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43 New York (Brooklyn, Red Hook) Senior Cruise Reviews

13 cruises and never wished a cruise to end until now. Staff was not trained. Seemed to have a lot of new employees but an “I am sorry I do not know” always preferable to “yes, it will be taken care of” and then no action. It ... Read More
13 cruises and never wished a cruise to end until now. Staff was not trained. Seemed to have a lot of new employees but an “I am sorry I do not know” always preferable to “yes, it will be taken care of” and then no action. It took three phone calls and three trips to customer service desk and 36 hours to get air conditioning operating in stateroom. About 1/3 of our food orders were wrong and This is ordering from the menu with no requests for changes. Not enough staff For the dining room. I question the ratio of staff to guests that carnival quotes. Had a lot of difficulty making myself understood by purser’s staff. Have cruised with four other lines and don’t hold the bar high for carnival but the lack of service was unacceptable. And CONSTANTLY bombarded with upsell offers for specialty drinks, meals and excursions Read Less
Sail Date September 2019
After being on the regular cruise ships so many times I’ve decided to try a voyage on the only existing ocean liner, the famous Queen Mary2… Generally speaking, I liked the food, service and the atmosphere on this ship as being very ... Read More
After being on the regular cruise ships so many times I’ve decided to try a voyage on the only existing ocean liner, the famous Queen Mary2… Generally speaking, I liked the food, service and the atmosphere on this ship as being very quiet and kind of old fashion as opposite to the circus like, “bells and whistle” things going on aboard the other mega-passenger ships. However, I was really disappointed to see certain lack of proper maintenance done to this ship, that bear the name of queen and ultimately it has been acclaimed the pinnacle of luxury at sea… Below is the list of some of the problems Ive noticed during my vac trip (Canada/ New England, Sept 1-8, 2019). In addition, as “a picture is worth a thousand words” Im posting some photos as well. Hopefully, it will motivate the Cunard’s management to fix whatever needs to be fixed or improved… 1.The curtains in the main-grand “Britannia Restaurant” were dirty - really dirty and ripped off in clearly visible spots. It was truly unbelievable - after all, people wearing their best outfits, night gowns and tuxedos coming there and ultimately sitting beside those dirty curtains… 2.Lots of rust visible on the Deck 7th (Promenade), especially around the lifeboat’s davits. Also, lots of rust and pilling off paint can be seen on the ship’s hull, at the water line near the side door-platform where all the tenders dock whenever passengers go ashore – it really hits the eyes. 3.The carpet in all passenger cabin’s hallways look quite tired/ faded out of colors – unsymmetrical design of the patterns gives impression that one side of the carpet (plain-gray in color) is constantly dirty/ stained. Who has designed it - really?! 4.The black carpet/ floor-mat at the staircase’s exit, near one of the wooden door on the Sun Deck, (“Boardwalk Café” area) was literally sticky of old dirt and stains of drinks and residue of the “fingers’ food”. 5.The heavy wooden door leading to the “Boardwalk Café” was covered with a large mold-water stain at its bottom – fresh coat of varnish needed badly. 6.The tarp covers of some extra deck’s chairs stored on the Sun and Aft Decks were very dirty, dusty with some blackish residue on them – a simple power wash/ spray would do the trick with cleaning it and making looking in top shape – otherwise its true an eye’s sore, especially that its located on the “lounging decks”. 7.The most of the exit doors on the Deck 7th (Promenade) is the wooden-old fashion swing doors that are very heavy to open and all of them slams terribly loud whenever closing. All senior passengers had problem to use them as lots of strength/ push was needed to deal with those doors, especially on the windy days. 8. The illumination of the massive neon-sign/ marquee “Queen Mary 2” on the Sun Deck – was never turned on. It seems like its permanently out of order. Actually, the ship doesn’t have any illumination that might emphasise her beauty, even the side-flood halogen lights on the Deck 7th, near the life boats were always off. This grand ship’s silhouette was always in darkness at the night – so pity. 9. On occasions, when the ship was in the port, a special security warning banner “Keep away from the ship” was hanged out on Deck 7th. This banner was old, badly damaged by wind, ripped off all around – it looked like a piece of rug hanging from the ship. It was really quite shabby accent to the look of the ship. 10. The crew - not so friendly, not so courteous…On many occasions, I experienced crew members passing me without exchanging any greetings, smiles or even friendly eye’s contact, which is rather very unusual on the other cruise ships… Also, it was quite striking that some of the “entertainers aboard” (e. g. the reggae music band) were dressed very casual while on the stage… plain t-shirts, unmatched pants and tight leggings along with simple running shoes don’t seem like the right outfit for the performer on the “Queen Mary2”, even when the playing music is reggae. More finesse, glamour and good taste would be appreciated. Well, honestly the above list could go on and on, but I don’t want to sound too petty... All the above problems could be eventually excusable and tolerated on the other ships, but the title of the “ROYAL-FLAG SHIP” (!) of the oldest LUXURY cruise line should obligate and comes with certain responsibility in maintaining high standards, not only strictly about service aboard, but also about the appearance of the ship - it seems like this doesn’t mean much to the Cunard these days... Read Less
Sail Date September 2019
Chose cruise because of the location of stops and Princess's reputation. This was my fifth trip with Princess. The ship was great looking, with very modern decor. However, appeared to be too large (too many people on board) for ... Read More
Chose cruise because of the location of stops and Princess's reputation. This was my fifth trip with Princess. The ship was great looking, with very modern decor. However, appeared to be too large (too many people on board) for Princess to manage properly. Too much disorganization and confusion. Too much waiting in lines (getting on and off ship, plus use of facilities onboard). Food not very good---especially the premium dining such as Crown Grill. The steak was a horrible disappointment and the comfort of eating like eating in a bar. I would have been more at home in tee shirt and jeans. Definitely not worth the extra $29 per person extra cost. I had anytime dining. Big mistake. Should have been called "When Available" dining. Had to wait one to two hours to be seated after appearing at dining room. Food in dining room not as good (fresh tasting) as food in buffet or other places on ship; such as hamburger grill, etc. Read Less
Sail Date September 2018
