1,374 New Orleans Family Cruise Reviews

I have only been on 17 cruises but this will be the most memorable. Had a good time on boat except when it came to the casino. Which is one of the reasons my husband and I go on carnival cruises. Our Daughter had offer that she ... Read More
I have only been on 17 cruises but this will be the most memorable. Had a good time on boat except when it came to the casino. Which is one of the reasons my husband and I go on carnival cruises. Our Daughter had offer that she had free drinks in casinos even though she doesn’t play in there very much so she booked her a room and went along too on this one with my grandson and a friend. (This cruise put both of them platinum and he was only 4 at the time of the cruise. This was something we wanted him to accomplish at a young age and he loves cruising ) Anyway... every casino person we spoke to said no even though we had proof of what she book. They said her offer did not include drinks while playing. So. I was pissed. She may drink only 2 drinks at most a day but that was besides the point it was offered to her and she booked it. And confirmed via travel agent what both offers entailed. But whatever you can’t do much arguing when they say they are right and your wrong. Whatever! Then I fell yes embarrassing but I tripped and fell in casino due to indention in floor then tripped again in another one luckily didn’t fall. And no I had not been drinking and boat did not bobble at the moment I feel or I didn’t notice it. People around me saw and stated it was the bad places in the floor that had tripped me. And advised that I needed to report the fall I did not report it as there wasn’t anything they could or would have done. At least it was the last night. However, all other staff (with exception of casino hostess’s) were really nice. You could not have asked for the ones we came in contact with to have been any nicer. We didn’t do an excursions offered by carnival this trip. We walked through key west which seems very safe and enjoyed a sloppy joe at sloppy joes. It was sooo good and went to the rim distillery and meet really nice people there bought some rum and then off to see the famous spot on the island for a photo opp. There was a line but it moved rather fast. Then back to the boat via Uber. In Nassau we walked around and walked to public beach. There was some glass in the sand and we decided it wasn’t a good place for a 4 year old. Since we definitely didn’t need and glass in his little feet. but it was very pretty and crowded. As normal you had people trying to get you to buy things in Nassau as you are walking around Be careful they will walk up to you holding brackets saying gift for you. But beware it’s not free they want 10.00. - 20.00 for those 3.00 brackets. We learned this years ago in other ports so we have learned no eye contact smile forward and keep walking. Unfortunately we did see several stunned couples as they were being told they had to pay for their free gift. We decided to take taxi to margarettaville and check it out since some other ports we have gone to have one and their pool is perfect for the four old to slide and swim. But this one though it was nice didn’t have a kid friendly pool just a small swimup pool. That trip costs us 40 for Both ways. We decided day two in Nassau would be stay on boat and enjoy almost empty pool. One last thing I had heard of people getting sick on ships with viruses but out of my 17 cruises this is the first one that yes I have came home with a virus. Got home on Sunday got sick Monday night 3 1/2 days in bed thinking I was going to die 4 prescriptions 1 steroid shot 2 urgent care visits and I am hoping I will be able to get up tomorrow and lead a productive life again. Did I mention the other three adults got sick as well and have had the pleasure of urgent care visits since we have been home. I think maybe it’s time for a break on carnival for a while. Well till next year but I maybe driving to Galveston to go back on the dream! Not sure if you will post or not but just wanted to give you my honest review of our latest cruise. Paula Read Less
Sail Date September 2019
the cruise sailed from NOLA, which is only a 6 hour drive to the port we dont like to fly, the airports are such a pita since 9/11 the ports were great, Belize has really expanded it's on shore shoping the bbq on the ship was ... Read More
the cruise sailed from NOLA, which is only a 6 hour drive to the port we dont like to fly, the airports are such a pita since 9/11 the ports were great, Belize has really expanded it's on shore shoping the bbq on the ship was not very good the fieri burgers were just ok, nothing to write home about the dr. seuss breakfast and dining staff went above and beyond we were in 7210 which was very quiet and close to everything. we had the plus of getting espn 1 and 2 in the cabin as we were directly below the officer quarters. they should give this to the whole ship. the sports bar is always smokey from the casino and not much fun to sit in the shows were above and beyond and the late night comics were hilarious over 1/2 the ship takes all their crap off the ship to be first off, crazy people wore hats , flops, wife beater shirts to dinner in MDR Carnival has really lost it here. Food was good. i did blue slide 10 times and fractured right elbow, better now. sex, drugs, rock and roll....great cruise Read Less
Sail Date September 2019
I chose this ship simply because it was the only porting out of new Orleans. If i had a chance to pick again. It would've been carnival dream or triumph which is carnival sunrise. The restaurants were basic..the only thing i enjoyed ... Read More
I chose this ship simply because it was the only porting out of new Orleans. If i had a chance to pick again. It would've been carnival dream or triumph which is carnival sunrise. The restaurants were basic..the only thing i enjoyed was the pizza. Normally i enjoy all restaurants, but not this go round. The food selection sucked. Oh yeah guys burger was absolutely amazing..including the ice cream was perfect. Customer service was also pretty good. Shows could've been better..ship very small..meaning its not alot to do on sea days besides sleep or casino activities. Maybe a couple raffles here & there. The entertainment was okay for the most part, I've experienced better on other ships. The ship on the 6th day was unbearable because of the rocking of the ship..alot of sea sickness. The biggest upset on my end was the buffet on lido deck. It was awful. Everyone taste bud is different and to each it's own. But i definitely didn't enjoy the food. So that was disappointing because i love trying new thing. Definitely in need of an upgrade. They don't even have "The wok" nor Italian restaurant Read Less
Sail Date September 2019
To the Cruise Reviewers…Here’s a Breaking News story….The American Steamboat Company’s American Queen is NOT A CARIBBEAN CRUISE FUN SHIP…..That’s the rewarding thing about this wonderful Steamboat…..So don’t disparage this ... Read More
