6 Helpful Votes
Sail Date: November 2017
If you want to eat after 10 in the evening and want more then a roll or a burnt pizza. Entertainment was a joke the cruise director needs replacing. Example colouring by numbers as an afternoon entertainment. The cruise seemed to ... Read More
If you want to eat after 10 in the evening and want more then a roll or a burnt pizza. Entertainment was a joke the cruise director needs replacing. Example colouring by numbers as an afternoon entertainment. The cruise seemed to concentrate on people who were returning customers rather then new. Formal nights were a joke, you got dressed up to walk into the dining room for your evening meal which you had done the night before. no captain, no entertainment, nothing special at all. did not bother after the 1st one. If you Smoke you are normally allowed to smoke in casino. Not on this ship on formal days all day, weather was bad so could not go up on deck and had to use cigar room which had such poor extractors and stunk, In the casino ashtray was a floor standing one which staff emptied out the ashtrays from the slot machines into and never got emptied all day. Everyone i spoke to and me included had charges for services not used added to bills. AFter 8 days at sea managed to get 3 hours in Boston. Management of Immigration was a joke we should have been first a 6.30 with people on excursions ( instead approx 1500 in gue, emigration delayed .with people queuing for 3 or more hours, will not go on but all i will say is i saw people crying with boredom, This cruise turned into a prison sentence. so will i use again never twice crew members maimed to music on the bridge on the promenade and that was about as lively as it got. Read Less
1 Helpful Vote
Sail Date: April 2017
Family trip to travel home from Florida. It was an absolute disaster, the food was inedible cold and on two occasions the meat was raw.. I made several complaints to customer services and to F&B director but no acceptable improvements ... Read More
Family trip to travel home from Florida. It was an absolute disaster, the food was inedible cold and on two occasions the meat was raw.. I made several complaints to customer services and to F&B director but no acceptable improvements were made, my wife and I contracted Gastrointestinal problems on penultimate day and we were quarantined in our suite until we disembarked. If you or your family and friends are considering using this cruise line may I suggest that you reconsider and look for a different company.My wife and I are so aggrieved and disappointed that we wasted so much time and expense on a trip that we were so looking forward to experiencing and to then find it necessary to have to spend so much time and effort complaining I trust that a responsible person in this organisation will read this and do something about it. Will I ever hear anything from them, if my experience o far is anything to go by I seriously doubt it. Read Less
1 Helpful Vote
Sail Date: November 2018
We were supposed to sail from Southampton to Boston, New York, Port Canaveral and Miami. However, we were called on th Friday afternoon before the Monday cruise and told that due to storms in the Atlantic we would now go to Le Havre, ... Read More
We were supposed to sail from Southampton to Boston, New York, Port Canaveral and Miami. However, we were called on th Friday afternoon before the Monday cruise and told that due to storms in the Atlantic we would now go to Le Havre, Brugges and then Miami. Not quite the same appeal! We were offered a full refund if we cancelled but as booked the flights ourselves and non refundable hotel rooms in Miami we would have had to claim through our travel agent so we had no choice but to go. Having been to France and Belguim on numerous RC cruises, we were really not looking forward to the cruise even with the $200 OBC for the changes and 20% off what we paid for this cruise towards another. I did ask if there were really storms in the Atlantic or whether it was an excuse to have further repairs to the Ship after last weeks accident with the stabiliser making a large hole in the hull. I was told it was fully repaired. When we checked in on the Monday, I was told it was actually repaired this morning after people had disembarked. However, at the lifeboat drill the Captain said due to a gap in the storm we would now go to Gran Canria, Coco Cay, Port Canaveral and Miami so things looked better. 3 rough days at sea, due to storms was not too bad, have had worse in Iceland! Gran Canaria was ok, then it got warmer as we cruised towards Perfect Day Coco Cay (RC's private island). That morning the sea turned choppy and I had a feeling the tenders wouldn't be able to get us ashore. Unfortunately the captain soon came on and told us the same. We promptly turned around and left what looked like a building site (lots of work going on for next year) and went to Freeport Bahamas. Lots of shops but not much else. Worth noting that RC were charging whatever they could for excursions on Coco Cay, even for floating mat which seemed a rip off. I guess they want us to pay for the island for them. At this point it became a case of guess which port we are going to next. Then we went to Port Canaveral which was great. We had originally booked a tour of the space centre