12 Royal Caribbean Navigator of the Seas Mexican Riviera Cruise Reviews

I have only sailed with Royal Caribbean and thought the first cruise was good but maybe not as great as I didn't know what I was doing and the weather didn't cooperate. This cruise was a nightmare. They sent out several emails ... Read More
I have only sailed with Royal Caribbean and thought the first cruise was good but maybe not as great as I didn't know what I was doing and the weather didn't cooperate. This cruise was a nightmare. They sent out several emails stating not to show up before 2pm and we got there at 1:50pm and 4.5hours later started walking into the boat. Unfortunately, the 4.5 hours was spent in the heat standing in line for unorganized chaos. We found out later that people who showed up at 11am got on the boat in about 20 minutes. And had over 4 hours of boat time, all to themselves. At least our bags showed up- some didn't even have that luxury. (we got a note asking for assistance in locating about 4 passengers bags that were missing or placed in someone else's room.) Once on board, I would like to say we were greeted warming and served some tasty snacks. This was not the case. They refused to serve until after the muster drill. Which I understand, but they should have had sandwiches and drinks while we were waiting for the muster drill which didn't happen for another 1.5 hours. Service was awful, the wait staff was annoyed that were wanted to eat dinner and enjoy ourselves. We had hoped to turn it around as my friend and I were there to ultimately see Chit chen Itza, and cross that goal off of our bucket list. Activities onboard had been cancelled and shuffled around without any notice and the karaoke machine had broken and then was replaced by a game that started and ended 30 mins before and after the karaoke entertainment so there was no option to participate in that either. The night before we were supposed to dock our excursion was cancelled due to lack of sign ups. That was it, no options were offered to assist us in attempting to see this excursion which had already been bought and paid for. I had to ask for internet access to try and find something ourselves. We found an amazing new option, however- due to the time that they cancelled the trip, our new option to see Chitchen Itza was not available as they didn't receive notification in time. Additionally, when we landed at port in Cozumel, the Oasis of the Seas- another Royal Caribbean Cruise was docked. They could have at least attempted to have us join their excursion, but they couldn't be bothered. No one was able or interested in helping us and even messed up crediting the correct account from where the excursions had been purchased. they kept insisting that they could fix it but only on the last day. The line was so long the last day that I think their plan was to get people to just leave without getting helped. We had to go back 4 times to get the same issue resolved. I would recommend the Royal Caribbean Cruise on the Navigator of the Seas- if you enjoy dealing with Comcast Customer Service. It's the same type of training. not helpful and just tries to sell you on things you don't want. Read Less
Sail Date November 2015
Departed Nov 16th for the 7 night cruise, This was the one with the Roatan Honduras, Playa Maya and Cozumel itinerary. Embarkation and parking was a nightmare, worst I have ever seen. Clearly boarding 2 ships is more that Galveston can ... Read More
Departed Nov 16th for the 7 night cruise, This was the one with the Roatan Honduras, Playa Maya and Cozumel itinerary. Embarkation and parking was a nightmare, worst I have ever seen. Clearly boarding 2 ships is more that Galveston can handle. I used port parking and I had prepaid but it was still a traffic jam. I suggest using an off site parking lot, that transports you to the pier, they can get you in and out faster than the port lot. It was raining and we had to stand out in the rain waiting for a shuttle to take us to the ship. Once onboard the ship was nice, and the staff and passengers were friendly, but clearly RCI has cut back on crew and wait staff, getting a drink when we got onboard was impossible and we couldn't find a seat in the windjammer.. We booked this cruise only 1 week before sailing and since its only a 9 hour drive we set out Saturday drove to Houston and got at the port at noon on Sunday. We got our cruise for $298.00 each and had an outside room on Deck 3, We usually have a balcony room but for the price we thought we would "rough" it. The stateroom was of normal size, and layout and actually very convenient. Cant complain about the room or price. This was my first time out of Galveston but I have noticed the price of these cruises are very affordable. This was also my first time to use " my time dining", and I