1 Helpful Vote
Sail Date: October 2018
This is our 12 cruise and we have sailed with different cruise lines but this is our second time with RC. We choose this cruise as a taster cruise for our friends, the itinerary was perfect for a first cruise. Embarkation was very ... Read More
This is our 12 cruise and we have sailed with different cruise lines but this is our second time with RC. We choose this cruise as a taster cruise for our friends, the itinerary was perfect for a first cruise. Embarkation was very quick, we arrived at the port at 11am, our cases were taken from us straight way, we then checked in and we were onboard within 15 minutes, RC are one of the best cruise lines that organise the embarkation perfectly, just make sure you complete the check in details online. Once on board we had plenty of time to explore and get our bearings on where everything is, a very easy ship to get around. Our rooms were ready at 1pm and our luggage had arrived at the cabin door. Dinner in the MD was excellent, we had great waiters and nothing was too much trouble, some of us had more than one starter, which was never an issue, we also ordered extra veg with our meals and again there were no issue with this. The food always arrived in good time, good quality and hot. We never had to wait for drinks. We ate at chops grill one night, steak is to die for but to be honest we all loved the MD so didn’t book any other speciality restaurants. We didn’t attend any of the shows so can’t comment on these, but there is one show that is in the schooner bar, Perry Grant, he is a much see, so funny and great sing along. Disembarkation was very easy, we did the walk off with our cases. Overall the ship is a little tired but the staff are awesome and hard working. The ship is the right size if you don’t like queues. Read Less
2 Helpful Votes
Sail Date: July 2018
1st cruise booked as a special occasion for our 25th anniversary. Travelled with 2 children 11 and13 years. Cruise was overcrowded with queues for everything. Activities over subscribed. Staff looked exhausted and harassed and couldn’t ... Read More
1st cruise booked as a special occasion for our 25th anniversary. Travelled with 2 children 11 and13 years. Cruise was overcrowded with queues for everything. Activities over subscribed. Staff looked exhausted and harassed and couldn’t cope with numbers on board. Communal areas dirty. Food in main restaurant was hit and miss and sent food back on several occasions, but because service was so slow gave up and ate sandwiches and pizza in cafe. Buffet area was completely overwhelmed every morning, and struggled to find a table. Tried signature restaurants chops grille was excellent. Jonny rockets served stale buns after a 45 minute wait. Complained and left- still waiting for an apology from RC. The shore excursions we enquired about were sold out, so just made own arrangements and saved over 50% for better quality trips. Overall this was a very disappointing experience and I will not be booking another cruise. Read Less
2 Helpful Votes
Sail Date: July 2018
Have sailed on Independance twice and its great. This ship is similare size, but older, and it is starting to show. Definite lack of maintenance all round and things like broken tiles in toilets, scuffed and dirty seats and torn carpets ... Read More
Have sailed on Independance twice and its great. This ship is similare size, but older, and it is starting to show. Definite lack of maintenance all round and things like broken tiles in toilets, scuffed and dirty seats and torn carpets etc. Makes you wonder what the rest of the ship is like. Biggest thing was lack of staff (assume lots of staff have been robbed to staff new ships). So difficult to get served by a waiter, so go yourself but then can't get served at the bar for ages due to lack of bar staff. The Star lounge on a couple of occasions had one bar staff and one waiter. Other bars were the same. Food in the Windjammer buffet was very good. Tried the main dinning room once and service was slow. Entertainment was good in the main theatre, but as this was in the school holidays with over 1000 kids there was no real entertainment aimed at them (classical violinist and four opera singers did not go down well with my grand children). Other lounges were ok, but lacking unless you like a three piece band. Quizzes were ok, but staff lacked experience and most could not use a mic, hence sound very fuzzy and distorted. Over all entertainment staff were armatures with no training. Disembarkation was a nightmare with no communication and delays all round. Overall, we are looking at other cruise lines as RCL have lost the plot, and seem to have forgotten what they are in business for and for whome. A very dangerous thing for a business to do. Read Less
4 Helpful Votes
Sail Date: July 2018
This was our first cruise so nothing to compare with but our overall feeling was that the ship was run down. The staterooms were quite tatty looking and in need of a revamp - we expected more for what we paid. The cruise itself was great ... Read More
This was our first cruise so nothing to compare with but our overall feeling was that the ship was run down. The staterooms were quite tatty looking and in need of a revamp - we expected more for what we paid. The cruise itself was great and we had a fab time with some great entertainment. The entertainment team were great. Flowrider I think should be a bit better organised - kids were having to stand and queue in full sun for long lengths of time - this put my lad off so he only went on twice. Perhaps some form of ticket system would be better. Some great films were shown on big screen - would be good if this filtered through to TV’s in rooms as we started watching films but had to miss end to go and get ready. We did feel that Royal Caribbean want to charge you for everything. We had the drinks package but they wouldn’t let me get a soft drink for my kids and wanted to charge us $10 per day per child for soft drinks package. We were given soft drinks cups to refill which we did for the kids but they couldn’t go and get a drink with them. Food and drinks were good quality and plenty of it. The cafe promenade was great for a late night snack. Favourite bar was Star Lounge and Two Poets pub - Ian Miller was brilliant and staff were great. Overall a great cruise but ship needs some work. Read Less
