1 Helpful Vote
Sail Date: March 2019
Wow, what a great cruise. The best of times start at Decks 11 and 12 around the pool. The cabanas were a joy to sit in--like box seats at a ball game. The 3 level Lime and Coconut bar is the perfect place to hang out, people watch and ... Read More
Wow, what a great cruise. The best of times start at Decks 11 and 12 around the pool. The cabanas were a joy to sit in--like box seats at a ball game. The 3 level Lime and Coconut bar is the perfect place to hang out, people watch and party. Soft serve ice cream on 11 now has an attendant. He kept the lines moving and eliminated the usual mess and germ sharing. El Loco Fresh (also on 11) is a free Mexican style buffet walk-up. Food was good, but the cheese was way thin and you had to open up the pre-wraped burritos to add some of the available hot sauces and assorted other condiments. That really backed things up. The new water slides are amazing. Tried em both and loved em both. If you want entertainment, hang around and watch people try to get out of the 2 seat blaster after their first trip. Best times could also be found at the Bamboo Room and Playmakers, both on 5. They are bars with good bar food; but at an extra cost. More on that in a minute. Deck 4 has $2 Mimosa's at the casino on the sea days. Best drink deal I've found since the 2 for 1 margaritas at the On Air bar on Freedom! Deck 3 has the entertainment. The shows at Royal Theater were varied and entertaining. Something for everyone. Studio B has a new ice skating show that is even better than the old one. It also has free skating and lazer tag. Good stuff. Now for the ok...the music was loud. I'm going deaf because of the way I played my music in the 60's and 70's. But most of the music onboard was way loud. Royal spent many millions renovating the pool area, so why on 4 different nights did we have late night parties on deck 5? They did have one on deck 11 one night, but the shrill electronic music that was playing drove us downstairs. Main dining dinner is at 5:30 or 8:00. It takes close to 90 minutes to finish. So why were some 60 minute shows scheduled at 5:00 or 7:00? Last, but not least, the Windjammer closes for the evening at 9:00. Which means that the only free food to be found after then is at the Cafe Promenade on deck 5. At busy times the wait would be 10-15 minutes for something to nosh on. Good business for the Bamboo Room and Playmakers though. And they do have good food. But those are just nits, the ship is great. Read Less
5 Helpful Votes
Sail Date: November 2018
We chose this cruise for price and ports of call. Sail date 11/23/18 - 12/2/18. Ports of call were Labadee, Aruba, Curaçao and Bonaire. Boarding the ship was handled efficiently and we had our luggage within an hour of boarding. ... Read More
We chose this cruise for price and ports of call. Sail date 11/23/18 - 12/2/18. Ports of call were Labadee, Aruba, Curaçao and Bonaire. Boarding the ship was handled efficiently and we had our luggage within an hour of boarding. We had questions and we couldn’t get answers because everyone was “new.” No one directed us to someone that could answer our questions. We had breakfast in the Sapphire dining room on our first day. We were among the first seated. It took 45 minutes to get served. The food was not hot and the order was wrong. When I questioned the waiter about the mistake they showed me that they had given me an old menu. We had breakfast in the dining room on our final day and it took 50 minutes to be served. We have to cut them a break on this one because the last day can be hectic. As good as the dinner menu looked and the presentation was beautiful, the food rarely arrived hot. Room temperature was what we received in most cases. The only exception was on evenings when we had late departures and the dining room was not as crowded because passengers were still on the island. My guess is that food is plated in advance and left sitting until served because they can’t handle a full dining room. I received an old menu on one occasion. Our waiter and assistant waiter (Shenelle and Miran) were the perfect balance of friendly and professional. Our cabin was kept tidy by our room steward but we kept finding gnats in our bathroom. They appeared to be coming from the sink drain. Bath towels, hand towels and wash cloths were horribly worn with torn hems and frayed edges. Bolero bar was not clean. A puddle of liquid and debris needed to be wiped up. We noticed that upholstery throughout the ship was stained and worn. Definitely needed to be replaced. We found the Windjammer cafe was the best place to eat. Good options on the buffet and the food was hot. We were able to pick convenient times to eat so that there wasn’t a scramble for a place to sit. Chops grill was a great place to eat. Costs extra but the food was perfectly prepared. Disembarking went smoothly. This is our third Royal Caribbean cruise and we were disappointed. We aren’t sure if RC is falling apart in general or if it’s just this ship. Not sure we will cruise with RC again. Read Less
