3 Helpful Votes
Sail Date: September 2018
This was our honeymoon cruise we told the cruise line this having been on other cruises I knew what to expect it was my wife's first cruise I told her what to expect however the small touches were missing lots of corners cut simple ... Read More
This was our honeymoon cruise we told the cruise line this having been on other cruises I knew what to expect it was my wife's first cruise I told her what to expect however the small touches were missing lots of corners cut simple things like chocolate on your pillow bed turn down I don't expect these things to me done but on past experiences it has been done and always think it's a lovely little touch.ive always syayed in interior cabins and I knew what to expect but the cabin was very grubby. I did not like the dining experiance we were only offered 6.30 or 8.30 dining didn't get offered my time dining when booked Going to dinner on the first night and being sat with 8 people we didn't know and this would be our table for the next 14 nights we had never been so uncomfortable I do not like eating in front of people I don't know we was on our honeymoon and wanted our own space. We went to customer services and ask them to help us out was told to speak to restaurant manager which we did the following evening we was told he has 3 sheets of paper of people asking for tables for two may be Royal Carribean should look into share dining a bit more a lot of people we spoke to did not like the share table and choose to eat in windjammer which is a shame because fine dining is all about the experiance of a cruise.ship very dusted in public places bar areas broken chairs other passengers who have been on this ship a few times said its the worse it has been lots of corners being cut. We all knew it was going to dry docks in January but it's not a excuse for cleanliness. Staff also seem very sparse but they did work very hard and always very polite and friendly but maybe a bit short staffed Read Less
Sail Date: March 2018
The cruise and staff were friendly, the ship is showing its age starting to get run down and dated. All services were ok no issues bar staff was friendly drinks were ok. Seemed like some of the drinks were sub par in some bars almost ... Read More
The cruise and staff were friendly, the ship is showing its age starting to get run down and dated. All services were ok no issues bar staff was friendly drinks were ok. Seemed like some of the drinks were sub par in some bars almost watered down. The food in the windjammer was tasteless and lacking quality. Many of the same choices night after night with a different name. All the fish tasted the same some nights very dry others almost raw, Most of all the choices were lacking any flavor with the exception some were extremely salty. Very sad that the Nachos and tacos on the last night were probably the tastiest items of most dinners. Breakfast wasn't bad if you got an omelet for egg choices the scrambled eggs were disgusting watery almost like they were made from powder. The shows and entertainment were great the casino was fun with the exception of the strong stench of smoke. Read Less
2 Helpful Votes
Sail Date: February 2018
It's my first time boarding Navigator of the Seas with my parents and siblings. I would say our overall experience was incredible. I am usually not a fan of spending my vacation on the sea but this one had been an awesome experience. ... Read More
It's my first time boarding Navigator of the Seas with my parents and siblings. I would say our overall experience was incredible. I am usually not a fan of spending my vacation on the sea but this one had been an awesome experience. I will rate my experience in detail: Ship: 4.5/5 The ship is so big and there were so many places in the ship where you can find yourself entertained or relax and have a quiet time. It's well equipped and all decks were maintained clean. As far as the decorations, I am beyond impressed (you will really feel you are in a cruise ship, which was great). Cabin: 5/5 I don't really mind having a studio sized stateroom as long as it is well maintained and clean. I mean sheets, linens, and bath towels were changed in a timely manner. Our stateroom attendant Basille (or Basil) - our stateroom was Deck 8, room 8653 - was excellent and very attentive. He was very thorough with his job and made sure that everything was perfect. As for our bathroom, there were so many spaces where I can put my toiletries and personal items. Closet was big enough to keep our clothing (there were 3 of us in the room) tidy. Lighting were excellent, just what I needed in a room. Room temperature was perfect. TV was okay (I have watched shows that I liked, but most of the time I am not really in my room so that's okay) Dining: 4.5/5 VERY EXCELLENT!!! > Windjammer: OMG, lots of food choices although I felt that breakfast was kind of repeated every day. Food was still delicious and hot (for hot foods). I just hope there were more options for fruit juices. Rate: 4/5 > Café Promenade: Best place for snacking 24 hours (well the only place that is open for 24 hours). Their pizza were delicious and freshly made. Service was very fast and they