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7 New York (Brooklyn, Red Hook) to Bermuda Cruise Reviews

The new season for the Sunrise (aka Triumph), ok, lets break it down into a few areas. First shout out to the crew, they were wonderful, the whole trip were always upbeat and gracious as always. Second, the food we found to be ... Read More
The new season for the Sunrise (aka Triumph), ok, lets break it down into a few areas. First shout out to the crew, they were wonderful, the whole trip were always upbeat and gracious as always. Second, the food we found to be cooked to our liking, and we always had our fill. Cruise Director-Mikey and staff most enjoyable we have encountered in 6 years of sailing. Especially having to make back up plans for 3 of the sailing days. Also he was very clear when he gave any instructions we needed to know. Entertainment- was refreshing to watch shows that wasn't the same thing we have seen on the Pride for the past 6 years. Now, for the flip side, for a ship that just went through a major over haul, some areas were sorely overlooked. And some of the deck plans weren't thought out very well, For example, deck 3 to get to the Aft Dining Room, you have to go up to Deck 5 and take the aft elevator (which most of the time only 2 of the 4 were working) back down to 3, The Carnival Hub App was a nice tool to have, sure you can bypass making your table reservation for the Aft Dining room on 5, but you can't request a specific table or server from the app, which in turn means you have a different server every night. The balcony rooms seem smaller than the other ships, there was only 1 night stand beside the bed, and the other side was about 7 inches from the wall/window to the balcony. Finally- with Carnival have a home port in Charleston, SC, you'd think that maybe they could have found more than 5 excursions for the guest to choose from when the docked there as an alternative port (since Bermuda was not an option). Read Less
Sail Date September 2019
Why Yes, and No? The Sunrise is a ship that is not new, but is new, a refurbished ship with many new amenities and also many new cabins which means more people. Unfortunately the cabins were put in at the expense of public areas. So, ... Read More
Why Yes, and No? The Sunrise is a ship that is not new, but is new, a refurbished ship with many new amenities and also many new cabins which means more people. Unfortunately the cabins were put in at the expense of public areas. So, why Yes and No? It's not a great ship but not nearly as bad as some of the reviews are making it out to be. We were supposed to embark in Manhattan, NY but were notified by Carnival a month before that the pier was being closed by Port Officials due to repairs, so we would embark in Brooklyn, NY after the ship disembarked passengers from the previous cruise in Manhattan and repositioned to Brooklyn. As we live on Long Island and Brooklyn is actually on Long Island, it was not a problem for us, but for others coming from out of the immediate area it posed somewhat of a logistical problem. But this was not Carnival's doing nor fault. The repositioning also caused a two hour delay in boarding. Carnival gives a choice of boarding times and we had chosen 12:30 to 1:00 PM, now making it a boarding time of 2:30 - 3 PM with sailaway at 6 PM. After speaking to a Carnival agent we were told to stick to the original time of 12:30, then another agent told someone on our CruiseCritic forum to go with the two hour delay. At this point I figured it would be a free for all as people would be arriving at all different times, and I was right. We unloaded at the baggage area at 1:14 PM, and we were on the ship by 1:56 PM, less than 45 minutes. We are not Platinum or Diamond VIFP and did not have FTTF. It went pretty smoothly, very organized, all the staff was helpful and friendly. Sailing out of Brooklyn you get to see the Statue of Liberty but do not sail by her. So the captain brought the ship out of the channel between the dock and Governor's Island and then turned UP river, just past the Statue and then back down again giving everyone on both sides of the ship some great views of her and great pictures too. My wife and I enjoyed the ship and enjoyed being on the ship. I can honestly say this was a strange cruise. We were supposed to go to Bermuda for two nights but due to rough seas and a hurricane we were diverted to Charleston, SC , then supposed to go on to Bermuda for one day. So a 25% future cruise credit because of the missed night in port. Then when the ship could not continue on to Bermuda due to rough seas, a 100% future cruise credit and a slooooooow (approximately 8 knots or around 10 mph) cruise home to Brooklyn. A total of five sea days, which we love, and a visit to a port we've never been to. We had some rocky seas and it seemed as if the ship was less stable than others I've been on. People were getting sick and I was queasy, but I had developed a problem in my abdomen just prior to the cruise so not sure how much that played into it. And we did not notice any foul odors or smells nor did we hear of a complaints of any. The Carnival Sunrise is a nice enough ship, but not too sure about the renovation. Carnival used to