4 Helpful Votes
Sail Date: April 2019
Cruise began in New Orleans (on my bucket list) and we went on a Wednesday and our cruise didn’t begin until Saturday, so we had time to see NOLA or a couple of days. The French Quarter was having a music festival so it was packed with ... Read More
Cruise began in New Orleans (on my bucket list) and we went on a Wednesday and our cruise didn’t begin until Saturday, so we had time to see NOLA or a couple of days. The French Quarter was having a music festival so it was packed with people, but some of the food vendors had some delicious food. We boarded the ship Saturday AM and got underway at 1:00 PM heading towards Memphis, with various stops in between. We had a riverarian and a historian onboard, who gave very interesting talks about the Civil War and the history of the Mississippi. Very interesting talks. Our stateroom was very nice, clean and included a writing desk, a king size bed, 2 end tables, a small closet and an upholstered chair, enough drawer space for some clothing, but we didn’t have to take a lot because the boat had free laundry facilities for the guests. The bathroom was adequate with only a shower, but not enough towel racks or door hooks for clean clothes. We also had a small balcony, which was nice to sit and have a drink or read a book while the boat was on the move. There were plenty of excursions you could sign up for or if you wanted you could explore on your own. Some were complimentary, but most had a fee if you wanted to sign up. There was entertainment every evening after dinner, usually music or a comedy act. The dining room has open seating, so you have the opportunity to meet many people, and these small cruise ships usually have less than 200 passengers. All the servers and deck hands , kitchen staff and cruise directors, etc., are Americans, the boats/ships are all built in the USA, so there is never a problem with communication. Food is usually pretty good, but for some reason the kitchen seemed to be disorganized, therefore food service was very slow. This was our 4th cruise with ACL, and the most disorganized in general. Public areas on the boat were nice and comfortable, whether in the lounges or out on the decks. Happy hour ( 5:30-6:30). is always nice but a bit crowded, sometimes with a line of people waiting for a drink. There were servers with trays of appetizers being passed out and a table with more food and 2 servers to pass out your food of choice. Be careful or you won’t have room for your dinner ( 6:30-8:00). Overall we’ve been really happy with our cruises with ACL and have signed up for our 5th cruise next year. Read Less
9 Helpful Votes
Sail Date: March 2019
I almost didn't write this review as I feel that we were not the demographic that this cruise caters to and comparing it to our other cruises might be unfair. However, if we had known a few things upfront, we could have made a better ... Read More
I almost didn't write this review as I feel that we were not the demographic that this cruise caters to and comparing it to our other cruises might be unfair. However, if we had known a few things upfront, we could have made a better decision or been more prepared for what we got. The boat: The boat is very cute. The rooms are adequate in size but furnished in a drab and cheap-looking style. Bathrooms were very small in comparison but were functional. The closet is small, there are several drawers for storage, and there is no safe in the room. There is no refrigerator or water provided in the room but you can go to one of the lounges to get water at any hour. The outside seating areas are nice when sailing although I think more comfortable seating vs. the numerous rocking chairs would have been better. There are three lounges which were used for various activities such as bingo, river talks, evening entertainment, happy hour, etc. and were open all the time. The snack selection was not very good in the lounges as there were soft drinks and packaged snacks such as cheese crackers, fig newtons, and sun chips. Water and coffee were available but no iced tea and no healthy snacks. The cookies that were brought around twice a day were good and a nice touch. The crew: Most of the crew (interior staff) were college kids who were very enthusiastic and helpful but had little to no training. They would try to do anything that was asked of them but did not have the training to provide high-level service without being prompted--not their fault but don't expect much. They were super-nice people and we enjoyed meeting many of the crew members. Dining: What needs to be clearly stated here is that when the website states "Open seating dining allows you to dine where and when you want," what it really means is that every single passenger goes to the dining room at the same time since there is a short window of service and is squeezed into a room with tables that seat large groups of people with no option to sit as a couple. The way it was done is that passengers who came first might be on dessert and passengers who came a few minutes later would be forced to join them if there were empty seats. This was obvious chaos and didn't make a nice dining experience for everyone. Some folks probably really enjoy dining with strangers and that is fine but this could have been much better organized with options for passengers who aren't comfortable joining an already-in-progress table. I have to mention the food quality although this is a tricky subject. As someone who travels in search of the best restaurants and chefs, I feel qualified to say that the quality of the food was sadly very disappointing. It may not have been for some passengers but we found it to be uninspired and bland and some dishes seemed like an experiment of things that don't go together. Maybe the cooks were students in training also. Take that for what it's worth to you as I realize that everyone has different tastes and requirements for food and this may not be the opinion of some. Breakfast