but was then told that due to immigration it would not be possible to have a guided tour and instead they would just take us there and we had to get around ourselves. At this point we were so used to changes we didn't care. So, we spent the day at the Space Centre at our leisure before heading to Miami. Cabin was good, central location which helped make the rough seas feel not as bad. We had to ask for bath robes and toiletries. Surprisingly our crown and anchor free gifts were in the cabin - normally I spend 2 days chasing. I was due a free gift for reaching 240 points on my June cruise so asked the diamond concierge about it. Was told I would receive it later in the cruise but did not. There was no sign of him the last few mornings in the lounge and he ignored the note I left for him. Thanks Ken! Emailed when I returned and it was posted out to me but not a good example of how to treat loyal customers. Food was very good. Slow setting up in the Windjammer for lunch and sometimes food was cold as had been left out whilst setting up. Staff very friendly and helpful. Was disappointed they only had the UHTmilk which tasted awful. Shops were the usual overpriced expensive items and the usual $10 tat sales. Lots to do during the day and evening though. Lessons learnt - never assume where you book is where you are going. Book refundable rooms if making your own plans for the start or end of your cruise Pack a mixture of clothes as some people were caught up with the change if destination and climate. Read Less
Sail Date: April 2017
Embarkation in Miami was long and tedious, maneuvering the sea of people trying to get on board. My mother could not get her wheelchair as requested. There was a LONG line of people waiting, very few wheelchair attendants and no place to ... Read More
Embarkation in Miami was long and tedious, maneuvering the sea of people trying to get on board. My mother could not get her wheelchair as requested. There was a LONG line of people waiting, very few wheelchair attendants and no place to sit curbside to wait at the Port of Miami...........major faux pas. Disembarkation in Southampton was timely, easy and orderly. Wheelchair was ready and the attendant was very helpful and courteous, attending to her every need. We selected this cruise in particular because we had not visited any of the ports featured. Pleased with all of the ports except Vigo, Galicia, Spain……..which was fairly average. Did not like the four-deck open design of the Deck 5 Atrium Promenade...felt it was a waste of good space that could have made the bars and sitting areas much larger to better accommodate the thousands of passengers onboard. The ship is huge, décor was rather subdued, showed signs of wear in some areas, but spotlessly clean. The cabin was clean and spacious enough. We got a veranda room with balcony but the weather was way too cold and windy to sit outside, so that part was a huge waste of money. It was so cold and windy that there was hardly any activity in the pool and hot tubs. So those of you planning a spring transatlantic beware. Transatlantic voyages returning to the Caribbean from Europe in the fall are much warmer so the balconies and outdoor areas are much better used. The entertainment was average to good, not so much because of the talent but because of the small size venues holding the events. We were never able to see the ice skating show in Studio B, although there were 3 performances. There was also no monitoring of tickets, so some people got to see the skating show 3x and we did not even get to see it once. The dining options were very good and the food in the Sapphire dining room was excellent with great variety, quality food, inventiveness, beautiful presentations, courteous and attentive managers, assistant managers and servers. The Windjammer was also very good in all respects except the noise and lack of seating. There were times a seat was hard to find because of the many passengers. The crew was the best point of the ship and trip. Every single crew member we encountered was friendly, attentive to our needs, courteous and disposed to being of help, from the Hotel Manager Sanjay to the restroom cleaning crew. So although we were extremely pleased with the people aspects of the cruise, we will probably not ever sail the Navigator again or any other ship in its category. Read Less
Sail Date: April 2013
So all in all a good cruise with all the typical good service from RCCL. Quick notes are that they really have very limited support for kids under 3 on most of the boats below the Oasis class. We were limited to $20/hour child care in ... Read More