To the Cruise Reviewers…Here’s a Breaking News story….The American Steamboat Company’s American Queen is NOT A CARIBBEAN CRUISE FUN SHIP…..That’s the rewarding thing about this wonderful Steamboat…..So don’t disparage this ‘Gem of the Mississippi ‘where you can slow down and take a leisurely cruise on America’s Premiere and Historical River. My wife and I booked the American Queen Steamboat cruise up the Mississippi for the first full week of September 2019 sailing from New Orleans up to Memphis. We’ve been fortunate to have cruised on ships of many sizes and many locations and have even cruised down the Danube River several years earlier but this time we were seeking a trip back through time and history on an authentic Steamboat that still travels the waters of the Mississippi here in the United States. The American Queen is a ship that fits the profile of a slower paced travel and the Mississippi presents a good travelogue of stories about ‘The Old Man River” and adventures in the deep south of the United States. This is not a trip for families with children but a trip for adults of many ages. Ship Features Built in 1995, The American Queen is the largest Steamboat ever constructed at 418 feet long and 89 feet wide with a draft of approximately 8 feet. She’s a true stern-wheeler with and array of modern improvements for navigation on the Mississippi. The beauty of steamboat travel is the slower pace of cruising on a river and how the passengers arrive at the towns on the cruise’s itinerary on the gangways stowed at the front of the steamboat. There’s a wonder steam calliope at the Top Deck River Grill & Bar played by the ship’s Master Pianist and Calliopist Phil Westbrook who hold court nightly at the Main Deck lounge with music and stories to entertain all. There’s a small pool on the top Sun Deck where travelers can also access the small Fitness Center. For late night, guest’s can be entertained at the Engine Room Bar with lively music and dancing, if one desires , lead by two of the ship’s versatile entertainment staff, Norman Bergen and Jim Schweikert. The main guest entertainment is held at the Grand Saloon Theater space, complete with balcony box seats and vaudeville styled main stage. There is also a smaller movie style theater on the Deck 3 – Texas Deck. With that said the ships company of performers and musicians all well versed in their art and provided great entertainment nightly. The Cruise Director, Ryan Faino and his Assistant Cruise Director, Ashley Edwards along with fellow performers Michaelyn Oby and Glenn Springs made evening entertainment a real pleasure for such a small troupe of performers and their equally talented band know as the Steamboat Syncopators. The J. M. White Dining area is a wonderful old world steamboat styled double story dining venue. There is one drawback experience in the dining room which is the ventilation noise that emanates from below deck and at window level due to the ship’s ventilation system on the port side forward of the dining, room. Our dining seating was on the opposite side of the dining room so our dining experience was not impacted by that noticeable mechanical noise. The Buffet dining area known as the Front Porch Café, is located on Deck 3 forward – Texas Deck with dining for guests inside and in a wrap around deck outside this eatery The real masterpieces of the Queen can be found on Deck 2 – Cabin Deck where guests find the Mark Twain Gallery & Lounge along with Men’s and Ladies Parlor Rooms. These spaces or well decorated with period pieces, artwork, photographs, river and steamboat artifact, charts and models an internet café area and a specialty coffee machine with a well stock fresh cookie cabinet. A more unique space in the ship is the areas above the Front Porch Café in a space know as The Chart Room, where Riverlorian, Jerry Hay, weaves the tales of the river and its historic ebb and flow that are an integral part of the heartland of America. Lastly, take some time to walk around all the decks of the ship to a catch a bit of the flavor of what river travel life might have been on some grand stern-wheeler of the 19th Century, like the American Queen, on the muddy water of the Mississippi. Food and Excursions Our food & dining experience on board the American Queen was wonderful. High tech has made its way into dining service in the J. M. White Dining Room with wait staff texting orders to the kitchen for prompt preparation and delivery to the dining guests. The food quality was very good, but don’t hesitate to bring to the attention of the dining room staff anything that is not up to what you, as the diner, might consider substandard. Service was tops and food was well prepared. Food up at the Front Porch Café buffet was also of the same quality and caliber except here’s where self serve ice cream could be found along with a full service bar and guest beverages area. Although the lower Mississippi river does not possess the charm of the enchanting river towns of the European river waterways, you will find the Antebellum South and Historic river towns of Natchez and Vicksburg on this cruise. Vicksburg battlefield is a must trek. The Steamboat Company provides well apportioned coaches that run like clockwork for travel around each the river towns where the ship stops. With regards to the other river town stops on this cruise (St. Francisville and Greenville) they are a look into typical river town life that that have survived the trials and tribulations of the Mighty Mississippi River. Conclusion The American Queen Steamboat cruise may not be a cruise for every traveler but this great ship and cruise does give its guests plenty of river time to slow down and unwind on this Great American River treasure or to pick up the pace to explore the finer elements of Southern Living. Read Less
Sail Date September 2019
Excellent service, excellent food, everything was wonderful! Camp Ocean has an awesome staff, our grandson is 9 and did not want to leave. We received a post card delivered to our cabin from the staff saying how nice it was to have him ... Read More
Excellent service, excellent food, everything was wonderful! Camp Ocean has an awesome staff, our grandson is 9 and did not want to leave. We received a post card delivered to our cabin from the staff saying how nice it was to have him attend along with some of the activities he did. Very caring staff. Cabin Steward Adrian was exceptional! Room was perfect-always had ice. Was very prompt with our laundry. Excellent personality, I love-love the towel monkey! Cabin 1101 was located on deck 11 on the side of the Spa and under the Serenity Deck. Only a few rooms in the hall, no cabin across from ours. Be aware that one evening is a scheduled Serenity party beginning at 11:00 pm till whenever. Thought the ceiling was coming in from all the stomping. We would have stayed up later if we had caught the event on the Fun Times. Only negative thing I can say is the meet & greet was a disappointment-close to 50 people attended, this was on the next to last day, half way through someone contacted guest services that no one from Carnival was there. Each ship does it differently-there should be a standard so we know what to expect Read Less
Sail Date September 2019
Rooms were hot, couldn’t be fixed. 76.6. They said they couldn’t do anything else. Their idea of compensation was a bottle of wine. CCL personal documentations were al false. If my room had been then temperature they ... Read More
Rooms were hot, couldn’t be fixed. 76.6. They said they couldn’t do anything else. Their idea of compensation was a bottle of wine. CCL personal documentations were al false. If my room had been then temperature they documented, we wouldn’t have had any Customer service (ext 70530)was worse.... and really rude. WILL NEVER GET ON THE VALOR AGAIN, not for sure we will cruise on Carnival again after our November cruise(we can’t get out of or money back) Most everyone was complaining about warm rooms and nothing was being done to fix it. The show we gave a C- at best. The bar staff and serving staff was all really nice. Rajesh and Franklin at the Sefoid Shack were awesome..... tried so hard to make our days better. Food was really good and a very reasonable price. Our last night we had the sweetest and most helpful hostess named Jovel,take such good care of us. Seated us in the best area with a wonder wait staff. We had Lomil take great care of us and made sure our last night on the ship was a good one! Read Less