3 Helpful Votes
Sail Date: November 2018
Before giving my negative experiences, I want to say if you can't have fun on a cruise there is something wrong with you. We are platinum on Norwegian, but we were wanting to be diamond on Royal , so we booked this nine day cruise. ... Read More
Before giving my negative experiences, I want to say if you can't have fun on a cruise there is something wrong with you. We are platinum on Norwegian, but we were wanting to be diamond on Royal , so we booked this nine day cruise. We arrived at the port at 10:00, hoping to board by 11:30. Our status gives us Prority boarding. The boarding was horrible!! It was like herding cattle. The cameras were broken! And we didn't get on until 1:00!!! On the first day, we like to eat in the main dining room. It wasn't open. We had the Promenade inside room, which means we had a window overlooking the Promenade. This was really nice. We had the greatest cabin Stewart--- Camilla Trindade. She was wonderful! She was always there to help you and she always had a smile on her face! I have a C-PAC. She got me distilled water and an extension cord. I like to hang my shorts, but I didn't have enough pronged hangers. She brought me 10 more. EXCELLENT SERVICE!! The first Sea night we had a reservation at Chops. The appetizers were excellent. I had the shrimp cocktail and the crab cake. The shrimp were huge and the crab cake delicious. Then came the horrible steak. We got the 12 oz Ribeye ordered medium rare. It was well done. We sent it back. The second one was even worse! It was so thin--- no where near 12 oz. It was tough and well done. The next Sea night we ate at Giovanni's. We didn't like the appetizers , but the filet Mignon was EXCELLENT! It was cooked to perfection! We complemented the chef. We had already made reservations for our third night at Chops. The head of all the restaurants just happened to be at Giovanni's that night. We told him about our experience at Chops. He was wonderful! He told us he would change our last reservation to Giovanni's and he would allow us to get the appetizers brought to us from Chops. When we ate our last meal at Giovanni's everyone asked how we got those appetizers and we said, " Just Ask" We only took one tour and that was with Bonaire Vista Tours. Our tour guide was Joli and she was excellent. It was well worth the $35 per person. Now our other negative experience. We went to the Cruise Next desk and Erwin made our reservations for our next cruise on Norwegian in January. We also signed up for a Royal Carribean credit card. He was to have transferred all our on board charges to the new credit card, which he didn't handle correctly which we found out when we were disembarking. (which I will discuss later). Since the cruise in January was so close, we had to pay for it in full. That night I got a certificate from the Casino for $100 off the price of my next cruise. The next day I went back to Erwin twice. He said that because we had paid in full he couldn't apply the $100. I went to the casino host and he told me to talk to the head of the Cruise next desk. After three visits to Cruise Next I finally got it applied. Since you have to wait forever at the Cruise Next Desk to be helped-- this was a waste of my last Sea day!! I have to say the I like was Royal Carribean does in the main dining room for lunch. You can order from the menu or go to their Tutti a Bar or both. This is where you can have them custom make a salad the way you like it and you can fix your plate from a variety of entrees. They have an antipasti table. They have a table with all kinds of desserts, including a chocolate fountain and a sundae ice cream bar. I really enjoyed this. One night in the dining room, they have lobster. You can get as many lobsters as you want. On Norwegian they no longer serve lobster. One night they had baked Alaska, which I haven't seen on a cruise in years! Now to the horror in disembarking. It is always so easy on Norwegian, but it is a horror on Royal. We take SAS transportation to and from Fort Lauderdale and the port.( They are excellent!). But if you are after 10:00 you risk having to wait 45 minutes for them to pick you up. If you are through customs before that you don't have to wait long. With Royal you sign up for a time to disembark. We chose 9:00. We were number 17. 9:00 came and went and they hadn't called our number. They had stopped calling numbers at 15. Finally at 9:30 the girl suddenly called all numbers under 25. This made it a mad rush for 10 groups being called at once. When we finally got up to the station where they scan your card, they wouldn't let us off the ship because they said we hadn't paid our bill. We tried to give them the info over the phone, but they wouldn't allow it. We had to go up to customer service to sign for it to be paid. This was Erwin's fault. No one had called us or left us a message that there was a problem with our bill. THIS IS UNACCEPTABLE!! Then we finally get off the ship, the escalator to customs is broken. We had to wait forever for a elevator to get us to customs. A TOTAL NIGHTMARE!! Read Less