found it very convenient. we had the same waiter every night and seemed to get faster service than those with an assigned time. The food was good but nothing special for a cruise. Windjammer always very busy, and we dined one night in Chops, it was great but had to spring for another 30 bucks each. I would generally say food was a little below what I expected. My wife enjoyed a spa day, I visited the steam room daily, unfortunately it rained on our sea days and only had 2 generally nice days all week, Cant blame that on the cruise, but I heard those who bought balcony rooms complain they couldn't even go out (guess it made my cheap room an even better value.) We did have some extremely good staff at the Boleros Tequila Bar. The cruise directors staff were nice but not out of the ordinary and the entertainment below normal, the special entertainment was better than the onboard folks. Special mention does however go to the Ice Skating crew for a great show. The singer in Schooner bar was so bad I couldn't stand to get a drink there. Decent shopping, nice ship, but nothing special (except Boleros bar and ice skating)!   Read Less
Sail Date November 2014
Me and my husband and 2 children 11 and 14 voyaged out for our 12th cruise Our Royal Caribbean's Navigator of the Seas from Dec 9-12th. We arrived in Miami the night before our cruise and stayed at the JW Marriott, which is great... ... Read More
Me and my husband and 2 children 11 and 14 voyaged out for our 12th cruise Our Royal Caribbean's Navigator of the Seas from Dec 9-12th. We arrived in Miami the night before our cruise and stayed at the JW Marriott, which is great... Had dinner at the Oceanaire Seafood Room and I must say it was exceptional food...the lobster was great!! The next day we used the shuttle service. Very friendly and curtious. They were waiting for us and were knowledgeable of the cruise we were taking. Staff... Wonderful.... Everyone from Officers to maintenance personnel smiled and gave a "hello" when we passed. Let me just say again all the staff on the ship, is GREAT, but the wait staff in the main dining room, makes you not want to leave your table...so professional, so talented, so friendly, so relaxing..Thanks Maria and Jen... Bars.. Two Poets is good for a before or after dinner drink and smoke..very nice staff...the strawberry daquri was to die for. Johnny Rockets: I love hamburgers...they gave large portions for the money..we were served right away. The cafe 50's theme was very cool. The kids loved it! The Windjammer offered a prime rib which was delicious..the attendents were there to ask if we needed anything and very polite.. The Main Dining Room exceeded my expectations, from the staff to the food I can't compliment them enough. The portion size was a as expected....huge. And a beautiful room. There was plenty of things to do for the kids..golf and shuttle board..pools and more..very kid friendly..other activities The X Games, Rockin' Through the Decades.. Scavenger Hunts, Backstage Tour, The Art Walk, Win, Cruise or Draw, Sports Tournaments. Be sure to save time for the shows. I thought the entertainment was exceptional. Everything from the Ice Show to the Belly Flop Competition. There's not one thing we would have wanted to miss. And, by the way, the shows far exceeded my expectations! Entertainment: 1st night was Dean Austin comedian. He was very friendly and a great laugh. 2nd The show called All Access..They were a bunch of young singers and dancers. Very good. 3rd Randy Cabral..the comedy juggler..I had seen him somewhere I said to my husband...it was Jay Leno...he was very funny..love the paddle ball trick. Another thing I've come to like about RCL is the Crown and Anchor loyalty program, which has significant benefits, which is a huge plus for us...it is so nice and has such a welcome feel when we travel with RCL...I can't praise this cruise line..I have been on numberour cruises and I feel this is the best around! Read Less
Sail Date December 2010
First cruise, pretty disappointed. The ship itself was great, very impressive. For a first time cruising, it was more than expected from a size, features, and looks perspective. The top deck was really cool as well. I think now ... Read More
