Sail Date: February 2019
First, the cruises offered by ACL are geared towards mature audiences - 60's and up, although there very people much younger on this cruise. Actually who's on the cruise really doesn't matter to me, as long as people are ... Read More
First, the cruises offered by ACL are geared towards mature audiences - 60's and up, although there very people much younger on this cruise. Actually who's on the cruise really doesn't matter to me, as long as people are enjoying their experience. I have taken 7 ocean cruises and on rivercruise (20 years ago). If you are expecting in your face activities and craziness, pick something other than a river cruise. This was a celebration cruise for my husband and I, and when greeted when boarding the boat, we were congratulated and on the second day, after returning from a shore excursion, we found champagne and strawberries in our cabin! Every crew member is there to serve you and extend extraordinary customer service, which was evident every minute of the day (we had to ask someone to thread a needle, and they did so with a smile!). When crew members say they love their jobs, that says something about a company! Because the river was running high, a last minute change of itinerary was made and I thought it gave us an even better experience; also, Because we were in the height of Mardi Gras season, instead of staying in a hotel pre-cruise (part of your fare), we stayed on the boat - we were greeted by a lovely buffet and drinks. We were not able to dock at Houmas House or Oak Alley, but those excursions were changed to days when we were in Baton Rouge and New Orleans. We cruised up to St. Francisville instead on the first day, and had the choice of three additional excursions (only 2 of the many offered were premium at an extra charge, by the way...). Also in Baton Rouge, which is not the most exciting stop, they added a walking tour by their river guide, which made is all worth while. And because we returned to New Orleans a half day early, excursions to the WW2 museum and a French Quarter walking tour were added! I think this was all handle exceptionally well!!! On the ACL cruises, beer and wine are included at Lunch, cocktail hour, dinner and during the evening entertainment, so you are not running up a tab. The food was excellent and you could request half portions. There were also snacks, coffee, tea, fruit, juice and soda always available in two of the lounges. My husband had never cruised before and I knew that an ocean cruise was out of the question - he thoroughly enjoyed this and we are considering other itineraries in the future. The cost seems high at first, but when I compared it to an ocean cruise with similar accommodations (balcony), and considering that there is no charge for adult beverages, no tipping, free excursions, free WIFI, the cost is comparable. Read Less
6 Helpful Votes
Sail Date: November 2018
Great Cruise with top notch food, entertainment and service. In addition, very enjoyable and informative cruise tours at the ports. This cruise is focused on older adults as not much that would interest children. Small number of people ... Read More
Great Cruise with top notch food, entertainment and service. In addition, very enjoyable and informative cruise tours at the ports. This cruise is focused on older adults as not much that would interest children. Small number of people on-board which gives ample opportunity to meet new people. There were some traveling alone, some in groups as well as couples. The ship was kept immaculate and our room was a nice size. We enjoyed the view from our balcony. We saw beautiful sunrises and sunsets. There was more than enough to eat and drink at all times! There was accommodation for those that needed accommodation to reach the tour buses and tour destinations. We also were very satisfied with the hotel the first night in New Orleans that was part of the cruise package. Loved that the food and entertainment was inclusive of the local area of the cruise. We highly recommend taking this cruise! Read Less
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4 Helpful Votes
Sail Date: November 2018
4 night cruise from New Orleans, enjoyed the ports very much, though not a lot of a variety of things to do at each one, to be expected on this itinerary. Visited a few very nice plantation houses, plus Baton Rouge. For those who have ... Read More
4 night cruise from New Orleans, enjoyed the ports very much, though not a lot of a variety of things to do at each one, to be expected on this itinerary. Visited a few very nice plantation houses, plus Baton Rouge. For those who have cruised on the larger ships, this cruise will come as a bit of a shock. The ambiance is very low key, no fancy décor, with basically no activities and nothing to do while on the ship. After dinner for 3 nights a banjo player performed for an hour, that was it for the evening entertainment. Seeing this once was fine, but it got old fast, and I didn't need to see it all 3 nights. Other than that, after dinner there was nothing to do, no schedule activities. The daily happy hour at 5:30 with tasty snacks and open bar was a nice touch, as well as the daily fresh baked cookies, and always available snacks and beverages. The ship staff and crew are friendly, dining room service was fine too. The boat is small, which means no crowds, no lines, getting on and off simple. My overall rating would actually be "good" if that was offered between very good and average. Read Less
2 Helpful Votes
Sail Date: May 2018
We are quite elderly and didn't want the hassle of flying to Europe - this was a perfect solution for us - and it was easy and pleasant and educational - the amenities were excellent as was the service - altogether a delightful trip! ... Read More
We are quite elderly and didn't want the hassle of flying to Europe - this was a perfect solution for us - and it was easy and pleasant and educational - the amenities were excellent as was the service - altogether a delightful trip! We also met nice people on board - fun to sit with different ones every meal. We would certainly consider another trip on American Cruise Lines. There were no children on our cruise, but I am sure children would love it too - the waters were smooth and no one got seasick - and the boat was big enough so that children would never be a nuisance by being under foot. We loved the whole idea of this trip and would certainly consider going again to another part of the United States - in fact I am looking forward to doing that soon! A great vacation! Read Less
