From the beginning a Disaster
Boarding through a dirty port gangway
Very weak welcome aboard
Dirty Boat
Sparse crew
Boat broke did not go for two days
Food awful and cold
Bars terrible
Only 3 not open most of the time
Only two bartenders
Dirty glasses everywhere
food, dirt on decks
Cigarettes' buts on floor
Housekeeper sporadic
Ports ...
Response from BriannaH, Guest Relations @American Queen Voyages
Hi cmichaelcornely! We are disappointed to hear that you found many parts of the sailing disappointing. We have passed your feedback along to our team....
We just got off the ship American Cruiseline's Spendor. Waiting at the airport now and cannot wait to write a review. We had so much fun. First of all the crew, director and right down to the last person on this ship was AAAA+++++. Everyone was so helpful, cheerful and personable. They really make the cruise smooth sailing for all. The food as usual was plenty and so good. So many good ...
We wanted to travel on the Mississippi and learn about the South and the Civil War. The cruise and the excursion were reasonably good. but the last day was a disaster. We docked in Tunica Mississippi which was 45 miles from downtown Memphis. We were not advised of this change in advance and had signed up for two bus tours to see Memphis and the museums. We spent over four hours total driving ...
I really enjoyed my relaxing cruise on the Mississippi. Staff really catered to all of our needs. Cruise price included excursions in every port. I had the chance to learn many things about the civil war, visit museums, and several beautiful plantations. Tour guides were very entertaining.Back on the ship we had relevant lectures and even had the opportunity to take a fun art class. In the evening ...
I've always wanted to see the western Civil War Battlefields so for our 50th wedding anniversary we took the ACL Miss River cruise. We booked the most expensive cabin, the "owners suite" for $16,000. The cabin was large but mostly empty. They gave us wine everyday and sweet snacks in the afternoon and a bottle of champagne to celebrate our anniversary.
The crew was great with several ...
A friend of a friend recommended this itinerary. They talk about how new and wonderful it was. The food was good and all of the drinks were included in the price. Indeed, you can guess from my rating. The food was amazing and the drinks were all included. Our stateroom was roomy and had a really nice bathroom. It was a big plus. We stayed in Deck 4 port side. This floor was across the way from the ...
We are currently on American Cruise Lines American Jazz. Left New Orleans (headed to Memphis) on May 1 and just finished day 3. It’s been great. Only 81 passengers on board a boat with 199 capacity. Staff told us next week is a low number again, but after that the number of guests goes up.
We wondered about dressing for dinner, but there seems to be no rules to follow. Most men wear slacks ...
Our Lower Mississippi River cruise proved to be very disappointing. ACL promised a lot. Unfortunately execution didn't match the promise.
Parts of three travel days were cut short when American Cruise lines announced that the ship was going to leave ports early. The day in Natchez was supposed to continue until 9:30 PM. The ATV excursion trip was cut short when ACL announced that we needed to ...
We sailed the Mississippi River on a perfect size ship stopping at historic sights and visiting mansions and battle fields. On the ship we had the opportunity to paint watercolor with a master artist and take home our paintings. Daily happy hour was accompanied with two singers and a variety of bands in the evenings. The historian on the boat was informative and interesting. The food was always ...
This cruise was booked in 2019 for sailing in 2020, but eventually we did it in April 2022. New Orleans to Memphis.
Check in at the Hilton Riverside the day before, plus Covid test, was straightforward. We did not stay at the Hilton, but on departure day made our way to the Hilton by cab. We had booked the pre-cruise excursion, which was excellent. Amusing and informative guide for a 4 hour ...
Response from BriannaH, Guest Relations @American Queen Voyages
Hi AliWood! We appreciate you taking the time to leave us a review. We are disappointed to hear about a lack of communication about The River Grill and bar. We are glad you enjoyed some ports...
Sail Date: April 2022
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