was probably the better meal and our room service (only offered at breakfast) was delivered promptly each morning. Dinner is at 5:30 pm and is over by 7:30. Happy hour was also disorganized with a long line for drinks and staff who were doing double duty and weren't really bartenders. Only a few knew how to properly mix drinks. They could have made it easier by having waitstaff take orders or having two lines and having the staff who didn't know how to make the drinks just pour wine and beer and soft drinks. But again, they were willing to try and were very polite and friendly. Entertainment: The evening entertainment that was provided was very enjoyable. It began at 8:15 and lasted about an hour. The first two nights were a musical and comedy show from the Riverlorians on board that gave educational talks in the afternoon and sang in the evenings. They were lovely people and were good singers and a lot of fun. We liked them a lot. The third night was a wonderful jazz duo with a piano player and a trumpet player. Both were amazing and we loved that they played songs we all knew as well as gave us tidbits of education about the music and the writers and famous performers of it. The last night was a cute show with the Victory Belles, three ladies who were performers based at the WWII museum in New Orleans and they did appropriate music for the time period and were very entertaining. Drinks, popcorn, and root beer floats were served. Daytime entertainment consisted of river talks, bingo, and such but that was fine for the size of the boat and the relaxing pace. Excursions and the cruise: One thing to know is that river cruises can change with the conditions of the river and excursions are sometimes changed or cancelled. The Mississippi is very high right now which prevented docking at some of our predetermined stops. This means we missed Oak Alley plantation but Rosedown Plantation was substituted in its place. It also meant that we docked for two nights at Baton Rouge and were bussed out to Houmas House on a longer drive than we would have been. I wish we would have been sailing at night instead of docked but I think that was largely beyond the control of the captain and crew. Both plantations were very nice with Houmas House being our favorite. Our guide there was wonderful and the owner was greeting guests on site which was nice. The grounds are spectacular. There wasn't any communication about these changes beforehand and I think there should have been but they did try to do as much as possible with the situation. Fellow passengers: As others have stated, most passengers are in the over 60-plus category with several over 80. We were younger but always enjoy meeting nice people and everyone was very nice. There is nothing for kids to do and excursions will not interest kids if they have no understanding of the history of the area. Read Less
1 Helpful Vote
Sail Date: February 2019
First, the cruises offered by ACL are geared towards mature audiences - 60's and up, although there very people much younger on this cruise. Actually who's on the cruise really doesn't matter to me, as long as people are ... Read More
First, the cruises offered by ACL are geared towards mature audiences - 60's and up, although there very people much younger on this cruise. Actually who's on the cruise really doesn't matter to me, as long as people are enjoying their experience. I have taken 7 ocean cruises and on rivercruise (20 years ago). If you are expecting in your face activities and craziness, pick something other than a river cruise. This was a celebration cruise for my husband and I, and when greeted when boarding the boat, we were congratulated and on the second day, after returning from a shore excursion, we found champagne and strawberries in our cabin! Every crew member is there to serve you and extend extraordinary customer service, which was evident every minute of the day (we had to ask someone to thread a needle, and they did so with a smile!). When crew members say they love their jobs, that says something about a company! Because the river was running high, a last minute change of itinerary was made and I thought it gave us an even better experience; also, Because we were in the height of Mardi Gras season, instead of staying in a hotel pre-cruise (part of your fare), we stayed on the boat - we were greeted by a lovely buffet and drinks. We were not able to dock at Houmas House or Oak Alley, but those excursions were changed to days when we were in Baton Rouge and New Orleans. We cruised up to St. Francisville instead on the first day, and had the choice of three additional excursions (only 2 of the many offered were premium at an extra charge, by the way...). Also in Baton Rouge, which is not the most exciting stop, they added a walking tour by their river guide, which made is all worth while. And because we returned to New Orleans a half day early, excursions to the WW2 museum and a French Quarter walking tour were added! I think this was all handle exceptionally well!!! On the ACL cruises, beer and wine are included at Lunch, cocktail hour, dinner and during the evening entertainment, so you are not running up a tab. The food was excellent and you could request half portions. There were also snacks, coffee, tea, fruit, juice and soda always available in two of the lounges. My husband had never cruised before and I knew that an ocean cruise was out of the question - he thoroughly enjoyed this and we are considering other itineraries in the future. The cost seems high at first, but when I compared it to an ocean cruise with similar accommodations (balcony), and considering that there is no charge for adult beverages, no tipping, free excursions, free WIFI, the cost is comparable. Read Less
7 Helpful Votes
Sail Date: November 2018
Great Cruise with top notch food, entertainment and service. In addition, very enjoyable and informative cruise tours at the ports. This cruise is focused on older adults as not much that would interest children. Small number of people ... Read More