Sail Date August 2019
We like to cruise every year my family Husband and two teenage boys. This was our 5th cruise and our second on Carnival. We flew to New Orleans and stayed at the Four Points Sharaton located in the French Quarter ( not recomemended ... Read More
We like to cruise every year my family Husband and two teenage boys. This was our 5th cruise and our second on Carnival. We flew to New Orleans and stayed at the Four Points Sharaton located in the French Quarter ( not recomemended for families as it is located on Bourbon St in the middle of the French Quarter and the Kids will not enjoy the experience. Young Adults who love to party will love it. The cruise from New Orleans was a nice change from other cruises as the first part of the cruise we were able to sit on the Balcony and watched the river it was nice to not be out to sea until well after sunset. Again on the return trip watching the lights along the river was relaxing well worth the balcony. The Embarkation was quick and pain less from the hotel check out to the Lido deck was approx. 30 minutes total. We checked out at 1055 and we were on board at the Buffett by 1130. Dining we were assigned the Upper Golden dining room First off our servers in the dinning room were excellent. Sunu, Myat and Tangkas were friendly and quite fun we enjoyed conversations and had a great time with them. The dancing during table service was fun. However, I do not like the set dining times. I tried to get My time dining and was on a wait list and had the late dining. This is my biggest complaint for Carnival. They seem to try to co-ordinate shows for the various dining times however, I feel I miss something when I have the late dinning times and there is one show. You really have to look at the Fun Times to get the best of everything. I did not have very many hot meals warm but not Hot. The meals were delicious. Soups were usually hot but not the main courses. When you are feeding 1500 people between two dining rooms at one time that can be challenging. The Sea day Brunch was well used on this particular cruise. Line ups when ever we attended. The service was slower but I didn't have to fight the crowds at the buffett. (TIP) Check the Fun Times for the days the dining room is open on Port days there are far fewer people these days in the dining room as most don't realize it is open. The Kids programs My kids were engaged and I rarely saw them one was with the Circle C group and the other was with the O2 and both were gone off to the activites and did not come looking for me what so ever. I was usually in bed before they were. They both loved the cruise. On the first day a parent needs to check them in we did not realize that you could sign them in earlier in the day, and the sign in was at 830 and our dining was at 815 in the middle of our dining time. Our kids rarely ate with us other then the one manditory dinner I make them have with me. The clubs break for dinner if you have an early dining time it works out for you, me not so much. Entertainment We were able to get to one show the Motown it was excellent I have seen this production on another ship and it was still a good show. If you like Motown you will enjoy the show. The Comedy club This seemed to be a hit. It was a packed room every night for the late show at 10:00. We made the 11:15 show once and we made the pg show with our kids at 7:00 a few times. There were four different Comedians and we saw all four they were great. The Sing along with Cassidy-Rae She will be leaving the ship in a couple weeks so If you have the chance go into the Cinn-o-bar and sing along. Cassidy-Rae will try to full fill your requests. She downloaded the song Beth by Kiss listened for a short amount of time and was able to play the song and did an awesome job. Impressive how she is able to figure out the cords and play as quickly as she did. The Art Auctions I enjoy the Art auctions it is entertaing during the day. If anything go for the Champagne. Jade the Auctioneer and his team were excellent he did try to put everyone's request up for bidding. He spent a few minutes describing different pieces and moved along quickly as possibe. He did not completly focus on one artist which was nice. I did not attend the presentations as I had seen the Peter Max and Thomas Kinkade presentations on previous cruises and I was not interested. The Team were quite attentative during a discusion Kayla had picked up that I liked a certain artist and dug deep into the vault to pull out a picture that would not normally have come out on the floor. Which was nice to see they appreciate the cruisers and don't put what they want out on the floor. If you are looking for an artist be sure to ask this team they will find what you are looking for. Ports Montego bay; Grand Cayman; Cozumel Montego Bay there is nothing immediately off the ship. It is quite a walk to the downtown and the beach with the Markets. We decided to do an excursion through the ship as I wasn't sure if I would be left behind with the relaxed Jamaican attitude. Carnival will not leave you if you if you book through them there was a tour who came back late and the ship waited. River rafting and Beach Adventure. The River rafting was excellent had a great time not too physical. be sure to bring along some money to purchase drinks along the way. The Beach portion of the tour, I could have done without. We went to the Hard Rock Cafe Beach it was small and you had to pay extra for the use of chairs and umbrellas on the beach. It was a very small beach and a lot of Jelly fish were in that day. Good thing the beach visit was only an hour. Grand Cayman Lots of shopping right off the ship. We shopped till we dropped and enjoyed the day. Cozumel Again shops right off the ship. I have been to Cozumel before and should have done an exucursion here this time, to enjoy myself. And since this is a popular port with 6 ships in port. Excursions will book up. If you like the markets in Mexico then it wasn't a bad day. Other then it was soooo hot. but, you can't control Mother Nature. Carnival Hub App This is a great way to quickly look up where to eat and the activites of the day. You can track your spending and book excursions. There is also a chat between cruisers for $5 per device. I do recommend downloading the App. (TIP) Read the Fun Times as well. As not all activities are on the App. For example The App stated check in to the Camp Ocean was at various times however, this was also for the older groups as well and I would not have had to go during dinner. I didn't know it referred to all the Kids Clubs. And some repetitive activites are not always on the App. They are getting better with the App and I suspect Carnival will go paperless soon however, it still needs some work. I avoided the Casino and activies near the casino as much as possible since it is the primary smoking area and I don't not enjoy the smell of smoke. Which is hard to do since it is in the middle of the ship. I found there were some ignorant smokers who were smoking practically everywhere. If you can believe one guy was smoking in the elevator. Another on the balcony. The ventilation on the 5th floor is not great and you do smell smoke around the Casino. Most portraits are in this area and I did not wish to be in Elegant dress and walk through smoke. Disembarking We had a late flight and wanted the latest possible time off. We enjoyed breakfast in the dinning room and waited up on the Lido deck until they called our number. The line moved with little wait and the whole process was less than 15 minutes. TIP: Pack a sweater/jacket as the air conditioning works very well on this ship. I often went outside to warm up. All and all my family and I enjoyed our vacation and will cruise again. 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Sail Date August 2019
