1 Helpful Vote
Sail Date: April 2019
We chose Royal Caribbean because we got tired of Carnival. Our ship , Navigator of the Seas was a 7 day western cruise. Great itinerary. Nice ship. However, the food on this ship was just subpar! It was awful in the Windjammer and ... Read More
We chose Royal Caribbean because we got tired of Carnival. Our ship , Navigator of the Seas was a 7 day western cruise. Great itinerary. Nice ship. However, the food on this ship was just subpar! It was awful in the Windjammer and the main dining room. Completely disappointed Would not feed that so called food to my dogs! Carnival being a lower class line has much better food! The waite staff in the dining room was fabulous. Shout out to Nuran, Dandung & Hainin. Great guys!!! The service on the entire ship was excellent! The activities were also very disappointing!!!. No good shows and the comedy shows were limited and sporadic so if you missed the show you were not going to see it. But again the food, horrible! That was our first Royal cruise and probably our last.....Wondering if the food was just lousy on this particular ship or all Royal Caribbean ships.?? Read Less
Sail Date: April 2019
We chose The Navigator of the Seas because of the ports of call-Western Caribbean and wanted our kids to experience a Royal Caribbean ship with all the fun activities (rock climbing wall, FlowRider, Royal Promenade, etc.). After booking ... Read More
We chose The Navigator of the Seas because of the ports of call-Western Caribbean and wanted our kids to experience a Royal Caribbean ship with all the fun activities (rock climbing wall, FlowRider, Royal Promenade, etc.). After booking our cruise about 9 months before sailing, we saw on the internet that our ship was due for an upgrade (dry dock) in early 2019. We were excited to hear that the ship would get a whole new pool deck, water slides, new restaurants and bars. Here is what you need to know about The Navigator of the Seas: DISEMBARKATION: We stayed at the Homewood Suites Lagoon. Nice hotel with free breakfast. Shuttle to the port was about 15 minutes and the cost per person was $12. There are restaurants within walking distance and a store in case you need last minute supplies. From the time we stepped off the van and boarding the ship-it was about 45 minutes-Not bad SHIP: Like I mentioned above the ship got a rework, or as Royal likes to call it: Royal Amped Up...$115 Million dollars worth! Here is what was done: -Basically the pool deck was totally redone. They re-imagined the pool area to a Caribbean resort-like feel. New waterslides, aquacoaster (first ever) -Near the pool a new bar the Lime & Coconut and El Loco Fresh (both very good additions) -Redone mini golf-very nice job-Same as what is on the Harmony of the Seas -New in the Royal Promenade: Starbucks, Bamboo Room Lounge, Playmakers Sports Bar -New restaurants: Jamie's Italian (Seriously good), Hooked (replaced Sabor)-These are both specialty for fee restaurants -Glow in the dark Laser tag and Escape Room (Fee for Escape Room) It also has the FlowRider, rock climbing wall, ice skating rink Before we left I watched video tours showing the Navigator before it was drydocked. It looked nice but let me tell you Royal did such a great job with the rework. CABIN: We decided to go mid ship with my wife in the balcony stateroom and our 3 kids across the hall in an interior cabin. We found this configuration to work well as the kids would hang in our stateroom until they went to bed. Royal replaced the carpet and had new bed linens when it was in drydock. I did notice some wear and tear on the balcony but nothing too noticeable. Our stateroom balcony was very nice. I know there are arguments in favor and against a balcony. My opinion: Get the balcony, people. You are on a cruise-it is totally worth it. End of discussion. DINING: Like I mentioned above we did opt for the specialty dining. We did a special where we did our first 2 nights at specialty dining restaurants. We chose Izumi and Jamie's Italian. Izumi was good; you have $35 to spend per person and let me tell you that is plenty. We got a few specialty rolls and some of us got the hot plate (they cook the meat in front of you on the table-very cool). With me being half Japanese I am a sushi snob...there I said it. The rice was a bit overcooked and mushi. I know this is sushi but it should not be mushi! Jaime's Italian was our 2nd night. My wife and I had eaten at Jaime's on Harmony of the Seas and did not think it memorable. This time on the Navigator it was memorable. From the service (shout out to Mihaela), appetizer (get the plank), entrees and desert (get the Tiramasu)-everything was great. As for the main dining room, we had an issue with our table. We had 2 staterooms. Knowing this, I called Royal a few times to make sure we were all going to be at the same table-they assured me we would. Well on our third night (first 2 nights were specialty) they were going to seat our 3 daughters with a couple of lovely elderly ladies and my wife and I at another table. I let the person in charge know and they did seat us all together but it was in the corner of the dining room. I talked to them and for the remainder of the cruise our table was by a window and all of us together. Shout out to Chris and Yogesh for making everything flow smoothly after that 3rd night. ENTERTAINMENT & ACTIVITIES: The shows at night were decent. The stand out was the ice skating show. They had some dancing shows and comedians that were good. Nothing inappropriate for kids. There was a very good activity crew member (actually the first person we did meet) named Aaron. When we first boarded the ship we wisely packed our swim suits so we immediately went to the FlowRider and that is where we met Aaron. He taught us how to maneuver on the FlowRider. We also saw him at laser tag and other times on the ship. He was just naturally funny and fun to be around. SERVICE: The overall service was good. Some memorable but nothing that absolutely stood out. Aaron on the activity crew was probably the one that did stand out. Also Totot our assistant waiter in the main dining room was good as well. PORTS AND SHORE EXCURSIONS: 4 Ports in 7 days-Oh My! Roatan, Honduras: We booked this independent from Royal. This was due to the fact we were trying to find a dive company that would accommodate my wife and I (PADI certified) and our 3 kids (non-certified) to dive together. We went with West End Divers and are so glad we did! Courtney & Joseph were our dive guides and Manon (the owner) made it possible for our whole family to scuba together (our own private scuba dive!) We highly recommend this company. Costa Maya: We did the zipline and waterslide excursion thru Royal at the Mayan Lost Kingdom. For whatever reason I was not expecting much. It turns out this was a super fun excursion. Also, it did rain a bit while we were ziplining which added to the fun (warm rain) Cozumel: We booked horseback riding for the girls and my wife and I booked a scuba diving excursion (both thru Royal) The scuba dive was great, we saw a shark, eagle ray and turtle. Also went thru a pass thru as well. The kids said they had a great time on the horse back ride as well Grand Cayman: We decided to go with the Sting Ray and snorkel excursion thru Royal. It was a nice excursion to do once (check the box). The water was absolutely beautiful and it was fun interacting with the sting rays. Looking back on this cruise, from the newly amped ship to the crew and dining to the 4 ports-we would say this was a very memorable cruise. If given the opportunity we would definitely go again in an instant. Royal did a great job in updating The Navigator of Seas. Read Less