Great Cruise with top notch food, entertainment and service. In addition, very enjoyable and informative cruise tours at the ports. This cruise is focused on older adults as not much that would interest children. Small number of people on-board which gives ample opportunity to meet new people. There were some traveling alone, some in groups as well as couples. The ship was kept immaculate and our room was a nice size. We enjoyed the view from our balcony. We saw beautiful sunrises and sunsets. There was more than enough to eat and drink at all times! There was accommodation for those that needed accommodation to reach the tour buses and tour destinations. We also were very satisfied with the hotel the first night in New Orleans that was part of the cruise package. Loved that the food and entertainment was inclusive of the local area of the cruise. We highly recommend taking this cruise! Read Less
5 Helpful Votes
Sail Date: November 2018
4 night cruise from New Orleans, enjoyed the ports very much, though not a lot of a variety of things to do at each one, to be expected on this itinerary. Visited a few very nice plantation houses, plus Baton Rouge. For those who have ... Read More
4 night cruise from New Orleans, enjoyed the ports very much, though not a lot of a variety of things to do at each one, to be expected on this itinerary. Visited a few very nice plantation houses, plus Baton Rouge. For those who have cruised on the larger ships, this cruise will come as a bit of a shock. The ambiance is very low key, no fancy décor, with basically no activities and nothing to do while on the ship. After dinner for 3 nights a banjo player performed for an hour, that was it for the evening entertainment. Seeing this once was fine, but it got old fast, and I didn't need to see it all 3 nights. Other than that, after dinner there was nothing to do, no schedule activities. The daily happy hour at 5:30 with tasty snacks and open bar was a nice touch, as well as the daily fresh baked cookies, and always available snacks and beverages. The ship staff and crew are friendly, dining room service was fine too. The boat is small, which means no crowds, no lines, getting on and off simple. My overall rating would actually be "good" if that was offered between very good and average. Read Less
2 Helpful Votes
Sail Date: May 2018
We are quite elderly and didn't want the hassle of flying to Europe - this was a perfect solution for us - and it was easy and pleasant and educational - the amenities were excellent as was the service - altogether a delightful trip! ... Read More
We are quite elderly and didn't want the hassle of flying to Europe - this was a perfect solution for us - and it was easy and pleasant and educational - the amenities were excellent as was the service - altogether a delightful trip! We also met nice people on board - fun to sit with different ones every meal. We would certainly consider another trip on American Cruise Lines. There were no children on our cruise, but I am sure children would love it too - the waters were smooth and no one got seasick - and the boat was big enough so that children would never be a nuisance by being under foot. We loved the whole idea of this trip and would certainly consider going again to another part of the United States - in fact I am looking forward to doing that soon! A great vacation! Read Less
5 Helpful Votes
Sail Date: April 2018
I am an experienced cruiser who knows the coasts and many international destinations, but never have been on or around the Mighty Mississippi. This cruise offered a comfortable ship with an interesting itinerary. The 8-day, 7-night ... Read More
I am an experienced cruiser who knows the coasts and many international destinations, but never have been on or around the Mighty Mississippi. This cruise offered a comfortable ship with an interesting itinerary. The 8-day, 7-night package included a pre-cruise overnight hotel in downtown New Orleans, allowing some time to explore and an easy transfer to Queen of the Mississippi. To see more of New Orleans, I strongly suggest adding 1 or 2 more days in the Big Easy. There is lots to do and see in New Orleans. The Queen is beautiful with cabins like a modern cruise ship and nearly non-stop food opportunities. We sailed with 148 guests, close to capacity. The dining room, lounges and functions accommodated us all without overcrowding. The itinerary was New Orleans to Memphis, with stops every day but one. The river was pleasant, but carries almost exclusively commercial traffic in the lower Mississippi. Lots of tows and barges. Most of the offered excursions were complimentary, and many of them were so-so. Some felt crowded. Ask about "signature excursions" when you call. I didn't go on the "VIP Graceland" excursion and can't comment on that one. My favorite excursion was the Vicksburg battlefield guided tour. Awesome, but would be better if you could get off the coach more often. Dining was excellent; don't plan on losing weight. The cabin review follows. Free wireless internet is available and on par with most cruise ships. It always worked but could get pretty slow, especially during peak hours. A fitness center is available, as is a small guest laundry (free) with 2 washers and 2 dryers. Forget the casinos and swimming pools, it's a small ship. Should you go upriver or downriver? There is a strong current in the Mississippi. It takes a lot of power to go upstream and maintain an itinerary. This means a certain amount of shaking/vibration at high power. I didn't mind, but some cruisers complained about it. A cabin toward the bow is better in this regard. Shouldn't be a issue downstream. We had a great historian and pianist to illuminate the cruise. We also had an excellent banjo/bass combo that everyone enjoyed. The only miss (my opinion) was a jazz combo that made me think of hotel lounges and leisure suits. But they weren't bad. Debarkation was by 8:00 am on departure day. You can book an airport transfer if you want one. If you debark in Memphis, you can expect to arrive at the close-by airport by 9:00 am. I'm glad I took this cruise. Read Less