First cruise, pretty disappointed. The ship itself was great, very impressive. For a first time cruising, it was more than expected from a size, features, and looks perspective. The top deck was really cool as well. I think now that the first cruise novelty has worn though, I'd be uniterested if I cruised on it again, but for a newbie it was different, like going to a new resort or country. Food was truly disappointing, no better than a meal at some senior citizen buffet. I was completely suprised by the lack of seafood on a cruise ship, went against everything I had heard. The navigator has buffets open for breakfast and lunch, or a sitdown option, but around these two timeframes only, otherwise you have to go to a small cafe for something to eat. The cruise was 4 nights, so 4 formal sitdown dinners. The first two nights, dinner was pretty good. so/so Prime Rib and really good Filet on the dress night. The 3rd was leg of lamb that was ok, and the 4th was a fried fatty strip steak, very similar to a steak that you get with a Steak and Eggs breakfast at a coney. All the appetizers, sides, and dessert were buffet quality at best. Desserts in general sucked to be honest. We asked for a table for 2, didn't get it, had to request it, so we got stuck in the corner. Didn't help the experience, but dinner with 6 strangers 4 nights in a row, not sure I would've enjoyed it more. You could pay a $20 or $30 upcharge to get better dinning which was garbage that they even offered that IMO. Not only pay pass on free dinner, but then pay more on top? Seriously? The dinner service was great, very friendly, other areas were too. I did get kinda sick of hearing about filling out surveys for everything though, but they did do a good job I thought, very pleasent people. A tip, check out the dinner buffet, than go check out the sitdown menu, might like the buffet better. They had some sushi one night, wish we would've just ate that. The entertainment was dumb. We're mid 30's and would not have paid to see one of the shows or entertainment the ship had, lots of bad lip synch and dancing. The comedy show was really bad, literally it was an hour of 1 line jokes my grandpa would tell, no stories, no routine, just awful. One positive was the ice show, that was pretty good, they had a guest performer, she was really good, wouldn't have gone otherwise, but that I enjoyed. Drinks were reasonable I guess. Some bartenders made them strong, others weak. I heard there would be daily specials, I never heard, saw, or were offered any. We had a cabin at the front of the ship, so ours was a bit bigger than most, great cabin to have. On the way home, there was some motion in the room, but no a deterent to having the extra room and view in my opinion. They had lots of bathrooms throughout the ship, but by the end, 30% were out of order, sometimes I had to walk up or down a few floors to get to one. The fitness center was great, lots of machines, no wait, top of ship, great view. The only other gripe, there were lots of American workers, and we were scooped from an American Port, why not have an American talk on the mics? It was hard to understand half of what was being said on the ship. Another tip, have room to buy duty free alcohol on the ship and bring it home with you. Incredible deal, but I had no room to bring it on the plane with me. My only regret! Read Less
Sail Date November 2010
Wow, Wow. First time cruising for me (I'm twelve), although probably the 30th time cruising for my grandparents (who had never been on a RC cruise). At the time I was 11, and my grandparents were taking me on a 4 night cruise during ... Read More
Wow, Wow. First time cruising for me (I'm twelve), although probably the 30th time cruising for my grandparents (who had never been on a RC cruise). At the time I was 11, and my grandparents were taking me on a 4 night cruise during Christmas. The Navigator was docked next to 2 Carnival ships, and it was probably twice the size of each. As you could imagine, I was somewhat nervous, and very excited. The check-in line wasn't so long, although it did feel like we were waiting for some time. Once we got on the ship, we went to the buffet for lunch. I can't even describe how much variety there was. There were like 5 desert tables and like 3 ice cream machines, any kids dream. After eating, we went to our stateroom. It wasn't huge, and for someone who has contacts, the washroom wasn't of much use because of the small sink. The Royal Promenade was absolutely beyond words. It was like a walk in New York (including the busyness). My grandparents, who have been on many cruises, had told me before had that I wouldn't need a sweatshirt. Well, it was a bit chilly, so they bought me a nice and cozy RCI sweatshirt. The pools were great, although, even for someone who LOVES swimming, I didn't have time to swim. The kids club was AMAZING! And on the last night, my grandparents payed a fee of $5 so I could stay until 1 am. Probably the best night of my cruise. The rock climbing wall was really fun. Once you get to the top, I suggest you take a minute to look at the never ending water (I saw another boat!). Another fun thing to do is mini golf. You don't have to wait for so long, although it depends on how many people are playing (just make sure your ball doesn't fly of the boat!) ;) Of course there is ice skating, almost everyones favourite past time. And then there is