73 New Orleans Royal Caribbean Navigator of the Seas Cruise Reviews

You can never blame the cruise line for the weather. That being said I will probably not sail out of New Orleans again. We have always sailed out of Florida ports and Florida is always warm...even in February. But New Orleans was cold ... Read More
You can never blame the cruise line for the weather. That being said I will probably not sail out of New Orleans again. We have always sailed out of Florida ports and Florida is always warm...even in February. But New Orleans was cold and drizzly. Just yucky. We were in NOLA 2 days before to take in some sites and enjoy the local flavor. It is a great fun and historic city, I would have enjoyed it more if it was warmer. But like I said, no one's fault. We arrived at port around noon and were on the boat by 12:15. They had an awful lot of stations to get you processed quickly. I counted roughly 35 attendants. The boat is beautiful. We were on the Independence a few years ago and they are both very similar. It was shorts weather the day we left though. I was anxious for the boat to get moving to a warmer climate. The itinerary called for 2 days at sea, 3 days in port and 1 day at sea going back to New Orleans. Sunday, the first day at sea, it was a bit warmer, but the winds on the pool deck were ferocious and I probably got more windburn than sunburn. The weather didnt really start to warm up until Monday though, the 2nd day at sea. Once we got to the Caribbean the weather was wonderful. The 3 ports are all fine and I think what you do while in port is a matter of personal preference. The first port was Falmouth Jamacia and it really is a nice little port, but it appears to be new and there was a lot of contruction still going on. And the area just outside the port is non-exisitent, so you really needed transportation to get around if you wanted to leave the little port area. Grand Cayman is an awesome port and so is Cozumel. The thing with Cozumel though is that they have a few different cruise terminals and it seems as though the Disney ships get the better terminal. Punta Langosta. Thats really where you want to be when you go to Cozumel. I had to take a taxi to get there from the International Pier. Regarding the ship and the food and the service. The service on the ship is awesome, you cannot complain about that. But the food. We didnt go to any of the specialty restaurants. We ate in the main dining room every night. The food is good. Not great, not memorable, not stupendous. The idea of going on a cruise to get amazing food is long gone I think. UNLESS! UNLESS you want to pay the extra money and go to a specialty restaurant. There was a time when you could go on a cruise and every dinner would be the top quality amazing memorable meal that now you can only get if you pay for dinner. That saddens me quite a bit. And I get it too....I mean how can they justify giving the same amazing meal to the ones that are paying extra in the specialty restaurants to the people who are not paying in the main dining room. So the food in the dining room while it is certainly better than any meal i might cook for myself at home is not amazing and memorable like you want oon a cruise. None of it. The last cruise I took that had amazing memorable food was on the Disney Magic in 2003. Since then if you want a memorable meal, you should plan to pay extra and go to one onf the specialty restaurants on board. One more note about food, and I made a point of talking about this in my review about the Independence of the Seas. The juice they serve in the morning at the Windjammer should not be called juice. In fact it should not even be consumed by anyone. It is truly horrid and not only is it different every day, it is different from glass to glass. If you grab 3 glasses of OJ from the serving area in the Windjammer each one will taste differently and all 3 should be thrown away. They give you these horrible juices because if you want something really good, you have to pay $3.95 per glass to get it....I didnt do that, but I would bet it would be real good if I did. We lost pool day on the last at sea day because it was so cold as we sailed back to New Orleans. No one was at the pool. No one. Not a soul, when usually on an at sea day you cant get a chair by the pool. It was in the 50s. and in New Orleans when we got back is was 48°. So like others who also reviewed this cruise, it was okay. Nothing great. We may also try a different cruise line next time. Read Less
Sail Date February 2013
Have just returned from a great cruise-Left from the Port of New Orleans and embarkation was a breeze. Have cruised many times in the past and this was by far the easiest and quickest-no waiting-just signed in and off we were to the ship. ... Read More
Have just returned from a great cruise-Left from the Port of New Orleans and embarkation was a breeze. Have cruised many times in the past and this was by far the easiest and quickest-no waiting-just signed in and off we were to the ship. Just slightly disappointed with the room-had an inside cabin which was standard but the drawers had not been wiped out-actually hair inside some of the drawers. Also the carpet did not appear to have been swept. Two pills were left on the floor and purposely left them to see if they would be swept up. They were on the 2nd day of cruise. After that the room was kept very clean. Have to request ice in room or you will not receive it. I have to comment there was a sulphur like odor the entire length of cruise inside and outside of our cabin as we walked down the halls. Was a little disappointed that many on the slots in the casino were not in service the entire length of the cruise. Dinner in main dining room was very good-Windjammer Cafe was OK-nothing outstanding however the pastries in the coffee shop on the Promenade were very tasty! Enjoyed many of the evening shows but the ice show was outstanding! Ports of call were Falmouth, Jamaica(we did not get off the ship), Grand Caymen(7 ships were all in port the same time and shopping in town was a mess-hard to move there were so many people. Last port was Cozumel(did a taxi tour)This was wonderful-about 2 hours and saw a great deal of the island. Last but not least was disembarkation-VERY EASY. This port of New Orleans and RCCL have really done a great job of simplifying what used to be the worst part of cruising. I would definitely recommend this cruiseline and port. Read Less
Sail Date January 2013
We flew to New Orleans and got there around 1:30 to meet a huge group of people. I didn't like going through 3 rooms of wait lists. Went to eat at Jade and didn't realize there was a better restaurant at the Windjammer just ... Read More
We flew to New Orleans and got there around 1:30 to meet a huge group of people. I didn't like going through 3 rooms of wait lists. Went to eat at Jade and didn't realize there was a better restaurant at the Windjammer just behind it. Hot dogs and greasy chicken was not very good for our first meal. We got a great price on a room on the 3rd floor. It did have a bad odor getting to it in the hallway, but our room was fine. I was worried about noise from the nightclub, but we heard nothing. Toilets and shower worked fine. Carpeting on all floors to cabins needs replaced. Main areas of the ship were very nice and well maintained. I got to thinking at the last minute, that perhaps what we saved, we could get a drink package. The price was $630 for two for the week for wine and beer. Each cabin member had to get the package. It was nice to not have to worry about the money and perhaps we did drink more than we would have normally. The wine was bottom of the barrel cheap. Ironically, the merlot tasted okay, but by the end of the week, my body didn't like it. In hindsight, buying a better glass of wine may have been better. Hubby liked his beer package. Then on the last day of the cruise, I got the norovirus. I was up all night long, and very worried about the double plane ride home. Fortunately that went well, and the $10 extra per flight was worth advanced seating on Southwest. Very weak the next day. Laundry had to wait. The food was adequate. I can't say we had bad food but nothing to write home about. Breakfast on Celebrity's buffet was always an adventure. Very creative every morning! The food was the same every day on RC. Lunches were okay. Lots of salt though, as my face and fingers were swollen from the start. Dinners in the main dining room were okay. Steaks were tough, fish was fine, lobster was small. I guess we just got spoiled on previous cruises, and I know the ships have to cut somewhere with the price of fuel. Now the good: I liked the ship layout, service was good. There was more entertainment aboard ship than Celebrity, which I liked. A crazy mardi gras night dancing to oldies in the Promenade was a lot of fun. We were close to the Seattle coffee shop so that was great. I would have to say it was more of a fun ship. The entertainment musical groups were pretty good. The weather got very hot in Jamaica, cloudy in Grand Cayman, very windy in Cozumel, and down right cold and windy on last sea day. So our weather was not the best, and very little tan for me. We did the river raft in Jamaica which was good, and Passion Island would have been better had it not been so windy. But they did a nice buffet on Passion Island and guacamole & mahi was great. The beach was nice to walk on barefoot. I was disappointed in the little things you got on Celebrity that was missing here: No beach bag, no Q-tips & cotton, no cream rinse, no lotions, no midnight chocolate, no water pitcher. Also, on Celebrity you didn't need to lug your towels all week so you didn't get charged. So, I had to buy a beach bag. I probably shouldn't compare, but being the same parent company, I thought it would be the same. But looking back on our photos, yes, we did have fun. It was a nice getaway, but we spent too much. Sigh, I guess that is to be expected. Bottom line, you should try Celebrity as the captains club points are combined. Read Less
Sail Date January 2013
We did RCL's New Year's Trip RT out of New Orleans. We live in the area right now, so we drove to the port. We have left out of 3 other ports including 1 outside the US and this port was the worst the leave out of. It took us a ... Read More
We did RCL's New Year's Trip RT out of New Orleans. We live in the area right now, so we drove to the port. We have left out of 3 other ports including 1 outside the US and this port was the worst the leave out of. It took us a long time to get to the parking lot, we then had to wait in a very long line (even as Gold members), and it took nearly 1.5 hours just to get on the ship. We spoke with other travelers who have experienced other ports and shared the same frustration at embarkation in NOLA. It seemed they had much fewer guest service people checking everyone in, since we sailed thru security rather quickly (once we got to that point!). The ship was decked out in holiday regalia. We absolutely hate the holidays and often try to escape to a non-christian country to avoid the cold, Christmas caroling, and what not. We were pleased that even though the ship was dressed to impress for the holidays, we did not hear any Christmas music and it was toned down the further we got into the cruise. The 3rd night, the main dining room was free of Christmas stuff entirely, and by the end of the trip the only item left visible was the tree in the Promenade. We were so grateful for that!All our days at sea were crappy weather. I know the cruise lines cannot do anything about this. They moved the majority of events from the outside into the inside or cancelled them all together. We never had a lack of something to do onboard, but would have appreciated 1 day sitting by the pool, but alas it was beautiful once we were down in the Caribbean! Our cruise directors were hilarious, personable, and we had a great time on 70's night, NYE party, and a few sail away parties camped out in the outdoor hot tubs watching the sunset. We did go see several of the shows, the Platters brought down the house! Not a dry eye in the place! The juggler was okay, the comedian was mostly funny (we were both sober, so maybe some alcohol helped). Formal nights were fun and orderly. I took 1 of the photography classes while onboard and the staff down there were wonderful. Two of the photographers were very gifted and we bought all the photos these 2 took, with the rest being rather lack luster. We really enjoy the portraits as they are framed fun memories of our adventures. The people onboard were by far the friendliest we have encountered. We met many people from all over the US. I met a fellow photographer onboard