113 New Orleans Cruises for the Disabled Cruise Reviews

This was our second river cruise - the first was a few years ago down the Danube in August. The American Queen is a very special ship,not only because of the beautiful furnishings, collectibles and artwork which is abundant, but because ... Read More
This was our second river cruise - the first was a few years ago down the Danube in August. The American Queen is a very special ship,not only because of the beautiful furnishings, collectibles and artwork which is abundant, but because of the paddlewheel. Its power is ever present, and is mesmerizing. Visits to the engine room are encouraged. We cruised from New Orleans to Memphis. The printed material they distributed were clear and well-presented, from the daily newsletters to the material you receive pre-cruise. There were some discouraging reviews that I read prior to departing, so was ready for anything, but I found most everything about this cruise to be very satisfying and agreeable. Our room was excellent - well located, comfortable and beautifully decorated. The shower had good water pressure and plenty of hot water. The steward made up the room twice daily and left Godiva chocolate on the pillows nightly. The beds were very comfortable. The food - the menus were varied and changed daily - everything labeled with information for cruisers with allergies or other special diets. The food came out hot, if a bit too quickly. I often ate fish, and my husband beef, and no complaints about either. The staff looks a bit disheveled, but everyone was friendly and aimed to please. We sat at a table for 2 (this was not requested) so were a bit disappointed about that. When we asked to change, we were led to a table on the opposite side of the room which was above the engine room. DO NOT sit here (left side rear when walking in). We had one meal here and returned to our original table - it was so noisy that you had to strain to hear anyone speaking. We took breakfast and lunch on the Front Porch, which had excellent food even though it was a buffet. There were not an endless amount of choices, but enough and of good quality. The staff assigned to work there were helpful and kept everything very clean. I found the coffee to be just OK, including the self-serve cappuccino. The soft-serve ice cream deserves special mention - I am not a fan usually, but this was really good, available 24/7, toppings with it, and choice of cone or cup. Daily excursions - The hop on - hop off bus was an excellent way to get around and all pre-paid tours were indicated on the map of the town. There was more to do than we were able, even though we got off the boat early (it was also hovering at 100 degrees every day, so we could not move very fast!). Natchez was my favorite port while cruising. There were 8 hours of port time at each stop, except for St. Francisville. We couldn't stop at Greenville due to heavy traffic coming down river because of dredging. My husband did the optional excursion to Vicksburg battlefield, which he said was excellent. I was happy with the ones included. Entertainment - Without question, the best on any cruise. The shows each night were not to be missed. There were 4 performers which included the Cruise Director and Asst. Cruise Director (Ryan and Ashley), and all were very good to excellent. The back up band was excellent. There was nightly music in the Engine Room bar (rock and roll) and in the lounge pre-dinner for each seating. He had sing-a-longs booklets for all, played with a flourish, as well as being an engaging storyteller. All music on the ship was live. On-board activities - We spent 2 full days cruising instead of one because of the river traffic traveling south. The options are limited, but the staff does have some organized activities that were enjoyable. I like to read and there was a larger pool than anticipated, so was pleasantly surprised and kept cool in there. There was a small gym with 4 pieces of equipment (usually unoccupied) and mats for stretching. I do yoga, so found that to be ideal for me. There were many board games, puzzles, daily crosswords and sudoku, and tables for playing. The chart room was always open and you could borrow books about the river and history of the South. Jerry, the Riverlorian, gave daily talks, and was very knowledgeable and engaging. He also gave daily tours of the Control Room. I learned quite a bit about the river, the history of the Civil War, and the many nuances that we did not learn in school. Service - I was happy overall - service was good, not flawless.I am not a fan of mandating gratuities, and thought $18.50/day was high. Overall - This trip was on my bucket list and well worth doing. I thoroughly enjoyed it, and would recommend it for "older" clientele, even those with physical limitations. Also, they have you arrive one day prior to embarkation in New Orleans. I would recommend you spend at least an additional day there, as well as an additional day or 2 in Memphis. Read Less
Sail Date September 2019
The Good • Room Steward service was actually very good. He asked us up front if wanted our rooms serviced once or twice per day. That was the first time I had ever been asked that question. With three people in our smallish balcony ... Read More
The Good • Room Steward service was actually very good. He asked us up front if wanted our rooms serviced once or twice per day. That was the first time I had ever been asked that question. With three people in our smallish balcony room we requested twice a day. Both ice and towels were replenished every day. • Bar service was also very good. We got the Cheers package, and certainly didn’t break even this time. Carnival has a decent cocktail menu that is worth exploring. The crowds on the ship sometimes made getting up to the bartenders a challenge. You just have to horn in and raise your voice a little. The Lobby Bar and Casino Bar stood out for us. • Main Dining Room service and food quality were certainly decent to very good. I was a little disappointed that the traditional surf and turf on the more formal night has been completely replaced by the upcharge menu. This is a noticeable cut to us veteran cruisers. You can get a hanger steak and some sort of seafood any night on the menu, but it is not quite the same thing. Expected more from formal night menu. • Both Embarkation and Debarkation were painless. Since we didn’t have a car, and we checked our bags with the stevedore downstairs, it almost seemed like a walk on and walk off situation. Using the express option, we showed our Passport, got in a cab, and left for the airport. Limiting luggage to a roller board and a personal bag helps tremendously. • Scarlett’s Restaurant was as good as any premium dining experience I have had on Holland America or Royal Caribbean. Steaks were expertly prepared. Art for the Table desert has to be experienced to really fully grasp. Delicious and entertaining. Service was 5*. Sadly, the restaurant never seemed fully booked on the whole cruise. • For the first time in 15 cruises, I actually had to use the Ship Hospital when I developed a case of pneumonia. The very kind female physician from South Africa could not have been better. Steroids, nebulizers, and antibiotics were ordered exactly as they would have been at home by a good family physician. She made a point to call and check on me after one very rough breathless night in a hot room. The Bad • The ship was crowded. With 3,700+ passengers on board, the 800 people above typical double occupancy could be felt all over the ship. Lots of lines for just about everything including the elevators. Mid-ship pool was a mob scene that I totally avoided. Carnival just does not do as great a job as RCI at dispersing the crowds with activities of equal draw in different parts of the ship simultaneously. • The Lido Buffet for breakfast was absolutely the same every day. On Day One, I was satisfied that it was the quality of a decent cafeteria. If you are going to eat here every day mix it up with the omelet station or eggs cooked to order. They are almost hidden along the side walls as you approach the buffet. This buffet pales in comparison to any one of Holland America’s. Sometime you just long for a pastry and a bowl of Muesli - not the strange pale sausage covered in onions, reconstituted eggs, and frozen hash brown patties. No problem finding corn flakes and fruit loops if that is more your speed. • Some of our party were smokers, and this meant that we all spent a good deal of time in the smoking areas. Tucked away on an obscure portion of the starboard side of deck 10, Cocktail service was really very sparse in the largest smoking area, and a simple trip to the bathroom requires a trip to another deck. Though clean, public bathrooms seemed fairly scarce