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594 New York (Manhattan) to Bermuda Cruise Reviews

My mom and I took my 4.5 year old nephew on a 5 night cruise to Bermuda. This was my third Disney cruise and my third time on the Magic sailing out of NYC. This was my second Halloween on the High Seas. My nephew loved meeting all of ... Read More
My mom and I took my 4.5 year old nephew on a 5 night cruise to Bermuda. This was my third Disney cruise and my third time on the Magic sailing out of NYC. This was my second Halloween on the High Seas. My nephew loved meeting all of the characters; it was probably his favorite thing to do. Bermuda was a great port of call and we really enjoyed Horseshoe Bay beach. The Disney movies in the room were also a godsend as my nephew is an early riser and we put movies on for him to watch so we could get some extra sleep in the morning. EMBARKATION: Always seems to take forever on Disney compared to other cruise lines. The characters coming out helps, but it still is a very slow process. And there is never enough seating in the NYC cruise terminal. DINING: Our waiters were amazing with my nephew and brought him chicken nuggets, french fries, and apple slices every night because he is an incredibly picky eater. I found the gluten free options very lacking. Other cruise lines give you an option of ordering off menu or will try to make non gluten free items gluten free for you. That is not the case on Disney. Some nights there wasn't even a gluten free appetizer option. Really enjoyed getting gluten free mickey waffles everyday for breakfast in the buffet though. Lumiere's now seems very boring and outdated compared to the other two restaurants as well. HALLOWEEN ACTIVITIES: Were way too late for our 4.5 year old. We had the early dinner seating so had to stay up until 8:15 for trick or treating to start. We also found the party and trick or treating to not be well organized. KIDS CLUB: We could not get my nephew to attend the kids club on his own. We had him try it once for 45mins and when I went to pick him up he was standing in the room by himself not doing anything. He begged us not to have him go back by himself. He's a very shy kid so we suspected this may happen before the start of cruise. We attended the Zootopia and Sloppy Science activities during an open house and loved them. The Zootopia activity was especially cute. SERVICE: Amazing as always. Read Less
Sail Date September 2019
We have sailed on the NCL Dawn three times.Always have enjoyed.This time was no exception.The Dover Sole at Le Bistro was so delicious.Patti and Jose in the Atrium each evening performing was wonderful. The only negative we found was ... Read More
We have sailed on the NCL Dawn three times.Always have enjoyed.This time was no exception.The Dover Sole at Le Bistro was so delicious.Patti and Jose in the Atrium each evening performing was wonderful. The only negative we found was the twenty year olds in the suite next to ours who got so drunk and had screaming girls at 3am pounding on their door.Who do you call on a ship in the middle of the ocean at 3 am to report this kind of event?This only happened on the last night out but left such a terrible memory.Our suite on deck 12 was very large and our room steward kept it very clean.Our butler was pleasant.Not our best ever butler but he tried very hard. All the meals were very good and we had no complaints.Bermuda was beautiful as always even after a hurricane.Such a special island.We hope to sail on NCL again soon. Read Less
Sail Date September 2019
We took this as our first cruise. It was my birthday that week. We didn't make it to Bermuda, however we had a great time.The dining staff(Eddy. Riafin and one other ) were fantastic. All the staff including room staff was fantastic! ... Read More
We took this as our first cruise. It was my birthday that week. We didn't make it to Bermuda, however we had a great time.The dining staff(Eddy. Riafin and one other ) were fantastic. All the staff including room staff was fantastic! We will definitely cruise with Carnival Sunrise again! For being on the ship 5 out of 6 days we were always enertained. The shows were incredible! The talent on that ship from shows to 3rd floor music was great. The pictuted we had done on formal nights came out beautiful, and there was no high potch sales involved! We look forward to sailing with Carnival Sunrise again, not to mention they gave us 100% refund dur to not making it to Bermida. We did stop in Charleston which was beautiful and enjoyed that port.All in all it was a grrat experience for a first time cruise! Can't wait to book again! Read Less
Sail Date September 2019
We have never been to Bermuda so decided to try cruising from New York on the Escape. This was our first time being on one of the larger Norwegian ships. Embarkation went smooth and we were on the ship around 12:30 and went directly to ... Read More
We have never been to Bermuda so decided to try cruising from New York on the Escape. This was our first time being on one of the larger Norwegian ships. Embarkation went smooth and we were on the ship around 12:30 and went directly to book our shows for the week. We then had lunch at O'Sheehan's and then familiarized ourselves with the ship until we were able to get in our room. The ship is huge but most of the restaurants/bars/entertainment are located on 3 levels. Our room was 15712 and it had balcony. The bathroom was quite roomy. We only ate at the complimentary restaurants. The food was good but the choices were a little repetitious. Make sure you see The Choir of Man show and Howl at the Moon. Very fun! Pool area is nice but the pool is small and it was always full with people. Embarkation was also smooth but we booked a transfer to the airport thru the ship and the driver of the bus had never driven to the airport before so it took us a little longer. Read Less
Sail Date August 2019
We're in our 60's and have cruised on many lines over the last 40 years. Favorite cruise ship right now would be Celebrity Equinox. We booked Oceania Insignia for its smaller intimate ship size, highly recommended cuisine, and ... Read More
We're in our 60's and have cruised on many lines over the last 40 years. Favorite cruise ship right now would be Celebrity Equinox. We booked Oceania Insignia for its smaller intimate ship size, highly recommended cuisine, and itinerary to Hamilton and St. George Bermuda. We truly miss the ability of the newer mega ships to dock there. They are too large to fit in Hamilton, and much too large to enter St. George through "the cut" - a very small entryway into the harbor and one of the best views you will see. Docking in Hamilton is perfect because you walk off the ship onto Front Street - where upscale shops and restaurants are plentiful. We choose an outside cabin on deck 3 with only a porthole - like the ocean liners of yesteryear. We had looked at other cabins, but the price increase for a picture window or a veranda cabin was not worth it to us. Cabin sizes were no larger and you were at most only a few floors higher. Cabin was nice enough, but the porthole was recessed into the hull, so the views and daylight were impacted. Beds were very comfortable, but the bathroom and shower were the smallest I can recall on any cruiseship. The toilet was angled towards the door because it wouldn't fit any