So to first begin our room was not set up like we asked for. There was no menu for room service or pen to write down breakfast room service. No complementary water in our rooms either. The staff are not nearly as talkative or friendly as ... Read More
So to first begin our room was not set up like we asked for. There was no menu for room service or pen to write down breakfast room service. No complementary water in our rooms either. The staff are not nearly as talkative or friendly as they were on the Victory! Internet did not work on my husbands phone that we paid for. The fun shops should be renamed dud shops. They had nothing no shot glasses or cool keepsakes, nor cool toys for kids. The children’s activities are done later in the evening during most kids nap times. The food was extremely bland my two year old loves pizza but hated the pizza on the ship. The cruise director Kevin was annoying he tried way to hard to be friendly and liked that it was annoying to hear him. There was no music ever on the lido deck no one was dancing. The play area for kids is completely unsafe and none of the toys were bolted down! Not the ship for me! If you go carnival stick with the ship you love! Read Less
Sail Date August 2019
The cruise was affordable for our party of ten especially we booked at the last minute. My party and I went on a 4 day cruise to Cozumel Mexico on the Carnival Valor; this is my third time cruising with Carnival cruise line and first ... Read More
The cruise was affordable for our party of ten especially we booked at the last minute. My party and I went on a 4 day cruise to Cozumel Mexico on the Carnival Valor; this is my third time cruising with Carnival cruise line and first time on the Valor. Other than the Cruise Director, Kevin, my family and I didn't have a good time and I didn't like the ship. The Valor seemed small, congested and cluttered and it could use some updates especially in the sports area, which was small and dated; also, they could use some new loungers because a lot were stained and need to be replaced. My party included kids, teens and young adults, and I found that there wasn't a lot of activities for the teens and kids. The pool area was crowded the majority of the time as well as the sports area, and the sports area closed at 5 pm everyday, "which didn't make much sense to me," so my kids really didn't do much. Some of the food was okay, especially the burgers from Guy's that was a hit for those that like burgers, but the other selection of food could have been better. The cabins were a decent size and considering that there was so many people on the ship the washrooms throughout the ship were kept clean so that was a positive. My only complaint with the cabin is one wasn't ready when we arrived. There were dirty linen left in the room and they didn't have the beds set up for the four individuals staying in the room. The bars stayed busy throughout the day, and a lot of time we had to wait a long time to be served. I wasn't crazy about the entertainment: the comedian we saw our first night there was not funny so we ended up leaving, I didn't enjoy the singers they didn't make it exciting and everything else just seemed boring. We planned for this trip for two months, but everyone was disappointment on the cruise and couldn't wait to go home. Read Less
Sail Date August 2019
We had a blast and enjoyed everything. Can’t want to go again! We really enjoyed the theater every night. Kevin was our cruise director and he was so good and funny. The food was awesome. I have nothing bad to say! There is always ... Read More
We had a blast and enjoyed everything. Can’t want to go again! We really enjoyed the theater every night. Kevin was our cruise director and he was so good and funny. The food was awesome. I have nothing bad to say! There is always something to do. Between the movies on deck 9 and the theater. Also there is a lot for the kids to do. Getting on the ship wasn’t a problem. We boarded at 12 and was actually on the boat at 11:30. They got us check in early. Cause we were there early. It was so peaceful. You never feel the boat move unless the wind at night is a little strong. But still it was lovely and run! I’m actually planning another one. Both my bartender at the red frog and the casino knew what i wanted to drink and i never had to remind them. They were awesome and sweet. Would call you by name and even set and talk with you for a while, when they could. Read Less
Sail Date July 2019
I was here for my sisters wedding. They press you to be on time and if your late they have an attitude but its okay for them to be late. Which they was late for everything. The wedding kept getting pushed back so even the bride and groom ... Read More
I was here for my sisters wedding. They press you to be on time and if your late they have an attitude but its okay for them to be late. Which they was late for everything. The wedding kept getting pushed back so even the bride and groom didn't know the time they was getting married. Then they set the time for 3:00 pm and the people didn't show up til 4. House keeping was no where to be found. The 1st night dude came by and dropped off his card and said for me to give him a call any time I needed something and he never answered the phone. I had to stand in the long line at customer service for them to call him just to get what I needed the whole cruise. Also the dinner staff was not friendly like I have experienced on other cruises. The staff is not very knowledgeable you can ask all of them the same question and they will give you different answers which is sad due to them being on the same boat for 6 months at a time! All their activities was closed most the time. My son is 13 and was looking forward to the teens club which only opened for 2 hours 1 day out of the 4 days we was on the ship. The basketball court didn't open til 12 am then of course it was adults. This was the worst ship I've ever been on. Then to top it off they charged me for a changed I didn't make! Read Less
Sail Date July 2019
This was our first cruise and we were up to minute afraid it would not happen due to Barry. We found out 2 days ahead we would actually sail and drove to NOLA on Sunday and spent the night. Convention blvd is pretty torn up around the Port ... Read More
This was our first cruise and we were up to minute afraid it would not happen due to Barry. We found out 2 days ahead we would actually sail and drove to NOLA on Sunday and spent the night. Convention blvd is pretty torn up around the Port so that was a bit of a nightmare but boarding on Monday was very smooth and the porters very nice in making sure our luggage and our departure was stress free. The stateroom was a balcony and pleasant, clean and more than we expected. But the lounge area we first entered upon boarding was loud, crazy and the bartenders hassled and not friendly. I would have expected Carnival to allow a larger area for everyone to gather at first. Other than that everything went well. We had a wonderful time and wonderful weather. The crew was nice and gracious. The only thing in the stateroom was a bit of slow drain in shower. Overall a wonderful first experience! Main dining charges for surf and turf lobster and steak and the lobster was over cooked and tough. Not worth the $20 extra bucks for sure. Drinks are pricey so be prepared. Was warned about the spa being a money suck, so did not partake. Love that there were 2 areas for adults only and they were enforced by stewards. Nightly shows were cheezy and not to my taste. The comedian was hilarious but be warned he is VERY adult. Read Less
