6 Royal Caribbean Navigator of the Seas Cruise Reviews for Romantic Cruises to Mediterranean

See belowThis truly was a disaster. My wife's 50th birthday treat, a weeks cruise. My wife was either angry or in tears for the week. Everything was going well until the first day proper when going to use the bathroom it was ... Read More
See belowThis truly was a disaster. My wife's 50th birthday treat, a weeks cruise. My wife was either angry or in tears for the week. Everything was going well until the first day proper when going to use the bathroom it was flooded. Not convenient when needing the toilet. Let that one slide after staff came round rodded the pipes and staff cleaned and sterilized. 2 days later went for breakfast. Asked a member of staff for some toasted white bread. Curtly informed that "its over there" I then explained that there was non only brown and got the same reply and he walked off. So I wandered around the Windjammer restaurant until I found some was brought out The very next day I went to the cafe on the Royal Promenade. Many things were on offer Pizza Rolls that had been made up by the staff behind the counter. I asked if they could make me a cheese and tomato roll as I didn't like the ones they had made. You can guess the answer...No. They did offer to make a turkey roll. I don't like turkey. At dinner ate nothing while wife ate due to not liking fatty foods lamb etc. Should mention the day before had an excellent mushroom soup. Woke up the next morning at 0645hrs by noise of machinery outside my cabin door. On getting dresssed to find out what the hell was going on, I found a maintenance worker rodding the pipes again. My neighbour in the next cabin was outside his cabin door and informed me that he had gone to use the toilet and found it flooded. I went inside my cabin and found the same. Due to previous incidents my sense of humour was really being tested. Wife at this point broke down in tears and wanted to go home. I would have left the ship if my car hadn't been at Southampton. I enquired as to moving to another cabin but was assured that all other cabins were taken. Went to the windjammer restaurant for breakfast and spoke to asst manager and informed him of incidents. He said he would arrange to have a nice fillet stake available in the main restaurant for me the next evening as an apology. I thanked him. The next evening in the main restaurant was not offered the steak so again ate nothing. I have saved the best until last. The last day of the cruise (yesterday) My wife went to the toilet only to find that she could not flush. The reason being that there was no water in the toilet. I then had to fill the toilet with water from the tap in the bathroom using the kettle. Finally I was able to flush the faeces away. I reported the matter and the problem was fixed. Staff at the front desk rang up and as we had suffered we would be be given a 20% credit off our next cruise. I refused this, I was then offered a steak dinner, I refused this and was then as a last resort offered a bottle of wine. I nearly exploded. Last night i was woken by what I thought was water sloshing about. I got up out of bed to find not only had the bathroom flooded yet again but that it had spilled over the protective lip of the bathroom and was now soaking the carpet. I got dressed, the good lady was fuming and I was a touch more than angry, I stormed down to the front desk only to find my neighbour forcefully explaining that for the third time this week and by far the worst flooding had happend. This was at 0200hrs local. I had an early call booked for 0600hrs. Staff offered both of us other rooms and explained they were ones with a balcony. As that was going to make a difference to the cruise experience. My wife and I then packed and moved everything up one floor and to the other end of the ship. Best thing about this cruise was getting off the ship. The who thing was a complete disaster. I was assured by my booking agent that Royal Carribean were a first rate cruise line. I was badly misinformed. This was our first and will probably be the last cruise I will ever go on. Is there a decent cruise line out there I wonder. I doubt any compensation will be forthcoming as an apology. I certainly wouldn't accept any discount or pay for any cruise that Royal Carribean would offer unless it was gratis for ruining my wifes 50th birthday present. (I will inform if they offer this but don't hold your breath). As soon as I can I will post pictures and video on You tube. They may say I am lying but no matter I would tell them to have a look at the maintenance mans log and it will confirm. Read Less
Sail Date October 2018
Have cruised with RCCI previously. Expected the ship to feel big, like Independence, but in reality seemed a little smaller..didn't matter though. Quality of musicians in the bars around Navigator were exceptional. Bar tenders very ... Read More
