72 Royal Caribbean Navigator of the Seas Cruise Reviews for Romantic Cruises to Caribbean - Western

Stateroom 6552 very quiet and calm location. Enjoyed the balcony very much! Vandie was our cabin attendant and was awesome! We were close to the elevators too. We purchased the unlimited dining package. It was great dining at the ... Read More
Stateroom 6552 very quiet and calm location. Enjoyed the balcony very much! Vandie was our cabin attendant and was awesome! We were close to the elevators too. We purchased the unlimited dining package. It was great dining at the finer restaurants every night, but were not big sushi or seafood eaters so Hooked and Izumi didn’t really appeal to us. We wished we would have purchased the three day dining package and eight and the regular dining room the other two nights. Jamie’s was our favorite restaurant and we ate there three times. The lemon meringue cheesecake was heavenly. The shortribs & the lasagna was also great. We enjoyed the solarium area every day and were able to secure a cabana bed almost every time we went out there if we woke up around 7:00 am. One thing that I didn’t realize before this cruise is that they pre-authorize charges on your card daily so while they take the final balance on the last day of your cruise you’re accruing charges or pre-authorizations every day on your credit card for things like gratuities drinks souvenirs etc. Read Less
Sail Date April 2019
We chose this cruise as it is about a month out of dry dock from an extensive renovation. We have previously sailed on the Majesty, Allure, Freedom, and Mariner of the seas. We have also sailed on the Disney Wonder and MSC Seaside. We ... Read More
We chose this cruise as it is about a month out of dry dock from an extensive renovation. We have previously sailed on the Majesty, Allure, Freedom, and Mariner of the seas. We have also sailed on the Disney Wonder and MSC Seaside. We arrived at the port around 1:30 and basically walked onto the ship. Very quick and easy. We only got a chance to do the Riptide slide as we didn't feel like waiting in line for the blaster. We really enjoyed the solarium for adults only. We are early risers so we never had an issue getting chairs. I was thrilled to see them actually keep track of chairs that people tried to save. There were plenty of chairs all over in case they were all taken at the pool. We spent a good deal of time at the casino. We had fun but there was a lot of smoke that made it difficult to breathe. Our stateroom was great. We had a balcony towards the back and didn't have anyone above us. Our balcony was the last one, so it was slightly bigger than normal. We generally spend a good amount of time in the room, so we were disappointed with the few choices there were for tv. Even the movies you had to pay for didn't have good choices. We didn't do any excursions, so we splurged on specialty restaurants. We dined at Hooked the first night, which was decent. The food was good, but the service was lacking. We went to Jamie's Italian the second night and it was so good we went back again the final night. The main dining room was seriously lacking in food and service compared to the specialty restaurants. Even the plating was mediocre. I cook much better food at home. The food is one of the main things that we look forward to when cruising. I would absolutely recommend the dining package if it's something you're able to do. Food in the Windjammer wasn't as good as we have experienced in the past. El loco fresh was an excellent addition to the included restaurants. They do need to improve the queso though as it was tasteless and way too watery. We only had the pizza at the promenade which was good. We got wings from playmakers that were good as well, but they took much longer than we expected. Overall, we really enjoyed this cruise. We spent a LOT of time relaxing, which we desperately needed. Read Less
Sail Date April 2019
This was my 8th cruise and first time on the Navigator. Overall, it was a great ship with a great crew. The ship is very similar to the Independence and Freedom of the Seas, which I've sailed on before and thoroughly enjoyed. Lets ... Read More
This was my 8th cruise and first time on the Navigator. Overall, it was a great ship with a great crew. The ship is very similar to the Independence and Freedom of the Seas, which I've sailed on before and thoroughly enjoyed. Lets start with the good: - The Ice show. This was fantastic and shouldn't be missed. They have a coordinated light show using drones as part of the show and it's amazing. - The guitar singer in the Windjammer singing "washy washy" songs. Haven't seen this on any other ships, and it always brought a smile to hear the days rendition of some song converted to a "wash your hands" song. Loved it. - Cruise director and staff were very energetic and funny. - Balloon drop at midnight on the first night of the cruise. I've done a New Years eve cruise and this reminded me of that scene. It was really cool. This was the first cruise where I decided to try the specialty dining as I've always been impressed with the MDR food, so was looking forward to seeing how much better the food would be. I tried Chops and Jamie's Italian restaurants. Chops was decent, but this was no where near as good as it should have been for the price. I was expecting something along the lines of a Morton's steakhouse or Ruth's Chris quality, but it really wasn't even close...more like an Outback experience. It was good, but not worth the extra money. We had a similar experience at Jamie's, though it was even more of a disappointment. Never been to an Italian restaurant where they didn't play Italian music...instead they're playing some pop/techno stuff, that just didn't fit. I've also never been to an Italian restaurant where they don't immediately serve you bread along with some form of spread. Instead, Jamie's has some different breads as part of the appetizer menu. Also the waitress seems to over explain everything. I appreciated her knowledge, but it got to the point where we just wanted her to shut up and let us eat. The staff was wearing jeans and flannel shirts...not sure how this is Italian themed, but maybe I'm not hipster enough to get it. The desserts were hit and miss...the lemon meringue cheese cake was wonderful, the tiramisu was lacking and short of any coffee flavor. I didn't get a chance to do the escape room. It wasn't open on our last sea day so you'll want to get in early so you don't miss that. Also, one night there was an even on the cruise planner for "Stargazing on the helipad". We weren't sure what would be involved with this but assumed it would have some crew lead event of sort. Nope, it was just a bunch of people on the helipad at night, all wondering what was going on. Overall, it was a great cruise and I would definitely go on it again Read Less
Sail Date April 2019
Overpriced for the value. We cruised with 14 family members. We drove down to Miami for the cruise. Parking ramp was very expensive for the five days. Parking ramp had no signage on how to get around, including getting out. Stateroom ... Read More