and we spent an hour on the pool deck showing me how to work my new fancy camera. We met another couple NYE night in Boleros bar near midnight and had great conversation, laughs and dancing. The celebrations on the Promenade were fun to be had by all and even though it was insanely crowded and loud, people were still nice and willing. We tolerate the Windjammer when we are too tired or don't want to think about where to round up food. (Isn't the point of a cruise to not think for a week?). Some things in the Windjammer were good, others awful, you just kind of learned what to avoid. The hand santizer guy at the Windjammer won employee of the month for his insane amount of enthusiasm in the morning getting everyone to sanitize their hands. He was awesome to wake up to every morning! We buy the soda package on these cruises and between him and the caffeine, you were moving in the morning! We did eat at Johnny Rockets 1 day for lunch, we didn't need to eat anything till our 8pm dinner and even then we weren't really hungry. Johnny Rockets is so much fun, loud, and food is good for diner food. Love the cheese fries and chocolate milk shakes. I would eat there every day just for those two things, but I would have gained 10 pounds on a weeklong cruise doing that! Lol. We also ate at Chops Grille on NYE night. We had a 6:30pm seating, and the place was empty when we got there with a few couples wandering in by 8pm when we rolled ourselves out of there. Our steaks were good, dessert phenonmenal, and we even got funky hats for NYE celebrations later. Our waitress was nice but not super informative. The very first time we had Chops on an RCL line (Serenade of the Seas in 8/09), we got "the steak talk" from our waiter. They went over the kinds of cuts, how best to cook them, etc. We have not been able to get "the steak talk" since then, and only for that reason would not rate it as the best Chops experience we have had. I would have enjoyed more interaction with our server, the host was very friendly and pleasant and spoke with us several times throughout our meal.Now the main dining room. We had the best waiter we have ever had on any ship, ever. Volcun (seriously, that's his name), was happy, energetic, happy to talk to us, polite, joked with us, and overall just a wonderful person. We never wanted for anything. We were in a back room from the main dining room, which we were initially upset about, but he more than made up for it. After we found out that RCL no longer does the Caribbean dance through the main dining room with the waiters dressed in kitchen accutreman, it didn't matter we were not in the main dining room. Our table only had 1 other couple at it, and they too helped make dinner very enjoyable each evening. We had so much fun talking to them and learning about each other. We made friends with them, and took them to the airport when we disembarked. Again, total blast for the dining room. The food on average was ok. I feel the quality and most certainly the proportions have declined. But if we didn't like something, our waiter quickly brought us something else. We would order different desserts and our waiter would bring us everything on the list just to truly each night since we had an 8 person table with only 4 people at it. I was very unhappy to find out RCL no longer prints the Gratuity Coupons to go into your envelopes on the last night onboard. We have always prepaid gratuities and If we got special attention we would throw some extra cash in there. We always enjoyed passing around the envelopes on the last night, but since we got ho-hum service from everyone except our waiter, he was the only one who got additional cash. I asked the guest services desk if the employees are told who did pre-paid gratuities, and she said no. So we wrote on our envelopes that we did not put cash in "We prepaid your tip and RCL will not print a coupon". So we were rather disappointed at that. Knowing that in the future, we will not prepay our gratuities and do strictly cash for everyone. I don't know if that was RCL's goal or not, but that is what it resulted in.Please DO NOT book excursions through Royal in Grand Cayman. We routinely buy excursions thru the cruise line and pay the higher price largely for the "idiot factor" of not having to think or worry on our trip. Grand cayman is beautiful, civilized, and the port is built to have ample opportunity to get a tour from a vendor there on site or even take a taxi to a local beach w/o a fuss. Our guide here was half an hour late, literally read road signs of local businesses to us for our tour, then rushed us through places to get back on schedule because the boat left at 3pm. Our travel agent warned us against doing a cruise ship sponsored trip and she was totally right. We loved Grand Cayman and cannot wait to go back and "do it right". In Jamaica (our first port day on New Years Day), we signed up to do Dunn River's Falls and Green Grotto Caves. First off, that was a mistake to sign up for 2 very physical activites right after New Years night. We don't drink, but we were still up late and had to be off the ship by 8am for this tour. We were dragging all day. Dunn River's Fall was ok, not sure I would do it again. The perpetual hounding to buy something got very old very quickly. The Green Grotto caves were very neat to see. In Cozumel we chose to go mudding in a dune buggy to the Jade Caverns. Fun, but again not what we expected. We spent a lot of time broken down and only got about 5 minutes at the caverns. They try for these corny photo ops holding an alligator, next to parrots and hawks and the like, but they are far from good photos. Half of them didn't even show up on the screen at the end of the tour anyway. I believe it was termed an X-rails adventure. Bring a bandana, wrap around sunglasses, towel, and a change of clothes. You will get COATED in mud (which is what we wanted). We would do this tour again if given the chance. The facility was nice, the people friendly, and they provided taxis back to the pier (about a 10 minute drive). The pier in cozumel is great for shopping. We went back to the ship, grabbed a quick shower, and went back off to go have lunch at Senor Frogs along the water at the pier. I recommend Senor Frogs! Fun party atmosphere, all their drinks come in tall obnoxious plastic glasses, and the food was really good. I bought a tanzanite ring from Tanzanite International on the pier here, they love to haggle, so never pay the first price they say!After Cozumel we cruised back to New Orleans. We had a wonderful trip even though the weather was awful (cloudy, 70 knot winds on deck, all outdoor activities this day were cancelled including the dodge ball tournament we were looking forward to watching). Next year the ship will be something else and it will go to different ports out of NOLA. We are seriously considering doing another New Years trip out of this city, and would happily return to this port to do more in the future once we are platinum or higher guests because they got on very quickly. The people onboard this cruise were super friendly and we had a great time doing a wide variety of activities! Our room attendant was good, not great, but he did his job. We enjoy inside rooms because they get totally dark, have always been very quiet for us, and we are hardly in the room if we are awake! Read Less
Sail Date December 2012
We so looked forward to cruising over the New Years. One of the big selling features of this boat was the golf simulator for my husband. Well it was broken. They had no idea when it would be fixed. We absolutley loved our dinner staff! ... Read More
We so looked forward to cruising over the New Years. One of the big selling features of this boat was the golf simulator for my husband. Well it was broken. They had no idea when it would be fixed. We absolutley loved our dinner staff! Carolina, Galen, Custudio and Rohan. Top notch! Sincerely lovely people. My husband bought the alcohol package and was frustrated because he couldn't get the same drinks at different bars. They didn't know how to make them, or didn't have the right ingredients. My kids loved the Windjammer. The guy doing the "sanitize sanitize" dance was a little too much for me before my coffee, but an effective addition to ensure that extra layer of contamination safety. So Id rather he keep up his good work. There were some big issues with language barrier, which suprised me because Id think most of the workers would know just a little English. Our excursions were wonderful! In all honesty I think some of our disappointments were our travel agents fault. She misrepresented the boat. My kids were expecting the Flo Rida, Zip Lining, and a big outdoor screen. She also did not give us accurate info about the general weather in New Orleans which effected the beginning of our trip in a huge way. I honestly felt like I had to really seek out the kids programs, and pry for information. My kids request Carnival next time. The Navigator could clearly use a little sprucing up. If I could take our dinner staff with us, I'd agree. Read Less
Sail Date December 2012
This is a review of the Navigator of the Seas, sailing date Nov 17, 2012. Our group was my wife, myself, our children (ages 20, 12, and 12) and my wife's (mid 70s) parents. As a general statement I believe the crew on any given ... Read More
This is a review of the Navigator of the Seas, sailing date Nov 17, 2012. Our group was my wife, myself, our children (ages 20, 12, and 12) and my wife's (mid 70s) parents. As a general statement I believe the crew on any given ship will make or break the entertainment value of the vacation. The crew on the Navigator just didn't seem to care and weren't trying to hide it. We are a pretty laid back, self-entertaining group and don't expect to be waited on hand and foot, so we can and did have a good time despite the crew. That said I could not in good conscience recommend this ship/itinerary to someone. I don't like reviews where someone just says a cruise or hotel room is bad or good. I need to know *why* you thought so. If I know the why then I can better determine if that would be good/bad for me. So I want to provide a review where I detail what was good/bad along with some of the 'why.' Boarding: We flew in the day before and spent the night at the Embassy SUites. At 12:30pm We walked the two blocks to the whale lot where there were porters loading luggage onto carts. There was a bit of confusion because some folks who were Carnival passengers were trying to give them luggage. Our bags were already tagged so it was a quick drop and go situation. The porters tagged you bags if you didn't already have them. Note that the Riverwalk access to the cruise ship walkway (it's still marked like that) is closed. The doors have a heavy chain and padlock on them. It's easy enough to walk in the street, about 1 block from the whale lot to the terminal. There was a police officer (where the port road turns onto Julia street) managing the vehicle and pedestrian traffic. At this point organization took a vacation. We didn't know it at the time but a lot of the embarkation problems were related to the fact that the Navigator had just come trans-atlantic. I was later told that because the ship was previously trans-atlantic and "new" to the port all the various authorities were being more detailed in checking things out. This applied not only to disembarking passengers, but also checking out the crew. (Imagine Coast Guard, and Immigration and CUstoms officers diligently following the rules.) I'm not saying anything is wrong with this, just making note that it cause a lot of confusion and delays. I hope this experience was not indicative of a normal boarding in NOLA, because it was hands down the worst I've experienced out of 7 cruises. I'll give an example: One RCL employee was telling embarking passengers to go back the other way because there were still 500 passengers from the previous cruise still disembarking. We ignored him along with a few others and asked a bit further down and another RCL employeed told us to continue ahead as they've been boarding passengers for the last hour. We then were able start the boarding process. Entertainment: Nightly shows: The dancing shows were fine. (Nothing spectacular or particulary impressive.) There were two different comedians which were both very good. There was a Platters group that was fantastic. Daily entertainment: Our group agreed that overall this was weak. This was compounded by the fact that the first two days were sea days. There was just very little going on those two days. This was especially disappointing to me since I enjoy having a drink on the pool deck and watching contests or listening to music. Two