boast the biggest cabins on the sea, but it sure didn't feel like that at all. The room was sparse, one picture on the wall, a large screen tv, and that's it, fairly stark, but we didn't go to stay in our cabin. Plenty of food areas, the outside areas are nice, but getting to and from the Lido buffet was cramped, though not as bad as some of the reviews have said. I question that if they would have to close the outside decks due to weather if they would be able to accommodate all the passengers in the inside spaces. Guy's Burgers and Pig and Anchor were very good, as was the pizza and Blue Iguana Cantina. I only ate breakfast there, but it was a bit different and very good. The Lucky Bowl was good, I enjoyed the Asian "soup" bowls, but didn't eat at the Deli, nor the Seafood Shack. We always eat at the Steakhouse, and this was no disappointment, very good food, excellent service, and we took advantage of the free wine for the first night. We are not big drinkers, I don't drink at all and my wife lightly, so the bottle lasted the whole trip for her. Sushi bar was adequate, not great, but very nice over all. We did not eat at Cucina Del Capitano. Moving forward and aft on some of the decks was impossible causing diversions to other decks by going up or down and then reversing direction on the other side. This was on Decks 4 and 5. (We've cruised on the Carnival Splendor and didn't like it there either). The problem is that you use the elevator to get to a deck, only to find that you need to go to another deck to go through the ship. Also, some of the venues i.e., sushi bar, red frog pub, alchemy and the piano bar on the 5th deck are accessed either by the aft elevator or by walking through the casino, a smoking allowed area. Not good, but not really a deal breaker either. The entertainment was good, the shows very nice, and the shipboard musicians very good. The cruise director, Mikey, was very good, very high energy, funny and not intrusive. He and his team did a great job keeping things going, especially being as there were extra sea days to cover. We did not go to the comedy shows. The musicians found in the various venues were generally good, some not to our liking, and some were excellent. The staff; room stewards, main dining rooms, Lido food venues, Farenheit 555, and general cleaning crew, were excellent. They were friendly and very efficient. In Charleston we walked the Market to the right of the pier on, well, Market St. Nice, it seemed expensive to me, but I'm not a shopper. We also took a one hour carriage ride, with the company with the red sashes, through part of the historic area which was very nice, relaxing and informative. Guide was engaging, knowledgeable and humorous. Fee for the one hour was $28.00 per person. Disembarkation was very smooth and quick. We chose to have our baggage taken off and we also chose the late disembarkation. Finding our baggage was easy as it was the last set left in our zone and moving through the Customs line was pretty quick too. We were off the ship and waiting for about 10 minutes for our ride to pick us up. Good timing on my daughter's part. We go on a cruise to have a good time, and plan on it to be a good time. I've never had a bad time on a cruise, and we don't drink or gamble, I figure if you plan on it being good, it will be. Is this our favorite ship? No, but we would definitely sail on her again. At least the next time we'd be way more used to the through ship travelling. Read Less
Sail Date September 2019
I can’t begin to understand how any one can complain about the ship. Although I was one of the unfortunate ones to have their ports cancelled due to hurricane Humberto, I still can’t say a bad thing. They’re giving us a free cruise ... Read More
I can’t begin to understand how any one can complain about the ship. Although I was one of the unfortunate ones to have their ports cancelled due to hurricane Humberto, I still can’t say a bad thing. They’re giving us a free cruise for the inconvenience and the staff did amazing! Yes being stuck on a port for 6 out of 7 days during bad seas was rough but the staff did everything they can to make us feel safe and welcomed. EVERY STAFF MEMBER on that ship is AMAZING ! The entertainment is top notch.. food is the best I’ve ever had and I’m sorry there was no waiting , ship was clean and never felt crowded. The entertainment went on even though it was hard to stand on the stage , trust me I know I was on it as well. You can’t predict bad weather and we we’re u lucky but As I said the staff did everything they could to make it a fun cruise . All our excursions were refunded immediately . I would highly recommend guys burgers and the blue cantina, food was amazing . The alchemy bar was hands down the best drinks and most talented bartenders I’ve ever seen and that’s coming from a bartender myself, I learned a lot of tricks from them. I highly Recommend ignoring the bad reviews and booking this cruise! Read Less
Sail Date September 2019
This ship was recently renovated and rebranded as the sunrise from the previous triumph. The renovations were nice and elegant. The food was great, entertainment was spectacular, especially Mikey Gibson as a cruise director. He was full ... Read More