usually let you know how long it will take for the food to be ready. Again, I just wished there were more options for fruit juices. Rate: 4.5/5 > Sapphire Dining: THE BEST PLACE/SERVICE WE'VE EVER GOT. Our waiter Jackson and waiter's assistant Luciana were the best. They provided us excellent food service and great enthusiasm. They have great personality, were very cheerful, and were pretty much COOL! The manager along with Jackson and Luciana welcomed us with a huge smile on their faces. They also made sure that our experience was excellent with great satisfaction. Food was definitely delicious. WE REALLY ENJOYED OUR TIME HERE! Also, we got extra food since the manager prepared specialty food plus extra desserts on our second night at this dining room. THANK YOU SOO MUCH! You are 5/5 or 10/10 :) Entertainment/Activities: 5/5 There were so many activities to choose from (i.e. games, shows, fitness exercises, sports tournament, rock climbing, etc). Some of the things I wanted to do were scheduled at the same time so I had to choose which ones I would enjoy the most. However, those activities you were not able to do on the other day, they were offered in different days as well so you have the option to do them. Live music, dancing, parades, movies, shows were excellent (can't complain about it). Overall great experience. Service: I have mentioned earlier that we received excellent service so that's a 5/5 Ports and Shore excursions: I LOVE THEM ALL! Rating 5/5 in Costa Maya (Chacchoben and beach tour) with Israel (sales - excellent and he accommodated us well, customer service was excellent, and very friendly), Joel (our tour guide - very informative and I learned so much from him; he's great), and Guillermo (tour driver - very good, made sure our trip was smooth and on timely manner). Rating 4/5 in Cozumel for Snorkelling (I think I'm not a fun of snorkelling for long periods of time especially the waves were strong, but experience was still good). I would recommend Navigator of the Seas for family, friends, or couples cruise experience. It's worth it! Read Less
1 Helpful Vote
Sail Date: October 2017
A good 2nd RC cruise, generally. The ship is lovely; there's lots to do. The food is great, the staterooms nice and the staff/service are amazing. Sadly it's getting quite Butlins. For the price, it's less swish and ... Read More
A good 2nd RC cruise, generally. The ship is lovely; there's lots to do. The food is great, the staterooms nice and the staff/service are amazing. Sadly it's getting quite Butlins. For the price, it's less swish and luxurious than you'd imagine, especially compared to other lines. Whilst it was fun, it was over-crowded, and quite ropey in-parts, where activities/entertainment were aimed at families/young children. It was quite low-brow and populist; endless Bingo and Karaoke, people going to dinner in hoodies/tracksuits. There were children everywhere, and this was encouraged by nature of the activities/entertainment. It felt more like a holiday-camp than a nice, posh cruise, which seems a shame, given it's marketed as a luxury. Also, facilities couldn't accommodate the number of passengers. The Windjammer was over-capacity, bars were full; you couldn't find a seat anywhere. Too many people packed-on without thought of how they would spend their time on-board. Read Less
Sail Date: September 2017
This was a back to back with the Mediterranean cruise. The ship was great. All the amenities we required. Smaller than Indy but that did not detract. We moved from a standard cabin to a disabled access cabin It was great to get the ... Read More
This was a back to back with the Mediterranean cruise. The ship was great. All the amenities we required. Smaller than Indy but that did not detract. We moved from a standard cabin to a disabled access cabin It was great to get the extra room for the scooter and the wet room The couple who had this cabin before had cleaned it from top to bottom as they were very disappointed with the standard of cleanliness That gave the cabin steward a good start but edges and corners were not cleaned until well into the cruise. We stock with the windjammer due to poor experience in dining room on previous cruise. Windjammer was very good, great selection, lots of vegetarian options., We loved the food and service in Johnny Rockets and dined three times in Sabor, the specialist Indian cuisine Best Indian meal ever. Stage shows did not attract us in as we had seen them last cruise, same with ice shows. Service in the Diamond Lounge was great Hats off to Kevin, Concierge, Alexandrou and JJ, bar staff. They made our visits feel personal and welcome. Ports were good but very naughty of RCI not to tell us that there were no disabled shuttles and no suitable infrastructure in Morocco We got a note on our beds late the night before we docked. Some of us had cruised because we wanted to see Morocco. For one it was on his Bucket List. They should have told us when we booked disabled access cabins Read Less
2 Helpful Votes
Sail Date: September 2017
The destinations were what we were wanted to visit. Having already cruised with this company on the Adventure and Explorer of the Seas we were happy with the standard. They all carry approximately 3k passengers and there is plenty of ... Read More