2 Helpful Votes
Sail Date: July 2018
While overall we enjoyed the cruise it wasn't a patch on last years Rhapsody of the Seas. Hate to focus on the negative but it was the small things which were missing. We cruised at exactly the same time last year which means my ... Read More
While overall we enjoyed the cruise it wasn't a patch on last years Rhapsody of the Seas. Hate to focus on the negative but it was the small things which were missing. We cruised at exactly the same time last year which means my wife's birthday fell during the cruise. Last year there were strawberries dipped in chocolate and a card in the room the night before her birthday. This year nothing. My main problem with the navigator a lack of a central area. The shopping street reminded me of Ocean Terminal in Edinburgh. It was basically shops and eating/drinking places with a view of the sea. Which is what Ocean terminal is. The likes of the Captains Party lacked a central place to be where you could sit and watch. The 70's night was a damp squid compared to Rhapsody. Not enough seats in the bars. Too many chairs on the deck taken by towels without owners for hours and RCI doing nothing about it. We have learned a couple of things from the cruise. We won't be sailing again from Southampton on the first week the English schools break up. Cruisers numbers were 3005 of which over 1000 were children including our one!. It wasn't the multi-national holiday we had last year. Vast majority were from the South of England. Yes honestly we did enjoy it. Perhaps we will stick to the smaller ships. No idea what 5000 people would be like on the bigger ships. More likely to fly to cruise than leave from Southampton. Cabin was excellent on Deck 12. Great view. Easy access to the pool deck. While the headliners were good the in house shows were tired and need updating. Read Less
2 Helpful Votes
Sail Date: July 2018
The was not a classy cruise. More like benidorm on sea! And some of the tattooed specimens on board would have been more at home there. Far too overcrowded. Impossible to get a sun lounger due to people reserving all day(and security ... Read More
The was not a classy cruise. More like benidorm on sea! And some of the tattooed specimens on board would have been more at home there. Far too overcrowded. Impossible to get a sun lounger due to people reserving all day(and security doing nothing!). Also the photographers are very aggressive, grabbed my child when he was on his own and made him quite apprehensive of them. Royal Caribbean have to sort this out! Unacceptable! Also the shore excursions state that kids are allowed on them but when trying to book some of them we found out they’re not. Suppliers insurance apparently. Say this on tge brochure. Arcade is a rip off as half the machines don’t work yet accept money. Why do you have to go through arcade to kids club? Its like sweets at supermarket checkouts! Positives. Great waiting staff in main restaurant. Friendly room attendant. Quick action from security on noise complaint of someone playing loud music. Read Less
Sail Date: July 2018
This is our 6th cruise and 5th with Royal Caribbean. We were on Navigator last year for a Baltic cruise and even booked this cruise onboard, but we were a lot less impressed this time around. Embarkation at Southampton was efficient and ... Read More
This is our 6th cruise and 5th with Royal Caribbean. We were on Navigator last year for a Baltic cruise and even booked this cruise onboard, but we were a lot less impressed this time around. Embarkation at Southampton was efficient and very fast as always. Upon boarding the ship, we were informed that due to the Norovirus outbreak on the previous sailing, the rooms wouldn't be ready until 2pm. This meant that we had to wait in the library for over an hour until the rooms were ready, which was an inconvenience as we had an early morning flight from Belfast and were exhausted. Our room was in Deck 7, and the carpets here had a very unpleasant and musty smell. As well as this, even after midnight, you could hear children running up and down the corridors, shouting and screaming. This was very annoying, especially when you are trying to sleep. The room itself, while kept clean, was very dated and tired looking. We chose to have My Time Dining, as we have had on all our previous cruises. On Navigator last year, this was not a problem - however, this time, we experienced a number of issues related to queueing and reservations. On the first night, we had to queue for 30 minutes before we even got to our table. We were seated at table 675 which was were we wanted to sit for the rest of the cruise. We subsequently booked this table for 7:30pm every night, and we got this table most nights, but some nights we ran into problems. On one of the nights, we went to the dining room at 7:30pm for dinner, only to be told that our table wasn't ready and we'd have to return in 20 minutes. We did this but we had to rejoin the lengthy queue and when we reached the end again, we were told to have a seat at the side. When we finally entered the dining room, we found that our usual table was taken and we had to sit elsewhere with different waiters. Other than that problem, the food in the dining room in general was excellent. Food options at lunchtime were sparse. Windjammer was constantly packed, and it was almost like a fight trying to get a table. This often resulted in someone keeping the table while the other person went to get food. Despite this, the