Overpriced for the value. We cruised with 14 family members. We drove down to Miami for the cruise. Parking ramp was very expensive for the five days. Parking ramp had no signage on how to get around, including getting out. Stateroom (verandah) was terrible. Bed was old and rock hard. Language barriers were prevalent with majority of staff, no matter what the setting. Some spoke the equivalent of no English, even though the majority of the guests spoke English. Nickeled and dimed to death. I found myself crying out MOOO!! many times during embarkation and debarkation as I now know how cattle feel. Room service had a significant fee for every and any type of service. Bathroom was falling apart. Our room entrance door would not close automatically (I found it open on numerous occasions), even though it is supposed to close automatically and the verandah door did not lock without learning the way to fidget with it, from our steward. Soap tray in shower fell off the wall twice and appears to have been screwed back on, in different positions, many times. Read Less
Sail Date March 2018
My husband and I decided to surprise our friends who were already booked on this cruise. As walking around the ship to find where everything was, we walked through the casino and could not believe the smell. It was overwhelming like ... Read More
My husband and I decided to surprise our friends who were already booked on this cruise. As walking around the ship to find where everything was, we walked through the casino and could not believe the smell. It was overwhelming like 25 people were smoking cigars, but the casino was closed. We went to the Windjammer for lunch and after walking around it a couple of times, the only thing I looked appealing was the salad bar so I made a salad. Big mistake. I had pains in my stomach and spent the next 2 hours in the bathroom. I am used to passing crew members who always smile and say good morning, beautiful day, etc. The staff was very unfriendly. The food in the main dining room was horrible. Presentation lacking, mashed potatoes every night no matter what you ordered and 2 pieces of asparagus or two slices of zucchini. Seriously? Who gets chicken parmesan with mashed potatoes? Toilets in several cabins didn't flush, paint peeling, rusty bottom of ship, no air conditioning in certain rooms, shows boring, comedian not funny except when he interacted and picked on passengers. Activities at the pool was minimal and basically the same each day. Not very creative. The gym was actually the best part of the ship but who wants to go on a cruise and spend the day in the gym for entertainment. I have cruised many times and the food by far was the worst. They need to retire this ship. Read Less
Sail Date February 2018
We choice this cruise for our 40th Anniversary. As fate would have it, Navigator was our 1st cruse ship we sailed on several years priviously. Our cabin was 1340, located on Deck 10, a Junior Suite. I must admit, we were impressed; Walk ... Read More
We choice this cruise for our 40th Anniversary. As fate would have it, Navigator was our 1st cruse ship we sailed on several years priviously. Our cabin was 1340, located on Deck 10, a Junior Suite. I must admit, we were impressed; Walk in closet, 2 robes, large vanity, even a tub! Of course the typical drawback, lack of power outlets. This was easily solved by bring along a surge protector and an extra extension cord.The balcony was large and spacious, I just wish they would pay more attention to the exterior windows. I cannot comment on the entertainment, as I never attended any of the shows. I did hear that the Ice Skating Sows were spectacular. We ate our evening meals with some delightful people. Our dinning staff was excellent and the meals were good. Honestly, some dinners were better then others, but still acceptable. The Port of Calls were fun. Having been to both Costa Maya and Cozumel, we knew the areas well. The only minor inconvenience was at Cozumel; The ship was anchored at the new international port, which is located the furthest from the center of town. Getting back to the Navigator of The Seas, we enjoyed being able to see the bridge from behind panel glass. There was also a nice chapel on top as well. We enjoyed the openness of the prominode, the bands playing, people lounging having drinks or coffee. Even the weather perfect! Read Less
Sail Date February 2018
This cruise was okay. My wife had paid for a Happy Anniversary room decoration that was supposed to be ready when we arrived and it wasn't, ruining the surprise. The first night at dinner was confusion: They took us in and then ... Read More
This cruise was okay. My wife had paid for a Happy Anniversary room decoration that was supposed to be ready when we arrived and it wasn't, ruining the surprise. The first night at dinner was confusion: They took us in and then looked around like they didn't know where to sit us. Then we felt rushed and steaks were cooked at wrong temps. The next day at lunch we were seated at a table that still had a dirty tablecloth and crumbs on it. After this, we had a new waiter at dinner named Jayesh who really made a difference for us. He was great! He was personable and cared about how his customers were being treated. The only other food type issue was the fact that they didn't have the free soft serve ice cream available after 9pm like Carnival does. Why not? Oh, probably to make you buy ice cream from Ben & Jerry's or get a shake at Johnny Rocket's. It's a simple fix that many people complained about. Be careful if you go to the little lecture about shopping at the ports - it's like sitting through a horrible infomercial. These guys MUST be getting a kickback from these overpriced stores they "recommend." You can get better deals elsewhere. We really enjoyed our time in Cozumel and the cabin stayed clean, however, the beds were hard and the AC didn't cool much. Other than these things we did enjoy the ice skating show, the game shows and the comedy on board. Being with my wife and celebrating our 25 year anniversary made it a great cruise! Read Less
Sail Date February 2018
It's my first time boarding Navigator of the Seas with my parents and siblings. I would say our overall experience was incredible. I am usually not a fan of spending my vacation on the sea but this one had been an awesome experience. ... Read More
It's my first time boarding Navigator of the Seas with my parents and siblings. I would say our overall experience was incredible. I am usually not a fan of spending my vacation on the sea but this one had been an awesome experience. I will rate my experience in detail: Ship: 4.5/5 The ship is so big and there were so many places in the ship where you can find yourself entertained or relax and have a quiet time. It's well equipped and all decks were maintained clean. As far as the decorations, I am beyond impressed (you will really feel you are in a cruise ship, which was great). Cabin: 5/5 I don't really mind having a studio sized stateroom as long as it is well maintained and clean. I mean sheets, linens, and bath towels were changed in a timely manner. Our stateroom attendant Basille (or Basil) - our stateroom was Deck 8, room 8653 - was excellent and very attentive. He was very thorough with his job and made sure that everything was perfect. As for our bathroom, there were so many spaces where I can put my toiletries and personal items. Closet was big enough to keep our clothing (there were 3 of us in the room) tidy. Lighting were excellent, just what I needed in a room. Room temperature was perfect. TV was okay (I have watched shows that I liked, but most of the time