4 New York (Brooklyn, Red Hook) to Bermuda Carnival Sunrise Cruise Reviews

The new season for the Sunrise (aka Triumph), ok, lets break it down into a few areas. First shout out to the crew, they were wonderful, the whole trip were always upbeat and gracious as always. Second, the food we found to be ... Read More
The new season for the Sunrise (aka Triumph), ok, lets break it down into a few areas. First shout out to the crew, they were wonderful, the whole trip were always upbeat and gracious as always. Second, the food we found to be cooked to our liking, and we always had our fill. Cruise Director-Mikey and staff most enjoyable we have encountered in 6 years of sailing. Especially having to make back up plans for 3 of the sailing days. Also he was very clear when he gave any instructions we needed to know. Entertainment- was refreshing to watch shows that wasn't the same thing we have seen on the Pride for the past 6 years. Now, for the flip side, for a ship that just went through a major over haul, some areas were sorely overlooked. And some of the deck plans weren't thought out very well, For example, deck 3 to get to the Aft Dining Room, you have to go up to Deck 5 and take the aft elevator (which most of the time only 2 of the 4 were working) back down to 3, The Carnival Hub App was a nice tool to have, sure you can bypass making your table reservation for the Aft Dining room on 5, but you can't request a specific table or server from the app, which in turn means you have a different server every night. The balcony rooms seem smaller than the other ships, there was only 1 night stand beside the bed, and the other side was about 7 inches from the wall/window to the balcony. Finally- with Carnival have a home port in Charleston, SC, you'd think that maybe they could have found more than 5 excursions for the guest to choose from when the docked there as an alternative port (since Bermuda was not an option). Read Less
Sail Date September 2019
Why Yes, and No? The Sunrise is a ship that is not new, but is new, a refurbished ship with many new amenities and also many new cabins which means more people. Unfortunately the cabins were put in at the expense of public areas. So, ... Read More
Why Yes, and No? The Sunrise is a ship that is not new, but is new, a refurbished ship with many new amenities and also many new cabins which means more people. Unfortunately the cabins were put in at the expense of public areas. So, why Yes and No? It's not a great ship but not nearly as bad as some of the reviews are making it out to be. We were supposed to embark in Manhattan, NY but were notified by Carnival a month before that the pier was being closed by Port Officials due to repairs, so we would embark in Brooklyn, NY after the ship disembarked passengers from the previous cruise in Manhattan and repositioned to Brooklyn. As we live on Long Island and Brooklyn is actually on Long Island, it was not a problem for us, but for others coming from out of the immediate area it posed somewhat of a logistical problem. But this was not Carnival's doing nor fault. The repositioning also caused a two hour delay in boarding. Carnival gives a choice of boarding times and we had chosen 12:30 to 1:00 PM, now making it a boarding time of 2:30 - 3 PM with sailaway at 6 PM. After speaking to a Carnival agent we were told to stick to the original time of 12:30, then another agent told someone on our CruiseCritic forum to go with the two hour delay. At this point I figured it would be a free for all as people would be arriving at all different times, and I was right. We unloaded at the baggage area at 1:14 PM, and we were on the ship by 1:56 PM, less than 45 minutes. We are not Platinum or Diamond VIFP and did not have FTTF. It went pretty smoothly, very organized, all the staff was helpful and friendly. Sailing out of Brooklyn you get to see the Statue of Liberty but do not sail by her. So the captain brought the ship out of the channel between the dock and Governor's Island and then turned UP river, just past the Statue and then back down again giving everyone on both sides of the ship some great views of her and great pictures too. My wife and I enjoyed the ship and enjoyed being on the ship. I can honestly say this was a strange cruise. We were supposed to go to Bermuda for two nights but due to rough seas and a hurricane we were diverted to Charleston, SC , then supposed to go on to Bermuda for one day. So a 25% future cruise credit because of the missed night in port. Then when the ship could not continue on to Bermuda due to rough seas, a 100% future cruise credit and a slooooooow (approximately 8 knots or around 10 mph) cruise home to Brooklyn. A total of five sea days, which we love, and a visit to a port we've never been to. We had some rocky seas and it seemed as if the ship was less stable than others I've been on. People were getting sick and I was queasy, but I had developed a problem in my abdomen just prior to the cruise so not sure how much that played into it. And we did not notice any foul odors or smells nor did we hear of a complaints of any. The Carnival Sunrise is a nice enough ship, but not too sure about the renovation. Carnival used to boast the biggest cabins on the sea, but it sure didn't feel like that at all. The room was sparse, one picture on the wall, a large screen tv, and that's it, fairly stark, but we didn't go to stay in our cabin. Plenty of food areas, the outside areas are nice, but getting to and from the Lido buffet was cramped, though not as bad as some of the reviews have said. I question that if they would have to close the outside decks due to weather if they would be able to accommodate all the passengers in the inside spaces. Guy's Burgers and Pig and Anchor were very good, as was the pizza and Blue Iguana Cantina. I only ate breakfast there, but it was a bit different and very good. The Lucky Bowl was good, I enjoyed the Asian "soup" bowls, but didn't eat at the Deli, nor the Seafood Shack. We always eat at the Steakhouse, and this was no disappointment, very good food, excellent service, and we took advantage of the free wine for the first night. We are not big drinkers, I don't drink at all and my wife lightly, so the bottle lasted the whole trip for her. Sushi bar was adequate, not great, but very nice over all. We did not eat at Cucina Del Capitano. Moving forward and aft on some of the decks was impossible causing diversions to other decks by going up or down and