French America Line New Orleans Cruise Reviews

I was a passenger on the Louisiane river boat on a 14 night cruise from New Orleans on 26 October to Nashville. I had to leave the boat after 1 night as a result of catastrophic plumbing failure. The boat owner and operator, FRENCH AMERICAN LINE (FAL) HAVE REFUSED TO CONTRIBUTE ONE DOLLAR TO OUR REFUND. Our travel insurer has refused to pay because the Louisiane boat “was not fit for ...

Road Scholar, always a good group, was as shocked by the daily equipment disasters that occurred every day from a three hour delay imposed by the USCG due ti a non functioning elevator for passengers and staff. No hot water for any bathing or showering for the entire cruise. Our stateroom did not have any light bulbs nor cover for the light fixture: it sat in the corner The bathroom ...

I was a passenger on the inaugural trip of the Louisiane, and while there were some hiccups--as can be expected on a shakedown cruise--the food was incredible, the lectures fun and informative, and the excursions, well researched and coordinated. The most important element was that the French America Line management recognized the flaws, and since the cruise was not up to their ...