overall. Another more agreeable choice is a small area on deck 3 starboard exterior deck – at least it was convenient to the Lobby Bar. Non-smokers would have to go out of their way to be offended here. Lastly, 4-5 bar stools jammed into the casino end of the Dream Bar is the only interior choice for smokers. I guess this is good news overall for non-smokers, but don’t complain when smokers are five deep behind five bar stools in the casino. • Though I did not think the ship was in bad shape at all, the overall design was not my favorite. Decks 3 and 4 present you with the “You can’t’ get there from here” dilemma if you dine in the Washington Dining Room. Back up to deck five to cross over. You will repeat this maneuver many times. • The muster drill was a bit of a mob scene. Cruise Director, Kevin’s very acerbic voice booming over the loudspeakers did not help lower the temperament or the temperature. It certainly wasn’t a great introduction or welcome being jammed onto another obscure exterior deck on level four that I never saw again. The Ugly • Our room was way too WARM. Any sailing out of New Orleans in August will come with heat, but did not expect this in my stateroom. It was reported twice and we received four pre-printed cards that stated that our room met Carnival standards for temperature control. I witnessed one of these inspections. Indeed, the vent was 72 degrees. The only problem was that it did not blow sufficient air into the room. The two letters received from guest services stating that it was important that we call them immediately to make sure our issues with our room temperature were resolved - not helpful. These phone calls just resulted in two more pre-printed cards. It just pissed me off even more when I was told that fans were reserved for those with medical problems. Alas, out of the blue, they did provide a fan. It did help a great deal, but the room was still very hot for a person who is sitting on the side of the bed all night long with a full-blown case of pneumonia. Having never experienced this myself, I have a new respect for my patients who suffer for respiratory problems. • Others reported that their room was a bit cold. Avoid the whole block of rooms that include stateroom 7396 back toward mid-ship if you don’t want a hot room. Many of our neighbors said the same thing. Too warm, but I am sure it meets Carnival’s standards for climate control. Would I do it Again? Nope. Not this time, and that is a first time ever saying that in 15 cruise reviews from RCI’s old Song of Norway to Cunard’s QM2. This ship did not meet my personal standards for comfort. There are many varieties of “Fun”, and I am not swearing off Carnival as a whole, but I am the entire crowded Conquest class of their ships. DONE! I will also stick to longer cruises outside of summer or any other holidays, as I am more compatible with that Journey’s crowd and I am not even a senior yet. There are things that really shined about this ship, but I am afraid that the bad and the ugly outweighed the good on this trip. One last note. The Shore Excursion to Uxmal is worth every penny. This is a world class heritage site that would definitely use Carnival to tour. Progresso is a great stop if you don't go to Progresso. Too logistical to do on your own, but they do a great job for less money. Read Less
Sail Date August 2019
We chose this cruise for a new itinerary. This is not our first time on the Breakaway. Fewer waiters in bars. Less activities such as expert lectures. Less musical choice, too many DJ sessions. Shambolic disembarkation. The cruise ... Read More
We chose this cruise for a new itinerary. This is not our first time on the Breakaway. Fewer waiters in bars. Less activities such as expert lectures. Less musical choice, too many DJ sessions. Shambolic disembarkation. The cruise ship had a lot of facilities closed until 4 or 5pm each day giving little choice when wandering around ship. The entertainment was only 50% ok. The "rock of Ages" show is not the kind of thing that is needed on a cruise ship with lots of teenagers and younger on board, I wouldn't go to a show at home that was over 100 minutes long without an interval. The content was unacceptable as it meant that a large number of passengers had no show for two evenings. The waiters in the resturaunts had poor grasp of English and we ended getting our full meal delivered at the one time and when asked for them to be delivered as 3 courses all they did was leave the plates at the serving hatch to get cold. I had asked for no main courses and have my starter along with my wives main course. Read Less
Sail Date March 2019
The positives: beautiful boat. Cirque show was good. Bar staff served two drinks at one time with the drink package (that everyone has - free with sea offers are plentiful) The negatives: From the port experience to disembarkation ... Read More
The positives: beautiful boat. Cirque show was good. Bar staff served two drinks at one time with the drink package (that everyone has - free with sea offers are plentiful) The negatives: From the port experience to disembarkation all we did was wait in lines. Every dinner (Savor, Taste, Manhattan Room, and Specialty - Carney’s and Tepanyaki) took no less than theee hours. Breakfast in the dining room was 2 hours and 20 minutes. Getting a drink at any bar, 20 minutes. Seeing a show? Stand in line for no less than 30 minutes. Want to watch something fun in the atrium - good luck. Better get your chair 40 minutes early. We usually cruise with carnival (which NCL staff bad mouthed in their show) and are used to friendly staff, bartenders that remember you and what you drink, waitstaff in the dining room that build a relationship with you. None of that is at NCL. They are severely understaffed and the staff does not care about the guest. Bartenders will not even make eye contact. You have to wave your hands to get noticed. Casino is horribly Smokey. If you play foe even half an hour, you return to your room smelling like an ashtray. The smell of smoke permiates to the 8th floor - which is quite beautiful but smelly. We loved the concept of the open promenade on the 8th deck and enjoyed being able to sit outside, but you get no service. We will never sail with NCL again. NCL does not make anyone feel like they want your business. Even the people checking in and out at the ports are grumpy. Finally - Harvest Caye is a rip off. We bought a beer for $6.95 PLUS a service charge AND taxes and it equated to $10. Later on at the swim I bar, the bartender arbitrarily changed the price of the same beer to $9 plus service fee and taxes. And then a tip on top of it. No one was friendly at this stop either. If they too are NCL employees they are all embracing the crappy culture that is on the boat. We have a disabled daughter and on Royal Caribbean, received exceptional service at the port. NCL promised that they would have someone meet us at the port, but the person did not show up. We called four times and she kept saying she was on her way but did not come. We ended up just doing the lines. We are also promised a private lifeboat demonstration for her which they did not do. NCL does not keep their promises. The parking situation is beyond awful. We will never give our money or time to NCL again. Read Less
Sail Date March 2019
First, the cruises offered by ACL are geared towards mature audiences - 60's and up, although there very people much younger on this cruise. Actually who's on the cruise really doesn't matter to me, as long as people are ... Read More
