This was our first cruise. Very disappointing. The ship either needs to be refurbished or cut up for scrap! Very poor maintenance. Rust everywhere. Windows dirty. Railing dried out, splintered. Window trim rotted. They were always working on one elevator. Windjammer restaurant a zoo! Limited seating. Went to the dining room. It had better food and great service. Ship store limited ...
There were a few good things however the bad significantly outweighed the good.
It was way too crowded. The hot tubs and pools were overcrowded.
The room was need of repair. Some of the hinges did not work. Also, the service for the room was poor. On one day they did not deliver fresh towels.
The food in the windjammer was not great and there was not enough variety.
At least the food ...
We traveled with another couple and chose this cruise mainly because we wanted to leave from NJ and not have to fly to Florida to catch a Caribbean cruise; and also we liked the ports of call. Unfortunately we were disappointed in many respects. Starting with the embarkation terminal in Bayonne NJ, which had poor road signage leading up to it, so that we circled around this industrial area for 20 ...
This was a dreadful ship.
Money money - wanted all the way. Popcorn for the show was $2
Mattress was terrible not one good night's sleep - told the mattress would be replaced at the end of October.
Nothing to do for 65+ on the ship but play trivia.
Except for 2 good headliner shows the entertainment was BAD. Food terrible the whole cruise. Good service in my time dining - this did ...
Don't waste your money. Ship crew could care less about you having a good time. They just want to suck as much of your money as they can while your on ship. Areas of ship are not available to most customers unless you have special sail and sign card, which you get by going on many cruises. Private dining restaurants take up room, leaving less room for dining and sitting and relaxing and you have ...
We were looking to go to Canada/New England. But was highly disappointed with Royal Caribbean. The food in both the Main Dining Room and the Windjammer were the same food everyday. Basically no variety even though on the website and on ship it states that there is different food everyday. Not on this cruise. The pool area: the pool and splash area closed at 6 pm everyday. Kids on the cruise ...
Very dirty stained furniture in cabin! Very limited food available after 9 pm, bring you own snacks! Many elevators broken and not working causing issues for passengers with walking issues and could be dangerous in an emergency! Menu for dinner in main dining room very limited and repetitious night after night, menu for breakfast identical every day! Workers doing paint chipping before 8 in the ...
Cabin-
Workable, several non-functioning items. Cabin Steward was great.
Dining services-
We were a group of 10 which had arranged to eat together, and had confirming e-mails. When we got there we were split up. We waited at dining services on the 5 floor which sent us to guest services, which sent us to dining services on the 4th floor, which sent us to dining services on the 3rd ...
Very little kids activities, one kid movie at night the entire cruise, other R.C. ships have Shrek and other characters but not this cruise line. Guest services was horrible, second time for this issue. R.C. should take a page out of Disney and Chick Fil a's regarding customer service. Guest services on R.C. clearly do not care or want to be there. see pictures for little play area which the ...
Embarkation was not a problem and neither was our cabin - we knew what to expect in terms of size and location, plus our room steward was excellent! We have cruised 5 other times (1 with Carnival, 4 with Norwegian).
FOOD: The food was horrible. The food at the Windjammer was cold, old, and they always had several stations closed. Presentation was ugly too. Expect to stand in long lines. They ...