hour in the rain, taking a walking tour, cooking with beer, and then having a meal paired with beer, then walking back in the rain sounded miserable. They have 50% of their electricity restored and most of the island does not have potable water. The island needs our business and needs to have a strong return to their tourism industry. It really is unlucky for them that they delivered such a bad experience for their excursions. I also took a "hiking" tour that was actually a dangerous mountain climbing tour, with no safety equipment. The excursion was advertised as a "light lunch" which consisted of a cold cut turkey sandwich with lettuce and tomato on white bread. I am in good shape. I exercise for an hour or more 3-5 days a week. I lift weights... I am athletic. I hike. I usually go trail hiking in the Appalachian mountains. The volcano trail itself, on the volcano is about 2 miles and then the trail to the trail to the volcano is about a mile. In total the hike is about 8 miles, according to the pedometer on my phone. Royal Caribbean schedules the excursion for 6 hours, which stresses the tour guides, because they have to be on time. The tour guides will rush you on a treacherous and muddy trail that is often 6 inches wide at places, with huge boulders as well. it is not mountain hiking, it is mountain climbing. The degree grade is about 30% if I had to guess. sometimes, it probably pushes 70% especially the last half mile toward the summit. Making that ascent and descent at that speed on that trail is not safe for amateurs and should only be done by serious mountaineers and not by children. Children can become exhausted and can suddenly experience cardiac or respiratory complications and radical decompensation (shock). This is not a safe excursion during rainy season. Subtract 2 hours for travel, one hour each way. You must complete this 8 mile round trip in 4 hours with minimal breaks. The beginning of the trail is humid and is very taxing to start a mountain climb with few breaks, that last about 30 seconds. The humidity in the beginning makes the rest of the ascent that much more challenging. The trail is not as well groomed as I would expect. It was more overgrown than I would have thought. With such a popular trail, I would hope that they errect some more stable and permanent assistive structures (IE a railing) on the trail, instead of slack and knotted rope. The tour company handed us cold cut turkey sandwiches on white bread for lunch with a 2 oz Dixie cup of lemonade. Not worth $119. G-d bless my guide. I would not have made it to the top without her. St Thomas was so heart-wrenching to experience. I wept during the whole tour of St Thomas. They have less than 10% of their power restored. Their roads are washed away. After the first block away from the dock, there is no power. The big stores, such as Walgreens and Home Depot are closed. Kmart barely has anything. That island is in a state of decimation. It was so sad to see an American people so neglected and suffering. I wish Royal Caribbean had offered more to this island for relief. Royal Caribbean makes millions of dollars from every cruise. Why can't they give a couple hundred thousand more to the islands of Puerto Rico and St Thomas? Then again, money doesn't necessarily solve these problems, they need manpower and goods, but money can buy that. Also, the shore excursion manager was unpleasant and dismissive. When I made some remarks to her about some of my excursion experiences, she had an answer for everything, including, "I have done that hike before." She did not do the hike during the rainy season or on the day that I did. Not to mention, I'm sure tour operators have generally better behavior and are more likely to deliver a better excursion experience when they know a Royal Caribbean staff member is on their tour. The blonde Canadian Shore Excursion staff associate was very professional and pleasant. She should be the shore excursion manager. She was a gem and kind and personable. Specialty dining was on point and main dining room dining was more or less hit or miss I have heard from many people that tried Wonderland when it was brand new and said they didn't like it. I think it may have been too "sciency" but RCCL listened to passengers and made the food more tasty and less far out. Even though there are some neat gimmicks, I really have never had food that tastes the way it does from Wonderland. The staff in charge of hospitality for dining left much to be desired. The "my time dining" was VERY poorly executed. Guests would have to wait in line for almost a half hour to be told they would have to wait 45 minutes to be sat for dining and could not make reservations and should have made reservations in the Royal IQ app prior to boarding. The staff member had advised us we should have made