Sail Date July 2019
I chose it because of the decor depicted in the brochure and the itinerary. The decor of the ship was nothing like was depicted in their advertisements. We sailed during an impending tropical storm which they ignored and the cruise up the ... Read More
I chose it because of the decor depicted in the brochure and the itinerary. The decor of the ship was nothing like was depicted in their advertisements. We sailed during an impending tropical storm which they ignored and the cruise up the lower Mississippi river got worse. We repeatedly questioned the cruise direction inquiring about our destination considering the weather. We essentially were ignored. The decor of the rooms is average. The upper floors leaked terribly. two of our three ports were closed. The port at Baton Rouge was at flood stage and the entire city was shut down pending the coming flood. Once again we tried to get answers with no results. When then decided to disembark and catch a flight home. All the crew were first timers and inexperienced. The food was average for a cruise. The entertainment areas were small. There was one ice machine for the 100 or so passengers, The captain was relieved of duty apparently because his lack of communication with the passengers. I contacted the corporate office and their flippant response was we didn't know of any storm or problems with the America. This cruise is falsely advertised and way to expensive for what is offered. The crew is very young and inexperienced. It felt like we were on training vessel. The main office has yet to refund me any money. They offered a 1000 cruise credit which to me was an insult. If you book with this company you will regret it! Never Again! Read Less
Sail Date July 2019
The Carnival Glory was an excellent ship experience right down to the service for the dining room with our cruise servers Savio, Cassandra and Pavu. They gave us top notch service every single night. Then our stateroom steward Indra was ... Read More
The Carnival Glory was an excellent ship experience right down to the service for the dining room with our cruise servers Savio, Cassandra and Pavu. They gave us top notch service every single night. Then our stateroom steward Indra was great at keeping our room clean. We did three excursions in Hondorous, Belize, and Cozumel. We celebrated our grandsons birthday on the ship and they gave him special treatment with a cake and a gift from Dr. Seuss characters. We attended the Dr. Seuss breakfast which was a great time and breath taking decorations. My other two grandkids loved everything and my little granddaughter was loved on by all the staff. My only complaint would be my daughter was told that my granddaughter who is 15 months old could not swim unless she was potty trained, but after we talked with the service desk it was fixed. Also the shows at night were so good, the dancers and singers held your attention to the fullest. It was a great time on Glory, so sad to leave and I would do it all over again. Thank you for a fantastic time Carnival Glory and all the staff! We love you! Read Less
Sail Date July 2019
Prior to this cruise I had not cruised on the Valor Before, however I did cruise on the Pre Inaugural sailing of her older sister the Carnival Spirit. I was somewhat concerned by others commenting that the ship is showing its age. Upon ... Read More
Prior to this cruise I had not cruised on the Valor Before, however I did cruise on the Pre Inaugural sailing of her older sister the Carnival Spirit. I was somewhat concerned by others commenting that the ship is showing its age. Upon boarding I did a quick ship inspection and I was very impressed. The ship is not new, but with that said I found the floors, furniture, and ships interior all to be in excellent condition. Also we had two cabins and I found both to be in very good condition. Comfortable mattresses, couch and chairs in room in good shape, clean bathroom, and very functional closet and drawer space. The one major drawback to this cruise is not just limited to the Carnival Valor, but all the Carnival ships I have sailed on in the past couple of years, that being the quality of both food and service. To me both began their decline shortly after the retirement of former CEO Bob Dickerson, or "Uncle Bob" as he was known by employees. On our five night cruise there were two nights I did not eat what I ordered. One was the Beef Lasagna which had zero texture. It was almost mush. The pasta was was overcooked and there was no flavor at all.I ordered another entree and it was fair. The other was the Southern Fried Chicken. I am from the South and I know fried chicken. I got a small breast and drumstick i think it was, but did not keep it long enough to find out. The chicken was very dry inside, and the outside was way overcooked. It is evident that they cooked it at too high a temperature. In the Buffet lines I found the quality to be about the same. The selection also left something to be desired. Also I remember the good ole days of eating all the deserts because they were all so good, but now I try all of them to find one that is good. In all my life I have never had cheese cake that was anything like the stuff on the ship. It seems that it is less cheese and more cake. The only other negative I can think of is the Endless Bubbles program. Compared to RCCL sodas the Carnival program is bad. There are no soda machines so you have to wait in line at a bar and you end up with a warm soda being poured onto ice. Also in the Buffet areas nobody comes along anymore to take drink orders, so you have to get your food, then go outside and stand in line at a bar to get a warm soda on ice (can you tell this is my pet peeve?). The warm soda melts the ice and you have a watered down soda. Carnival needs to consider investing in the self serve soda machines like they have on RCCL. One more thing to note is that in the dining room the waiters used to unroll your napkin and place it on you lap and hand you a menu already opened. Minor thing but they do not do that any more. Also on evening turn down they would always place a mint on your pillow and they no longer do that either. Some of these are small things, but it would be wise to remember that a lot of little bits creates a gob.Other than these items I was happy with the cruise and would consider cruising on the Valor again. OK.. One more thing. I find cruise directors to be so full of themselves. They remind me of the plastic game show hosts. So fake. I took a Carnival last year and had a cruise director named "Jess From The U.S. This young lady was such a delight. She did not try to be the star of the show. She was herself and came across as being real. We need more cruise directors like her. Read Less
Sail Date July 2019
If you are looking for a relaxing cruise and a great price and fun port, then I would recommend the Valor. I have over 125 cruise days with Carnival on 14 of their ships. I have never had a problem on any cruise. This was our first ... Read More