other way. The shower was glass enclosed by 2 swinging doors, but you could not turn around in it. We loved the small size of the ship - 30,000 tons or so. Our fellow cruisers were mostly seniors and very well behaved compared to many other lines we've been on. The highlight of the ship experience for us was the ambiance of the dining room. Tables were spaced out enough to give you privacy - you know how other cruise lines put tables so close to you that you can't have a private conversation! Not so here. And tables for 2 were plentiful and placed around the perimeter of the dining room, affording beautiful ocean views. Did I mention Versace china and stemware (for both red and white wine) were always waiting for you? Service again was excellent. The atmosphere was beautiful. Not so the food. And this was the biggest disappointment of the experience. It was certainly edible for the most part, but no WOW factor. The lobster tail was soft and mushy with little taste. Texture is important and I like my tails crunchy and juicy. Steaks had no wow factor as well - certainly not up to what you'd get in any upscale steakhouse. Even their Polo grill NY strip was sent back. It was served medium rare as requested, but lacked any taste and strangely lacked any juice oozing out of it just a little. It was also only about 1/2 an inch high, and steaks need to be a bit thicker to properly sear and retain juiceiness. The Queens Cut prime rib that replaced it also appeared to be medium rare, but again had no moisture in it and was quite chewy. I'm guessing grass fed which is a cheaper option. The lemon chicken for lunch on the last sea day was inedible - tough. The pieces had the look of meat that had been reheated too many times. Again they were quick to bring a second plate, but the result was the same. Those were my 2 sendbacks. On the other hand, there was a leg of lamb entree that was delicious and full of flavor, but those entrees were few on this voyage. I was truly astounded that the food quality was subpar because this was, after all, Oceania! I wonder if this sailing was just one of those off weeks? We may try Oceania again to see if that's the case, because the atmosphere and table spacing in the dining room are huge plusses. Toscana served a very good veal osso bucco. Overall, I'd give the Dining 5 stars for how it's setup and 2 stars for food quality, so a generous 4 star combined. Read Less
Sail Date August 2019
Enjoyed all of the music everywhere-nice touch. GREAT comedy shows, top notch stand up professionals, and plenty of performances! Rowan, the washy-washy singer was delightful. Sadly, the quality of the food in the cafe and the main ... Read More
Enjoyed all of the music everywhere-nice touch. GREAT comedy shows, top notch stand up professionals, and plenty of performances! Rowan, the washy-washy singer was delightful. Sadly, the quality of the food in the cafe and the main dining rooms really plummeted. We could be wrong, but it sure tastes like many or all of the entree's, especially the FISH was pre-cooked and then re-heated. Very dry and salty, all of it. Not one good fish dish the entire trip and NO lobster ever. The desserts tasted like they were full of preservatives too, like they were also pre-made, frozen, thawed then served. They just didn't have that fresh flavor, more like Jewel bakery quality. We thought that the cruise directors did a great job with all of the activities and everyone around the ship was so nice. Our balcony room felt spacious. The room steward was super. Only thing was that the carpet in our cabin was quite dirty, looked like it hadn't been cleaned in a very long time. Wished that there was options for late night dining. Lots of things still going on late into the eve, but the cafe shuts down on some nights around 11:00 and the only option is O'Sheehans-a sit down place with a long line down the halls, and an extremely long wait, or room service at an extra fee. Come on NCL, if you are going to offer late night entertainment, keep the cafe at least partially open. Embarkation & dis-embarkation were very smooth! Read Less
Sail Date August 2019
I chose the Norwegian Escape because I liked the convenience leaving out of NY and I wanted to visit Bermuda, a place I had never been. I also thought the ship would provide constant entertainment for my 7 year old daughter (who celebrated ... Read More
I chose the Norwegian Escape because I liked the convenience leaving out of NY and I wanted to visit Bermuda, a place I had never been. I also thought the ship would provide constant entertainment for my 7 year old daughter (who celebrated her bday during our cruise) and we weren’t disappointed! Between the kids club, daily games and entertainment, pool and slides, arcade, nightly shows, etc. there was always something to do! I was also very impressed with the service onboard- the staff truly works very hard to provide great service and accommodate your needs. I absolutely LOVED the waterfront, the designated quiet area onboard to just lounge and enjoy the sea! I also loved Bermuda although I didn’t get to see everything I wanted to. Horseshoe Bay is an amazing and beautiful beach, enjoyed the snorkel tour (booked through the ship) and shopping. My daughter and I stayed onboard one morning in port to enjoy the pool and slides without the crowds. You really have to find the quiet times (early morning, late in day and days in port) onboard to enjoy pool! On “at sea” days, get chairs early in the morning or you won’t get a seat! I thought the ship was kept very clean and I was happy with my room (although it was an inside room and small, it was in good condition and clean.) The food onboard was good(not great). My favorites were the hibachi specialty restaurant Teppanyaki and O’ Sheehans, the Irish pub. The service at all the specialty restaurants and O’Sheehans was good except at Cagney’s Steakhouse the night we went as it was extremely busy. I loved Choir of Man, one of the shows onboard - I thought it was fun and entertaining and After Midnight had a lot of talented performers. All in all the cruise was a wonderful vacation with very special memories - I plan on booking Norwegian again hopefully soon! Read Less
Sail Date August 2019
We booked this cruise as a less expensive alternative to flying down and staying a few nights in a $1200 a night room in one of the resorts down in Bermuda. The itinerary was perfect-- 2.5 days in St George and a day and a half in Hamilton ... Read More