7 Helpful Votes
Sail Date: October 2018
Done this cruise many times with Royal Carib on this ship and other Royal Carib ships but usually early October never had any problems lovely cruise with good weather USUALLY!!!! This one was a nightmare where do i start? Sailed from ... Read More
Done this cruise many times with Royal Carib on this ship and other Royal Carib ships but usually early October never had any problems lovely cruise with good weather USUALLY!!!! This one was a nightmare where do i start? Sailed from Southampton on Friday night 26/10/18, entering the bay of biscay the seas were rough and it was very windy slight movement felt onboard, during Saturday seas still rough and still windy during late night Saturday early Sunday a loud bang was heard and the Bravo emergency call for the crew was heard with crew members running from bars etc, somewhat panic! Ship diverted to Vigo and docked there Saturday night early Sunday morning whilst assessment of damage was carried out, it appears that one of the stablisers had damage causing the ship to take water onboard flooding lower areas. The ship stayed in Vigo all day Sunday and left Monday at 4pm after having water pumped out of ship for hours, from Vigo it went to Gran Canaria which was ok then onto Tenerife which was a saints day celebration so hardly any shops were open, from Tenerife we sailed for three days back to Southampton. with seas a lot calmer but could still feel movement of the ship. Out of five ports of call originally planned we visited only three ports missing Maderia and Lanzarote lots of passengers very dissapointed. Worst of all was the lack of clear information from the captain it all seemed to be hushed up and rumours of the problems running rife and scaring some first time cruisers who many said they would not cruise again and therefore losing out on the 25% furture cruise discount. Very dissapointed with RCCL only offering a measly 25% refund of original cruise fare and 25% off future cruise, i think 40% minimum should be offered as refund and still 25% off future cruise. Basically out of a 10 day cruise 6 days were at sea with outdoor pools hardly in use and passengers bored out of their heads. My thoughts are that the Navigator is due refurbishment i think in March or April next year and RCCL is hoping it will last till it goes for refurbishment, ship looking very tired and shabby in places, menu's in dining room falling well short of pervious standards and entertainment poor apart from Perry Grant. We are Diamond Plus members and seeing recently that standards are dropping although the staff as always are terrific. Come on RCCL we've spent thousands of pounds with your company give us some decent discount on what was a dissasterous cruise! Read Less
3 Helpful Votes
Sail Date: September 2018
Chose this cruise for its Itinerary. Embarkation was stress free and we were on the ship within half an hour of arriving at Southampton. Our cabin, on deck 12, was immaculate and impeccably looked after during our stay. We had seen ... Read More
Chose this cruise for its Itinerary. Embarkation was stress free and we were on the ship within half an hour of arriving at Southampton. Our cabin, on deck 12, was immaculate and impeccably looked after during our stay. We had seen negative reviews of Navigator but had no complaints - the food in the Sapphire Dining Room was excellent with extremely good choice of dishes and the waiters were friendly, kind and efficient. The entertainment and activities were varied, there was something for everyone and standard of the shows excellent. We loved the Morning show on the TV with Cuddy and Daniel - hilarious. All the crew worked incredibly hard in all areas including the unsung hero’s behind the scenes. The only ‘fault’ we had was with a shore excursion advertised as a ‘Panoramic tour of Agadir’ and turned out to be a view over Agadir of the sea, a visit to a Mosque which was closed and rest of the time was at a Souk! Not value for the money 59$ each. We found Navigator of the Seas to be a very stable ship and was maintained very well - and would certainly travel with Royal Caribbean again. Read Less
7 Helpful Votes
Sail Date: July 2018