If you are looking for a relaxing cruise and a great price and fun port, then I would recommend the Valor. I have over 125 cruise days with Carnival on 14 of their ships. I have never had a problem on any cruise. This was our first time on the Valor. Since we love visiting New Orleans, it seemed like the perfect time to bring my Mother-In-Law on her first cruise. Getting to the Port took a lot longer because of road construction and the Essence Festival activities. Regardless, we made it during our assigned time and walked onto the ship in about 10 minutes. While the Valor is older, it does have some of the food venus of the new ships. The big piece missing was water works which would have been nice as it would have given people more places to cool off as this was hot and humid cruise. Every place we ate was great. We never have any complaints about the food. We can always find something we like. We had anytime seating for dinner. There was never a wait the service was great as usual. While lines did form in the Lido dining area on port stops, if you took the time to walk around, you would find a line that had little to no waiting. We hit some of the triva in the Atrium bar. The fun squad did a great job even though my oldest and I bombed the country music one however we did do pretty good in the Big Bang contest. The Lido deck competions were fun as usual. Unfortunitly rain hit so they had to canecel some of them and move Cruie for St. Jude inside. They were still able to raise more than a $1000 though which is good. We ordered room service a few times and the wait was no longer than 20 minutes. We also used the Carnival Hub app for pizza delivery. I think it took 15 minutes and the pizza was nice and hot. I hit the first family friendly comedy show and my family made the second one. Both comendians were good even. The musicians around the ship were great. Usually I find one on each cruise that I prefer to listen too but all were very good so I did not stick to one particular group. I hit the gym a several times. The first sea day was busy in the morning but the rest of the time it was easy to get in for a work out and not have to wait for any of the machines The staff was great and always there to help. It is very rare that I go to guest services unless I am adding a gift card to my sail and sign account. This time we had to check out a medical cooler to store my daughters perscription. We also had a couple of reusable ice packs that we needed to keep frozen. We were able to switch them out through out the cruise. They just put our cabin number on them. We had to deal with Tropical Storm Berry on the last day which resulted in us getting diverted to Mobile. They had over a hundred buses waiting to get us back to New Orleans. We were off the ship and on our way back to NOLA by 7:00AM. We dropped pur luggage off at our planned hotel for the night around 10:00AM. Not bad all things considered. Read Less
Sail Date July 2019
We are repeat customers. Our son turned 21 and wanted to go to New Orleans. My husband doesn't care for New Orleans so a cruise from New Orleans was the perfect option. Carnival never disappoints. The cruise director, Dustin ... Read More
We are repeat customers. Our son turned 21 and wanted to go to New Orleans. My husband doesn't care for New Orleans so a cruise from New Orleans was the perfect option. Carnival never disappoints. The cruise director, Dustin was always positive and got the crowd motivated. The dining room staff Eko, Dominique and Cipta were always on point! Embarkation was amazingly smooth. The ladies directing cruise traffic needs to work on their Customer Service. They were a little too sassy and not in a funny way!! Customer Service should mean "friendly". This is the first impression of your experience. The comedians were great!! June reminded everyone that they were on vacation, love each other and have fun. I think the reminder always goes far!! I wish there were more dancing type shows on the ship. The Roatan excursion to see the kayaking, snorkeling, parrots and monkeys was the best! Monkeys make everything better!! The Tubing and lunch excursion in Belize had an extremely long ride. The long ride for the short "guided" tubing experience was nothing I would recommend. All in all it was a fantastic experience on board!!! Read Less
Sail Date June 2019
This was hands down the worst cruise I’ve ever been on. The food was terrible, especially in the main dining room and service was very slow. We went to the at sea brunch one day and sat there for over 30 minutes before anyone even ... Read More
This was hands down the worst cruise I’ve ever been on. The food was terrible, especially in the main dining room and service was very slow. We went to the at sea brunch one day and sat there for over 30 minutes before anyone even brought water to our table. I got food poisoning from dinner at the main dining room and was out for a whole day because of it. The only highlight in the food department is the Guys Burger Joint. The drink department was very good. The bartenders were always very nice and the drinks were made with name brand liquor. The Alchemy Bar was incredible and we would go there every night. My only complaint about the drinks is that after every order you get a $0.00 (unless your in the Mississippi River where you have to pay extra tax) receipt that you have to sign even if you have the drink package. I am a very good tipper and don’t mind tipping at all, but I felt like having to sign was basically like begging for extra tips. The entertainment on the ship was a joke. We walked out of a show because it was so bad. The casino was a huge letdown. The port of Progresso was the sketchiest port I’ve ever been to. I’m honestly surprised Carnival would take the liability of dropping off passengers there. Overall, pick literally any other cruise to go on. Going into the cruise, I knew it was Carnvial so my expectations weren’t high, but they managed to not even meet my very low expectations. Read Less
Sail Date June 2019
It was ok at best. Mexico felt safe. Food got old really quick and so did the entertainment. Stay away from the non paying casino. Best part of the trip was getting home. Stay on the boat when it docks and you might get a chance to use the ... Read More
It was ok at best. Mexico felt safe. Food got old really quick and so did the entertainment. Stay away from the non paying casino. Best part of the trip was getting home. Stay on the boat when it docks and you might get a chance to use the pool and hot tub. When in progresso do NOT book the Mi Casa Es Su Casa excursion or you will hate yourself. Tried to review on Carnival but they only take good reviews. Bad food,bad drinks,flies,dirty. Adam our guide was ok I guess and the buss was clean. The AC in our room 7329 worked sometimes. We lucked up and got a fan from our room attendant. The bubbles package was hot can drinks poured over ice . Each drink they had to swipe your card and print a ticket and you had to sign for it. The coffee was like tar it was so strong. Pizza had little to no meat on it. Guys burgers was about the best food on boat and it wasn’t great either. Read Less
Sail Date June 2019
This was our 7th Carnival Cruise and our 30th cruise. We chose this cruise for a relaxing time after a week of touring in New Orleans. Also, we had one of our daughters and her family. The kiddos had a blast going up and down the ... Read More