reservations a few days prior to boarding using the Royal IQ app. The Royal IQ app only works when connected to the ships "Royal WiFi" and the mobile device is registered in the app. The dining rooms were a little chaotic. On a side note, I can't blame Royal Caribbean for a guest's behavior, but during the second formal night, there was a group of Russians at the table next to ours. They were older and very loud and very rude to the guests around them. Many people were trying to ignore them and just enjoy dinner. Our waitress was Chinese, one of the men at the table grabbed the Chinese waitress by the hand in a warm and friendly way and said, "you are my friend, the Chinese are good friends. Together, Russia and China are strong and we will [take over] America." I had heard some of this and at this point, my husband dropped his silverware on the table because he was sick of hearing these rude dining room guests. I had fallen down the volcano and sprained my knee and was in pain and I could not imagine moving to another table, so I tried listening to music with earphones to try to have some peace and enjoyability during this fancy dinner with my husband. After that last experience in the dining room, we didn't dare eat in the dining room for dinner again and paid extra to eat at Chops the next night. Also, I wish the photographers could be slightly more accommodating to person's who purchase the $250 "unlimited" photo package. Some of the times they wouldn't take photos seemed arbitrary and effectually made the photo package limited. I needed a picture from the port of Antigua and could not be accommodated and I wanted a picture at each dining room but was told the photographers only take pictures in the dining room on formal nights, which I know is not the case. My picture had been taken plenty of other nights in the other dining rooms. I wanted to be able to remember each night. Also, if people have bought a photo package, I believe they should be allowed to wait in an express line and get preferential photo opportunities over people that will not and have not spent money on the photo package. One night, we were delayed for approximately 30 minutes by a family that insisted that each person in the family take individual and group pictures with the matriarch figure. My husband and I are quick with taking pictures and it was annoying to have a family take probably 50+ pictures in different poses with each couple and child taking their own photos in every pose and configuration of family possible. Also, the medical clinic on board was deplorable. I am concerned regarding the general medical preparedness of Royal Caribbean. A guest suffered a sudden cardiac event on an excursion and died. If Royal Caribbean shelled out a few thousand dollars to their excursion operators, they could increase the odds of survival if a guest on an excursion does experience cardiac arrest for almost any reason. The excursions should be required to have on hand basic first aid and life-saving equipment in the event of an emergency. Chances are, one of the guests on the excursion has medical or other basic life-saving skills such as CPR. It seems that Royal Caribbean is putting a risk on their guests' lives all for the sake of a dollar. The profits in one excursion group from one cruise easily pay for an AED. It seems like a no-brainer that all excursions should have a backboard available, C-spine collar, tourniquets, glucose and an AED. For about $5,000 a basic life-saving and first aid kit could be kept and could drastically increase odds of survival from any accident or cardiac arrest. One doctor and 1 or 2 triage nurses is not enough for a ship of 4900 souls, maximum occupancy, and 1,500+ crew. It really is a mass casualty disaster waiting to happen. Ships are floating towns. One night, the clinic locked its door early because it had a 2-hour line of patients waiting to be seen. They shut the clinic when the rough weather was expected so injured or very seasick patients could not be seen or treated. The ship does have an ample supply of meclizine (non-drowsy Dramamine), but meclizine may not relieve some cases of seasickness. when I went to the clinic after falling down the volcano and having been stung by a volcano bee, it took them an hour to triage me and my vital signs did indicate a medical emergency, but they had me wait for another hour after taking my vital signs. I know if those vitals were seen in an American ER, I would probably have been treated simultaneously by 2 or more doctors and probably 2 or 3 nurses (speaking from personal experience). My blood pressure was about 90/60 and my pulse was 110. They knew I had possibly had a bug bite/sting and did not address my injury with any urgency. In fact, I iced the sting and it went away in the 2 hours I was waiting for