days at sea and the highlight of the pool deck was the ice cream machine. The bingo was run well The trivia and sudoku contests in the schooner bar were okay The movie selection in the theatre was geared towards a 20-40 crowd. I would liked to have enjoyed more movies there but the seats were were so incredibly uncomfortable I couldn't make myself go back. My father in law went once also and said it was like sitting on a board. Dining: MDR: The food was good, the service decent. Nothing spectacular. The service of course varies from table to table. For some odd reason they served the Thanksgiving meal on Wednesday night. Windjammer: Only once did I find the Windjammer crowded. It was a sea day right at noon. Any other time we have no trouble getting a table or having to wait in line for food. The food itself was fine and well kept up. The only issue I had with Windjammer was it closed at 9:30 pm every night. Which would not have been a problem except there were no late night buffets, so you were left with room service or the Cafe Promenade (See below.) Cafe Promenade: This place was just downright awful. I've seen it well done on the Freedom of the Seas, so I know it can be done. I was served the worst Starbucks latte I've ever had. I threw half of it away. The worst part though was the service. I'll give an example: There is a sign with the available kinds of pizza. (Only once was I ever there and they actually had all 3 kinds listed on the sign.) I asked the woman at the counter what kind of pizza they had since I could see there was only 1 pan under the heat lamp. She gave me a dirty look and gestured at the sign. So I play along and ask for pepperoni which was listed on the sign. She turned around and looked at the pan, turned back around and told me they only have cheese pizza. Which wouldn't be so bad except that cheese pizza wasn't one of the kinds listed on the sign. Bar Service: I've been on some ships where I felt like I was constantly getting mobbed by bar service folks. That was definitely not an issue on the Navigator. Soda Package: In my opinion, the soda package on the Navigator is a complete waste of money. They have apparently changed how this whole situation is handled because if you have the soda package you either get fountain soda or soda poured from a 2 liter bottle. The problem with the 2 liter bottles is every time I got it, it was flat. I'm convinced others figured this out as well which further aggravated the problem. What then happened is people would not get soda at the places that had the 2 liters which caused long lines at the other places. Most often those places were the bars, which then angered the bartenders and others waiting for alcoholic drinks. I honestly believe you could solve the issue by not having the bottles at all or marking them with a timestamp. Note that if you didn't have a soda package they would whip out a cold can of soda and provide glass. (I'm tempted to write letter to the Coca-Cola company about the issue.) I'm not sure I will ever buy the soda package on RCL again because of this. Wifi: This ship does not yet have wifi throughout the ship. I was able to get a very weak signal in our room on deck 9 forward but never enough to actually get a internet connection. I never had any trouble getting a connection on the pool deck, windjammer, royal promenade, or of course in the internet cafe. Teen club: My twins went to the 12-14 club and activities. My daughter didn't enjoy it and gave it up after the second day. My son kept going throughout the entire cruise. Most of the activities did seem more boy oriented. The only issue I had was once when I went to check on him in the teen club room. I stepped inside the room and the RCL woman freaked out and ran over at me. She kept telling me that I couldn't come in there. She wouldn't shut up so I started talking over her and said I came to check on my son. She kept saying I can come in there. I asked how to I get a hold of him, and she said I would have to talk to her and she could get him. I then asked how if she was also in the room how could get a hold of her without coming into the room? At that she stopped talking and just stood there with her mouth open like that had never occurred to her. By that time we had the attention of all the kids in the room. I just talked to my son quickly and then left. (I've never had a problem stepping into the room to get the attention of staff on the Carnival kids club.) Excursions: Our excursion in Grand Cayman was cancelled due to high wind. We had left early to catch the tender and shop a bit so we didn't find out it was cancelled until we were standing there waiting for the group to show. I did discover that the excursion desk had left a message on our room phone indicating the cancellation. So I give them props for trying to contact us. Disembarkation: It wasn't as bad as embarkation, but having been through many others this experience was consistent with rest of the voyage. Read Less
Sail Date November 2012
So all in all a good cruise with all the typical good service from RCCL. Quick notes are that they really have very limited support for kids under 3 on most of the boats below the Oasis class. We were limited to $20/hour child care in ... Read More
So all in all a good cruise with all the typical good service from RCCL. Quick notes are that they really have very limited support for kids under 3 on most of the boats below the Oasis class. We were limited to $20/hour child care in our state room and 2-3 1 hour periods with a kid's staff member in the tot room. The also had bags of lender toys which was good but our tot got board with them and the hour play periods after about a week. To be fair there were no other kids under 2 for her to play with and the staff were very friendly but we were spoiled by our 7 day experience on Oasis when they not only had child care for $9/hr in a designated Royal baby's room but a 24 hour play room as well. Taking care out our tot in our room prevented us from enjoying our room childless. It was good we got a Grand suite or out tot would have had no place to run at all! The Weather in April was only warm enough to swim 1 or 2 days so that wasn't available for our tot either. Nor was there a pool with more than and inch of water for tots. So we spent a lot of time in our room or going with out tot back and forth to the few areas that were interesting to her. This was relaxing but it didnt allow much time for many of the other activities on the ship. We are fairly experience cruisers so we didn't feel we missed too much but it would have been nice to get out a bit more. The word from the crew is that the ship is due for dry dock which will address its getting older plan, During they dry dock they are supposed to update the child area. Recommendations: 1. Until updated you can get better service for kids under 6 on other boats and kids below 3 should avoid this ship. 2. Transatlantic cruises are populated by the traditional older set. Go if you enjoy just chilling out and meeting other seasoned travelers. 3. Get a bigger cabin on the long trips. It may sound obvious but the importance will hit you quickly especially if you have a kid in the room with you. Read Less
Sail Date April 2013
Review of Navigator of the Seas, Transatlantic voyage April 6 through 21. 15 days, with stops in the Azores, Toulon, and Livorno on the way to Rome. Embarkation: The cruise port in New Orleans is very close to downtown and the ... Read More
Review of Navigator of the Seas, Transatlantic voyage April 6 through 21. 15 days, with stops in the Azores, Toulon, and Livorno on the way to Rome. Embarkation: The cruise port in New Orleans is very close to downtown and the French Quarter. Access is very narrow, but we arrived early enough that there were no crowds. Our baggage was collected immediately. The baggage handler asked for a tip (which I was prepared to pay) before he actually handled all of the bags. (I tipped $5, for which he took the bags from the taxi and put them in a nearby cage to be rolled onto the ship.) Check-in was relatively quick. We waited a short time in line, entertained by a couple complaining that Florence and Rome had not been located near enough to the ports. I observed that it was very inconsiderate of Romulus and Remus, but that went way over their heads. The actual check in process with the staff was as fast as I have ever seen. There were airline-like security checks. We had purchased two bottles of wine, but security did not care. We could have brought two bottles in each bag. Security did check one of our bags quickly because my laptop charger and some other electronics were in there. That was about 15 seconds. I also had an extension cord and a Belkin cube tap so I could have extra outlets for charging. There has been some commentary about cruise ship restrictions on these things, but security here did not care. We boarded the ship in short order. Having arrived just after 11, the cabins were not yet ready, so we toured the shop a bit, found a table in the pool area, and had lunch from the Windjammer. Cabin At 1, the cabins were ready and we went to see our cabin and drop our carry-on bags. We had a junior suite, no. 1394. This is an aft cabin, so it has a slightly different configuration from standard junior suites, and it has a very large balcony. The room itself was very nice and spacious. Our suitcases went under the beds, which had been pushed together per our request. The bath, with its tub, was also very nice. The cabin has a walk in closet, but one difference between this and others we have had is that the closet is long and narrow, and while there is a clothes hanger running much of the length of the closet, towards the aft end the closet is narrower than the hangers. Nevertheless, with clothes for a 3+ week trip, we had plenty of storage space. The room has a stocked refrigerator, which we emptied and used for our wine, etc. There are few outlets, but with my Belkin cube tap and with a universal adapter for the European outlet, I had enough power outlets for a laptop, camera battery chargers, Kindle chargers, etc. Given the proliferation of devices which need charging, The Belkin cube tap (which includes a surge protector) is a necessity. The balcony is large and had two loungers, two chairs and a table. It has somewhat of an obstructed view because of the ship superstructure in the back. It is fully covered by the Windjammer. On the Navigator, the Windjammer is enclosed, so our dreams of dropping food from the Windjammer to waiting arms below were dashed. Because the balcony is enclosed, it had no wind whatsoever. On the other hand, if you want to sun yourself (not generally our thing), on an Eastbound TA the balcony is in the shade until late in the afternoon. We did not find the walk to and from the cabin difficult. We tend to walk everywhere and use the steps as much as possible. Our cabin steward was Reynaldo. The cabin was always clean and bed made promptly. We requested ice and we had a fresh ice bucket twice a day. The cabin comes with towels for two, but with trips to the gym and pools, we needed more, and after one request, the towel rack was always stuffed with towels. We had robes. Towel animals appeared from time to time. Baggage Delivery Despite having checked in early, our bags did not arrive quickly. We had been told that as suite guests our bags would be promptly delivered, but only two of our 3 checked bags arrived by 4 p.m., the nominal sail time. At that time we did the muster drill, and from the deck we could see my wife's bag still in a cage on the dock. Along with lots of other stuff. The ship sailed about an hour late, with the excuse that there was more to load than for its typical 1 week voyages. (Hadn't anyone figured this out?) My wife's suitcase arrived around 7 p.m.; others in our area were delivered after 9 p.m. Supervisors came around inquiring what was missing; they were suitably apologetic and kept offering the canned excuse that there was a lot to load given the 15 day voyage. Since the length of the voyage was a running excuse, let me note that the Navigator sailed with just over 2900 guests for its approximately 3800 beds. Transatlantic sailings don't attract children, and there were a lot of singles on the ship. Let's move on to the ship. Spa and Exercise Facilities There is an exercise area, indoor Jacuzzi and gender specific saunas and steam rooms. The indoor Jacuzzi was nice, and large to even swim short laps. Given that it was sometimes cool outdoors, this was a nice touch. However, on a couple of occasions it was not heated enough. The paint was peeling. (Navigator is going into dry dock for refurbishment.) The men's sauna and steam room were OK, although