We booked this cruise as a less expensive alternative to flying down and staying a few nights in a $1200 a night room in one of the resorts down in Bermuda. The itinerary was perfect-- 2.5 days in St George and a day and a half in Hamilton and well away from the large ships in the Dockyard. A well positioning floating hotel near all the things we like to go and do on the island. It was our first time on Oceania-- we have cruise a bunch and have run the gamut but our more recent experiences have mostly been on Seabourn. Impression: The ship was coming off a refurbishment and the overall impression was that it was tastefully done-- keeping the clubby atmosphere from before but updating it a bit to be a little more modern. It was on par decor wise with a newer Ritz Carlton. Everything seemed quite new and the ship itself appeared to be a very good condition-- literally the only maintenance fault I could find was the little muster station frame on the back of our cabin door was slightly damaged. Cabin: We opted not to get a verandah on this drip due to the large amount of time we planned to spend ashore. As many have mentioned, the bathrooms on this class of ship are notoriously small. The shower doors are quite clever in that they open in or out to give you more working space in the bathroom but the bottom line is that you are showering in what amounts to a small telephone booth. Refurbishment of the rest of the cabin was top notch-- tons of storage space for its size. The bed was also one of the most comfortable we've had on a ship. The cabin was quite small though and I think in hindsight I would have booked a larger one had I known (even though the verandah wasn't a big selling point). Ours was also forward on the ship and the first night out we had rough seas-- it was the first time I've ever gotten seasick. I would have picked one much more amidships looking back. Dining: Oceania gets very high marks for dining and they aren't totally undeserved, but there are nuances. Overall the food is very good. The complimentary alternative dining rooms Toscana and Polo Grill are the best venues aboard for overall quality. - Grand Dining Room: Overall was very hit or miss. We had one good dinner there, one mediocre. The food is not cooked to order so it does have that banquet hall quality to it-- frankly I was expecting a bit more from them here. - Polo Grill: I went in thinking this would be my favorite with the clubby wood paneling and dark leather chairs-- it looks like a steakhouse in Manhattan from central casting. We had dinner there one night and it was very good. My New York Strip was well prepared but cut thinner than you get in a shoreside establishment. The others in our group were indifferent to their filets but enjoyed the appetizers and sides. Its a very filling meal so best to skip lunch the day of. - Toscana: This ended up being our favorite and we were able to score a second reservation the last night (you are guaranteed only one at Polo and Toscana each cruise). The food was uniformly good and it was fun getting to order around the menu and put pastas in as mid courses. A lot of sharing. - The Terrace: The buffet overall was of a high quality but was lacking in options. What looks like a large buffet (at least as large as it could get on a ship this size) is actually a mirror image of itself on the other side. This is most apparent at lunch where the options are limited. It would be fun if they added more. Breakfast was quite good here with a made to order omelet station. - Waves Grill: We ended up eating lunch here quite a bit as it was open on embarkation day as well as being next to the pool (where we spent most sea days). The burger is quite good as is the reuben sandwich. The Cuban sandwich left a little to be desired. Ice cream, milkshakes, and a smaller buffet of cold items are also available here and very tasty. - Room Service: Overall your standard shipboard room service. The only downside to our cabin was that we were not entitled to hot breakfast which was a bit of a disappointment. The two times we ordered continental breakfast it was delivered on time. Their baked goods, particularly croissants, are far and away the best at sea and beat out some much more expensive lines like Seabourn and Regent. We ordered hot items when we got back to the ship late one night-- the club sandwich and pizza were perfectly adequate. - Baristas: The coffee shop off the Grand Dining Room was a popular spot and overall was very good. They have miniature baked items like croissants etc off to the side during breakfast hours. The only head scratcher was the lack of quality of the to go cups which were generic (no branding?), small and would quickly fall apart-- time to get some proper paper cups in their Oceania! Entertainment and Activities: We made good use of the bars on board-- mostly the Waves Bar by the pool but also Martinis which is on Deck 5 near the Casino. Everyone was super friendly. A note on the beverage package-- if you drink more than 3 drinks a day just get it. The drinks listed in the menus are single pours which are much smaller than standard in the US. If you want a drink that looks like you would get back at home you have to order a double which can get the drink price to $18-22 a pop. The beverage package saved us a lot of money. Entertainment overall was good but not spectacular. Highlights were the cruise director Carson, the dancers, and the band was really quite good and would play by the pool in the afternoon. Low point was the comedian they brought on who had two shows. To be fair to her it felt like she had to cut out or tone down a lot of her material to not offend people. There was a broadway revue that was good but could have skipped it. The casino was not well utilized and overall the ship went to bed quite early. Horizons up on Deck 10 was the late night venue although it wasn't heavily used. Service: Generally it was very good, well intentioned, and unobtrusive. Our cabin staff were very good and everything was spotless when we got back to the cabin every time. Service in the Grand Dining room was a bit mechanical. Dining service was much better in Polo and Toscana and on par with what you would expect in a land based fine dining restaurant. Everyone made a good effort to make you happy. Spa: Canyon Ranch runs this and it was impressive given its small size. The changing area has two showers, a disproportionally enormous steam room, and bottled water and gatorade are provided in small coolers. The changing room opens onto a nice private deck with a large hot tub overlooking the bow. The spa service I got (50 min deep tissue massage) was very relaxing but it was more like a very enthusiastic Swedish massage rather than true deep tissue. Overall the spa is overpriced for what you get but hey, its vacation! Ports: Bermuda was the main attraction for this cruise and candidly we would have booked whatever was the smallest ship going from the Northeast that was docking at St George and Hamilton rather than the Dockyard-- it just happened to be this one. We spent the vast majority of our time off the ship at beaches and in town and actually didn't return to the ship for dinners, rather eating them ashore as well. The Insignia as a floating hotel was perfect and it was nice moving over to Hamilton the last day to make shopping a little easier and bring you more central to things on the island. Overall we were very impressed with Oceania. Small bonus for this trip was there were absolutely no kids aboard (I'm thinking owing to it butting up against Labor Day weekend). I would sail them again for the right itinerary. Read Less
Sail Date August 2019
The itinerary was great and Bermuda is beautiful, but, NCL can use some improvements. Some thoughts: 1. There are too many specialty restaurants and exclusive areas on board which forces the crowds into an area that is comparable to ... Read More