This was our 7th Carnival Cruise and our 30th cruise. We chose this cruise for a relaxing time after a week of touring in New Orleans. Also, we had one of our daughters and her family. The kiddos had a blast going up and down the waterslide, over and over and over. There was something sharp at the bottom and both kids scraped their feet and came out bleeding at one point. There was nowhere to sit in the shade on the pool deck. We went to Serenity, but children were not allowed there. ALL of the lounges were filled on the main deck. The kid's program seemed to feature too much time on computer games. The dining room staff were stellar. They paid particular attention to our little ones and made them feel so special at "Showtime". The singers and dancers onboard were very good. We enjoyed the first and last production but were totally disappointed with the Country night. The whole family had a great time at the crafting with Georgia. We played bingo and that was soooo annoying. There were only 3 games and too much chatter trying to keep it interesting. It seemed childish at times. Guy's Burgers and the Blue Iguana had decent lunches. The dining room meals were disappointing. Not one meal was worth talking about. Since this was a shorter cruise, we think people used it as a time to get their drink on. At one point, a man was so intoxicated, we thought he would fall over the railing at one of the evening shows. The casino was tight and the machines did not entertain. It was like feeding hungry monsters. The cruise director, TJ, did his job well. Debarkation was a NIGHTMARE. Long waits with nothing to do and no food or drinks. We would probably not go on this cruise again. Read Less
Sail Date June 2019
We wanted to do a paddleboat River Cruise and our friend that owns a travel agency suggested we try this ship. The ship and the crew were fantastic. However, we found no out that people that booked in the month before the sailing were ... Read More
We wanted to do a paddleboat River Cruise and our friend that owns a travel agency suggested we try this ship. The ship and the crew were fantastic. However, we found no out that people that booked in the month before the sailing were given room upgrades and up to $1000 credit. Apparently so many people cancelled due to the ports being closed because of high water levels that the line needed to fill rooms. We booked 6 months in advance and were not offered any upgrade. We took an interior room which we normally do on cruises as we are not in the room often. The room was so small my husband would shower and get dressed and leave and then I would do the same. The first port for the Oak Alley tour was closed due to high water. The Francisville and Greenville ports were a dud. We spent only 45 minutes in Greenville and Francisville was an hour. Nothing at all to see. Natchez and Vicksburg were amazing. We wish we would have had an entire day in Vicksburg as there was so much to see. We had wonderful table mates for dinner from California and Oregon. Ages 55-75. We all agreed that the terms used in the towns were racist. Tour guides pointed out where “ The Jews” settled. Not a Jewish community. Just kept saying “ The Jews” . I asked Clint our guide about seeing the Catholic Church on the list and he said don’t go on their because you will go blind. He was a native of Greenville and obviously didn’t care for Catholics. I know it wasn’t just us because it was the topic of conversation every night at our dinner table. We were all appalled and uncomfortable. The food was ok. Dinners had odd choices and was generally cold. You are better to eat on deck 3. We only ate in the dining room because we loved our table of cruisers. They were hysterical. We are happy we did the bucket list of a river cruise. But we would not suggest anyone of our friends take this particular southern route. Especially if you aren’t from the Deep South and are not used to terms such as colored, The Jews, those Catholics, etc. it was an eye opener for my family and our dinner table. Also do the reverse cruise from Memphis to New Orleans. Better ports Read Less
Sail Date June 2019
I can't blame the cruise line for the weather conditions but the water was so rough and the ship rocked so much that when we arrived at Progreso, three of the four of us were so seasick that we spent the day in our cabin. Lost the ... Read More
I can't blame the cruise line for the weather conditions but the water was so rough and the ship rocked so much that when we arrived at Progreso, three of the four of us were so seasick that we spent the day in our cabin. Lost the money spent on our excursion. Overheard another passenger say that a staff member had told him that it was always rough sailing around Progreso. On a side note: don't waste your money on the unlimited soda package because it is NOT worth it. The only places you can get soda is at one of the bars or room service. Sodas are not covered by the package through room service so you will pay extra. You're only allowed 1 soda per room card per trip to the bar. (But one person with one room card can order a bucket of bottles of beer) seems a little lopsided. Faster to the Fun - if you don't have it, get it! We didn't purchase it and how I wish we had. You bypass the LONG lines at embarkation to get processed to get on the ship faster and disembark before everyone else. The cabins are a little tight if there are more than two people in the room but the beds are comfortable and there is PLENTY of storage space (closets, drawers and under the beds). If you are bored, it's your own fault. Every minute of the day there is something to do. Our big dilemma is trying to do everything. I highly recommend the cooking demonstration at the steakhouse. You get to taste it all and it was SOOO GOOD! We only ate in the dining room once - on formal night. The appetizers were excellent, the entree left a little to be desired and we weren't offered dessert. We weren't upset though, there is more than enough food on the ship. You will not go hungry. Embarkation was very well organized chaos. It reminded me a little of standing in line to vote in the last presidential election only faster. LOL! There are workers everywhere telling you where to go and what line to be in so getting lost really would be hard. Disembarking, however, was not as smooth. You are called by deck # if you are not a VIP or bought the faster to the fun. Unfortunately, people didn't listen or follow the instructions and were forcing their way into the lines to get off the ship even thought their deck number hadn't been called. It was a mad house of shoulder to shoulder people trying to drag their bags down 4 flights of stairs. Next time I will check our bags and choose a later disembarkation time. I don't mind the waiting, I was prepared for that. Read Less
Sail Date May 2019
We have sailed on this ship in the past out of Miami. We were looking for a 4 night cruise out of New Orleans or Mobile so chose this ship. Embarkation was easy other than navigating the New Orleans traffic. It took us more than 1 hour ... Read More
We have sailed on this ship in the past out of Miami. We were looking for a 4 night cruise out of New Orleans or Mobile so chose this ship. Embarkation was easy other than navigating the New Orleans traffic. It took us more than 1 hour to get from the entrance to the port to inside the parking garage. Our check in time was 12-12:30 and we planned to arrive at the port about 11:45. That wasn't enough time! Overall the ship is in good condition. The crew was friendly. We purchased the Cheers package, after much debate, calculating, more debate, etc. I don't plan to calculate anymore but I think it paid for itself. However, I would not order this for a longer cruise, that's just too much daily drinking for us. Food: In a nutshell it was bad. School cafeteria is the best description. The main dining room was like an assembly line. Our waiters were not personable and it did not feel like a fine dining event at all. The Lido Buffet was equally as bad. The bright spots were Guys Burgers, yummy! Blue Iguana was also good. We ate at Scarlett's 2 nights of the 4 because it was delicious. Dress Code: Forget it. Wear what you want because no one on Carnival cares. The bright spot of our trip was The Alchemy Bar. The servers, Ivana, Maureen and Amel were wonderful and the drinks were the best! We did a mixology class with Ivana that was a lot of fun and we learned how to make some of their cocktails. Try the Basil Drop, Seduction Martini or Cucumber Sunrise! I rate this as average. It had been about 5 years since we had been on Carnival and it may be 5 more. I think we will go back to the other cruise lines for the quality of the food and service. Read Less
