185 Royal Caribbean Navigator of the Seas Family Cruise Reviews

From embarkation to disembarkation this trip went smoothly. The ship was clean, the food was great, and the staff was exceptional. The only complaint... they Flow Rider should have been open more hours of the day and at night. This ... Read More
From embarkation to disembarkation this trip went smoothly. The ship was clean, the food was great, and the staff was exceptional. The only complaint... they Flow Rider should have been open more hours of the day and at night. This created long lines and only a few rides for my kids. The shows were good, funny comedians and talented singers and dancers. The food was good in the main dining room, and the service only made it better. Windjammer, was ok. Good for a quick bite to eat, but could use more options. It seemed to be the same food every day. Really enjoyed the mini golf with my son. It's a good way to spend sometime on the sea days. My teens found friends right away and had the run up the ship. Royal really gives them the opportunity to enjoy themselves as teens. Finally, to the kid who "got me" with the "push every button on the elevator" joke. Thanks, I got to meet many new people on my floor by floor trip from 11 to 3. Read Less
Sail Date April 2017
The price is right and we would like to try Royal Caribbean due to the port that we visited. The ship is older and I think it needs a little update. Bonaire island is our favorite. We would love to go back there again God's ... Read More
The price is right and we would like to try Royal Caribbean due to the port that we visited. The ship is older and I think it needs a little update. Bonaire island is our favorite. We would love to go back there again God's willing. The staff are hardworking people. They need promotions and a day off at least! Dancing on the ice is unique and water surfing. Our first time to experience this and other cruise lines does not offer any of this. I am thankful that during the Easter Sunday that we are there we had a Catholic mass for spiritual people like us. I love the huge Easter cake with lots of Easter eggs for the guests and kids most especially. The shopping experience is wonderful. I like the cruise director. He is very talented and funny. I am not well pleased with the food's taste and presentation. The bread is good though. I love the staff with their smile serving the vacationers who needs a little pampering including myself. I like to focus on good things so overall it is a very good experience for us even with the little flaws. Read Less
Sail Date April 2017
I have been cruising with Royal for a while now, and have been on Navigator once before. This has been my best cruise so far! We had amazing service in the dining room and loved our servers, Diogo and Delsa. They made sure we were 100% ... Read More
I have been cruising with Royal for a while now, and have been on Navigator once before. This has been my best cruise so far! We had amazing service in the dining room and loved our servers, Diogo and Delsa. They made sure we were 100% satisfied each meal! The gentlemen, Aurin and Earl, who worked at the Solarium bar were great! They kept us laughing and made drinks that were made based on our likes. The best part was that everyone we met, that worked on the ship, remembered our names after one meeting! The only negative was that the Broadway show in the main theater on the second night was pretty bad. The songs were not well known, so my whole party lost interest pretty quickly. Plus, the singing was not 100%. In Cozumel, we went on the Dolphin Push, pull and swim with lunch break and it was AMAZING!!! The dolphin experience was fun and exciting and the food and drinks after were delicious! Overall, this was an amazing trip and I cannot wait to go again!!! Read Less
Sail Date April 2017
We were looking for a larger ship but not to large for a family cruise of 12 people and this was the perfect size ship. This ship has plenty to do especially if you have children, they have an awesome arcade, pool areas, flow rider, kids ... Read More
We were looking for a larger ship but not to large for a family cruise of 12 people and this was the perfect size ship. This ship has plenty to do especially if you have children, they have an awesome arcade, pool areas, flow rider, kids club, and kid friendly meals. We really loved that they had 3 pools and 1 of them is an adult pool along with 2 huge hot tubs near it, oh and how could I forget a bar for those yummy drinks. The main dining room is nice with 3 levels but if you are like me I like a variety for dinner and the Windjammer definitely offers a variety of food from different countries. My favorite entertainment is the game Quest and it makes everyone participate and is a riot. This cruise we took 1st place and the last cruise we took 2nd place, its amazing with everyone will do for a cheap medal around your neck but so worth it. Read Less
Sail Date April 2017
We have sailed many times on Royal Caribbean. This time we took a 9 day spring break cruise. I was surprised by how few young families there were on the ship and how many seniors were on the trip. Next time we will take a 7 day cruise. ... Read More