The itinerary was great and Bermuda is beautiful, but, NCL can use some improvements. Some thoughts: 1. There are too many specialty restaurants and exclusive areas on board which forces the crowds into an area that is comparable to smaller-sized ships. 2. Elevator service was insufficient during busier times. 3. The quality of the food in the main dining room was inconsistent and not on par with other cruise lines that we have experienced. Eg. the appetizers were great, entrees meh. 4. My daughter signed up for family karaoke on two different nights. On one occasion, children under 18 years old were told that they may sign up until 10 PM and they would have the opportunity to sing their songs. Everyone who signed up by 10 got to sing. On the second occasion, my daughter signed up before 10 PM, but, the DJ later announced, at 10 PM, that no more children under 18 would be allowed to sing. This is inconsistent and inconsiderate and my daughter was very disappointed. The DJ should have policed the sign up process better and not have let the younger cruisers sign up and wait around for something that was not going to happen. This is not to say that the vacation was a total bust and if it were our first time cruising, we would have been quite pleased. But, compared to other cruise lines that don't have these problems, NCL should take note. Read Less
Sail Date August 2019
Overall had a great time! Family of 4 (kids 5 and 9). 4 night cruise to Bermuda on August 15th. The crowd was very diverse, but very friendly. Met a lot of people from NY and CT, even a few from England. We are from Philly, we ... Read More
Overall had a great time! Family of 4 (kids 5 and 9). 4 night cruise to Bermuda on August 15th. The crowd was very diverse, but very friendly. Met a lot of people from NY and CT, even a few from England. We are from Philly, we vacation in OC NJ, this crowd was more from Wildwood. We chose this cruise since we could drive to the port, overall it was a simple process. We parked and off loaded our luggage; and it took less than 10 minutes to get through security and onto the ship. The buffet lines were long for lunch on embarkation day, Guy's burger joint and the mexican place had long lines too (hint: go upstairs above the mexican place and eat at the Pig and Anchor, decent BBQ food and there was no line). You can also get a pizza delivered to you anywhere on the ship, this would be another idea on embarkation day, just use the app the pizza delivery guy will come to you, cost is $5 for delivery but it beats standing in line for 20 minutes. The pizza was awesome! Many other reviews complained really bad about the buffet lines and the 2 choke points...these reviews are accurate but just do you best to avoid those areas and you will be fine. The choke points were crowded but they encompass 10 feet of the entire ship, not the end of the world! Avoid the breakfast buffet line by going to the restaurant for breakfast, no lines! Kids loved the water slides and water splash area! We never really had an issue getting a lounge chair, maybe we were lucky but it was fine for us. We used Anytime dining: perfect with the kids since they wanted to stay outside for a while. I made reservations on the app 5 minutes before we wanted to eat every night and it was not an issue. You have to walk around the casino bar (yes, I agree with everyone else that it is a stupid design to walk through a smoky casino bar right after you grab a shower so I can get to dinner!). Drinks were a bit hard to come by in the restaurant, the waiters are all running around but the service is a bit below average. We grabbed drinks at the Alchemy Bar which is on the way to the dining room. I even ran out to grab drink #2 because it was easier than waiting. **You are allowed to bring 2 bottles of wine on the boat on embarkation day and you are allowed to carry it to your room. Read the alcohol rules, it is permitted. We each brought a bottle. Some night she filled a glass and carried it with her to dinner, it saved about $12/drink. My wife had the salmon and loved it, I had the flank steak (it was more of a sirloin as opposed to a thin flank but it was really good). I ordered multiple meals every night, and usually had the flank steak too. She had the salmon several times and like it. Avoid the seafood medley, seafood was overcooked and it was kind of bland. Several of the mushroom apps were good and there was a mushroom veg entree that my wife really liked. Kids menu was simple, spaghetti, burgers, hotdog, chicken fingers. They like ordering a few desserts each night. The Carnival Hot Lava cake is great every time! On Bermuda day: Get to the buffet early. Everyone is going to the buffet, it was really crowded, I would try to get there by 8am. We arrived around 9:15 and it was jammed. We went to horseshoe beach, take a taxi, it costs about $32. The shuttle bus costs $7/person which is $28. Don't bother renting an umbrella, there was another ship in port with our ship and the beach was jammed. By noon you can grab a vacated umbrella before the staff packs them up. The line for getting back was really long, I stood in line for about 20 minutes while my wife and kids played on the beach. We took a taxi back, same cost of $32. Shuttle bus line was 3x as long. We got our photos taken all of the time on the way to/from dinner. Usually this is annoying, but the kids thought it was a special thing. And honestly, the photos really came out great, my wife ended up buying a few of them. The photographers normally harass you, but these photographers were very friendly and really enjoyed their job. After dinner, we would hang in the Red Frog pub, foosball and shuffle board and board games are hidden in the back and kept he kids busy while we drank beer! The Flying Scotsman was worth the price by himself! Be sure to attend the R&B Night in the lobby bar. There was no lie probably 1,000 people in the bar, stairs, mezzanine, and upper floors looking over the rail. The whole place was singing and he was dancing and singing on the bar. Simply awesome! He does a 1 man show that was pretty good as well, not as crowded as the R&B show, but he sang opera which was pretty neat to see (I like Classic Rock and he did a lot of that too). Our kids did not do Camp Ocean, they wanted to stay on the water slides so I cannot rate the children's activities. Read Less
Sail Date August 2019
Excellent food, alcohol and service. Unfortunately Friday night (docked Sunday morning) captain raced home. Ship creaked ALL night - got no sleep. One of my 4 children were celebrating her birthday Saturday night into Sunday ( birthday ... Read More
Excellent food, alcohol and service. Unfortunately Friday night (docked Sunday morning) captain raced home. Ship creaked ALL night - got no sleep. One of my 4 children were celebrating her birthday Saturday night into Sunday ( birthday August 18) but since ship arrived in port SO EARLY staff didn’t want to serve alcohol ( too interested in cleaning stations for next cruise )and since we were in port we were charged TAXES on drinks! We lost our last night of fun and celebration. A great cruise tainted by the last 2 nights. I paid for that 7 th night but feel I was ripped off! The pool and hot tub in adult area was supposed to be AdULT ONLY but children were in them. No staff monitoring these areas. Guests should NOT have to confront other guests children and ask them to stop jumping and splashing. Seating for pool area too small - had to go to top deck - no waiters up there serving drinks. Had to walk down 3 flights of stairs and wait on line for a drink. Bracelets for drinks would be better - no body wants to keep up with a card. WiFi should be included - too expensive and didn’t work well. Read Less