Chose cruise because of the location of stops and Princess's reputation. This was my fifth trip with Princess. The ship was great looking, with very modern decor. However, appeared to be too large (too many people on board) for ... Read More
Chose cruise because of the location of stops and Princess's reputation. This was my fifth trip with Princess. The ship was great looking, with very modern decor. However, appeared to be too large (too many people on board) for Princess to manage properly. Too much disorganization and confusion. Too much waiting in lines (getting on and off ship, plus use of facilities onboard). Food not very good---especially the premium dining such as Crown Grill. The steak was a horrible disappointment and the comfort of eating like eating in a bar. I would have been more at home in tee shirt and jeans. Definitely not worth the extra $29 per person extra cost. I had anytime dining. Big mistake. Should have been called "When Available" dining. Had to wait one to two hours to be seated after appearing at dining room. Food in dining room not as good (fresh tasting) as food in buffet or other places on ship; such as hamburger grill, etc. Read Less
Sail Date September 2018
For 799 USD on a balcony incl. 850 USD OBC you better go than staying home. Embarkation was "disappointing" since the weather was foggy and rainy. So not a real welcome feeling with a great farewell out of New York like we had ... Read More
For 799 USD on a balcony incl. 850 USD OBC you better go than staying home. Embarkation was "disappointing" since the weather was foggy and rainy. So not a real welcome feeling with a great farewell out of New York like we had in November 2014. Crew was fantastic - was mostly like reunion-party. Was NY Times Readers voyage incl. many lectures from NY Times. Wanted to join many but at first day many items canceled from my personal agenda and from second day never had a look again to daytime activities. Production shows were great. Violin-artist plus Diva of the Seas with Whitney Houston song fantastic. Only Opera Boys were a little weak compared to the level of the other shows. Food unchanged. But The Verandah. Too overpriced and too upscale compared to Todd English before. So only had one time but three times on last voyage. Alternative dining (Coriander and Smokehouse night) was nice. But the last Coriander food experience on QUEEN VICTORIA recently was better. Service experience as good as before. New King's Court with long ways to beverages. Best was fresh squeezed juices for breakfast. Cabin was fine. Nice balls and parties. Internet services better since it is no more MTN but Telenor. Better quality if it runs. But if it did not run it was terrible. Only regular debarkation deck by deck was too old-style. But friends with purser's office was helpful to get me off the ship at my time of convenience. Something they could do much better by asking the guests when they want to leave the ship. VERY NICE for Gays. Last transatlantic we were only 2 FODs. This time around 40. Read Less
Sail Date January 2017
Xmas/New Year Getaway: Was Wonderful. This is our 16th cruise & my spouse claims it as the BEST. We were familiar with NYC because we live in Montreal & had been there many times so we simply flew down, stayed in a nice ... Read More
Xmas/New Year Getaway: Was Wonderful. This is our 16th cruise & my spouse claims it as the BEST. We were familiar with NYC because we live in Montreal & had been there many times so we simply flew down, stayed in a nice inexpensive Ramada eastside hotel that included breakfast. Our cabin was nicely presented, the sheltered balcony was way better than expected and, while I do want to travel again on this ship, I do not feel I need upgrade next time (& there will be one) from the "sheltered". The customers were a mix of nice and very nice. Our late dining table was assigned & the upper outboard reaches of deck 3 & couldn't have been better. Service "white glove" throughout. The 4 Balls were so enjoyed & our advice is get there early because the biggest dance floor @ sea still isn't enough if you like to dance. We tried to steer a couple of our widowed table mates to the excellent dance hosts but failed there. A word on the ship's bands/orchestras/ singers/dancers: Best we have seen yet @ sea. Read Less
Sail Date December 2016
Beautiful ship-Wonderful to have Roger/Jim McGuinn on board for some great sit downs!!!!(Founder of the Byrds) But the nightly entertainment leave a lot to be desired. Same people night after night but in a new costume!! Very boring!! The ... Read More
Beautiful ship-Wonderful to have Roger/Jim McGuinn on board for some great sit downs!!!!(Founder of the Byrds) But the nightly entertainment leave a lot to be desired. Same people night after night but in a new costume!! Very boring!! The food was fine, lots of lamb, which I love!! Had late sitting (8:30) which I love. Portions were rather skimpy, so we just asked for more!! Not a problem. The price of drinks was just stupid. All were $10 or more with gratuity. When ordering a glass of wine you are asked if you want the"full measure:" which is $5 more than the puny lesser choice- Just a rip off. The so called full measure was less than what you would be served at dinner at any restaurant. The service out on the deck was ok, but the servers all looked very sad, never seemed to smile. I have never in my life been on a cruise that did not have a drink of the day. But no such thing on Cunard!! You are squeezed for every penny!!! But my reward was the lowest final bill charged to my account after I got home!!! I just did not drink much, because of the highway robbery price of drinks!!! My outside cabin was wonderful and spotless and spacious. I do not take the shore trips from the ship. I have been to all the islands many times before, so just took my time getting off and got a taxi to the beach. $4- in Tortola and St Martin St Thomas- Embarkation was a snap- I choose to self walk off the ship and was in a taxi to Grand Central Station at 7:30 am--Could not be smoother!! Ballrooom dancing each night in The Queens Room is a hoot to watch!!! And High Tea each day at 3:30 in the Queens Room was flawless. Tons of deck chairs at pool and prom deck Lunch buffet was great with lots of great choices and self serve ice cream machine. I would go again only if it was an offer I couldn't refuse!!! I brought on a bottle of wine in my checked suitcase and also one in my carry on bag-No questions asked!! And there was a corkscrew in the mini bar. Read Less
Sail Date November 2016
Actually, we just wanted peace and quiet. We only had three stops and it was a nice change, not having to get up early and get off the boat to have a day full of go go go. It was very relaxing. If you just need time to totally unwind, this ... Read More