The destinations were what we were wanted to visit. Having already cruised with this company on the Adventure and Explorer of the Seas we were happy with the standard. They all carry approximately 3k passengers and there is plenty of room in the various areas of the ship, although when the weather is inclement seats are at a premium. Entertainment is good as well as all the staff, especially in the restaurants and bars. They all work very hard, long, hours and are very appreciative of praise when given. Food is of a very good standard and very plentiful; you can always ask for more if you feel unfulfilled. It is worth taking out the premium drinks package if you enjoy a few glasses of wine and spirits per day. Otherwise you have to pay for all drinks, even bottled water, and they are expensive. We opted to not pay gratuities up front and spoke with customer services once we were on board to make sure we were not charged the daily charge. We chose to show our appreciation of service personally to those who deserved it over a god spread of staff. Read Less
Sail Date: December 2015
Hi, This was our first Navigator cruise, but we have been on her sister ship, the Adventure OTS, before. The staff in all venues - the main dining room, the Windjammer, the pool bar, and the Cosmopolitan room were always attentive ... Read More
Hi, This was our first Navigator cruise, but we have been on her sister ship, the Adventure OTS, before. The staff in all venues - the main dining room, the Windjammer, the pool bar, and the Cosmopolitan room were always attentive and friendly! "My pleasure" was something we heard often from those staff members! We always felt pampered! Our one disappointment is the drink package we purchased. Is this a new program with RCI? In the past we had purchased a case of wine, so we could enjoy it in the room and on the deck, before and after dinner. This is no longer offered. OK. When we tried to choose between the Select Package (which is what we choose) and the Premium Package, on-line there was nothing to tell us WHAT the difference was. A "Premium Wine" - what is that? When we called RCI, they didn't even have a drink menu available and were unable to help. Once on-board, we would get a different answer from any venue's staff we asked. One venue insisted there was a $3 up-charge, the next venue there was none! Our research showed they were ALL serving Danzante pino grigio. However, later, we determined there were 2 pino grigio's. One was included in the Select package, and the other - Danzante - was not. WE had no way of knowing this, but the venue's staff should have! They should told us of the difference, and let us choose. They did not. It was very frustrating. The best choices can't be made without all of the information! Read Less
Sail Date: November 2013
Took a short cruise from Rome to Barcelona stopping at Naples. Malta, Sardinia, Mallorca, and ending in Barcelona. The stop in Malta had to be aborted due to foul weather and was replaced by a stop at Messina in Sicily. Navigator was ... Read More
Took a short cruise from Rome to Barcelona stopping at Naples. Malta, Sardinia, Mallorca, and ending in Barcelona. The stop in Malta had to be aborted due to foul weather and was replaced by a stop at Messina in Sicily. Navigator was large, clean and in pretty good shape given that is was heading across the ocean after the Barcelona stop for its refit. The ship was full but handles its capacity very well. There never seemed to be bottlenecks or crowding even in the Windjammer. It was my first time on this size of ship having cruised several times in Radiance and Vision class ships and I think that overall I prefer them. The theater is stunning though and the ice skating rink kind of neat. The main interior promenade will appeal to folks who like hanging out at the mall but it didn't appeal to me. The crew was well organized and friendly from my steward to the bar staff to the front desk. My dining room waiter seemed to lack confidence and got flustered easily but the assistant waiter and the section captain picked up the slack. Food was generally well presented and tasty though not gourmet - good quality banquet fare and now standardized across the fleet which probably pleases the cost accountants but bores the regular RCL cruisers like me. Likewise The Windjammer was fine with good curries though soups were salty and thinly flavored. Proper Bangers at breakfast were a surprise. An extra cost meal at Portofino was very tasty and well worth the $20 surcharge though the service was rather robotic and automatic. To that note Royal Caribbean needs to end the hokey practice of wasting our time and patience by making their waiters "describe my menu" whether the diners want it or not. We have repeatedly said "Its not necessary" but they forge on relentlessly obviously obeying some strict rule. Just ask "Would you like me to describe the menu?" and let us decide. We enjoyed drinks at the Champagne Bar and atop the ship in the Viking Lounge. The dungeon nightclub (a disco) was loud but amusing for a late night tipple. My inside cabin seemed a bit