on one day neither was very hot as some system failed, they cooled off, and had to be started from scratch. The men's room has lockers, and to get keys you need to go upstairs to the spa check in. Some of the lockers are not for the height challenged (they are over 7 feet off the ground) and on multiple occasions after getting a key, you find that someone has put stuff into that locker without securing a key. (Just clothes.) More trips up and down the stairs, but exercise in any form is welcome. HOWEVER, the ladies steam room was closed. Broken. According to the spa staff, they expected to have it fixed in a day or two. It wasn't. Then the story was that it would be fixed in the Azores. It wasn't. We ran into several couples who were double platinum or whatever who had sailed the Navigator on its Caribbean route earlier in the year, who reported the steam room was out of commission then. When my wife asked the staff, saying it's never going to be fixed, they agreed, and said it would not be fixed until dry dock, but they had been told to say that a fix was imminent. The Navigator does not have a thermal suite, so there are no co-ed steam rooms and saunas. Outdoor Pools There were always adequate deck chairs. The weather was not hot, so there were not a lot of swimmers or sun seekers. The outdoor running track was adequate. Often one of the outdoor pools was closed for maintenance. Dining Let's move on to meals. Given our balcony, we had breakfast in the room most mornings. Service was generally good, with the meal arriving at or before the ordered time. We were able to order things not on the pre-printed menu (like lox to go with the bagels.) HOWEVER, when in port at Toulon, delivery was way late. For us and lots of people. On a morning when it makes a difference. I don't recall the precise times, but if we had asked for 7 to 7:30 delivery, it arrived at 7:45 a.m. After several calls. And incomplete although that was quickly remedied. (I had called to make sure they had our order; if they didn't, I would have simply gone to Windjammer.) A supervisor called us that evening to confirm that the problem had been resolved to our satisfaction (it had) but again offered the excuse that the kitchen was not prepared for as many people who ordered room service on a port day. Like that had never occurred before. And, on a ship traveling 900 light from capacity. We tended to eat lunch in the dining room, opting for the large table option. You meet interesting people that way. The dining room offers a salad bar where you pick what you want and the staff makes up the salad. Uniformly good. There are also a few buffet items; we tried a few and were not impressed. There is also a menu which changes somewhat daily. Those choices tended to be good. HOWEVER, the dining room opened at noon. If you arrived at noon, and promptly ordered, telling the waiter you had something planned at 1 or 1:30 (a class, exercise, walking group, etc.) it was impossible to get out before 1, and usually not before 1:15 p.m. Not the waiter's fault. The main courses are simply not ready. (Yes, I know, I should have gone to Windjammer if I'm time pressed.) Dinner was in the main dining room late seating. We had a table for six, which is good for conversation. Our table mates were diverse, which is something we enjoy on cruises. One couple was German and Austrian, living in Canada for many years. The other couple was Puerto Rican, living in South Carolina for many years. Both of the husbands were engineers. One of the great things about cruising is meeting people with entirely different life experiences and views. Our wait staff, Gezik and Neal, were great. My wife likes lemon with her water, and a plate of lemon slices arrived as we were seated every night. When she has Caesar salad, she prefers it without cheese, and that's how it came. We had a 12 bottle wine package. Whatever we selected was always in stock. Our leftover wine was stored or we took it with us. If we stored it Neal had it back for dinner the next day. We knew the wine selection in advance and it was good. The menu included about six regular items (salmon, strip steak) and about six rotating items. My wife likes salmon, but after three attempts gave up as the salmon had no taste. The way it is prepared is that after lunch it is seared on both sides to seal it, and stored in the kitchen until dinner, when it is baked. (No open flames in the kitchen.) It is not marinated in anything, ever. Sauces are sometimes offered, but they did not help. The salmon was not seasoned, either. Eventually, on a fifteen day cruise, the menu got repetitive and boring. That goes for appetizers, dinners and desserts. The kitchen did make us some souffle's on request, but, alas, our tablemates did not want a souffle every night. There was only one lobster night, and that was a lobster tail. That night was also prime rib night, so RCI got to offer two higher cost items on the same menu to reduce demand. (And if you don't think that's true, take the all-access tour like I did.) I prefer lobster tail to lobster, but, interestingly, the headwaiter thought that lobster tail was simply the tail of a Maine lobster. It's not, and after we had this discussion, he came back one night as we were leaving and said that the executive chef had confirmed that lobster tail was a separate species of crustacean. Maine Lobster was available, at an increased charge. Food service on the ship, like all cruise ships, is getting more restricted. What we like to do, for example, is to have a snack on our balcony at 5 or so, along with whatever wine was left over from the last night. However, the Windjammer is now only open specific hours, and closes about 4:45 p.m. And at that time, hors d' ouerves are not out. At 6 there will be sushi (unlabeled), meats, cheeses, etc. There is the Promenade Cafe, which is always open, but its food choice is limited. The ship also has a Johnny Rockets as an extra charge restaurant. We refrained, since the extra charge approximates what we pay at home for Johnny Rockets. Unlike some ships, this Johnny Rockets was not open for breakfast. It was largely empty, as I suspect its clientele are typically from the teenager crowd, lacking on this trip. We went to Portofino once, for a murder mystery dinner. The show was great, and the food and service were excellent. We did not try Chops. We wholeheartedly recommend the fun of the murder mystery dinner. Coffee service was always available. The ship serves Seattle's Best, which is fine with us. Starbucks is available for an extra charge at the Promenade Cafe. Frozen yogurt was available at three different stations whenever we wanted it: chocolate, vanilla, sometimes strawberry, and a combination. The ship also offers Ben & Jerry's for an extra charge. We refrained. Food was also served for lunch in the Promenade. The displays were enticing. Health We, along with a great many other passengers, developed coughs. One member of our meet-and-mingle group developed pneumonia. RCI personnel constantly urged us to use Purell, which is available everywhere. RCI personnel cleaned things like the banisters regularly. Cruise Critic and Meet and Mingle We followed the roll call on Cruise Critic (about 5000 posts) and joined meet and mingle. Did the cabin crawl, slot pull, murder mystery dinner together, book cluib, walking tour. Other activities were organized, We organized one tour with folks we met on meet and mingle. All-Access Tour I took the All-Access tour, with about 10 other people. Cost is $150, although my sense was that I was the only one who paid. Good tour, well worth it. Toured the bridge, with the officers there explaining things. Then a visit to the engine control room, where the engineer on duty gave a 45 minute talk on how to run the ship. That ran over, annoying the environmental guy. Then on to waffles in the crew's quarters. Off to the kitchen, where we saw food storage and learned about ordering stuff, and learned that the chef had a budget per person per day for food. We saw the pictures of every arrangement of food for the staff to use to make up plates, although not all of the arrangements were going to be used on the cruise. We saw salmon being seared and stored, rolls being baked, shrimp cocktail being assembled. Then off to backstage in the theater, and finally a stop for champagne. Activities There was plenty to do on the multiple sea days. There is entertainment in the evening, ranging from singers, comedians, the Dungeon dance club, the ice show and production shows. The ice show was very good; we understand that the second time it was offered, given that the ship was rolling a bit, the performers missed a few cues, but got rave reviews from the crowd for their spunk. We entertained ourselves at trivia in two different groups. What kept us attending was our two groups, otherwise we would have dropped out. The questions were prepared and had been used multiple times before (sometimes repeated during the cruise), but every day there were answers which were wrong. Not close calls. The Great San Francisco Earthquake did not occur in 1908 but in 1906. Golda Meir is not the only Israeli prime minister born in Russia; there were 7. The country closest to where the Titanic sank was not Halifax, which, last I checked, was not a country, nor is it Nova Scotia, which is not a country but a Province of Canada. The staff member running trivia took Canada, Nova Scotia and Halifax as correct answers. Internet I bought the 500 minute internet package. RCI tells you that you need to go to a hot spot. The Solarium hot spot did not work. The internet center on 8 was fine, although as usual for this type of service with high usage everyone's connection slowed. I had a problem once where the connection would not disconnect and kept billing; guest services remedied it promptly. I was able to get a connection in our aft cabin twice. Telephone I have an Apple iPhone 5 and my wife a Blackberry Bold. Service was good for the first few days. (We were just using the phones for e-mail.) Then mine stopped working and my wife's was slow. Guest Services called Verizon, which reported a world-wide problem with the ship system. That lasted about 3 days. (Not an RCI problem.) Pricing We booked a year in advance, paid retail (about $3,800), and got an aft cabin, our first aft cabin. RCI tells cruisers to book early for best selection and price. (We also got a $250 shareholder's credit.) Until our final payment was due, pricing did not change. As soon as final payment was made, RCI began offering a special, book a balcony or better and get a free liquor package, valued at $1650. (We can't and won't drink that much.) Our agent tried to get this deal for us but was unsuccessful, even though a few people on Cruise Critic reported that they had persuaded RCI to extend the deal to them. I wrote to RCI; no response. Once on the ship, we met a number of people who received the free liquor package even though they did not meet the terms of the offer, including one fellow who got a single for $470, had the single supplement waived, and got the free liquor package. He showed up at dinner every next nicely lubricated. Disembarkation We left early in the morning to catch a train to Rome. We purchased a transfer from RCI from port to the train station because we wanted to make an early train. Getting our bags was as easy as it could be. About 17 people purchased this early transfer. 16 showed up on time. So what do you do if you are RCI? You hold the bus for the last guy, 20 minutes, inconveniencing the folks seeking to make the earliest train to Rome. No manner of requesting that we leave for the 10 minute trip to the train station made a difference. (We were less concerned as we were meeting our daughter in Roma Termini and had more room in our schedule.) Dings I wrote to Adam Goldstein about the liquor package offer. I'm still waiting for a response. It's been 3 months. My wife filed a comment card about the non-working women's steam room (and other matters) very early in the cruise. She was promised a response in 24 hours from guest services. She's still waiting. My wife was publicly insulted by a member of the cruise director's staff we had not seen before or after. When we saw Keith, the cruise director, later that day, the incident had already been reported to him by others, strangers to us. While Keith said he was "spoken to," my wife has yet to receive an apology. What's Next Next year's trip is booked. That cruise is about $10,000. It's not on RCI. Will we go on RCI again? Maybe. Right itinerary, right price, we might consider it. Biggest downside for me was the reduction in ports. Our 2012 RCI TA had 6 stops; this one had 3. Second biggest downside is the Grand Bazaar approach to pricing. Third biggest downside is the rude treatment by one employee for which RCI doesn't think it should apologize. Read Less