This ship was recently renovated and rebranded as the sunrise from the previous triumph. The renovations were nice and elegant. The food was great, entertainment was spectacular, especially Mikey Gibson as a cruise director. He was full of energy and so much fun. Perfect for a cruise that had very upset passengers due to hurricane humberto changing the whole itinerary from 3 days in bermuda to we didnt reach any foreign ports at all except for a 6 hour stay in Charleston, south carolina. the renovations were elegant however and i was always skeptical of how a 2 month dry dock comes out without issues. Well this ship has alot. - The elevators are a complete disaster and numerous times got stuck and would be shut down. Some of them would open and close several times before finally going to the floor you desired. -i have always viewed and read comments here on cruise critic but never replied or posted a review and always felt there were just negative people out there trolling. Well this was the first time that i did indeed smell sewage/garbage in any elevator that you use in the AFT of the ship near the piano bar and alchemy bar on deck 5. - Deck 2 we had plumbing issues, where we couldn't flush the toilet and the shower had no hot water. I belong to carnival groups on other social sites and people on my same cruise had the issues on other decks. -there were busted seats in the liquid lounge/theatre. Also a busted seat in the redfrog bar on the lido deck. -outside an elevator i saw panels on the wall being held up by packing tape! -white paint was pealing off corner railings in the buffet marketplace and you can see the gold trim that was painted over with white. - automatic doors into buffet is not automatic you need to push a button. Stupid and makes no sense if you have you hands full of food how do you press the button -glass automatic door coming off the lido pool area onto deck 9 would constantly get stuck!! Just seemed like a horribly rushed renovations. Carnival should take their time and look everything over. Also why didnt the sunrise receive the same 3 deck serenity and waterfall as sunshine her sister ship. That was such a wow factor!! Read Less
Sail Date September 2019
During my first two days on the cruise I got food poisoning from O'sheerans bar and grill. The boat was terrible because the rooms were so small and the food was so fake and awful! The boat itself had not much to do on it. It was my ... Read More
During my first two days on the cruise I got food poisoning from O'sheerans bar and grill. The boat was terrible because the rooms were so small and the food was so fake and awful! The boat itself had not much to do on it. It was my boyfriends first time on a cruise and this made him not want to cruise again. The ship did not sail smooth at all. I told staff about this awful experience and they did not care. Everything is so expensive on the ship and a rip-off. I would NOT recommend this to anybody at all. I am very upset with my experience. The staff was nice but the food was terrible and wasn't cook correctly. Shore excursions are so expensive and not worth it at all. Please do not purchase when you can get transportation or things on the island for cheaper. This cruise line tries to get your money. I hope that they really fix this ship and the problems because I am sure many people have felt the same way as I did about this trip. Read Less
Sail Date April 2019
We choose this cruise because our cruising friends also were going on this cruise. Some of us had been on the Breakaway to Bermuda, and for some this was our first time. We got to the Port at 10:30 am and the Port was very busy that ... Read More
We choose this cruise because our cruising friends also were going on this cruise. Some of us had been on the Breakaway to Bermuda, and for some this was our first time. We got to the Port at 10:30 am and the Port was very busy that day 2 other ships in Port. This didn't effect us much other then our Taxi trying to get to the curb to drop us off. We dropped off our luggage and into the Port we went. Security lines were long, put it was fast moving, so no issue at all. Since we were booked in a Haven Suite, check in was a breeze. Right to the Haven lounge and check in there. We were able to sit and relax, have a snack and chat with others until we were ready to board. We were escorted up to the ship and into the Haven area, where we were served drinks and some delicious sliders. I must say, you do get spoiled when booke in the Haven.The restaurant and the Staff in there were outstanding.The food was great, and if you didn't want to do anything else, you absolutely would never have to leave the Haven. We had the Haven Courtyard Penthouse Suite 16704 and loved it, very private and the balcony was a pretty good size, no complains at all. Our Butler Armando, Room Stewardess Julie, Concierge Patrick were all fabulous, Thank you for making our vacation so great. We would also like to Thank our Captain Alf Mikael Hilden for keeping us well informed about he weather and the Hurricane lurking out there.He kept us all safe and sound.Also Thank you to the Hotel Director Prem Kainikkara and to his amazing staff/ crew.Last but certainly not least to the Cruise Director DanDan and his crew for never a dull moment and for Great Shows. Thank you all NCL Staff/Crew for a great cruise. The ship is lovely and we will certainly book again, since there is much more to do, and we ran out of time to do it all. Read Less