I am not really in my room so that's okay) Dining: 4.5/5 VERY EXCELLENT!!! > Windjammer: OMG, lots of food choices although I felt that breakfast was kind of repeated every day. Food was still delicious and hot (for hot foods). I just hope there were more options for fruit juices. Rate: 4/5 > Café Promenade: Best place for snacking 24 hours (well the only place that is open for 24 hours). Their pizza were delicious and freshly made. Service was very fast and they usually let you know how long it will take for the food to be ready. Again, I just wished there were more options for fruit juices. Rate: 4.5/5 > Sapphire Dining: THE BEST PLACE/SERVICE WE'VE EVER GOT. Our waiter Jackson and waiter's assistant Luciana were the best. They provided us excellent food service and great enthusiasm. They have great personality, were very cheerful, and were pretty much COOL! The manager along with Jackson and Luciana welcomed us with a huge smile on their faces. They also made sure that our experience was excellent with great satisfaction. Food was definitely delicious. WE REALLY ENJOYED OUR TIME HERE! Also, we got extra food since the manager prepared specialty food plus extra desserts on our second night at this dining room. THANK YOU SOO MUCH! You are 5/5 or 10/10 :) Entertainment/Activities: 5/5 There were so many activities to choose from (i.e. games, shows, fitness exercises, sports tournament, rock climbing, etc). Some of the things I wanted to do were scheduled at the same time so I had to choose which ones I would enjoy the most. However, those activities you were not able to do on the other day, they were offered in different days as well so you have the option to do them. Live music, dancing, parades, movies, shows were excellent (can't complain about it). Overall great experience. Service: I have mentioned earlier that we received excellent service so that's a 5/5 Ports and Shore excursions: I LOVE THEM ALL! Rating 5/5 in Costa Maya (Chacchoben and beach tour) with Israel (sales - excellent and he accommodated us well, customer service was excellent, and very friendly), Joel (our tour guide - very informative and I learned so much from him; he's great), and Guillermo (tour driver - very good, made sure our trip was smooth and on timely manner). Rating 4/5 in Cozumel for Snorkelling (I think I'm not a fun of snorkelling for long periods of time especially the waves were strong, but experience was still good). I would recommend Navigator of the Seas for family, friends, or couples cruise experience. It's worth it! Read Less
Sail Date February 2018
It is nice to be on a cruise with beautiful facilities and accommodation, but it's the best experience and heartwarming when you have people on board who treat you like family. We treasure the experiences we had with Royal ... Read More
It is nice to be on a cruise with beautiful facilities and accommodation, but it's the best experience and heartwarming when you have people on board who treat you like family. We treasure the experiences we had with Royal Caribbean International cruises (so far with Empress of the Seas and Navigator of the Seas). Our family did not just enjoy our wonderful experience with the our latest cruise with the Navigator of the Seas, but also the very good relationship that we have found with crew members to mention Jackson, Luciana, Mary Joy and the other male supervisor (sorry to forget his name but he is a very great person), all of them of the Sapphire Dining Lounge, are so awesome! Everyone were so professional, respectful and friendly. Our room attendants were all so great (we stayed at rooms 8653, 6259 and 6261), Jane and Chris of the Windjammer were so great too. Also Emely, who facilitated activities at Bolero and Schooner was so kind and fun. The entertainments at the theater were so fantastic. We also met Eileen at the Promenade cafe who is so kind. Dave Sibongo, the ship pianist, made us sing with by heart.Washy Washy, we love him. Of course, Cuddy, the ship director! He's so caring. Overall, it was so great! Neil, Eileen, Diane, Tolly, Yang, Nuriam and Hanjin Read Less
Sail Date February 2018
Our son arranged this cruise for us as an anniversary gift. We had a ride waiting to take us directly to the port when we arrived in Miami and when we left the ship for home. Getting on/off the ship was very simple and smooth. ... Read More
Our son arranged this cruise for us as an anniversary gift. We had a ride waiting to take us directly to the port when we arrived in Miami and when we left the ship for home. Getting on/off the ship was very simple and smooth. The cabin was well arranged and kept clean and comfortable during the cruise. We especially enjoyed the decorative towel animals the housekeeper kept putting in the stateroom. The food was excellent in the two dining rooms we used (Sapphire deck 5 and Windjammer deck 11). We ate our breakfast and lunch in the windjammer as they had a larger selection. The entertainment and activities were not in our interests. We are not drinkers/partiers. The service was excellent. Everyone we asked questions of answered us or referred us to someone who was more knowledgeable. When we needed something for the cabin, it was brought promptly. We probably wouldn't go again as there was nothing we enjoyed doing on board except watching movies and drinking coffee. We are not jewelry wearers and most clothing was too fancy to wear to places we visit at home. Read Less
Sail Date January 2018
Cold, impersonal staff and crew. Cold, undercooked food. Few activities. Crowded activities because there were so few. Poor scheduling of events. Rude cruise directors. Thankful that it wasn't my first cruise because I'd ... Read More
Cold, impersonal staff and crew. Cold, undercooked food. Few activities. Crowded activities because there were so few. Poor scheduling of events. Rude cruise directors. Thankful that it wasn't my first cruise because I'd never cruise again if it were. As it is I'll never cruise Royal again. This was our second Royal cruise and the first one was bad too when it came to the personality and professionalism of the staff. But since that was a new ship we gave them the benefit of the doubt because they were still learning the ins and outs of that ship. But the second time showed us that it has nothing to do with the ship, but with how the crew are trained in customer service. Smiles and hellos go a very long way, but we almost never ever saw a smile and only one staff member ever said hello to us first. With everyone else, we had to initiate a greeting. And don't get me started with the eye rolls and sighs of the people that work Guest Services. The nice staff were the ones cleaning the rooms. The ones that were actually supposed to interact with the passengers left a lot to be desired. And the water pressure in the shower was very poor. It took 6 minutes for the hot water to come up. Read Less
Sail Date January 2018
We were a group of 13 people, traveling together for the New Year's cruise on RCCL Navigator of the Seas. From the moment we checked in, we were disappointed in the service we received. While our cabin was beautiful, and our ... Read More
