1 Helpful Vote
Sail Date: November 2018
Oh, Mr Porter, what shall I do? I wanted to go to Boston and New York and they've taken me on to the Canary Isles....OK, it doesn't rhyme or fit the tune, but it sums up what happened to us on our first experience of cruising. ... Read More
Oh, Mr Porter, what shall I do? I wanted to go to Boston and New York and they've taken me on to the Canary Isles....OK, it doesn't rhyme or fit the tune, but it sums up what happened to us on our first experience of cruising. My wife and I decided two years ago to blow our savings on a cruise down the Eastern Seabord of the USA. Royal Caribbean International were advertising a 13 night cruise leaving from Southampton in early November, calling at Boston, New York, Port Canaveral and Miami - all places we had never visited, but would very much like to see. We took a deep breath and booked, then waited as the months crawled by, getting excited at the prospect of the Big Adventure ahead. Two weeks before departure, I went in to hospital and we had to miss the sailing. Insurance paid for most of the financial loss, so when an identical cruise was advertised last February, we decided to tempt fate and book up again. This time we were both fit and well as the day of departure arrived. Unfortunately, as it turned out, the ship wasn't in quite such great shape. Newspapers carried the story of a catastrophic failure of one of the stabilsers which caused hull damage and resulted in the cruise before ours being curtailed for emergency repairs. Then came the storm warnings. Late on the Friday before Monday's sailing our travel agents contacted us to say that because of adverse weather conditions in the Atlantic, the ship would not be calling into Boston, New York or Port Canaveral, but instead would spend time in Belgium and French ports before taking a southerly route to Miami. With someone else booked to move into our house the next day to dog-sit, and goodness knows how much already spent on return air-travel, overnight stays and car-hire, we felt we had no choice but to continue with the cruise, even though we had zero interest in spending time in Bruges or LeHavre. (No offence, Belgium and France, but we have visited you lots of times before.) Our disappointment was utter, and there was little excitement left when we went on board The Navigator for our first cruising experience. Things appeared to look up when, just before sailing, the Captain came on the Tannoy to say that - reponding again to weather changes - we would now be sailing direct to the Canary Isles, then crossing the Atlantic to the Bahamas for a day's water sports and sunbathing on a tropical island before going to Port Canaveral. (Back on the list). Nine happy days at sea allowed us to work up an appetite for the day of snorkling and coral reef exploration we were promised on Coco Cay, the RCI's private island paradise in the Bahamas. Crossing the Bay of Biscay was pretty choppy as the broken stabiliser was still not working, but the seas soon calmed down to a light swell. The crew were magnificent, the onboard entertainment excellent, and because so many people had cancelled at the last minute, we virtually had a waiter each. Life on board was relaxing and fun-packed, and our spirits rose. Sure, we had missed meeting our old friends in New York, and we never got to see Boston, but the sun was shining, the southern breezes were balmy, and there was that delicious day of water sports in the Bahamas to look forward to. The Day arrived, and the whole ship's complement lined up to disembark, larded in sun cream and already dressed in swimming gear. Announcement over the Tannoy: "Because of the swell, tenders are not prepared to put out from the island. We will not now be spending the day on Coco Cay but will divert to Freeport for a few hours on Grand Bahama." More dashed hopes. More cancelled excursions. But still, there was a guided tour of the Everglades at Port Canaveral to look forward to tomorrow, wasn't there? Well, no, actually, becuase later that day, after a rather uninteresting few hours on the quayside at Freeport, we had the message that all guided tours booked for the next day were off because of "immigration difficulties." So far, of the four excursions we had booked, none had or would now take place. As a last ditch effort to have some fun somewhere, we booked a shuttle ride to Magic Kingdom. Been there before, and it costs an arm and a leg, but, hey, we're on holiday. The ship docked in Port Canaveral. The shuttle bus made it to the Magic Kingdom. We had five hours in the park - just time for two rides and a ten-minute show - then back to the ship. Or so we thought. The coach broke down on the way back. We waited forty minutes in a gas station for a replacement bus, and ended up back at the ship seconds before it sailed, missing half of our last meal on board because we were so late back, and having to wear the same clothes we had worn for a sweaty day in the seething Disney park. Short of actually sinking mid-Atlantic, it is difficult to see how anything else could have gone wrong on this voyage. We have never cruised before - is our experience typical? Read Less