ice skating in the middle of a boat, in the middle of the ocean, thats something you can't do everyday. There are a number of amazing ice shows, and also some times where you and your family can skate. On the cruise we went on, there was only one port of call, Cozumal Mexico. I swam with the dolphins, and just walked around. It was really fun. The other days we were cruising, and it was Christmas. The ship was well decorated, and there were times were kids could meet santa and got presents. The kids club organized fun activities, and really were into the spirit. My Grandparents booked the my time dining, so it was convenient. I don't prefer seeing shows that they are interested in (although I heard that on some cruises they are showing hairspray, which I really enjoy), so I sat out that. Although, they came back to the cabin smiling, and said they loved the show. When it comes down to things, I honestly can't wait to go on another cruise! Read Less
Sail Date December 2009
hello all found this cruise on vacations to go than booked it with a local agency in Montreal Canada. it was my first time cruising so I hope I do not bore you with some details I went on line and did the internet registration it was ... Read More
hello all found this cruise on vacations to go than booked it with a local agency in Montreal Canada. it was my first time cruising so I hope I do not bore you with some details I went on line and did the internet registration it was simple and fast got my sea pass and printed out all documents that I would need for this trip. Our destination was Cozumel Mexico only one. Day of departure went smooth from Montreal Canada we took Air Transat to Fort Lauderdale same day departure next time I will book a hotel and leave a day before because we had to leave at 2:30am in the morning in order to make the 6 am flight it was a long day....it was me and my 16 year old son going. Once we landed in Fort Lauderdale I looked for the Royal Caribbean representative I was not able to guarantee transfers because I booked it only 2 weeks in advance so we spoke to this gentleman and he instructed us to wait till 11am than take a taxi to the pier and than we could board than. I saved more because transfers are $30 each person taxi from airport was $15. us dollars savings $45...!!!! So we waited for around an hour, we had our suitcases, changed into light clothing, and we were ready to swim in case our bags were delayed till we got them at our cabin. Once we got to the pier it was very exciting, tons of people coming from all over, we left our bags with the porters than proceeded to the gates and customs and registration it seems complicated but it is very well organized.. Once we got on the ship your photo is taken and than you are herded into an area which is huge where you wait till lunch is ready there are various lines for kids programs etc A message kept on replaying over and over with an apology about the cabins not being ready till 1pm it was ok we headed to the Windjammer cafe which is a very large buffet restaurant and sat down to eat it had many foods to choose from. All dining rooms have FREE ice tea, fruit juice apple juice and lemonade breakfast is orange or apple with free coffee or tea water on tap is ok to drink bring a water bottle if you choose so you do not have to pay $4 for a bottle of water each time. The only drinks you will pay for unless you get the drink card are the following, all soft drinks with gas like coke up etc wine beer fancy drinks fancy coffees Ben an Jerry's ice cream ..so here are my tips buy the drink card, and if you want to save at dinner time buy a bottle of wine they have many to choose from and it is worth it it goes from 22-up to 100's the soft drink card for kids is 20, adults is 40 so be warned. Exercise classes are a charge too. It is a charging marathon on board. Once we ate, we were allowed to check out our rooms we had a balcony room on the sixth deck it was beautiful and very clean our cabin steward Dean was amazing and very helpful. His towel sculptures were fun. My son joined the teen program I never saw him for the 4 days it was tons of fun for him he had a great time!!! Now to explore this giant vessel is something, it is 14 floors and it is ginormous. Just to walk it is something, I swear I must of walked miles. Women be aware, to put something on the soles of your high heels it is slippery on all decks inside and outside there is some carpet but the marble floors are treacherous I slipped many times and I witnessed some women falling on their high heels, rubber soles are the best ones for this trip go to your shoe repair man and ask him to put something on your soles to allow you to walk without falling! There is so much to explore on this ship it is exhausting there are many pools most of the activities are