1 Helpful Vote
Sail Date: March 2018
I wanted to learn more about life on the lower Mississippi now compared to Huck Finn's era, the use of paddle boats and southern plantations. Embarkation was smooth, luggage was treated well and delivered promptly. Disembarkation was ... Read More
I wanted to learn more about life on the lower Mississippi now compared to Huck Finn's era, the use of paddle boats and southern plantations. Embarkation was smooth, luggage was treated well and delivered promptly. Disembarkation was very early in the morning and luggage must be in the hall before going to bed on the last night. There were five decks and an 8 person elevator that serve them all. Only 30 percent of the 8 days was ship movement, mostly at night, on this trip. The average age of the 147 passengers was about 65 with the youngest at age 26 year. Thus, not much entertainment for children. Attractions were: Tour of the pilot's room, entertainment every evening, all costs aboard ship were included, NO tipping on the ship, motor coaches pre-arranged for on shore attractions. Admission to on shore sites were of three price categories: 1. Included such as Vicksburg Civil War battlefield admission 2. Medium price ==> $40 to $70 for plantation visits 3. High price (Elvis Pressley's Graceland at $140) The extra benefit there was VIP status which included going to the head of the line, seeing a couple of extra sites, a $15 coupon toward food, souvenirs etc. A great vacation because you can travel without unpacking. Read Less
2 Helpful Votes
Sail Date: March 2018
This was our 11th cruise with American Cruise Lines so we are clearly fans of the concept and experience. You have to understand what you are buying into - same price as Silversea, etc. but a totally different vibe. Yes, wine and beer at ... Read More
This was our 11th cruise with American Cruise Lines so we are clearly fans of the concept and experience. You have to understand what you are buying into - same price as Silversea, etc. but a totally different vibe. Yes, wine and beer at lunch and dinner, but nothing high end and very limited selection. One day the bulk chardonnay was not unpacked and the next day it was not chilled. Yes, some top shelf spirits at 5:30 cocktail hour. You book this cruise line for a domestic cruise experience without international airports, very small ships, the opportunity to socialize with other well traveled adults, and get acquainted with the robust young American staff. We will go again - already booked for September in New England - but there were some niggling problems this trip which made my overall rating Very Good instead of Excellent. The chef on this trip was excellent and the food was wonderful. Beverage service, i.e. water and coffee was slow and sometimes we had to ask multiple times for refills or even first cup of coffee with dessert. Pastry chef was great - don't miss the chocolate fudge layer cake, now seems to be a weekly American Cruise Lines tradition on any trip. We picked the same waitress at most meals and she was sweet but undertrained and we had to ask several times for butter, hot sauce and other things which should have been on the table. Ports were small southern towns and there was lots of scenery and quiet traveling. The musical entertainment every night was special and professional - we loved the Victory Belles and the Dan Knowles/Eddie Coffey duo. A real plus this year was extra golf carts in the ports for transport over rough terrain (river levees) to the tour buses - a much needed benefit for a somewhat older traveling crowd. Read Less
Sail Date: March 2018
Had always dreamed of going to New Orleans and visiting the South. This cruise seemed to include most places we wanted to see and we were not disappointed. It exceeded our expectations with the ports of call and excursions. We ... Read More
Had always dreamed of going to New Orleans and visiting the South. This cruise seemed to include most places we wanted to see and we were not disappointed. It exceeded our expectations with the ports of call and excursions. We enjoyed the small ship feeling but our single staterooms were very roomy with all of the amenities needed. The food was superb, best seafood I have had in along time. Best crab cakes I've ever eaten. There were a lot of choices, even for the Vegans. The crew were so enthusiastic and did a great job of looking after us. The positive attitude of everyone was a breath of fresh air and they were very professional even though most of them were new to the cruise. Kudos to the Hotel Manager, Jason, who kept everything under control. We enjoyed the experience so much that have booked another cruise for 2020. We look forward to travelling with American Cruises again. Read Less
1 Helpful Vote
Sail Date: March 2018
We had been on ACL America and LOVED the experience. Then we tried their competitor which was really awful. We returned to ACL and enjoyed such a lovely time, we booked another cruise while on board. The staff is so very friendly and ... Read More
We had been on ACL America and LOVED the experience. Then we tried their competitor which was really awful. We returned to ACL and enjoyed such a lovely time, we booked another cruise while on board. The staff is so very friendly and treat passengers as welcomed guests. Every crew member went the extra mile to make certain each person enjoyed their vacation. Open bar serving top shelf mixed drinks, delicious and varied hors oeuvres. Excellent wine on tables during supper with wine offered during lunch. Entertainment was excellent. Every night root beer floats, sundaes and popcorn were served right before floor show--fun treat! Since Mississippi river was unusually high, boat was unable to dock in some ports. Crew made arrangements for us to be bussed to activities and went above and beyond to make certain we enjoyed our experience. We were pampered and all enjoyed the casual and personal attention. It is clear this ship line knows how to cater to an older more refined, well travelled group. Read Less