First, the cruises offered by ACL are geared towards mature audiences - 60's and up, although there very people much younger on this cruise. Actually who's on the cruise really doesn't matter to me, as long as people are enjoying their experience. I have taken 7 ocean cruises and on rivercruise (20 years ago). If you are expecting in your face activities and craziness, pick something other than a river cruise. This was a celebration cruise for my husband and I, and when greeted when boarding the boat, we were congratulated and on the second day, after returning from a shore excursion, we found champagne and strawberries in our cabin! Every crew member is there to serve you and extend extraordinary customer service, which was evident every minute of the day (we had to ask someone to thread a needle, and they did so with a smile!). When crew members say they love their jobs, that says something about a company! Because the river was running high, a last minute change of itinerary was made and I thought it gave us an even better experience; also, Because we were in the height of Mardi Gras season, instead of staying in a hotel pre-cruise (part of your fare), we stayed on the boat - we were greeted by a lovely buffet and drinks. We were not able to dock at Houmas House or Oak Alley, but those excursions were changed to days when we were in Baton Rouge and New Orleans. We cruised up to St. Francisville instead on the first day, and had the choice of three additional excursions (only 2 of the many offered were premium at an extra charge, by the way...). Also in Baton Rouge, which is not the most exciting stop, they added a walking tour by their river guide, which made is all worth while. And because we returned to New Orleans a half day early, excursions to the WW2 museum and a French Quarter walking tour were added! I think this was all handle exceptionally well!!! On the ACL cruises, beer and wine are included at Lunch, cocktail hour, dinner and during the evening entertainment, so you are not running up a tab. The food was excellent and you could request half portions. There were also snacks, coffee, tea, fruit, juice and soda always available in two of the lounges. My husband had never cruised before and I knew that an ocean cruise was out of the question - he thoroughly enjoyed this and we are considering other itineraries in the future. The cost seems high at first, but when I compared it to an ocean cruise with similar accommodations (balcony), and considering that there is no charge for adult beverages, no tipping, free excursions, free WIFI, the cost is comparable. Read Less
Sail Date February 2019
I went with a 50+ singles travel group for safety in numbers. Ana was my cabin steward, and she was wonderful. The studio cabin was clean, the bed was comfortable and good for my back, and I loved the towel animals Ana made. I'm ... Read More
I went with a 50+ singles travel group for safety in numbers. Ana was my cabin steward, and she was wonderful. The studio cabin was clean, the bed was comfortable and good for my back, and I loved the towel animals Ana made. I'm with others on here in that the room could be equipped with drawers and a refrigerator. It was really nice to be able to shove my empty luggage under the bed, too; plenty of room there. The reason I'm writing this review is because, before I went on the cruise (Western Caribbean), I had read numerous reviews on Cruise Critic. One in particular makes me laugh now. The reviewer had complained about someone in the next room snoring loudly all day and all night every day of his or her cruise. I'm profoundly hard of hearing and wear a hearing aid, and they had set up my cabin with a deaf alarm that went off for every little noise, even people walking by, or me opening the door or the bathroom door or the closets. It was a constant, LOUD, irritating WAH WAH WAH WAH noise. It took me a day to figure out how to shut off everything but the alarm clock part (which I had to reset every night because all electric shuts off when you pull out the key card and leave your cabin)... and I realized that the reviewer must have had a deaf person in the room next door who couldn't hear the constant alarm at all. The ship was supposed to provide me with a device that alerted me to all announcements (sort of like a TTY), but they didn't. Fortunately, I had 4000+ people I could ask about what was going on. Other people LOVED the cruise, so I suspect much of my dissatisfaction had to do with being unable to hear. Read Less
Sail Date February 2019
While I can’t say I didn’t enjoy the trip because I did there were many things I didn’t like. First we get to the port and the shuttle drops us off at the carnival terminal because of traffic and we had to wheel our luggage down the ... Read More
While I can’t say I didn’t enjoy the trip because I did there were many things I didn’t like. First we get to the port and the shuttle drops us off at the carnival terminal because of traffic and we had to wheel our luggage down the street to the Norwegian terminal which was quite a chore for disabled people. We even had a truck hit our bag my husband was pulling. Then with the bad backs and the disability making it difficult to stand very long.. we were in line for over 2 hours past our check- in time. Then we get on the ship and My husband is a smoker and instead of having an open area and smokers on one side & non smokers on another where the fresh open air would disperse the smoke. We felt isolated because like on carnival the deck above the midship swimming pool was smoking on one side and not on the other. NCL put us into a penalty box and were unable to be part of the fun. I wish the shows such as newlywed, etc were done in one of the theaters because there were not enough seats in atrium, and if you were at O’Sheehan’s you had to be able to get a bar stool right along the wall because lf you sat at one of the table in the bar there you couldn’t see, which was very disappointing.If you wanted to sit in the fresh air you can’t smoke except in one small area on the upper deck away from the fun which is not an ideal situation for disabled people that can’t walk very far as it is. While we understand not being able to smoke in the rooms or sitting at the bars it would be nice if smokers wernt made to feel like they weren’t wanted on the ship. It’s like if you smoke we don’t want you to enjoy your cruise. I could not believe all the people I heard say how bad they hated the way they were made to feel like lepers and that they would never set foot on a Norwegian Cruise ever again. The Carney’s steakhouse was great and ocean Blue seafood was amazing! The rooms a very nice and spacious. Be aware some cruise lunes offer free room service and while Norwegians has some free they charge you a “convenience fee” of $7.50 to bring it to you so if you want coffee in the morning it’s gonna cost you. While I’m not sure things are like this on every boat I would be willing to give ncl another chance to try to win our loyalty but it would have to be a great deal. I’m sure this has got to be an exception to the rule surely all Norwegian cruises aren’t the same experience. Read Less
Sail Date February 2019
Really a nice ship. Staff was excellent: room steward Josephine, wait staff Sunny, Ikatuk & Kadek In Crimson, bartenders Airine (sp? pronounced Irene) and Dwi at Ocean Plaza Bar (next to Alchemy), Tomislav and Harta at the casino, ... Read More
Really a nice ship. Staff was excellent: room steward Josephine, wait staff Sunny, Ikatuk & Kadek In Crimson, bartenders Airine (sp? pronounced Irene) and Dwi at Ocean Plaza Bar (next to Alchemy), Tomislav and Harta at the casino, Nana at the Lobby Bar and Dipak at level 10 aft bar. All were EXCELLENT and recognized me by name after first day. Rock band was Excellent, brass jazz/soul band was Excellent too! (Together they were PHENOMENAL!) Steel drum lady was good as well. All other bands were “meh”. Biggest Dissapointment: 1st Caribbean cruise I’ve been on without a Latín band. No salsa, no merengue, no cha cha cha, in other words no spice. The disco was really bad too, not a soul in there probably because the music was terrible, undanceable. Food was very good to excellent. For breakfast go to the lido deck and do the omelette station. Pizza was very good too, open 24 hours. Guy’s Burgers were pretty good but Guy’s BBQ (“Pig & Anchor”) was HIGHLY over-rated. Did not do any shore excursions. Overall, good cruise. Read Less
Sail Date January 2019
Overall we were very pleased. There was some issues with my having pre-paid the tips and NCL not seeing that. I spent an hour on hold during my vacation trying to get it cleared up and am still arguing with Expedia and NCL I brought my ... Read More
Overall we were very pleased. There was some issues with my having pre-paid the tips and NCL not seeing that. I spent an hour on hold during my vacation trying to get it cleared up and am still arguing with Expedia and NCL I brought my family including my 77 yr old mother for a holiday cruise. She is very mobility restricted so we got the handicap room for her and it was perfect. No stepover for the shower and ramps for the balcony made her experience so much nicer. We ate in all specialty restaurants during the week and it was fabulous. Special shout outs for eating on the waterfront as the sun was setting, really made my cruise. We had adjacent aft facing cabins 9322 and 9922. My favorite spot on the boat was on those balconies. The beds were super soft and our room steward was always going the extra mile for us. We didn’t do any excursions (mom), but we did check out all the ports at least a little. Cozumel is always pretty fun, lots of stuff to shop for and do. Harvest Caye. “the private island” was a joke. It looked great but everything costs cash and the cruise ship was only a thousand feet away. We used the pool and went back before lunch and used our drink package on the ship. Costa Maya was super touristy but still fun. My wife and I checked out the Aviary, lots of cool birds up close. New Orleans is all you have ever heard and more. We stayed there three days before and after, and I would have liked to stay even longer. The shows were great as well. I enjoyed Rock of Ages, even if the Lonnie character was way to stereotypical (hint to actor, we aren't supposed to know he is gay). The Pour House was also great with rock and roll shows featuring several vocalists who kept the energy high. Read Less