We were a group of 13 people, traveling together for the New Year's cruise on RCCL Navigator of the Seas. From the moment we checked in, we were disappointed in the service we received. While our cabin was beautiful, and our concierge was very accommodating, the whole cruise experience was disappointing and stressful. From dinner on the first night (our dinner table was occupied by other passengers, and the cruise line had a hard time finding a place for us to eat dinner,) to the poor quality of food in the main dining room (NY strip steak was inedible, not even sure it was beef.) This was our second RCCL cruise in 2017. We had cruised in July to Alaska with our kids and grandkids. The cruise line did not confirm our return flight with the airline, and it was cancelled, leaving us stranded in Anchorage, AK. Repeated calls to the cruise line did NOTHING -- the recording stated to contact the airline. The airline said they could not do anything, as the cruise line purchased the ticket and needed to confirm. BOTTOM LINE: DO NOT PURCHASE YOUR AIRFARE FROM RCCL. We ended up buying ANOTHER plane ticket to return home, at a premium price, of course. We have called and emailed the cruise line multiple times, but still have not had a response or a refund for the unused flights. We will not cruise on Royal Caribbean again. Ten years ago, they were wonderful, but poor management, probably starting at the top, has brought this cruise line down. Read Less
Sail Date December 2017
This trip was to celebrate my New Year's Day birthday. We had a smooth embarkation and disembarkation. First stop upon boarding... Vintages to order wine for the five day festivities! We surprised our favorite Sommelier, Nikola! ... Read More
This trip was to celebrate my New Year's Day birthday. We had a smooth embarkation and disembarkation. First stop upon boarding... Vintages to order wine for the five day festivities! We surprised our favorite Sommelier, Nikola! Luggage arrived by 2:30! We had carried on our formal wear since we boarded on NYE. Dinner first night was in the main dining room. We were quite disappointed. Service was great, food was not. We attempted to go to Specialty dining after that but others had the same idea. It wasn't easy getting in. Chops was great, Sabor excellent. We weren't really interested in the ports. Stayed by the pool in Costa Maya. Been there before and once was enough. Cozumel, we got off and had lunch with a friend. Our main entertainment was wine tasting and enjoying the bottles we bought. NYE was spent in the VIP party at Vintages. Appetizers and the wine.. of course. The balloon drop was right outside the venue! The officers mingled, Fun! A very special thing happened that is a great example of why we return to RCCL. When we first arrived, we caught up with Nikola and shared life events... he got married, is having a baby and we lost our home to Hurricane Harvey floods. I told him we were okay about the loss of furnishings, appliances, clothing but the sentimental things like baby pictures and wine label collection was difficult. On a prior cruise Nikola and his colleague took the labels off of our wine and mounted them on special paper, signed and dated them. So he knew what I was talking about. On the last day, he said he had a surprise for me... he came from behind the bar with the labels from the wines we enjoyed on the trip. He mounted them on hard paper! I was so overwhelmed with appreciation, I cried... what a heartfelt gesture... it's that extra special treatment that keeps us returning! Read Less
Sail Date December 2017
Chose this cruise as a back to back for this same ship leaving Miami on 12/08/2017. RCI did a fantastic job of processing for us consecutive cruisers. I highly recommend booking back to back cruises for logistical and stress-free reasons. ... Read More
Chose this cruise as a back to back for this same ship leaving Miami on 12/08/2017. RCI did a fantastic job of processing for us consecutive cruisers. I highly recommend booking back to back cruises for logistical and stress-free reasons. We were the last to leave the ship & the first to reboard. We were provided lunch in the Chop Grille which had a great menu and service. This was special treatment as we watched others board the ship and deadhead to the Windjammer. Downside to this 5day cruise: This cruise had more school age children than we have experienced and unfortunately adult supervision was not apparent. There was running in the corridors, screaming, fingers in food, crying, playing with the elevators and we retreated to our cabin. We have come to the following conclusion for our travels. We will not book cruises for less than 9 days. We will not book cruises close to school out Holidays. We will Check out cruising on Celebrity. Read Less
Sail Date December 2017
My wife and I went on this cruise because we purchased a new Kia. This was my first cruise with Royal and it was outstanding. The ice skating show was out of this world, it was amazing how much they could do in such little space. ... Read More
My wife and I went on this cruise because we purchased a new Kia. This was my first cruise with Royal and it was outstanding. The ice skating show was out of this world, it was amazing how much they could do in such little space. Growing up in Florida, I have never had the chance to try ice skating for myself so it was great to be on such a wonderful cruise and learn to ice skate. As a Floridian, the artificial wave was a great hit for me. Learning how to ski and kneeboard without a rope was spectacular and exciting. The shows on the boat were also very unique. The dancers did a wonderful job with broadway style dancing that my wife and I greatly enjoyed. I believe my cruise with Royal greatly outdid my previous cruises with Carnival and I would recommend any avid "cruiser" to check out Royal ships and enjoy. Read Less
Sail Date December 2017
This was my first trip with Royal Caribbean, after more than a dozen cruises with Cunard, Carnival and NCL. I didn't have unreal high expectations however, after this experience, I wonder why is it that RCI is considered a higher ... Read More
This was my first trip with Royal Caribbean, after more than a dozen cruises with Cunard, Carnival and NCL. I didn't have unreal high expectations however, after this experience, I wonder why is it that RCI is considered a higher standard in cruising? My first negative impression came from staff members, whom I suspect are underpaid and in less than decent conditions on the boat (they can't all be moody!). Most of them have questionable attitudes, as if they cannot be bothered. I am not one of those annoying, obnoxious, demanding customers, actually I have compassion and respect for workers, especially since I worked with Cunard myself. Our deluxe balcony cabin lacked bathroom supplies (no tissues, shampoo, or even bags for garbage) and seemed outdated, there was mold in the shower and in the toilet, yucks. Beds were hard and there were no individual controls for lights, which were either blinding or left us in the dark. Internet service package...I might as well not have wasted my money! Was expecting a work contract and needed to have email available, but was unable to refresh, let alone do anything online. Entertainment was mediocre at best, however I didn't expect super talent aboard a boat. What surprised me the most was the very, very poor quality of the food. Windjammer was distracting due to the buffet nature and variety...but their main dining room, Saphire, omg, every dish looked and tasted like a $3 dollar microwave meal. Don't know if I would give RCI another shot, would have to read reviews. For now, as far as big cruise liners, I believe NCL is a much better choice. This was like Carnival, with less desperate feeders and a higher quality crowd, but overly stuffed the same. Did I mention we waited 3 hours for disembarkation? Read Less