We cruise with RC quite regularly so it is very easy to notice the ever increasing evidence of cost cutting each time we go on board. It hasn't quite reached the point where I would consider going elsewhere but it's very close. ... Read More
We cruise with RC quite regularly so it is very easy to notice the ever increasing evidence of cost cutting each time we go on board. It hasn't quite reached the point where I would consider going elsewhere but it's very close. Firstly, the Main Dining Room. Vastly understaffed. Can't blame the wait staff. It's not their fault that there isn't enough of them. Result is a very long wait between courses and the food is always cold when it arrives. I don't really wish to make complaints when I am on holiday but after 3 or 4 visits of cold food and long waits, we found it was better just to go to the Windjammer and serve ourselves. We found the food in the Windjammer to be of really good quality so we didn't miss the MDR at all Secondly, the atmosphere on board had way too much, sell, sell, sell. I appreciate RC is a business and needs to make a profit but constantly making tannoy announcements for sales of this, sales of that, does start to get irritating. Adding 18% to any and all drinks is a bit cheeky. Especially as most of the time I had to go to the bar myself due to the shortage of waiters.There is also a shortage of bar staff. Doing away with providing shampoo and conditioners is a bit stingy. I would rather pay a bit extra and have these provided as opposed to having to bring my own. Also, the ship is beginning to look a bit worn and tired.. Lots of broken seats in the lounges and carpets with frayed edges getting caught on peoples shoes. And one common gripe, there are simply not enough loungers for the amount of passengers on board. We did see a few arguments caused by guests who left towels on loungers all day even when they weren't being used. On the plus side, the cabins are kept spotlessly clean by the stateroom attendants. Two of the headliner acts were good. The comedian and the ventriloquist . The singers and dancers seemed to be just going through the motions. Read Less
Sail Date: June 2018
This was our third cruise on a Royal Caribbean vessel and as usual everything ran like clockwork. Our embarkation at Southampton was effortless and took less than ten minutes from entering the embarkation hall to being on board the ... Read More
This was our third cruise on a Royal Caribbean vessel and as usual everything ran like clockwork. Our embarkation at Southampton was effortless and took less than ten minutes from entering the embarkation hall to being on board the Navigator of the Seas. Although our cabin was not ready at the time of embarkation as we had arrived early provision was made on board to have a meal in the Windjammer (self service restaurant). The variety of food and quality was suitable for all tastes. While the quality of the food was not exceptional it was more than adequate for our tastes and we were more than happy with it. An announcement was made when the cabins were ready to be occupied and we proceeded to our inside cabin. We had purchased a "guaranteed" cabin which amounts to pot-luck but we were not disappointed with the one allocated to us. (Cabin 6135). Our baggage was delivered to our cabin in the late afternoon after having been left in the embarkation hall for Royal Caribbean to deliver to our cabin. We opted for "My Time Dining" which meant we could choose anytime we preferred within the opening hours of the main dining room. We chose to share a table and added to our enjoyment by meeting from all walks of like. As stated the quality of the food was more than reasonable without being outstanding but this is a subjective view as this is our opinion. The service in the main dining room by Oliver and Sachin was excellent and we appreciated their regular input regarding recommendations. The entertainment was average other than the ice show which was outstanding as was the band/orchestra. We did not participate much in the entertainment on board, however, a large variety as available on a daily basis. Unfortunately we visited Oslo, which is within walking distance of the port, on a Sunday, where everything was closed. Our next port of call was Copenhagen where we took a Hop-on-Hop-off Red Bus that collected us on the Pier and returned by a shuttle bus which was included in the price. Helsinki was celebrating a public holiday and to the disappointment of most there was not much to do. The highlight of our cruise by far was the visit to Saint Petersburg which is a must, although the process through passport control is cumbersome, Royal Caribbean had the process well organized and we were able to get through within 25 minutes where we were met by our tour guide. We had pre-booked a tour with Alla Tours and as we are senior citizens we were advised by Anja at Alla Tours to do the two day "Must See Tour". A tour of Saint Petersburg is a must! The old city of Tallen was very interesting and we used a shuttle bus as it is approximately a 30 minute walk from the harbour. Skagen, in Denmark, is a small fishing village which we visited by using a shuttle bus as it is approx 25 minutes walk from the pier. In summary we had a fabulous cruise, well catered for by RC, and disembarkation was a walk in the park. Would we recommend this cruise and cruise liner, hell yes. Stephen & Maureen from South Africa Read Less