So all in all a good cruise with all the typical good service from RCCL. Quick notes are that they really have very limited support for kids under 3 on most of the boats below the Oasis class. We were limited to $20/hour child care in our state room and 2-3 1 hour periods with a kid's staff member in the tot room. The also had bags of lender toys which was good but our tot got board with them and the hour play periods after about a week. To be fair there were no other kids under 2 for her to play with and the staff were very friendly but we were spoiled by our 7 day experience on Oasis when they not only had child care for $9/hr in a designated Royal baby's room but a 24 hour play room as well. Taking care out our tot in our room prevented us from enjoying our room childless. It was good we got a Grand suite or out tot would have had no place to run at all! The Weather in April was only warm enough to swim 1 or 2 days so that wasn't available for our tot either. Nor was there a pool with more than and inch of water for tots. So we spent a lot of time in our room or going with out tot back and forth to the few areas that were interesting to her. This was relaxing but it didnt allow much time for many of the other activities on the ship. We are fairly experience cruisers so we didn't feel we missed too much but it would have been nice to get out a bit more. The word from the crew is that the ship is due for dry dock which will address its getting older plan, During they dry dock they are supposed to update the child area. Recommendations: 1. Until updated you can get better service for kids under 6 on other boats and kids below 3 should avoid this ship. 2. Transatlantic cruises are populated by the traditional older set. Go if you enjoy just chilling out and meeting other seasoned travelers. 3. Get a bigger cabin on the long trips. It may sound obvious but the importance will hit you quickly especially if you have a kid in the room with you. Read Less
Sail Date: November 2011
This was our 2nd cruise on the Royal Caribbean ship, Navigator of the seas. But our first Transatlantic cruise. We are a young couple travelling with a 3year old little boy, we choose this cruise for our 2nd anniversary. Transfer from ... Read More
This was our 2nd cruise on the Royal Caribbean ship, Navigator of the seas. But our first Transatlantic cruise. We are a young couple travelling with a 3year old little boy, we choose this cruise for our 2nd anniversary. Transfer from Airport to port was good, the guide was quite talkative. Embarkation in Rome was Super fast and impressive, absolutely no complaints there. The ship itself is lovely, clean, well equipt, safe and sturdy. All facilities were working. (weather permiting) The crew and staff were all very friendly and helpful, although maybe a little too helpful and overbearing at some times. E.g one night we asked for Tomato ketchup and chips for dinner for our little boy, but then after that they continued to bring them every night without us even asking, until we asked them to stop as we didn't want our boy eating them EVERY night! Our Cabin was fabulous, it was the very top back corner of the ship, it is a rather unique cabin but perfect for us. It has more space than a normal balcony cabin but has a pipe type thing in the middle of the cabin and a metal beam on the balcony, but this was of no bother to us. The only possible downside is because of its location it is possible the cabin with the most movement on Rocky days. (but there wasn't too many of them) The First few days the weather wasn't very good in the Med, in fact we ended up being stuck in Toulon port for 24hrs by some very bad winds/weather. some called it a 'mini hurricane' this meant that we were a day late to our next port Barcelona, with in turn meant we had to miss a port out of our schedualed itinery. They chose to miss the Azores out instead of one of the 2 spanish ports, which we were all very dissapointed with most people who we spoke to had specifically booked this cruise because of that port. This also meant we were to have 8 straight days at sea crossing the Atlantic instead of the planned 5 which was a bit daunting. We were assured however that the captain had chosen this out of the safety and comfort of the guests?! All the ports we visited However were pleasant to visit. In Livorno we made our own way to the Leaning tower of Pisa. In Toulon we went on the tour train around the ports and had some lunch. In Barcelona we walked up 'La Rambla' and took our boy to the Zoo, and Cartagena we walked around the town and went to the Ruins. The only Royal Caribbean tour we took was when we disembarked at Ft. Laurderdale. We went on the Everglade airboat tour which we would recommend. (we also had booked a tour at the Azores with was refunded) I mentioned earlier that we were travelling with our little boy... out of 3000 passengers he was one of only 10 children on board this cruise and none in his age group. (I would say 70% were over 60.) we were aware that this is know to be an 'older' cruise but didnt realise there would be so little childen. This made our trip interesting as because of this they did not put any of the schedualed kids club activities on... Which we werent very happy with. Although they offered babysitting, it was at a price of $19/hr.....!!! So to say it was a 'family friendly' cruise it wasnt very family friendly. It was only because we met some lovely people onboard who offered to watch him that we were able to get anytime alone on our 14night anniversary cruise!! And speaking of anniversary, although we mentioned it when booking we got no recognition of this when onboard. (although others onboard did). Back to positives... food was fabulous, Steak, salmon, Escargot and of course Lobster! sports activities were great fun, and the evening shows were better than expected. (acrobats, dancers, comedians, magicians, singers) So all in all we had a great time and would cruise with them again. Read Less