Have cruised with RCCI previously. Expected the ship to feel big, like Independence, but in reality seemed a little smaller..didn't matter though. Quality of musicians in the bars around Navigator were exceptional. Bar tenders very friendly and attentive. Remembered our name, cabin number and drinks preference, really quickly, was very impressed. Jacuzzis lovely and warm and quite easy to find sunbeds most days. Food delicious, one other reviewer here has complained at the length of time that it took to have dinner. For me, going out for dinner is an occasion, that doesn't want to be rushed. A little empathy and a pleasant personality ensures that your requirements are met. We had no trouble getting a table in the area we preferred, with the fabulous waiting staff we preferred (Edwin, Karan, Fabiano) and catered for by Estefania at the door...very very attentive and ensured we thoroughly enjoyed our experience. Perhaps if other passengers are wanting to be 'fed quickly', they should eat in the Wind Jammer...quality food and service takes time. I do agree there was a lack of accompanying vegetables with the starter and main meals, however, if you add up all the calories, from start to finish of the 3 course dinner, plus drinks, there is certainly no shortage of calories there. Read Less
Sail Date September 2018
Chose this cruise because of itenary and we enjoyed visiting each one. Embarkation went smoothly and cabin was ready for 1 pm which was great. Cabin was at front of ship and although nice it was very noisy . Our attendant was fantastic and ... Read More
Chose this cruise because of itenary and we enjoyed visiting each one. Embarkation went smoothly and cabin was ready for 1 pm which was great. Cabin was at front of ship and although nice it was very noisy . Our attendant was fantastic and always welcoming. Din8ng was great in windjammer but not in main restaurant took to long and sat with too many other people. Entertainment great especially Perry Grant who made the cruise!! Also other good headliners but I thought we was on comedy week as we had 4 comedians who were all very similar but still enjoyable . Really enjoyed Cody mindfulness talks they were great. Bar staff couldn’t do enough for you especially those in schooner bar . Main fault was the shuttle bus in Lanzarote what a rip off £12 dollars for 0.5 miles everyone complaining but to no avail very arrogant gentleman at shore excursions in fact worst attitude of all staff on ship . Great holiday would like to return to Navigator after refurb Read Less
Sail Date September 2018
Cruised about 20 times - 4 or five with Royal C. Check in very quick and onboard by 11.15 Cabin not cleaned properly for the 2 weeks - never hoovered ( same bits on the floor when we arrived, were still there when we left. Shower ... Read More
Cruised about 20 times - 4 or five with Royal C. Check in very quick and onboard by 11.15 Cabin not cleaned properly for the 2 weeks - never hoovered ( same bits on the floor when we arrived, were still there when we left. Shower had hairs from previous customers... Windjammer awful as not enough staff(maybe due to cuts?) so tables not cleared away quickly enough so you had to sit at dirty tables. Then they were wiped down with dirty napkins - not good enough! Food in Windjammer way down on quality. No one there now to cook you fresh toast, they just cooked it in advance and bought it out in piles so it was cold. Same with fried eggs cooked in a large number then left on plates to congeal, again not good enough. Entertainment rubbish, worse than any cruise we have sailed on. (only one's who liked it were the first time cruisers) Only 1 decent act in 2 weeks were the soul band and we had seen them before on a previous cruise LOL. All other acts were no more than UK pub act types. types. waiters were scarce in all bars properly as so many had bought drinks packages so they did not need to hurry as they already had their money. We had second sitting dining and we went out about 7.30 to see some live music before dinner. Unfortunately there was only live music on Boleros,which seated around 50.... and the ship had 3200 passengers????? Se had to either walk around the shops every night, sit in the lounge on deck 14 staring at the walls or sit in the big star lounge on deck 5 staring at the walls. Why can't these be used for live music? Entertainment when at sea? Belly flop comp? throwing bean bags? paper plane flying in the promenade??? Get real this is not 1950. Royal C is marketing themselves as a modern cruise line and this does it no good at all. Food in the main dining room again no more than average, with little flavour or taste. They tried to make up for it with huge portions. Everywhere was sell, sell, sell. They even tried to sell us speciality restaurants while we eating dinner in the main dining room! Read Less
Sail Date September 2017
This cruise was chosen to experience our first cruise from Southampton and first Royal Caribbean cruise. Also the itinerary included a couple of places we had not visited before - Cartagena and Lisbon; there was a last minute change of ... Read More