treatment. To keep the clinic open 24 hours, as it should be on a ship of this size, they should ideally have 3 or 4 doctors on board and in the clinic so the doctors can have rest and rotate and have to time off. Perhaps, Royal Caribbean should also consider "telemedicine" for triage using roving medical machines that are able to visit a guest's stateroom and administer basic care under the guidance of a doctor, such as ice packs and meclizine. I would estimate they need a minimum of 8 triage and medical treatment nurses and not simply dialysis nurses. I know, I know, robots are expensive, but telemedicine could really alleviate the strain on the clinic of the ship and increase the safety of the passengers. Telemedicine aboard the ship could help triage patients and schedule them for time frames in the clinic to reduce waiting time in the waiting room and also reduce the likelihood of the spread of disease from sick passengers in the clinic waiting room. The housekeeping staff did great, Fritz was so friendly and attentive and really made sure to make everything about our stateroom great. The stateroom attendants made sure to greet us in the halls and were friendly. The housekeeping staff had a complete 180 turn from how discourteous and mismanaged they were on our first cruise. The dining room waiters and waitresses (not the 'hosts' and 'hospitality' staff at the dining check-in desks) also stood out for their job well done. Irina in at American Icon was exceptional. The head waiters for the dining rooms also were commendable. The staff at the specialty dining were perfect and what all the wait staff should aspire to be. We had Amir at Wonderland and Michaela at Jamie's. They both need to be restaurant managers. They are 100% what Royal Caribbean needs to use as a paragon of good service. We completely loved Dennis and Enzo on the morning show. I really loved how much they joked and how informative and warm they were. I really missed Kathie Lee and Hoda and the rest of the today show crew from NBC, but Dennis and Enzo really are the best morning show on any cruise ship. They are just so funny and they really add to the whole cruise experience. I love that on the Today Show on NBC eating, jokes and booze are the norm. It's a good formula and Dennis and Enzo seem to have found it and I loved it. Seeing them have such a good time made me have an even better cruise! All the entertainment was amazing. I love Sepctra's Cabaret, there is nothing like it and The Gift is special. Both shows use aerial acrobatics weather and seas permitting. I did not get to see "We will Rock You" or Mo5aic, I would have loved to see those. Also, because of my knee injury, I did not get to try the FlowRider or rock climbing wall or roller skating. I will have to cruise again to do those activities. I did do iFly, the simulated skydiving, and also Puzzle Break, escape from the future. Escape from the future was ok. I think it depends on the people you do the escape room with. There was an older lady holding the clipboard that did not understand the hints to the crossword puzzle and she absolutely would not let go of it until my husband basically took it, thank goodness. The activities staff in charge of the challenge made it last longer because she would not give us the necessary hint. My husband and our friends were ready for the last clue in about 15 minutes, but she waited so the other passengers could have more time and fun completing their tasks. This cruise was pretty good, much better than the last, but not entirely perfect. I don't think there is such a thing as a "perfect cruise." Most vacations are like life and they just don't go according to plan. Read Less
Sail Date: November 2017
I only like to cruise from late fall to late spring as to avoid hurricanes and rough waters, and because I live just 20 minutes from Cape Liberty and can avoid flying to FL at additional cost it's a no brainer. Nothing like the ... Read More
I only like to cruise from late fall to late spring as to avoid hurricanes and rough waters, and because I live just 20 minutes from Cape Liberty and can avoid flying to FL at additional cost it's a no brainer. Nothing like the convenience of just walking onto your ship with your luggage and not worrying about connections or flight delays. This was our first time on Anthem of the Seas and the ship is enormous. I generally always request a room far from the elevator banks as to avoid late night noise, but it's not necessary on this ship. Our room was so far from everything, we felt as if we were walking miles a day, and the elevator banks are pretty separate from the room corridors so if there will be a next cruise on the Anthem, I will not request my room be so far from the center of the ship. Things I loved about the ship are that is has so much to do and so many