Sail Date: November 2012
After a two night stay in Barcelona we boarded the Navigator of the Seas. It had been two and a half years since we last sailed on the Navigator and not much had changed but we did notice that she was getting tired and ready for a face ... Read More
After a two night stay in Barcelona we boarded the Navigator of the Seas. It had been two and a half years since we last sailed on the Navigator and not much had changed but we did notice that she was getting tired and ready for a face lift. We were told that that upgrading had been postponed till spring 2014, she will be very tired by then I'm afraid. All that aside the cruise turned out to be one of out top three cruises for good times and great food. we enjoyed dinner in the dinning room very night with a great wait staff. If people complain about the quality of the meals they must have a wonderful life at home. The only meal we had that was less than great was the night we all went to Portofino where the meal was much less than spectacular and the seafood was cool by the time we got our meal. The entertainment was very good, both in-house and shows in the theatre. Special mention to the Sunlight Band who we miss the most. All in all we had a great time, put on a couple of pounds and came home with some great memories. The only real negative from our point of view was the number of smoking venues and the lack of enforcement of smoking in non smoking areas. I guess I have to mention the debacle when we arrived in New Orleans, even though it was the Port Authority and not RCCL that is responsible on this one. Over four hours to get off the ship and on the street is a little crazy. Read Less
Sail Date: November 2012
This was our second time aboard Navagator of the Seas and once again we were very happy with the crew and the for the most part happy with the whole experience. As has been noted by others Navagator is due for a makeover and if it is ... Read More
This was our second time aboard Navagator of the Seas and once again we were very happy with the crew and the for the most part happy with the whole experience. As has been noted by others Navagator is due for a makeover and if it is another 18 months off she will really need some help. We arrived in Barcelona late on Thur. before boarding on Saturday and found that a day and a half is not enough time in this great city. STayed at the Hotel Villamari and found it comfortable and in a good location from which to get around the City. Arriving at the port about 2PM only took about 30 minutes to get on board and our stateroom was ready for us--clean but a little worn--the embarkation was about as smooth as could be expected. We enjoyed the Ports both Cartagena and Malaga were pleasnt enough and the weather was good. One problem we found in Malaga was a that several places did not accept credit cards and after you order lunch without cash it gets a little tense. Tennerefe was interesting with the very rugged topography coming right down to the waters edge. My wife and I both thought the shows in the theater started out as very poor but got better later during the trip, The Platters put on a good show as did El Gaucho. The Ice show was good but not as spectacular as previous Ice Shows we have seen on both the Navagator and on Mariner. I always look forward to the encrichment lectures and am disappointed when they are not offered. The Fun Decades presentation was fun and informative and I thought the speaker was among the best we have seen on Cruise ships. The art historian a little less impressive. I also enjoyed the evening Astronomy lectures offered by one of the Directors staff. I would like to know in the future that these types of lectures will be offered it might be the difference in going or not going. Now to the dinning experience, we are relatively new to Cruising (only about 6 years) but I certainly feel that even in that short time the meals have gotten worse both in quality and variety. We were always able to find something on the dinner menue that was agreable but unlike a few years ago when almost each evening there were two or three things on the menue that I thought I would like to have. Our waite staff was very good there were a couple of evening when the food was not as hot as I would have prefered. The windjammer was ok we had the late seating for dinner and would usually just look for a snack for lunch and then perhaps go to tea aroun 4 or so. I think on future transatlantics we will try to get the early seating for dinner. Most mornings we had breakfast in the Main Dinning room and found that very good Hot food cooked to order. I was a little worried about 6 consecutive sea days but they litteraly flew by to the point that I lost track--we played bridge most days, attended the lectures and other activites and found ourselves plenty busy. The last comment concerns the debarkation I don't think you can necessairly fault RCI but the last memory of a very good trip is a bad experience. I don't know how to fix this problem certainly we need security and control but this system is just a mess with little information being transmitted to very frustrated passengers. Fortunately we were in no great hurry as we had a late afternoon flight out of New Orleans but there were a lot of people at the airport when we got there that had missed flights some of them international connections. The trip was really great and one that we will do more often the future it is a great value at less than 100 dollars a day I can't stay home for that. Fishforfun Read Less