2 Helpful Votes
Sail Date: March 2019
We chose this cruise because of the 9 day itinerary. And because of how long we were in port at each stop. But unfortunately because Royal decided to set sale with the ship not being at 100% we did not get the full benefit. If you ... Read More
We chose this cruise because of the 9 day itinerary. And because of how long we were in port at each stop. But unfortunately because Royal decided to set sale with the ship not being at 100% we did not get the full benefit. If you had a child on this cruise you were very disappointed, which we did in our group. Adventure Ocean did not open until the 7th day of our 9 day cruise. Royal should have disclosed this to families up front before they had us all on board. But the worst part was, they kept saying, "it will be open tomorrow", and it never was until the 7th day. Also the one water slide never opened when we were on board and the gym, which my husband would have used everyday, never opened. We all felt like they could have been more transparent of what work still wasn't done and let us make the choice if we still wanted to sale or reschedule. The food in the dining room was very good, once we got it. Most nights it was over an hour before we got our entrees, and one night was 1 hr. 40 minutes, with a 5 year old at our table. We also loved the entertainment they had on board. Great Comedians and shows. Also, we had a lot of fun in the casino. The Bar staff in the Casino were great and helped to make our trip. A big shout out to Alex, who over sees the Casino Bar, he was great! The Itinerary though was fabulous, we loved everyone of our stops and how long we got to spend at each place. Read Less
1 Helpful Vote
Sail Date: March 2019
Pretty loyal to Royal and a very good cruise overall, but have to say I am disappointed in what I feel is a slippage in quality of food and communication. We booked this cruise about 8 months prior to departure. Brought our adult children ... Read More
Pretty loyal to Royal and a very good cruise overall, but have to say I am disappointed in what I feel is a slippage in quality of food and communication. We booked this cruise about 8 months prior to departure. Brought our adult children as well. 5 rooms total. Selected this particular ship for length of cruise and itinerary. Our room was a regular balcony. The children were all in various interior rooms. Let me start with the concerns. Navigator was coming out of dry dock after major renovations. The cruise before ours was cancelled because the ship was not ready. Many people were wondering if our cruise was going to sail or not. RCCL would have been wise to email all of us with an update and to assure the cruise was on but there was no communication at all. The upgrades were wonderful on the pool deck. Really liked the new look and vibe; however, one new water slide never opened on our cruise, the youth space never opened, and, most upsetting to me, was that the fitness center never opened. Additionally, there was NO communication from the ship’s staff about these closures nor if and when they would open. Daily trips to Guest Services and asking directly of Hotel Senior Staff members provided a variety of reasons and excuses for lack of openings but were always told they would open at some point during the cruise. They never did. Again, RCCL would have best served its guests by providing consistent, written, and proactive communication. The Guest Services Manager did not return my call to her so I had to track her down personally. She deferred me to corporate guest services, but after the cruise, corporate referred me back to the ship’s guest services. Being just shy of Diamond status, I found this lack of communication very unsettling and unprofessional. To cap it off, not once during the cruise did I receive any invitations or communication around being an Emerald member or any sense of welcome back to RCCL. This has left me questioning my loyalty to RCCL. Having sailed Holland America just before this cruise, I also felt the food in the Windjammer was subpar compared to HA’s wonderful buffet service. Main dining room food and service was quite good on Navigator though. Love the Mexican eatery on the pool deck. Ate there a lot. Enough of the concerns. Our balcony room was clean and spacious. Bathroom was the usual tight squeeze but I am used to this. The continual pool deck music and vibe were outstanding. Music was excellent at all venues. Entertainment for the shows was also pretty good. Room service was also solid. The theme nights were fun. The ice show was outstanding—went twice. Played laser tag—also fun. Couldn’t run on the outdoor jogging track—too crowded and temporary gym (7 machines) was less than excellent. The exercise bikes were found in 1-2 inches water every morning because of deck washing at night. Labadee (spelling?) beach was beautiful. Pretty crowded at lunch time and food was just okay. Our ports of call were all good though Bonaire stands out as exceptional after taking the water taxi out to Little Bonaire for snorkeling. Such blue waters and lots of fish. Everyone in our group had a lot of fun. There’s plenty to do on the ship during sea days. Getting on and off the ship was seamless. Everyone in our group was sad when the cruise ended and I think everyone would enjoy another another RCCL Cruise. My expectations are high though, especially after spending as much money as we did to make this cruise happen, and they were not fully met on this cruise. I am not sure if I will cruise RCCL again, even though I am one cruise away from Diamond status. This makes me sad because I have been loyal to Royal all these years. We’ll see. Read Less
3 Helpful Votes
Sail Date: December 2018
We enjoy cruising at Christmas - no cooking, no planning, no decorating, just enjoying time together as an extended family. Last year during our Western Caribbean Christmas Cruise on the Rhapsody, we pre-booked this cruise. We were ... Read More
We enjoy cruising at Christmas - no cooking, no planning, no decorating, just enjoying time together as an extended family. Last year during our Western Caribbean Christmas Cruise on the Rhapsody, we pre-booked this cruise. We were looking forward to it as we've never been to the ABC islands. However, as we started looking at shore excursions, we found we were limited because we don't dive. We decided to just wing it at each port. More on that later. Miami proved to be a bit more difficult to get to - really having to fly from Atlanta rather than spend almost 4 days driving. But we flew into FLL and Uber-ed into Coconut Grove - the Hampton Inn there proved a great central location for exploring. We walked into the Grove for sightseeing and dinner the night before and the morning of our cruise, had a great private tour with John Simmons of Miami Native tours. He dropped us right at the port after several hours of highlights around Coral Gables and Miami. Embarkation was smooth in Miami and I appreciated the small cards RCCL gave out letting us know what was open for lunch and where things were as we boarded. Lunch in the Windjammer was a zoo that first day - I was disappointed they didn't offer limited service in the Sapphire Dining Room at least to alleviate some crowds. The Navigator itself is a beautiful ship. Public areas are well-decorated, offering comfortable seating options and stunning works of art. The Promenade is a nice touch but we found ourselves wishing it offered more variety of shops and restaurant/bars. We went to Two Poets for a drink