Actually, we just wanted peace and quiet. We only had three stops and it was a nice change, not having to get up early and get off the boat to have a day full of go go go. It was very relaxing. If you just need time to totally unwind, this is a great way to do it. We had no set plans, entertainment was good, dining was good (our waiters were very attentive to our needs), we ate at the buffet most of our lunches (food was good there too). Our evenings were spent playing table games in the casino after we went to the show. There was always something to do during the day if we wanted to be busy. We traveled with another couple that were looking for the same kind of "down time". Three ports were plenty for us, and each port was pleasant. Bonaire was the most friendly. There was plenty of nice shopping there as well. The only disappointment of the ship...no saunas unless you paid extra for that package. Very bad for the new Regal ship. We will probably not book on this ship again because of that. The fitness room is on one end and the spa is on the other end of the ship. Definite error on the design of this beautiful ship. We enjoy working out, then relaxing in the sauna. Read Less
Sail Date October 2016
10-day Southern Caribbean Repositioning Cruise Brooklyn, New York to Ft. Lauderdale Visiting St. Maarten, Antigua and Bonaire The Regal Princess lives up to her name. She’s regal, beautiful and very, very big. Upon ... Read More
10-day Southern Caribbean Repositioning Cruise Brooklyn, New York to Ft. Lauderdale Visiting St. Maarten, Antigua and Bonaire The Regal Princess lives up to her name. She’s regal, beautiful and very, very big. Upon embarkation (which was very easy) you enter the ship through the Piazza, the main shopping and entertainment area. It soars three stories tall, gleaming with brass, inlaid marble and crystal. It’s a spectacular place to be introduced to the ship. And it's the hub of activity day and night. This was my 50th cruise. I’ve been sailing on cruise ships since I was 13 and I am now 54 years old. I hadn’t sailed on Princess for 15 years; sailing most recently with Celebrity, Royal Caribbean and Holland America. As a brand Princess positions itself as a mass-market, top-tier cruise experience. It lives up to it’s branding fairly well, however there are problems with the ship itself that were lower than my expectations. At almost 150,000 GRT the ship is large. Very large. She’s not as big as Allure of the Seas, but big enough that going back for a forgotten item can take upwards of 10-15 minutes to retrieve and return. It’s not a good choice for anyone with mobility issues or wants the feel of an intimate shipboard experience. Or for anyone who easily gets lost. Because she’s a big ship, she maneuvered through rough seas very well. We sailed out of Brooklyn into a storm and though there were15-18 foot waves and 50-60mph winds, there was little noticeable rocking/movement. The only time we felt motion was when we went to bed on the first night. The hangers in our closet kept banging together. For the remainder of the cruise we never once felt any rocking or movement. This was also true for Allure of the Seas, which is 75,000 GRT larger than the Regal. This is a good ship for anyone concerned with having sea sickeness. Regal Princess has one MAJOR FLAW. There are no mid-ship stairs. Because of this lines for the elevators, which there are 8 mid-ship, can be very long during high-traffic times like embarkation, shows and meal times. We booked a mid-ship stateroom and more often than not, had to wait 5 minutes or more for an elevator. Many elevators just glided by our floor without stopping. I had promised myself to use stairs as often as possible to help curb buffet weight-gain. To do this I had to walk all the way forward or aft to use the stairs. This was a logistical nuisance and added too much time to maneuver through the ship. (Note: Rumor has it that during it's 2017 dry docking they will be adding stairs mid-ship. Let's hope so.) We selected traditional seating for a late dinner. Our dining room was the somewhat lackluster (for a new ship) Allegro Dining Room. We had table 300, a nice round table with a booth and chairs. Our meals were wonderful. Always served hot, nicely prepared, with a good choice of options. Our servers were outstanding. The Allegro served the best food of any main dining room that I’ve ever had on any cruise. Unfortunately, there's a logistical problem with the placement of the Allegro Dining Room. You can’t access it from the deck that it is on. You must either take a very crowded stairwell down from the deck above or use one of four elevators that open up onto a mass of people stuck in line from the stairwell. Princesses’ architects really planned this entrance poorly. It was always hot and jam packed every evening 15 minutes before the restaurant opened. Not good for formal night. We dined in Sabatini’s one evening. The food and service was exceptional. The only drawback was we were seated next to a door leading into the kitchen. It must have also been by a trash bin because throughout most of the diner there was a foul stench waifing by our table. We had sushi one evening in the Ocean Terrace Seafood Bar. It was delicious and well prepared. Though it was al a carte the price was very reasonable and well worth it. We also dined at Alfredo’s several times for lunch (free). The pizzas, soups and pastas were outstanding. Worth the 20-30 minutes it took to individually prepare each individual entree. The coffee house had free pastries and sandwiches that were bountiful and good. The Horizon Terrace and Bistro was adequate. Compared to the buffets that we’ve had on Celebrity, the food was just ok. Selections were abundant, however the taste on many of the dishes was bland and boring. The logistics through the serving stations and the small aisles on both sides of the dining rooms made maneuvering though the area claustrophobic during peak times. One of the quirks with the buffet is that you don’t collect your flatware when you go through the buffet. The flatware is set on available tables. Unfortunately during peak times there’s not enough staff working the dining area. Many times there’s no flatware at empty tables and you have to steal flatware or wait for a server to come by and have them retrieve it for you. My favorite bar was the Wheelhouse Bar. It is elegant and the bartenders were friendly and made great cocktails. We purchased the beverage package and didn’t get our full value out of it, even though we did drink a good amount and had specialty coffees, water and sodas every day. Unless you plan on drinking from dawn to dawn, it would be hard to get your money out of the package…tho we did try to. My partner and I went to the LGBT mixer every night. The first evening was hosted by a ship’s staff member. The other evenings the group was left on our own, which was fine. There was about 25 participants and it was a nice way to meet other LGBT people on the ship. The mixer is proudly advertised in the daily paper/schedule and on The Princess at Sea App. for your smart phone (which was great to use throughout the cruise to find things that were going on). For our cruise the mixer was held at 7pm in the Wheelhouse Bar and then moved to Club 6. One of the disappointing things about the Regal Princess is there’s no forward facing bar/lounge overlooking the bow of the ship. I really missed sipping a cocktail while enjoying the view over the sea from 15 stories up. It’s just a shame. There’s very few few good sea views from any of the interior public spaces except from the lounges on the Piazza. This tends to make