Sail Date November 2017
Our cruise aboard Navigator was prefaced with a 5-night stay on Miami Beach. We enjoyed the time exploring this area of Florida and the location within walking distance of many restaurants and attractions could not have been better. A ... Read More
Our cruise aboard Navigator was prefaced with a 5-night stay on Miami Beach. We enjoyed the time exploring this area of Florida and the location within walking distance of many restaurants and attractions could not have been better. A short Uber ride brought us to the Miami Cruise port and as a first time Platinum cruiser, we were allowed to be seated to await boarding. Embarkation went smoothly and we were on the ship by 11:30 p.m. and eating lunch in the Windjammer. We booked this cruise in October of 2016 for a November 2017 sailing and picked a deluxe ocean view cabin on the "hump" on deck 8 (8318). The cabin was very cozy with plenty of storage space for us. The bathroom was typical for a balcony room and did have the glass sliding doors. The air conditioning and all other amenities worked well. The ship felt full on this holiday sailing, many families and lots of noise, even in the Solarium. Food in the Windjammer was just ok but the MDR was much better. We also tried a couple specialty restaurants: Chops and Sabor, Sabor came out ahead of Chops. We felt that the steak in the MDR was just as good. What made Sabor a bit better was the atmosphere. We really enjoyed the decor and lighting here and because we ate here on Thanksgiving evening, we finally found a quiet space. Service on NOS was just as good as all other RCCL ships we have sailed. Our cabin attendant knew just the right amount of service we required. We don' like to be overly pampered and he made sure we weren't bothered. We ported at Costa Maya and Cozumel and had private excursions booked for both which made each port a fantastic stay. We reserved Maya Chan, an All-Inclusive Beach stay for the second time, and it was as good as our first visit. We also booked Omar's Volkswagen Buggy tour of Cozumel through Cozumel Cruise Excursions by Island Marketing and this was also fabulous. Of course the weather helped by being sunny and warm each day of our cruise. We, however, will probably not do a holiday cruise again and will probably not sail Navigator as we prefer the newer ships with more upscale entertainment. I will also not sail out of Port Miami again until the new Royal Terminal is complete. We had a 45-minute wait during disembarkation because of the backlog of passengers through customs and also were delayed 1 hour getting off the ship. This again could have been due to a Holiday sailing. Read Less
Sail Date November 2017
5 days (Bahamas & Cozumel) THE GOOD: I can't say enough good things about the staff, they were great. Helpful, friendly, courteous, and great at what they do. The ship activities are decent enough, but there probably are ... Read More
5 days (Bahamas & Cozumel) THE GOOD: I can't say enough good things about the staff, they were great. Helpful, friendly, courteous, and great at what they do. The ship activities are decent enough, but there probably are not enough for the amount of people on board. The food was pretty good (with one exception), we ate at every location (minus Izumi). There were a couple items at each location that were really good. THE BAD: Expect to get bombarded every turn about buying something, even if you already did. Purchased a couples massage only to get "harassed" about buying product after the massage. Purchased the 5 night dining package only to get "harassed" about buying the dining package. Extra fees, extra fees, extra fees. Even after paying for the tips in advance, expect to get blindsided by extra fees that aren't mentioned anywhere prior to the cruise. Room service? oh yeah, but it's $8 each time, and while most foods are included there are some that are only available for an extra fee (lobster, some steak items). Flow rider? great but it's only available for maybe about 4 hours each day, and if you pre-booked something, or are at a scheduled lunch? tough luck. Need a late night snack? OR couldn't make the assigned dining times? Only one other place to eat (open 24 hours) and the food was either bad sandwiches, or semi-warm gas station pizza. It was by far the worst food on the ship. THE UGLY: Worst bed I've ever slept on, hard as a rock. For all the marketing and sales pitches they throw at you for Cariloha you would expect them to have their mattresses and sheets in the room. You wanna sell a product let me sleep on it and try it out. Golfing simulator was broken the entire trip. Rooms aren't as "clean" as they should be, not dirty, but not clean. Internet was pathetic. It would work, then not work, then be great, then horrible. Expect the pools to be overcrowded, they are way to small for the number of people on board. Excursion was nice, until we get there and aren't allowed to take any pictures of video (even though the description said different). You have to purchase whatever the excursion took (only another $120). OVERALL: This was our first cruise. It was decent. Will we cruise again? Probably, but I'm just not sold on Royal Caribbean being our choice. We have 4 kids from 10-18, they didn't come this time, and I'm pretty sure they would have been bored after day 3. The constant sales pitches turned a needed vacation into a "I'm tired of hearing about anything you have to offer." Read Less
Sail Date April 2017
We chose this particular cruise because it worked well within the time frame we were looking at. Wanted to be back home in plenty of time for Easter. As well, we liked the fact that it departed from Miami and had stops in Bahamas and ... Read More
We chose this particular cruise because it worked well within the time frame we were looking at. Wanted to be back home in plenty of time for Easter. As well, we liked the fact that it departed from Miami and had stops in Bahamas and Mexico. The price point was great too as we were able to have a balcony room for a decent price. I read a lot of reviews that weren't great on the ships appearance, food, etc. This was our first cruise with RCCL so we had nothing to compare it to, but we were not disappointed and cannot wait to go back. We've already started planning our next trip and may take the exact same ship again. Will likely bring our kids next time though as we do thing they would enjoy it. Last cruise I did was with Carnival 23 years ago so can't really compare. Embarkation went fine. We got there around 11:30 and were on the ship by 12:45. It seemed a bit chaotic when we arrived at the port, but it went smoothly once inside the terminal. Disembarkation was fine as well. We picked a time of 9:30 to get off and left the boat around 9:15 to make our way out to the terminal. Our bags were there waiting for us on the luggage belt. From the time we left our station on the ship to going through customs, picking up our luggage, and in a taxi on the way back to the airport was 30 minutes. The ship was great. Could see a bit of sign of aging, but that's expected. For the most