Sail Date December 2018
We chose to do a cruise this year instead of buying presents. We hadn't cruised in 3 years and were wanting to sail again. My wife has sight and mobility issues and we had a wheelchair take us onboard. We got through the check in ... Read More
We chose to do a cruise this year instead of buying presents. We hadn't cruised in 3 years and were wanting to sail again. My wife has sight and mobility issues and we had a wheelchair take us onboard. We got through the check in process very quickly.The carnival employee that pushed the wheel chair was a very nice person. This was our first time cruising from New Orleans and he was able to answer the questions that we had. Leaving New Orleans it was a bit chilly with the wind but had a great sunset photo op. Our dinner staff in the Paris dining room was excellent. Waymeh did a fantastic job. We were at a table for 8 and only 1 other couple showed up the first night. They came every night. The table was full on elegant night but then it was just us and the other couple all week. We had never been t the Alchemy bar before but had a great time and got quite a few drinks there. Also did their bar school which was informative. Nickola and Ivona were great. In Cozumel we had no plans. we just went and got a cab and had them drive us around the island.Was a nice relaxing day. We wet to a tequila tasting and of course they tried to sell us their wares. 160$ per bottle on the high end and 60 o the low end.We passed. In Progresso I went on the Uxmal mayan ruin tour through Carnival. It is an hour and a half bus ride to the ruins so didn't want to take a local tour. Just in case. The ruins were very interesting. We got to climb to the top of one of them for a great view. We hit a huge storm after leaving Progresso. 40-50 knot winds and 20 foot plus seas. There was ocean spray higher than our balcony many times. Lots of rocking and rolling so they canceled the shows. Lots of people not feeling well. We got back into New Orleans late 11 AM because of the storm. We were off the boat before 1 and had tag #14. Customs was very quick as well. Read Less
Sail Date December 2018
The only time I really saw any member of the ship that worked there smile we when we were getting off the ship to go back through customs at the end of the trip. The Ultimate Beverage Package is a joke. It does not include everything and ... Read More
The only time I really saw any member of the ship that worked there smile we when we were getting off the ship to go back through customs at the end of the trip. The Ultimate Beverage Package is a joke. It does not include everything and anything. Every other cruise line does, not this one. Even the generic coffee cafe that was terrible was not included. What is free is only the well alcohol they deem well and what they have priced themselves as $15 or under. Anything they have priced over that or is espresso is not included and you have to pay. I only saw my room steward three times the entire 7 day cruise. Everything is extra. The ports we stopped at only had what the ship had onboard. They were not concerned with customer service and made sure we all knew it. Waiting at one of the pool bars for a drink, a bartender started yelling that we all had to get in a line if we wanted to be served because she was tired of having to go around the bar to figure out what we all wanted and we were bothering her. If we didn't get in line, we wouldn't be served. None if the bartenders made eye contact or acknowledged you until they were ready. Only two bartenders on the entire ship were worth anything but by day three, everyone figured out who they were and waiting to get drinks was to long. The other bartenders admitted they weren't experience and complained about having to stand like they were and it hurt their backs. The food on the entire ship, including restaurants, could be compared to Golden Corral quality. I lost weight instead of gaining, which I guess could be considered a positive, but not when you pay as much as we did expecting to have the time off our life and really ended up just waiting for it to be over and back home by day three on the ship. I will NEVER do another Norwegian cruise line ever in my life. Do Royal or even Carnival before you even think or try to consider Norwegian. Their customer service on and off the ship was terrible and the service and care you get while on the cruise could be compared to the crappy kiosks inside of a low rate mall or even at a Long John Silvers. Don't do it. Read Less
Sail Date December 2018
We have only cruised on NCL once (NCL Star 2007 Mexican Riviera). Since then we've cruised Princess (Royal, 2016 Southern Caribbean) and Celebrity (2018, Western Caribbean). I don't remember a lot about the first NCL cruise ... Read More
We have only cruised on NCL once (NCL Star 2007 Mexican Riviera). Since then we've cruised Princess (Royal, 2016 Southern Caribbean) and Celebrity (2018, Western Caribbean). I don't remember a lot about the first NCL cruise except we liked the ship (easy to move around the ship probably because it was smaller, good food in the free restaurants although the wait lines were long, fairly easy to walk-in specialty restaurants without reservations. more seating around the pool). We scheduled the NCL Breakaway Western Caribbean cruise with friends, one who is very handicapped using a walker and limited to short distances. We chose a mini-suite for a little extra room and the larger balcony which was an excellent decision (8724). It was close to all of the decks associated with the atrium (decks 6,7 and 8). We used the stairs to access anything on those levels. The room: I chose this room since the bed was near the sliding glass doors leading to the balcony. It allowed more room to access the closet. Everything written about storage is true. I did like the little ottoman with the faux wood cover that could be removed and used as a tray on the couch for morning coffee. Doing so revealed a soft top to the ottoman which DH used to prop his feet while surfing on the computer. WiFi was fairly strong in the room. We did use our phones as hotspots when in port saving WiFi minutes...and that worked well, too. The bathroom is large however the double sink isn't quite as large as they seem in the pictures with the one side close to the toilet (not a lot of room but useable). I didn't like the liquid soap or shampoo in the shower (should have taken my own). I did like the shower head and the body jets (it took a little time to figure all that out). I didn't find the bathroom trashcan until the last morning when I was checking the bathroom cabinets for left-behind items. It's in the door of the cabinet on the left! The balcony: I loved it!!! We celebrated with our friends and the complimentary champagne with plenty of room for all 6 of us. Our handicapped friend had a handicapped room (12889) and though the room was huge, the balcony was one chair deep. I think most balcony rooms are the same size. I'd have been very unhappy with that. BTW, this cabin did have a fold out couch and drop-down bunk. I honestly think it would be horribly crowded with children or another couple. The ship: The Breakaway is a huge ship. It's a long walk from one end to the other...but great exercise. I haven't gotten that many steps in since I got home! The walking didn't bother me but it was pretty tough on my handicapped friend. The cabin hallways are VERY NARROW. There were folks with motorized scooters at the far end of our hallway. When they were motoring down the hall, the cabin stewards had to move their carts back and forth to allow these vehicles past. We had to duck into doorways to allow them by. It would help if there was one floor only dedicated to handicapped rooms and hallways wide enough for motorized scooters. It's a trend and ships need to keep up with it. The public areas were large enough for the masses of people, although it did seem crowed on sea days and evenings when everyone was aboard. The atrium was loud with the adjoining bar, iConcierge, Coffee Bar and Guest Services. When there was a movie broadcast on the large screen there, the words had to be projected on the screen. It was impossible to hear the actors voices. All movies really need to be in the theatre. The restaurants: The buffet took some navigating and getting used to. The stern area is the easiest to find seating since most