different venues to do them at. The open air deck pools and hot tubs could only really be used for 4 days due to cold weather on the way down and the way back. But the covered pool and whirlpools are great for still being in the sun but out of the wind, and the Solarium pools complex for ages 16 and over is really warm and the smoky glass has protection from the sun without slathering on the sunscreen. No screaming children or splashing in the Solarium. Between basketball, dodge ball, rollerskating, bumper cars, and the gym, fitness and fun can be had all day long. Not by me, but by anyone who's into that :) The NorthStar that has you hanging high above the ship is really neat, but if you're afraid of heights, don't do it. This ship has a lot of families with young children, so there are lots of strollers and crying kids at times. But there is so much for little ones on this ship, a baby pool, splash pool, you can see why it would be a draw for families with very young children. Shows are very professional and the technology in the Two70 lounge is awesome. Saw a virtual reality fireworks show and the Spectra's Cabaret show there and both were spectacular. Two Broadway type shows in the Royal Theater were also very good. Food is plentiful and dinners are very high quality. Breakfast and lunch buffets have lots of choices and are very good. I can't see spending my money on specialty restaurants when I've paid a good bit for a staggering selection of very good free food, but if you want a specialty restaurant, they've got quite a few. There are so many ADA accessible public bathrooms and ADA accessible staterooms on this ship, that it is really an inclusive place for those with disabilities. I saw many Jazzy's and other motorized mobility devices, and staff is always helpful in getting the disabled through lines quickly. Personally, I like a smaller ship better. There were over 4,900 passengers on this cruise, plus all the crew and staff, and it feels like a big city floating on the water. A little impersonal. Elevator banks are sometimes very crowded and waits for the elevator can be long. But the friendliness of the staff and the relative comfort of the cabins I find the same on all Royal cruises. The disembarkation process was very well organized and much better than I expected with how many people were on the ship. Do yourself a favor and after you get your luggage in the terminal, get a porter who will take you right to the head of the customs line for a small tip. It's definitely worth it. Read Less
Sail Date: November 2017
Nice prise and exiting destinations. Good entertainment, music, restaurants, gym facilities. This was our 1. cruise, and we had transport fram Hilton Hotel New Jersey to the terminal, also bact to the ship after ending the cruise. On ... Read More
Nice prise and exiting destinations. Good entertainment, music, restaurants, gym facilities. This was our 1. cruise, and we had transport fram Hilton Hotel New Jersey to the terminal, also bact to the ship after ending the cruise. On the return we had to wait inside the bus about one hour, and we did not know why! Our cabin with balcony had all that we wanted, and the man ho cleaned the cabin was very nice, and helped us a lot. So satisfied. We used the gym facilities, dansing clases and the pool. The food and restaurantservis we also give top score. On board we did go to three musicals, The Gift and We Will Rock you topped my list. We could not ashore on the island Coco Cay because of strong wind an big waves. Instead we got almost two days in Nassau. In Nassau we shopped, and was on the lovely beach both days. In Hard Rock Cafe Nassau we bought lovely souvenirs. We loved this cruise. Read Less
Sail Date: November 2017
Anthem of the seas provide the best atmosphere .It is such an enormous ship in size.I believe it has 16 deck full of different rooms ,shops,restaurants and activities. It offers spacious luxury rooms,best service and top of the line food ... Read More
Anthem of the seas provide the best atmosphere .It is such an enormous ship in size.I believe it has 16 deck full of different rooms ,shops,restaurants and activities. It offers spacious luxury rooms,best service and top of the line food quality.There were 11 of us at different age group travelling and everybody was very satisfied. They offer a lot of activities in the ship for different age group. Nightly entertainment were very interesting . A lot of bars with different decorations and wonderful live musics were offered.The service was great at every level. staff were very polite and helpful. Nothing unexpected happened during our cruising.Getting on board and off board were handled very smoothly . The level of cleanliness and caring was at most The ship is only a couple of years old.if you are planning to take a cruise soon this is the one ship i highly recommend.. You will not be sorry, Read Less