shortly after sail-away and were surprised there was no food offered - even themed snacks would be a nice touch here & at Vintages (wine bar). My Black & Tan turned out pretty much all black, which was also a bit disappointing. Our assigned dinner was at 5:30 in the Sapphire and we enjoyed meeting our tablemates and server Raj and assistant waiter Sheik. Dinner was good, with 3-4 options in each category changing every night and the rest stable for the full 9 days. Some things could have been better - I ordered Vegetable Korma one evening and specified to Raj that I was not a fan of cauliflower, if they could limit the amount of that. I think he mis-understood as mine included 1 piece of carrot, a handful of peas, and all cauliflower. My husband's contained almost none of the white vegetable. This was not the first time that happened, but we did enjoy their service, especially when Sheik brought out his ukulele and serenaded our table! Throughout the cruise, we dined in Chops for the Holiday Dinner Christmas Eve (which was amazing), Chops again for dinner on night 8 (which left much to be desired although our server Mummah(?) was fantastic), Sabor (Stephen was terrific), and the Chef's Table which was also a special treat. We had lunch on day 9 at Izumi which was also well-prepared. Windjammer was nice, although we found we did not find the variety we've found before on previous RCCL travel. They offer a late-night snack at 9:30 of burgers, hot dogs, tacos, mac & cheese, pizza, fries. No major changes to this throughout the cruise. We know this because we were there every night, getting drinking water for our cabin. It seems like it was very difficult to find ice water on this particular RCCL ship - it's at the cafe in the Promenade, on the bar in the Solarium (although not cold), and in the Windjammer. As for Entertainment, they offered the usual variety of Trivia (which was hysterical thanks to Nicholas and Dominic as well as others on the Cruise Director's staff), shows (which varied and seemed to feature 3 nights of solo singers - a bit old after the first night), a Journey Tribute Band which was great, the Ice Dancing show (terrific!), Magician (good), Comedian (didn't see him), and Juggler (great). A guest lecturer told us about the history of each port, but they moved her location several times making it hard to find and honestly, once found, she was not a great presenter. They also offered some mild hit movies at the pool and in the theater, but they were at odd times for our schedule (at the pool just after Formal Dinner) so we didn't catch any of them sadly. Movies in the cabin run $12 which was a little disappointing as sometimes that's a nice break after a few hours in the sun. The New Year's Eve celebration at 10pm in the Promenade a few nights before the real thing was actually a lot of fun, featuring live music and a huge balloon drop with stomping to pop! Public areas overall seemed a bit crowded during our 4 days at sea. The Cosmopolitan Club on 14 was a favorite hangout for us to read but it was frequently closed for private functions. The lounges on Deck 4 would have provided a nice area to sit and read, but the Casino smoke lingered too much to be comfortable for long. The R-Bar was a great spot to catch up on reading or iPad game playing, but was frequently filled with tweens playing loud games. This cruise seemed to have a preponderance of unsupervised tween groups - more so than previous holiday cruises - and this led to a lot of games of "stop at every floor" on the elevators as they ran from level to level, pressing buttons. As for lounges in the evenings, the R-Bar was easy access for a pre-dinner drink, but we were horrified by some of the concoctions they served us! Before our Holiday Chops meal on Christmas Eve, mom & I ordered Dirty Martinis. These came out with an odd yellow color. When asked, our server explained it was because of the olive juice. No. I enjoy dirty martinis, even make them at home on special occasions. Olive juice is not yellow. Yup, tasted like someone added limoncello to a dirty martini. The cosmopolitans they brought instead were perfect though. Mom ordered a Kir (not Kir Royal she explained to them) and it still came in a champagne glass with cherry. No. Finally, one of the last evenings, we ordered Cosmos again because they were good the first time. This time they came out cloudy with orange slices. Yup - cranberry juice and orange juice. Not a cosmo. So the bartenders there definitely need some help with cocktail craft, but service was good. Shore excursions - the only ones we booked through the ship were on Labadee but the Kayak Adventure was well-executed and we enjoyed our time very much. We rented a clamshell (beach lounger for two) and a floating mat. Our tickets said to go to Adrenaline Beach but the Beach Loungers were a special section a good hike from there. There is a trolley to help get around the resort, but perhaps better directions would have helped. They gave us a hard time about getting a 3rd chair. There are 3 in my family - we've always done this & rotated our time in the sun, but this time they were not as friendly. We still enjoyed our time & really liked the Labadoozie specialty drink. Pool - as usual, the empty towels on chairs flooded the pool deck each day at sea. I was impressed to see notes left on some "saved" that RCCL noted the time and said they would remove the items after X time. However, it was not consistent or enforced. Once, which reading in the Cosmopolitan Club for almost 2 1/2 hours, I eyed a set of 4 empty towel chairs in a prime sunny spot. One person came & sat on one for about 3 minutes while re-applying sunscreen, but they sat unwrinkled the whole time while I watched a woman fold a towel nearby to sit on the ground against a pole to take advantage of the sun. Overall, this cruise was enjoyed by all - from 15 1/2 to 75 1/2 year olds. We all felt very relaxed and caught up on a lot of reading. Bring games and your own entertainment - especially if you're not planning to gamble, surf, ice skate, or rock climb. I would recommend it, especially if you plan to take advantage of the diving opportunities in these islands. Well-done RCCL. Read Less
3 Helpful Votes
Sail Date: November 2018
Overall, the ship was very accommodating. A few bumps in the road but overall, another great cruise. Folks were very helpful as I navigated the elevator, etc. in a scooter. I was traveling with a torn meniscus and didn't want to ... Read More
Overall, the ship was very accommodating. A few bumps in the road but overall, another great cruise. Folks were very helpful as I navigated the elevator, etc. in a scooter. I was traveling with a torn meniscus and didn't want to cancel the cruise. Even though we had an interior cabin, the crew took the scooter for me each evening to charge it since it wouldn't fit adequately in the cabin. We had some issues in the My Time dining with a table next to us that was quite loud and demanding so we had to be moved. It caused our waiter to give us less than stellar service but we brought it to their attention and then things improved. We are going on the ship when it comes out of dry dock to see the improvements. Overall, crew was friendly but some were less than professional - the future cruise desk personnel my husband spoke with was beyond incompetent. The ship looked pretty good for her age. Read Less
1 Helpful Vote
Sail Date: October 2018
This is our 12 cruise and we have sailed with different cruise lines but this is our second time with RC. We choose this cruise as a taster cruise for our friends, the itinerary was perfect for a first cruise. Embarkation was very ... Read More