folks are lazy and won't walk back that far! The food offered is repeated on each side. The food is fair. We ordered basic breakfast foods (cereal, sweet rolls, fruit, coffee) through room service daily...for FREE. Eggs, etc have a cost attached. We had lunch in the buffet until the last two sea days when we opted to eat lunch in Savor (or Taste), complimentary restaurants. We ate dinner twice in the main dining room (Manhattan). It was loud, too many people with a dance band made it hard to hear conversation at our table. We ate the most of our dinner meals in either Savor or Taste. They were smaller and quieter. We did have trouble in Savor twice with the waiter (table 20) putting someone else's drink bill on our charge. That was frustrating but ultimately cleared up at Guest Services. We ate in Shanghai one night and it was okay. I liked the Spring Roll and could have had a dozen of those. The Fried Rice tasted like it came from the frozen food section of the grocery store. The last night at sea, we had dinner at La Cucina, the Italian venue. It was a bust. The pasta was not al dente. It was just plain not cooked! Trust me, I know Italian cooking well. The Ocho Buco was not anywhere near the rave reviews. We didn't get our money's worth there. The bars: We used MIXX on the nights we had reservations in Taste and Savor. We used Shakers a few other nights. Both were great places to relax. We needed to get there early to get seats for the 6 of us. The Bar Venues (Sid Norman's and Bliss) seemed loud and small so we didn't stay. We did like the specialty coffee bar in the atrium and used it daily. The Shows: There were not enough shows! We went to Burn the Floor, Rock of Ages and Cirque Dreams (a dinner show). All were excellent! There need to be more shows to give cruisers something to do in the evening beside drink and stare at each other. The Excursions: We did schedule two excursions through NCL with our friends. Neither were worth the money. We would have done better to stay on the ship. We chose to walk around Harvest Cay (NCL's island in Belize) instead of scheduling an excursion, an excellent decision. It is well done and we did enjoy our day there. We had scheduled a private excursion in Grand Cayman. Unfortunately the seas were very rough and tendering was cancelled. We had no problem getting a refund. The Crew: We found the entire crew very accommodating and helpful. Jade was our cabin steward and he was fantastic. Our room was well kept, he provided for our requests and helped us when when we had questions. Everyone else we came in contact with from Guest Services to restaurant staff to waiters in the bars made us feel good to be in their service. The officers were available throughout the ship (we did meet the junior officers at the CC Meet & Greet). Capt. Dan, even with his good sense of humor, knows his ship and knows the seas. We felt very confident in all his decisions. The Port of New Orleans: What a disaster! If this port is going to continue to handle cruise ships and passengers, it needs a HUGE REDESIGN!!! Both during embarkation and disembarkation, huge semi-trucks were passing back and forth across areas dense with pedestrians. Taxis, shuttles and buses were stuck in the middle of mass deliveries necessary for the ships in port with 10 hour turnaround cruises. The terminal on embarkation is a sea of people (3000 to 4000) trying to fit themselves into a short maze leading to check-in. Even with pre-boarding check in, unless passengers are handicapped and finally disbursed into the handicapped line, expect a long, long wait with a lot of unhappy folks. Behind the check-in area is a HUGE room that is empty (except for lines of chairs) and not in use. Get a clue and redesign check-in! Debarcation: We chose to walk our luggage off. We did not wait and were walking down the hall with our luggage at 7:30AM when the announcement for walk-offs was made. NCL has this figured out. No waiting. We were off and through Customs in less than 10 minutes. It was fast! A lot of walking but well worth taking our own luggage. Read Less
Sail Date December 2018
I don't like to write negative reviews, I always try to be positive, but you need to know this before you spend your money on the Breakaway!! Background information- We took the Norwegian Breakaway at Thanksgiving out of New ... Read More
I don't like to write negative reviews, I always try to be positive, but you need to know this before you spend your money on the Breakaway!! Background information- We took the Norwegian Breakaway at Thanksgiving out of New Orleans. The ship was crowded and you had to wait in line for everything even if you had made prior reservations they were not honored. You just got in line and waited. When you dialed the operator on the phone you were simply put on hold to listen to music. The crew are not passenger centered nor properly trained. Activities- The activities on the ship were average but too crowded. Example there were only 4 hot tubs at the small pool for the 4,000 guests so you had a 1 in 1000 chance of enjoying those. We never got near one. The omelet stations were the same. Never got one. Service- The service on this ship was horrible! I don't know a worse word than horrible or I would use it. Waiters constantly cut in front of you at the garden buffet, there was frequently nobody at the carving stations. Crew members were not personable and did not assist or greet passengers . When we were boarding the ship and had requested wheelchair assistance we were ushered down a separate aisle but could not find the wheelchairs so we asked a crew member and he said you have to go back to the beginning of the line! He then said “you should have known that” This crew was not properly trained nor were they passenger centered. You don’t blame the guest for not knowing the workings of the ship! He should be there to help us not rebuke us. Port & shore excursions The ports were great but there was a lot of walking to get off the ship to the ports. Many times they would only open the door furthest away form the port so you had to walk even further than needed. Sometimes there was transportation but it took a very long time. The shore excursions were enjoyable but poorly organized. I fell during one and they just continued on without me. They neither helped nor waited for me, I had to find my own way back to the ship! But all in all the shore excursions were the high point to the trip. Dunn's falls was great, The parasailing was excellent and the beach on Roatan were all wonderful. Travel to embarkation port- The port is highly congested and you sit in traffic for the longest time. Our bus finally let us out a block away and we had to walk to the port. They offered to take our luggage so we didn’t have to carry it, however they left the luggage out in the rain and (delivered it to the wrong cabin) when I finally found it all my clothes were soaked with rain. The ship was over 2 hours late leaving port and there was no place to sit to wait Cabin The ocean-view cabin which was not ready for 3 hours after we boarded the ship was nice for the first few days. After that It smelled like raw sewerage. I complained and they told me It was a broken water pipe (that smell was not water). Finally after complaining many times and getting sick from the smell they gave us a different cabin to sleep in but put us right back in the smelly one in the morning. They did send us 2 pieces of candy and a bottle of wine to apologize but trust me it was not enough. Dining The food at the garden buffet was average at best and most of the time it was poor. The food was cold. It was not good choices. It was simply the same old same old. In the dining rooms it was the same menu with very little change. Even if you made a reservation you had to stand in line with everybody else because they were not honoring reservations. I ordered Steak rare and it came well done (inedible) the waiter never asked me why I didn’t eat it he just took it away and brought desert. The waiters in the main dining rooms were much better than at the buffet. The specialty restaurants were a different animal. Ocean Blue was excellent. The food, the service and the atmosphere were everything you could want. The food parings were perfect. Moderno too was excellent in every way including you could opt to sit outside on the deck which we did. The salad bar had everything you could hope for and a few choices we had not heard of but tried anyhow. Everything was great here food, atmosphere and service! Tappanyaki The food was excellent here too, however, they gave you very few paring choices, you had to choose their parings and that was not optimal because you may like one thing but not the other. You ended up choosing the lesser of 2 evils. This restaurant was entertaining but way