1 Helpful Vote
Sail Date: November 2018
Was due to sale to Boston/New York/Florida but with big seas in the North Atlantic the captain decided to change the itinerary(twice).There was a lot of people who decided not to travel,it was mentioned 1000 and i would just like to thank ... Read More
Was due to sale to Boston/New York/Florida but with big seas in the North Atlantic the captain decided to change the itinerary(twice).There was a lot of people who decided not to travel,it was mentioned 1000 and i would just like to thank them all.The latest itinerary took us from Southampton to The canaries and on to the Bahamas and Florida with flat seas and clear sky’s 75/80 degrees for the six days at sea across the Atlantic.With only 2200 guests there was no need to change nationality to get a bed and all the bars and restaurants were easy to use.The food was fantastic and the level of service throughout the cruise was superb and on top of clear sky’s,flat seas,stunning food and fantastic service we received £250.00 from cruise 1st,$310.00 dollars on board spend and 25% off our next cruise and missed spending a fortune in Boston and New York.The staff in all departments were properly the best I’ve encountered with a special mention to Sweden and Benjamin our two excellent waiters where nothing was to much trouble.So i would just like to say what a fantastic cruise and thank you to all the people that cancelled which made it such a great crossing. Read Less
Sail Date: April 2018
If you are stopping in Lisbon on your cruise, do not select the tour by Tuk Tuk. We paid almost $100 apiece for what was supposed to be a 3 hour tour. We got barely 2 hours of touring and much of that time was spent sitting and waiting ... Read More
If you are stopping in Lisbon on your cruise, do not select the tour by Tuk Tuk. We paid almost $100 apiece for what was supposed to be a 3 hour tour. We got barely 2 hours of touring and much of that time was spent sitting and waiting to move from one place to another. Total rip-off! Overall, this transatlantic cruise is a good deal. The stops before reaching Southampton were great even though the Lisbon tour was terrible. Some of the entertainment was great but a lot of it was not appealing (ex. a juggler). Singer in the Schooner bar (Anthony Michael is the name, I think) was fantastic as was the Beatles Celebration band. Also the Whitney Houston tribute singer (forgot her name but can still hear the voice). Food is decent overall but had a couple of bad experiences (inedible entrees) in the main dining room and heard about a couple of others (outrageously slow service included) from fellow passengers. Our stateroom attendant was wonderful and made us different towel animals each evening! Read Less
Sail Date: April 2018
We did the Miami to Southampton trans Atlantic cruise april 2018. The navigator is from 2002 and there are signs of aging but this did not affect our experience. We had an internal cabin and was very small but had everything we needed. A ... Read More
We did the Miami to Southampton trans Atlantic cruise april 2018. The navigator is from 2002 and there are signs of aging but this did not affect our experience. We had an internal cabin and was very small but had everything we needed. A bed, a bathroom and plenty of space to hang our clothes. The bathroom was not very clean because there was some molt on the wall where it was impossible to clean. This is not the fault of the staff, just a design error. The staff was extremely friendly and worked hard. The food was fantastic and the entertainment plentiful. The ports of call where not of our interest and we just walked on our own, which was nicer than expected. The only thing to complain about is the behaviour of other guests. Eating while walking in the windjammer, Reserving seats around the pools, questioning every answer during quizzes and just being arrogant, ignorant, rude and demanding. The pinnacle status is going to their heads. (Pinheads) We are definitely going to cruise with royal Caribbean again. Read Less
1 Helpful Vote
Sail Date: April 2018
DH and I had a wonderful transatlantic -our first! Navigator of the Seas is a beautiful ship. Food choices were good, lots of entertainment and things to do, and lots of relaxing while enjoying a week at sea before hitting the first port. ... Read More