Sail Date April 2013
Don't get me wrong. It wasn't an absolute horror story cruise. But having tried other destinations with other cruiselines, this trip fell short for the dollar. My initial impression of RCI is that it's for the 18-30 ... Read More
Don't get me wrong. It wasn't an absolute horror story cruise. But having tried other destinations with other cruiselines, this trip fell short for the dollar. My initial impression of RCI is that it's for the 18-30 crowd. There were MANY highschool/college aged kids running around, as well as kids 6-16. Maybe not a family oriented at Carnival, but definitely not catering to the Celebrity cruiser. I have to say my favorite Cruise line to date has to be Princess. A big part of that has to do with the food and entertainment. With that being said... RCI Likes: -For the most part, staff was very friendly. Our stateroom attendant was exceptional. I also like the towel animals he folds and leaves on our bed. -Promenade area was BEAUTIFUL. -Live poker in the casino instead of utilizing those digital poker tables. -Initial boarding was quick and painless. They have that down to a science. -Beautiful art collection on display in hallways and stair cases. -Great gym facilities. RCI Dislikes: -Only a few swimming pools and hot tubs? Their competitors offer sometimes double the pools/tubs. -The live entertainment and movie screening room was a joke. -I was told balcony rooms had flat screen tv's? NOPE. -Carpets in hallways were super dated and old; reminded me of Vegas in the 80s. -The food was 1 step above cafeteria grade. Nothing seemed fresh. Being that this was my first cruise with RCI, I thought they observed other cruiseline's practice of picking up fresh/local foods from every port stop. NOT THE CASE. Everything tasted frozen fresh. -Soft drink package at $54. OUCH. And yes, automatic gratuities added. -When I'd go to the bars and ask for a soda with my prepaid card, the bartenders always gave me a dirty look because they're not making the additional sale, like he's doing me such a huge favor filling a cup up with ice n Coke. -Speaking of the sodas, they tasted horrible. I know these boats have purifiers on board, but they need to change the filters or something because the water they serve for teas, coffees, flavored water, etc, just tasted funky. And this water made the sodas out of the fountains taste funky too. -The cooking station staff in the buffet was hit or miss. One night, they will go out of their way to get you an ingredient you requested on your omelet that they didn't have sitting around. I asked for bananas in my crepe, and it wasn't at their station, though the fruit area was 8ft away, and the guy gave me an attitude that they don't offer it. That's what happens when gratuities are prepaid on these trips. -No 24 hour buffet? The buffet closes between meals, and relatively early (9pm) at night. So what happens if you have a hankering for desert at 10? SOL. Or go to their BS cafe for a limited selection of dried up cakes n cookies. -The excursions were a let down. Yes you can travel to the Mayan temples, no you cannot get within 10 feet of the temples. You can't get the coveted pic of you scaling the sides of the temple; probably something they should tell you before you book. I would have stayed in town and enjoyed the beach. Falmouth, OMG; imagine a slum, where a corporate entity (RCI) comes in, takes a beachhead, and drops a gated city block sized tourist trap full of their partner vendors (Diamonds Internationl, etc). Once you go outside that gated retail haven, you get mobbed by the locals. Not a very friendly town. I felt safer walking down the back alleys in Mexico at night than the main streets of Falmouth in broad daylight. I had a biggo angry local woman get in my face after I "no thank you'ed" her, screaming "I'm talking to you!" Read Less
Sail Date March 2013
Let me preface this with we may be spoiled..... This was our 8th cruise all with RCC. This was the first one out of NOLA and we also brought along two other couples, one being first time cruisers. We are early 40's and love cruising. ... Read More
Let me preface this with we may be spoiled..... This was our 8th cruise all with RCC. This was the first one out of NOLA and we also brought along two other couples, one being first time cruisers. We are early 40's and love cruising. We have always chosen RCC because we have had great experiences. I honestly believe we are going to check out other cruise lines just to see what they offer. We arrived to NOLA by car on Friday, Feb 22nd. We had a stay and cruise package with Holiday Inn West Bank Tower and it was fine. We arrived to the port about noon and made it onto the ship within about 20 minutes. It was cold and drizzly outside. (Boo) Overall the cruise was fine. Not good, not bad. Let me try to explain...food was good, not great, not bad. Portofino was FANTASTIC and Peter was great. Chops was excellent and Marco was Spectacular. The Mud Pie was Amazing. These two experiences were worth the extra money and made us feel special. Marco and Peter made our sailing memorable. The shows were ok, not great. The singers and dancers were ehh ok, nothing memorable. Simona the cruise director was very forgettable. I believe she is Italian (not sure) but the game shows were not so funny due to the language barrier and lack of pizazz. The ice show was good, but not sure about the intro or how it ties to any kind of story. Overall the entertainment was disappointing. That is sort of how the whole cruise was. Nothing special. The entire cruise just lacked energy. I will say the sanitize, sanitize, sanitize guy in the Windjammer seemed happy and tried to entertain.... Every previous cruise had memorable experiences that made us feel like we were a part of something special. This cruise felt worn out and forgettable. The special touches like towel animals every night in your room has gone by the wayside. (We had 2 over the course of the cruise). You now must ask for ice and the one that still has me irked is the new ppd gratuity policy. We don't mind prepaying as we have every cruise, but now you get envelopes but no coupons to put in them. I went to the guest relations desk and asked for the coupons when I was told that coupons are no longer. I asked why the envelopes and was told for additional gratuities for the room attendant, and wait staff. I'm irked because it was so Very uncomfortable. Now you have nothing to hand your wait staff unless you "want" to give more. Not cool at all. So if we give extra we make others at our table feel cheap...if we don't give extra we feel cheap. AWKWARD. I am not against the ppd plan, just give us the coupons or DON'T give us the envelopes. Overall the cruise was bland and average. We want something more than that. That is the reason we chose RCC and have never strayed. I no longer feel that others would probably disappoint after returning today. I am left feeling like perhaps we should have tried another cruise line or even a different vacation all together. I'm just perplexed and disappointed. I feel like a customer, but not really a guest Read Less
Sail Date February 2013
First of all, the best part of this cruise was New Orleans. It was the first time in NOLA for my daughter and I. We got in a day before the cruise and instantly fell in love with New Orleans. The Navigator looks good, most aspects are ... Read More
First of all, the best part of this cruise was New Orleans. It was the first time in NOLA for my daughter and I. We got in a day before the cruise and instantly fell in love with New Orleans. The Navigator looks good, most aspects are the same that we experienced on Carnival Victory and Princess. They did not have an outdoor movie screen which limited outdoor interest for me. I read that they will do a rehab of this ship by next year. I had read several reviews of this ship before and noticed that a smell in the hallways was included on most. Our room was on the 6th floor, it was a balcony room and we did not notice a sight but noticeable mildew smell in the hallways. The thing that bothered me most about this cruise was the habit of walking to your cabin during the day or night and finding large bags that may have contained laundry in the hallway. There were also vacuum cleaners left in the hallway and a machine that looked like some sort of fan. I know that the room stewards have to get rid of dirty laundry and clean the rooms, but I have never seen up to twelve or more huge red bags lined up against the wall for hours a day. Everyone has seen the little carts that are used to replenish toilet paper, soap, clean towels etc..., but these items were frequently in the hallway and it looked so tacky and low class. I will be very surprised if no one else mentions this. The food was o.k., just o.k. The service was great, everyone worked very hard to please. The Windjammer's food was routine and boring, it never changed. The quality was so-so. The "Jade Restaurant" is a joke. I love Asian food and looked forward to some good Asian food. Most of the time the space in Jade was taken up with American type foods. Occasionally there would be some fried rice or stir fry that was poorly prepared. All in all, We still had a good time overall despite my criticisms. I would not say however that Royal Caribbean has consistently high standards. I know that Carnival has issues with their ships, but their rooms are larger, the entertainment was better, and I didn't feel nickel a dimmed for gratuities on an ice cream cone after you've already been charged an extra 15% for it. Read Less
Sail Date February 2013
Four of us were on a "package" which was made up of 3 days in Memphis seeing Elvis (who alas had left the building), a day on Amtrack and 3 days in New Orleans all of which was superb, we all had a great time especially New ... Read More
Four of us were on a "package" which was made up of 3 days in Memphis seeing Elvis (who alas had left the building), a day on Amtrack and 3 days in New Orleans all of which was superb, we all had a great time especially New Orleans and boarded the ship for what was hopefully going to be our 2nd great week. The ship itself is superb, it is well laid out, clean, tidy and a joy to cruise on, the food in the Windjammer at Lunch was very good and you were never left wanting for choice - however :- Boat drill was done without lifejackets (a first) and the combination of a foreign accent and a bad tannoy system meant that anyone in B13 station would have gone down with the ship for lack of direction. The "Wine package" offered on the first night was done without telling you that there was a New Orleans sales tax added AND then 15% as well, if done on the 2nd night then you saved 8% plus a bit for the service. No transparency on this and when questioned the Sales tax was credited. The food in the main dining area was for the first 5 days poor and we took bets on whether there was actually a chef on board. One steak was so tough we invited the waiters to attempt to cut it while 4 days later another was rare on the inside and cindered on the outside. The last 2 days were much better although while the lamb shank was great it suffered from a lack of mint sauce. We were offered a kind of mint jelly but it somehow looked radio active in colour so we declined. As a "Gold" member we were invited to a special meeting done to maybe try to sell us more cruises. This consisted of 30 minutes listening to the band, a speech by an Eastern European Officer in maybe his own language and around 100 words from the Captain who then cleared off pronto, end of reception, all clear off ! Did it sell more cruises ? I doubt it. The Captain boasted that he had around 70 different nationalities on board the ship looking after us all which was good, however the fact they all spoke in what can be called "broken English" meant that on many occasions we hadn't a clue what many of them were saying and I doubt they did either when talking to each other. Finally, we did take part in some of the quiz times which were in the main good fun. Whatever you do do not believe the answers as some of them are wrong. Alas since 1912 everyone believed the Titanic sailed from Southampton however RCI seem to think it was Liverpool - maybe if it had then it would not have sank ! The ship was great, the ports of call were very good except Jamaica (which as one person said "if it sank without trace no-one would miss it")and overall the cruise was not bad. It is a pity that the running of the ship is so dysfunctional making lines like P&O and Cunard stand head and shoulders above this company. Read Less