1 Helpful Vote
Sail Date: May 2011
We have just got back from a 13 night transatlantic on the Navigator of the Seas (Fort Lauderdale to Rome). There were 3 of us, myself, my wife, and our 3 year old daughter, and we got a good deal on a Grand Suite (1278). This was our 10th ... Read More
We have just got back from a 13 night transatlantic on the Navigator of the Seas (Fort Lauderdale to Rome). There were 3 of us, myself, my wife, and our 3 year old daughter, and we got a good deal on a Grand Suite (1278). This was our 10th cruise, and our daughter's 4th, previously we have cruised on QE2 (x2), QM2, QV (x2), IoTS, Voyager, Mercury, and the Seabourn Spirit. We are Brits (only around 60 of us onboard).The ship called at Tenerife, Mallorca, Corsica, and finally Rome. Check In Check in was quick and efficient, as suite guests, we did not have to queue and were on board within 10 minutes. Non suite guests seemed to be checked in quickly also. We received our gold coloured sea pass card (only GS and above get this) which carries a number of privileges (discussed later). Also in FLL that day was the Equinox, which was also doing a transatlantic, although a more northerly route to us. We checked in at 12:45, but our bags did not arrive until around 5pm. The lifeboat drill was held outside, and seemed to take aged. Many people were complaining that they needed to sit down. 3 days prior to check in, we received an e-mail from Karen (the Concierge), introducing herself and outlining the perks of travelling in a suite. The Suite The suite exceeded our expectations, looking much better than in the photos on the RCI website. It was very clean and spacious; with a flat screen TV, Bose hi-fi, DVD player, video player. Also, there was a coffee maker and a kettle (on the Navigator, only suite guests get a kettle). The bathroom was spacious, with a double sink and a bath with shower over - plenty big enough for us. I preferred the suite to the Queens Grill suites on the QV as it was more open plan, we could utilise the space more effectively with our daughter. The balcony was very nice (as the suite was double the width of a standard balcony cabin), and had a sun bed and also a rattan table with 2 chairs - very nice for having breakfast on the balcony when coming into Corsica. The double sofa turned into a bed where our daughter slept. There was also a full dividing curtain separating the bedroom area from the rest of the suite. We also had a complimentary bottle of Evian (only one though), and a leather bound folder which highlighted the suite perks, and contained the full menu for the day for breakfast, lunch, dinner, extended cocktail and wine menu that was afforded to suite guests. The dinner menu was updated daily. Our suite steward was excellent (we have been lucky never to have had a bad room steward) - the room was made up whilst we were at breakfast, and turned down when we were at dinner. Ice, coffee, tea etc. topped up twice a day (or as requested) Suite Perks: Basically, the main suite perks were: 1) Reserved seating on the pool deck, ice shows, main theatre, therefore we never had to worry about having anywhere to sit, or having to get to the shows early to guarantee a good seat 2) Use of the Concierge Lounge (deck 9) where there was a coffee machine, continental breakfast, afternoon sandwiches and cakes. Also, Karen was there at certain times during the day (and always contactable by phone) to give any help and advice and answer any queries - suite guests therefore never needed to queue up at guest relations as Karen could take care of everything. In addition, she had the keys to the DVD and CD library. 3) Free bar and nibbles in the Ixtapa lounge from 4:30pm to 8:00pm - the lounge was open only to Suite guests and (I think) C&A members that were Diamond and up. Unfortunately, children were not allowed in here, so we only used this facility twice 4) Behind the scenes tours - we went on a tour of the bridge (you could also tour the engine control room and the galley, but space was limited and we did not sign up early enough), and also were invited to a reception where we went to the staterooms of the Captain, Chief Engineer, and Hotel Director - lots of free drinks and a very nice food presentations being made available 5) Invitations to 2 suite only receptions with senior staff, again with lots of free drinks and a very nice food presentations being made available 6) Quality toiletries (well, the same Gilchrest and Soames that you get with Cunard), and chocolates on the pillow (nice ones) 7) Someone knocked on the door one day with a very nice cheese plate - not sure if they only deliver this if you are in as we only got this once, but it was excellent. 8) Breakfast and lunch in Portofino's - you could avoid the crowds in the Windjammer and eat here, where tables were laid out properly (table cloths, nice cutlery etc.), and waiting staff, however you needed to go to the Windjammer to get your own food (there was fruit, cereal and pastries in Portofino's for breakfast though). 