2 Helpful Votes
Sail Date: October 2017
I joined friends who happened to choose this sailing. I was happy to spend time with them, see Bermuda for the first time, and check out a different ship. I was very, very impressed with the Spectra's Cabaret show. Fantastic ... Read More
I joined friends who happened to choose this sailing. I was happy to spend time with them, see Bermuda for the first time, and check out a different ship. I was very, very impressed with the Spectra's Cabaret show. Fantastic dancing and great music. I highly recommend sitting right down in front. You'll have to crane around a bit to see all the action, but it was a ton of fun to be right in the action. The Rock of Ages show was very good. It was a bit hit and miss through much of it, but finished really well. It helps a great deal if you love Queen's music as I do. I found The Gift confusing and the music only sometimes interesting, but I was also falling asleep and left after 15 minutes. The skydiving was great. A really interesting experience. The training was good and it was a very well organized event that felt very safe. Everyone was very supportive -- both staff and other cruisers. The North Star provided a mildly interesting new vantage point, but wasn't overly interesting. I enjoyed the food and was generally pleased with the variety and quality in both the main dining room and the Windjammer, with one, minor exception: My wife and I have come to enjoy the cold fruit soups -- a different one at every dinner on past cruises. This cruise had only one on board that was offered only at lunch in the main dining room. The Windjammer got unpleasantly crowded at peak times, particularly around 9:30ish and Noon. The organization of the Mytime dining was sometimes painfully poor. We waited nearly 45 minutes to be seated one night, despite having reservations. The worst problem was the really very surprising to me habit of playing very loud music for a song or two in the main dining room while announcements were made. I was very, very surprised by how loud it was. And I'm not that much of a stick in the mud. We ate in only one high-end restaurant: Izumi. The food was great, but not better than one could get in many sushi restaurants. I was pleased that the Pub had a cider option and at least a couple of interesting beers. The $14 Rye flight may be the best alcohol deal on the ship -- or maybe we just got lucky with some very heavy pours. The casino was using 6:5 payouts for blackjacks at the tables with low ($10) minimums, which I find pretty annoying. The $25 and $50 tables used the standard 3:2 payout. The shuffling is done by hand rather than using the automatic shufflers commonly found in Las Vegas, which is nice if you want to try your hand at card counting. In Bermuda I went on a non-RCI tour run by Heidi Cowen, which I greatly enjoyed. http://www.bermudafootsteps.com/ She is an animal lover and a local with a lot of love for her Island, but also willing to share the unvarnished truths -- positive and negative. Embarking was easy, my Emerald status got us into a line at 11:30 with no waiting. Disembarking was surprisingly slow. We were using self-carry, but still got stuck in very long lines to walk off the ship. In the past I've been able to just walk off whenever I like. I think if I'd timed the departure earlier, that wouldn't have been the case. The fitness center was very well stocked. The faux window in our interior cabin was fantastic. I was surprised how well it worked -- allowing in the morning light beautifully. Read Less
Sail Date: September 2017
We did the New England and Canada cruise on the Royal Caribbean Anthem of the seas, Beautiful ship and balcony stateroom. Lots of things to do with a wonderful sky diving simulator on board. loved all the ports. don't waste the $22.00 ... Read More
We did the New England and Canada cruise on the Royal Caribbean Anthem of the seas, Beautiful ship and balcony stateroom. Lots of things to do with a wonderful sky diving simulator on board. loved all the ports. don't waste the $22.00 a day for soda, water, juice, coffee, tea they market as if you need these but there are not enough people working the coffee bar and the juicer was not open in a few spots.you spend a lot of time walking to and from these spots. after totaling the 31 times we visited these we ended up spending $12.90 per drink. that is too expensive for water coffee and soda. learned a lesson, greed has set in this did not use to be an extra fee when we used to travel. Has been a few years so i will check to see if this pricing for liquids could be normal for Royal Read Less
Sail Date: September 2017