4 Helpful Votes
Sail Date: April 2018
I am an experienced cruiser who knows the coasts and many international destinations, but never have been on or around the Mighty Mississippi. This cruise offered a comfortable ship with an interesting itinerary. The 8-day, 7-night ... Read More
I am an experienced cruiser who knows the coasts and many international destinations, but never have been on or around the Mighty Mississippi. This cruise offered a comfortable ship with an interesting itinerary. The 8-day, 7-night package included a pre-cruise overnight hotel in downtown New Orleans, allowing some time to explore and an easy transfer to Queen of the Mississippi. To see more of New Orleans, I strongly suggest adding 1 or 2 more days in the Big Easy. There is lots to do and see in New Orleans. The Queen is beautiful with cabins like a modern cruise ship and nearly non-stop food opportunities. We sailed with 148 guests, close to capacity. The dining room, lounges and functions accommodated us all without overcrowding. The itinerary was New Orleans to Memphis, with stops every day but one. The river was pleasant, but carries almost exclusively commercial traffic in the lower Mississippi. Lots of tows and barges. Most of the offered excursions were complimentary, and many of them were so-so. Some felt crowded. Ask about "signature excursions" when you call. I didn't go on the "VIP Graceland" excursion and can't comment on that one. My favorite excursion was the Vicksburg battlefield guided tour. Awesome, but would be better if you could get off the coach more often. Dining was excellent; don't plan on losing weight. The cabin review follows. Free wireless internet is available and on par with most cruise ships. It always worked but could get pretty slow, especially during peak hours. A fitness center is available, as is a small guest laundry (free) with 2 washers and 2 dryers. Forget the casinos and swimming pools, it's a small ship. Should you go upriver or downriver? There is a strong current in the Mississippi. It takes a lot of power to go upstream and maintain an itinerary. This means a certain amount of shaking/vibration at high power. I didn't mind, but some cruisers complained about it. A cabin toward the bow is better in this regard. Shouldn't be a issue downstream. We had a great historian and pianist to illuminate the cruise. We also had an excellent banjo/bass combo that everyone enjoyed. The only miss (my opinion) was a jazz combo that made me think of hotel lounges and leisure suits. But they weren't bad. Debarkation was by 8:00 am on departure day. You can book an airport transfer if you want one. If you debark in Memphis, you can expect to arrive at the close-by airport by 9:00 am. I'm glad I took this cruise. Read Less
1 Helpful Vote
Sail Date: March 2018
I wanted to learn more about life on the lower Mississippi now compared to Huck Finn's era, the use of paddle boats and southern plantations. Embarkation was smooth, luggage was treated well and delivered promptly. Disembarkation was ... Read More
I wanted to learn more about life on the lower Mississippi now compared to Huck Finn's era, the use of paddle boats and southern plantations. Embarkation was smooth, luggage was treated well and delivered promptly. Disembarkation was very early in the morning and luggage must be in the hall before going to bed on the last night. There were five decks and an 8 person elevator that serve them all. Only 30 percent of the 8 days was ship movement, mostly at night, on this trip. The average age of the 147 passengers was about 65 with the youngest at age 26 year. Thus, not much entertainment for children. Attractions were: Tour of the pilot's room, entertainment every evening, all costs aboard ship were included, NO tipping on the ship, motor coaches pre-arranged for on shore attractions. Admission to on shore sites were of three price categories: 1. Included such as Vicksburg Civil War battlefield admission 2. Medium price ==> $40 to $70 for plantation visits 3. High price (Elvis Pressley's Graceland at $140) The extra benefit there was VIP status which included going to the head of the line, seeing a couple of extra sites, a $15 coupon toward food, souvenirs etc. A great vacation because you can travel without unpacking. Read Less
Sail Date: March 2018
This was our 11th cruise with American Cruise Lines so we are clearly fans of the concept and experience. You have to understand what you are buying into - same price as Silversea, etc. but a totally different vibe. Yes, wine and beer at ... Read More
This was our 11th cruise with American Cruise Lines so we are clearly fans of the concept and experience. You have to understand what you are buying into - same price as Silversea, etc. but a totally different vibe. Yes, wine and beer at lunch and dinner, but nothing high end and very limited selection. One day the bulk chardonnay was not unpacked and the next day it was not chilled. Yes, some top shelf spirits at 5:30 cocktail hour. You book this cruise line for a domestic cruise experience without international airports, very small ships, the opportunity to socialize with other well traveled adults, and get acquainted with the robust young American staff. We will go again - already booked for September in New England - but there were some niggling problems this trip which made my overall rating Very Good instead of Excellent. The chef on this trip was excellent and the food was wonderful. Beverage service, i.e. water and coffee was slow and sometimes we had to ask multiple times for refills or even first cup of coffee with dessert. Pastry chef was great - don't miss the chocolate fudge layer cake, now seems to be a weekly American Cruise Lines tradition on any trip. We picked the same waitress at most meals and she was sweet but undertrained and we had to ask several times for butter, hot sauce and other things which should have been on the table. Ports were small southern towns and there was lots of scenery and quiet traveling. The musical entertainment every night was special and professional - we loved the Victory Belles and the Dan Knowles/Eddie Coffey duo. A real plus this year was extra golf carts in the ports for transport over rough terrain (river levees) to the tour buses - a much needed benefit for a somewhat older traveling crowd. Read Less