some of the spaces seem claustrophobic. A HUGE disappointment was The Sanctuary. It’a a joke. We boarded the ship right when boarding commenced. There were no more than 200 people ahead of us. We immediately went up to The Sanctuary to reserve chairs (I had read that chairs sell out quickly). We waited in a line of 12 people for 45 minutes only to be told that there were no more chairs available. Worse was it was cold and raining and there was o overhead shelter while we waited. The way they book chairs for The Sanctuary is archaic and frustrating for both customer and staff. NOT a good way to start a leisure cruise. If Princess can’t automate chair selection then they should just bundle this area into Suite packages and not offer it to the masses. Entertainment on Princess is mediocre. We had taken a Celebrity cruise a few months earlier and their entertainment was fresh, contemporary and extravagant. The Princess shows in all of the lounges was sophomoric. The singers and dancers were adequate however the production shows were left overs from the 1990’s. Obtaining seats to the main show room was a nightmare. If you were not there 15 minutes before a production there were no seats left. Lastly, I had to work during part of the cruise. I'm an illustrator and brought my laptop and a monitor toward in my room. The wifi, which I bought a 500 minute package for pre-sailing, was a joke. The internet is extremely slow on the ship. Painfuly slow. It would take upwards of 15 minutes to establish a connection to gmail or Yahoo. Forget trying to download or upload anything... or stream video. This is another reason I like Celebrity and Royal Caribbean better than Princess. Their internet is land-speed and can accommodate uploads of files. It's 2016. People want to be connected, even at sea. In the future I’d probably book Celebrity or maybe Holland America over a Princess Cruise. The cruise was nice however it just didn’t have that special quality and touch that Celebrity’s products consistently delivers. If I do sail again with Princess I’d like to try a smaller ship. I have no issue with big ships, in fact I like them. However Regal Princess should have hired better architects to design the flow of the ship. On the flip-side they did hire fabulous interior designers. The ship is beautiful. Read Less
Sail Date October 2016
Chose cruise based on itinerary, timing, reducing flying to one way and value. Cabin and balcony small. Anytime dining was not well done with lines and poor coordination between sections of the same dining room. After waiting in line, ... Read More
Chose cruise based on itinerary, timing, reducing flying to one way and value. Cabin and balcony small. Anytime dining was not well done with lines and poor coordination between sections of the same dining room. After waiting in line, we would see many empty tables and wonder why we had to wait. Seems that the wait staff and possibly the kitchen staff were short but there were many white jacketed workers to be seen. Shared tables seemed to have to spend longer times in the dining room. On one evening, the cruise director advised eating at the Horizon Court to be able to see two shows. That should tell you something. There was also a disconnect between the Princess Patter and reality. For example, the Patter would tell you that dinner reservations could be made but the dining room would not make those reservations. The Patter extolled the virtues of "My Pics" which I believe was a face recognition program. At the photo section, we were told it was not working. Then they packaged a $20 photo in a menu insert, not a photo folder! Lines at "Future Cruises" always involved a wait. Why not set up an appointment system? Receipts for drinks seem to have been discontinued unless requested. How else do you keep track of your spending? A special event bottle of champagne has been replaced with a piece of cake. The room service menu for food gets smaller and smaller while the alcohol menu increases. The Vista lounge is as uncomfortable as ever with only the aisle seats being comfortable. On the last day, someone forgot to change the auto wake up system to allow for the return to standard time. As a result, out 5 PM wake up call came at 4 PM. When did they stop using top sheets on the beds? Why do they no longer serve the Alfredo in a cheese basket? All of the above comments is why the cruise was very average when we have come to expect exceptional. Read Less
Sail Date October 2016
So disappointing in so many ways. The best part of the trip was spending time with our friends, and the music in the Piazza which was great. The cruise director started off with a tacky political joke and the comic mimicked the LGBT ... Read More
So disappointing in so many ways. The best part of the trip was spending time with our friends, and the music in the Piazza which was great. The cruise director started off with a tacky political joke and the comic mimicked the LGBT community, something I found particularly offensive. The room was good, it was well laid out with plenty of shelves and closet space. and the cabin steward efficient but distant and not particularly happy about his work it seemed, a theme I found throughout the ship's employees with the exception of the bartender at Bellini's. I also found out they don't share in the tips that are added to the bill, which explains the attitude in the dining room which ranged from efficient to downright surly. In addition, the food was disappointing. Nothing to write home about. The buffet is overwhelming and it took me 6 tries to get a coffee cup to take some coffee back to the room. Soft boiled eggs in the dining room arrived raw, twice. That's 4 eggs. The shore excursions were poorly organized and the timing was incorrect due to a change in the trip's schedule. There is really not much to see, it was cold and the leaves were already off the trees. It is really way too late in the season for an itinerary to Canada. Especially on a ship without an enclosed pool. We were not able to enjoy the top deck, which probably accounts for the great pricing on cruise. You get what you pay for. Read Less
Sail Date October 2016
The Princess bus driver from the airport to the Regal princess was helpful, fast and courteous. The embarkation process was smooth, fast and easy. There were small lines but they moved quickly. There were around 58 of us seniors and all I ... Read More
The Princess bus driver from the airport to the Regal princess was helpful, fast and courteous. The embarkation process was smooth, fast and easy. There were small lines but they moved quickly. There were around 58 of us seniors and all I heard were praises from them. I don't know how he did it, but our room steward was efficient and kept our room spotless. I actually rarely saw him but knew he had been there. I was impressed with how our room was quiet and comfortable mat all times. I really enjoyed all the entertainment, jugglers, comedians, trivia contests and more. I didn't have time to do it all. And the food was fantastic. I dined elegantly savoring ever morsel and felt pampered by the dining staff. I worked off all the calories though and even lost 3 pounds. I'm looking forward to my next Princess cruise with great anticipation. After a quick and painless disembarkation, we took a tour of New York. We had a great guide and the 9/11 Memorial part of the tour was exceptionally moving. Read Less