food here was also good. We found that every day, especially on sea days, it was impossible to get a deck chair, as people were leaving towels on them and not returning for hours. The policy of "we will remove your towels from deck chairs after 30 minutes" was not enforced at all. The entertainment was average. We enjoyed the Beatles tribute act, the hypnotist and the ventriloquist, but the Queen tribute band were awful. Overall, the ports visited were excellent, but we felt that the time spent in port was very short, especially in Lisbon and the second day in Palma. For all of the ports we just walked off and got hop-on hop-off tickets ashore, with the exception of Palma as we had onboard credit to use. The excursions were extortionately expensive, and the tour in Palma was short and rather boring. Overall, we had a good holiday, but it was let down by the short port days and tired ship. Navigator is in desperate need of renovation as it looks and feels rather dated. The crew also seemed rather bored in comparison to the other Royal Caribbean cruises we've done. We would strongly consider trying a different cruise line for our next cruise, as Royal Caribbean haven't been as impressive as usual. Read Less
Sail Date: July 2018
Choose RC as the service and ships are very good, everything you need for holiday. Plenty to do on and off ship with great itinerary. We found this to be the best value for money and bing our second cruise it didn’t disappoint, staff, ... Read More
Choose RC as the service and ships are very good, everything you need for holiday. Plenty to do on and off ship with great itinerary. We found this to be the best value for money and bing our second cruise it didn’t disappoint, staff, food, cleanliness and experience was excellent. Embarking and disembarking was very smooth with RC very organised. Only thing we were unhappy about was lack of room in bars and entertainment venues on navigator of the seas, can be difficult to get a seat later in the evenings. Pool, dining rooms, windjammer, all excellent. Didn’t uses any speciality restaurants as the main dining room food was very very good, didn’t see point in paying extra when such god food is on offer. Kids deck was busy as to be expected and very good, I would have preferred a slide to the flow rider but that could be just a personal choice Read Less
Sail Date: May 2018
Although our cruise on Navigator of the Seas was slightly below our previous experiences with Royal Caribbean (Harmony of the Seas , Legend of the Seas, Song of Norway), it was still a positive experience. Overall, our experience and ... Read More
Although our cruise on Navigator of the Seas was slightly below our previous experiences with Royal Caribbean (Harmony of the Seas , Legend of the Seas, Song of Norway), it was still a positive experience. Overall, our experience and cruise was very positive. Our stateroom (inside with promenade view) was very clean and comfortable. The bed was comfortable. The toilet would not flush one day when we returned from a shore excursion and the issue was quickly addressed by the maintenance staff. The vast majority of the staff members were very pleasant and helpful. The other guests at our main dining room table were very pleasant and friendly; we had a great time talking and getting to know each other during our cruise. Our dining room waiter, Medel, and assistant waiter, Volodymyr, were outstanding -- very friendly and helpful. Our stateroom attendant, Nunun, was very good. While the food was still very good, I felt it was a little better in the dining room on our previous cruises. We purchased the same Internet package as we had on Harmony (VOOM Surf Voyage Package - 3 Devices), the service was not as reliable. I talked with the Internet represent on our third and fourth days because we experienced sporadic problems with access, being "kicked out", and having a screen appear which said we needed to sign in to connect when another screen clearly indicated we were already signed in. He made several changes and the reliability improved, but we still experienced some issues during the remainder of our cruise. We experienced no similar issues on Harmony. Very good variety of activities were offered on-board. We enjoyed our shore excursions, especially the Tuscan Countryside – San Gimignano and Volterra. Unless you wanted your time to be spent shopping and eating, I would not recommend the Cassis (Extended Time) excursion in Marseilles. Our tour guides were informative. We would have liked more time in Lisbon, Portugal and Vigo, Spain. Excursions: Gibraltar - City and Wine Tour (8 rating out of 10) Alicante – Guadalest (9) Rome – Glories of the Gladiators (8) Livorgno – Tuscan Countryside – San Gimignano & Volterra (10) Marseilles – Cassis (Extended Time) (7) Barcelona – Gaudi’s Barcelona (8) Lisbon – Majestic Sceneries & Wines (8) Vigo – The Border Country (8) Read Less
4 Helpful Votes
Sail Date: September 2017
We chose this cruise on the recommendation of a friend. Cabin 3628 was very stuffy and noisy caused by the ships engine and extractor fan. As this was our first cruise we didn't know what to expect but certainly not hard sell on ... Read More
We chose this cruise on the recommendation of a friend. Cabin 3628 was very stuffy and noisy caused by the ships engine and extractor fan. As this was our first cruise we didn't know what to expect but certainly not hard sell on everything. We didn't have a drinks package and the cost of wine etc was prohibitive. Needless to say those who had a drinks package were drinking from early morning until late at night to get value for money. Smokers were allowed on the deck and in the casino and we found this offputting. The tours were ok but again very expensive. The plusses were the staff, food and some of the entertainment was excellent. However the windjammer was a bun fight and we preferred the other restaurants. We paid the gratuity before the cruise but found envelopes left on our bed on the last day - we gave our room attendant extra as we felt he was worth it but. He seemed unhappy about the sum given and informed us that his entire salary was just tips indeed on one cruise he received 72 dollars in total for two weeks work and 17 cabins to clean. If this is true RC need to give their staff a basic salary. Perhaps we are not large ship cruisers and will try smaller cruises ships in the future. Read Less
