I have been on many cruise lines and enjoyed them all. This was the worst experience I have ever had. They charge $7.95 for every room service order! They charge $.99 a minute to get on the internet unless you pay a $100+ fee, and that still limits your time. Our shower was consistently lukewarm or cold. They take forever to make any repairs and we we usually got a message to call back later. ...
Specialty dining: considering the food we had in Manhattan during the cruise we found it to be far and above the best restaurant on the ship. We found nothing special at all about the specialty restaurants. Mostly the food was bland (Cagneys) or in some cases inedible (Le Bistro - duck) and what we did like (La Cucina) could be found in Manhattan anyway (ravioli and gnocchi were exactly the ...
I don't like to write negative reviews, I always try to be positive, but you need to know this before you spend your money on the Breakaway!!
Background information- We took the Norwegian Breakaway at Thanksgiving out of New Orleans. The ship was crowded and you had to wait in line for everything even if you had made prior reservations they were not honored. You just got in line and waited. ...
I was on 3 back to back cruises. 2 with Carnival and 1 with Norwegian. I expected more for the price of the cruise, but the staff was extremely rude, the pubic spaces are way too small so it was always overcrowded and the restaurants,buffet areas were always understaffed. I will not be cruising with Norwegian again.
Our interior room was on deck 8 at the very front of the ship. It was ...
This cruise offered eleven days and a couple of stops where we'd never gone before. Also, it began and ended in New Orleans and gave us a chance to spend a few days in the Crescent City. I will begin by saying that at the time we booked, the cruise was to be on the Gem. Later on, it was changed to the Breakaway, and we should have RAN away! The ship is HUGE and the walking to and fro was ...
I have been on numerous cruises and this is the worst of them all. The food quality was more like you would expect at a school lunchroom. The food was put out over 30 minutes some days before they started to serve. The deserts seem like out of a box quality. The service in the Manhattan room was poor on some days and good on others. Had issues with lukewarm coffee, grits and pancakes that would ...
Worst cruise ever! Terrible food, poor customer service, very few activities for kids! The food in the Buffett and main dining room was not up to par of others cruises I have been on. Almost 200 people waited over 45 minutes for a tender to Belize City. The guest services agent kept telling us 10 more minutes. There were a ton of kids on the ship and not enough activities for them. The climbing ...
We choose this cruise as a family vacation (two adults and five year old daughter) after having cruised many times (including Royal Caribbean, Celebrity and Princess).
Two days prior to the cruise, we were alerted by email that there would be significant amount of children onboard, and that may cause some delays with kids activities (which of course is too late to do anything about ...
My First and Last Norwegian Cruise, chose this cruise because it sailed out of New Orleans. Boarding was ridiculous 4000 people getting off/4000 people getting on at the same time. Got sick from taste dining room spent all night & half morning sick both ends. Only two shows all week for headliner, first nites show had three major audio glitches, half theater walked out no apologies, two ...
Norwegian complaints
Boarding process was ridiculous...over 2 hours to get on ship.
Went to room and room steward still cleaning. However, after speaking with others on the ship we should just be thankful to have gotten our luggage. Is Norwegian proud to have the bar set so low?
Went to o sheehans-granted, it was crowded, but could not get service. And we were at a table in the bar area. ...