Sail Date October 2016
We wanted a quick, short cruise to just get away. We could drive to NY so we selected this cruise. We were uncertain about cruising on the Regal as the size is getting to be more than we like. We love the Ruby, Emerald, Caribbean, etc, ... Read More
We wanted a quick, short cruise to just get away. We could drive to NY so we selected this cruise. We were uncertain about cruising on the Regal as the size is getting to be more than we like. We love the Ruby, Emerald, Caribbean, etc, because of the smaller passenger size. We always get to know the service staff and they get to know us. We were told by some other cruisers who had been on the Regal that it seemed too big and more impersonal. But decided to give it a try. The ship is lovely!! The food was what we expect from Princess. The entertainment was top notch. The various venues were attractive and easily accessible. A slight 'negative' was some of the staff in the dining room seemed a bit aloof. The other 'negative' is that the balcony is small. We like the size of the balcony on the Caribe deck on the smaller ships. Hard to find a balcony that size on this ship. Would we sail on this ship again? YES we would. Too many other positives. Read Less
Sail Date October 2016
This ship and all of its staff, entertainment and activities were sensational! We have been on 10 Cruises with Princess and other Cruise Companies however this was by far the best. My Wife has MS and uses a Wheelchair and everyone on board ... Read More
This ship and all of its staff, entertainment and activities were sensational! We have been on 10 Cruises with Princess and other Cruise Companies however this was by far the best. My Wife has MS and uses a Wheelchair and everyone on board made her trip relaxing and so easy to enjoy all of the amenities. Great Ship and Staff. Food was out of this world and service could not have been better. Everything was endless and top shelf! No waiting to board they have all the best procedures in place to allow you to go right thru to your Cabin. Our Steward was right there to take care of all our needs. The shows were as if you were in Las Vegas. The layout of all of the stores and activities were well thought out. Cannot wait until we are on board again. Just booked another Cruise on the same Ship for next year. Thank you Princess! Read Less
Sail Date October 2016
We really enjoyed this cruise and have sailed on other cruise lines and one previous sail on Princess. We loved this itinerary and was lucky enough to have great weather and see a lot of changing of leaf colors. Loved their EZ air to make ... Read More
We really enjoyed this cruise and have sailed on other cruise lines and one previous sail on Princess. We loved this itinerary and was lucky enough to have great weather and see a lot of changing of leaf colors. Loved their EZ air to make great and economical plane reservations. Princess went out of their way to show their great service to their customers. Loved the ship - not too big. Loved the atrium for drinks, coffee and impromptu entertainment. The gym was great and roomy. The food was awesome. Especially since I eat gluten free and they were very accommodating with their menus. Sabatini's, a premium restaurant was excellent. Even the buffet was enjoyable with wait people getting our drinks and finding us tables. We did a number of excursions with Princess and found them to be good value. No real complaints her. We will be sailing with them again soon. Read Less
Sail Date October 2016
We loved the Regal. Nice ship with ample room for so many passengers. Beautiful! Crown Grill and Allegro have great steaks and specialty foods. The Horizon has variety but of course as Lido it has a lot of people and warm not hot food. ... Read More
We loved the Regal. Nice ship with ample room for so many passengers. Beautiful! Crown Grill and Allegro have great steaks and specialty foods. The Horizon has variety but of course as Lido it has a lot of people and warm not hot food. That is understandable to me though. The tenders that we took went pretty well although with a large ship there are lines to get off and on at times. That is part of having the beauty of the large ship too. The entertainment was so good with John Bressler as a great entertainer and wonderful piano playing and comedy. He is just amazing! The orchestra, singers and dancers were outstanding! The costumes and sets were Broadway comparable. The comedian, Andrew Kennedy, is the only downside and kept me from giving entertainment a 5. The game shows were fun. The Piazza had great entertainment from dancing, musical entertainment to games with participants. Fun to watch for a long or short while. Disembarkment was set up really good. Very organized and the waiting areas were nice. Embarkment went smoothly. Getting nearly 4,000 people on board in a short time is amazing. The cruise director, Martyn Moss, was VERY GOOD! The captain of the ship did a wonderful job. The excursion guides were all very good. The seemed to be happy with their jobs. Sometimes due to the size of the ship the excursions had too many people on them but that is part of having a large ship experience. I would recommend that you sit on the driver's side if taking the Acadia/Cadillac Mountain excursion and the Peggy's Cove one. We kept hearing look to the left and we were on the right. That was disappointing. One day the bus was hot but supposing that is due to the warmer than normal temps and sunny days. Bet on the cooler, cloudy days it is a good thing. Basically LOVED Princess and the entire trip. Read Less
Sail Date October 2016
We chose this cruise because it was r/t out of NYC and it didn't require that we fly. We are both seniors and after about 27 cruises, the ship is our destination. We are longtime Celebrity cruisers. We still enjoy Celebrity, but ... Read More
We chose this cruise because it was r/t out of NYC and it didn't require that we fly. We are both seniors and after about 27 cruises, the ship is our destination. We are longtime Celebrity cruisers. We still enjoy Celebrity, but have been disappointed in the past few years with some of the cutbacks implemented by the new CEO. What we found in Princess was what we most missed in Celebrity. The service is impeccable, yet honestly warm. The food choices are endless and all delicious. The entertainment was excellent and to our delight, there is music everywhere, most of the time. The Piazza should be called the hub because it is a hub of activity. Lots of room to sit and enjoy a book, play games, or just listen to the always wonderful entertainment. The in-room TV has loads of movies, all the news stations live, and reruns of Love Boat episodes. The OBC programs are very generous. We are now Princess cheerleaders and already booked our next cruise on the beautiful Regal princess. Read Less
Sail Date September 2016
My wife and I have cruised over 50 times and we wanted to just get away for a week. The last time we cruised on Princess, we did the British Isles, 5 yrs ago and had a great time. So we decided to take the new Regal Princess. We chose a ... Read More