2 Helpful Votes
Sail Date: September 2017
The destinations were what we were wanted to visit. Having already cruised with this company on the Adventure and Explorer of the Seas we were happy with the standard. They all carry approximately 3k passengers and there is plenty of ... Read More
The destinations were what we were wanted to visit. Having already cruised with this company on the Adventure and Explorer of the Seas we were happy with the standard. They all carry approximately 3k passengers and there is plenty of room in the various areas of the ship, although when the weather is inclement seats are at a premium. Entertainment is good as well as all the staff, especially in the restaurants and bars. They all work very hard, long, hours and are very appreciative of praise when given. Food is of a very good standard and very plentiful; you can always ask for more if you feel unfulfilled. It is worth taking out the premium drinks package if you enjoy a few glasses of wine and spirits per day. Otherwise you have to pay for all drinks, even bottled water, and they are expensive. We opted to not pay gratuities up front and spoke with customer services once we were on board to make sure we were not charged the daily charge. We chose to show our appreciation of service personally to those who deserved it over a god spread of staff. Read Less
3 Helpful Votes
Sail Date: September 2017
Although this was my first ever cruise, I used to work on a six star cruise ship so I know what to expect. The ships Is beautiful, very clean and well laid out. I think the outside decks could have better seating with tables for ... Read More
Although this was my first ever cruise, I used to work on a six star cruise ship so I know what to expect. The ships Is beautiful, very clean and well laid out. I think the outside decks could have better seating with tables for drinking/eating on nice a evenings as sunbeds are not great if you just want a nice drink and chat. Could also do with a few small extra special touches, perhaps a popcorn machine for some shows in the theatre and films on the outside screen. Also the outside area could perhaps use more events such as live music in the evenings I feel. Some of the bars could do with more seating in particular The Two Poets English pub which seemed to be the favourite bar on our cruise and very hard to get a seat here in the evening. Overall though, I had a fantastic time cruising on The Navigator of the seas. A beautiful well laid out ship with outstanding service provided by a clearly committed crew. Great drinks, delicious food and lovely ports...I look forward to cruising again with Royal Caribbean hopefully soon again. I would definitely recommend. Read Less
7 Helpful Votes
Sail Date: August 2017
Been on explorer of the seas loved it gave Navigator a try and were let down by charges for drinks(we were all-inclusive), and towels which were returned and not cleared off our accounts.Toilet not working one night was rectified then last ... Read More
Been on explorer of the seas loved it gave Navigator a try and were let down by charges for drinks(we were all-inclusive), and towels which were returned and not cleared off our accounts.Toilet not working one night was rectified then last night/last morning no toilet or water.Got email when home apologising but not good enough Royal Caribbean. Positives were mostly good staff, exceptional in Sapphire restaurant. Negatives were spent a lot of time at customer services and advise you check your bill for surprises on the last morning that get added even when you owe nothing. Food was of a good/high quality and varied.Waiters and restaurant staff were exceptional. Bar staff were always polite and helpful and you could have a laugh with them. Pool deck was often wet and not cleaned of water so they were a hazard. Pools were closed as children on two occasions were either sick in the pool or something more undesirable was floating in the pool. Smoking on pool deck should not be allowed on a family cruise and smoking on balconies is meant to be banned but the family below my daughters cabin were smoking. And why is smoking allowed in certain parts of the casino on some nights not others? Not all gamblers smoke so why inflict it on others. Read Less
6 Helpful Votes
Sail Date: August 2017
Could not fault anything, truly a wonderful holiday Cabin great and what a view from the stateroom huge window! Room made up twice a day! It was so quiet Amazing facilities and such variety, kids of all ages are well catered for. ... Read More
Could not fault anything, truly a wonderful holiday Cabin great and what a view from the stateroom huge window! Room made up twice a day! It was so quiet Amazing facilities and such variety, kids of all ages are well catered for. They can't wait o go again! The food was outstanding! We didn't g to any of the specialist restaurants (which charge extra) as the food in the dining room and daily canteen (windjammer) was truly outstanding, better than any food I've had at top restaurants at home. Entrainment great....talented team and so funny! Such amazing value, you don't need to spend another penny, which is not what you do on other holidays! All the food and drink ( if you go for the drinks package) than you could ever want! Needs slim now!, I don't drink alot and wasn't going to go for the drinks package when all my friends were, it I suggest if you're unsure...just do It! You're on Holiday! Relax fully! And you try cocktails you wouldn't normally have. A couple of glasses during the day, a coffee or two and a couple in the evening and you've covered it! We'd not been on a cruise before and was going with friends. (It's such a great holiday to do as a group) my husband was unsure if he'd like it and came back a fan! There's lots going, but equally plenty of quiet spots too. This is the ship to go on if you have kids. Read Less