Sail Date May 2019
This was our second cruise, the first being with Princess last year. This time we took our kids, ages 9 and 13. Because of adding them, cost wise we opted to go with Carnival. I knew going in that the experience wouldn’t be the same as ... Read More
This was our second cruise, the first being with Princess last year. This time we took our kids, ages 9 and 13. Because of adding them, cost wise we opted to go with Carnival. I knew going in that the experience wouldn’t be the same as with Princess, especially in regards to food, but I did think that because Carnival owns Princess, the overall service experience would be similar. Also, we have several friends that have been on Carnival cruises and had positive experiences, so we went in with an open mind. This cruise had a lot of pros and cons for me and my husband. Overall it wasn’t BAD, but it certainly wasn’t GREAT. Pros: * My kids both loved the kids club activities. Even my teenager. * The shows we did go see were actually really good. Especially the epic rock performance. * Our room was actually very nice. Beds were extremely comfortable, and we had a decent amount of space for 4 people in one room. * The movie selections for movies under the stars were fairly decent. We saw Aquaman, Venom, and Wreck It Ralph 2, all of which we hadn’t seen yet. *Disembarkation and Embarkment actually went extremely smoothly. Though we had to go on a bit of a search for disembarkment info (the televised info kept glitching and restarting and we never received a flyer with the info). We chose to carry our luggage off ourselves and we were off the boat, through customs, and in our car by 8:45. Cons: * We were extremely underwhelmed with the main dining room food. I had a bowl of penne pasta that was so al dente that some of it crunched. My husband had an appetizer that was supposed to be “beef skewers served with fresh island pineapple”, that ended up just being two small pieces of beef jerky chunk meat on some kind of quickly tossed cabbage with no skewers or pineapple. Extremely unappetizing to look at. That’s just a couple of examples. We ultimately ended up not bothering to go back to the main dining room, because we could get the same underwhelming food on the buffet and not have to deal with the scheduling headache. *The entertainment schedule. We had the late 8:15 dining option. However, the schedule is built that main activities such as shows are at 7:30 or 9. Neither of which worked if you wanted to eat in your dining room. Had I known about the entertainment schedule, I probably would have chose the anytime dining. But we really liked having an assigned dining time and servers on our last cruise. It allowed us to get to know people. Additionally, there just didn’t seem like there was a lot of options of things to do that aren’t thinly veiled sales pitches. And yes, I know that’s a cruise ship thing, but this one felt like it was a solid 75% of the “entertainment”. There would be huge blocks of time on most sea days where you just didn’t have anything to do if you didn’t want to get a cold sale. The art gallery on Glory is stored in the White Heat nightclub that I guess they don’t use anymore, and a small tucked away room hidden in the entrance of the golden dining room. So you couldn’t even easily walk around and just look at the art if you were bored. * The food option schedule- the closing times on the food choices made no sense at all to me. The taco place and the bbq place close at 2:30 on sea days and 3:30 on port days. Guy’s Burgers closes at 6. I didn’t understand why these would be closed during dinner time at all, and I certainly don’t understand why some would close on sea days when everyone is on the ship and lines are longer at all food places. * State of the ship- my husband is a mariner, so we understand how hard it is to upkeep a ship, particularly one that is constantly exposed to salt water. However, the amount of rust all over the ship was pretty sad. Additionally, they seem to be dealing with some significant water issues. The 12th deck by the kids club had fans running on the carpet for almost the entire cruise, and the smell of mildew was extremely strong. On the second day of the cruise we were walking on the 4th deck and water was gushing out of a closet where they keep equipment. We notified staff and they were still working on it the next day when we went into port. On more than one occasion you’d hear gurgling sounds in the walls that were NOT the normal cruise sounds of flushing toilets or a shower running in a nearby state room. There were a few different times and spots where you’d see the fans blowing on wet carpet. * Service- This one might be slightly nit picky, but it was something I noticed that definitely effected my enjoyment. The service on this cruise was nowhere near the service I got on Princess. This could mostly be explained by ratio, I think princess operates at closer to a 2:1 ratio where Carnival is closer to 3:1. However, at one point I asked a dining room server where I could get a soda and she instructed me I needed to go to the bar and get it myself. The bars are the only places to get a soda, which I didn’t love. I didn’t like having to wait in multiple lines to eat and get a drink, and I wasn’t a huge fan of my kids having to go sit at the bar to order their own sodas. I don’t understand why they can have the self serve beer stations but not have self serve soda machines with similar card swipe situations. Hopefully this all made sense and you guys understand I’m not trying to sway anyone for or against Carnival. This is just what my family noticed. I think there’s a perfect fit for every kind of vacationer. We aren’t sit by the pool and drink people, and like to have a full list of options to do. Read Less
Sail Date May 2019
this Was the fourth cruise with Carnival. All the others had been outstandingly enjoyable so was really looking forward to this one. Another couple that has traveled with us in the past was also with us on this one. They had never been to ... Read More
this Was the fourth cruise with Carnival. All the others had been outstandingly enjoyable so was really looking forward to this one. Another couple that has traveled with us in the past was also with us on this one. They had never been to Nassau and none of us had spent enough time in Key West. The ship, although rather aged in cruise vessels, was very well maintained. Not much rust was apparent and the ship was clean. The staff was exceptional as was expected. We ate our evening meal in the main dining room and the food was good but not as good as other cruises. The entertainment was very disappointing. The main shows lacked enthusiasm, the only bands were in the atrium and it was always crowded. I have always enjoyed the piano bars but it was always hard to find seating except on the Glory. My wife and I went to the piano bar and I was shocked to see so many empty tables and chairs. That is until the pianist begin playing and singing. He should not be allowed to be anywhere near a microphone. One more thing, although the staff was very good, they seemed to be understaffed and overworked. My sister in law stated that had this been her first cruise she doesn’t think she would ever take another. Read Less
Sail Date May 2019

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