We have sailed many times on Royal Caribbean. This time we took a 9 day spring break cruise. I was surprised by how few young families there were on the ship and how many seniors were on the trip. Next time we will take a 7 day cruise. The ship was very nice and clean. The venues were good but there wasn't a lot going on. On the days at sea I was expecting a daytime trivia or couples game or something but nothing....other than the bingo which cost way too much! The night time entertainment was very good. We enjoyed each show. Our cabin was nice and well kept and the stateroom attendant was there for whatever we needed. Our dining experience was ok. After a few days you get tired of the same foods over and over again. We had dinner at chops for our anniversary and the overall ambience of the restaurant was very nice. The food was ok and the waiter was wonderful. The only problem we have with the dining on the ship at dinner in the main dining room and at chops is that they let you in there to dine wearing just about whatever you want. I feel that if you go to a nice place and are paying more you should dress in more than jean shorts and flip flops. We loved the ports of call. We would go back and visit all of them except Curacao...not too impressed with that island. Nothing inparticular...l just liked Aruba and Bonnaire better. One thing about Royal caribbean I think they need to become more of a fun ship. LIke I said we were hard pressed to find something to do on the at sea days other than sit by the pool, which was fine. I personally enjoy playing group trivia and games. The cruise director was great but there was some other woman who was working with him and she was very low energy. She was a nice lady but not the kind of person who should be in front of a crowd. Next year we are already booked for a 7 day cruise on the Oasis with the dreamworks experience. We have two young children ages 8 and 10 and it was so hard to pull them from the adventure ocean room. They lived there for the entire week, which was great for us! The only thing is that we compare the adventure ocean to the carnival kids club. When we cruised on Carnival our kids brought home some type of keepsake craft after every visit to the club. This time not so much, they got a bandana and a pillow case. The prices after 10 for child care are very reasonable. I am hoping for a younger crowd and a more fun ship experience next year...if not we may revisit Carnival. Read Less
Sail Date March 2017
My wife and I decided to take our two teenage kids on their first cruise with mixed results. We haven't cruised in over 15 years and it was disappointing how some things have changed with RCL. Gone are the days of the midnight ... Read More
My wife and I decided to take our two teenage kids on their first cruise with mixed results. We haven't cruised in over 15 years and it was disappointing how some things have changed with RCL. Gone are the days of the midnight buffet with ice sculptures, lobster at the captain's dinner, and bar waiters that came around whenever your drink was gone. Now you wait in line at the bar for your drinks and pay an additional fee for a lobster or nice steak at dinner. With that being said, my wife and I had a really good time. My kids became a little bored, that's on them. There's enough to keep kids entertained, they just need to be willing to get involved. We had a junior suite, 1352 which was very spacious for the four of us. The ship itself is very nice with many things to do and many place to hang out. Our waitstaff and housekeeping both did a great job. I just wish we could tip them individually instead of having a $54 gratuity charge added to our account every day to supplement the crews wages. We stopped at Nassau and Cozumel. Both were fun ports. We took the cruise's excursion the Blue Lagoon Island in the Bahamas and had a nice time there. In Cozumel we went with a 5 hour island tour through Safetours and were very happy with them. Much less expensive than other tours and it included a nice lunch. Overall we had a good time and will probably cruise again someday. Read Less
Sail Date March 2017
The ship was mostly great. My wife and I thought that the beds were not up to par for most ships in the fleet. My mother is in a wheelchair. Deck 5 is the most used deck to go front to back. Our staterooms were forward and dining in the ... Read More
The ship was mostly great. My wife and I thought that the beds were not up to par for most ships in the fleet. My mother is in a wheelchair. Deck 5 is the most used deck to go front to back. Our staterooms were forward and dining in the aft. With everything going on and all the stuff that is on display in the center of the walk space really makes it hard to get around. I know RCL wants to separate people from their money, but putting the displays on the sides would make more since. This ship had a large amount of handicapped people onboard, but we see more and more handicapped on cruises. This is wonderful! Running into people with a wheelchair who suddenly stop to look at sale items in not. Escargot at each dinner. My favorite! Always a great menu! If you are lucky enough to have the entertainer David Curtis Mutter on your cruise do not miss him. He plays and sings for 3 hours NON STOP! WOW! The best I have seen in many years. He is a MUST SEE! Read Less