My wife and I chose this cruise because we had such a great experience on our last two cruises with Royal Caribbean we had to come back. We have gone three times in the past fifteen months. We find the fares are more than reasonable. ... Read More
My wife and I chose this cruise because we had such a great experience on our last two cruises with Royal Caribbean we had to come back. We have gone three times in the past fifteen months. We find the fares are more than reasonable. Boarding the ship is easy and secure as same as disembarkment. The cabins are spacious very kept up and housekeeping is friendly and very accommodating. The room service is fast and friendly. The ship's crew we have encountered are very friendly and knowledgeable. You cannot ask for a better dining experience, they have it down to a science. We will be back again and again. I have sailed with several cruise lines and I like them all but Royal Caribbean to me is head and shoulders above the rest so far. I have sailed with a group of family members and with my wife. We all feel the same Royal does a great job. Read Less
3 Helpful Votes
Sail Date: September 2017
This is my second Royal Caribbean cruise. Ever since i was on Royal Caribbean I couldn't wait to get back on, and they did not disappoint! It was an unbelievable experience just like the first time. Anthem of the seas was beautiful, ... Read More
This is my second Royal Caribbean cruise. Ever since i was on Royal Caribbean I couldn't wait to get back on, and they did not disappoint! It was an unbelievable experience just like the first time. Anthem of the seas was beautiful, nothing i did not like. I wish Seaplex would have longer times of usage of bumper car and skating. The times were too short. Other than that everything was great. Our favorite is Windjamme buffet, there was never nothing we did not like. Sorrentos was a stop we always made, and dinning was perfect as well, and waiters were great! Our cabin maintenance was so nice, he would say hi to us every time and would be on top of our every need! I cant wait to go back! On the Oasis there was not a show we did not like. On Anthem, we only like Cabaret. The other shows were terrible! I was really looking foward to that. The ports we visited were Boston: we did Boston Scenic, with kids this is great its a bus tour so you can actually see around the city, Then we end up in Boston Market and we walked around and had lunch. That was really nice we were able to actually enjoy Boston with kids and strollers.. They even had different times to return to the ship. Portland: We went to the shipping mall, and then ended up back to the waterfront were we went to Portlands Lobstrer Company! That was amazing, beautiful place, with music, the food was WOW, AMAZING! New Harbor: Once you get off, which is on a tender boat, which sucked because it took hours to get off, we actually missed our tour, but since we booked with Royal they have different times and we got the next tour. But the town is soo nice we were able to walk around, it was so beautiful we loved it! Then we took the tour to Acadia, literally nothing to see i mean its just a park...But at least we can say we saw Acadia Park..Maybe a hike would have been better.. my kids fell asleep it was like 2 hours, St.John,Ca: This town was nothing much, it was preety, but i would not go back. We walked around, went to the market, then to a park, and had a local beer. Nothing much. Halifax: BEAUTIFUL. The waterfront has an endless walkway, we walked all the way to the Museum and saw the Titanic history section, very interesting. The day was beautiful the ocean was beuatiful, we ate a pizza and some icecream near the waterfront. It was suuuuppppeeerr goood! It was a nice day! Read Less
6 Helpful Votes
Sail Date: September 2017
We never went on a 5 days bermuda cruise from bayonne port and were nervous a little how would we park the car, how far the parking is, how much time is needed, etc.we drove from pittsburgh, pa and it couldn't be easier. So well ... Read More
We never went on a 5 days bermuda cruise from bayonne port and were nervous a little how would we park the car, how far the parking is, how much time is needed, etc.we drove from pittsburgh, pa and it couldn't be easier. So well organized! We had our carry-ons and it took us 20 min the most to get to our room, which was ready by 1 p.m!!!! Our room was on deck 6, with balcony and obstructed view . It didn't bother us at all. The room was very spacious, with an extra closet!! It is so convenient. 