1 Helpful Vote
Sail Date: June 2018
My husband and I were travelling with a group of 60 passengers and this was our 1st ocean cruise. I was nervous about being on the open seas, but once on board Navigator of the Seas, all fears were gone. It was a smooth sailing vessel even ... Read More
My husband and I were travelling with a group of 60 passengers and this was our 1st ocean cruise. I was nervous about being on the open seas, but once on board Navigator of the Seas, all fears were gone. It was a smooth sailing vessel even when the N. Sea became a little choppy. Thoroughly enjoyed the live shows in the theater, the entertainment (trivia, sing-a-longs, etc. ) in the Schooner lounge, friendly chats at Boleros, dancing and socializing in the Cosmopolitan and the English pub. My favorite though was the Promenade Cafe, where we were able to indulge in English scones and other pastries with a nice cup of tea at any time we wanted too. I decided to have a spa hour and enjoyed a soothing massage in clean comfortable surroundings. Also enjoyed the gym, but preferred to take in the fresh sea air by going for walks on the decks. As for the meals, our scrumptious dinners were in the Sapphire Room and we had our breakfast and lunches in the Windjammer, which were delicious and fresh. I did not get to eat at any of the other restaurants, but heard that the meals were great. Also had fun and enjoyed the on board shopping. Had the opportunity to have a chat with the Captain which was a highlight. The crew from different parts of the world were courteous, very friendly and helpful. It was a super experience to be on board the Navigator of the Seas. Read Less
Sail Date: June 2018
I always wanted to go to Scandinavia and st.Petersburg.iheard review from other People about the Royal Caribbean ships how wonderful they are. I had a really wonderful time on the cruise and the food was great!!! The ship was ... Read More
I always wanted to go to Scandinavia and st.Petersburg.iheard review from other People about the Royal Caribbean ships how wonderful they are. I had a really wonderful time on the cruise and the food was great!!! The ship was fabulous and the service in the whole was good. The only thing that was bad was the cabin which I feel was falsely advertised and too small meaning four of us had to sleep on bunk beds in a cramped environment. I hit my head a few times and the rest my family found this arrangement really uncomfortable. We did complain to customer services however the ship was full capacity and we couldn’t get an upgrade. In the end we were only given a complimentary meal. Make sure you check your cabin size as this will ruin your holiday! The tours were also really good however I feel there was not enough to do on board on the sailing days. A good holiday despite the above but make sure you book with a travel agent as the website is really misleading. Read Less
2 Helpful Votes
Sail Date: June 2018
The cruise itself was very enjoyable. The staff were great. The food not so great. A lot of the time the food was lukewarm and the vegetables almost raw. Not very nice. The prices of drinks in the bars/restaurants is extortionate. $40 ... Read More
The cruise itself was very enjoyable. The staff were great. The food not so great. A lot of the time the food was lukewarm and the vegetables almost raw. Not very nice. The prices of drinks in the bars/restaurants is extortionate. $40 to $70 dollars for a bottle of wine. A can of John Smiths $8. You could not afford to have many drinks on this cruise. The entertainment again was not as good as we have seen on other cruises but I suppose its up to the individual. The ship itself is very big and very nice but very crowded with over 3500 passengers. On a sea day with inclement weather you could hardly move anywhere as everyone was inside. There was nowhere to get a quiet place to read as music is blaring out everywhere you went. We certainly will not cruise with Royal Caribbean again. Rate 5 out of 10 Read Less
Navigator of the Seas Ratings
Category Editor Member
Cabins 4.5 0.0
Dining 4.5 0.0
Entertainment 5.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 5.0 0.0
Shore Excursion 4.0 0.0
Enrichment 2.0 0.0
Service 4.5 0.0
Value For Money 4.5 0.0
Rates 4.5 0.0

Find a Navigator of the Seas Cruise

Email me when prices drop