Sail Date March 2017
Our group found this cruise when rcl cancelled our cruise on the rhapsody of the seas. A 9 night cruise thru costco for $1240 for 2 in a promenade room looked like a good deal, it was. We had some rocking in the beginning and even an ... Read More
Our group found this cruise when rcl cancelled our cruise on the rhapsody of the seas. A 9 night cruise thru costco for $1240 for 2 in a promenade room looked like a good deal, it was. We had some rocking in the beginning and even an emergency airlift but we traveled on. labadee is as always great and 4 of our group did the zip line. in curacao we took a tour with irie tours, great people and even sampled blue curacao. Aruba we had a day pass to occidental hotel with unlimited beach, pool, food and drink. on bonaire we went to harbor village resort, a great place with great people. Crystal clear water. Ships crew was great and cd cuddy was fun. The ship lacks some of what the newer ships have ( pizzeria) (grill with hot dogs and burgers) both they were available in the buffet. Read Less
Sail Date March 2017
This was our second RC cruise. The ship layout was good, plenty of bars, strategic restrooms and the Royal Promenade was great. Service was good, plenty of entertainment options and it amazes me how they can put 3300 passengers on the ... Read More
This was our second RC cruise. The ship layout was good, plenty of bars, strategic restrooms and the Royal Promenade was great. Service was good, plenty of entertainment options and it amazes me how they can put 3300 passengers on the ship yet it never seems crowded. The Sapphire evening dining room was very elegant and the service was great. The food was very good and there was plenty of it. Our waiters Ozzie and Caroline were very good and friendly. The NY strip steak was excellent every night. The wines were also very tasty. We dined at the Windjammer buffet several times. It was good but if you go, bypass the initial line and move deeper into the restaurant. There seemed to be more choice toward the back. Embarkation was OK, Disembarkation was better. If you're in a hurry opt for the self-assist checkout. It goes much faster. We'll cruise again. Read Less
Sail Date February 2017
We chose this cruise for the ports. The cruise was overall pretty good the ship is in pretty good shape for her age there were a couple things that needed repair but were taken care of in a timely manner. The food was fairly good we ate ... Read More
We chose this cruise for the ports. The cruise was overall pretty good the ship is in pretty good shape for her age there were a couple things that needed repair but were taken care of in a timely manner. The food was fairly good we ate mostly in the windjammer but did eat one night in Chops which was very good we also ate in Sabor this is a little different. Had a great time on Aruba we did the trike ride and it was awesome. At Bonaire we rented golf carts and rode all over the Island it was great. The crew did not seem as friendly as in the past but it was ok. Would do this cruise again. The entertainment was good the Ice show was awesome. The headliner shows were pretty good. We had a Jr suite (1650) the cabin was in good shape the air conditioner did not work all that well stayed a little warm in the cabin. The closet was big and roomy good place to store suitcases. Read Less
Sail Date February 2017
First off to all the Veteran Cruisers, Let's face it the industry has changed dramatically. The days of the Deck Parties, Ice Carvings, Midnight Buffets, Festive sail away parties and Theme nights are a thing of the past. Not sure ... Read More
First off to all the Veteran Cruisers, Let's face it the industry has changed dramatically. The days of the Deck Parties, Ice Carvings, Midnight Buffets, Festive sail away parties and Theme nights are a thing of the past. Not sure what the reasoning is behind all of these cuts is because these in the past were very enjoyable and highly anticipated events. I'm sure it has something to do with $$ though :-).That being said, To you not so seasoned cruisers who are clueless to what I'm referring to will know no difference. Anyway Contrary to the negativity of the reviews this ship has been getting, This was a terrific cruise. I fell into the trap of believing all of the negativity and even with all of my experience in cruising, was extremely concerned that I was in for a bad experience. Shame on you folks that submitted some of these wildly false and negative reviews. What happened on the transatlantic portion on this ship and the Boston debacle has nothing to do with the Caribbean sailings. Different ports, different processes. Be aware that in the new age of cruising, some of the responsibility of you having a good time rests on your own shoulders. Its not the ships responsibility to make sure that you are happy 100% of the time. If that is your expectation then your setting yourself up for a huge disappointment. The ship provides the opportunity, It's up to you to make it