We accompanied another couple who had chosen this cruise from Memphis to New Orleans. The weekend before our cruise, New Orleans was hit by Hurricane Ida. We called the Monday before our embarkation to find out if the cruise was still on, and if our 2 night extension in New Orleans was still going to happen. We didn't get any answers until late in the afternoon the day before we were due to ...
The American Queen Steamboat Company needs to improve customer service from the company office. The experience on the American Duchess was very good and the crew went out of their way to accommodate. However, the corporate office did not care about their customers concerns about taking the cruise under these conditions and promises made by company representative were not followed up on. We had to ...
My husband and I took this cruise as a celebration of our 25th anniversary. We cruised from New Orleans to Memphis.
Pros: excellent food and wait staff. large variety of entrees and dietary needs met.
clean staterooms, common areas (except the sticky laminate flooring)
variety of hourly activities
variety of Premium Excursions
Cons: ...
Hi PureMichigan53, Thank you for taking the time to submit a review regarding your cruise on board the American Duchess. At American Queen Steamboat Company, we strive to deliver a...
We sailed aboard the Duchess from New Orleans to Minnesota departing July 16th.
The Duchess is a beautiful boat with room for 166 guests. The design of all the rooms is pleasing to the eye and very airy with high-ceilings. We entered the boat into the room where Pursuer is located. Access to the bar and grand dining from the Purser is through a hallway lined with beautiful replicas by ...
Dear Sailingmickey,
Thank you for your very detailed review! Your descriptions of the vessel and it’s illustrious decor are accurate. We are thrilled to learn that you enjoyed your cruise...
We have always wanted to cruise the Mississippi River and go on a small ship so this seemed perfect.
Pro's
Food was very good with a nice variety to choose from each night. Wait staff was excellant.
Shows were the same 3 people each night but they were very good and gave us quite a variety.
Hop on hop off bus and drivers were great. Used those at every port as they were ...
Response from AlexL, Consumer Marketing Mgr. - AQSC
Hi djayne,
Thank you for taking the time to submit this review. All feedback is taken very seriously and used as a reference as we are continuously striving to improve our guest experience....
Sail Date: May 2018
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Reviews of American Duchess Cruises from Other Departure Ports