1 is for me and 1 is for my husband. A lot of drawers also. Very comfortable.worked for us. People always can find something. But we try to see good things. Yes, it's a very small space between the bed and the balcony door, but we've got an extra closet! There are a lot of food on the ship for any taste! Everybody, absolutely everybody can find food, which will satisfy their tastes. They are trying very, very hard to accommodate you. Yes, sometimes we didn't like what we ordered, to be precise,what we expected, but either we ordered another dish, or later went to the buffet and always found something to satisfy cravings. People who are so picky about their food shouldn't go on cruise at all, be flexible, enjoy. The wonderland restaurant deserves standing ovation. What a concept! What an experience! Traveled a lot, saw a lot, ate in many places, nothing similar. Try it. Shows on the ship are amazing. Book in advance all 3 of them: the gift, spectre's we will rock you. We didn't take excursions, just hired a private driver with a taxi and saw what we wanted. This amazing ship is for everybody, for any taste, for any age, for any level of physical shape. Of course, there is always a space for improvement. But it's a good thing. We always can ask nicely, the waiter or customer service person is only a human. But we had a great experience overall!!!!! Read Less
1 Helpful Vote
Sail Date: July 2017
The food was great...the shows were great...the crew was great....the other guests on the cruise were nice. We will cruise again soon based on this experience. We enjoyed the shows. We Will Rock You was great. Scheduling for the show ... Read More
The food was great...the shows were great...the crew was great....the other guests on the cruise were nice. We will cruise again soon based on this experience. We enjoyed the shows. We Will Rock You was great. Scheduling for the show and seating for the show went very smoothly. We enjoyed the performance so much, we went back another night to see it again. I appreciate being asked to wash my hands immediately before walking into the Windjammer Marketplace. Hand washing provided an extra level of cleanliness that other cruise lines do not have.Kudos for encouraging this to your passengers. Although we did not need wheelchair accommodations or gluten free food options, we were glad to see these options available for others who need them. We liked the flexibility of taking our meals on our schedule and not at a fixed time. It made our dining experience much more enjoyable. Glad to see a talent show offered . Read Less
4 Helpful Votes
Sail Date: July 2017
We truly enjoyed our experience on RC Anthem of the Seas! This was my kid’s first cruise and they are still chatting about it. Absolutely loved “We Will Rock You” – and had a blast participating in Love and Marriage -- this we ... Read More
We truly enjoyed our experience on RC Anthem of the Seas! This was my kid’s first cruise and they are still chatting about it. Absolutely loved “We Will Rock You” – and had a blast participating in Love and Marriage -- this we will remember forever!. Smiled every time we heard from our Cruise Director “Marc”. Very funny individual. Shopping on board and at ports of call was fun too. We went snorkeling in Bermuda and still had enough time to visit the Pink Beach for 1 1/2 hours! Service and food at all restaurants-superb. We thoroughly enjoyed dining at the American Icon Grill, and PLEASE budget for Wonderland! OMG - What a fun experience! Recommendations – Get in line early for Flow Rider, Roller Skating; Bumper Cars, etc. Though fun to have, need more available times. Voom internet - way too expensive. RipCord - Fantastic! Regarding parking at Cape Liberty: PLAN TO LEAVE EARLIER! We sat in line for 1 hour just to park in the parking deck. Disembarkation at Cape Liberty - Smooth -- if you can take your own luggage off the ship do so! 4,800 folks is a lot of luggage!! All of our shore excursions and restaurants were made on line and we even canceled one specialty restaurant with no consequences. No issues with 4,800 people on board.... the crew ran this ship with expertise! Could use a few more excursion options and a bit more time at each port. Read Less
3 Helpful Votes
Sail Date: June 2017
We thoroughly enjoyed our experience. We were in a Superior Ocean view with a balcony that allowed us to view the water the entire trip. It was very relaxing sitting in the reclining chairs on the deck, while listening to the waves. The ... Read More
We thoroughly enjoyed our experience. We were in a Superior Ocean view with a balcony that allowed us to view the water the entire trip. It was very relaxing sitting in the reclining chairs on the deck, while listening to the waves. The food was full of quality and the chefs knew how to cook steaks well. Our dining experience was exceptional because we had two great servers, Ida and Crissom, who treated our family like their own. Our teenager daughter met a great friend on board and our 5 year son enjoyed the family activities with us. There was a mixture between adult and family friendly entertainment that was very much appreciated. Our stateroom was always cleaned and refreshed, throughout, each day. We didn't choose the shore excursions because we enjoyed venturing out on our own and exploring the sites. We recommend this cruise. Thank You Royal Caribbean Anthem of the Seas. Read Less