part very clean although I did find that our room could have been a bit cleaner. Cabin was a great size. Dining was very good. Limited selection in the main dining room but still liked the food and the service was great (Sheriton and Polvin). My husband complained that he found the portions weren't very big in the main dining room, but I thought they were fine. We had My Time Dining and went to the main dining room three times for supper and once for breakfast. We really liked the My Time Dining and would do that again. I had made reservations ahead of time online before boarding. That worked well. We had a late breakfast on the day of boarding so we didn't eat lunch on board which was fine. We tried to avoid it as many people commented how busy it was at lunch time. We ate at the Windjammer the first night which was fine. Busy, but not too overwhelming. We also ate there once for lunch and for breakfast. I found it annoying that it was a difficult process go get something to drink other than water and some juices. On our third night we ate at Chops Grills. It was amazing. I don't even like steak but ate every bite. Appetizers, desert, service excellent! We ate at Johnny Rockets for lunch once which was okay. Typical burger joint I suppose. I wasn't happy with the fact that the waitress didn't explain that the milkshakes would cost extra (over and above the $6.95 charge for our meal) when she asked if we wanted milkshakes. They were $4.50 each. Definetly would not have gotten them or at least not two. Promenade Cafe was fine for evening snacks. Entertainment was great. We saw the Ice Dance show the first night which I enjoyed, by husband could have gone without seeing it, but still said it was fine. Saw a comedian that same night, as well as the next night for the adult only show. Watched an Illusionist which was okay and a Comedian the very last night which was good. We also took part in The Quest game the last night which was alot of fun. We didn't take in any of the production shows or jazz performances as its not really our thing. Went to the Casino most nights, typical casino, smoking was a bit bothersome but we knew it would be. We spent some time at the pool area on the sea days, but it was rather annoying trying to find a place to sit. Many people just had towels on their seats and would be gone for hours. We were lucky to get two spots in the solarium around lunchtime as two people had left. Beautiful spot and free of kids. We booked our own port excursions before taking the cruise. We booked through a private snorkeling place in Nassau, Bahamas, highly recommend (Blue Hole Watersports). There were only four of us on the boat going out to snorkel which was nice. We also did some shopping and ate lunch at Senor Frogs. In Mexico we spent the day at Mr. Sanchos Beach Resort, again booked privately and also did some shopping on the way back to the ship. Great day and would highly recommend. Read Less
Sail Date April 2017
This 5 night cruise to Cozumel and Nassau fit perfectly into my our schedule. My husband and I work at a beach resort on The west coast of Florida. We take at least a cruise per year the past few years! This was our 3rd on Rcl. We have ... Read More
This 5 night cruise to Cozumel and Nassau fit perfectly into my our schedule. My husband and I work at a beach resort on The west coast of Florida. We take at least a cruise per year the past few years! This was our 3rd on Rcl. We have been on Independence, Enchantment, and now Navigator. We have also been on Norwegian, Celebrity and Carnival. I prefer Royal! I love the more open concept of the ship common areas and the understated elagance of the decor. Navigator was a beautiful ship! We arrived in Miami at 11:30 am, parked at the port and were on board by 12:30. We decided on the promenade view room 7555. It overlooks the forward part of promenade and across from Cafe. It cost a small amount more but, was so worth it! I loved the window seat! It was nice to see what was going on and people watch. We just couldn't afford a balcony view. We only had one dinner in MDR. We had 5:30 reservations and found it was a bit too early. We did go on formal night and to our surprise, were the only couple at a table for 8! Our server was very nice. I had the chefs selection snapper. It was good but, a bit bland. My husband loved his prime rib. The lemon meringue pie was THE best dessert I've had yet on Royal! The other 4 nights we had Windjammer and it was always great with plenty of variety. I do not agree with the reviews that say otherwise! The coffee in Royal promenade cafe was actually much better this cruise. I believe they may have changed brands? I'm almost embarrassed to say as for the ports: been there, done that and we didn't even bother getting off of this beautiful vessel! Instead, we lounged in the solarium hot tub and enjoyed the quieter atmosphere onboard. Our room steward was superb and our room was very clean. We didn't even see any dirt on the Lysol wipes we use to wipe down the room, ( we do work at a resort and know how things get overlooked;). The entertainment was mostly very good! I thought the singers and dancers were great and loved the performances! Loved the ice show. The first comedian was not that great. The comedian last night was pretty funny. (Names?). I enjoyed the cruise director Drew but, his assistant -again name? (Younger guyBritish), was great and had a fun, dry humor! we did the self disembarkation Friday morning and got to the dining room, as directed, about 30 min prior to the time and were up front in line. Once we moved we were whisked off in 15 min flat and after paying our parking fee of $100 for five days, we were back on the road. Yes, we loved Navigator. Yes, we'd go again! Perfect size! Read Less
Sail Date March 2017
This was our first time cruising from Miami, first time to Nassau, third time to Cozumel, fourth time on RCCL. We booked our excursions through the ship and did the Balmoral Island beach break in Nassau and the 3 Reef Snorkeling in ... Read More
This was our first time cruising from Miami, first time to Nassau, third time to Cozumel, fourth time on RCCL. We booked our excursions through the ship and did the Balmoral Island beach break in Nassau and the 3 Reef Snorkeling in Cozumel. I highly recommend the snorkeling and Gil and his crew. As it was just my wife and I, Main Dining was a hit or miss. We ate with two other couples 3 out of 5 nights. The impression was that they were also wishing they were sitting by themselves. We went to the Mexican restaurant the night we left Cozumel and then hit the Windjammer the last night. Good vacation for us. We briefly met more people at breakfast in Windjammer while sitting at big round end tables. Ice show was grand. We weren’t too impressed with dance and vocal troupe in Metropolitan Theatre. Nothing stood out. We met lots of back-to-back cruisers. We enjoyed the Filipino rock band and the Meringue band that played at the Bolero the last night. RCCL delivered on the promise and all ground and flight connections were made flawlessly. Oh yeah, the free bottle of wine in the room was great for bon voyage from Nassau and Cozumel. Thanks RCCL and we look forward to sailing with you again! Read Less
Sail Date February 2017
We used Uber to get to the port of Miami. This service has proved invaluable to us as we have moved up in years. The driver lifts our bags into the car as well as at the port. The Uber driver arrived within 2 minutes of our call. We ... Read More