5 Helpful Votes
Sail Date: July 2017
Having sailed with Royal Caribbean before a few years ago we decided to book a trip and take our seven year old with us round the Med. We chose this particular ship due to the sailing dates and the itinerary and the fact that it left ... Read More
Having sailed with Royal Caribbean before a few years ago we decided to book a trip and take our seven year old with us round the Med. We chose this particular ship due to the sailing dates and the itinerary and the fact that it left Southampton meant we didn't have to fly which was a bonus. The whole experience of getting on the ship was very smooth, our cabin was lovely and no grumbles about the facilities. Our stateroom attendant was fantastic and our room was always spotless. Our dining staff were superb, couldn't fault them and they were always chatty and informed us of everything going on. We were particularly looking forward to the cruising days so we could relax on the ship which ended up not being that relaxing when you are sailing through the Bay of Biscay but that isn't down to Royal Caribbean, just something to be aware of if you haven't cruised before. The shore excursions we booked were also brilliant, we had great guides and really enjoyed our trips. Standards seem to have dropped from last time we cruised particularly some of our fellow passengers who took great pleasure at making snide comments in the lift because we had dressed up for formal night. I would absolutely avoid the Windjammer and Two Poets pub who obviously catered for a very different clientele, not the kind you expect to mix with when you've paid 6K for your holiday. Also there seemed to be a large gang of teenagers hanging around in entrance area of our deck on a nightly basis, despite being lots of public areas they could go to. I can see this on the street corner at home anytime, not the kind of thing I expect on a cruise. Also on our previous cruise we used to get a little chocolate left on our pillow every night, none of that this time. Then the drinks packages - $65 per person per day if you want to upgrade from the awful house wine/bottled beer or water. Absolutely extortionate. If you order separately it's $9 a shot in the bar!!! Internet access also ridiculously overpriced. Constantly being sold to by the staff 24/7 gets a bit wearing after a bit. Overpriced snaps being peddled as 'professional photography'. The on board shops had a few good items but they were mostly selling overpriced tat and tacky souvenirs. Overall we had a nice time but I doubt I would cruise with RC again and certainly not in school holidays. Read Less
1 Helpful Vote
Sail Date: July 2017
I find every time I cruise with Royal Caribbean my holiday really feels like a holiday and not one which you need a rest after like some I have had , the staff always try and do as much as they can for you and with a smile , food is ... Read More
I find every time I cruise with Royal Caribbean my holiday really feels like a holiday and not one which you need a rest after like some I have had , the staff always try and do as much as they can for you and with a smile , food is always plentiful and varied and if you decide to dine on a formal night you can expect a grand evening feeling like you are part of something very special that no other holiday can provide , and when you are walking the evening meal off on the external promenade watching dolphins swim by you will wish it could go on forever . staff on board are fantastic . shows and entertainment are amazing . We went on a RC shore excursion to Rome via a very plush private train and had a great day seeing the coliseum , Trevi fountain , Spanish steps and the Vatican. my only negative is the Navigator is starting to show it's age a bit with some poor maintenance mainly externally, . Read Less
Sail Date: May 2017
Our first cruise for a family of 5, childrens ages 6, 10 and 13. Our room was huge and extremely comfortable. The facilities were great and the standard of the food was out of this world. The staff could not have been more helpful and ... Read More
Our first cruise for a family of 5, childrens ages 6, 10 and 13. Our room was huge and extremely comfortable. The facilities were great and the standard of the food was out of this world. The staff could not have been more helpful and the experience was amazing for all of us. for all three children to be happy for a whole week made the holiday great. we will definitely be going back. The whole ship was amazing, loads of different bars and entertainment going on. The swimming pools and deck areas were lovely and with the added bonus of the outdoor cinema. There were also some fun competitions to watch but not so much that it got in the way of relaxing. There is a great basketball, golf, flowrider, climbing wall area where the older children seemed to keep disappearing to. My teenage son loved the facilities of the teen lounge and parties the he was able to go to. A happy young man for a change Read Less
2 Helpful Votes
Sail Date: May 2017
We were looking for a 2 week cruise relatively close to home before a longer far east cruise in the Autumn. Having cruised quite a number of times but never from Southampton we gave it a go keeping a careful eye on the Bay of Biscay ... Read More