3 Helpful Votes
Sail Date: June 2017
Rc is a excellent cruise ship. the staff, the service, food, amenities, entertainment, cabin and activities was absolutely excellent. queen of the seas. . . . this was my first cruise and nothing was left out. From spa time, to late ... Read More
Rc is a excellent cruise ship. the staff, the service, food, amenities, entertainment, cabin and activities was absolutely excellent. queen of the seas. . . . this was my first cruise and nothing was left out. From spa time, to late night movie on the top deck, to dancing till morning, experiencing fine dinning and meeting great staff that felt like friends. It was an excellent experience. I cannot wait to do this again. My stateroom was more spacious then i expected. the bed was so comfortable. The service staff was friendly and met all my needs. I spent a great deal around the pool and the alcoholic drinks were perfect for the day. My daughter loved the windjammer's food was amazing and the my time dinning we absolutely excellent. every night was a new experience. I also loved the art work that adorned the ship. rc you will definitely see me next year! next time, i'm bringing my entire family. i cannot wait!!!!! Read Less
2 Helpful Votes
Sail Date: June 2017
First, the good. The crew, ship, food and specialty restaurants, were amazing. Easiest on and off at each destination we have ever experienced. The ship did a great job with providing information through interactive TV. Our portrait ... Read More
First, the good. The crew, ship, food and specialty restaurants, were amazing. Easiest on and off at each destination we have ever experienced. The ship did a great job with providing information through interactive TV. Our portrait experience was amazing and the pictures were great. Also, Bermuda is a wonderful place to visit. The one show we were able to get into was very good. Now the bad. There are so many passengers on board - 4900+ at capacity - that it is physically impossible for everyone, or even a majority, to have an opportunity to participate in the unique activities that enticed you to choose that ship. We were able to only see 1 show. The common areas, sports areas and pools were so crowded and the elevators were almost always packed. And we felt we were nickeled and dimed too much - even room service now has a delivery charge. Read Less
Sail Date: May 2017
It was supposed to b the best not so much disappointed! I felt that at every turn royale was trying to pick my pocket for every little thing. They even charged for popcorn at one of the bars! the buffet had too limited hours. I like to ... Read More
It was supposed to b the best not so much disappointed! I felt that at every turn royale was trying to pick my pocket for every little thing. They even charged for popcorn at one of the bars! the buffet had too limited hours. I like to enjoy my coffee on the top deck in the morning and watch the sun rise or set but the top decks had limited to no outdoor seating. everywhere I turned they were trying to sell me something. the main deck was completely consumed by watch an jewelry sales, no place to walk. there were so many people on the ship that you had to reserve for the 3 special shows. I enjoyed the main resturaunt wait staff was awesome. the same for the entainment! I will cruise again but not with Royale carribean. I aslo noticed that there were refrerences about other cruise lines not being up to Royale standard which I thought was very unprofessional also not true! Read Less
1 Helpful Vote
Sail Date: May 2017
Not sure I'll ever take another cruise...too many gratuities that I was charged for and I didn't use and I don't like the billing system. I have charges that I'm unsure of and as much money that I spent on the cruise I ... Read More
Not sure I'll ever take another cruise...too many gratuities that I was charged for and I didn't use and I don't like the billing system. I have charges that I'm unsure of and as much money that I spent on the cruise I have to pay for all the things to do on the ship. As far as billing...everything just says "Anthem of the Seas"...no details...how do I know that these are really my charges? You should show the store that the charges are incurred at. Also, the water in the room should have had a note that said it wasn't complimentary and should have told the charge per bottle. We would not have drank it had we known it was $12.36 per bottle. Insane!!! I do think we had the best "porter" on the ship. He had a great personality and tended to us like we were the only ones on the ship!!! Read Less

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