Sail Date January 2013
This is a review of the Navigator of the Seas, sailing date December 1, 2012. It was just my wife and I. As a general statement I believe the crew on any given ship will make or break the entertainment value of the vacation. Boarding: ... Read More
This is a review of the Navigator of the Seas, sailing date December 1, 2012. It was just my wife and I. As a general statement I believe the crew on any given ship will make or break the entertainment value of the vacation. Boarding: We flew in the day before and spent the night at Harrah's New Orleans and had a great time. We took a cab with another couple that we met at the front door and we got taken for a ride ....literally....$30.00 to go 2 blocks!!! The ship had porters there to unload our luggage into the big carts and into the line we went.... Our bags were already tagged so it was a quick drop and go situation. The porters tagged your bags if you didn't already have them. Note that the Riverwalk access to the cruise ship walkway (it's still marked like that) is closed. The doors have a heavy chain and padlock on them. At this point organization took a vacation. We didn't know it at the time but a lot of the embarkation problems were related to the fact that the Navigator had just come in with the "NOROVIRUS infection" on board and that they were in the process of "fumigating" each and every public area on board.... It only took about 1 hour to get on board ship but because of the decontamination process we were not allowed to go to our stateroom until after 4:00PM... Once on board that is where the problems started. We headed to the Windjammer and instead of it being a regular buffet they had TWO (2) food servers next to each serving station to serve the guests as NOBODY was allowed to touch the food because of the virus. It took over one hour to make it through the buffet line and by the time you found a seat, the food was cold. We had this problem the WHOLE trip. Cold food....It was not until Friday, on the last day, that the guests were able to self service. Entertainment: Average at best Dining: The food and service in the Main dining room was fabulous and both Waiter (Rakesh) and Assistant Waiter (Americo) were phenomenal. Windjammer: the food was always cold. Room service: The food was decent and on time. Bar Service: Very good Soda Package: In my opinion, the soda package on the Navigator is a complete waste of money. I'm not sure I will ever buy the soda package on RCCL again because of this. Excursions: Our excursion to Dunn's River Falls in Falmouth Jamaica was very good and very well organized. NOROVIRUS: On day 3, I started getting a really bad head cold and by day 5 I was pretty run down. I went to sick bay and spoke to a nurse whose whole interest was whether or not I had a headache, nausea, vomiting or diarrhea....which were the published symptoms of Norovirus....I had none of the above other than a mild case of diarrhea.....she told me that I had two choices either to get the FREE Tylenol and Imodium to treat it as Norovirus infection or see a doctor for a $100.00 fee....Really??? I opted for the Imodium and Tylenol and was confined (quarantined) to my cabin for 24 hours. That was on Thursday at 11 AM and I was in the cabin for 24 hours....NO FUN!! The following day at 11:15AM the nurse called and asked me "how I felt?" and since I was feeling better she released me from the quarantine and I was free to go anywhere on the ship. ...Out of courtesy for other passengers and our table mates, I decided to abstain from going to the dining room or to the buffet and stuck to room service. Disembarkation: It was very well organized and we were off the ship within 30 minutes. Note: We have now been home for a week and I still have yet to hear from RCCL. No emails or not even a letter asking "How I was doing or whether I was dead or alive?" It was our third cruise with RCCL but it will be a long time before I go on another one... A very disappointed cruiser! Read Less
Sail Date December 2012
Background on me: Experience cruiser with over 20 cruises on a variety of lines and I have never been on a bad cruise. I am male, 50, traveling with spouse and two boys ages 14 and 12. We have sailed out of New Orleans many times (we ... Read More
Background on me: Experience cruiser with over 20 cruises on a variety of lines and I have never been on a bad cruise. I am male, 50, traveling with spouse and two boys ages 14 and 12. We have sailed out of New Orleans many times (we live in NO) and find the best time to get to the port is about 11:00 AM. This year we arrived about 11:20 and were in the Windjammer by 12. Also if you are a past cruiser register with the Crown and Anchor program by RC, there is another line for C&A members and it is much shorter than general boarding. My brother arrived at the Port about 1:00 and it took him over two hours to get on the ship. Alcohol tip here, if you want to bring extra wine on the ship. Just put two bottles in your carry on, but have your spouse go through another security line with another two bottles in their carry on. We got four bottles of wine on board, but could have brought much more, no one pays any attention in security to who is with who, just don't put more than two bottles in each bag. Also, we brought two case of water on board that we checked at the pier and both made it to our cabins. I met someone on board who paid $88 for the "water package" this seems pretty high to me for water. Also did not buy the new drink package as it is just way to expensive considering all adults in one cabin have to purchase this package. A big problem at the pier is many people do not have luggage tags and this takes the Porters about 2 minutes per bag to tag causing a back up. RC may be saving money by not sending these luggage tags (I know you can print them) but it is adding much delay to the boarding process. If you are arriving by cab your driver will simply drop you off at the curb, if you are driving you will be parking in the Whale lot, just ask and an officer will direct you. You can also have your luggage taken here and it is just about a five minute walk to the ship. Parking is about $112 for the week paid in advance. Having sailed on the Voyager last year (and loved it) I found this ship, The NOS to be just as beautiful. We had an outside balcony on deck 8 and the room was clean and your typical cruising cabin. However, my boys ages 14 and 12 had an inside cabin with a view of the Promenade deck. This was a very nice feature and the noise never woke anyone up or keep them awake. We choose two cabins over one because we felt the extra bathroom was better than just upgrading to a suite. The extra bathroom and extra cabin IMO is the way to go for families if you can. Once again the ship is clean and very beautiful, but I won't sail this class of ship again, having sailed on the VOS last year, this seemed like the same exact ship from last year and I discovered what I like is exploring and learning a new ship on my cruises. The food in the dining room is some bad, some good, some excellent. Ask you waiter, he knows what is good. We ate in Chops one night and thought is was a waste of money. The filet in Chops was excellent, but everything else (the sides) was also available at some time in the MDR. Also, on most nights the food in the Windjammer is the same exact food being served in the MDR. Breakfast is the same EVERY day and gets very boring toward the end of the cruise. Never ate breakfast in MDR but they have nice lunches in the MDR and the Tuttie salad bar is outstanding. I really miss the fact that the VOS and NOS have no grill around the pool. I just love the smell of those hamburgers grilling as I lounge around the pool. Both my kids had fun and enjoyed the teen programs. However, we won't sail again on a ship unless it has a better pool area. This ship only has two small pools with hot tubs, no slides or other H2O areas for the kids to play. The shows were really bad and your typical cruise ship shows, however the ice show was very nice and is the only must see show of the week. I think RC could do a better job of giving out tickets rather than making you go wait in line for them on your first sea day. The lounges really stink of smoke and were kind of boring, not much going on in them. Found a great new place to go on Couzmel called Paradise beach, a great place and found for the kids with tons of stuff to do. Also, do Dunns River falls in Falmouth, it was outstanding. Overall a good ship and a great time, if you have questions just ask. PG Read Less
Sail Date December 2012
The Navigator of the Seas is showing her age! Our cabin was missing the wood cap on the balcony railing and in the casino some of light strips were being held on with tie-wraps and tape. Carpet was worn and torn in several areas, the ... Read More
The Navigator of the Seas is showing her age! Our cabin was missing the wood cap on the balcony railing and in the casino some of light strips were being held on with tie-wraps and tape. Carpet was worn and torn in several areas, the TV's must have been the original ones installed when the ship was built 11 years ago. The bathroom walls had rust breaking through the paint. I wish that I could share some of my photos in this review. The embarkation process went very smoothly once we got to the port from the airport. We used RCL's transfer service and found ourselves having to wait for 45 minutes before they allowed us to board the bus. I will NEVER use this service again. Getting off the ship at our first stop in Jamaica was a nightmare. Once they gave the word that we could get off the ship it was at least 50 minutes before we reached the gangway....terrible crowd control BUT that was the only time! Other days it went much smoother. Debarkation back in New Orleans went very smoothly for us, we took a New Orleans City Tour and for our son and his family when left the ship during the self-assist time. Okay that's the bad stuff! But that really didn't prevent us from having a great cruise on RCL overall. We liked the room and the location. The buffet food was good (not great) and the meals in the dining room were very good. We enjoyed the activities and entertainment. Our grand kids (ages 9-14) enjoyed the activities provided for the kids. The best part of this cruise was the service. This was cruise #17 or #18 for us and I can honestly say that this was the best service that we have ever experienced. The waitstaff in the Nut Cracker was fantastic (Ivor and Kiara) and our cabin steward, Norma Cash, are real assets to RCL. I would recommend RCL to everyone, maybe a newer ship! We already have an eight-day cruise planned for November on Carnival but we will be back cruising on RCL soon. Read Less
Sail Date March 2013
This was the largest ship we ever sailed on & despite having sailed frequently, was our first on Royal Caribbean. We spent 3 days before we boarded the ship in New Orleans to put us in the vacation mood & it was wonderful. ... Read More
This was the largest ship we ever sailed on & despite having sailed frequently, was our first on Royal Caribbean. We spent 3 days before we boarded the ship in New Orleans to put us in the vacation mood & it was wonderful. The trip was booked by our travel agent & transfers back to the airport were prepaid. Royal Caribbean had no record of this! First off their website was difficult to navigate, certain tours could not be booked on line. We were looking to pre-book spa treatments & could only book the longer, more expensive 75 minute massages, and some spa offerings we did book were not available on the ship. While I can understand that not all services were available on all ships, one would think that those that were not available would be blocked from a particular ship. We actually had to re-book everything once we were on board. The check-in process was quick & efficient, & the staff were pleasant & knowledgeable. Most of our luggage was delivered to our cabin before dinner so we were able to change from our traveling clothes. The first night we ate at the specialty restaurant, Chops Grill. The cost of this was $30 extra per person. Dinner was a big disappointment. I ordered a petite filet, rare, & was given a t-bone steak. While the waiter offered to change it, I opted not to do this, but I didn't enjoy it. The 4 of us at our table each ordered 2 side dishes, that came with the meal. But none of us were served what we had ordered. The vegetables were served family style. again we mentioned that some things were missing but nothing was done to rectify the situation. Only one of our group was completely satisfied with the meal. The dining room experience was much better. Although the selection of food seemed to be limited, mostly everyone at our table found something appealing. The waitstaff were a pleasure to deal with & made this trip so much better. The buffet for breakfast & lunch was the highlight of the trip- they offered something for everyone & for every taste. Not a bad meal was had there. One thing kept us from truly enjoying our on board time was the fact that smoking was permitted in some of the inside common areas, & this was distasteful to those of us who did not smoke. There should have been a ventilation/filtration system in place to draw the smoke from the non-smoking areas. You had to hold your breath when walking through the Casino since the air was so bad. I am sure non-smokers stayed away. Smoking was allowed in some of the cabins & you could smell the smoke when walking through the corridors. The entertainment was top notch & fun, particularly the circus parade & the ice skating show. Read Less