We used Uber to get to the port of Miami. This service has proved invaluable to us as we have moved up in years. The driver lifts our bags into the car as well as at the port. The Uber driver arrived within 2 minutes of our call. We arrived at the port in approximately 20 minutes. There was a slight problem at the port because the the Uber driver argued with the porter about who should take the luggage from the trunk and the porter said he was just there to direct traffic. Finally after a minute or two of dispute the Uber driver removed the luggage and left. This was the first time we ever had an Uber driver argue with the porter. Check -in was smooth and pleasant. Always need to wear a sweater in the port building. It is very cold. We were unable to go directly to our cabin until 1:30 PM. We found that there was no sit down lunch in the main dining room. We usually do that on other ships. We find that it is much more relaxing way to start the cruise. The food on this cruise was not that good. Meat was tough, menu choices were repetitive, however, the potatoes, no matter how they were cooked, were outstanding. They had the best flavor. We also found that the Café Promenade Shop had the best cookies, muffins , danish and coffee. The pizza was average. Sandwiches were all covered with mayo so we never got to try them since we are not fans of mayo. Fresh fruit was also available. The service in the dining room was excellent and the waiters were outstanding. The piano player in the dining room was outstanding. However, each evening, the musical interruption that occurred right before dessert was served was too loud and annoying. It took away from the pleasant atmosphere with the beautiful views from the windows, polite waiters and lovely piano selections. On the second night of the cruise there was an announcement made thanking us for attending the Italian Night Dinner which was followed by loud Italian song. Everyone thought this was so strange since there was not one thing Italian on the menu that night. We had an inside cabin and were surprised how nice it was. It was more spacious than we expected. We even had a sofa in our cabin. The shower was larger than other ships inside cabins. No annoying shower curtain but 2 plexiglass sliding doors. Nice TV that was on a swivel so you could watch it on the couch or in the bed. It had a remote control that offered interactive activities. The sleep timer did not work . The choice of regular TV programs was ridiculous. They had 2 Broke Girls, The Big Bang Theory and The Person of Interest. Those shows are fine but they showed the same episodes over and over again on the same day and then the rest of the 5 days also had the same episodes repeated over and over again. The beds were another story. The mattresses were so thin it was like sleeping on the floor. Our cabin steward, Wayan, tried his best to make it softer but nothing helped. Wayan said he checked and they did not have any spare mattresses to replace it with but he would try to add some padding. Even after adding 5 layers of padding it still felt like we were sleeping on the floor. Finally on the 4th day of the cruise they tried adding a bed board but it made it even harder. At last they found another thin mattress to add to the 5 layers of padding. This finally helped. The front desk manager and the Hotel Manager apologized for our discomfort but did nothing at all to compensate us for the problem. Royal Caribbean needs to think about replacing their mattresses with good quality pillow top mattresses. The Ice Skating show was amazing and was one of the few highlights of the cruise. The shows in the theater were disappointing except for the last comedian, Rodney Johnson, his early show was hilarious. We loved the Marriage Game but because of the loud talking of the bar staff in the back of the theater we had difficulty hearing the show. How disrespectful! We enjoyed the "Who Wants To Be a Millionaire Game" as well as all the Trivia games. We met some very nice and knowledgeable people at trivia. We found Trivia to be very interesting. Trivia was held in the Schooner Lounge. The lounge was comfortable but the rule about no E-Smoking was not strictly enforced. We totally enjoyed "The Quest" game show. The assistant cruise director did an excellent job getting everyone to participate. Debarkation went very smoothly and we were off the ship in 20 minutes. We used Uber to go home and only waited less than ten minutes for our driver to arrive. The port was very crowded with traffic. The driver helped load our luggage and got us home in 30 minutes. He was a very safe driver. He also took the luggage out of the car for us. Uber is great. They even gave us a 25% discount for using them. As far as using the Navigator of the Seas again, I think that would be doubtful. We enjoyed our previous cruise ( two months earlier) on the Empress of the Seas much more. Read Less
Sail Date December 2016
After driving to Miami, we made it through the port quickly. We had a little wait as they were still waiting on a few folks to disembark, but RCCL kept us in the loop as we waited in a comfortable waiting area. Once we were on board ... Read More
After driving to Miami, we made it through the port quickly. We had a little wait as they were still waiting on a few folks to disembark, but RCCL kept us in the loop as we waited in a comfortable waiting area. Once we were on board Navigator, we started to become familiarized with the beautiful ship. We were able to find Windjammer Cafe very easily because of the digital navigation boards and friendly staff. I was apprehensive about the cafe after a subpar experience in September on Enchantment of the Seas, but this was a completely different, entirely enjoyable experience. Our party of 6 was missing two people who slept in and traveled separately, but waiter Dennis greeted us, put together a table, and made us feel comfortable. Holding two extra seats wasn't an issue as the space in Windjammer on Navigator was ample for everyone boarding to dine. Dennis kept the drinks flowing and service was outstanding. The food was a typical Windjammer selection of classic favorites and some unique dishes that ensured anyone can find something- often too much- of what they enjoy. When our Junior Suite (JS) was ready, we opened the door to find a huge interior space and ample balcony area for the two of us. The other four with us had Oceanview Balcony staterooms that were very nice as well, but the JS was amazing. Note, we did book at the right time to get a JS upgrade at a great rate.The full size shower/tub combination and having extra space to stretch out in the room were worth the extra cost, but if I had to pay the full cost of a JS, I think we would have just kept an Oceanview Balcony since we pack light and don't hibernate in the room much- so a lot of the space went unused. We reserved the Chef's Table for our first night's dinner. When we learned that it would be in the Windjammer Cafe, everyone was on edge regarding what was to come. We totally underestimated what they would put together for us. The food and wine pairing was perfect and the unique cuisine was unimaginably awesome. If there could be a downside, it was that everything after that meal can't compare! However, subsequent nights' dining in the Sapphire main dining room included delicious food and generally excellent service (after a brief discussion with the assistant waiter on the first night). Bar service missed the mark a couple of times with incorrect or forgotten cocktails, but seemed to improve as well. Shows on board Navigator were great. Late night festivities were fun. The itinerary was a perfect mix of ports and sea days. Overall, our Navigator of the Seas cruise was an amazing experience with exceptional service with a price tag that didn't break the bank. It restored our faith in RCCL so much that we booked another cruise for next year! Read Less
