New Orleans to North America River Cruises for the Disabled Reviews
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1-10 of 59 New Orleans to North America River Cruises for the Disabled Reviews
Review for a North America River Cruise on American Queen
mclauthe
6-10 Cruises • Age 50s
Cruised on the Mississippi River, started in New Orleans and ended in Memphis. The cruise itself was great, no complaints and enjoyed cruising with predominately an older, more mature crowd. Ship is not recommended for someone traveling with small children or teenagers. Food was excellent and crew was very accommodating for my Celiac food allergy. Menu in the fine dining was clearly marked for ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Thank you for your feedback! While we are disappointed to hear about the misinformation and long wait times, we're glad that you enjoyed your Mississippi River cruise with us. We will make...
Sail Date: August 2023
Review for a North America River Cruise on American Queen
Blasto007
10+ Cruises • Age 60s
Just came back from our first river cruise aboard the "American Queen" on the Lower Mississippi..
Pros:
Fantastic staff and fellow cruisers.
Better quality food than say Carnival
All inclusive
Laid back and comfortable atmosphere.
All American speaking crew is a BIG plus as it limits communication issues.
Great Bang for the Buck!
Cons:
Boat could use better maintenance ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Thank you for your feedback! We're so glad to hear that you enjoyed your time on American Queen. While we're disappointed to hear about the included shorex, boat condition, and food, we will...
Sail Date: August 2023
Review for a North America River Cruise on American Queen
Welikecruzng
10+ Cruises • Age 60s
To start with, I tried to find Minneapolis or Red Wing as the embarkation port but was unable to find it in the drop down and it wouldn't let me enter either cities.
1. We only got travel documents after our travel agent called them days before the cruise. I guess this should have been an omen.
2. The cabin had a large patio but was mostly usuable due to their being no shade from noon to ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Hi Welikecruzng! Thank you for taking the time to leave a review. We are disappointed to hear about the missed stops, internet situation, among other things you mentioned. We will pass the...
Sail Date: September 2022
Review for a North America River Cruise on American Queen
IamAlyce
10+ Cruises • Age 60s
American queen River cruise, NOLA to Memphis. June -26-July 4, 2022
After years of ocean voyages, we experienced our first River cruise!
One night hotel and Transfer to boat included
We booked one extra night ourselves
We had a Nola tour. On boarding day, Very good info. Three stops.
Then Transfer to ship after tour
Our buses and drivers stay with us the entire time, they drive ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Hello IamAlyce! Thank you for your feedback and kind words. We are glad to hear that you enjoyed your time sailing on American Queen. We hope to see you back on the river soon!...
Sail Date: June 2022
Review for a North America River Cruise on American Queen
Shortyman
10+ Cruises • Age 60s
For the first 4 days they were so short staffed that it was buffet only! So sick of eating lukewarm food and mass produced! Then they brought on enough workers to have service, at dinner only! Also all their other boats are fully staffed, heard that from a inside source.
One bartender per bar, when they were open, should have had at least two, long lines. Wine offered? Maybe 8 types, and I can ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Hello Shortyman! We appreciate you taking the time to leave us feedback. We are disappointed to hear that you did not enjoy many aspects of the cruise, such as the food, wine, and service. We...
Sail Date: April 2022
Traveled with disabled person
Review for a North America River Cruise on American Queen
cmichaelcornely
10+ Cruises • Age 70s
The boat was dirty. very rarely cleaned by crew, i have photos. food cold and awful
Bars bad and very few
Boat broke and we missed ports
Captain hardly dais a word
two nites the cabin was not cleaned
front desk was useless
we would tell people not to cruise on the boat
there was covid on it and they did not tell us until after the fact
i\I wrote the company and they did not ...
Read MoreSail Date: January 2021
Review for a North America River Cruise on American Queen
shrumster
10+ Cruises • Age 70s
Love American Queen Steamboat Company and the American Queen Steamboat. Cruised many times with this company and it remains our favorite. The American Queen is a classic riverboat giving you the feel of the old steamboat days, but with all the conveniences of a modern cruise ship. The boat has a elegant theme with a casual, easy going and relaxed atmosphere. The cabins are comfortable with ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Hi shrumster!
Thank you so much for sharing your glowing recommendation. Loyal guests like yourself make us feel so loved! Being surrounded by America's history every day is a role we take...
Sail Date: December 2019
Review for a North America River Cruise on American Queen
coop1ny
10+ Cruises • Age 60s
To the Cruise Reviewers…Here’s a Breaking News story….The American Steamboat Company’s American Queen is NOT A CARIBBEAN CRUISE FUN SHIP…..That’s the rewarding thing about this wonderful Steamboat…..So don’t disparage this ‘Gem of the Mississippi ‘where you can slow down and take a leisurely cruise on America’s Premiere and Historical River.
My wife and I booked the American Queen Steamboat ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Wow! coop1ny, this is so wonderful to hear! You really know what river cruisin' is all about. A slow pace, thoughtful experience that can make just about anyone fall in love with the...
Sail Date: September 2019
Review for a North America River Cruise on American Queen
Stephen and Rhonda
10+ Cruises • Age 60s
We chose this cruise to get a lifetime experience on the Mississippi River. The advertising of the cruise was very effusive about the standard of the service and the experiences that were to be enjoyed. But, let me tell you what really was experienced.
Meals: The restaurant setting is comfortable but crowded. The furniture needs a good clean. The meals were presented in a haphazard style with ...
Read MoreResponse from JaneF, Guest Relations Manager
Dear Stephen and Rhonda,
Thank you for taking the time to write your review. We are pleased to learn that you enjoyed the entertainment. If you would like to elaborate on your dining...
Sail Date: June 2019
Review for a North America River Cruise on American Queen
last spring break
10+ Cruises • Age 60s
We wanted to do a paddleboat River Cruise and our friend that owns a travel agency suggested we try this ship. The ship and the crew were fantastic. However, we found no out that people that booked in the month before the sailing were given room upgrades and up to $1000 credit. Apparently so many people cancelled due to the ports being closed because of high water levels that the line needed to ...
Read MoreResponse from JaneF, Guest Relations Manager
Dear last Spring break, We are sorry to hear that the cruise did not meet your expectations. If you would like to discuss this further, please contact our guest experience manager at...
Sail Date: June 2019
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