5 Royal Caribbean Navigator of the Seas Cruise Reviews for Romantic Cruises to Caribbean - All

This was our first Royal Caribbean cruise (Navigator of the Seas) after numerous cruises on Carnival and Princess. Our last cruise was five years ago. Embarkation was pretty painless; lines moved quickly. Overall: The ship just was ... Read More
This was our first Royal Caribbean cruise (Navigator of the Seas) after numerous cruises on Carnival and Princess. Our last cruise was five years ago. Embarkation was pretty painless; lines moved quickly. Overall: The ship just was refurbished and was in very good shape. The bars and restaurants were all clean. There were plenty of bars and restaurants. The promenade shopping area is very nice. The staff on this ship is very attentive and friendly; service was excellent. Drinks were weak. There is a constant push to buy an extra shot for a drink, pay to eat in the specialty restaurant, or buy the special chef's choice in the dining room. I felt like I was being nickel and dimed through the trip; too much pushy upselling. Cabin: we had a balcony cabin. The room had lots of storage space. The bed was hard as a rock. The slider was difficult to maneuver but offered a great view. The bathroom was adequate but with little counter space. There was a medicine cabinet, which was nice. The shower was small but functional. Food: This was the biggest disappointment. The buffet food was boring and bland. It was a challenge to find enough to eat for breakfast or lunch. The dining room food was not much better. There were a couple good vegetarian dishes. There are several specialty dining restaurants and they push them pretty heavily; we did not try any of them. Entertainment: The production show we went to was terrible. The dancers were not in synch and the singers were not exciting. There was a Beatles tribute show that was fantastic. The guitar player/singer in the pub (Jimmy B) was very entertaining. We did not try the disco. Movies were shown nightly by the pool. The television in the cabin was very limited and showed the same episodes of Big Bang Theory and Two Broke Girls over and over; dismal. Movies on the television were pay per view; not what I'm accustomed to from Carnival. Ports: We stopped at Grand Cayman and walked around town; been there before. We went on a tour of Hope Plantation in Falmouth Jamaica; that was interesting. I'm not a fan of Falmouth overall versus Ocho Rios or Montego Bay. Our last port was Labadee and it was the best of all; we had a perfect day on the beautiful beach. Debarkation: Very fast and straightforward. You can carry your luggage off yourself, use a valet who will take your bags to the airport for you, or go through the normal route of being called by group according to your travel (flight) time. While we did enjoy the cruise we will likely not try this cruise line again. The quality of the food is a deal killer for us. Read Less
Sail Date April 2016
Navigator of the seas (Royal Caribbean) Let me start by saying the ship itself and all of its amenities are great. We enjoyed the variety of activities. We also through the ports of call were very nice and enjoyed Jamaica a great deal. ... Read More
Navigator of the seas (Royal Caribbean) Let me start by saying the ship itself and all of its amenities are great. We enjoyed the variety of activities. We also through the ports of call were very nice and enjoyed Jamaica a great deal. That being said this is how our cruise with Royal Caribbean went… My wife and I saved for this trip for a long time and we were very excited to be able to go. We spent a long time reading reviews and looking into cruise lines. We have been on 2 other lines (Carnival and Norwegian) and we were happy with them. I do not believe that our expectations were out of line and we try to be very grateful for every experience we have. Our trouble started as soon as we got to the port of Fort Lauderdale. While in line waiting for the porter to take our luggage we over heard him VERY loudly cussing and complaining about how he was only getting small tips. This went on for the entire 5 min or so while we waited in line. He seemed to get louder and more angry as we got closer. When it was our turn he stuck his hand in my wife's face and said very roughly "do you have a tip for me"? We had decided not to tip him because of his language and attitude (VERY BAD DECISION). As we walked away we talked about what he might do to our luggage. So we now got on the ship and headed to our room. We found our floor but we were stopped and told our room was not ready because they were behind scheduled. We were told it would be around a half hour and we were ok with that. We spent about 45 min looking around the ship and then headed back to our floor. Again we were told that the room was not ready. So again we walked around while we waited. It ended up that we waited over 2 hours to get into our room. Still not upset by this point. Things happen. When we finally got in the room we started to unpack our carry on's and look at the room a bit. The room itself was typical in size and layout and what we expected and paid for. What we found as we looked closer was disgusting. I went to put some things in the draw next to the bed and found a male sex toy. The draws on both sides of the bed were full of an oily substance (you can guess what that was I’m sure). We immediately went to the front desk to complain and ask that our room be thoroughly cleaned. The guest service person was very apologetic and said she would take care of it. We headed back to the room and waited. While waiting we found that the safe was broken and not working. By that time the room attendant and his supervisor came in and took the trash can the toy was now in and said they would clean the room. A few min later he came back with the toy in his hand and tried to tell me it was a party favor they were handing out during the last cruise and that it was not a sex toy. I have pictures if you would like to see them and