happen. Embarkation- Not so smooth for us. We normally go early, this time since it was a 9 day cruise, we figured we would try a later boarding experience. Bad idea. We are Emerald members who are suppose to get priority boarding privileges but were not allowed to use the Emerald line until we went through a majority of the regular line. So not very smooth for us. Others also seemed slightly frustrated with the process, but we all made it just in time to get immediately into our cabins. Now to the ship- Very well maintained. It is a bit dated and Yes could use a renovation soon. But definitely acceptable. Our cabin on Deck 7 was a typical balcony cabin. No problems. Dining Room was very nice. Service was a bit slow at times and food was Average. Staff was very attentive, but at times showed some frustration, but all in all was good Windjammer- Food was actually quite good up there.Better than some other RCCL ships we have been on. Always seemed busy though. Also keep in mind that most people have that its their world and you just live in it mentality, so if your not ready for battle, be prepared to get bumped, shoved, cut in front of etc.. Just stand your ground. Entertainment- Comedians were fantastic, Ice show even though not my thing, was quite good. Did not do any of the production shows, If seen one you've pretty much seen em all. On board feedback from other guest was not very favorable for the shows. Many walk outs. Cruise Director Cuddy was a bit of a phony, but had most convinced that he was the man. Entertainment staff were pretty good. If you are going on to participate in the trivia games, Be aware of the "Googlers". Hard to believe people would cheat to win small meaningless prizes, but it happens. Schooner bar Piano Guy David Curtis is quite entertaining. Definitely worth a look.. He is the late night guy. Terrific improv talent. But very important for crowd to participate. Ports of call - Labadee, Curacao, Bonaire and Aruba. All were very good. Labadee was just a quick walk around for us because we have been there several times. The other 3 were very nice and we were not disappointed in any way. I was the leader of a group of 24, So I had booked all our excursions months in advance through private vendors. I have submitted reviews on all of our excursions on Trip Advisor. The three tours we did were Irie Tours on Curacao, Caribe Water Sports Snorkel Tour on Bonaire, and ABC Jeep tour on Aruba. First 2 were excellent, ABC tour had potential to be great but heavy downpours throughout the day put a bit of a damper on that excursion. Bar Service - Not the greatest. We purchased the premium drink package (in advance..much cheaper). Bars in public areas (pools and windjammer)at times were quite busy and had to wait up to 5 minutes at times for service. Very few drink guys walking around as they used to hound you like used car salesmen before the package era became popular..hmmm!! Guest Services - Very busy at times, but took care of most issues. Our safe malfunctioned twice. Had problems with keys etc.. billing and credit issues were resolved efficiently. Just go when they are not busy. Promenade Area - Very good.. Did parades, bars and snacks as well as shops were all available. Nice open area to stroll around at various times. Kind of like a mall atmosphere if I had to describe it. Disembarkation - A breeze for us because we used self assist. Were off the ship and thru customs with luggage in hands and in our van within 30 minutes after departing our cabin. In Closing we really enjoyed this cruise. Disregard the negativity and trust me on this one. I get the fact that some things happen that can cause folks to not enjoy their vacations, but most of the negativity is just coming from those that have nothing better to do but complain. Was it perfect, absolutely not..But in comparison to other sailings Iv'e been on, It ranks pretty high. Enjoy and I hope I offered some good insight. Read Less
Sail Date January 2017
AWFUL: PADI service. We understand the policy of not serving kids under 12 years old. What it is unacceptable is that the guy from South Africa in charge does not help in contacting other PADI centers to facilitate diving to families ... Read More
AWFUL: PADI service. We understand the policy of not serving kids under 12 years old. What it is unacceptable is that the guy from South Africa in charge does not help in contacting other PADI centers to facilitate diving to families with children under 12. “Go online and search” is a rude answer and definitely not a Royal Caribbean style answer. We lost the opportunity of diving in 3 islands. ROOM TO IMPROVE: 1. Mattresses: Please include foam pads for back pain sufferers. Mattresses are too hard. 2. WATER PLEASE! It is very complicated to get bottles of water. We had to purchase them at the bars because ROOM SERVICE is slow, inefficient and expensive. Put them back in the room refrigerators and charge as minibar. 3. BREAKFAST AND FRUITS: more variety and quality. Other RY ships have much better breakfast. 4. Desserts: they can get better, like the Chocolate Lava cake. 5. ENTERTAINERS: learn from the Mexican all inclusive entertainers. Need better quality / trained people for teens. 6. ROOM SERVICE is awfully slow in taking calls and delivering simple things like water. EXCELLENT 1. The stateroom attendant RAMON (8673) was amazing. He solved the problem of the bad quality mattress by bringing comforters and pads. He made a great difference. 2. RAKESH at the Sapphire dining room: he also made a great difference giving our son his favorite Indian food every night. 3. MARY and VALENTINO: excellent waiters. 4. THE SHOWS were excellent. Christmas environment was perfect, the mass at midnight and caroling was amazing. Cruise director did a great job too. Read Less