We were looking for a 2 week cruise relatively close to home before a longer far east cruise in the Autumn. Having cruised quite a number of times but never from Southampton we gave it a go keeping a careful eye on the Bay of Biscay weather. Embarcation was seamless, quick and efficient. We booked a Junior Suite (guarantee) cabin for the first time. The room was spacious with bath and shower room, walk in wardrobe and large lounge. The balcony was only marginally bigger than adjacent non suite balcony cabin. The room was clean and very comfortable, the bathroom a bit dated and tired. Lack of basic toiletries and bathrobes did not go down well with my wife. The balcony glass looked liked it hadn't been cleaned since leaving the States and coming transatlantic - it was very difficult to see through - we requested it be cleaned......and it was the day we were getting off the ship! ENTERTAINMENT: Tribute act "The Beatles" - actually very, very good ! "Queen" tribute almost as good. Production shows - about as tied and jaded as our balcony was. Several of the shows we were notified was their last - thank goodness. Other acts - nothing special the usual mix of violin players and comics. Ice show excellent. FOOD: Dining room service particulaly at breakfast and lunch was superb with excellent, attentive and friendly staff. By Dinner service they must have tired as parts of orders were forgotten, tea etc not offered or offered to some only. FOOD QUALITY: Fish of the day....ALWAYS SALMON! Main courses - we were surprised to see lots of "pies" on the menu - eg, cottage pie - how many 4 star restaurants offer pie? Also, curries....eh? There was always something.......except no "lobster" night ......yet another cut HOWEVER......for $20 extra you could have it !! ONE BIG BONE OF CONTENTION: FORMAL NIGHTS ! - Why do we bother dressing up for dinner when, RCCI do nothing special - it's a complete anticlimax - it always has been so, come on RCCI - Do something to make it worthwhile bringing all the clothes! Both my wife and I are Diamond members and, while the "benefits" are continually being chiselled away the ONLY real benefit is the staff and the Diamond lounge happy hour. Change that and we will be gone!! Finally, the "welcome back party" for platinum, diamond, diamond plus and pinnacle - Poor, poor, poor - worst ever. Crammed and herded into the ice show area, offered a glass of indescribable drink and forced to listen to "ice staff" introduce themselves one by one. As always the "prize" for most cruises goes to an aged American gent whom (I worked out) must have spent the equivalent of 6 years cruising.......why not change this to "the person who has travelled furthest to be here" or something !! Give others a chance RCCI !!!! Finally finally - the ports - all good save for some where only half day there so, limited travel opportunity save for shore excursions by RCCI. Read Less
1 Helpful Vote
Sail Date: May 2017
I like the Voyager class of ships, so I enjoyed the Navigator. But cuts backs are obvious in food, entertainment and activities. Enjoyed the days at sea just wish there had been more to do. I really miss the professional crafters. The ... Read More
I like the Voyager class of ships, so I enjoyed the Navigator. But cuts backs are obvious in food, entertainment and activities. Enjoyed the days at sea just wish there had been more to do. I really miss the professional crafters. The crafts provided by Royal Caribbean are the same old things that they have been doing for years. I don't think that the kits are worth the price. The quality of service on the Navigator was excellent. The crew was very friendly. Enjoyed the Diamond lounge and happy hours. The bar tenders were very attentive and hard working. The dining room staff were very good and even supplied the table with Indian food to share upon request. Had a problem with the excursion desk but all was resolved by the Assistant Manager. I enjoyed all of the ports except Ponta Delgada. There is not much to do there once you have done all the excursions that you are interested in. I have been there too many times. Other ports in the area are more interesting and wish this one would be dropped by Royal Caribbean. I did walk through town and visited the market. I used the time in port to do my gift shopping. As a solo traveler I appreciated the fact that we met for lunch on all the sea days. In the past we did not meet on all the sea days. I wish our crew member who escorted us had stayed for lunch. In the past when they stayed lunch was more interesting because we got an insight into the crew's life on the ship. I am loyal to Royal Caribbean and will continue to sail with them. Less Read Less
20 Helpful Votes
Sail Date: September 2016
We have just come back from 2 weeks on the Navigator and we really loved this boat, there is plenty to do and lots of room, we had a balcony cabin and it was one of the best cabins we have ever had on a cruise, plenty of hanging space and ... Read More
We have just come back from 2 weeks on the Navigator and we really loved this boat, there is plenty to do and lots of room, we had a balcony cabin and it was one of the best cabins we have ever had on a cruise, plenty of hanging space and lots of drawers and cupboards. The bathroom is small and you only get soap and towels, you get no shampoo, conditioner or anything else. The boat is a bit tatty in places but we thought it added to its charm. The food was outstanding both in the main dinning room and the windjammer, the crew were exceptional and very helpful at all times. Check in at Southampton was fast and very simple. I really enjoyed our holiday but the problem is with Royal Caribbean is the price of everything on board and you have to buy everything including bottles of water $2.95 for a small bottle $4.95 for a large bottle. We had two bottles of wine at dinner $129 and they were about the cheapest wines. If you buy the drinks packages be careful it may not include the drink you want. There is no slim tonic and all mixers come from a pump not a bottle or can, but you are paying a top price for that drink. They give you nothing other than a room, food and entertainment and some of that you have to pay for. The was very little information in the cabin about the boat most of it is interactive on the TV or screens near the lift. If you do a long cruise there is no laundrette and it was $30 for a bag of washing and that was no ironing. The price of drinks is very expensive once you add the 18% gratuity to every drink plus they added a further 10% tax for being in Spanish waters!!! They also want you to pay $13.50 per person, per day gratuity they say this goes to the crew! What about the millions you have paid to go on the ship in the first place. There is no luxury on these cruises they are very functional and my view is stack them high sell them cheap but rip you off once on board, and where can you go, now where Read Less