I am not naive. From what I had heard of the last sailing and what I know of things I can say that %100 that it was a sex toy and that it was disgusting! They cleaned the room but the drawers remained oily the whole trip. So now it was past dinning time and our luggage was just getting there. And as expected the handle on our suitcase was broken. Back to the customer service desk again. The person at the desk asked that we bring her the luggage and that they would try to fix it and if they could not that they would compensate us for the suitcase. She told us that she would call us the next morning to let us know the outcome. We were as polite as possible with her but upset by that time. The next day was a day at sea and seemed to be ok for the most part. We did start to notice two things that made us a wonder if this was a norm for Royal Caribbean. The majority of the staff had a very hard time understanding English and small things were let go for longer periods of time. For instance one night in the dining room I ordered stake and the server repeated shrimp. I said not steak and again he repeated shrimp. Finally I said no steak and pointed to the steak on the menu and he smiled and nodded and walked away. When the dinner came he brought me shrimp. This was a common thing with the majority of the staff. We also noticed things like dirty dishes being left to sit on tables for a very long time. Or cleanliness issues not being addressed for a very long time. All of the other cruises I have been on the staff was on the ball and took care of these issues quickly. The next morning came and went and we got no call about our luggage but we had a day planned so I did not want to bother with it. We headed to our stop on Grand Cayman and our excursion. We were supposed to do a 4.5 hour excursion with part of that time spent swimming with stingrays and part swimming with dolphins. As we got there they sent us through some type of bird encounter which we found odd but we went along with it thinking it was filling time until the boat was ready. Next we took the 20 min boat ride to the sand bar where the sting rays were and spent around 15-20 with them before being told to load up. After the boat ride back to shore we were loaded back on the bus to go back to our ship even though every person on the bus except for 2 was agreeing that we paid to swim with the dolphins. They said that that was not part of the price and to talk to Royal Caribbean. So back to the ship and back to customer service we went. This time we were told that our issue was going to be brought to the attention of the excursion manager and that he would call us. At the same time I asked about our luggage and was told that they could not fix it and was given a very poor quality suitcase would probably half of what I paid for the one that was broken. With out a call or any follow up we notice a $20 credit for our excursion and not a word (call) about the mix up. So we missed well over half the excursion but were only given less than quarter of our expense back. Not real fair and not very professional if you ask me but they didn't bother to ask. The next night we went to a show and I purchased a drink for my wife and I before the show. The theater was not that busy yet. The waiter brought us our drinks and he gave me my card and recite. back. I didn't bother to look at the card I guess that was my fault but 4 hour later when we tried to get back in our room I found out that I had gotten the wrong card and that someone was using mine so back to customer service we went. This time we asked to speak to a manager. We just wanted to get off the ship by this time. We were brought into a back office and spoke to the assistant service desk manager. After telling him our story he polity apologized and said something along the lines of these things happen let me buy you a dinner in one of the specialty restaurants. We explained that we were not looking for a hand out but that we wanted to know if this was normal or if it was just us. Finally he set us up to go on the wave runners in Labadee even though we had an excursion planned. we accepted thinking we could do both. The next morning we headed to the stand where the wave runners were and we were told that it had been canceled. We found out a few minutes later from another passenger that they had received a call the afternoon before letting them know that it was canceled. That means that the assistant manager the night before knowing how upset we were didn't bother to check and set us up on an excursion that had already been canceled. And yet another let down. The food in the main dining room was so so all week but that last night we actually got up and left due to the quality of the food. The chicken was like shoe leather and my wife said her food tasted funny. So now that I have said all that you deiced was it just us and we had a fluke string of bad luck or is it this way all the way around Royal Caribbean. You deiced. Read Less
Sail Date January 2016
Was on the Navigator in 2013 and had bad experiences. It was going in to be refurbished . RCCL was so gracious to give us a discount for our many problems with our state room. The updated ship was great. Our room was wonderful, all the ... Read More
Was on the Navigator in 2013 and had bad experiences. It was going in to be refurbished . RCCL was so gracious to give us a discount for our many problems with our state room. The updated ship was great. Our room was wonderful, all the staff was great, we enjoyed our cruise so much more than before. The food was excellent. The mingle and meet was very nice. A lot of members already knew each other from the roll call. Great time to meet new cruisers. We enjoyed the growth at the berth in Jamica with new business. Jimmy Buffet Margaritaville was the best for free wi fi. Look up Laura to wait on you she goes beyond just being a waitress. We didn't have to go into town all the shopping you could want is right outside your ship. We would do it again. The entertainment was 5 star. The ice skating is a must. The entertainers we almost Vegas Style. The hot tubs were HOT not only heat but with the friends we met in early AM. Be sure you check the new Flowrator surfing. If you don't want to try, just watching was entertaining. Read Less