15 Helpful Votes
Sail Date: May 2017
We wanted to stay in the US this year for vacation and since we had not visited the states where the ship docked, we felt this would be a good fit. We are also interested in the Civil War and we thought that would make the cruise more ... Read More
We wanted to stay in the US this year for vacation and since we had not visited the states where the ship docked, we felt this would be a good fit. We are also interested in the Civil War and we thought that would make the cruise more interesting for us. The cruise was expensive, but we hoped it would be "top shelf" making it worth the money spent. There were no transfers offered from the airport to the hotel, but it was easy enough to ride Uber. We were disappointed, however, that the hotel chosen by the cruise line was in the suburban part of the city rather than the downtown where we could have walked around, visited museums, etc. Breakfast at the hotel was not included, but transportation to the boat the following day was. We were quite surprised when we boarded the ship and saw how worn out it looked. The décor was disappointing and the furniture dirty (especially dining room chairs), not comfortable), and basically needing to be replaced. The carpets looked like they needed a good cleaning. We were shocked to learn the ship is only 2 years old. It has not been well maintained. The food was good to mediocre, leaning more towards mediocre. We were never offered second helpings and, more often than not, reminded we could order "half" portions. Lunches always were made from leftovers of the dinner the night before. Selections were limited but, most disappointing, the food just wasn't very good in both taste and presentation. We enjoyed the Civil War lecturer but the "riverlorians" (never heard that word till this cruise) were a bit hokey. The entertainment was geared toward the older senior citizens and was not often well attended except for those that wanted to take advantage of the open bar. There was no wine selection. They only served Mondavi's Woodbridge wine which I do not think of as good quality. When I asked if I could have different wines, I was told there would be an upcharge to do so. Meanwhile, the bar was well stocked with good hard liquors which made the lack of wine choices all the more perplexing. The ports of call were good and all of the tours excellent. I also must comment that the ship's staff was attentive, friendly, and professional. Disembarking was really poor. We had paid for a tour of New Orleans and then transportation and drop off downtown. We arrived to board the bus 15 minutes early and were told there were no more seats. The explanation was, "someone must be on wrong bus." We were eventually placed on another bus (the one going to the airport) and did get a tour of the city. This is one time, however, when the tour guide wasn't very good or professional. I really went into this cruise with high hopes of doing more trips with this company but I most certainly will not after my first encounter. It is truly a niche market and I hope that other lines will join the market and offer more quality trips on the US rivers. Read Less
8 Helpful Votes
Sail Date: May 2017
We wanted to try a river cruise within the US and upon discovering the Civil War themed cruise on the Mississippi, hoped this would be informative and fun. It was even better than we had hoped. Only about 140 people on board so we truly ... Read More
We wanted to try a river cruise within the US and upon discovering the Civil War themed cruise on the Mississippi, hoped this would be informative and fun. It was even better than we had hoped. Only about 140 people on board so we truly met almost everyone. Our cabin was larger than expected and quite comfortable. Great food, excellent cruise staff and very good historians and people with river knowledge on board. We actually learned a lot about the river and history of the War Between the States. We especially enjoyed the cocktail hour conversations with the historian and the well planned shore excursions. Nearly all of the excursions we went on were included in our cruise price. The included pre-cruise accommodations and transportation was also quite good with an unexpected city tour before boarding our ship in Memphis. We've already booked our next adventure with this cruse line! Read Less
4 Helpful Votes
Sail Date: May 2017
Because it did the Mississippi. I enjoy visiting historic site. The battlefield and plantation were so fun and interesting.Everyone was very helpful and pleasant. The room were always clean and the service was excellent. I have never ate ... Read More
Because it did the Mississippi. I enjoy visiting historic site. The battlefield and plantation were so fun and interesting.Everyone was very helpful and pleasant. The room were always clean and the service was excellent. I have never ate so much in my life.Food and drinks were excellent.The tour guide at each site were very helpful and each knew a little bit of info about the site that was different from what you normally would hear. Overall I would rate the trip as an excellent experience and highly recommend it to anyone looking to do that trip.Make sure you take a pair of bigger pants. The Mississippi is a beautiful river and the sights and scenery is amazing and it is all right here in the USA. I liked the fact I did not have to leave the USA and still have an excellent trip. I hope to someday do the Colombia and Snake river trip. Read Less
2 Helpful Votes
Sail Date: May 2017
We went from Memphis to New Orleans on the Mississippi River. WOW! We were very impressed with the ship and the service. They cater to your needs and with the ship only holding 150 passengers, they can REALLY cater to you. We felt coddled ... Read More