This is our 12 cruise and we have sailed with different cruise lines but this is our second time with RC. We choose this cruise as a taster cruise for our friends, the itinerary was perfect for a first cruise. Embarkation was very quick, we arrived at the port at 11am, our cases were taken from us straight way, we then checked in and we were onboard within 15 minutes, RC are one of the best cruise lines that organise the embarkation perfectly, just make sure you complete the check in details online. Once on board we had plenty of time to explore and get our bearings on where everything is, a very easy ship to get around. Our rooms were ready at 1pm and our luggage had arrived at the cabin door. Dinner in the MD was excellent, we had great waiters and nothing was too much trouble, some of us had more than one starter, which was never an issue, we also ordered extra veg with our meals and again there were no issue with this. The food always arrived in good time, good quality and hot. We never had to wait for drinks. We ate at chops grill one night, steak is to die for but to be honest we all loved the MD so didn’t book any other speciality restaurants. We didn’t attend any of the shows so can’t comment on these, but there is one show that is in the schooner bar, Perry Grant, he is a much see, so funny and great sing along. Disembarkation was very easy, we did the walk off with our cases. Overall the ship is a little tired but the staff are awesome and hard working. The ship is the right size if you don’t like queues. Read Less
1 Helpful Vote
Sail Date: September 2018
We booked Navigator because of the varied activities advertised. There were 8 of us in our party - aged from 75 down to 18, so we wanted things to keep us all happy and occupied. Having previously cruised several times on Celebrity, we ... Read More
We booked Navigator because of the varied activities advertised. There were 8 of us in our party - aged from 75 down to 18, so we wanted things to keep us all happy and occupied. Having previously cruised several times on Celebrity, we had high hopes of this being better equipped for the two younger members of our party and, indeed, that proved to be the case. However it was definitely less luxurious than Celebrity. For the first time, my travelling companion and I decided to treat ourselves to a suite (1294) and we were really delighted with the extra space it gave us. Best of all there was a walk-in wardrobe with more than ample space for all our clothes, shoes, suitcases and general bits and bobs. That made a HUGE difference! In fact there was a massive amount of storage space throughout. Some irritation about a unit specifically for a kettle and coffee machine, though - a useful unit but no nearby socket in which to plug either machine?? Poor planning. In the event we found the machine coffee pretty foul and ended up using sachets of instant, plugging in the kettle on the dressing table area. The balcony was a little disappointing - room for a table and two generous chairs, but barely enough for the (single) sun bed as well. However, having a sun bed crammed in was better than not having one at all. The bathroom was very compact, but adequate. From a personal point of view, having the shower over the bath in such a tiny space was much less appealing than having a walk in shower. The suite was kept spotlessly clean and our attendant, Kunal, was very conscientious about clean linen and towels as required. Room service was prompt and efficient, though some of the ordered food seemed a little less than fresh. Generally we found the food ok - but not special. Occasionally, however, it was absolutely first class, most especially the 'at sea' buffet lunches in the dining room. Dinner could be very iffy and several times one or other of our party found a dish completely inedible. Again from a personal point of view, I think the portions were far too big. The steaks were huge which I found off-putting and, despite requests for half-portions, they couldn’t seem to oblige. The amount of wasted food must have been enormous. Service in the restaurants and bars was, almost always, excellent. Pretty much every member of staff we encountered was helpful, friendly, humorous and efficient. Some went above and beyond and Ali, the restaurant manager in the MDR, was hugely helpful in arranging to get us all seated together at times that weren’t necessarily convenient to them. Entertainment was varied and, obviously, subjective. An excellent male quartet singing songs from the shows but singing and dancing by crew members we thought was very amateurish. Our evenings, however, were dominated by nightly performances in the Schooner bar, near the main theatre, by Perry Grant - who was spectacularly entertaining. Although the format of the show was the same every evening, it was never boring and our only complaint was that we found laughing so much became quite physically painful!! Perry is a born entertainer - a brilliant musician and singer, with a warmth and wit that was outstanding. Activities for the two younger members of our group (18 and 21) were varied, well run and supervised. For the older members the biggest complaint was the noise! This holiday was out of school time so there were few youngsters on board. I would hazard a guess would be that the average age of passengers was around 60. So, music blaring out of giant speakers ALL day, was both disturbing and, at times, quite distressing. It was hard-to-impossible to find a quiet spot near the pools on deck 11, 12 and 13. Films blared out at top volume or music played, sometimes so loud it was actually painful. I love music but, in communal areas, it should be background music. In many places it was simply impossible to have a normal conversation! Trips were well arranged but, like other reviewers, I would urge people to use taxis on shore, rather than pay the ship's unnecessarily extortionate prices - often for a lesser service. In Agadir our party paid $15 per head for a coach into a nearby square. In scorching heat, the coach had no air conditioning, was packed out, and some of the seats were broken. Having experienced that we took a couple of comfortable, cool, taxis back, at $5 per taxi. On our return we voiced our complaints (as did others) but the ship was less than sympathetic to (many) complaints and point-blank refused to refund a part of the cost we’d paid them because they said we were warned that coaches might not be up to international standards. That was not the case when the tickets were booked, but 'Guest Services' weren’t interested. So, on the whole we had a good trip. Would I use Royal Caribbean again? Not sure. I think possibly the good outshone the bad, but I’d personally prefer Celebrity to RC. Read Less
1 Helpful Vote
Sail Date: August 2018
We booked this for a family holiday. 2 in our late 50's and 2 adult children 20 and 21. We booked a suite as it worked out cheaper then 2 rooms and gave us access to a range of suite benefits. Cabin 8694 - had it as a 3 bed apartment ... Read More