Sail Date August 2019
This was a 50th wedding ANNIVERSARY cruise for my parents planned for all 21 of us. 5 daughters, 2 husbands, 11 grandchildren(ranging ages 31-2) + one wife. The embarking process was a bit chaotic. We felt rushed and no one took our ... Read More
This was a 50th wedding ANNIVERSARY cruise for my parents planned for all 21 of us. 5 daughters, 2 husbands, 11 grandchildren(ranging ages 31-2) + one wife. The embarking process was a bit chaotic. We felt rushed and no one took our luggage. However, once on board there was something for everyone on the ship for all the ages. The overall trip was great but in some areas there were too many people. You couldnt get into the one pool unless you wanted to be a sardine.All the hot tubs were packed as well. Good luck getting lounge chairs. Go to the pools etc. at night when everyone is at dinner or shows. That being said the drink package was amazing and worth every penny. The food was delish and in plenty especially at the Garden Cafe.The shows were great and daily agendas had shows, games,music, painting classes & Kid club events etc. The casino wasnt our thing which was one whole floor and wreaked of smoke which we tired to avoid.The complimentary & speciality restaurants were awesome and you didnt have to wait long for seating. However, no one seemed to like La Cucina. Bermuda was perfect and would love to go back. Read Less
Sail Date August 2019
We took NCL because it was the only major cruise line going out of New York in August to Bermuda. Everything was simple from the moment we got to New York in 30 minutes later we were on board. We did have a hiccup at first when some ... Read More
We took NCL because it was the only major cruise line going out of New York in August to Bermuda. Everything was simple from the moment we got to New York in 30 minutes later we were on board. We did have a hiccup at first when some luggage was lost due to luggage tag being turn off but eventually was resolved. We had a great few days at Sea before we got into port with the only downfall of adults-only pool area is entirely too small for the ship 4000 people on it. We could not get seats around the pool no matter how hard we try or how early we woke up. Food in the main dining rooms was mediocre buffets were good. Irish Pub food was great actually..Lots of amenities on the ship the shows were good. Casino was nice... drink package paid for itself. Not a fan of nickel and diming of the daily service charges but oh well that's life. Bermuda was great did a cave excursion as well as Snuba Diving...yes Snuba...Horseshoe Bay was busy but nice. Caught a little rain on the way back...not a washout by any means... we got into port at 2 a.m....started the departure by 8:15am... shipping 25 minutes and in our cars 10 minutes after that unbelievably efficient process. Overall good time....Big ship always isnt Better though. Staff not as friendly as other Norwegian ships I have been on or any other for that matter. Read Less
Sail Date August 2019
This was more or less an impromptu cruise for my wife and I. When I say "impromptu" I mean we didn't book it a year in advance, we booked it about 70 days out (I'm a planner-type person so this was scary). Overall, it ... Read More
This was more or less an impromptu cruise for my wife and I. When I say "impromptu" I mean we didn't book it a year in advance, we booked it about 70 days out (I'm a planner-type person so this was scary). Overall, it was a great trip and Bermuda was beautiful as always. Embarkation went well. After much deliberation, we chose to park at the Manhattan Cruise Terminal lot for $40/day, or 280 for the cruise. We arrived about 11am and within 30 minutes of turning off the car engine, we standing on the ship. We found the vast majority of the staff to be friendly and helpful. The Main Dining Room staff were helpful and accommodating, but just didn't seem to have the candor and smiles we found on the bar staff and our room steward. We had a couple of minor flubbs in the MDR but nothing insurmountable. Two nights in a row my wife got a chicken dish that was either overcooked and tough, or in the case of the chicken piccata, it tasted like eggs to her. The asian-style dishes were very good, and I didn't have a steak that wasn't tender, juicy, and delicious. However, overall we found the choices in the complementary food venues to be underwhelming and uninspired. What was available was overall tasty and we are not foodies or anything, but we like to try some new things and new combinations of ingredients when cruising. The public areas were too, too small. Forget a dip in the pool on the sea days, you can barely get close enough to it much less get in. The hot tubs were lukewarm and almost constantly full anyway. We don't mind kids, but there the hot tubs were mostly full of them being left unattended while mom and dad sat at the bar or sunned themselves. Spice H2O was a little better, but no pool and the last sea day the exhaust from the stack was blowing over the spice area and people were getting covered with little droplets of a black soot/oil substance. We did not experience that on the way down simply because we were double-timing back from Bermuda. We arrived in New York around 1-2am, rather than the customary 5-6am and just sat in port like the Captain had a hot date or something. Slowing down would have probably alleviated this issue. The atrium shows were fine as long as you got in early. We're not too much in the way of show people so we didn't bother with the shows and such. Fortunately we got a great deal on an upgrade to a spa balcony via the bidding system so we were able to use the excellent thermal suite to soak and swim in the therapy pool. We enjoyed this immensely and spent time in every room - the saunarium, sauna, steam room, cold room, and salt room as well as using the heated lounges, therapy pool, and small hot tub. As we have previously visited Bermuda, we chose to go to Horseshoe Bay the first day and I had booked a Resort for a Day with The Elbow Beach Resort prior to embarking. Horseshoe Bay was very, very crowded, so we just dropped our stuff and jumped in the water for a bit. We took the bus to get there and hopped a minibus to get back (so we didn't have to climb the hill). So it was about $12 round trip. To get to Elbow Bay we took a cab from the pier for about $50. Expensive, but our driver was super friendly and gave us a little tour on the way. We chatted about life on the island and learned a great deal about Bermuda on the way. We thought it was worth it. On the way back, we got lucky and managed to hitch a ride on a minibus with a fellow who was going to Hamilton and then agreed to take 6 of us back to the port for $8 per person. He also gave us a tour and took us along some of the back roads back, so we got to see parts of Bermuda that a lot of tourists don't see, so that was neat. The third day we just puttered around the dockyard and bought souvenirs and such. Overall, we found the locals to be very pleasant and helpful. Read Less
Sail Date August 2019
We live NJ and were married on Bermuda. The convenience and our love of cruising makes a NYC-Bermuda a no-brainer for us. We've sailed the Breakaway in 2014, and Royal Caribbean Liberty of the Seas in 2018. This was our first retail ... Read More