We went from Memphis to New Orleans on the Mississippi River. WOW! We were very impressed with the ship and the service. They cater to your needs and with the ship only holding 150 passengers, they can REALLY cater to you. We felt coddled and well taken care of. The food was out of this world...picked up locally grown and produced goods at every stop. The excursions were included in the price for the most part and were interesting and relevant to the stops we made. A five star trip everyone should take! Our waitress knew our likes and dislikes after the second day and had the wine we liked waiting for us at dinner and our tea, coffee, soft drinks at our table as soon as we sat down. She made suggestions on items we could get when there was something on a plate she knew we wouldn’t/couldn’t eat. We are already planning our next River cruise with this company. Read Less
1 Helpful Vote
Sail Date: May 2017
I just returned from a wonderful cruise onboard ACL's Queen of the Mississippi. We sailed from New Orleans to Memphis and were blessed with outstanding weather for 6 of the 7 days. I was travelling with my dad and was about 30 ... Read More
I just returned from a wonderful cruise onboard ACL's Queen of the Mississippi. We sailed from New Orleans to Memphis and were blessed with outstanding weather for 6 of the 7 days. I was travelling with my dad and was about 30 years younger than all of the passengers, but I still had a great time. This is a VERY relaxing cruise- there are no nightclubs or casinos and the evening show ends around 9pm. I found this to be a nice change of pace from every other cruise I have been on; I loved sitting on the top deck with a glass of wine and a book and watching the world pass by. Our balcony cabin was much larger than I expected and the bathroom was huge. The bathroom was stocked with lots of nice amenities, which were replenished daily. There was a Keurig coffee maker in the cabin, which was a nice touch. The balcony was a good size and there was plenty of storage in the cabin. Our cabin was 315, which was right next to the stairs, but I didn't hear any noise throughout the cruise. Food: I usually cruise on luxury lines and have been spoiled by the food on Crystal, however, ACL didn't disappoint. I thought the food was very tasty; it is regionally inspired, so we saw a lot of Cajun offerings. My dad isn't a big fan of Cajun food, so he could request something else, like a cheeseburger, and the chef would prepare it for him. They were very accommodating with special requests and dietary needs. Wine and beer flowed freely at lunch a dinner. Cocktail hour was from 5:30-6:30pm each night in the main lounge. This was a fun way to get to know the other passengers and talk about what went on during the day. During this hour, it was an open bar and our cruise kept the bartenders very busy. :) Tours: I did the city tours in Baton Rouge and Memphis and my dad did the military tour in Vicksburg. We thought the tours were well planned out and everyone seemed to enjoy them. Service: The service onboard was great. Captain Robert Hopkins was very friendly and interacted well with the passengers. Patrick, the Hotel Director was awesome, as was Christopher, who was training. The Cruise Staff were all very friendly and did a great job. DeMarus, in Housekeeping, was also the bartender at night and kept my glass full and remembered that my dad liked 2 cherries in his drink. Entertainment: Honestly, I was surprised at how good the entertainment was. I think most cruise ship entertainment is cheesy, but these were mostly local artists and whoever found them did a great job. The comedian was hilarious and the musical acts were very entertaining. All in all, this was a great trip and one that I will remember with my dad for a lifetime. Read Less
5 Helpful Votes
Sail Date: May 2017
Our initial experience was bad in that the cruise line failed to pick us up at the hotel for transfer to the ship, taking our luggage but leaving us behind and then just shrugging this off with no real apology or effort to make the ... Read More
Our initial experience was bad in that the cruise line failed to pick us up at the hotel for transfer to the ship, taking our luggage but leaving us behind and then just shrugging this off with no real apology or effort to make the situation right. We felt this was very poor handling of the embarkation procedure and we could have easily missed the cruise just because of the cruise lines sloppy handling. We felt the cruise was greatly over priced and that the service, food and amenities offered were lacking for a cruise that cost more than a thousand dollars a day for each of us. The cabin was adequate but nothing extraordinary. The food was, for the most part, pretty ordinary and not up to what we expected for the price. We are veteran cruisers and have sailed with many lines, and would say as far as value received this cruise was a big disappointment. Read Less
5 Helpful Votes
Sail Date: April 2017
We chose to drive to New Orleans and stay one pre-cruise night at the Omni. The next morning, we drove to the dock and parked in the cruise parking deck. You should know that parking is not free, nor is it cheep. This was the only down ... Read More