on the upper decks like 11 an 12 shows are on the lower floors with the ice rink it is very well placed but it takes time to find, tons of stairs, and it will take a day to remember where everything is. Of course you can wait for an elevator it takes time. There are legends on each floor with everything mapped out. Dinner in the dining room was where we went to, mornings and nights the Windjammer is ok but the breakfast is not great there food starts to look alike after a day, there was only one formal night so that was a relief ,otherwise the food is ok and the service was wonderful it has a Titanic staircase leading you into the lower floors in the dining room, our head waiters and main maitre Dee were wonderful they made me feel like a princess. Each night they put away my left over bottle of wine till the next day. Thanks Jimmy and Paul!!! All entertainment was wonderful as the game show The Quest hilarious you are going fall down laughing great time there. Ice show with the Olympic skater was great, the Broadway shows were fun as well the entertainment director is a hoot as is whole team of people. Casino dripping with cigarette smoke and lounge lizards waiting for their win, that in itself is amusing to watch unless you have the bucks to play the slots or the big games. yes occasionally people win. Disco younger people getting drunk and dancing up a storm. So each night I would go to the show and than seek out any other entertainment on board or go to the casino, it was fun and entertaining Shopping is better on board than at duty free unless you are buying silver or something that they do not have, it is cheaper to buy on the ship trust me. Jewelry shopping is amazing on ship and it is duty free, and the girl to go to would Dana Or Kerry they are very knowledgeable and helpful in making decisions very good prices I did well So for the most part the cruise was fantastic the ship is beautiful and team that work on it are great and very helpful. I give the ship 6 stars for their efforts at making everyone feel good. Warning read below: We arrive in Cozumel Mexico I have pre arranged a tour on ship for the Atlantis submarine. We only have one land day the rest are at sea,we get off early because of this tour we are told we must be on dock for no later than 8:15am...famous last words the tour guide is late to be exact he finally shows up at 9:30am the only trip left is some snorkel trip which we cannot do due to health reasons. We are waiting and waiting finally the tour director says if you do not want to wait any longer we will refund your money. We decide to wait, finally someone comes to collect us and we are again waiting for everyone to go the bathroom another 20 minutes..remember we only have a few hours left, we have to go by ship time not Mexican time. So we all have to now walk down the street to this office where they say ok we will pay for your taxis to the shopping area it is only $6. to go there. as a gift for being late. We are than boarded on a ferry to get to the submarine, this trip is supposed to be 2 hours in total .It takes over 20 minutes to get to the submarine, we are boarded in it and do a very small tour for less than 20 minutes underwater, we are looking at dilapidated coral reefs that are severely damaged from the last hurricane 2 years ago.We see some fish a lobster one manta ray that is all it is a very poor tour, that we paid $100. each and it was late an the tour guide is not understandable at all it is a waste of my time an dollars. People were upset, and we did not feel we got the value for the money on this one. So do not book this tour it is called Atlantis Submarine tour it is a waste of money and time. We did some shopping with the discount book we bought on the ship, great deals it was fun than we went to a beach called Mr. Sanchez. This beach is very rough with a strong undertow and very murky waters the sand is that sinking sand, very hard and coarse brown ugly sand. However the chairs and umbrellas are free there is a bar and kitchen it is worn out from the last hurricane. Be forewarned to pay for a taxi $15 us dollars each way from the port. I was not impressed with the beach at all, the drinks were good though. There are some small stores to buy some silver trinkets etc there. This destination is not a great place unless you are diver other than that find another place to go to . We leave Cozumel an to let you know I have been all over Mexico my favorite places to date are Ixtapa, and Cancun this Cozumel needs an extreme makeover fast. Another day at sea till we get back in port than I book yet another tour to the Everglades it is amazing with a fantastic tour guide called Robert we get a boat ride right through them, see some gators, and other small animals the tour is fantastic! It is about 4 hours worth every single penny I paid for it and the information is great. All in all I would go back to this cruise, in a New York Minute, I loved the ship the cruise, the people, and food. It is a very clean ship. I will say get out there and just do it because if you don't you will be in the same place next year as this year and not be further ahead. Read Less