Sail Date December 2016
I would have given this cruise 5 stars but for the unfortunate boarding experience in the parking lot at Miami.....My husband and I got on very quickly (1/2 hour)....but then had to watch our luggage sit in the parking lot and not loaded ... Read More
I would have given this cruise 5 stars but for the unfortunate boarding experience in the parking lot at Miami.....My husband and I got on very quickly (1/2 hour)....but then had to watch our luggage sit in the parking lot and not loaded until 6pm. And we finally got it after dinner. I do want to state that this was the fault of Port of Miami Baggage Handlers Union. Those guys in the white hats refused to work with RCCL and to be quite frank, they are a lazy bunch of money grabbing porters. One told me that for $30 he would deliver my luggage to my room in ten minlutes.....that is pants on fire lying. He could not board the ship. Being more or less seasoned cruisers, we booked the dining package for 4 nights....and both Chopped and Giovanni's were excellent. I still remember the Osso Buco....lovely. We only had dinner one night in the MDR and that was the Puerto Rico stop when most of the people were off the ship and it was very nice. We did eat in the Windjammer for dinner two night and we had no complaints...especially about the staff....they were really great. I was on the same ship as many of there other reviewers but evidently did not have the same experience, I never had a problem getting served in the Windjammer, nor did I experience a problem with the food. We actually liked it. And to the gentleman who only saw ham being carved....I had chicken, roast beef and pork roast on different days. Still love the egg station and frankly could care less about lobster night. I have read a lot of negative reviews here about the November cruise and totally understand it started out on a negative tone....but for us, the rest of the cruise was delightful. The famous robes, we had two. If I had one complaint about the cruise, it was that the Captain was invisible. We had sailed on Navigator in April and had Captain Ari and he was fun...all over the ship and talking to everyone. When I mentioned it to some of the crew, they told me they had never seen this Captain either....part of being Captain is PR.....and this one totally dropped the ball. The ship does seem to represent the Captain's attitude and that might have been part of the negative reviews, a dull Captain = a dull ship. Our cabin, Deck 12, 1864, was wonderful....clean, spacious and I love the 25 feet of floor to ceiling windows. We would eat breakfast there most days. What a view.....And I was never cold....but I am from Miami and used to freezing air conditioning. One really positive thing was that my husband had some heart problems on the ship and for the first time we had to visit the Medical Facility....and I can tell you they are top notch. We took their treatment records to a very renowned cardiologist in Miami and he said we were very fortunate.....we could not have gotten better treatment any place. So thanks to the two Doctors and the nurses, we were able to finish our cruise in good health. All in all we have Navigator booked for the April Southern Caribbean.....and Captain Ari Medina will be back so we expect to have a rocking cruise..... Read Less
Sail Date November 2016
We really enjoyed this ship but the little things that make a cruise special, were missing. Our stateroom was large and had plenty of storage space. The balcony was a good size too. The room was quiet,especially at night. However we ... Read More
We really enjoyed this ship but the little things that make a cruise special, were missing. Our stateroom was large and had plenty of storage space. The balcony was a good size too. The room was quiet,especially at night. However we only got a bar of soap and gel in the shower. Which,to us ,was very basic. There was a kettle and cups but only useful if you liked tea. ( they did not provide coffee) At night, the little chocolate bar, left on the pillow has been made obsolete to save money. This always added a touch of happiness! At dinner we shared a table with two other families and thankfully we all got on well, however the service was very slow and we were often waiting long periods In-between courses. We had to ask for drinks with our meals and they served tea/coffee after the main course! On two occasions the coffee was like dish water. Most evenings our dining experience was over two hours but there was a good choice of menu and the food was above average. The Windjammer was always packed at breakfast but the variety of food was good. The entertainment on whole was very good. The ice show was fantastic. Despite some chilly weather, everything was kept running outside. The staff were very friendly throughout the ship. ( If your children want to ice skate expect a huge queue, long wait and chaos.) Another disappointment was the distance of the towns from the ports. The transfer buses were expensive and charged the same for children. In Gijon we had no alternative but to use the buses and we arrived into a run down,graffitied town. It was dreadful.