We chose to drive to New Orleans and stay one pre-cruise night at the Omni. The next morning, we drove to the dock and parked in the cruise parking deck. You should know that parking is not free, nor is it cheep. This was the only down side of our cruise. The cabins on board were large and roomy with an excellent balcony view and a nice bathroom. Housekeeping did a fabulous job of keeping the room tidy and well stocked with fresh linens and toiletries. One of the best parts of this cruise was the small number of guests (135) as opposed to other large ships with many, many guests. We were given lots of personal service, and we were able to become friends with people from every corner of the U.S. Hunger was never an issue on this cruise. All meals were served in the dining room at lavishly set tables. We were able to order from a menu at each meal. Each meal included an appetizer, entree, and desert. Homemade cookies were served each morning at 10:00, and snacks and soft drinks were available throughout the day. Happy hour included great hor devoures. And, as if that wasn't enough, ice cream sundaes and popcorn were served during the evening entertainment. Evening entertainment was beyond excellent the first two nights and enjoyable on the other evenings. Our shore excursions were educational and interesting. We chose not to go to any of the excursions which required an extra fee. We only went to the excursions which were included in our prepaid package, and we were very satisfied with them all. We have been on large ship cruises to the Bahamas and around Hawaii, and by far small riverboat cruising beats them hands down. Read Less
4 Helpful Votes
Sail Date: April 2017
I had always been intrigued with ACL because of the "small cruise sailing" reputation. I was very pleased with the size of the clientele and crew, (143 guests on this particular boat). This enabled one to actually get to know ... Read More
I had always been intrigued with ACL because of the "small cruise sailing" reputation. I was very pleased with the size of the clientele and crew, (143 guests on this particular boat). This enabled one to actually get to know fellow passengers AND crew in the weeks time. We spent an extra day exploring Memphis before we embarked. Once on board, everything was set up for us and we needed to do nothing but enjoy ourselves. The crew (including housekeeping, the wait staff, the GM etc.) was wonderful, very accommodating, very personable, and they all seemed to be enjoying themselves as much as the guests. The boat was beautiful, our stateroom was perfect, with a little deck and sliding glass door when you wanted to relax. The food was exquisite, the variety endless and there was NO SHORTAGE of food! It was fun to have alot of Southern cuisine choices, but you weren't held to that. Shore excursions were very adventurous and there was much variety. I like to learn on my trips, and I was enlightened about Southern culture, the Civil War, cotton ginning. The guides that we had on the tours were very knowledgeable and fun and willing to answer questions and entertain. As was the river laurien, Jim, who gave talks while on board about the river, the wildlife, the culture. Evening entertainment was awesome as well, once again, being regional and enlightening of the culture, whether it was music, comedy, dancing. There were many little touches on this boat that were subtle, but added to the experience, like softly piped in music; Elvis while closer to Memphis, to zydeco closer to New Orleans. We loved it. Disembarking in New Orleans also was really easy, with the staff taking care of everything so the guest didn't need to worry about anything. We stayed a few extra days in this wonderful city also. I would HIGHLY recommend American Cruise Lines to anyone ( and have) and will travel with them again. I am not a fan of the 5000 passenger cruise ships, so this enabled me to have an intimate cruise experience that was SO relaxing and comfortable. We met folks that we will continue to be in touch with. This was my first cruise experience and it will stay with me for a lon while! Read Less
1 Helpful Vote
Sail Date: April 2017
From the moment we boarded the Queen of the Mississippi in Memphis, we enjoyed the luxury of all aspects of the ship. The directors attention to details, the room, every meal experiences and the menu choices, all the members of the crew, ... Read More
From the moment we boarded the Queen of the Mississippi in Memphis, we enjoyed the luxury of all aspects of the ship. The directors attention to details, the room, every meal experiences and the menu choices, all the members of the crew, the excursions in various ports, entertainers, the atmosphere in general all combined to make for wonderful experiences and find memories. We met some lovely people from every corner of this great country - Alaska, Calafornia, Michigan, North Carolina and enjoyed getting to know them better over our delicious meals together.(Albeit, very difficult to hear across the table in the full dining room- acoustics need improving there). Most of all the wonderful sense of calm, relaxation and security we experienced at every moment. We sharing our adventure with everyone and strongly urge them to trust this river cruise line. Thank you, American Cruise for the smooth sailing south on the beautiful Mississippi! Read Less
3 Helpful Votes
Sail Date: April 2017
Our original booking on the French American boat was cancelled at last minute and we were able to switch to this boat. I think we were lucky as once we were with the American Cruise Company everything was handled very well and efficiently ... Read More
Our original booking on the French American boat was cancelled at last minute and we were able to switch to this boat. I think we were lucky as once we were with the American Cruise Company everything was handled very well and efficiently and the cruise was delightful. The cabin was great and the ports and shore excursions were interesting. The ship was very well maintained, the staff was outstanding, and the ports of call were interesting. Learned lots about the pre and Civil War and found it all very informative. Would have liked a little more time in some of the ports to explore on our own. Loved having warm cookies every day at 10:00 AM and it was fun to have popcorn, ice cream sundaes, and floats at the evening entertainment. All is all this was a good small ship cruise experience and I definitely would sail with them again. Read Less
4 Helpful Votes
Sail Date: April 2017
No matter what your interests are, you will find it on this cruise. For history lovers, there is Civil War galore. A visit to Vicksburg's National Military Park was fascinating. Nature lovers will love the swamp tour in Louisiana ... Read More