Sail Date October 2016
We had chosen this cruise because it was close to home (we live in NJ) and we were traveling as a group of 15 family members including my 90 grandparents. Embarkation was smooth, however when it came time for luggage delivery ... Read More
We had chosen this cruise because it was close to home (we live in NJ) and we were traveling as a group of 15 family members including my 90 grandparents. Embarkation was smooth, however when it came time for luggage delivery everyone's arrived but one bag. I would up finding my luggage in front of a stateroom at the opposite end of the hall. We had 5 balcony staterooms. The bathroom was smaller than that of a balcony on other cruise lines. The room was adequate - each balcony room had a different arrangement - some had the couch/sitting area first then beds by the balcony, and some had the beds first and couch by the balcony. The stateroom attendants were very nice and were very helpful with my grandparents needs. One thing I noticed was that ice was never filled in the room. The ship itself has a lot of activities for children, taking away from the experience for adults. There is only a small adult pool that could perhaps accommodate 75 people, when there were more than 4,000 on board. You could NEVER get a chair on deck to sit in the sun or shade, because every chair had a towel clipped on it by 6:30 am. The staff on deck says they use a red sticker to monitor if people aren't sitting in their chairs, however all week I only saw that done twice. I cannot even begin to explain how many fights broke out over chairs. You were lucky if you could find one chair at 7 am for your whole family to share. The boat has a ropes course, water slides, and trampoline area for the kids, and because of that there is not adequate pool space or chairs for the amount of people on board. Instead of looking forward to my days at sea, I began to dread them. The restaurants are typical cruise restaurants. Specialty dining had to be booked in advance, because it was sold out on board. General dining had a long wait during certain areas, but we knew this so we booked those in advance too. My #1 recommendation for this boat is BOOK EVERYTHING BEFORE YOU CRUISE, THE DAY IT BECOMES AVAILABLE! Every show and restaurant were fully booked the day we got on the boat, so do so the day it becomes available online. This includes comedy shows on board. For shows, I highly recommend the Cirque show in the Spieglar Tent (book in advance and arrive early for good seats) and the Second City shows. When you arrive in Bermuda, rent a scooter in the dock yard for all three days, it is truly your best way to get around and see the whole island at your leisure. Horseshoe Bay is a little crowded but work it if you like to climb the rocks, Elbow beach is gorgeous too but no amenities there like at Horseshoe. Disembarkation was a MESS! It seems the majority of people carried of their own luggage. Our color was supposed to be 2nd to disembark after carry off and we were running about an hour behind because of how many people were trying to get off at once. Be prepared for very long lines, over an hour long, to get off the boat. We had two children with us, one whose 7 and one whose 11 and while the enjoyed themselves, they said that after a day or two they ran out of things to do on the boat. It was very difficult for my grandparents who were in wheel chairs and walkers because the hallways are very narrow, and elevators were always packed. At times, we had to wait 20 minutes before we could get them on an elevator. There were several medical emergencies on board which seemed to be handled differently. A staff member died during a weekly emergency protocol drill, which did make us feel a bit unsafe that that could happen. Three more staff members were in critical condition from the same drill. The cruise staff/captain did nothing to address this to us, and we all either a) saw it ourselves as it happened or b) saw it on the news/in a paper. Many of us felt that our safety, as well as the staffs, should have been addressed. Also during the week there was a code late at night referring to a child who needed assistance and the captain did come on the speaker and address it, and a helicopter had to land on board to transport a teen to a hospital for abdominal pain, which the captain did address on the speaker. Overall, I wasn't satisfied with spending over $25,000 on staterooms and having the experience we did. Everyone should be able to get a chair on days at sea, and take a dip in the pool. No one should fear for their safety, or be unable to get around because of a wheelchair. If you are a young couple and looking for an easy getaway from NY then sure, go for it. If you are a family, I do not recommend this boat. Go for a smaller Norwegian boat or travel on Royal Caribbean (who even thought the have mega boats can accommodate everyone). Read Less
Sail Date July 2016

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