My wife and I have cruised over 50 times and we wanted to just get away for a week. The last time we cruised on Princess, we did the British Isles, 5 yrs ago and had a great time. So we decided to take the new Regal Princess. We chose a Owners Suite for extra comfort and convenience. We took Uber from central NJ. It cost us $107 dollars as opposed to a car service that wanted over $220, one way. Getting on and off the ship was the easiest experience of other cruises in the past. We arrived at the pier at noon. The complete security and check in took 20 minutes and we were on the ship by 12:20pm. We had lunch at Alfredo's and were in our suite by 1:30pm. Conversely when we got off the ship, at 8:15am, we took a car service located by the taxi stands and were home within an hour. $150.00 including tolls and tips. We had the muster drill at 4:15pm and were ready to go by 5:30pm. We normally only eat in the specialty restaurants, since the food in the MDR can be less than just fair. This time we ate only three times in the specialty restaurants, because the food and service was very good. We had anytime dining and our table was ready for us each evening between 7:30pm and 8:00pm. We ate twice in the Crown Steak House and once in Sabbitini's. Both were very good. But no matter where we ate, nobody rushed us. We ordered a drink before getting the menus and there was no push to rush us out. I had preordered a coffee card because the coffee is so much better on the piazza. After dinner coffee and a liquor is much more appreciated. I sorry, but we never made it to any of the shows. From what I was told, they were just okay. I usually load my computer with the latest movies. I also bring books and audiobooks, so we entertain ourselves. I do enjoy a cigar every day and Churchills was great for that. Our suite was very nice. Comfortable, but not too big. We have stayed in larger suites on other ships, but this one gave us adequate space. The balcony was very spacious. The weather didn't allow for having a meal catered out there. We will have to try on a Caribbean cruise. We did have cocktails and appetizers out there. Service was very attentive in the lounge as well as Club 6. The service in the room needs to be expanded. The tender tickets were great. Read Less
Sail Date September 2016
My friend and I had taken this Cruise 2 years ago and missed some of the tours because of bad weather. Second trip was great. Entertainment excellent, Crew friendly and professional. Bad experience with the Crab Shack, but overall a ... Read More
My friend and I had taken this Cruise 2 years ago and missed some of the tours because of bad weather. Second trip was great. Entertainment excellent, Crew friendly and professional. Bad experience with the Crab Shack, but overall a pleasant Cruise. With the exception of the St. John Tour, Boston and Newport, were very nice. Bar Harbor and Halifax very excellent. Peggy Cove and Lobster bake were exceptional. Problem with the Hop On and Hop off tour in St. John. We had to wait over an hour before we were on the bus. Some of the attractions were under construction so we didn,t get to see them all. With the exception of not having enough baskets to put your items in at the Security Clean Through, embarkation went very smoothly. Disembarkation want very well with the help of the luggage handlers. If possible would recommend driving to Cruise pier. Driving in New York was an experience. Read Less
Sail Date September 2016
We specifically chose this cruise because of where it started/ended/travelled New England-Canada. Group of 6 travelling together (family) and we were all somewhat disappointed with the ship (older -outdated-small rooms-quality and variety ... Read More
We specifically chose this cruise because of where it started/ended/travelled New England-Canada. Group of 6 travelling together (family) and we were all somewhat disappointed with the ship (older -outdated-small rooms-quality and variety of foods especially at buffets but also dining room) The entertainment on board we thought was good to very good in the theatres, the choice of movies on board was lousy - especially taking into account average age of passengers and no children on board. The entertainment on the rest of the ship was less than good EXCEPT for the piano player/singer FLOYD in the piano bar - he was great. The cabin steward was overworked in our opinion (only one person who did a very good job) but no helper - never seen before. All of the waiters and help in the dining room were VERY GOOD and great to communicate and deal with. Much of the staff in the main other buffet dining areas were friendly and provided very good service. The food at the buffet was somewhat disappointing. No eggs made to your liking on request - already prebaked and sometimes there too long before serving as with pancakes and waffles. Choices and variety of food for all meals at buffet much more limited than we have seen on previous other cruises both with Princess and other cruise lines. We can't believe that on an East Coast excursion, we got lobster as a menu item only ONCE - 3rd last day of journey. Never any crab offered and shrimp served was good but not great. Other seafood offered less than expected. Not impressed with many off shore excursions which are grossly exorbitantly priced. The hot tubs were NOEVER hot - the pools are too small and cannot be used at this time of year because not warm enough and THERE IS NO COVERED OVER POOL available. Very disappointed to hear/find out that Princess even takes a percentage of fares/pricing from independent tour/taxi/group rates found onshore supplied by local service suppliers. This simply adds to my disappointment with Princess - especially since we saw so much better and different in previous Baltic cruise we toke with you. Your gratuity rate is also questionable - pay your employees more - travelers pay enough for these journeys without overly high gratuity. The different ports we visited were great and this cruise certainly offered a very choice of stops and few sea days. We did enjoy the cruise but disappointed with a variety of things as mentioned. Would highly recommend a New England/Canada cruise to others but not necessarily recommend Princess as the cruise line to take. Princess service, quality and overall passenger enjoyment has dropped considerably from what we previously experienced 6 years earlier and is significantly less than what we have experienced on other cruise lines more recently. Your staff on the whole was GREAT and very good to and for us. I do plan on sharing our views with others, even on line, as we feel quite strongly about our disappointments. I would welcome a call to further speak about our experiences with a Princess manager or executive. Read Less
Sail Date September 2016
We chose this cruise for our first-time cruise experience because it was short and because we thought it would be interesting to make two stops in Canada. The ship was well-maintained and the staff keeping our room clean was excellent. ... Read More