No matter what your interests are, you will find it on this cruise. For history lovers, there is Civil War galore. A visit to Vicksburg's National Military Park was fascinating. Nature lovers will love the swamp tour in Louisiana where alligators come close and birds are all around. Historic home buffs will love the plantations. You can even pick cotton at one, Frogmore. Or you can just rest on board. The ship has rocking chairs on all the decks for rest and river viewing. Your cabin has a balcony for the same and for breakfast al fresco. There is food all day long!! Breakfast about 8, homemade cookies at 10, lunch at 12:30, high tea at 3:30, happy hour with hors d"oeuvres at 5:30 followed by dinner at 7:30. During the evening's entertainment, you can have popcorn and root beer floats. Better learn to pace yourself or you'll have trouble waddling off the boat at the end of the cruise! The entertainment was local and so were the dinners. Lots of creole and cajun influences in both. The crew is so friendly and ready to please. It is a wonderful experience on the Mississippi!! I would gladly go on any American Cruise LIne's trip. They have cruising figured out for your best possible experience. Read Less
1 Helpful Vote
Sail Date: April 2017
This was our first cruise with American Cruise Line, but it will not be our last. Everyone on the cruise was so friendly, guests and crew, that you felt like being on a family reunion for the week. The Queen of the Mississippi had a golf ... Read More
This was our first cruise with American Cruise Line, but it will not be our last. Everyone on the cruise was so friendly, guests and crew, that you felt like being on a family reunion for the week. The Queen of the Mississippi had a golf cart aboard that they brought ashore at each stop to help those passengers that needed assistance getting to and from the buses.We needed a shower chair and it was in the shower when we arrived in our room. We enjoyed sitting on our balcony most days, eating the warm cookies that were served at 10am. It is the first cruise where we have attended all of the evening entertainment, because it started at 8:15 and each night was very entertaining. They had Mike & Kate, River Lorians onboard that gave talks about the river and history of the Civil War and places that we stopped that was very enjoyable. From Captain Robert Hopkins, who gave us a tour of the Pilot House to Cruise Director Austin Parham who organized us at the hotel and helped us aboard the Queen of the Mississippi to Deck hand Lindsay Crouch who drove my husband ashore in the golf cart many times, every staff person on the boat was extremely friendly and willing to help you with anything to make your time with them enjoyable. Read Less
1 Helpful Vote
Sail Date: April 2017
The cruise on the lower half of the Mississippi River was a thoroughly enjoyable week. I wanted to observe traffic on the river, as well as check out what development is or isn’t (or once was) on the banks of the river. All of that was ... Read More
The cruise on the lower half of the Mississippi River was a thoroughly enjoyable week. I wanted to observe traffic on the river, as well as check out what development is or isn’t (or once was) on the banks of the river. All of that was just fascinating. Boarding the ship in Memphis was remarkably smooth, thanks to a very organized team who know their logistics. The side trips (Vicksburg battlefield, where Coca-Cola was first made and sold, plantation homes, and a swamp tour) were fine but not the point of the cruise for me. Thanks to the variety of the speakers available to us, the history of the river came alive. And yes, I ate and ate and ate, as we had breakfast, mid-morning warm cookies, lunch, tea, hors d’oeuvres and drinks, dinner and after dinner drinks – with grazing available throughout the day. I gained five pounds and I blame it all on the wonderful server (Ryan) at our table, as well as the superb cruise directors (Austin, Alyse and Chris) who could not have been more attentive. My room had everything I needed and was well tended to by the crew under the watchful eye of DeMarco. In other words, you can not ask for a better staff to take care of you while you are experiencing the magic of life on the Mississippi. Disembarking in New Orleans meant the saying goodbye to new friends, but a wonderful opportunity to explore the trolleys and more eating in New Orleans! Read Less
2 Helpful Votes
Sail Date: April 2017
I have sailed 3 cruises with American Cruise Lines and had the highest 5 Star service on all three cruises (Chesapeake Bay, Martha's Vineyard/Nantucket and the lower Mississippi). The crews are exceptionally well trained and showed ... Read More
I have sailed 3 cruises with American Cruise Lines and had the highest 5 Star service on all three cruises (Chesapeake Bay, Martha's Vineyard/Nantucket and the lower Mississippi). The crews are exceptionally well trained and showed great courtesy for all passengers. The food was so good it could have been found in the finest restaurant in a major city The menus highlighted regional specialties and there was unlimited wine and beer available at lunch and dinner. There was a no host cocktail hour each night with outstanding appetizers. The ships were new, clean, well maintained, and comfortable. Nightly entertainment was excellent and there were two full time river historians on board for educational presentations during the cruise. Traveling solo, I really appreciate the single rooms that are spacious and comfortable. The itinerary is well selected and showcased the highlights of the region. This is the finest cruise line I have sailed on and look forward to sailing with them again. Read Less
Queen of the Mississippi Ratings
Category Editor Member
Entertainment N/A 4.1
Public Rooms N/A 4.5
Fitness Recreation N/A 3.3
Family N/A 3.3
Shore Excursion N/A 4.2
Enrichment N/A 4.2
Service N/A 4.5
Value For Money N/A 4.0
Rates N/A 3.6

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