DH and I had a wonderful transatlantic -our first! Navigator of the Seas is a beautiful ship. Food choices were good, lots of entertainment and things to do, and lots of relaxing while enjoying a week at sea before hitting the first port. We had a promenade cabin which allowed us to watch the parade and disco dancing from the comfort of our cabin. The cruise was a good value, catering to a middle class crowd. Ports: After spending a week at sea, we docked in Ponta Delgada, Azores. We went on a tour of the twin lakes (Sete Cidades)- one green, one blue. We then headed out to a park, and finally a very rushed visit to the pineapple plantation. We had only 20-25 minutes there and needed 45. We did visit the various stations (greenhouses) to see how the pineapple grew, however, there was a huge line to get into the gift shop, so we skipped that and got back on the bus. There were many other buses there at the same time which caused backups at all of the greenhouses. Really unfortunate that the arrival times of the various tours could not have been spread out a bit more. Next up was Lisbon where we did a walking tour, once again booked through Royal. We had a great guide and went on a hike up and down the narrow and beautiful streets of Lisbon. We sampled pastry and fish/potato pancakes along the way. Our next two ports were in Spain. In Vigo, we walked around on our own and visited O Castro. In A Coruna we hiked on our own to the Tour of Hercules and all the way to the top inside for great views of the bay. Fantastic place to visit- how often do you get to explore a lighthouse dating back to Roman times? Our last port was Le Havre, France. We took the Royal excursion to Honfleur and then walked around Le Havre in the afternoon. Honfleur, a beautiful fishing village, was spared the WWII bombings that destroyed much of Le Havre, which earned distinction in the way it was rebuilt after the war, leading Le Havre to become an UNESCO site. The walk from the ship to the train station in Southampton was much worse than I had expected due to all of our luggage. I definitely will reassess how I want to get from Southampton to London next time around. There is a nice Starbucks across the street from Platform One in which to relax while waiting if you do decide to take the train from Southampton to your next destination. Entertainment: The was a big mix of entertainment to choose from: the performers in the theater, ice dance shows, bands, a DJ, singers, and a guitar player. Landry was funny, the production shows were good (although I would prefer seeing Grease and Mama Mia on all the ships instead of the specially created shows for Royal), as well as the special show they did for the transatlantic. The singers from the productions who were featured in their own show one night hit the right notes. The magician, Bill Cook, did one trick at the end of his act which was a show stopper- don’t know how he did it! Jimmy Tamley did a funny ventriloquist act. Stephani Parker did an amazing job with her Whitney Houston tribute. What an amazing voice! DH loved the juggler, Pete Mattews, and all of the funny stuff which involved the audience helping out. Singers Gary Lovini and Darren Day did a great job, and the Beatles Celebration was fab. Our last show was the comedian, Mick Miller- didn’t understand all of the jokes, being American, but he got a lot of laughs. The Ice Dancing show was wonderful and not to be missed! We also enjoyed the special show that was done for the Top Tier evening celebration for the Crown and Anchor members. Food: The MDR remans challenging for vegetarians, however, the head waiter did stop by on the first night to ask if there was anything special that I needed, which I appreciated. There are a number of speciality restaurants- one of which, Johnny Rockets- ended up my favorite place on the ship. One day at sea, it was the only place we ate at all day. Loved it! The Windjammer was a great place to go for any meal because you could always find something. My only cause for concern was the fact that the second time I decided to enjoy some pasta with tomato sauce, it had (unlike the first day I tried it) what looked like peas in it. I ate some of it, and it didn’t taste the same as before. Then I found a tiny piece of bacon in it. Not cool. I did not choose that version of tomato sauce with the peas in it again. Spa: Unlike other Royal ships, this one does not have a Thermal Spa with the typical tiled hot chairs, sauna, steam rooms, aromatherapy room, and scented showers, however, I enjoyed the three stations that were available to use: the oversized whirlpool near the workout area and the sauna and steam room located in the ladies’ locker room. Cruise Critic event: We had a huge turn out for our meet-and-greet. The ship gave away prizes and served snacks/beverages. My thanks to all of the people who organized all of the extra events, such as the gift exchange. (On a side note, one of the gifts I brought, having gone out of my way by twenty miles round trip to buy it at the only place it was for sale in my hometown, was abandoned on the gift exchange table. I guess not everyone participating