smaller than its brothers on the smaller ships but has the standard Royal Caribbean fittings and fixtures. The bed was comfortable and the climate control and all the plumbing worked fine. My unobtrusive steward kept it all clean and tidy and left me wanting for nothing. It being a port intensive cruise we didn't bother with too many of the ships activities or being tired at the end of sightseeing, the entertainment so I cannot comment on either. What Royal Caribbean is perfecting is getting people on and off the ship both at the beginning and end of the cruise and at the port stops. Embarkation took about 5 minutes. Disembarkation? If you can haul your own suitcase, leave when you want up to 9:30 am. Ports? Never a lineup or logjam off or on. They really are good at this. All in all a fine cruise from a company that has their product down pat. As a tip, we took the fast train that leaves Termini Station in Rome about noon to the port at Civitavecchia which takes about 38 minutes flat. It cost 9 euros each (we got the lowest fare possible). The walk from the train station to the port entrance along the seafront is a pleasant 10 minutes. You won't get lost - two dozen passengers like you are making the same trek. There are regular free shuttle buses from the port entrance to the ship itself. Cheap and simple! I will be back with RCL again for sure but I think I prefer their smaller ships over the larger.   Read Less
Sail Date: May 2011
This was our 9th cruise and our 3rd on RCCL. We sailed on the Adventure of the Seas about 6 years ago, and our very first cruise ever was the Vision of the Seas. However, after that second cruise several years ago, we decided to cruise ... Read More
This was our 9th cruise and our 3rd on RCCL. We sailed on the Adventure of the Seas about 6 years ago, and our very first cruise ever was the Vision of the Seas. However, after that second cruise several years ago, we decided to cruise on some other lines and thus kind of hopped around a little. So, fast forward 6 years and now we are at cruise #9 and the 3rd on RCCL. Our experience this time was not as good as previous RCCL ships. However, for the most part this seems to be a chnage in corporate policy. (Example.. changes in the future cruise credit program and loyalty program.) Also, shows were pretty much ZERO dollar budget productions. The ballroom show is really bad. The only good show was the Celine Dion impersonator who won some British Game show. Other than that, you can skip pretty much everything. (And trust me, you will never see a member of the cruise director staff to tell you otherwise... I dont think this ship has many members of that department.) I think the cruise industry as a whole should drop the "soda card" program. They push it heavily on day one and two, and then the rest of the cruise the bar staff seem to resent the fact that you use it. You always get served last when you order in the theater or at the pool. We actually had a bar server tell us in the theater that we needed to order a paid drink and that it was "not fair" to have him go to the bar without a paid drink order. (I mean 4 of us in our group and the combined soda cards were $200 and thus had the mandatory 15% gratuity.. so, we paid a $30 tip on top of the soda cards but then the staff seem to heavily resent the fact that you come up and order a coke.) This seems to happen on a lot of cruises but this time it just seemed more widespread of an issue. So, why not just do away with the program? I mean if your staff is that opposed to it to the point that they are going to be kind of rude about it... then DONT SELL THEM....lolThe dining room service was OK. (Was enough that we gave the suggested tip, but not high enough that we gave extra.) It was not near as good as the two previous RCCL cruises we had been on.I though the food was fine. No issues there. We also ate one night in Chops and had a great meal. Well worth the $25 pp cover charge.Guest services were not really helpful and were pretty condesending. (As past cruisers with RCCL we received a coupon book for discounts etc.. 2 of them were for credits on internet service. Well, we never received that..lol.) See, the way I seen it was... I purchased an internet package of 60 minutes for $35. Also, I turned in my two internet coupons that should have given me another $10 credit on time. On our bill (which we check every couple of days) we had the charge for our $35 internet purchase. However, our $10 credit for the coupons never came up. So, after checking with purser desk we were told that the coupons would not take effect until after we had used all the minutes we purchased. So, after 4 or 5 days we did use all of our package minutes. However, no credit ever came for additional minutes that were charged at 0.65 cents per minute. I asked again, but never could get a straight answer. So, I gave up cause it wasnt really worth the trouble. BUT, THIS IS ANOTHER WAY that the problem is CORPORATE. (When we sailed with RCCL before, and on every other line we have been on... there was an "internet/computer" staff member who had posted hours. On this ship, there was no such person and the purser desk handled everything. (Or in