( cost 30 euros and was 4 miles away but you could not walk in the port) In, Le Harve we ended up with a private taxi to take us to, Honfleur. It was expensive as the taxi waited for us. Honfleur was amazing and full of history. We took the transfer bus into Bilboa,as it was 9 miles away. The ship tours were ridiculously priced. All in all we have mixed feelings about our first time on Royal Caribbean. We have experienced a variety of ships and this line looses out in several areas. Read Less
Sail Date October 2016
First time with RCI previously P&O and Cunard went for a change and glad we did had a great holiday. Ship very well maintained good spacious public areas great pools and recreation areas you can walk right around the ship on ... Read More
First time with RCI previously P&O and Cunard went for a change and glad we did had a great holiday. Ship very well maintained good spacious public areas great pools and recreation areas you can walk right around the ship on promende deck. Cabins well spacious and kept immaculate. Resturants good choice of cuisine tried speciality resturants very good sapphire resturant is stunning serving great choice of food. Bars good selection something to suite all tastes the night club cosmopolitan lounge is the best I have experienced on any ship with stunning panoramic views out to sea. Entertainment live shows good catered for all age groups and large airy theater and the Royal Promende shows were great fun getting everyone involved. All staff very friendly and happy to help you. Took advantage of the all inclusive deluxe drinks package on board and all good quality premium brands. In summary we enjoyed the relaxed friendly and fun atmosphere RCI works hard to create and would definately cruise with them again Read Less
Sail Date October 2016
We have cruised before with P & O , and Princess, so thought we would try another cruise line. I must say that after reading the reviews on here for many months leading up to our cruise, I became very worried and thought we had made ... Read More
We have cruised before with P & O , and Princess, so thought we would try another cruise line. I must say that after reading the reviews on here for many months leading up to our cruise, I became very worried and thought we had made a huge mistake. so many reviews were terribly negative. So.....we had a wonderful cruise!!! We were on board within half an hour of arriving at Southampton Cabin was great,bigger than I expected, Food was good in Windjammer and very very good in the Sapphire dining room Always got two sun beds Bar staff exceptional Actually....all staff were exceptional Nothing was too much trouble for any of the staff. We had an amazing cruising holiday, and will be booking with RC again. We loved every day on this cruise, and the evenings were always busy with entertainment . Loved it!!!! It ended far too quickly !!!!!! Read Less
Sail Date October 2016
We have just come back from 2 weeks on the Navigator and we really loved this boat, there is plenty to do and lots of room, we had a balcony cabin and it was one of the best cabins we have ever had on a cruise, plenty of hanging space and ... Read More
We have just come back from 2 weeks on the Navigator and we really loved this boat, there is plenty to do and lots of room, we had a balcony cabin and it was one of the best cabins we have ever had on a cruise, plenty of hanging space and lots of drawers and cupboards. The bathroom is small and you only get soap and towels, you get no shampoo, conditioner or anything else. The boat is a bit tatty in places but we thought it added to its charm. The food was outstanding both in the main dinning room and the windjammer, the crew were exceptional and very helpful at all times. Check in at Southampton was fast and very simple. I really enjoyed our holiday but the problem is with Royal Caribbean is the price of everything on board and you have to buy everything including bottles of water $2.95 for a small bottle $4.95 for a large bottle. We had two bottles of wine at dinner $129 and they were about the cheapest wines. If you buy the drinks packages be careful it may not include the drink you want. There is no slim tonic and all mixers come from a pump not a bottle or can, but you are paying a top price for that drink. They give you nothing other than a room, food and entertainment and some of that you have to pay for. The was very little information in the cabin about the boat most of it is interactive on the TV or screens near the lift. If you do a long cruise there is no laundrette and it was $30 for a bag of washing and that was no ironing. The price of drinks is very expensive once you add the 18% gratuity to every drink plus they added a further 10% tax for being in Spanish waters!!! They also want you to pay $13.50 per person, per day gratuity they say this goes to the crew! What about the millions you have paid to go on the ship in the first place. There is no luxury on these cruises they are very functional and my view is stack them high sell them cheap but rip you off once on board, and where can you go, now where Read Less