We booked this for a family holiday. 2 in our late 50's and 2 adult children 20 and 21. We booked a suite as it worked out cheaper then 2 rooms and gave us access to a range of suite benefits. Cabin 8694 - had it as a 3 bed apartment setup. Worked well for us. Priority boarding and disembarkation _ very smooth. Access to the Concierge lounge _ small but complimentary drinks and canapes_ very nice. We found most other public areas very crowded so it was a relief to have this facility. A la carte breakfast in Chops Grille or use the buffet and eat here, no queue for a table. Bonus ! MDR was good , used 4/7 nights. We like speciality dining and build it in to our holiday cost. Chops Grille _ excellent Giovanniss _ Food good but would have liked more choice Isumu_ interesting and enjoyable Ports of call, _ good transport arrangements in place. Hamburg,Oslo, Brugees. All different and interesting.used our concierge lady for info and booking trips. Quizzes were well run but the area they use gets too crowded. Cafes were always busy - not a problem to us but if I was in a different category it would have been. Entertainment _ ice show good, The quest_ hilarious. Production shows need rethinking. We have previously cruised with Celebrity and couldn't t help compare even our children preferred Celebrity, just more room to chill. It's showing signs of wear and tear but spotlessly clean. Excellent staff in all areas.t Overall we give this a 4/5 but would definitely consider RCL again. Read Less
1 Helpful Vote
Sail Date: August 2018
Because the price was right,not to expensive and the destinations.We've been with the Royal Caribbean a number of times, all though the Independance of the seas is our favourite ship we do find the prices have shot up since its been ... Read More
Because the price was right,not to expensive and the destinations.We've been with the Royal Caribbean a number of times, all though the Independance of the seas is our favourite ship we do find the prices have shot up since its been refurbished.Children seem to be thier priority. The last cruise we've been on was the Navigator of the Seas, tidy size ship,we were on deck two,room 2286 sea view, room nice and spacious,queen size bed,plenty of wardrobe space,the only problem was having a warm or hot shower,you had to run the tap between 10 to 20 min to get hot water running through.A notice in the bathroom said save the waves don't leave the tap running when cleaning you're teeth? They got a cheek.So if you are allocated this room expect to wait for a hot shower.If you want a hot shower in the morning or night time,unless you got time on you're hands,then by all means book it. The entertainment was in house most ot the time, you might be lucky and get a comedian or a good artist booked for the cruise. It wasn't my cup of tea sorry. The cabin attendant was very good he was not in your face like other cabin attendants we've had in the past, he done is job and off he'd go. The food on board was to die for,we dined in the Windjammer mostly, because the dining in the main Restraunts was either to early 5.30 or 8.30 to late for us. As we booked a early saver cruise, as a pensioner I got to watch my pennies you know what I MEAN. Read Less
1 Helpful Vote
Sail Date: August 2018
Booked cruise on reviews as our first cruise. Don't get me wrong staff where great but expected a cabin with more room as did explain my daughter was wheel chair bound. Only just got here in with wheelchair in room may need to paint ... Read More
Booked cruise on reviews as our first cruise. Don't get me wrong staff where great but expected a cabin with more room as did explain my daughter was wheel chair bound. Only just got here in with wheelchair in room may need to paint door after we have gone. They new we had a daughter in a wheelchair when we booked but never explained how small cabins are and still let us book. The restaurant staff were excellent so where our room service. We have been told since that royal c should not of allowed us to book this cabin with our daughter as she is wheelchair bound and if a fire our emergency had happened and we had been in cabin she would have struggled. As I have said royal caribbean staff where excellent it is just the way they took our money on booking and definitely didn't explain the cabin sizes and the disab policy regarding cabins ........... ............................ Read Less
Sail Date: July 2018
We booked our cruise with Cruise Village who were amazing througout the whole booking process. We drove to Southampton & check in was seamless everyone was extremely helpful. Boat & staff were amazing. Food outstanding!! Kids ... Read More
We booked our cruise with Cruise Village who were amazing througout the whole booking process. We drove to Southampton & check in was seamless everyone was extremely helpful. Boat & staff were amazing. Food outstanding!! Kids clubs were great my 3 young children loved it. We loved waking up in a different place most days. Particularly loved Valencia & Lisbon. Our twins celebrated there 6th birthday on board and staff really did make a big fuss of them especially in the Windjammer restaurant. Some negatives are; Pool area too small for volume of holiday makers. Dining times in main restaurant far too restrictive. Alcoholic drinks were ridiculously expensive. Not much variety of merchandise in on board shops. Evening entertainment not great a bit 80’s cabaret (cheesy)! Could not believe no ironing/ self service laundry-especially with having 3 young children. Loved the whole experience though & would use Royal Carribean again but probsbly a different ship. Read Less
Sail Date: July 2018
Embarkation at Southampton was excellent, very fast and efficient and we were onboard by 10.45am. Cold, wet and windy weather meant a rocky journey to Gibraltar and the Royal Parade was extremely busy as everyone was indoors for 2 days. ... Read More
Embarkation at Southampton was excellent, very fast and efficient and we were onboard by 10.45am. Cold, wet and windy weather meant a rocky journey to Gibraltar and the Royal Parade was extremely busy as everyone was indoors for 2 days. (The 2 days back at the end though were sunny and warm so we were able to stay around the pool.) Our cabin , a grand suite, was lovely, and we enjoyed breakfast on the balcony several times. Our stateroom attendant was great, very friendly, efficient and attentive, knowing all our names from day 1. The windjammer buffet restaurant was great for breakfast and lunches generally, something for everyone, but didn’t cater brilliantly for egg, dairy and nut allergies as nothing was labelled and I had to ask the chefs’ advice everyday. The main dining room menus were very good, service was good, although Giovanni ‘s I have to say was better and more like the standard we enjoyed in the main dining room on previous cruises. It was a bit disappointing to be placed in 5 different areas of the dining room over ther 2 weeks as it was difficult to build a rapport with the waiters but our Headwaiter on day 1 checked up on us every single day which was much appreciated. Shows in the theatre were very good and a broad range of artistes were presented to us. The ports that we encountered were lovely, and the shore excursions that we did really enhanced the experience, apart from Montserrat , a 5 hour round trip with only 45 minutes there. Seville and Lisbon were particular favourites with us. Disembarkation with the concierge was excellent, swiftly off at 8.15 and taken straight to our cases. Our main issue with the ship were the hoards of teenage who gathered every night in each of the stairwells from decks 6 to 10, with pretty poor behaviour and bad language, unsupervised and unchallenged by staff or parents, and running along deck 11 above our stateroom until the early hours. This would prevent me from sailing on Navigator in the future. The other issue that spoiled our evenings was the lack of seating in the smaller bars around the ship where there was live music. We only managed to get a seat on 1 night out of 14. Despite all that, we did have a really good holiday and I would sail with Royal Caribbean again, but probably on a smaller ship. Read Less