then reversing direction on the other side. This was on Decks 4 and 5. (We've cruised on the Carnival Splendor and didn't like it there either). The problem is that you use the elevator to get to a deck, only to find that you need to go to another deck to go through the ship. Also, some of the venues i.e., sushi bar, red frog pub, alchemy and the piano bar on the 5th deck are accessed either by the aft elevator or by walking through the casino, a smoking allowed area. Not good, but not really a deal breaker either. The entertainment was good, the shows very nice, and the shipboard musicians very good. The cruise director, Mikey, was very good, very high energy, funny and not intrusive. He and his team did a great job keeping things going, especially being as there were extra sea days to cover. We did not go to the comedy shows. The musicians found in the various venues were generally good, some not to our liking, and some were excellent. The staff; room stewards, main dining rooms, Lido food venues, Farenheit 555, and general cleaning crew, were excellent. They were friendly and very efficient. In Charleston we walked the Market to the right of the pier on, well, Market St. Nice, it seemed expensive to me, but I'm not a shopper. We also took a one hour carriage ride, with the company with the red sashes, through part of the historic area which was very nice, relaxing and informative. Guide was engaging, knowledgeable and humorous. Fee for the one hour was $28.00 per person. Disembarkation was very smooth and quick. We chose to have our baggage taken off and we also chose the late disembarkation. Finding our baggage was easy as it was the last set left in our zone and moving through the Customs line was pretty quick too. We were off the ship and waiting for about 10 minutes for our ride to pick us up. Good timing on my daughter's part. We go on a cruise to have a good time, and plan on it to be a good time. I've never had a bad time on a cruise, and we don't drink or gamble, I figure if you plan on it being good, it will be. Is this our favorite ship? No, but we would definitely sail on her again. At least the next time we'd be way more used to the through ship travelling. Read Less
Sail Date September 2019
I can’t begin to understand how any one can complain about the ship. Although I was one of the unfortunate ones to have their ports cancelled due to hurricane Humberto, I still can’t say a bad thing. They’re giving us a free cruise ... Read More
I can’t begin to understand how any one can complain about the ship. Although I was one of the unfortunate ones to have their ports cancelled due to hurricane Humberto, I still can’t say a bad thing. They’re giving us a free cruise for the inconvenience and the staff did amazing! Yes being stuck on a port for 6 out of 7 days during bad seas was rough but the staff did everything they can to make us feel safe and welcomed. EVERY STAFF MEMBER on that ship is AMAZING ! The entertainment is top notch.. food is the best I’ve ever had and I’m sorry there was no waiting , ship was clean and never felt crowded. The entertainment went on even though it was hard to stand on the stage , trust me I know I was on it as well. You can’t predict bad weather and we we’re u lucky but As I said the staff did everything they could to make it a fun cruise . All our excursions were refunded immediately . I would highly recommend guys burgers and the blue cantina, food was amazing . The alchemy bar was hands down the best drinks and most talented bartenders I’ve ever seen and that’s coming from a bartender myself, I learned a lot of tricks from them. I highly Recommend ignoring the bad reviews and booking this cruise! Read Less
Sail Date September 2019
This ship was recently renovated and rebranded as the sunrise from the previous triumph. The renovations were nice and elegant. The food was great, entertainment was spectacular, especially Mikey Gibson as a cruise director. He was full ... Read More
This ship was recently renovated and rebranded as the sunrise from the previous triumph. The renovations were nice and elegant. The food was great, entertainment was spectacular, especially Mikey Gibson as a cruise director. He was full of energy and so much fun. Perfect for a cruise that had very upset passengers due to hurricane humberto changing the whole itinerary from 3 days in bermuda to we didnt reach any foreign ports at all except for a 6 hour stay in Charleston, south carolina. the renovations were elegant however and i was always skeptical of how a 2 month dry dock comes out without issues. Well this ship has alot. - The elevators are a complete disaster and numerous times got stuck and would be shut down. Some of them would open and close several times before finally going to the floor you desired. -i have always viewed and read comments here on cruise critic but never replied or posted a review and always felt there were just negative people out there trolling. Well this was the first time that i did indeed smell sewage/garbage in any elevator that you use in the AFT of the ship near the piano bar and alchemy bar on deck 5. - Deck 2 we had plumbing issues, where we couldn't flush the toilet and the shower had no hot water. I belong to carnival groups on other social sites and people on my same cruise had the issues on other decks. -there were busted seats in the liquid lounge/theatre. Also a busted seat in the redfrog bar on the lido deck. -outside an elevator i saw panels on the wall being held up by packing tape! -white paint was pealing off corner railings in the buffet marketplace and you can see the gold trim that was painted over with white. - automatic doors into buffet is not automatic you need to push a button. Stupid and makes no sense if you have you hands full of food how do you press the button -glass automatic door coming off the lido pool area onto deck 9 would constantly get stuck!! Just seemed like a horribly rushed renovations. Carnival should take their time and look everything over. Also why didnt the sunrise receive the same 3 deck serenity and waterfall as sunshine her sister ship. That was such a wow factor!! Read Less
Sail Date September 2019
Carnival Sunrise Ratings
Category Editor Member
Cabins 4.0 3.6
Dining 4.0 3.3
Entertainment 4.5 3.5
Public Rooms 4.0 3.0
Fitness Recreation 4.0 3.4
Family 5.0 3.4
Shore Excursion 4.0 3.2
Enrichment 2.0 2.9
Service 3.5 3.7
Value For Money 4.5 3.0

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