Sail Date September 2016
Where do I start. The boarding process was ok and the first thing we did was upgrade the drinks packages from select package. We went up to Windjammer (Canteen) and was walking around a few times looking for a table we finally got a ... Read More
Where do I start. The boarding process was ok and the first thing we did was upgrade the drinks packages from select package. We went up to Windjammer (Canteen) and was walking around a few times looking for a table we finally got a table and went up to get food and it was plastic plates no trays either, but plastic plates it was like being back at school. The cabin was ready around 1330 and it was clean and just what we expected the cabin to be so no complaints there. The evenings we had booked My Time dining and the waiters we had were fantastic if it wasn't for the Sapphire Restaurant and staff in there my rating above would be one star, the sapphire itself would be 5 starts and the only thing the ship had organized. The Windjammer (Canteen) every day was packed out and always hunting for a table the food in there was ok but it was no way big enough to cope with the amount of passengers on board. Even wheelchair users struggled with there Carer and Partner to find places to sit, just no organization whatsoever. However there was 5 other Restaurants on board which incurred extra costs. It was lucky the Sapphire was a place to eat in the evening for a proper 3 course meal or I don't know what we would have done for food. The entertainment was great in the theatre but when it finished you had no where to go due to everywhere being packed out and no seats available. The star lounge is no way big enough for entertainment and the main promenade for events is an absolute joke trying to get through and holding entertainment there is a health and safety issue if anything was to go wrong. The sunbeds are old and tatty but if your a premium customer you get new sunbeds and a private section. It felt like we are a just a number but if you have money you are looked after. Not even passengers with disabilities get looked after like the rich passengers do, it is so wrong. The bar staff and drink waiters are no way near enough on board so waiting times for drinks can be a while. The Ice Skating was another disaster it was open 1700-1900 lucky we was early in the queue again no organization we walked through to the rink and got stopped to fill out Health and Safety forms fair enough no complaints but why not issue the forms before hand and filled in before hand instead of just before going on the ice. My daughter was skating for about 10 minutes and an announcement came over 10 minutes left, then 5 minutes. I feel sorry for the people behind me who filled out the forms because they would have only got 10 to 15 ice skating. When we were walking out the queue was huge and I shouldn't think they all managed to get to Ice Skate. It should be forms filled out already and a ticket with a time say 1700 1730 1800 and 1830 sessions not a queue and wait and fill in the forms just before going on the ice. The Ice Skating shows was ticket and times, the show was fantastic and is a must to see. The crazy golf (putting green) was very busy and that again no organization just a box with the balls and putters in to help yourself. Children were playing in the lifts constantly. The nicest bar on the ship was on the 14th deck cosmopolitan bar and it was quiet but children had to be out by 10pm so that was no good for us. The other thing when we went to Bilbao and Guijon it was 10 Euros each return for a coach into town so 3 of us 30 euros and 60 euros over 2 days so we stayed on the ship them days. Le havre was 4 Euros each return for the bus which was more like it but the queue for the bus was so long we walked 25 minutes into town as it was quicker then waiting for a bus. The Navigator is no way big enough to cater for the amount of passengers it holds and even my Daughter said everything was busy and wouldn't do Royal Caribbean again and she is 13 years old. The last day leaving the ship was hassle free and it felt like they couldn't wait to get us off the ship as it was so easy. We went to Mcdonalds near the port on the last day for Breakfast because I couldn't be doing with Windjammer (Canteen) on the last day, and that was the best breakfast we had all week in Mcdonalds on the way home. This was my 5th Cruise and my first and last time using Royal Caribbean and won't ever be using them again and certainly won't be recommending them. So glad I didn't book next years Transatlantic Reposition Cruise on the same ship, or I would have just lost my deposit and cancelled the holiday. I will now look elsewhere for a Reposition Cruise for my next Cruise holiday as that's what we like the idea of doing. Read Less