This cruise was chosen to experience our first cruise from Southampton and first Royal Caribbean cruise. Also the itinerary included a couple of places we had not visited before - Cartagena and Lisbon; there was a last minute change of itinerary due to a problem at Genoa. Also we both had special birthdays this year and a special anniversary while we were away, and decided to celebrate with this cruise. Southampton have embarkation all under control - no issues at all. We were so disappointed in the ship - Navigator of the Seas looks very poor in places - external paintwork, furniture in the cabin, the theatre - and is desperately in need of a full refurb. I must admit we are used to smaller ships and this cruise just confirmed why we prefer them. Queues are in evidence everywhere - lifts, dining rooms, seating in public areas....The worst experience was at Lisbon - we arrived at 12 noon for a 7.5 hour stay and only one gangway was open to get 3000+ passengers and some crew off. We made 2 attempts to get off the ship but like many others gave up after waiting around in queues, and spent the rest of the stay there watching the building work going on at the terminal. The reason was apparently because it's a tidal port and only one gangway was accessible. Apologies followed some heated complaints but this was really poor planning - I don't imagine it is too difficult to work out tide times? We spent two days at sea after leaving Southampton and then two days at the end of the holiday - on both occasions we chugged along at a slow-ish rate. Clearly the return journey could have been completed much sooner, or a further stop could have been included but I guess passengers don't spend as much money when we have the chance to get off the ship, instead of being captive audiences. We don't have any complaints about the food - Sapphire restaurant and the Windjammer self serve café both being excellent; inevitably there are a number of other restaurants which have an extra charge if you want to eat there and R C certainly use every opportunity to encourage passengers to use these. Service was generally very good with individual crew members being lovely; but we were left with the impression that the atmosphere was not nearly as cheerful and fun as other cruises we have been on. We were shocked to discover that crew members work for 7+ months without even one day off. Previous cruises I am sure gave staff a day off once a month or so. Perhaps this explains a distinct and noticeable lack of fun and camaraderie amongst crew members, which has been common to our previous cruises, and which we believe makes all the difference to the passengers experience. This takes me on to entertainment - or should I say lack of entertainment and activities. Very poor, basic entertainment, and hardly any personality or charisma between the entertainment team - with one or two exceptions. The guest acts were generally the worse of any we have experienced. There were more families in evidence than on previous cruises and the ship is certainly geared to family holidays. We also found that R C take absolutely every opportunity to get passengers to spend money; be prepared to watch the same tv programmes all day, every day, unless you pay for a movie. We did not take any excursions - prices were ridiculous. Written information about each port was poor compared to that we have seen in previous cruises - no maps of the ports unless it was to direct passengers to shops R C recommended. If a shuttle bus was provided, there was a cost. Alcoholic drinks have an 18% gratuity added. We made sure we were taken out of the automatic gratuity scheme and gave to particular crew members who we wanted to show our appreciation to. Future cruise bookings seem to be the number 1 agenda, along with selling the various services on the ship. One positive thing we noted was the number of disabled people who seemed able to get around easily using mobility scooters. We also found that certain crew members were very supportive to people who were travelling alone or very elderly - well done there R C. We had been really looking forward to this cruise for many reasons, but we have already decided that R C is not for us. It was recommended to us by many people but sadly our experience has put us off. We paid a lot of money for our holiday on Navigator of the Seas but feel so let down. Future cruises will be in smaller ships, with happier crews and more enjoyable for us! Read Less
Sail Date September 2017
first cruise on Navigator of the Seas and most definitely our last! Poor quality food, very little choice, no fish selection of vegetables or fish, served luke warm and repetitive. I would liken the food to a budget holiday camp! Poor ... Read More
first cruise on Navigator of the Seas and most definitely our last! Poor quality food, very little choice, no fish selection of vegetables or fish, served luke warm and repetitive. I would liken the food to a budget holiday camp! Poor entertainment and little to do on board other than gamble in the casino and drink copious amounts of alcohol to numb the boredom! Unkempt passengers with shocking manners! The most uncomfortable bed i have ever slept on, but was offered a piece of sponge off the cabin boy to put on the bed to help the issue, unbelievable really! Cruiser staff constantly on the sell to make more money, overpriced drinks at bar. Overall the Navigator of the Seas cruise ship needs a complete makeover, revamped food menu and staff professionally trained to actually cook food and serve it HOT! Entertainment programmer seriously needs to look into hiring professional and exciting acts! I would not recommend this cruise ship at all unless you are not fussy about quality food and entertainment, which usually, may I add, decent cruise ships offer, but not this one! Read Less
Sail Date October 2016
Navigator of the Seas Ratings
Category Editor Member
Cabins 4.5 4.3
Dining 4.5 3.9
Entertainment 5.0 3.8
Public Rooms 4.0 4.2
Fitness Recreation 4.0 4.1
Family 5.0 4.1
Shore Excursion 4.0 3.7
Enrichment 2.0 3.4
Service 4.5 4.3
Value For Money 4.5 3.8
Rates 4.5 4.2

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