We chose this cruise for our first-time cruise experience because it was short and because we thought it would be interesting to make two stops in Canada. The ship was well-maintained and the staff keeping our room clean was excellent. They came to our room two times each day, giving us fresh towels and a bed turn-down with chocolates. The restaurant staff was also excellent - very attentive and friendly. They had many wait staff at breakfast and dinner so that it was easy to get whatever you needed. We thought the food was quite good. For me, the entertainment was really terrible. We went to one evening activity but it wasn't really funny or well-done. We sat in on the tail-end of a comedy show but the comedian was making fun of Italians, of which he was one, and like the other activity, I didn't find this funny. As for the shore excursions, we selected two through Princess. In fairness, the excursions had to be switched because our stops were reversed due to weather conditions which required that the staff had some last-minute rearranging to do. However, the staff handled our Halifax excursion so poorly, so incompetently. They had us waiting in a room for disembarkation directions but no one was there for us. Instead they had a staff training going on in the room as if we weren't there. No staff seemed to know where we should be or helped us to find out. After about 20 minutes of this, we followed some other people who got up. We eventually found someone who told us we would be missing half our tour and the remaining part of the tour would be leaving in 1 1/2 hours rather than the current time. We were told there would be some financial adjustment. We were not given any options. We were told we would be taken to Peggy's Cove,a one hour drive there, one hour stay, and then one hour to drive back. There would be no opportunity to explore Halifax. There was no real financial adjustment, rather we were charged the new tour price which was slightly less than our original tour price. The whole thing was handled very chaotically and with no apologies. Read Less
Sail Date September 2016
We are celebrating 25 years together this year & decided on an extra special holiday. After 6 nights in New York we returned to the UK in style. We booked 3 of the nights in New York with Cunard, which I have reviewed elsewhere ... Read More
We are celebrating 25 years together this year & decided on an extra special holiday. After 6 nights in New York we returned to the UK in style. We booked 3 of the nights in New York with Cunard, which I have reviewed elsewhere (DoubleTree Hilton on Lexington Ave) and given a very good review for. Cunard arranged the transfer from the hotel to the Docks. Unfortunately this was not so good. There were 2 staff that attended the hotel in the days before the transfer who gave conflicting information about how the 3 coaches were going to be organised. This lead the a crowded reception area with a very long wait by most of the passengers from that hotel. One of the staff quite rightly told us that the 3 coaches had set times and which coach we would be assigned to. The other male staff wrongly told us all to be in reception an hour before the first coach was due and he would just pile everyone on the coach until it was full & then send them off. This was incorrect. If we had all turned up at the times that the first member of staff had told us, then most people wouldn't have left there rooms until later, reception wouldn't have been so crowded and less people would have been annoyed at their long wait (we were on 12:30 coach that didn't get there until 13:15. We were waiting from 11:00). Once on the coach, everything went more smoothly. The transfer from coach to dock to ship went without any issues. The ship has had a major refit recently and it shows. The whole ship is beautifully decorated. The ship is also enormous so, it takes some walking from one end to the other. All of the public areas are very well decorated. The room was amazing. It was everything we hoped for and more. It was beautifully decorated, with plenty of storage/wardrobe space and perfectly designed to maximise comfort. The cabin had an outside balcony that had a couple of seats and a small table to put drinks on. Our cabin steward Annalise was excellent and she would get us anything we asked for. She never appeared to be annoyed at us, despite the fact that several times she came to do the room, we were sat on the balcony and she said she would come back later, when we were out. Despite us being in our room until late morning, she managed to keep the room immaculate. My only criticism is that our cabin was near the front of the ship & the Brittania Restaurant was at the back, so we got a LOT of exercise before & after meals. The ship is really big. Dining, the food aboard the ship is amazing. The Starters, main courses and salads are cooked fresh and to a very high standard. Some of the deserts & cakes were either frozen & defrosted or not to as high a standard as the rest of the food. Certainly, the Afternoon Tea had frozen & defrosted scones. Maybe the pastry chef was having a bad week? That said, I cannot criticise any of the food that I had aboard the ship. We were assigned a table for all of our evening meals in the Brittania Restaurant. There were 2 sittings and we chose the later one. Our waiters Ramil, Kenneth and Luka were excellent. Their timing was perfect and Ramil in particular had an uncanny ability to know exactly how much black pepper to put on, which was particularly handy for me, as when I am talking I forget to pay attention. Although many people ate their breakfast & lunch in the Kings Court buffet style dining area, we found it almost impossible to find an empty table there. Not sure if it was because the design of the Kings Court was not designed with enough tables, or the particular group of passengers we were on with ate in there in unexpected numbers. Because of this we ended up having all our meals in the Brittania, which worked out for the better anyway by preventing too much snacking or adding an extra scoop. We did have a few issues with our wine waiter, and consequently purchased less wine than we otherwise might have done. The prices of drinks are also quite high, at our local restaurant we pay £18 for a particular bottle of wine, on board ship, the same bottle was $75 more than 3 times the price. Entertainment. All the time we on board there were things to do, all day long. Most of the activities we did, took an amount of time, we then had 30-45 minutes before the next activity, so we didn't have to rush from one thing to another, yet we never had a point where we were bored waiting for the next thing to start. The evening shows were amazing. 