understood the concept: you bring something unique from your city/town/area that you can’t get elsewhere. Oh, well. Thanks for arranging the gift exchange, even if not everyone appreciated it). My two cents: I’m not going to complain about the food (which was good with the exception of the pizza which tasted like Jeno’s frozen pizza), nor the service (everyone works really hard- from the people cleaning your cabin, to the servers in the Cafe Promenade, to the entertainers). What I will complain about is the uncouth behavior of my fellow passengers. At every show I attended in the theater, people got up and walked out- while the performer was still taking a bow! Even the Beatle Celebration show, which was packed, had people leaving instead of showing their appreciation. Yes, you paid your fare, but does that give you the right to be rude? I would ask if they had been born in a barn, but that would be insulting to the people who actually had been. Are you in that much of a hurry to hit the buffet or lose your money in the casino that you can’t spare one minute to show your appreciation for the performer’s hard work? The uncouth behavior continued in the Windjammer where I witnessed one man take a piece of bread with his hand from the display only to put it back. I took the slice of bread out and set it aside explaining to a crew member what had happened. Another woman reached in to grab a bunch of grapes with one hand while holding the utensil she was suppose to use to select her fruit in the other hand. She then transferred the grapes from her hand to the utensil. Yikes. This was a wonderful trip despite some of my fellow passengers. Royal continues to produce a product which is a good value for middle class passengers. Sure, there are cuts here and there in order to save money (such as in the MDR), but I would prefer keeping fares down and deciding when and where to spend the savings in order to engage in dining and activities which match my needs rather than pay a higher fare in order to enjoy Cherries Jubilee at dinner. Read Less
Sail Date: February 2018
This was our first cruise and it was great! The ship was very nice even though it was older. There was plenty of things to do to keep you occupied and relaxed. The food was amazing and our cabin, which was a balcony cabin, had plenty of ... Read More
This was our first cruise and it was great! The ship was very nice even though it was older. There was plenty of things to do to keep you occupied and relaxed. The food was amazing and our cabin, which was a balcony cabin, had plenty of room. Our room attendant was truly amazing and our waiters at our dinner service were so awesome that we requested to be seated in their section every night. We swam with the dolphins at Cozumel, and if you have never done this or are thinking about it, I would highly recommend it. The experience is unbelievable. As we are members with World Wide Travel Experts we booked our cruise and flights through them. With our membership we were able to find and save about $80/ticket on 4 airline tickets and as we did save a little on our cruise. Our larger savings will be on our next vacation with utilizing the points we earned on this one. Read Less
2 Helpful Votes
Sail Date: November 2017
This was our first experience of Royal Caribbean but sadly, very likely to be our last. Embarkation and disembarkation went quite quickly and smoothly but that is about it for the positives. We did not choose or cabin as it was part of a ... Read More
This was our first experience of Royal Caribbean but sadly, very likely to be our last. Embarkation and disembarkation went quite quickly and smoothly but that is about it for the positives. We did not choose or cabin as it was part of a package deal but found it to be one of the smallest inside cabins we have ever had, very cramped. It was not very clean and obviously had not been hovered in a while as various items found on floor and in draws (hairgrips, buttons etc). The lack of complimentary toiletries was appalling, not even a shower cap ! Our bedding was not changed at all and turndown service was almost non existent. The food overall was poor and lukewarm and service in the main dining room slow. We felt a general lack of enthusiasm and disinterest from most of the staff. We booked two shore excursions on board, The Kennedy Space centre experience was very good from start to finish, but the New York Hop on/Hop off bus trip was terrible with nobody about to ensure safety or transport back to the ship. Might as well have saved money and booked it on line privately. Not much going on in the way of activities for a transatlantic cruise with several days at sea and sadly the entertainment (apart from the Ice show) was very poor. If I did a transatlantic again (this was my second) it would not be with Royal Caribbean on this ship. Read Less
6 Helpful Votes
Sail Date: November 2017