Sail Date: August 2016
It was our first cruise so we wanted it to be special. The Navigator of the seas really stood out from all of the other cruise ships leaving for the Med at the same time. We were not disappointed with our choice and have booked to sail on ... Read More
It was our first cruise so we wanted it to be special. The Navigator of the seas really stood out from all of the other cruise ships leaving for the Med at the same time. We were not disappointed with our choice and have booked to sail on her again next summer Read Less
11 Helpful Votes
Sail Date: July 2016
The cruise was very good, MDR was excellent did read reviews before going and was a little put off but I found it excellent especially our waitress and waiter (Emily and Rafael). The 2 poets pub was great and Wainwright really made our ... Read More
The cruise was very good, MDR was excellent did read reviews before going and was a little put off but I found it excellent especially our waitress and waiter (Emily and Rafael). The 2 poets pub was great and Wainwright really made our experience memorable. The Windjammer was also very good but was crowded at times. The ship was full but it was the school holidays and there were about 1300 kids on board including the 4 with us. The shows was very good and the Ice show was excellent. Café promenade was good and you could get snacks there at any time. Our stateroom attendant (Delroy) was excellent, very polite and we loved the animals he'd make out of the towels. We had the Select drink packages which was good as I think we drank what we paid for. We paid about £90 for the kids to have a drink package each for the 2 weeks and they had their monies worth especially when they found out they could have Starbucks. Overall we thoroughly enjoyed the cruise and have already booked again for next year. Read Less
Sail Date: September 2013
This was out first Med cruise and the itinerary was perfect for us with a mix of amazing history and amazing scenery. We traveled with my parents (their first cruise ever) for our anniversaries. We spent 3 busy days in Rome before the ... Read More
This was out first Med cruise and the itinerary was perfect for us with a mix of amazing history and amazing scenery. We traveled with my parents (their first cruise ever) for our anniversaries. We spent 3 busy days in Rome before the cruise, home-based at the lovely Hotel Maryelen near Termini Station. The location of our hotel was perfect since we could walk two blocks to the metro, the bus or the trains. We used all three (the Roma Pass was great for the bus & metro), ultimately taking the train from Termini to the port at Civitavecchia. The train was a nice way to travel to the boat other than some stairs down then back up to cross the tracks at the end of the ride. There is a short walk to the port gate, then a complementary bus to the ship. The check in process was hectic looking but well run, and we were on board with little delay. Our cabins were ready upon boarding, though we were amongst the last to get our luggage. We dined in the main dining room on all but one night of the trip and thoroughly enjoyed the food and the service. It was rare that we weren't debating multiple choices on the menu and I never had a disappointing meal. We preferred the Windjammer buffet for breakfast and lunch which always had a good variety and some really good veggie/salad selections & desserts. There was plenty of availability for water/flavored water/teas for those forgoing the soda program. The only time there was a shortage of anything was the last day's breakfast when silverware/napkin sets became sparse. We spent one very nice evening at the Portofino restaurant and had a very relaxed and delicious dinner. I was surprised to see that the fine dining venues did not seem busy despite the entreaties to book them early. The public areas were gorgeous. One could see a little wear and tear in a few spots, but the ship was in amazing shape considering it's heading in for refit in the Spring of 2014. Some of the fittings in the cabins showed their age more than the rest of the ship. Our TV was an LCD, awkwardly mounted in a table designed for an old tube TV. We focused on our shore excursions and dining, so didn't use many of the ship's facilities, but I was impressed that places never got overcrowded (except the Promenade during special sales, LOL). The library didn't stock much at all and lacked reference books that would have been nice for looking up maps and information about other countries. Wireless internet access was only available in certain areas of the ship and ran $0.75 a minute, or less with packages (we didn't bother). We loved the ports of call, but chose to do our own excursions and had no regrets. For Messina we chose Taormina Tour (www.taorminatour.com) with our wonderful driver and guide, Joseph. He was gracious, knowledgeable and spoke impeccable English. We drove to Taormina, where he treated us with Sicilian pastries, but even better, up above to Castelmola where we wandered and had a relaxing lunch on a terrace looking out over Mt Etna. Castelmola is the beatiful hillside village that Taormina advertises, with even better views. We