4 Helpful Votes
Sail Date: July 2018
This was our first cruise so nothing to compare with but our overall feeling was that the ship was run down. The staterooms were quite tatty looking and in need of a revamp - we expected more for what we paid. The cruise itself was great ... Read More
This was our first cruise so nothing to compare with but our overall feeling was that the ship was run down. The staterooms were quite tatty looking and in need of a revamp - we expected more for what we paid. The cruise itself was great and we had a fab time with some great entertainment. The entertainment team were great. Flowrider I think should be a bit better organised - kids were having to stand and queue in full sun for long lengths of time - this put my lad off so he only went on twice. Perhaps some form of ticket system would be better. Some great films were shown on big screen - would be good if this filtered through to TV’s in rooms as we started watching films but had to miss end to go and get ready. We did feel that Royal Caribbean want to charge you for everything. We had the drinks package but they wouldn’t let me get a soft drink for my kids and wanted to charge us $10 per day per child for soft drinks package. We were given soft drinks cups to refill which we did for the kids but they couldn’t go and get a drink with them. Food and drinks were good quality and plenty of it. The cafe promenade was great for a late night snack. Favourite bar was Star Lounge and Two Poets pub - Ian Miller was brilliant and staff were great. Overall a great cruise but ship needs some work. Read Less
2 Helpful Votes
Sail Date: July 2018
While overall we enjoyed the cruise it wasn't a patch on last years Rhapsody of the Seas. Hate to focus on the negative but it was the small things which were missing. We cruised at exactly the same time last year which means my ... Read More
While overall we enjoyed the cruise it wasn't a patch on last years Rhapsody of the Seas. Hate to focus on the negative but it was the small things which were missing. We cruised at exactly the same time last year which means my wife's birthday fell during the cruise. Last year there were strawberries dipped in chocolate and a card in the room the night before her birthday. This year nothing. My main problem with the navigator a lack of a central area. The shopping street reminded me of Ocean Terminal in Edinburgh. It was basically shops and eating/drinking places with a view of the sea. Which is what Ocean terminal is. The likes of the Captains Party lacked a central place to be where you could sit and watch. The 70's night was a damp squid compared to Rhapsody. Not enough seats in the bars. Too many chairs on the deck taken by towels without owners for hours and RCI doing nothing about it. We have learned a couple of things from the cruise. We won't be sailing again from Southampton on the first week the English schools break up. Cruisers numbers were 3005 of which over 1000 were children including our one!. It wasn't the multi-national holiday we had last year. Vast majority were from the South of England. Yes honestly we did enjoy it. Perhaps we will stick to the smaller ships. No idea what 5000 people would be like on the bigger ships. More likely to fly to cruise than leave from Southampton. Cabin was excellent on Deck 12. Great view. Easy access to the pool deck. While the headliners were good the in house shows were tired and need updating. Read Less
1 Helpful Vote
Sail Date: July 2018
PORTS: Good cruise although length of stay at each port too short; needs to be longer to make the most of each stop. Some of the disembarking at ports was rather chaotic, with queues of guests winding through several stair wells for some ... Read More
PORTS: Good cruise although length of stay at each port too short; needs to be longer to make the most of each stop. Some of the disembarking at ports was rather chaotic, with queues of guests winding through several stair wells for some time Not great when the length of stay at each port is short. SUNBED: the sunbed/towel situation is out of control. No where near enough beds for the amount of guests onboard, resulting in guests 'reserving' sunbeds from sunrise; even though they have no intent of using them for hours (sometimes reserving them, whilst they go off ship!). Staff should stick to the apparent rule of beds not to be reserved for more than 30 minutes; and actually remove the towels. FOOD: Food excellent although I am gluten intolerant and options for me were quite limited. DRINKS: Very affordable deal with full drinks package free; well worth it. BALCONY: Balcony is a must as there is very limited room on deck, with little space and limited sun beds for the amount of guests on board. Balcony provides your own space. All in all, a good holiday but Royal Caribbean can improve. Read Less
1 Helpful Vote
Sail Date: July 2018
Our 3rd cruise with RC but this time with extended family. We love the informal feel of this company and had an amazing time however the choice of food in the main dining has got more restricted each time. The waiter did say we could ask ... Read More
Our 3rd cruise with RC but this time with extended family. We love the informal feel of this company and had an amazing time however the choice of food in the main dining has got more restricted each time. The waiter did say we could ask for things not on the menu but when my daughter asked for Salmon and rice she was told that wasn't on the menu for tonight! Although the headline entertainment acts have changed the events/ entertainment on each of our previous cruises is identical e.g. Circus parade and best of British. Also, no adult only areas/bars. I don't want to listen to your tired, whingy child at 11pm thank you. The Cosmopolitan club says no children after 10pm but this is not enforced. This time we did our own thing on shore and that worked well for us loved Cagliari, Cadiz and Lisbon. We were quite a walk from the town centre in Palma and I refuse to pay 40 euros to get 4 people in to town. This was an overnight and on reflection it may have been better to hire a car. Read Less
1 Helpful Vote
Sail Date: July 2018
Ship was in generally good shape. Some wear but upkept well. Clean roomy ship, bright and cheery. Easy on, easy off. Well organized and pleasant staff. We traveled with mostly folks from Great Britain (we’re from Chicago, USA) and ... Read More
Ship was in generally good shape. Some wear but upkept well. Clean roomy ship, bright and cheery. Easy on, easy off. Well organized and pleasant staff. We traveled with mostly folks from Great Britain (we’re from Chicago, USA) and they were terrific. Courteous and friendly. Main Dining. Generally, I enjoy eating at the dining room. I like the formality of dressing for dinner, accompanied by good food and service. However, the quality of the food in the main dining room has deteriorated in all cruise ships. Food is hit or miss. Had oso buco and instead of a full, meaty oxtail, braised if a rich sauce, was served a curled piece of thin cut of beef, curled and brown. Our main waiter was below average. Still learning his job. World disappear for long stretches and could not be found. Assistant server, top notch and attentive. Our steak and shrimp combo dinner came without the shrimp. Our waiter didn’t notice or didn’t care. We had to bring to his attention at which point he would try to correct. I’m sure good help is hard to find, and it shows. Our waiter gave us the feeling that he was hoping we would just leave him alone. Buffet: Better than average. I