3 of the nights there were 4 singers and a group of dancers in the Royal Court Theatre. They were excellent, in fact one of the singers, Mandy, sang "You Don't Have To Say You Love Me" which was the best version I have heard since Dusty Springfield sang it. The Royal Court Theatre also featured the incredibly talented singing voice of Jordan Bennett and the very funny John Joseph. The G52 bar at the front of the ship had a disco going quite late into the night, which featured a band most nights. During the day there all sorts of activities to meet most sedate tastes, although there is also a gym aboard and a couple of swimming pools. We did make use of the on deck Jacuzzi on one of the foggy days and managed to sunburnt at that time. One activity that I would have liked to have done which I didn't was use the Planetarium. To go to the Planetarium you needed to get tickets. for 2 days we went to the ticket desk, waited in a massive queue only to be told the tickets had run out. On the 3rd day we went extra early, waited for over 30 minutes (15 of those minutes after the 9am opening of the ticket office) and no one turned up. We went to the pursers desk to ask if there was anyone going to open the ticket desk, the purser rang up and said there will be someone there. when we got back, we had to go the back of the queue again and didn't get tickets again. We didn't try to go to the Planetarium after that. The only port that we stopped at was Halifax in Nova Scotia. Prior to visiting it, we have never considered Canada as a holiday destination. Now that we have been to Halifax, we would consider going back and exploring more of Canada. Halifax is a very nice place with a Beautiful Public Gardens. The experience as a whole was fantastic and I am very glad we chose to go on that cruise. My main criticisms are minor (couldn't get a ticket to the Planetarium, not enough tables in the Kings Court Dining Room and the Wine prices were astronomically high, as was the additional 15% surcharge on everything) and I would still recommend the experience to others. Read Less
Sail Date July 2016
Embarkation was quick and easy. Our room was ready and was overall impressed with the efficiency. Although this ship has recently undergone a remastering and will always be the Icon of the Seas - we still found it tired looking. I am ... Read More
Embarkation was quick and easy. Our room was ready and was overall impressed with the efficiency. Although this ship has recently undergone a remastering and will always be the Icon of the Seas - we still found it tired looking. I am not sure what the remastering included - but we had a 2 year old Daily Itinerary stuck between the artwork on the wall above our bed to stop it rattling. Evidently - they don't dust picture frames. The food in the Kings Court is akin to Luby's Cafeteria. Some days its ok - other days it looks remarkably like last night/this mornings left overs. Not at all impressed. The addition of the Godiva Lounge was our saving grace - the stodgy treacle pudding and vanilla sauce (custard that wasn't thick enough.........) was way too much for us on a hot sunny day on the ocean. So we took ourselves to Godiva for something cooler and more refreshing. The Lion pub is the Lion pub. Doesn't quite make it as a pub - but it is a nice place to meet people and while away on evening and the hostess "in charge" of introducing the entertainment did a wonderful job of keeping everyone engaged in a fun way - without demanding that everyone get involved. All in all, sad to say - we use the QMll as a means to get to England without jet lag and nothing more. Read Less
Sail Date July 2016
This cruise was a big disappointment. I am a travel agent and have been on several cruise lines and this was my worst experience. I chose this cruise line because I liked the short itinerary and the high level of service they advertise. ... Read More
This cruise was a big disappointment. I am a travel agent and have been on several cruise lines and this was my worst experience. I chose this cruise line because I liked the short itinerary and the high level of service they advertise. The service was poor from the time we entered the cruise terminal to check in until we disembarked. We were a group of 8 and 1 gentleman required wheelchair assistance which I specified when I made the booking 3 months ago. He sat and waited for 3 hours for a wheelchair. When he was taken to the special check in line, he had to wait another 25 min. as there were people in the line who did not need special assistance. The whole time he was there, there was no water for him or anyone else to drink. The other 6 of us checked in in less time, but we were in a long line as many of the stations were not open. My friends were at a station where the camera was broken and the machine to scan their credit cards was not working. We had numerous problems over the next 5 days. On one evening, one of our cabins was not made up by 5:30 when my friends went to it to dress for the formal evening. We had condensation dripping on us and the table from the ceiling tiles while we were having lunch. Seems like a health problem to me if it dripped onto our food. 2 of the special elevators for handicapped people were broken during most of the cruise. I know of at least 2 chairs which were broken in the planetarium. One night our fish for dinner was so salty we couldn't eat it.The day we had to have our passports checked was a circus. The line went down the hall, made a big circle and then went back down the hall again with people cutting in front of those who had been on line for at least 30 min. When we went to the pursers desk to arrange disembarkation so we would not have to wait 3 hours for a wheelchair we were sent from place to place with each place giving us different info. I wrote a letter of complaint to the hotel manager 2 days before we disembarked and asked for a reply. You guessed it, I didn't event get the professional courtesy of a response. So many of the guests to whom I spoke were displeased and dissatisfied. I blame all of this on poor staff training, mismanagement and poor supervision. This is just a snapshot of what happened. I could go on and on. This ship just came out of dry dock where millions of dollars were spent to beautify and up date it, but it doesn't matter if the service is poor. They have to invest more in staffing, management and using modern technology to speed the check in process. I will not be cruising on or recommending this ship to anyone that I know. Read Less
Sail Date July 2016
This cruise was better know as the 4th of July celebration with stops at Halifax Nova Scotia and Boston mass. The ship was exceptional in every aspect. Clean as could be and crew knowledgegdable about the ship. Dining was exceptional as ... Read More
This cruise was better know as the 4th of July celebration with stops at Halifax Nova Scotia and Boston mass. The ship was exceptional in every aspect. Clean as could be and crew knowledgegdable about the ship. Dining was exceptional as well as the shows and n liner.ambience of this modern liner. Pools were great and never crowded. The casino was a little small but the pubs were super. All I can say that I have been on 20 plus cruises and the qm2 was the most dynamic ship I have been on. Crowd was old average age 70 but people from England Germany and us all wear fun to be with. Also enjoyed teatime which all should attend at 330 pm. Tours were also well done and priced fairly. Excellent cabin and steward as well as the entire staff. Ports visited were fine and we loved walking in Halifax on the pier. Boston 3 hour tour was very informative. Overall 5 stars. Read Less
Sail Date July 2016

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