Sail Date March 2013
Drove to New Orleans from Birmingham for a seven-day cruise with six friends from around the country. All of us enjoyed it. A few notes: Embarkation: Very easy; we arrived Saturday at about noon and walked right onto the ship. By 1 ... Read More
Drove to New Orleans from Birmingham for a seven-day cruise with six friends from around the country. All of us enjoyed it. A few notes: Embarkation: Very easy; we arrived Saturday at about noon and walked right onto the ship. By 1 p.m., all the staterooms were available for occupancy. The rooms: The cabin was great, particularly because this time I was sailing alone. Plenty of room for two, though, and the storage (in the closet mainly) is more than I remember on any other ship. Next time,I'll choose a cabin nearer the stairs or elevator, but other than long walks to get somewhere, it was nice. The ports: The ports were pretty standard -- Cozumel, Grand Cayman and Jamaica. We chose a fun shore excursion in Cozumel, Salsa and Salsa, which had us making our own salsas and margaritas and then later learning to dance the salsa. In Grand Cayman, I swam with the stingrays; in Jamaica, just a terrible port, had a nice trip to GOod Hope, a historic plantation home. The entertainment: The singers and dancers were no better than what I'd find in Birmingham, but the ice show was well worth waiting in line to get tickets. The food: Not great, but I've come not to expect great things from cruise ship food. The kitchen is feeding a lot of people, so the food isn't going to be top-notch. The two specialty restaurants, Chops and Portofina, were well worth the up charge. The service: Great service from start to finish. Some of the friendliest workers I've encountered anywhere. Read Less
Sail Date March 2013
My husband and I sailed on the Navigator of the Seas from New Orleans on Feb. 2nd. By and large, this was a wonderful vacation, and we will definitely cruise with RC again, but here are a few positives and negatives... Negatives New ... Read More
My husband and I sailed on the Navigator of the Seas from New Orleans on Feb. 2nd. By and large, this was a wonderful vacation, and we will definitely cruise with RC again, but here are a few positives and negatives... Negatives New Orleans port was insane. The cruise line had not arranged adequate parking since it was Super Bowl weekend. We waited in a line of cars for an hour and a half to check our baggage. Then we were sent to park, but there were no places in the lot that we were directed to. There was no one there who could help us. We were left frantically trying to park in time to actually board the ship even though we arrived two hours early. We ended up having to pay almost forty dollars/day to park in a private deck because there was no parking available through Royal Caribbean. Food - The food was just ok. The Windjammer was typical buffet style food with little variety day to day. The dining room was excellent once or twice through the week, good a couple of times, and unfortunately bad a couple of times as well. They had a couple of barbeques by the pool which were excellent. Excursion - We booked the river raft trip. The rafting itself was wonderful! However, it was one of those "hurry up and wait" kind of days. What was supposed to be a rafting/banana plantation tour was misrepresented. The "banana plantation" was about the size of my back yard. (We waited around for about an hour for this "tour".) Then we made an unscheduled shopping stop(I assume for some kind of kick back) that left us barely enough time to get back to the ship. Positives The staff of the ship was excellent. The shows were definitely above average for a cruise ship. The ice show was especially good. The room was very clean. The activities were good. The ship is beautiful and provided plenty of room so that we did not feel crowded at all. We arrived at our stops exactly on time. Read Less
Sail Date February 2013
While this was our eighteenth cruises, it was the first with our extended family consisting of five married children and their 15 children ranging in ages from 1 to 11 years. Overall the embarkation process was extremely smooth once in ... Read More
While this was our eighteenth cruises, it was the first with our extended family consisting of five married children and their 15 children ranging in ages from 1 to 11 years. Overall the embarkation process was extremely smooth once in the terminal. However, traffic around the port was terrible boarding on gridlock. We last cruised from New Orleans several years ago and felt the traffic situation deteriorated rather than improve. We had requested the early dining room seating. Prior to the cruise, seating for the group was arranged through travel agent. We had three tables on the outside edge of the dining room away from the flow of traffic and great for the children. We had two waiters assigned to our three tables. Both were great and extremely flexible in accommodating our needs. The supervisor of our waiters was particularly helpful in arranging for the needs of my daughter one year old child. RCCL originally told us they did not puree food for babies and that we could buy baby food on-board. However, every evening the wait staff supervisor served our baby a three course meal. We were not sure if it was processed baby food or pureed but the baby loved it. We were a little disappointed with the menu. RCCL recently introduced a new menu that offers escargot every night. However, escargot was never available. Our waiter told us that it has not been available due to a "world shortage" of snails. It must be a "world shortage" that is limited to RCCL! This was our first time visiting Jamaica. What a disappointment! The port that RCCL built in Falmouth is great but outside the boundary of the control port area is a nightmare. We only made it about a 100 yards beyond the fence. We were bombarded by locals selling, begging, harassing and just be annoying. We really felt unsafe and returned to the port. Disembarkation went smoothly until we got beyond security. The exit was on the opposite site of the terminal. We were herded down a corridor like cattle. Read Less
Sail Date February 2013
Our first time with Royal Caribbean. Took the Navigator of the Seas on 2/02/2013. We were SO IMPRESSED with EVERYBODY on the Ship. Their service(attentiveness, sincerity, politeness and professionalism) is better than Crystal ... Read More
Our first time with Royal Caribbean. Took the Navigator of the Seas on 2/02/2013. We were SO IMPRESSED with EVERYBODY on the Ship. Their service(attentiveness, sincerity, politeness and professionalism) is better than Crystal Cruises' ! We had a Balcony cabin on Deck 9. Balcony and interior spaces were larger than their competitors(Carnival and NCL-7day cruise from New Orleans). Quality of bedlinens and bath towels were better. Had more than enough storage spaces. We liked the shower design. You take a shower in a round enclosed tube like space., so water does not splash outside of this space. Sorry but I must write some negative points now: Dining room menu was ordinary and lunch and dinner did not taste good. Carnival's dining room menu is much better. NCl was the second and RCL ranks 3rd on the quality of food.(I am comparing 3 cruises out of New Orleans). Windjammer had larger selection for Lunch and Dinner and many people seemed to prefer Windjammer. Dining room menu and food selection were excellent on our 5th and 6th night. Lobster appearred on the 5th night and Lamb on the 6th night was THE BEST lamb I have ever had. But I can not forget the bad food we had on our previous 4 nights Entertainments: The worst again. Headline Shows were cheaply presented., inexpensive costumes and dancers who could not line up properly in orderly fashion. Singers, dancers were worse than some HighSchool shows. Carnival always has expensive grandiose shows, in addition to the comedians who usually perform in a smaller theatre. NCL had excellent comedians from the Second City last year. RCL production was miserable. Maybe their IceShow was much better. We did not go as the ticket line was always so long. Maybe RCL spent too much budget on the IceShow, they neglected the main street Shows. Overall, inferior food and shows did not matter too much for us, as we were extremely impressed by EVERYONE worked on the Nagigator of the Seas. Read Less
Sail Date February 2013
Was on the cruise from New Orleans Feb 23rd. The staff is great, very polite, accomodating and service is number one. The ship is fantastic although there are areas of the ship that look a bit tired... As a non smoker I found it ... Read More
Was on the cruise from New Orleans Feb 23rd. The staff is great, very polite, accomodating and service is number one. The ship is fantastic although there are areas of the ship that look a bit tired... As a non smoker I found it disturbing there was smoking along poolside where we had to walk by to get our towels...couldn't they be located to a less traveled area?? Why would they permit smoking in the casino; especially when there is an open stair case to the promenade deck?? there is food served there...does not go with smoke! There was no late night dancing/entertainment available for people over 40 - unless you wanted to try the dungeon was open - another smoke infested area....but really set up for the younger crowd...30 ish. The service in the dining room was excellent, too bad the food did not match level of service. There were 3 or 4 nights where the dinner was excellent and the balance of the cruise, the food was so-so...I cruised with Celebrity - the food is spectacular - this was a few years ago, so that may have changed as the cruise I took was pre-RCCL's merge. Two of the three ports were great! Falmouth, Jamaica is not a very nice area. The locals appear to be upset because most of the tourists do not shop outside the port - we were steered to shop within the safety of the port fences. Georgetown Grand Cayman is beautiful and we found a great glass blowing shop. Visit this store you will not be disappointed!! Many beautiful pieces from $15.00 Island GlassBlowing Studio Ltd 189 North Church Street 345-946-1483 http://www.islandglassblowing.com/ If you're on the cruise ship, when you come off the dock you turn left. Keep on the waterfront side of the road and you will see a big sign for Burger King, we are the building before that. It's about a 10 or 15 minute walk from the dock. Open at 9-15 a.m. and close at 4-00p.m. For more info email: islandglassblowing@gmail.com Way too much focus on shopping! We rented a jeep and bombed around the island - covered lots of ground..beach, Tortuga, hell, and blow holes - it's beautiful! We met several people on board who used this site to book the many excursions your own and are cheaper than the ships' offerings...which are often the same or better! Read Less
Sail Date February 2013
RCI delivers a very good standard in about everything across the board. People who don't like the food are too picky in my opinion. People who think it's great are not discerning enough...it's good. Same with the rooms ... Read More