We live NJ and were married on Bermuda. The convenience and our love of cruising makes a NYC-Bermuda a no-brainer for us. We've sailed the Breakaway in 2014, and Royal Caribbean Liberty of the Seas in 2018. This was our first retail purchase of a Haven cabin. We definitely loved the serenity away from the crowds. There was never a problem finding a sun lounger and the sundeck service was top notch. We loved the fruit kabobs and shrimp cocktail that were passed out throughout the day! Our room cabin steward was excellent and kept our cabin spotless. The treats left for us were delicious! We had a butler and only used her once for an in room breakfast. When I asked for fresh squeezed juice, I was told she could not get that...oh ok. Other Haven guests were shocked when we told them as their butlers got them whatever they asked for. Maybe our Butler was too busy that morning. Dining- The concierge was able to make us reservations to 2 restaurants the very first day we boarded. However, if you do not make the request immediately you will not be able to get a reservation once it sold out. We were under the impression the Haven would allow for a more priority dining experience. I tried to book the seafood restaurant mid cruise and was told "sorry, all booked". We were able to repeat one restaurant but only because we showed up at 5PM and got lucky and was seated. The food in the Haven restaurant was very high quality, but the menu does not change. My husband who is a fussy eater ran out of options quickly. Overall we really enjoyed the cruise. We got lucky with perfect weather the whole time. We'd book the Haven again at the right price. Read Less
Sail Date July 2019
outstanding service, people literally bend over backwards to accommodate your every need . Pool area way too crowded (jersey shore) vibe. If that's what you are looking for great. Not for me with wife and kids. Water slide lines ... Read More
outstanding service, people literally bend over backwards to accommodate your every need . Pool area way too crowded (jersey shore) vibe. If that's what you are looking for great. Not for me with wife and kids. Water slide lines took too much time. Just too many people for the water accommodations . Really enjoyed the overall experience. I can't say enough about the food and the staff. The room was very nice, very much enjoyed the bathroom was not expecting it to be so nice (shower with jets great water pressure) double sink. Bed was very comfortable . Top notch all the way. The few specialty restaurants we took advantage of were exceptional. I would give this experience 8 out of 10. I had a friend who went on the same ship a few weeks before me, went with the haven option. I did not, think next time around that would be the way to go. Balcony was very enjoyable. Read Less
Sail Date July 2019
We have cruised on Norwegian Breakaway two years ago, also out of NYC. The ship is almost exactly same layout and same size, but on Escape was much more people. It’s to crowd. We went on this cruise with 6 people. In our opinion, ... Read More
We have cruised on Norwegian Breakaway two years ago, also out of NYC. The ship is almost exactly same layout and same size, but on Escape was much more people. It’s to crowd. We went on this cruise with 6 people. In our opinion, the pool aria is way to small for the size of the ship. We were not happy to get up early in the morning just to be able to save six seats together. About embarkation processes: We are PA residents and we are never experienced so many rude people. They were screaming, cutting of lines, pushing, and embarkation staff was NOT care at all. Regarding the ship staff: Extremely hard workers, it’s obvious. The shows were an outstanding, spectacular. Choir of man is an excellent performance. These guys are hugely talented. “After Midnight” show is also extremely good. The dancing, the singing, the band were amazing. Overall, we had a good experience on this cruse, but NOT grate. Bigger ship it is not always better. It just means more people on board. Read Less
Sail Date July 2019
I am a first time cruiser but was going with my best friends family who regularly cruises multiple times a year. They kept referencing the fact that they do Royal Caribbean cruises and how it was so much better overall from this Norwegian ... Read More
I am a first time cruiser but was going with my best friends family who regularly cruises multiple times a year. They kept referencing the fact that they do Royal Caribbean cruises and how it was so much better overall from this Norwegian boat. The overall amount of people on the boat was overwhelming and it seemed like there was no space anywhere. We continued to have a great trip, making our own fun while on shore. Our stateroom attendant was the kindest worker on the whole boat, he took great care of us, Reggie. The staff on the waterslides were very indirect about regulations and were very rude towards me and my best friend’s brother for no reason. Friday night, after embarking from Bermuda, the boat conditions were absolutely horrific with the rocking of the boat and hearing the mini fridge and coat hangers slam around as the massive waves shook the room and the boat. We were all sick and got little to no sleep after being awoken every half an hour at least by how unsafe you feel and how the boat made us feel. My diagnosed anxiety has been never been so bad on a vacation. The customer service man at the main front desk was extremely helpful and understanding when my best friend lost her phone and they helped to recover it. The rock grotto was absolutely incredible and stunning, along with all of the views on the ship from the waterfront when it didn’t feel overcrowded or overwhelming, such as on the pool deck. I always have heard great stories from cruises and I wish I had that experience. The boat was the worst part. We did travel with a 3 year old and he seemed to enjoy himself but again there was minimal space for him to play. Read Less
Sail Date July 2019
OK . . . I'll start by saying that there were plenty of positives, but... The food was not nearly as good as any of our previous cruises with other cruise lines The lines were too long for the slides and the high ropes course ... Read More
OK . . . I'll start by saying that there were plenty of positives, but... The food was not nearly as good as any of our previous cruises with other cruise lines The lines were too long for the slides and the high ropes course Every comedy show we tried to go to was sold out well in advance of the show The other shows we did attend were average at best, nothing spectacular No convenient way to stay hydrated, suggest putting in water bottle filling stations Smoke wasn't contained to casino and could be smelled on other levels Automatic gratuities do not encourage excellent service, had to complain more than once Teen curfew was not enforced, found at least 50 noisy teens out and about at 2:30am Took advantage of a massage special that included a Dr consultation, massage great, no Dr In general, crowded with over 5,500 guests on board, lots of lines and not enough seats! Would we go again? To get to Bermuda, yes! But we would probably consider looking at other options. We thought we would be wowed by NCL and they turned out to be slightly better than average. Read Less
Sail Date July 2019