too loud for us. We will not choose this one again because although the food was excellent, well prepared and the cook entertaining it was not the relaxing experience we hoped for. Le Bistro Again, the food was excellent, well prepared and beautifully served by a very attentive waiter, however, there was a woman laughing and screaming so loudly at the next table it absolutely ruined that experience. She should not have been set in the middle of the restaurant at all. And others should not have been subjected to this uncouth behavior so they could not enjoy the meal they paid for. This was probably the hostesses area of responsibility and she failed miserably. Again not considering passenger comfort. Entertainment The entertainment we experienced was great. They said to make reservations and nobody would be admitted after the beginning of the show but again reservations were not honored and people kept coming and going standing up in front to you during the shows. Many shows were an up charge but considering your value for the dollar on this ship we did not opt for any of those. Disembarkation Again, we needed wheelchair assistance to leave the ship and even though we requested it in advance, we had to stand in line to get a wheelchair to disembark. However, that did go smoothly once we finally got a wheelchair. Summary The ports of call were great, we had fun on the shore excursions and the specialty restaurants had great food. That being said, I would never travel on this ship again. Bad food, bad accommodations and the poorest service are what we got and not what I want on a luxury cruise. This is not just my opinion, when you rode the elevators or sat in the common areas, people were openly sharing these same thoughts. There is not much good you can say about the Breakaway. Consequently, because of this awful experience, NCL is not on our list of cruise lines to travel with in the future. Simply put we did not get what we paid for…It was a waste of money for us. Read Less
Sail Date November 2018
Was looking forward to the 11 day cruise out of New Orleans. Have sailed on the Getaway twice and as the Breakaway is basically identical, could find my way around. I really love the Boardwalk feature as it provides a calm oasis away from ... Read More
Was looking forward to the 11 day cruise out of New Orleans. Have sailed on the Getaway twice and as the Breakaway is basically identical, could find my way around. I really love the Boardwalk feature as it provides a calm oasis away from the poolside hustle and noise, Always found a comfy chair to read or relax. Embarkation was smooth and quick once my friend was provided a wheelchair and staff assistance, FOOD- a bit of a letdown in both Savor and Taste, entrees ranged from very good to just passable. Only ate occasionally in Garden Cafe so cant review it, Always east breakfast at O'Sheehan's and often lunch as well after shore excursions, We both liked Moderno and La Cucina, and i enjoyed Teppanyaki. Jimmy Buffet's was awful and had poor service. Did not get to Oceans Blue or Cagney's on this trip but have tried them on the Getaway previously. Manhattan Dining Room was usually very good and consistent, SERVICE: This was a huge letdown, First day on board, we asked a staff person for directions and she literally rolled her eyes at us, Wow, We found the service level to be all over the place and really inconsistent, My friend and I are not demanding travelers and are willing to overlook small waits, On one occasion, we waited 20 minutes for my drink to arrive while eating our appetizer and then the server had the wrong order. Activities: Good always enough to do, even enjoyed the ropes course, Excursions: Enjoyed Jamaica, Belize, Grand Cayman and Harvest Caye. Isla De Cozumel is always fun as i have been there before, You have to pick wisely as you tend to get what you pay for, Debarkation: Fine no issues as we both had a late airport transfer, Read Less
Sail Date November 2018
First, the crew and staff of the ship are very friendly. Always received great service and felt welcome. Very nice room that was cleaned well. The food on the trip was average. Not terrible, not great. We met some very nice people on the ... Read More
First, the crew and staff of the ship are very friendly. Always received great service and felt welcome. Very nice room that was cleaned well. The food on the trip was average. Not terrible, not great. We met some very nice people on the ship from all over the country as well. We did experience some problems. We had neighbors that played music so loud, it was not a pleasant experience. Secondly, one night while pushing my wife in her wheelchair, a guy claimed i touched him and wanted to fight. We also noticed at night in the dining room, guys had jerseys on with the pants below their waste and ladies with their you know what hanging out of their shorts (Carnival, enforce dining room attire). Our door was knocked on 3 times looking for the party next door. I am not sure if it was the week we sailed, the port we sailed from or just bad luck. Our Carnival cruise in Alaska on the Legend was amazing. I will just say, be careful cruising from this port. embarkation= smooth parking = smooth anytime dining = smooth buffet area = not pleasant shore excursions = organized and variety Would i consider Carnival again, yes, never from New Orleans again. Read Less
Sail Date November 2018
Me and my wife took the cruise for our honeymoon and first vacation ever to ourselfs. I was surprised at the selections of food they had on the cruise. Me and my wife definately did not go hungry, if anything we gained a few pounds while ... Read More
Me and my wife took the cruise for our honeymoon and first vacation ever to ourselfs. I was surprised at the selections of food they had on the cruise. Me and my wife definately did not go hungry, if anything we gained a few pounds while on our cruise. The sun decks were perfect for many people to enjoy the sun as well as other company. I enjoyed trying my hand at many games in the casino, even thou I didn't win anything. My wife enjoyed a couple of the games in the video arcade, at least the easy ones. The pool side movies were a nice touch, even thou I only got to watch one of the many they showed. The cabin was spacious for two people to share, might've been crowed if more than two had the same room. The steward we had, Junaedi, was very nice and helpful with any request. We thoroughly enjoyed our excursion we decided at the last minute to go snorkeling and eat a Mexican lunch with tequila tastings with Claudia. I would highly recommend taking the cruise with the triumph going to Cozumel, Mexico. Just make sure to bring plenty of spending cash. Read Less
Sail Date August 2018
there was a credit of $800.00 from a previous sailing with the American Queen Steamboat company. We wanted to try the American Queen - the biggest of the 3 ships in the American Steamboat co. We were waiting for the last minute deal ... Read More
there was a credit of $800.00 from a previous sailing with the American Queen Steamboat company. We wanted to try the American Queen - the biggest of the 3 ships in the American Steamboat co. We were waiting for the last minute deal , we found this cruise in a very short notice of departure. the ship was built in 1995 - a paddle wheeler, the steamboat built back to the Victorian history of the 1900 -including the furniture in the cabin, the theatre, dining room, lounges. entertainment -done by the ship's own members -dancers & singers, world-class musicians - organized by the Steamboat Syncopators -playing trumpet ,bass, drums ,.piano,saxophone,clarinet , flute & trombone. and also outside guests performance - Dante Vaudeville -magic show,Lainie Gulliksen -Siren Songs celebrating the Sirens of Broadway,Pop, & Opera , also the ship's own musician entertainers During the day there were River Chat ,Movie Matinee ,Bingo dinner - on the J.M. White Dining Room -we were on the 5.15pm early seating food was good service were great there was a land tour -on the ship's Hop on Hop Off busesto visit many Plantation , resorts ,museum churches. there was hardly any children Read Less
Sail Date August 2018
We sailed aboard the Duchess from New Orleans to Minnesota departing July 16th. The Duchess is a beautiful boat with room for 166 guests. The design of all the rooms is pleasing to the eye and very airy with high-ceilings. We ... Read More