RCI delivers a very good standard in about everything across the board. People who don't like the food are too picky in my opinion. People who think it's great are not discerning enough...it's good. Same with the rooms (hotel operations), service, presentation of the ship etc. It's all very good. Considering you pay a very good rate on a cruise like this one, you get a very good value. Price plus quality = value. Don't be scared away by any picky reviewers...look for what you want and if RCI says they have it, they will deliver! Embarkation: NOLA was cold, so I liked departing out of Miami much better...not RCI's fault at all. I just want to leave winter and feel like I'm on vacation, and New Orleans was 47 degrees as we left, brrrrrr! Getting on was easy, smooth, and took about 45 minutes start to finish. Cruise: Took my 11 yr old son for some one on one time. Great time. However a tip to RCI...there are things for kids (adventure ocean) and things for adults, but not much for both during the day in terms of planned or coordinated activities. We did everything from scavenger hunt, to rock wall, to mini golf, to ice skating, to roller blading, to ping pong, to swimming to lots of basketball and shuffleboard...so make no mistake we found plenty of fun! Meals: We ate in the Windjammer all but three meals and found it quick and easy. Food choice were good, and on par with any buffet. Again, good, not great, not bad. Never went hungry. Ate at Portofino, GREAT! Ate at Johnny Rockets, very good! MDR for one meal on lobster night, satisfactory...takes to long and lobster was only average so a bit disappointing. Room: Having a balcony for ocean breezes and hearing the waves from the boat...ahhhhhhhh now that is what you cruise for. We loved it and escaped the cold Iowa winter by spending lots of time on our balcony. Room was plenty spacious, clean, bed was medium comfort but plenty workable. Ports: Great time swimming with dolphins in Cozumel at chankanaab and fun time watching the sea lion show and walking their fun trail for the "ancient ruins" as well as some decent snorkeling with easy access. Great time swimming with stingrays in Grand Cayman with a reef snorkel stop and the tiki beach break. Great time at Doctor's Cave beach in Jamaica. We took a bus to Doctor's cave and back, worked fine...I'd do all of them again. Snorkeling was good at all three places, but the best in Jamaica. People complain about leaving the safety of the port in Jamaica...I'm cautious...esp with an 11 year old...and we had no problems and no worries Mon! Go with a group or stay in main tourist areas in all three ports and it seems plenty safe to me. Tips and Overall: Great time, we didn't want to be back. I'd cruise on RCI again and on Navigator again! We'd highly recommend the ice show...the shows in the main theater were hit and miss. There are hidden shuffle board courts on the very back of Deck 4! Hang the card on your door for room service breakfast delivery and enjoy it on your balcony...although windjammer for breakfast was great as well! Hot chocolate is available next to the regular coffee in the snack place on the Royal Promenade...my son loved it but the water is very hot so we put some cream in as well. Read Less
Sail Date February 2013
Spent three days in NOLA prior to cruise allowing us a vacation before the vacation and we had a wonderful time, there is so much to see and do there. Checking in was fairly easy - although confusing as to which line we were supposed ... Read More
Spent three days in NOLA prior to cruise allowing us a vacation before the vacation and we had a wonderful time, there is so much to see and do there. Checking in was fairly easy - although confusing as to which line we were supposed to go in. Sail away was cold and windy, weather really does come to play into enjoyment level, we were so excited to be cruising again but it was no fun being on deck at that time. Ship is very pretty - decorated with the Mardi Gras theme. Overall it's a beautiful ship with some signs of wear such as rust on the balcony and faded carpet and plastic plants on the mini golf course. Our cabin was great, we had a junior suite at the back of the boat, although not the view we had hoped for as there is an extension off the back of the balcony that blocks your view of that beautiful water churning. Would opt for cabin on the side next time. We had two sea days up front which was nice coming off of busy days prior in NOLA, but this being our 4th cruise on this class we were finding a lot of the same old same old and not a lot to do. Weather was just not cooperating with us and sitting outside was not much of an option. We ate in the dining room every night and the waiter and assistant waiter were friendly, attentive and very helpful. Could not say anything bad about the service we received in the dining room. We were told they were working with a new menu, each night centered around a different spice. Food was fine but I never really had a meal I was excited about, even the lobster just seemed fine. I was feeling however that there were some cutbacks - for example - at our first crown and anchor event cocktails were served but no hors d'oeuvres. This was even brought up by one of the guests to the captain at the second crown and anchor event. I'm not sure the captain understood the question though. We used to get nice tote bags delivered to our cabins and now it is a box with some dried fruit and cookies, which is nice, but again, feels like a cutback. First port was Falmouth. We had purchased the day pass to the Iberostar resort which included the transportation. Lovely resort, did not realize that alcohol was included with this day pass but you can enjoy the resort and all food and drink is included. Beach was ok, water was not the pretty blue color and was not that clean, may have just been the day we were there. The area outside the terminal shopping is very iffy - I would not feel safe on my own there at all. Next stop was Cozumel. We had pre booked the Cozumel Bar Hop and I would highly recommend this. I am forever grateful having been able to experience the other side of the island - mostly untouched and so beautiful. Our tour guide was very friendly and nice and funny. There are four stops, each "bar" has a different personality and we thoroughly enjoyed each one. I would do that again in a heartbeat. Cost is 54.00 pp, includes a small drink at each stop, buy as they say, have enough cash because there is no electricity, you cannot use credit cards and there is no ATM. We did not have as much cash as we needed and found ourselves penny pinching - we ordered tacos at the second stop, one plate to share two tacos but we were fine. I highly recommend this tour. Grand Cayman - we took a taxi to seven mile beach, the water was beautiful. Decided to each lunch at Margaritaville, our first visit to this franchise and it was a lot of fun. Our last sea day we did something we have never done - we woke up early and went down to the Solarium to put our towels on two chairs and ran to the Windjammer to eat a quick breakfast and went right back. We were there so early we had the chance to watch those who plunk their towels down and our gone for hours. We watched a woman come in and save eight deck chairs in a row and she said alone for hours. Four of the chairs never did get used but her party, eventually they packed their stuff up and left, it was another chilly, windy and cloudy day with periods of rain. So disappointing for the last day. We tried to do the shows - but mostly I think they were horrid. Kenny James was the guest artist and I enjoyed every minute of his show, but the ones featuring the RC singers and dancers were sad. We would sit at the back so we could exit when we had had enough. Overall - we really did have a wonderful time, looking back - we decided maybe it would be better to try the second dinner so we could lay down a bit before dinner. We found ourselves so tired by the end of the day it was hard to stay up late. Leaving the ship seemed like it was going to be easy until we got to the section our luggage was supposed to be in and all four pieces were missing as were a handful of other cruiser's. We filled out a form to have it shipped to our home so we could get to the airport but my husband caught a glimpse of one of our luggage tags on a cart that hadn't been unloaded yet and lucky the others were with it. Read Less
Sail Date February 2013
I took the Navigator of the Seas out of New Orleans on Feb 2nd ( super bowl weekend) 2013. Flew in and cab took us to the pier with no problems. Checked bags and took the trolley to French Quarter and walked back to the ship. If you want ... Read More
I took the Navigator of the Seas out of New Orleans on Feb 2nd ( super bowl weekend) 2013. Flew in and cab took us to the pier with no problems. Checked bags and took the trolley to French Quarter and walked back to the ship. If you want to buy a couple of bottles of wine before getting on the ship walk one block over down Julia street. You can carry on 2 bottles. We had room 6611 a inside cabin with a bay window looking onto the Promeneade. This room and the 3 or 4 next too it does not look down on the part of the Promeneade where the shops and the parades are held. The room look right onto the sculpture that goes from the top to the bottom of the ship. It is directly across from the Customer service desk. You can't see this from their deck plans. The bed is also cross ways in the room. You have to work your way around the end of the bed to get to the main part of the cabin by the window. Over all it was just ok but I would not get that room again. Never did get cold in the room. Ship is showing it age and needs to be remodeled soon. This cruise had the new menu rolled out earlier this year. My wife liked it but I was not impressed. Food in the dining room was ok. Service is great. Everyone working on the ship says hello and really tries to please. The cruise director Simona is easy on the eyes and you see her everywhere. Production Showes are disapointing. Live entertainer Kenny James was really good and the comedians were funny. Ice show is fantastic, saw it twice. Don't miss The Quest!!! Cozumel for beaches, Grand Cayman for reefs, Falmouth port only. Don't go into town or even outside the fence. Falmouth for shoppping. The End. Read Less
Sail Date February 2013
Embarkation was a complete mess, the NFL had taken all the local parking lots and the cruise line failed to make arrangements for cruiser to park. We spent 2 hours in traffic getting parked. Had to drag the luggage to the corner of the ... Read More
Embarkation was a complete mess, the NFL had taken all the local parking lots and the cruise line failed to make arrangements for cruiser to park. We spent 2 hours in traffic getting parked. Had to drag the luggage to the corner of the lot to load onto a wagon, were really concerned about seeing it again but it did show up in the room and fairly quick. Once in the New Orleans terminal it went very quickly, assuming everyone was still outside looking for parking spaces, anyway we were on the ship in pretty quick order. Fantastic ship, very well kept and there is no place on board that does not catch the eye. Very clean and RCC program of hand sanitizer stations everywhere and staff directing guest to use them worked well. Within 1 day everyone was trained to hit the hand sanitizers when they saw them or when entering a restaurant. We did the prepaid alcohol, this is a coin toss on value, we will likely not do it again, basically as a couple we would need to have 8.5 drinks rounds between us each of the 7 days. Now to be honest there were a couple that this was no problem but tough to accomplish on other days. Guess it is really how much of a drinker you are and whether you can get your money's worth. Our suite was killer, on the center of the hump and very clean, the steward did a great job taking care of us. Food was typical cruise ship fare nothing crazy good except when we ate in Portofino, well worth the extra 20 bucks and it was a really nice evening with excellent food. Great service staff, very nice and always ready with a smile, all of the evening spots were fun and there was always a place to sit. Problem spots, I have 2 words for RCC, "Soap Dish", we were in a suite and there was none so we used a drink glass. The room had fabulous granite counters in the bath and they were being ruined with the soap residue left because of no soap dish. Deck Chairs, this seems to be an issue on all cruise ships, they need to figure out how to resolve. Sat and watched dozens of loungers go unused with a towel on them, being "reserved"... Overall, great time and ship, we will go again on the Navigator, except hoping next cruise the Captain does not decided to outline the entire cruise after the safety drill but while we are all still standing there.....The return saw more issues with getting out, Mardi Gras, we will watch when we cruise next year out of New Orleans and avoid these times. Read Less
Sail Date February 2013
Navigator of the Seas Ratings
Category Editor Member
Cabins 4.5 4.3
Dining 4.5 3.9
Entertainment 5.0 3.8
Public Rooms 4.0 4.2
Fitness Recreation 4.0 4.1
Family 5.0 4.1
Shore Excursion 4.0 3.7
Enrichment 2.0 3.4
Service 4.5 4.3
Value For Money 4.5 3.8
Rates 4.5 4.2

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