did drive back down to see the Greek theater and spent some time there. Definitely get off the main street with all it's crowds and high-end shops ASAP while in Taormina. We also saw some sites in Messina and stopped for a gelato at Joseph's favorite shop. A gorgeous tour! In Athens we had the great experience of touring with Christos (www.athenstours.gr). We had a nice Mercedes taxi for the four of us and headed straight out as the tour buses were slowly loading. There's so much to see in Athens, but Christos did a great job guiding us and adjusting the tour to our preferences. We started at the Acropolis, then worked our way around various sites in Athens, both old and new (well, relatively new). Aside from the Parthenon, one of our favorites was Lycabettus Hill providing breath taking views over the whole of Athens, well above the height of the Acropolis. We chose to forgo a sit down lunch for time in the Acropolis Museum (still tough decisions to make on vacation), but we did have some brief breaks for spanikopita, iced coffee and later souvlaki to help keep our batteries up. Christos then took us on the scenic ride back to the ship, cruising through Athens picturesque portside areas. I can't recommend Christos enough as a great guide, excellent driver and incredibly knowledgable host. Ephesus was a surprise for all of us, being much more impressive than we expected. At Kusadasi, we disembarked and were met by Murat, an energetic, smart and charming guide and this time, a separate driver. This was great as Murat was able to talk with us and show us maps as an introduction to Turkey and Ephesus while we drove to the site from the port. We wound our way down from the State Agora through the main streets to the public agora and giant theater. There were many impressive structures, but the facade of the Temple of Celsus is stunning in person. A side tour of the Terrace Houses (separate admission) is well worthwhile as the preservation of some of the structures and artwork here really brings this city back to life. we did some brief shopping in the mini bazaar after the exit, then moved on to the temple of Artemis, formerly one of the seven wonders of the ancient world, now a rather sad, single stack of column drums. One is able to get some sense of the size of the Artemision in it's day and It also provides the revealing backdrop of the Mosque of Isa Bey, the Basilica of St John and the Ottoman Grand Fortress displaying a diverse span of Turkish history in one vista. We had a relaxed lunch nearby with traditional Turkish foods, then moved over to a carpet making demonstration next door. The demonstration was fascinating, the carpets beautiful, but we skipped on buying something that large and expensive. After returning to Kusadasi, we had a little time left to stroll through the bazaar just outside of the dock area, shopped a little and dragged ourselves back on the Navigator. Murat was awesome as a guide: http://www.privatephesustours.com/ We took it easy on our last stop at Chania (ported at Souda) on Crete. With the early departure there at 2:30, we opted to take the inexpensive city provided shuttle bus into Chania to shop and stroll. The Venetian port is very pretty and the streets in the port area are lined with shops, restaurants and a few museums. We stopped at the Naval Museum (my wife would say we stalled there) where my dad and I had a great time looking at artifacts and models of ships from the Minoans to today. If you are into models, find the room where two gentlemen construct ship models of all sorts from scratch with unbelievable detail - they are happy to show off their handiwork. The old mosque in the middle of the port is no longer in religious use and is somewhat neglected, but still picturesque. the Venetian lighthouse is a standout you can't miss. the old Venetian boathouses are rather rough looking, but still in use as warehouses. There is also a replica Minoan ship on the east side of the port worth a stop if you like that kind of thing. My wife does not. There are plenty of great places to eat and shops to browse making this a good "lazy" port of call. Our last day at sea, we went to our only show, the farewell show which featured a cirque de soleil juggler/physical comedy act that was far, far better than it sounds as I write this. Truly excellent and hilarious, actually. The ice skating and dance shows just weren't our style, nor were the music reviews, so we didn't bother. The casino didn't seem as busy as on a Caribbean cruise, but I just strolled through a few times. we did quite a bit less on the ship than on Caribbean cruises because we were much more tired after our go-go day trips, but I was fine using the ship for transportation and dining purposes primarily. We self disembarked which wasn't bad at all. I thought elevators would be hard to come by, but that wasn't the case. We had a taxi service hired which picked us up shortly after we were off the boat, just outside the disembarkation area. From there it took us to our hotel in Fiumicino, near the airport where we stayed another day before returning home. Last, but not least, the staff worked their tails off for our benefit and were wonderful. Our steward was always on top of room but never obtrusive. Our waiters were very attentive, fun and professional, always ensuring we had a great dinner. Everywhere on the ship, people were gracious and working hard. I had no complaints about any of the Royal Caribbean crew. Even the maintenance guys coming through to fix things had a smile and greeting as we would pass in the corridors. Well done, Royal Caribbean! Read Less
Navigator of the Seas Ratings
Category Editor Member
Cabins 4.5 4.3
Dining 4.5 3.9
Entertainment 5.0 3.8
Public Rooms 4.0 4.2
Fitness Recreation 4.0 4.1
Family 5.0 4.1
Shore Excursion 4.0 3.7
Enrichment 2.0 3.4
Service 4.5 4.3
Value For Money 4.5 3.8
Rates 4.5 4.2

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