If you want to eat after 10 in the evening and want more then a roll or a burnt pizza. Entertainment was a joke the cruise director needs replacing. Example colouring by numbers as an afternoon entertainment. The cruise seemed to ... Read More
If you want to eat after 10 in the evening and want more then a roll or a burnt pizza. Entertainment was a joke the cruise director needs replacing. Example colouring by numbers as an afternoon entertainment. The cruise seemed to concentrate on people who were returning customers rather then new. Formal nights were a joke, you got dressed up to walk into the dining room for your evening meal which you had done the night before. no captain, no entertainment, nothing special at all. did not bother after the 1st one. If you Smoke you are normally allowed to smoke in casino. Not on this ship on formal days all day, weather was bad so could not go up on deck and had to use cigar room which had such poor extractors and stunk, In the casino ashtray was a floor standing one which staff emptied out the ashtrays from the slot machines into and never got emptied all day. Everyone i spoke to and me included had charges for services not used added to bills. AFter 8 days at sea managed to get 3 hours in Boston. Management of Immigration was a joke we should have been first a 6.30 with people on excursions ( instead approx 1500 in gue, emigration delayed .with people queuing for 3 or more hours, will not go on but all i will say is i saw people crying with boredom, This cruise turned into a prison sentence. so will i use again never twice crew members maimed to music on the bridge on the promenade and that was about as lively as it got. Read Less
1 Helpful Vote
Sail Date: November 2017
After several cruises with Royal Caribbean and some prior with Fred Olsen, we have been disappointed and probably will not go with RC again. Service is poor and standards are dropping, see details below: 1 Chops Grille for lunch, poor ... Read More
After several cruises with Royal Caribbean and some prior with Fred Olsen, we have been disappointed and probably will not go with RC again. Service is poor and standards are dropping, see details below: 1 Chops Grille for lunch, poor menu selection, average quality. No sides of vegetables ? 2 No room safe, asked at customer service (twice), eventually turned up after 3 days. It then stopped working on THREE ocassions, complained at Customer Service, response poor and no manager available, showed complete lack of interest. 3 Enquired about transfers from ship to hotel and transfer to airport following day arranged by Royal Caribbean, again not really interested in helping me and made a bland statement that it would be sorted on day of disembarkation. (total lack of information) 4 Main Dining Room - repetative menu with little change. 5 Disembarkation at Miami (total chaos), no help from RC staff on shore who did not have any information and even sent us to wrong bus pick up point. 6 We were intending to book another cruise on board but after several cruises with RC have now decided to try another cruise line. Read Less
Sail Date: November 2017
Have been on a few other different cruise lines. This was our first on Royal Caribbean. Our cabin steward was brilliant. He informed me that they, and a few other, direct customer facing employees are not paid at all by the cruise line. ... Read More
Have been on a few other different cruise lines. This was our first on Royal Caribbean. Our cabin steward was brilliant. He informed me that they, and a few other, direct customer facing employees are not paid at all by the cruise line. They rely on tips for their "wages". Ours was definitely worth his tips. Embarkation was very smooth - don't listen to those that say it wasn't. We bought a package and only ate in the speciality restaurants.Whilst the food was generally of a high standard it wasn't really to my taste. I preferred the food in the Windjammer Cafe. As others have mentioned I did find the lack of toiletries and tissues surprising. That is the first cruise line I have encountered a lack of those things. Contrary to what others are saying - there was plenty to do. Quizzes, lectures, dancing, shows, ice shows etc. What more do you want! To the people that complain about lack of smoking space and then complain about the cigar room "stinking!" - what planet are you on! That's what non smokers put up with all the time. Not our best cruise ever. But that's because of penny pinching by Royal Caribbean. But would I take another cruise with them - yes. Read Less
Navigator of the Seas Ratings
Category Editor Member
Cabins 4.5 0.0
Dining 4.5 0.0
Entertainment 5.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 5.0 0.0
Shore Excursion 4.0 0.0
Enrichment 2.0 0.0
Service 4.5 0.0
Value For Money 4.5 0.0
Rates 4.5 0.0

Find a Navigator of the Seas Cruise

Email me when prices drop