Sail Date October 2015
My husband and I have been on many cruises (about 20) on various cruise lines. We prefer Royal Caribbean! The food and entertainment are the best. Port: I had read a lot of negative remarks about the Galveston port so I was ... Read More
My husband and I have been on many cruises (about 20) on various cruise lines. We prefer Royal Caribbean! The food and entertainment are the best. Port: I had read a lot of negative remarks about the Galveston port so I was somewhat prepared. We got to the port around 10:30. Were on the ship by 11:15. This part was smooth. Even though the rooms are not available to go to until 1:00, at least we were on the ship and enjoying the cool and drinks. Disembarking was a different story all together. First of all, you are given a time you can leave the ship. Our time was 9:15 (#16). We had plenty of time to eat breakfast and sat in the lounge until our number was called. They were prompt in calling the numbers on time. However, when we got off the ship the port was TOTAL mass confusion!! No one checked your number as you got off so there were numbers from 15 to 26 so needless to say, too many people trying to find their luggage. No signs where to get in line to go to customers. Lines going left and lines going right. Not to mention the fact that it was 90 degrees in the port with little or no air!! I don't see how some of the older people could handle it. Then we were in line for 45 minutes and the man and woman in front of us, called their family over (there were 6 more of them) and they all cut into the line in front of us!! This part was horrible!!! ENOUGH OF THAT!! Cozumel: We did the Royal Swim with the dolphins and it was truly AMAZING! Would highly recommend to anyone. There was even a 3 year old little girl that did it and loved it. She actually cried when it was over. Belize City: We did the Trolley tour just to see the city. This place could be missed as far as I could see. Most of the excursions were water based and you have to take an hour to hour and a half ride to get to anywhere pretty. If we went here again, I would stay on the ship. Rotan: We did the Park animal refuge tour. Played with the cappuccino monkeys! It was so HOT but I would do this again. The monkeys made it all worth it. I could have skipped the rest but it was still fun. You can not take any bags or water (and they really mean it) because the monkeys will take them away from you. Overall, the cruise was so fun and relaxing! Would defiantly recommend and do this one again!! Make sure to do the flow rider. Lots of fun and you don't need any skills to do it. Also, I did not like the idea of paying extra for a meal but the couple we went with wanted to go to Chops so we did. It was truly worth the extra money. Just make sure you don't eat anything the rest of the day before you go. there is sooo much food but very good!! Read Less
Sail Date August 2015
Galveston wouldn't be my first choice of ports, but it was uneventful (that's a good thing). I was hesitant to believe how good the food was before I took my first cruise. After my first cruise (Carnival Conquest), I was ... Read More
Galveston wouldn't be my first choice of ports, but it was uneventful (that's a good thing). I was hesitant to believe how good the food was before I took my first cruise. After my first cruise (Carnival Conquest), I was hooked. The food was off the chart good. skip to this cruise... My first Royal Caribbean Cruise (thinking it was a slightly higher end) and my fears were realized. While service was good all over the ship, the food was barely edible. It was beyond bad. Poor quality food with uninspired preparation. Canned clam chowder, steaks taste like they came from a box of frozen steaks bought at Walmart or Sams. Even the crew said they go off the boat to find good food. There was literally nothing on the boat that was exceptional that was intended to be consumed. To be fair, the lobster and escargot were pretty good. Literally nothing else was any better than high school cafeteria fare. Even the cocktails weren't very good. The boat was fun. The service was good and even great in places with the exception of cocktail service to the casino tables (a drink every 90 minutes was the norm unless you got up to get one for yourself). They had one waiter there and he could most often be found talking to pretty girls instead of his job. Melvin and Rohan (dining room staff) couldn't have been better. Not their fault they are serving slop. Bands and music were pretty good. The Reggae band at the pool was awesome. The country band in Bolero's was pretty good (but only played one night that I heard). The guitar guy in Two Poets was good. Problem was, not enough music or for long enough. There were times when you couldn't find a band anywhere. Shows were disappointing. I didn't like the constant marketing. I didn't expect high pressure sales tactics on my vacation. I bought a few things, would have bought much more without the in your face tactics. Mini fridge in my stateroom was broken and maintenance never came to fix it despite daily requests. I guess they were too busy ripping up and grinding away balcony flooring with power tools just outside my stateroom most of the cruise. I wasn't and am not bitter, I just found Royal Caribbean (or at least this ship) severely lacking in comparison to other choices out there. Read Less
Sail Date July 2015
Navigator of the Seas Ratings
Category Editor Member
Cabins 4.5 4.3
Dining 4.5 3.9
Entertainment 5.0 3.8
Public Rooms 4.0 4.2
Fitness Recreation 4.0 4.1
Family 5.0 4.1
Shore Excursion 4.0 3.7
Enrichment 2.0 3.4
Service 4.5 4.3
Value For Money 4.5 3.8
Rates 4.5 4.2

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