We just got back from Norwegian Cruise to nowhere that started from New Orleans. We were booked from 11/13/15-11/15/15. It was party of 10 that went on a three days cruise. It is our first time to cruise in United States. It was three family and 10 members. We (three of us) stayed at stateroom 11130 on eleventh floor, room with balcony. We are absolutely amazed with service, organization and everything in between. Even though the arrival took a little of time due to many new customer service representatives doing check ins, we had best time from the moment we entered the ship. Service was amazing, starting with clean room, enough towels, very nice bathroom. We were told that there is a children station where they had programs for children. Our 6 years old girl LOVED it. Splash Academy rocks!!! The staff was awesome! My husband and I had a lot of time for ourselves to enjoy, which we were not able to do it in ages. Our child couldn't wait to go on all scheduled programs. There is a lots of food options, entertainment, ... shopping, but we ate mostly in Venetian. The service, food, everything is 5 stars. Servers were exceptional. Staff from Monte Negro and Croatia were the most pleasant ones, but all others as well. Great experience. We went to Irish Pub, to Club to dance, awesome! Our overall experience was GREAT one! Read Less

This was my very first cruise. My sister sailed before and surprise me with this trip for my birthday. Excited! Happy happy birthday to me! The boat was late, really late. We was suppose to leave at 4p.m. We left at 6 or 7:00p.m. The line was so long,, people aggravated children crying, hungry and hot! i was disgusted! I tried to have fun but i didn't and when my sister called to complain,,, the customer service said your trip is over so would you like to book another!!!!!!!! They didn't say we are sorry, !norwegian dawn wants you to sail again so what can we do to make your experience better next time. No way! No how! We got your money! You feel me. A mess. We went to a meeting to talk about the safety of the boat, the guy instructing, he was easy on the eyes and that's all. He could not handle the crowd. No one was listening,,, it was not organized at all. After the meeting we went to use the restrooms. Good lord! Paper on the floors,, lavatory nasty, no hand towels or soap, i held it walked out, waited and waited for an elevator to my cabin. That boat rocked all night long,, we were trying to dance at the white party and people spilled drinks on my "white" clothes all night because the boat didn't allow them to stand upright! The food was cold, cabins hot! The blue lagoon food was poor. Read Less

The 2 night weekend escape aboard the Norwegian Dawn Ship was not a fun sail for neither my sister nor me. Let's begin with the Dawn being set to sail at 4pm and not sailing until seven. When my sister called the reception to ask about this we were met with firm answers/attitude of dont ask just wait. Once we boarded the ship we had lunch at the Garden Cafe where I found a piece of hard plastic in my dinner. Upon further inspection, I learned the small round plastic was the Top to a condiment jar of some type! I felt really bad at this point because that was the begining of our 2 night weekend escape. The worst part is when I took a bite into my food it was in my mouth and I sister saw my face and said what is it, yes it was in my mouth. It's a good thing it was hard plastic and not something else and I didnt break a tooth. I quietly told a Supervisor who said thank you for not making a scene! Really?! On our way out of the Garden Cafe I decided to get a Souvenir from this cute machine so I swiped my card twice only to learn that it was broken. I reported that to the Cafe Supervisor she said she would get it fixed it or post a warning sign. When I returned the next day a man and what looked to be his grandson were trying to learn why the machine would not give them their Souvenir; so yes the Supervisor never posted the sign that the machine was broken. The beds in our stateroom were clean and comfortable but in the bathroom were long pieces of dark European hair in the shower and sink as well, its not hard to clean up hair. I went to a Bar on deck called the Oasis and I was trying to Order a drink from the beverage Manager Norman from Jamaica who was rude. Know that the Bar was not crowded at this time so I was not holding up the line or anything but he was trying to rush me. I decided to ask him to recommend a drink for me when 3 ladies walked up to the bar Mr. Norman abruptly turned from me and served those ladies. I Waited until he was done and I ask him to prepare the same drink for me that he had just prepared of those 3 ladies since it looked good. The Beverage Manager told me to grab a pre-made drink from a side table and he would add Rum to it? What? Why? Just prepare the drink I finally ask you for please and at this point I'm shaking my head in disappointment. I wanted to tell the manager about customer service yet I didn't want to ruin the other cruisers day. I also wanted to pull the tag from his shirt that read Manager yet as I stood there feeling angry and sad, I just walked away. The Hot White Party was the best part of the Dawn's experience but just know that with the watery dinks at the Spinnaker Lounge plus tips you will spend more than you normally do, and thats not so bad if the drinks weren't watery! The gift shop aboard the ship was pretty nice. The gift shop sold many great items especially the hot ticket item liquor! But know this the liquor you buy cannot leave the gift shop until you leave the ship! When my sister and I were leaving the ship we passed the gift shop and saw about 300 or so people in that line. My sister will not sail again. I will sail again just not on the Dawn. Read Less

Our cruise was delayed by Issac and 4 nights turned into 3. The whole delay thing was a mess. We didn't get onto the ship till well after 6pm. They did give free drinks as we got on since we wiated so long. And the staff was waiting for everyone to pile into the dining rooms with all their stuff. Our muster drill didn't start till after 10:30pm. Once the rooms were open we headed to our rooms and our long night just got longer. We had 2 cabins for 6 people. Once of the cabins had a huge fan going because there was a water leak and the room smelled like mildew. So my husband piled all the boys stuff in the girls room and headed to guest services to another line. We had to wait over 2 hrs for another room. The staff knew NO ONE could stay in that room and they should have upgraded us before we got on the ship. Guest services had to call down and find out what we were talking about. We were booked for aft and were moved foward. You could hear the shows going on in thses rooms at times. I really think this could have been handled better. We even got somone else VIP stuff under our door so who knows what was under our old cabin door. Our room had no goodies in the bathroom, we only got candy left for us once and no pen at the end of the cruise. I never saw our cabin steward once. It's the little things you miss after you have been on a few great cruises and the stwards know your first name. Who knows how long its been since the bathroom mirror was cleaned because when I got out of the shower "F_ _K Y_U" on written in the foggy morror. The show was so-so. Not as good as vegas, maybe more like something you see at Six Flags or Kings Island. There is no music at the pool till noon, we were always out by 9am for some R&R. It would be nice to hear music earlier. We had wee-Jimmy as our cruise director last April and he was great. Not sure who the CD was on this cruise. My 14yr old had a blast with the teen club. My mom loved it as did my daughter and her boyfriend. It was a first cruise for all of them so they had nothing to compare it too. If you have been on the newer ships I would say this is not the ship for you. It is an older ship that needs a good overhaul. After everything we did have a good time and I cant wait to book again but we will try another Carnival ship. Maybe next year if we choose NOLA we will try thr Subshine since it will be new. Read Less

I realize I'm reviewing a 2 year old cruise, but that's the last cruise we went on! The Elation needs to be refurbished! We were scheduled to to depart on August 29, but a hurricane changed that! This was a first cruise for my dad (and apparently his last)! We were supposed to go to Cozumel but were only able to sail out to sea and back since days were cut from cruise. For the most part, it was a good cruise. I had done a Carnival cruise out of Mobile in 2009 on a comparable boat, so I was excited to go on this one. The food was not as good as I had remembered. Unfortunately, we had "poo" water in the showers and sinks. I'm hoping that was a one time incident! I would not want to take this boat again unless it gets updated. Read Less