detest most buffetts but this one was good. Good abundant selection, good variety. Ate here often for quick satisfying meal, mostly breakfast but also lunch an dinner a few times. Clean and well presented choices. Specialty dining, very good. Chops food and service fantastic. Great appetizers, bacon, shrimp cocktail, Caesar salad, bone in rib eye, filet and desert. Top notch food, good wine selection and great professional service. Ate at Giovanni’s table. Also very good but not great. Kids really liked Johnny Rockets. Entertainment was world class. Great shows, talented staff, enjoyed main theater almost every night. Comedians, hypnotists and the ever-talented singers and dancers very enjoyable. Ice show was fun. Enjoyed casino, every night. Not enough poker. Went to yoga class, used steam room, sauna. Kids hung out at teen club, nice athletic activity center, rock climbing wall, plenty to do. Pools nice but never enough chairs. Went to cigar lounge, enjoyed a quality cigar. We played bingo, lost. My son won the Star Wars trivia contest. Also, won 2nd place in archery contest. The itinerary was out of this world. Gibraltar (wife attacked by apes—she’s ok) , Alicante, Spain (beach, reat tapas and gelato winding through narrow city streets), Mallorca overnight (beach, party like a Mediterranean), Sardinia (great coffee in historic villa) Cadiz (walled city, beach and cathedral) Lisbon’s, city tour on foot) Good value trip in exotic, less traveled western Mediterranean beach cities. Read Less
Sail Date: July 2018
This is our 6th cruise and 5th with Royal Caribbean. We were on Navigator last year for a Baltic cruise and even booked this cruise onboard, but we were a lot less impressed this time around. Embarkation at Southampton was efficient and ... Read More
This is our 6th cruise and 5th with Royal Caribbean. We were on Navigator last year for a Baltic cruise and even booked this cruise onboard, but we were a lot less impressed this time around. Embarkation at Southampton was efficient and very fast as always. Upon boarding the ship, we were informed that due to the Norovirus outbreak on the previous sailing, the rooms wouldn't be ready until 2pm. This meant that we had to wait in the library for over an hour until the rooms were ready, which was an inconvenience as we had an early morning flight from Belfast and were exhausted. Our room was in Deck 7, and the carpets here had a very unpleasant and musty smell. As well as this, even after midnight, you could hear children running up and down the corridors, shouting and screaming. This was very annoying, especially when you are trying to sleep. The room itself, while kept clean, was very dated and tired looking. We chose to have My Time Dining, as we have had on all our previous cruises. On Navigator last year, this was not a problem - however, this time, we experienced a number of issues related to queueing and reservations. On the first night, we had to queue for 30 minutes before we even got to our table. We were seated at table 675 which was were we wanted to sit for the rest of the cruise. We subsequently booked this table for 7:30pm every night, and we got this table most nights, but some nights we ran into problems. On one of the nights, we went to the dining room at 7:30pm for dinner, only to be told that our table wasn't ready and we'd have to return in 20 minutes. We did this but we had to rejoin the lengthy queue and when we reached the end again, we were told to have a seat at the side. When we finally entered the dining room, we found that our usual table was taken and we had to sit elsewhere with different waiters. Other than that problem, the food in the dining room in general was excellent. Food options at lunchtime were sparse. Windjammer was constantly packed, and it was almost like a fight trying to get a table. This often resulted in someone keeping the table while the other person went to get food. Despite this, the food here was also good. We found that every day, especially on sea days, it was impossible to get a deck chair, as people were leaving towels on them and not returning for hours. The policy of "we will remove your towels from deck chairs after 30 minutes" was not enforced at all. The entertainment was average. We enjoyed the Beatles tribute act, the hypnotist and the ventriloquist, but the Queen tribute band were awful. Overall, the ports visited were excellent, but we felt that the time spent in port was very short, especially in Lisbon and the second day in Palma. For all of the ports we just walked off and got hop-on hop-off tickets ashore, with the exception of Palma as we had onboard credit to use. The excursions were extortionately expensive, and the tour in Palma was short and rather boring. Overall, we had a good holiday, but it was let down by the short port days and tired ship. Navigator is in desperate need of renovation as it looks and feels rather dated. The crew also seemed rather bored in comparison to the other Royal Caribbean cruises we've done. We would strongly consider trying a different cruise line for our next cruise, as Royal Caribbean haven't been as impressive as usual. Read Less
Sail Date: June 2018
The cruise was good, as was the food and entertainment. Cruise ship staff were excellent. If I have a criticism it would be the distance the ship was docked from the the town/city we were visiting, also the length of time we were ... Read More
The cruise was good, as was the food and entertainment. Cruise ship staff were excellent. If I have a criticism it would be the distance the ship was docked from the the town/city we were visiting, also the length of time we were allowed to spend on shore at some ports of call was not enough. Food/Dining Cabin Entertainment we all excellent I would go again, but would necessarily go shore at all locations. Tallinn and Saint Petersburg were the highlights of the cruise and would highly recommend visiting them. I did the one and a half day St Petersburg trip. This was very good, but don't expect to see everything, at the places you will be visiting as the museum's and the crowds, are huge. This makes it difficult to get around. Also the is very little time for shopping. Except for one place they take you to, which, is quite expressive. Read Less
Sail Date: June 2018
We had a lovely cruise vacation experience. The crew and staff on board did a great job, working very hard to make sure all your wishes and desires are accommodated. We did only shore excursions through RCI some of which were better ... Read More
We had a lovely cruise vacation experience. The crew and staff on board did a great job, working very hard to make sure all your wishes and desires are accommodated. We did only shore excursions through RCI some of which were better than others, times in some of the ports felt very short and lead to feeling rushed on some of the excursions. Really heavy traffic in some of the ports of call also lead to some discomfort and resulted in delays. Cruising is becoming increasingly popular and it seems that the smaller ports of call cannot accommodate and handle the amount of ships and guests flooding their shores. These were minor issues and I believe ultimately it's what you make of every situation. If you go with an open mind and a bit of patience your vacation experience could be just as great. The variety of entertainment was also very good. Some of the shows were a bit load and some events resulted in the promenade getting flooded with too many guests. If you don't mind to stay clear of over crowded areas while activities are happening then you should be in good shape. Read Less