We sailed aboard the Duchess from New Orleans to Minnesota departing July 16th. The Duchess is a beautiful boat with room for 166 guests. The design of all the rooms is pleasing to the eye and very airy with high-ceilings. We entered the boat into the room where Pursuer is located. Access to the bar and grand dining from the Purser is through a hallway lined with beautiful replicas by Monet masterpieces. The bar area is spacious, centered by the staircase accessing two decks. Large Austrian chandeliers hang from the ceiling, an abundance of blown and fused glass artwork line the walls there, in addition there are cozy seating areas outfitted with sofas and chairs. The dining room is large enough to hold all the guests. Breakfast (6:30 to 9) Lunch (11:30 to 1) and Dinner (5:30 to 8:00) all meals are open setting, an option that allows guests to eat meals at their leisure. The food was delicious, varied and often local. The service was exceptional, the dining room staff is friendly, professional and willing to go the extra mile. In addition to the grand dining room there is a smaller dining area, River Club and Terrace, on the second deck serving buffet style breakfast and lunch with open setting. Dinners are table service and require reservations. Perks, a little café, is also located on the 2nd deck with a self-serve cappuccino machine, soft serve ice-cream with toppings, juice dispenser, popcorn maker, soda and delicious cookies. Since the Duchess is a river boat and not a ship, one cannot expect the same type of entertainment and activities. However, the entertainment overall was very good. Day time activities were offered by the activities staff and an excellent river laurate. On several occassion a movie was shown and several people arrived with popcorn. A 4-piece band entertained each day before dinner, during the nightly shows and in the evening after the shows. The nightly shows were provided by the activities staff and/or local talent offering an enjoyable way to spend an hour or so each night. I cannot walk, so I traveled with a scooter. The Duchess has done a wonderful job in making it easy for those who must travel with a wheelchair or scooter to navigate the boat by adding slight inclines everywhere there is a door jam. The halls ways were wide enough for me to scoot down even with people coming in the opposite direction. The walls are lined with art work depicting river cruising. There are 2 spacious elevators available at each level which allowed me in my scooter and up to 6 other passengers to ride the elevator. At each port, a Hop On Hop Off bus tour was included,the stops were varied and interesting. Each day we were given a data sheet with details of each stop and an indication which stops were wheelchair (or scooter) accessible. Each bus is outfitted with a lift, so I was able to go on all the tours in my scooter. The bus drivers were wonderful loading me on the bus and off the bus as often as I wanted. They eliminated any concern I had about taking the tours and made me feel safe going up and down the lift. I suggest if you know anyone who has a mobility problem, they will be pleased with taking a cruise aboard the Duchess. We were in a wheelchair accessible cabin in the aft of the boat, which we were excited about as we could sit on the balcony and watch navigating the Mississippi from both sides and up close and personal seats as we went through the locks. They installed a ramp under the carpet which enabled me to access the balcony with ease. (If I were to make a suggestion, I would ask that they provide the same type of ramp outside the doors on the observation decks, as the height of the door jam was too high for me to get back into the boat without someone manually lifting my scooter). The room was large enough for me to navigate with my scooter and the bathroom had a large roll-in shower. The only problem with our room was the noise from the paddlewheel was sometimes annoying and there were nights we were wakened by that noise. If you are considering a cruise aboard the Duchess and desire either a wheelchair accessible cabin or one at the aft, just bring earplugs and/or sound abatement equipment. Read Less
Sail Date August 2018
Being my first cruise - I learned as the journey continued. Note: My United seat was too small and chairs too close to my knees for me to get out. I would have enjoyed my cruise more if I had "thought" about there being a ... Read More
Being my first cruise - I learned as the journey continued. Note: My United seat was too small and chairs too close to my knees for me to get out. I would have enjoyed my cruise more if I had "thought" about there being a doctor on the cruise. Because of the hurt sacrum and arthritis, I needed to stop more often. Therefore, I would have LOVED having somewhere to sit on each floor. Even if it was near the elevator. There were very, very few places to sit along the passageways. This would be helpful especially to us older or partially handicapped people. Some people just "loved" the cruise director. Since this was my first cruise, I did not have a previous director to compare him to. As for me, I found his English accent very annoying to my ears and you heard it all over the ship - everywhere all the time. Some people loved him. So I am sure he was very good. Even if you are not ready for a wheelchair (like me) you might consider getting a partially handicapped room if you stumble over things or trip a lot. The reason I say that is the first cabin I was in (like 1202) the restroom floor was raised up about six inches. I had to put the lime green cups in the doorway so I would remember to step up the extra height each time I went into the restroom of my cabin. I went to play bingo - one time. It was very expensive. Also - if you were not the only person who won that game, you had to split the pot with whoever won also. I SURE WISH I HAD BEEN TOLD there was a free shuttle that would take me from the ship into Nassau. It was not a really long trip but it was stifling hot. Also, once you entered into the building to get to town, you could not turn back. You had to go through the building and enter the other side and stand in line to wait for the shuttle back to ship or I guess to walk out and walk back to ship. Not sure how I should have handled having my baggage taken to the bus I was to get on to go from pier to airport --- but I am sure going to find out on my next cruise in December 2018. I went down early and took them myself. Little knowing I would have to stop and start and stop and start for a very, very long ways from ship back and forth through corridors to get to the bus for airport. Surely I could have paid to have my bags put on the bus and me just walk it. I will figure this out at beginning of my next cruise. I was on this first cruise by myself. I am very friendly and so were others but I made sure that I have someone with me for my next cruise and it seemed too long by being alone. I began in cabin 11202 but woke up in wee hours with rocking of ship. Went to guest services and they graciously moved me to another room the next morning. Mucho better. Thank you. Read Less
Sail Date June 2018
We chose this cruise because departure port was close enough to drive. We took two of our grandchildren which was their first time away from parents! Pros: Camp ocean was great! The kids loved it and the staff were super! ... Read More
We chose this cruise because departure port was close enough to drive. We took two of our grandchildren which was their first time away from parents! Pros: Camp ocean was great! The kids loved it and the staff were super! Most offerings in main room were delish. I had two dishes inedible; the prime rib and mahi-mahi, but everything else better than expected. Our Matri’d was so accommodating. He changed our dining time from anytime to 6 pm., and assigned us one of the best tables in London Dining. The towel animal ‘parade’ around the pool was a big hit! Cons: Being that there were no accessible rooms available we opted for an ocean suite. Do not think ‘suite’ is better and bigger. It is not. (The only suite plus was the captains lounge before embarking.) Our room number was 7329. Our cabin steward did not put away children’s beds during the day which made it near impossible to maneuver, especially since my husband and I had both had mobility scooters. (All cruise lines need to uphold rules for who can reserve accessible rooms.). Beside all this, the room was on the warm side. Thank goodness I brought a fan. We did not allow children to swim last day at sea. The water was turning green. Rightly so because the public restrooms were few and far between and well hidden. There were no family appropriate shows in the theatre. We heard there was a good comedian in forward lounge but it was standing room only every night. There were no quiet places to enjoy an evening cocktail. Every bar area had bands thinking the louder they played the more talented they were. The Piano Bar, Big Easy, Venezia were always closed for special events. IF you could find someone to order a drink, it was so watered down they should be ashamed for charging so much. The endless bubbles was a total waste of money. There again, it was near impossible to find someone to take your soda or juice order. We even had to pay for distilled water to put in c-pac machine! The main dining room/s were never opened for breakfast or lunch. (There was at sea brunch.). The only breakfast or lunch choices were hamburgers, pizza, or a limited buffet offering all with long lines. Being on a scooter it wasn’t easy getting a plate. The only one to ever help was Mariana. One review star goes to her alone. We really missed the little things. Chocolates left on pillows, A call letting us know room service was on the way. The variety of items in fun shops was poor. Only one ‘sidewalk’ sale which I always bought future gifts or souvenirs. I realize all this is to keep costs down to provide this experience of varying budgets. We will probably take the grandkids again next year. Your children’s program and staff are wonderful. I do hope a little bit larger boat will replace Triumph. (I read she was going in to dry dock for a much needed facelift.). I was surprised there was only one slide for kiddos. Hopefully the redo will add a few more water thrills. Read Less