We loved the Escape. Great rooms, food and entertaining. If I have one complaint is that there is limited smoking areas which I get. It was a little inconvenient but I survived. My biggest issue is that the Cigar bar has inadequate ... Read More
We loved the Escape. Great rooms, food and entertaining. If I have one complaint is that there is limited smoking areas which I get. It was a little inconvenient but I survived. My biggest issue is that the Cigar bar has inadequate ventilation. It is horrible in that room. They need to fix that. My favorite restaurant was LaCucina. The food and service were outstanding. The comedy dueling pianos was great! We saw The Choir of Man - very talented young men. Great show. Our room steward Danny was outstanding. Embarkment was a breeze. Disembarkment took no more than 20 minutes. They are very organized. One other issue was with the pool chairs. I was glad to see that the chairs are tagged. You have an hour to return or they take your stuff to guest services. So many chairs have towels on them with nobody sitting in them for hours. Again it was a great week. Bermuda is lovely and so are the people. But it is pricey. Read Less
Sail Date July 2019
I took this cruise as a last minute solo trip leaving from NYC as I could get a fare with no surcharge and no plane flight required. The NCL site jerked me around on price a few times and "my" representative wasn't ... Read More
I took this cruise as a last minute solo trip leaving from NYC as I could get a fare with no surcharge and no plane flight required. The NCL site jerked me around on price a few times and "my" representative wasn't helpful at all. He promised to call me back after the fare doubled if there was something better (he didn't although fares dropped even lower). I arrived at the Manhattan Cruise Terminal at 1:00 pm and was in my room before 2:00. Nice balcony on Deck 13, nice view. A little rainy on the way down but still nice enough. Booked ship activities right away - don't wait - and was able to get seats for show, comedy club, and the escape room without any problems. Some on-deck activities like the ropes course were not open due to the weather until we got closer to Bermuda. The ship was clean, a lot more families with kids since it's July, fewer scooters, fewer foreign travelers. Not complaining. I ate dinner most nights in the buffet. Even though some of the theme nights were not my favorite types of food, those counters had impressive varieties. People stacked sushi like the morning hogs stack waffles, bacon, etc. No drink package included on the cheap fare so I went with the soda package and supplemented with occasional alcohol. If you think beer and wine prices are bad, try soda. An a la carte purchase of a pepsi - probably 6 ounces - is $4 with gratuity. Enjoyed Choir of Men, comedians, didn't think much of After Midnight, Escape Room was not great but worth trying. Cruise Director and his assistant were very very good. The passengers turned out for the nightly game shows. The appeal of a koozie for public embarrassment remains strong. Bermuda weather was great, a little rain day one but not to keep you from doing anything. On the return leg the pool was overcrowded - char hogs and simply an inadequately small pool itself. Wait times for the waterslide were unreasonably long at about 30 minutes each. Read Less
Sail Date July 2019
Sailed the Escape last week with my wife and 8 year old daughter. Overall a great cruise. The ship is amazing and the crew is wonderful. I can’t say enough how professional, courteous and efficient in every single aspect they are. ... Read More
Sailed the Escape last week with my wife and 8 year old daughter. Overall a great cruise. The ship is amazing and the crew is wonderful. I can’t say enough how professional, courteous and efficient in every single aspect they are. That alone makes for a great time. I was also able to get a few different tips from this group so thank you as it made for a better time. As for some of the different things Embarkation was very easy. We got to the pier early, around 945am and were on the ship by 10:50am. They didn’t open customs until around 10, so it was just about 50 minutes total which was fantastic. By noon we had already had a quick bite and were in the hot tub (by ourselves for some time). If possible I would recommend getting there as early as possible. We live in NYC so it may be a little easier for us but if you can, try to, it makes for a great way to start the vacation. Disembarkation was equally easy. We checked out in the last group and were off the ship and through customs and to pickup area in 25 minutes. They got it down to a science, having sailed NCL a number of times and on the bigger ships like the Breakaway, disembark was one of those things you just did and dealt with however in this case you didn’t even have to do that. It was easy. Food- overall very good and we didn’t even scratch the surface. Limitless options. You can pay a little extra and go to a specialty but if not the food at the MDRs was very good. The Manhattan Room even had live entertainment at certain times which was nice. I had a Hawaiian Pork Belly one night at the Manhattan Room and that I can’t stop thinking about. It was excellent. Entertainment- We have sailed NCL 7 times previously. Each time the entertainment has been very good, this was no different and maybe even better. What’s funny is unlike other times After Midnight was the only “big show” we saw. It was OK although I preferred some of the other shows on the other ships. Having said that performers were amazing so that alone was worth it. And even with only doing one “big show” the overall entertainment was excellent. There was always something to do. The app worked well with coordinating but maybe I’m old school, I liked checking the Freestyle Daily each day as it was easier for me to follow. The activities were all very well planned out and organized. The musical entertainment like the bands or singers were probably the best I’ve experienced on a cruise. Just very, very good and entertaining. And they play every night, multiple times and multiple locations somewhere all over the ship. Nice way to sit back after a long fun day with a drink in your hand listening to good live music. Again, just very well done. There were also plenty of bars/lounges to just chill in too. There were the standard parties (GLOW, 80s and 90s) which seemed like fun. At night, they played a movie in the Atrium, usually after one of the music performances around 11pm. Not bad, especially on the big screen with big sound if that’s something you wanted to do and just relax after a long day. 2 of the first 3 sea days, the weather wasn’t great but we managed to have fun, in large part to what they have going on. We also did Escape the Big Top. Honestly, a fun hour, especially for my 8 year old. She loved it and to me that’s worth it. (Book this as soon as you get on board, it sells out immediately. Got that tip from this group). Supper club on deck 6 also offers the option to have dinner and a show (music, cabaret, magic shows and comedy). Both complimentary and offered various times throughout the week. Must book in advance so may want to do that first day when you book Escape the Big Top at the box office. Overall Impression of the Ship I read a lot (on other sites) that this ship more than others was very crowded and tough to enjoy. I always