Sail Date April 2008
I will compare this cruise to our 4 other cruises we did in the past 3 years, two on Princess and two on Norwegian. We left from Fort Lauderdale. Embarkation was very easy, no lines at all at ~ 12.30 pm. Cabin was ready at 1 pm. We had a ... Read More
I will compare this cruise to our 4 other cruises we did in the past 3 years, two on Princess and two on Norwegian. We left from Fort Lauderdale. Embarkation was very easy, no lines at all at ~ 12.30 pm. Cabin was ready at 1 pm. We had a Junior Suite on Deck 9. The cabin was great, very clean. The amenities are very barebones, a bar of soap and an unidentifiable shower gel/shampoo in the bathtub. No bathrobes, no conditioner, etc. We had our 7 year old dd with us. Her "bed" was a joke. It was a rusty metal piece with a totally worn mattress on it. She was complaining about the bed the entire cruise. I tried it one night and it was like sleeping directly on the metal springs. It was sitting around in the cabin all day and was in the way constantly. Both Princess and NCL had nice sofa beds for her. The balcony was good and big with 3 chairs on it. The ship is huge and very well kept. It was the cleanest ship we had been on so far. The decks are nice, the pools rather small. The big problem is that after ~ 10.30 am, you cannot get a deck chair. Tons of them have towels on them with no people, but no one bothers to enforce the "no reservation policy". We also had problems getting pool towels on day 2 at sea. They were out at 11 am. Ports of call: Cozumel was nice; RC had cancelled our excursion, which they didn't tell us until the day before Cozumel. We booked Paradise Island beach, which was very nice. The water is a bit murky, but the beach (and food) was very nice. The stay was too short, with less than 3 hours on the beach. In Belize, we did the New River/Lamanai tour. It felt very rushed. After an hour in the bus, we were on a speedboat for over 1 hour, looking for animals (we saw tons of birds, but that was it). Then we had ~ 2 hours at Lamanai, which included a great lunch. Back on the boat and then on the bus. The line in Belize to get back on the tender was ridiculous. The ship representative said that they were totally surprised by the number of passengers that wanted to get back on the ship. Well, if you have 3,700 passengers, you just need the tenders for them...this is not hard math, just a simple mass balance. The shows on the ship were excellent, again the best we had seen. Now the really, totally disappointing part - the food. Our expectations were not high and we had Princess and NCL as benchmark. We were sooooo disappointed. The food presentation in the main dining room was mediocre, the food was sometimes cold, the service slow. We had another family at the table and they were on their first cruise. They actually asked us if this was supposed to be the famous cruise food. The waited poured wine from our bottle in their glasses, mixing two wines together. The bread was "old" and mushy, not fresh. Drinks often took a very long time to get. The steak I had one night was (very) well done, although I had ordered it medium. The food overall (taste, presentation, variety) was worse than NCL and light years away from Princess. Overall, very very disappointing and likely a reason for us to not consider RCL again for future cruising. It seems that they are really trying hard to save money with the food. The food court items were also rather mediocre and during lunch, it was hard to get a table. Disembarkation would have been a breeze, but the cruise line (according to the immigration officer) had forgotten during check-in to take the green visa waiver forms from my parents' passports (they are EU citizens). The immigration office raised a stink about it, singled them out and had them inspected. The bad thing is that my dad actually asked during check-in if they needed to take the form, but the RCL representative declined to take it. Getting a cab to FLL took about 20 min in line, absolutely no need to buy the overpriced bus transfer that the cruiseline offers. Read Less
Sail Date March 2008
Navigator of the Seas Ratings
Category Editor Member
Cabins 4.5 4.3
Dining 4.5 3.9
Entertainment 5.0 3.8
Public Rooms 4.0 4.2
Fitness Recreation 4.0 4.1
Family 5.0 4.1
Shore Excursion 4.0 3.7
Enrichment 2.0 3.4
Service 4.5 4.3
Value For Money 4.5 3.8
Rates 4.5 4.2

Find a Navigator of the Seas Cruise

Easily compare prices from multiple sites with one click