Sail Date: May 2018
The overall cruise was great. The ship is amazing considering it's a floating hotel. The room was adequate but slightly dated and showing signs of wear and tear now. The staff were all amazing, the restaurant staff make all the ... Read More
The overall cruise was great. The ship is amazing considering it's a floating hotel. The room was adequate but slightly dated and showing signs of wear and tear now. The staff were all amazing, the restaurant staff make all the efforts to serve you with what you need and want at all times and are very friendly and helpful. The excursions were overly expensive and the bookings teams are obviously geared to get you to book with them rather than necessarily giving the most appropriate advice. E.g. in Oslo there was an excursion to the statue park by coach which I forget the exact price, but was expensive. We chose to do a bit of research and used Google maps. We walked there which took around 45 minutes and got a team back to the harbour which cost £3.50 or 350 nok. In Bruges we were informed the local buses were infrequent and expensive. However the booked excursion cost $52 each and was only for 3 hours in the city. As soon as you got off the boat However, local coach companies were there offering coach travel, to the same car park as booked ones for €20 each which ran every 30 minutes. Do a bit of research for where you're going before you get there would be my best advice. Also the provisions for under 3s were abysmal. The room was small and offered a few toys on a soft play mats. The activities which ran at 9 am on cruise days were a joke. One day it was bubbles, this consisted of a few bubble wands, most of which were too big for the tiny cup that had the hand soap and water solution in. Needless to say the children were bored in around 30 seconds. The second was story time, which was 2 books on a table. Also, we weren't informed before we travelled , but children who aren't potty trained and would normally wear a swim nappy are not allowed in the pools. My daughter is 2 and shouldn't really be allowed in the pool, but there is no way I could take my water baby on holiday where she could swim almost every day, and say no to her. So you can fill in the gaps. Read Less
Sail Date: May 2018
Chose this cruise due to half term holiday, and great things on board for the teenagers to participate in. Ports of call were also places we haven't been before so that was also a bonus. Overall the ship is very comfortable, ... Read More
Chose this cruise due to half term holiday, and great things on board for the teenagers to participate in. Ports of call were also places we haven't been before so that was also a bonus. Overall the ship is very comfortable, however some of the shows are difficult to get to see due to timings, and the ice show was limited in numbers due to the size of the venue. we missed our cabin slot so didn't get to see it. Don't expect them to cater for any food allergies without a major discussion as despite filling out dietary requirements before boarding, it was not observed and the selection of food was more limited and sometimes difficult to obtain! We got off in oslo and hamburg, both cities have a lot to offer and we had limited to time so were able to get to a few of the attractions in each. Didn't get off in Bruges as been there before I would cruise with royal caribbean again but will be having very strong words with them about their ability to cater for dietary requirements first. Read Less
3 Helpful Votes
Sail Date: May 2018
I had done my homework on Royal Caribbean and overall was very happy with the 2 weeks on board, the food and staff especially were the stand out features closely followed by top class entertainment each evening, my only negatives were the ... Read More
I had done my homework on Royal Caribbean and overall was very happy with the 2 weeks on board, the food and staff especially were the stand out features closely followed by top class entertainment each evening, my only negatives were the prices for the excursions which I found too high, the drinks packages were also very expensive, I didn't like the fact you couldn't buy 1 alcohol package especially as my wife doesn't drink, the only way to get this would of ben to provide a doctors note, this was very disappointing, all inclusive could mean that which would of made this a 10/10 holiday. The times in port could of been longer, especially Rome, for me I would of preferred an overnight in Rome and missed one of the other ports, every day was a bit of a rush, but it is a fantastic way to see so many different places. Finally we met some lovely people, some of which we will keep in touch with, this made the holiday that bit more special. Read Less
Sail Date: May 2018
Although our cruise on Navigator of the Seas was slightly below our previous experiences with Royal Caribbean (Harmony of the Seas , Legend of the Seas, Song of Norway), it was still a positive experience. Overall, our experience and ... Read More
Although our cruise on Navigator of the Seas was slightly below our previous experiences with Royal Caribbean (Harmony of the Seas , Legend of the Seas, Song of Norway), it was still a positive experience. Overall, our experience and cruise was very positive. Our stateroom (inside with promenade view) was very clean and comfortable. The bed was comfortable. The toilet would not flush one day when we returned from a shore excursion and the issue was quickly addressed by the maintenance staff. The vast majority of the staff members were very pleasant and helpful. The other guests at our main dining room table were very pleasant and friendly; we had a great time talking and getting to know each other during our cruise. Our dining room waiter, Medel, and assistant waiter, Volodymyr, were outstanding -- very friendly and helpful. Our stateroom attendant, Nunun, was very good. While the food was still very good, I felt it was a little better in the dining room on our previous cruises. We purchased the same Internet package as we had on Harmony (VOOM Surf Voyage Package - 3 Devices), the service was not as reliable. I talked with the Internet represent on our third and fourth days because we experienced sporadic problems with access, being "kicked out", and having a screen appear which said we needed to sign in to connect when another screen clearly indicated we were already signed in. He made several changes and the reliability improved, but we still experienced some issues during the remainder of our cruise. We experienced no similar issues on Harmony. Very good variety of activities were offered on-board. We enjoyed our shore excursions, especially the Tuscan Countryside – San Gimignano and Volterra. Unless you wanted your time to be spent shopping and eating, I would not recommend the Cassis (Extended Time) excursion in Marseilles. Our tour guides were informative. We would have liked more time in Lisbon, Portugal and Vigo, Spain. Excursions: Gibraltar - City and Wine Tour (8 rating out of 10) Alicante – Guadalest (9) Rome – Glories of the Gladiators (8) Livorgno – Tuscan Countryside – San Gimignano & Volterra (10) Marseilles – Cassis (Extended Time) (7) Barcelona – Gaudi’s Barcelona (8) Lisbon – Majestic Sceneries & Wines (8) Vigo – The Border Country (8) Read Less
Navigator of the Seas Ratings
Category Editor Member
Cabins 4.5 4.3
Dining 4.5 3.9
Entertainment 5.0 3.8
Public Rooms 4.0 4.2
Fitness Recreation 4.0 4.1
Family 5.0 4.1
Shore Excursion 4.0 3.7
Enrichment 2.0 3.4
Service 4.5 4.3
Value For Money 4.5 3.8
Rates 4.5 4.2

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