this case did not handle everything.) So, that is a prime example of how it may be the fault of a changing POLICY and not really the fault of the ship.I mean if RCCL corporate told them to cut that position, then it stands to reason that other positions got cut as well. And thus, fewer staff are being expected to do their functions and now other functions. (And these little things get pushed aside.) But what they do not realize is that these little things add up to people as far as an experience goes.Anyway.. we had a good enough time to pay a future cruise deposit on board. But, BARELY. On other ships we have usually booked the future "open booking deposit" by 3rd or 4th day... On this one we literally waited until the last night since it sooooo much looked like a totally different cruise line than the RCCL we rememberd a few years ago. However, we decided to give them another chance and see if maybe it was just this ship and not the entire fleet.That being said.. it was an OK cruise. Not exceptional. (But, at the end of the day... it was worth what we paid for it.) So, I try not to expect a FIRST CLASS cruise shen I have paid for coach.Speaking of... (and even though this really isnt cruise related.... BUT.. PLEASE PLEASE folks... have a little compassion when flying long haul flights.. Just because you CAN recline your seat does not mean that you HAVE to recline it before even leaving the runway.) I mean the flight left at 10am... are you REALLY so tired that you immediatly think you have to go straight to bed as soon as you get on that 10am flight??? Again, just because you CAN lay back in the face of the person behind you does not mean that you HAVE to. (especially when you are only 5 foot 3 and the person whose lap you have just laid in behind you is 6'2. So please... just try to be courteous to your fellow travelers. (I mean, just a little waring even.. "Hey, I am going to recline a little bit, if you get uncomfortable please let me know." That works just fine. And after asking, NO ONE will have the heart to ask you to raise it. But this game of being 5'3 and laying down the second the flight attendant sits down and then staying in that position for 12 hours even if you are leaning up is JUST RUDE...lol Read Less
Sail Date: May 2011
Having just returned for the Mediterranean cruise (29th May - 05 June Rome to Rome) on the Navigator of the sea, I have to say that I was not impressed, nor will I be in a rush to do another cruise on Royal Caribbean International on the ... Read More
Having just returned for the Mediterranean cruise (29th May - 05 June Rome to Rome) on the Navigator of the sea, I have to say that I was not impressed, nor will I be in a rush to do another cruise on Royal Caribbean International on the Navigator of the seas. This was my 4th cruise and although the other cruises where all on Celebrity ships, I thought that as part of the same company you would receive similar service on Royal Caribbean. Boy was I wrong. From the moment we stepped aboard we found that staff was rude and not very helpful, especially staff at the Customer Services and at most of the Bars. Buying the soda package at $6.00 a day is well worth it but having to deal with bar staff that resent you for ordering a soda almost makes it not worth the effort. We mostly had dinner in the main dining room and although our Head Waiter and his assistant were great the same could not be said for the food. The menu was limited, the food was bland and tasteless. It seems that the only way to get a decent meal was to go to the speciality restaurants and pay for it. This kind of defeats the whole purpose of having an all inclusive cruise. The Jade and Windjammer was no better they had lots of food but a very small selection. The biggest problem here was that we could never find a seat and would have to walk around for up to 15min to find a seat. Used plates where left on the table and not collected often. Although the ship is beautiful, it has started to show its age and small things like the brackets on the wardrobe that is broken or the rusted bin in the vanity slap in the washroom are all tell tale signs. Cabins and bedding looked worn and faded, and constantly having cleaning equipment, bags of rubbish and vacuum cleaners in the passages did not make a very good impression. The pool area was great but the spa's could do with a good clean, simply putting chlorine in and replacing the water does not mean does not mean the spa is clean. I found the ring of dirt around the rim of the spa disgusting and yet another sign of neglect. Also having to sign out pool towels in the morning and afternoon is just an absolute waste of time. All the negative comments aside, we did make some great new friends and we saw some interesting places. Cruising is still the best way to see Europe, just make sure that you choose the right company to sail with. Read Less
Navigator of the Seas Ratings
Category Editor Member
Cabins 4.5 0.0
Dining 4.5 0.0
Entertainment 5.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 5.0 0.0
Shore Excursion 4.0 0.0
Enrichment 2.0 0.0
Service 4.5 0.0
Value For Money 4.5 0.0
Rates 4.5 0.0

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