take with a grain of salt. And while there were times (4K plus people what else would I expect) that it was crowded in certain spots there is enough to do where it doesn’t seem like that. Public areas like pools, hot tubs and elevators were not bad and pretty in line with what I have experienced in the past and what I expected coming in. Once the cruise got rolling and people got into doing there own thing this wasn’t an issue at all. A slight difference from the Breakaway I believe is they added 2 hot tubs on deck 18 forward which in general was always a good place to relax quietly and almost always get a chair. Adding a couple of hot tub options like they did and it makes it even nicer. This is a good spot if you don’t want to be by the pool. The kids play area/aqua park wasn’t bad and again not that crowded. My daughter loved it. Made friends, ran around in the water and then would go for a dip in the kids pool right next to it. My only issue with the kids pool is that it is 5’7 all around. Very tough for younger kids and tough for parents who want to hold their real young kids in the water. There must be a reason it’s not a build up with a walk in because that didn’t make sense to me however in all reality it wasn’t a big deal. My daughter loved it and I just made sure I kept even closer watch (and drive her even more crazy ha) Outdoor activities on the upper decks was pretty standard. Ropes course, mini golf, Bocce Ball and Waterslides. Can’t really go wrong. Only time the water slides were real busy was the last sea day but it was manageable. Bermuda What else can I say, just a fantastic island. It terms of planning it, what we did was Day 1 we did a 1 day transportation pass and took the ferry to Hamilton and then a bus to the Crystal Caves, first time for my daughter who was amazed. We caught the bus back to Hamilton afterwards and then did some shopping before heading back on the ferry. We did not stay for Harbour Nights this time but the lines to go that we saw on our way back were long. (Figure you have 2 big cruise ships there as Celebrity also had a ship there) You may want to plan on spending the day there and get there earlier. Day 2- we took the mini bus right from Dockyard to Horseshoe Bay and stood there all day before getting a mini bus back. At $7/pp each way, the convenience and ease of this alone was the best money I spent all week. In the past have done public transit using the bus and it wasn’t always easy, especially getting back. This was easy and quick. Got this tip from this group too. Day 3- Another tip from this group. We did the Restless Native Catamaran excursion through NCL. This was perfect for the short day in port before having to get back on the boat. This was AMAZING and one of the highlights of the trip. Swimming, snorkeling, kayaking and paddle boating and on the way back on the Catamaran all you can eat chocolate cookies and free Rum Swizzles whole laying out on the Catamaran. And of course if booked through NCL you are guaranteed to not miss the boat. Highly recommended this and thank you to those that recommended it to me. Overall, this was a great cruise, maybe the most jam packed with things to do we have experienced. Like I said we traveled with an 8 year old who refuses to go to the Splash Academy and she STILL loved it and so did we. To those with upcoming cruises, I’m jealous already and I just got back! Read Less
Sail Date July 2019
The ship is huge! We ate most of our meals from the buffet because it was quicker. All the food was awesome with lots of choices. There are 3 main dining rooms serving same food just different atmospheres. We didn’t go to any of the ... Read More
The ship is huge! We ate most of our meals from the buffet because it was quicker. All the food was awesome with lots of choices. There are 3 main dining rooms serving same food just different atmospheres. We didn’t go to any of the specialty restaurants because of the extra charges. The Starbucks on board was priced correctly and tasted just like my Starbucks at home. Our balcony room was roomy for 2 adults and a teenager. The room was clean and kept clean all week long. The bed was comfortable. The sun decks and pools were over crowded. People leave towels on chairs so we walked around a lot looking for a place for 3 people to sit. The hot tubs are not hot tubs. They are lukewarm so I don’t understand why they advertise they have hot tubs. Something that wasn’t well planned is they have a smoking area right by the running track and kids play area. The port of New York was easy to. We traveled Sunday to Sunday I’m sure it’s a different story during the week. Bermuda was beautiful! I loved that we docked for 2 and 1/2 days in Bermuda. We definitely will go back after we adventure to other islands first. Read Less
Sail Date June 2019
My Husband and I have been on many cruises including the Norwegian Escape. June 23rd 2019 we took our son/wife/kids. Maybe it was because of the adorable girls ( ages 3&6) and celebrating my granddaughters 3rd birthday but I have ... Read More
My Husband and I have been on many cruises including the Norwegian Escape. June 23rd 2019 we took our son/wife/kids. Maybe it was because of the adorable girls ( ages 3&6) and celebrating my granddaughters 3rd birthday but I have never ever been on a cruise where the staff was so incredibly nice and accommodating. Our room steward Paul actually understood our needs and wants (many just shake their head and smile and do not help) Not Paul he even made a cake out of towels for the birthday girl. IONELA OPRISAN was amazing with the attention he gave us...KIVANC UCAR was beyond nice. I wish I had all the other names...yes one or two were rude (towel guy) but for the most part EVERYONE was so nice. Maybe the other ships should learn a lesson from the Escape (GEM ??) No matter how good the food is ( it was on the Escape) or the shows ( great again) the spa, gym, shopping (disappointed stores on the Escape) etc it could all become a bad experience if the service is not goo (GEM again) already booked on the Bliss....can't wait thank you Escape for making our family trip a great one :) Read Less
Sail Date June 2019
The staff was amazing starting from the time we got on board until we got off. They made our stay a memorable one. We adored Gerald Casillo! He was the best! The food was incredible and this included the Garden Cafe as well as the ... Read More
The staff was amazing starting from the time we got on board until we got off. They made our stay a memorable one. We adored Gerald Casillo! He was the best! The food was incredible and this included the Garden Cafe as well as the specialty restaurants. We found the bartenders to be not so friendly and seemed annoyed at times when ordering drinks. Although we were only able to see The Manhatran Club because we were too late in trying to see other shows the entertainment was top notch! The Karaoke at the 5 O'Clock Somewhere Bar was the best. Both my husband and I along with our kids spent alot of time there and Rafiqic was by far the BEST!! Alex the cruise director rocked it! He was lots of fun and found him to be the perfect person for this job! What can I say about Bermuda? It was absolutely spectacular and we can't wait to go back on the Escape to Bermuda again! Read Less
Sail Date June 2019

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