Sail Date December 2016
This cruise was a christmas present from my son. I was excited to try a new cruise line. We had only cruised with Carnival in the past. We spent the night prior in Miami and went to South Beach where a fight broke out between two groups of ... Read More
This cruise was a christmas present from my son. I was excited to try a new cruise line. We had only cruised with Carnival in the past. We spent the night prior in Miami and went to South Beach where a fight broke out between two groups of stupid kids. Other than that it was ok. The morning we went to the port was a complete and total mess with 5 ships in port that day. Navigator had Terminal A which is nothing more than a make shift terminal made of 2 tents. They had been late getting into port so was delayed on boarding. They had people just standing in line wrapped around the parking lot with no type of shade for hours but did give out bottles of water (not cold). Embarkation for some passengers was over 3 hours long. Luggage took forever to be delivered b/c it was left in piles in the parking lot until right before departing. The food in the main dining room was decent, a bit better in flavor than Carnival but not a large selection. We ate at Chops Grille which was amazing and worth the extra price. We also ate at Izumi twice which I think was the best food on the ship. You can even get it to go which is good. We ate on the Lido for dinner once which had a good selection. Lunch on Lido was pretty boring with everything being pretty much the same thing everyday. We ate lunch at Johnny Rockets once which has a fee of $6.95/pp for all you can eat if you dine in or one meal if you get it to go. It does not include milkshakes which you have to pay over $5 extra for which is ridiculous. We ordered breakfast room service most days and it was typical eggs, bacon, sausage, breads, pastries, coffee, and juice. Time slots for delivery are every 30 minutes (FYI they deliver at the very end of your 30minute slot most times). Overall service was mostly good. The pool deck could absolutely use more bartenders and waiters on sea days. There were only 2 on 2 of our 3 sea days if you could even find them. The last day was a bit better. Towels on the pool deck are horrible. They are like your basic bath towels from Walmart-towels in bathrooms were much better. Carnival definitely has RCCL beat on pool towels. One pool bar upstairs did a great job at getting drinks in a decent amount of time which the bartenders on the downstairs bar were slow and didn't seem to know how to make drinks. Most of the staff looked miserable and even though they would help you when you asked they really didn't seem like they wanted to. Entertainment/Activities - basic cruise ship entertainment, nothing exciting worth talking about Labadee Haiti -great little island, got the beach lounger for 2 which was a good little investment, lunch on the island was the typical hot dogs and burgers that you could get on the ship so again nothing exciting. good service and beautiful beach. San Juan Puerto Rico -many ships in port that day, our time was 2-10pm which sucked because you didn't have alot of time. We just walked around and did some shopping. Most of the deals they talk about online and on the ship are not that great so not really worth it. St. Maarten - we did the Maho beach experience ($45/pp) which was a lot of fun. There was an air conditioned bus ride that took about 30-40minutes due to Maho beach being nearly on the other side of the island. The beach is beautiful but small and the Sunset Beach Bar is right on the water where you can get drinks, food, souvenirs, and you can rent chairs/umbrellas ($20)and a waiter will bring you drinks (not included). You can sit on the deck and watch the planes depart and arrive or on the beach. The gazebo bar sucks for service, not nearly enough bartenders and if you're a guy or a woman with a shirt on and a woman removes her top lets just say you are getting moved to the back of the line (they get served first). You get about 3 hours on the beach before you take the bus back which is an even longer ride due to traffic, they will drop you off to shop but you have to take the water taxi, regular taxi, or walk back to port. It could be due to cruising during the school year but there were many more older people on the ship. Most of the Diamond/Platinum or whatever they are on RCCL we met were very rude, like they think they are something special. One gentleman who was a new Diamond/Platinum told us they were very rude to him because they felt he did not dress up enough for their "meeting" in the lounge. Not a big party ship in my opinion which is fine. The typical parents who don't watch their kids of course. At least 3 kids whipped out on the pool deck and hit their heads and no one could find their parents. Read Less
Sail Date November 2016
1) Royal Caribbean does not allow criticism, just accolades in their web reviews. 2) Royal Caribbean and other cruise lines are now floating retail malls intent on selling you every minute on board. Even in the food service in their ... Read More
1) Royal Caribbean does not allow criticism, just accolades in their web reviews. 2) Royal Caribbean and other cruise lines are now floating retail malls intent on selling you every minute on board. Even in the food service in their main dining room (in the past superb), their menus are becoming dull and not as well prepared as though promoting their expanding "on board paid" restaurants now provide the best they have to offer. Main dining table service remains excellent. 3) After five cruises, the dancing and singing shows remain great (especially the Broadway Fever performance with Margaryta Garmash-Kyiv and Levgen Tkachenko / 5 stars) as well as the ice dancing and the Platters. However, they could have left the comics on shore. Personally, we would have preferred to see more of the Royal Caribbean Dancers and Singers. 4) It bothers us that some have historically slighted the service crew on deserved tips (their primary income), but Royal Caribbean now processes passenger automatic tips. You have to go to the desk to opt out if you want to direct your gratuities to those working their best for you in the now "WOW" program. 5) There is no space provided on the Royal Caribbean survey for anything like the above and "that" is a management issue. Read Less
Sail Date October 2015
Navigator of the Seas Ratings
Category Editor Member
Cabins 4.5 4.3
Dining 4.5 3.9
Entertainment 5.0 3.8
Public Rooms 4.0 4.2
Fitness Recreation 4.0 4.1
Family 5.0 4.1
Shore Excursion 4.0 3.7
Enrichment 2.0 3.4
Service 4.5 4.3
Value For Money 4.5 3.8
Rates 4.5 4.2

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