Sail Date: March 2018
Had always dreamed of going to New Orleans and visiting the South. This cruise seemed to include most places we wanted to see and we were not disappointed. It exceeded our expectations with the ports of call and excursions. We ... Read More
Had always dreamed of going to New Orleans and visiting the South. This cruise seemed to include most places we wanted to see and we were not disappointed. It exceeded our expectations with the ports of call and excursions. We enjoyed the small ship feeling but our single staterooms were very roomy with all of the amenities needed. The food was superb, best seafood I have had in along time. Best crab cakes I've ever eaten. There were a lot of choices, even for the Vegans. The crew were so enthusiastic and did a great job of looking after us. The positive attitude of everyone was a breath of fresh air and they were very professional even though most of them were new to the cruise. Kudos to the Hotel Manager, Jason, who kept everything under control. We enjoyed the experience so much that have booked another cruise for 2020. We look forward to travelling with American Cruises again. Read Less
Sail Date: March 2018
We had been on ACL America and LOVED the experience. Then we tried their competitor which was really awful. We returned to ACL and enjoyed such a lovely time, we booked another cruise while on board. The staff is so very friendly and ... Read More
We had been on ACL America and LOVED the experience. Then we tried their competitor which was really awful. We returned to ACL and enjoyed such a lovely time, we booked another cruise while on board. The staff is so very friendly and treat passengers as welcomed guests. Every crew member went the extra mile to make certain each person enjoyed their vacation. Open bar serving top shelf mixed drinks, delicious and varied hors oeuvres. Excellent wine on tables during supper with wine offered during lunch. Entertainment was excellent. Every night root beer floats, sundaes and popcorn were served right before floor show--fun treat! Since Mississippi river was unusually high, boat was unable to dock in some ports. Crew made arrangements for us to be bussed to activities and went above and beyond to make certain we enjoyed our experience. We were pampered and all enjoyed the casual and personal attention. It is clear this ship line knows how to cater to an older more refined, well travelled group. Read Less
15 Helpful Votes
Sail Date: May 2017
We wanted to stay in the US this year for vacation and since we had not visited the states where the ship docked, we felt this would be a good fit. We are also interested in the Civil War and we thought that would make the cruise more ... Read More
We wanted to stay in the US this year for vacation and since we had not visited the states where the ship docked, we felt this would be a good fit. We are also interested in the Civil War and we thought that would make the cruise more interesting for us. The cruise was expensive, but we hoped it would be "top shelf" making it worth the money spent. There were no transfers offered from the airport to the hotel, but it was easy enough to ride Uber. We were disappointed, however, that the hotel chosen by the cruise line was in the suburban part of the city rather than the downtown where we could have walked around, visited museums, etc. Breakfast at the hotel was not included, but transportation to the boat the following day was. We were quite surprised when we boarded the ship and saw how worn out it looked. The décor was disappointing and the furniture dirty (especially dining room chairs), not comfortable), and basically needing to be replaced. The carpets looked like they needed a good cleaning. We were shocked to learn the ship is only 2 years old. It has not been well maintained. The food was good to mediocre, leaning more towards mediocre. We were never offered second helpings and, more often than not, reminded we could order "half" portions. Lunches always were made from leftovers of the dinner the night before. Selections were limited but, most disappointing, the food just wasn't very good in both taste and presentation. We enjoyed the Civil War lecturer but the "riverlorians" (never heard that word till this cruise) were a bit hokey. The entertainment was geared toward the older senior citizens and was not often well attended except for those that wanted to take advantage of the open bar. There was no wine selection. They only served Mondavi's Woodbridge wine which I do not think of as good quality. When I asked if I could have different wines, I was told there would be an upcharge to do so. Meanwhile, the bar was well stocked with good hard liquors which made the lack of wine choices all the more perplexing. The ports of call were good and all of the tours excellent. I also must comment that the ship's staff was attentive, friendly, and professional. Disembarking was really poor. We had paid for a tour of New Orleans and then transportation and drop off downtown. We arrived to board the bus 15 minutes early and were told there were no more seats. The explanation was, "someone must be on wrong bus." We were eventually placed on another bus (the one going to the airport) and did get a tour of the city. This is one time, however, when the tour guide wasn't very good or professional. I really went into this cruise with high hopes of doing more trips with this company but I most certainly will not after my first encounter. It is truly a niche market and I hope that other lines will join the market and offer more quality trips on the US rivers. Read Less
Queen of the Mississippi Ratings
Category Editor Member
Entertainment N/A 0.0
Public Rooms N/A 0.0
Fitness Recreation N/A 0.0
Family N/A 0.0
Shore Excursion N/A 0.0
Enrichment N/A 0.0
Service N/A 0.0
Value For Money N/A 0.0
Rates N/A 0.0

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