My life goal is to visit at least half of the countries of the world (98). When I saw this cruise advertised, it had four countries in Central American that I had never been to, Honduras, Belize, Nicaragua and Guatemala. Early in 2018 (I booked in August), prior to sailing we were told that Honduras was taken off the itinerary, then a few weeks later they decided to bypass Guatemala. In its ...
Cruise offered was back to back through Panama Canal and on to Alaska. Two ports were cancelled (were not told why) so assume that is why we arrived in LA at 12 midnight and could not get off ship until the following morning after 7 am - as ship was leaving at 2 pm in afternoon - there was no time to travel into the city and return in time to board ship. The customs took so long that we finally ...
Been cruising for over 30 years. This was the first time on NCL and we took this cruise because of the "ports of call".
First, two ports were cancelled and one was added before sailing. many things went wrong as soon as we got underway.
-Plumbing problems (2X) in the cabin, no cold water
-Small light fell out of the ceiling
-Pre-order of meals screwed up 3X. Request was for no ...
We sailed from New Orleans. Spent a few days in the french quarter prior to boarding the ship.
From the beginning, the trip wasn't enjoyable. My wife chose early check in, 10am, which I suppose we misunderstood as early boarding. After checking in at the NCL desk, we had to wait until the 8th group was called - boarding began at 12pm.
Upon getting to our cabin, we found the sleeping ...
Day 1 there were hints this was going to be bad. Dropping the bags less than three feet from the baggage cart and the guy moving them to the cart wanted a tip for doing it?
They told me I would have no hold put on my credit card (I specifically asked)...but I did. No biggie but I wish they could get their answers straight. The embarkation routine was long, the lines were longer and we were ...
After an excellent experience on the NCL Pride of America a year ago, we had high expectations for this trip on the Pearl. Alas, a general lack of organization and customer service left us re-thinking plans to sail on NCL again.
Let's start with checking in. NCL provided directions to the port, but once we got there, signage was definitely lacking. We found ourselves in a long line, hoping it ...
the cabin is too small.how anyone could fit in the bathroom is a joke.The whole ship was about profit not about the customer.I got sick from the black mold growing in my shower,so I went to the ships doctor.They told me it would be $149 to see the doctor.I walked out.I got even sicker so I returned 5 minutes after they closed.They informed me it would be $199 since I was 5 minutes late.I walked ...
Chose the cruise for its itinerary. We wanted to sail out of New Orleans and we wanted to visit some places we hadn't seen before.
To begin with, the information we were provided wasn't clear in a lot of areas. We found seemingly vague or contradictory information in the brochure.
The food was mediocre except in the specialty restaurants. There was little variety and the same menus were used ...
Chose this cruise because of a cheap price. The old saying you get what you pay for is true. This is only our second cruise and the first with NCL. Embarkation was not what I expected, were herded onto the ship and given no direction as to where to go. The ship sailed over 2 hours late. Our luggage took for ever to arrive at our room finally arriving after dinner. One of our party had to go ...
Embarkation was bad but debarkation was worse. This was the tenth cruise and if this was my first it would have been my last.It took three hours to get picked up in front of the terminal even carrying my bags off myself.The three shore excursions we took were tours and they were the worst ever. Not worth half what they cost.Book your own onshore.The ship and cabin was clean and in good shape.The ...