9) Extended in suite dining menu - also room service was always on time and as ordered. Everything that should have been hot was hot. On a 13 night cruise (especially with the first week at sea), these perks were really appreciated, and well used. Especially as the suite was not that more expensive than a D1 balcony cabin (£800 if I recall). Condition of the Ship The ship was in very good shape. Some signs of tiredness (some scuffs here and there), and some areas did have an unpleasant odour - the amusement arcade, and the walkway to the Aquanaut's play area for example. The ship was very stable (although we did have good weather for the crossing). This was the first cruise that I have not needed sea sickness tablets (my 10th cruise). The ship was nearly full but felt nowhere as crowded as the IoTS last November - you could always get a seat for a quiz for example, where you had no chance on the IoTS unless you arrived very early. There were also an impressive number of events where free 'champagne' was made available. There was no vibration from the engines (something that we have experienced on QM2 and QV), and the suite was very well insulated from external noise. The air conditioning around the ship did not seem to be cold enough and we did find ourselves quite hot in the theatre. Service The Captain (Patrick) was excellent, very visible and approachable. Also very humorous. We saw him on a number of occasions having breakfast / lunch in Portofino's and he made a point of speaking to everyone. The Cruise Director (Mike) was ok, but we never saw his sidekick. Our best cruise director was John (and Steve as the sidekick) on IoTS last November - Mike just did not seem to do much. The cruise was made up of c80% Americans / Canadians, so this may be what they like (only around 60 Brits). Dining Room - excellent staff - James (waiter) and Alner (assistant) were fun, knowledgeable and interacted really well with us and our little girl. Aston, the Head Waiter was also excellent, visiting us at least twice each meal - our daughter took a real shine to him. Bar staff - all very pleasant Entertainment staff - very good, especially Timmy and Rio ('from Rio') who were a lot of fun running the quizzes Children's facilities The Navigator catered very well for children. There were about 15 people in my daughter's age group (3-5) and there were lots of free activities every day. It was a real shame that our girl only went to a couple of sessions (she flatly refused any more). The problem is that we (as parents) were not allowed into the play area to settle her, it was a case of dropping her off and that was that. With Cunard, you can go in and make sure they are settled before leaving. As with Cunard we were given a pager in case we were needed back at the play area. There are also a number of occasions where children can have lunch with the staff (with a charge), or dinner (no charge) - but there are financial penalties if you are late, loose / damage a pager, or want your little one to stay after 10pm. Overall, I would say that Cunard's children's facilities (QV) are more modern and more personal, but still, those on the Navigator were very good and there was an excellent variety in the programme (which was delivered each day to the room). Shows The Ice Show was, as always, excellent Some of the entertainers were tailored to the American market - one comedian and a Celine Dion tribute act was not our cup of tea. Once again, Jonathan Kane was on board (Elton John tribute) and we were not going to go (this was the 4th time he has been on a cruise of ours), but we did see him in the end, and I have to say he was excellent - the Americans loved him and at least 100 of them got up on the stage to dance to Crocodile Rock, the audience participation really made his performance a memorable event (and he had slightly changed his act since we saw him last). The singers and dancers were good, but very loud, and the band were ok, however not as good as on the IoTS band last November who had the most amazing drummer. Food Food was excellent - lots of choice, always hot and very tasty. My wife was very happy that they served English breakfast tea throughout the ship. Another positive with RCI is that tea, coffee, water, iced tea, lemonade and fruit punch is always free in the Windjammer (and in most other places throughout the ship). Also, waiters throughout the ship are more than happy to get you the free drinks - I get the feeling on Cunard that if you want a free drink, you have to get it yourself...no such feeling with RCI. Disembarkation Very smooth - we had a tour of Rome then to the airport, so were off the ship by 7:30 (so up at 5am). This all went really well. Summing up I would have to say that this was the best cruise we have been on. I would highly recommend a transatlantic crossing on the Navigator and the Suite accommodation and perks were outstanding (especially with a 3 year old and the extra space required). Crew and staff were excellent, although cruise director was only so so. Read Less
Navigator of the Seas Ratings
Category Editor Member
Cabins 4.5 4.3
Dining 4.5 3.9
Entertainment 5.0 3.8
Public Rooms 4.0 4.2
Fitness Recreation 4.0 4.1
Family 5.0 4.1
Shore Excursion 4.0 3.7
Enrichment 2.0 3.4
Service 4.5 4.3
Value For Money 4.5 3.8
Rates 4.5 4.2

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