Sail Date June 2018
My husband wants to see all 50 states, so we added on LA and MS. The history was fascinating, great historian on board and on tours. Most beautiful plantation of all was Houmas House. Being a gardener, I was quite enchanted with all the ... Read More
My husband wants to see all 50 states, so we added on LA and MS. The history was fascinating, great historian on board and on tours. Most beautiful plantation of all was Houmas House. Being a gardener, I was quite enchanted with all the flowers, trees, statuary (and very unusual and quirky statues) swan pond, fountains, and the house was gorgeous as well. Oak Alley Plantation was beautiful as well, and on our swamp tour we saw some gators, one up close, and even had one of the flying fish land on our boat, a most unusual happening we are told! New Orleans was delightful. Loved the Cathedral and French Quarter, Cafe Monde has great beignets and chicory coffee. The food onboard was top drawer, amazing chef. I particularly loved the soups. I would highly recommend this tour. Also, my husband uses a cane and walks slowly, and he never felt like he had to hurry on this cruise to catch up. Read Less
Sail Date June 2018
We chose this cruise because it was on my “bucket list,” and the safety of the United States. The boat is beautiful, but could use some maintenance, as far as paint, etc. We were in the Owner’s Suite with ample room, elevated ... Read More
We chose this cruise because it was on my “bucket list,” and the safety of the United States. The boat is beautiful, but could use some maintenance, as far as paint, etc. We were in the Owner’s Suite with ample room, elevated amenities, private veranda, special balcony seating during entertainment in theater. The mattress on the double bed was not comfortable. The butler was very attentive, personable, and efficient. Dining was good but not exceptional. Breakfast and lunch options were buffet or from menu in the main dining room. The dinners were top-notch. Buffet dining was always available at another venue. The bars were tended by very good mixologists. Entertainment was good, considering the size of the boat. Lectures and other activities, such as bingo, were interesting and enjoyable. Service was probably the best part, though some dining staff had some attitude problem. A statement in its brochure said that the boat had an all American staff, and that was a bit of a stretch. The staff was very personable and warm, for the most part. The stops at Nottoway Plantation, Natchez, and Vicksburg were very nice and interesting, but the lower Mississippi doesn’t offer a lot of choices. Perhaps Baton Rogue should be considered. The boat glides smoothly along, pushed by its paddle wheel. It’s very relaxing and calming. Would we do it again? Absolutely, but with lower expectations and a mid range cabin. Read Less
Sail Date April 2018
I chose this cruise because family church invited me. My generation was wonderful. Ms. DELORES was very helpful with explanation of info shares. Gary and very polite with of disable family member. The ladies at the front had us ... Read More
I chose this cruise because family church invited me. My generation was wonderful. Ms. DELORES was very helpful with explanation of info shares. Gary and very polite with of disable family member. The ladies at the front had us "LOL". The wait time was very pleasant and short. We were able to go to our room pretty quickly. Ship was beautiful and clean; no odor or anything. Our state room steward, Yandia was coca sweetheart". She knew us by name. Our dining table server ( I sat at both tables) #410 and #412. They were wonderful (I made and Elbert are too funny). Customer service Javanna & Lufuno were very helpful. Estelle never ceased to amaze me. Karoke was great as well. HOLY guacamole excursion with Misheal was great. Everyone i my grpup enjoyed themselves. The debarkation was a mess. The instructiond weren't clear for neither process of getting items from claim department or wheelchair assistance. Once we found the wheelchair; everything went smooth again. Yes, I would do it again. Everyone has growing pain I think over all, things were good. Read Less
Sail Date April 2018
We only traveled Carnival before and decided to look for a new cruise experience. Cabin (see below). Dining: 1. Buffet, Breakfast was ok. Juices very sweet, tasted like fruit drink instead of juice. Bacon consistantly ... Read More
We only traveled Carnival before and decided to look for a new cruise experience. Cabin (see below). Dining: 1. Buffet, Breakfast was ok. Juices very sweet, tasted like fruit drink instead of juice. Bacon consistantly tasteless and greasy. Good fruit choices. 2. Main Dining: Steak was not cooked to standard. Lobster not available, even a la carte. Servers were very accomodating . Maître d' consistantly interested in dining experience. Entertainment: Excellent juggler/comedian, clever humor and routines, had me tearing up in laughter. Very good aerialist show. Average dancer routines not reflective of genre music styles. Service: Crew very helpful and some very entertaining. Shore Excursions: Costa Maya Party Bus & Beach Break overblown, dull. Value for Money: Prepaid gratuities headache, still tangling with them over issue of adjustments, pending.. Charged for use of room bar we did not use. Overall: Would recommend if cruise price is a bargain to the buyer. Read Less
Sail Date April 2018
This was our second 7-day cruise on NCL. The other was Pride of America in Hawaii. We are a retired couple 70 years old. This was our 10th cruise on four different lines. We prefer this "smaller" ship vs. the mega ships in ... Read More
This was our second 7-day cruise on NCL. The other was Pride of America in Hawaii. We are a retired couple 70 years old. This was our 10th cruise on four different lines. We prefer this "smaller" ship vs. the mega ships in that movement around is much easier. My wife has mobility limitations. Access to main dining, gym, pool deck and the theater was very easy using her walker. The theater has along row of good seating reserved for handicapped. Our cabin was a minisuite on deck 11. This is such a convenient spot, only one deck below the buffet and the pool deck. No need to room service (extra $) when I could just go up one flight of stairs for coffee , breakfast, snacks and bring them back to our cabin. Dining options were very good.. We really like the FreeStyle ability to choose your time and place that is preferred for each meal. Our favorite dining spot was the Summer Palace main dining room. Complementary dining was all we experienced. In addition to the two main dining options, there were other options including the Irish pub and an Asian restaurant, both of which were excellent. Entertainment was not the best we have ever seen. However, the acrobats and the juggler were very entertaining. Singers and dancers were mediocre. The Legends stage production was the best with impersonators for Elvis, Elton John and Tina Turner. Cruise staff was very friendly and helpful. Dining room service was outstanding, especially at the Summer Palace. Our Cabin Steward was outstanding as well. Our favorite port was Harvest Caye. This private island has a superior pool and is as neat as a pin. Having golf cats on the pier to transport those with mobility issues is a very thoughtful thing and appreciated. There are even large wheel transport chairs free to use for taking handicapped out to the sandy beach. We enjoy NCL FreeStyle and are booked in October for a cruise of New England and Canada on the Escape. Read Less
Sail Date March 2018

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