Sail Date: November 2016
Ports of call were of interest,but immigration was a disaster and officers totally absent. No TV working entertainment poor and irregular . The captain was boring and his information lacklustre..e.g. Told us about the whales after ... Read More
Ports of call were of interest,but immigration was a disaster and officers totally absent. No TV working entertainment poor and irregular . The captain was boring and his information lacklustre..e.g. Told us about the whales after the event. No effort to repair tv service excuse was difficult to get signal..if so ask other ships how they do it ! The crew seemed tired and were disinterested.There was no attempt to enforce dress code..so why bother having it ? Ai the first port of call..Boston the immigration officers were late and had no it equipment.there seems to have been no liaison with crew,and officers hid and were not seen.some people missed tours. The entertainment was of a poor standard.a couple of acts were passable but only had a couple of performances..the ship was transatlantic..where did they go ? I wouldn't travel on that ship again.RC are concentrating on their Stella ships and the rest Are just left to their own devices. Read Less
8 Helpful Votes
Sail Date: November 2016
I have been on the sister ship Splendor and now this one...the design is to turn everything inwards to a four story strip mall where everyone congregates because its too cold or wet or both to be on deck. This makes the ship seem very ... Read More
I have been on the sister ship Splendor and now this one...the design is to turn everything inwards to a four story strip mall where everyone congregates because its too cold or wet or both to be on deck. This makes the ship seem very crowded as normally nearly half the passengers would be outside. This makes the Windjammer buffet crowed as people don't want to leave because there is no place to go. My stateroom was beginning to look worn....something was wrong with the water line to the toilets and all this black stuff stained the inside of the toilet and looked dreadful...the T.V. was limited with the same two or three films endlessly repeating and then they would show them in the theatre...how much is a DVD? I've done this crossing twice before on Celebrity and they have an indoor pool...big help...land robes in all the staterooms so you don't freeze getting out of the hot tub...no such luck on Royal. The specialty restaurants on Navigator were fantastic....and the 5 specialty restaurant deal is great value....I would not recommend the Mexican but all the others were fantastic... If you want to stay connected at sea this is the MOST EXPENSIVE program ever. $13. for 24 consecutive hours....Even if your only on line for half an hour....you pay for 24 every day. If you want to check in on line for your flight .... you must buy 24 hours of time even if your only on like 15 minutes...Everyone was angry because you couldn't sign out and save and save your time. On Celebrity for 14 nights I think I payed a flat rate of $75. for the entire trip. YOU MUST GO THROUGH IMMIGRATION at Boston...You stand in a line that is the entire length of the ship and then turns back a third of the way....from joining the line to seeing the officer is THREE HOURS of standing on concrete...even elderly people in their 80 were half dead in this line. You think its not the cruise ships fault well...partly because historically Canadians always go through the U.S. customs line but NOT on Celebrity or Royal (same cruise line) Canadians go through with Europeans who have to have visa's and forms which Canadians don't require but you can't tell Celebrity or Royal that...they keep telling you to go on line and get a visa which you can't get because there is no Canada in the drop down. Royal could have helped by putting the immigration forms in our stateroom the night before but NO...we were given the while standing in line without a pen and when you borrowed you were trying to fill out a floppy form standing up...the people tasked with giving out the forms (White or Green) didn't bother to read who they were for and so had no clue as to who needed which form. I was given white and after three hours lining up and my ankles swollen twice the size...the office looked at my passport and said "Your Canadian" and he threw the form away and stamped my passport...Meantime several officers assigned for Americans sat doing nothing because half the Americans didn't turn up...if they had....then those officers could have switched over to the thousands of people in the line...RULE - all Americans MUST go through Immigration between 8 a.m. and 9 a.m. or they will have to line up with the rest of the passengers....I bet that will get them out of the coffee shop. We had cold weather and lots of rain...so we ate too much....the stage shows were O.K. but as usual it is a competition to see who can scream into the mike the loudest and the majority of music was TODAY POP and the passengers were 55 plus and getting up walking out. At least it wasn't as loud as Celebrity which has a deafening sound system even with both my hearing aids out it was too loud. If your doing the transatlantic in Nov. choose a ship with an indoor pool so there more room to spread out...also the Celebrity buffet is far better. I only used the Navigator dining room for one breakfast and my lightly poached eggs were cooked solid and cold. So after that it was the buffet where the eggs were made for you but the bacon was good bacon but overcooked and dripping in grease... Because of immigration I don't think I will do this next year...I'm 78 and very arthritic and my ankles were so swollen I couldn't even go ashore...not that there was any time...I got out of the line at 1 p.m. and we had to be back on board by 3:30 p.m. so what's the point even if I could walk....too little time to do anything in the shops or Quincy Square. This ship needs some renovation and a T.V. plan like Celebrity and they have got to apply themselves to fixing the immigration in Boston problem. Read Less
1 Helpful Vote
Sail Date: November 2016
This was a first trans atlantic cruise and particularly wanted to do New York. The cruise was excellent just a few things that let it down. Firstly not enough evening entertainment on the fabulous promenade, the Boston stop should be ... Read More
This was a first trans atlantic cruise and particularly wanted to do New York. The cruise was excellent just a few things that let it down. Firstly not enough evening entertainment on the fabulous promenade, the Boston stop should be looked at as it was so disappointing we did not get of the ship until just before 2 pm and had to be back on board by 4.30pm even though they knew the ship would not sail until after 7.30 as a lot of the tours were running late. This stop should be an overnight to allow for the lengthy customs procedure that way people would get a chance to experience this beautiful city. The food although presented nicely was very bland and tasteless even in the speciality restaurants the only one I would say was a speciality was Givonnis were food was excellent. Other than that the cruise was excellent and the service was exceptional I am putting the food and entertainment problem being because it was a re-positioning cruise as on my previous RCI cruise food was excellent. The biggest disappointment was Boston not getting to see it properly and to add insult to injury to find an apology by the way of 2 free drinks vouchers when I was already fully inclusive does not smack of a personal service. So hopefully RCI will look at the Boston part of the trip and re-think it or at least advertise it as a customs stop with possibility of getting of ship for a few hours. My highlight was sailing in to New York and then finding we were docked on the bottom of 50th Street which was a 15 minute walk to Times Square RCI definitely got that one right. Read Less
Navigator of the Seas Ratings
Category Editor Member
Cabins 4.5 4.3
Dining 4.5 3.9
Entertainment 5.0 3.8
Public Rooms 4.0 4.2
Fitness Recreation 4.0 4.1
Family 5.0 4.1
Shore Excursion 4.0 3.7
Enrichment 2.0 3.4
Service 4.5 4.3
Value For Money 4.5 3.8
Rates 4.5 4.2

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