Sail Date August 2016
We are a family of four: Mum and Dad, 12 & 15 yr old girls. And we found there was something for everyone. Personally me and my husband liked just liked chilling by the pool and my daughters liked exploring the boat. They had a go at ... Read More
We are a family of four: Mum and Dad, 12 & 15 yr old girls. And we found there was something for everyone. Personally me and my husband liked just liked chilling by the pool and my daughters liked exploring the boat. They had a go at the flow rider, climbing wall, swimming pools and the ice rink, but it was only one for like a couple of hours on a few days which was ridiculous they were very disappointed by that and the ice wasn't the best but they did have s good ice show. The food was really good quality and the windjammer had a good selection of food and the sapphire dining room was good as well but the food was all really repetitive and I then found it hard to choose something to have. All service was incredible at the sapphire dining room we had a server called Oliver he was so lovely and good with the kids and then we had a cleaner to clear the room and he was called Dennis and he was incredible and made the best towel animals Read Less
Sail Date August 2016
In keeping with many other comments there were a lot of good bits, and some less so. Starting with the good, embarkation at Southampton. Remarkably swift and efficient. On board 10 minutes after climbing out of the taxi. Wow. Cabin - ... Read More
In keeping with many other comments there were a lot of good bits, and some less so. Starting with the good, embarkation at Southampton. Remarkably swift and efficient. On board 10 minutes after climbing out of the taxi. Wow. Cabin - excellent, comfortable bed and loved the balcony (can't think I'd cruise without one from now on!). Storage space not too bad, although have to say that soap in a wrapper and shampoo from a dispenser in the shower was a little short of expectation. No other hotel type bathroom pleasures. Housekeeping attendant was first class, Miguel Trinidad - what a name, what a guy. Kept the cabin spotless and immaculately presented with some nice towel architecture from time to time! Main Dining Room (Sapphire) was excellent. Our waiters Ivo and Nevis were professional, friendly and engaging. Food was almost always spot on, although we had a distinctly overcooked chicken in the first week that was awful. Decent choice and portion sizes just right. The Windjammer by contrast always seemed to be absolutely rammed. There is a wide choice there (certainly for breakfast and lunch when we were in it), but navigating the selection and then finding a table was not easy because there was SO many people in it. All of the time! The ship itself doesn't look too bad, but sun worshippers would have been extremely frustrated by the endless reserving of sun beds with towels present for ages with no-one apparently in sight. The main sun deck was ridiculously crowded. The adult area Solarium was much more mellow but still too crowded. Again, sunbeds were hard to come by, and I felt that the size of the pool and whole area was inadequate for a ship carrying this many passengers. Special mention though for Felix in the Solarium bar - what entertainment he provided! Yes we travelled during school holidays, but this was not a cruise to recommend if you have a natural fear of teenagers in groups. There were hundreds of them, some very rude and disrespectful, others thinking it funny to make the lift stop at every subsequent floor before they got off. Ports of call were good, disembarkation always handled smoothly. We went to a few shows - Analiza Ching was good value, the Queen guy was a real star and we enjoyed the Ice Show. Gratuities are my other gripe. Yes we paid in advance, and then had to stomach 18% on all bar orders. There were queues at times and for me, mainly this 18% was entirely unjustified. The service I was given when ordering drinks did not justify this and it leaves an unnecessarily sour taste. RCI should examine this blatant exploitation. A decent cruise yes, but I suspect there are other alternatives in the cruise market where some of these problem points are better addressed. Read Less
Sail Date August 2016
Just returned from our first cruise, a14 night Mediterranean cruise on Navigator. We travelled with my son who is 13 and a full time wheelchair user and stayed in cabin 1814, accessible panoramic stateroom on deck 12. We chose a cruise as ... Read More
Just returned from our first cruise, a14 night Mediterranean cruise on Navigator. We travelled with my son who is 13 and a full time wheelchair user and stayed in cabin 1814, accessible panoramic stateroom on deck 12. We chose a cruise as we wanted it to be easy and stress free with our son and avoid flying with equipment we need to take. Lovely room, however this is not suitable for 4 people, luggage, wheelchairs and hoists, far to small. We had one small single wardrobe between us, which half was shelving so couldn't hang everything in there. When pull out sofa bed was out we then didn't have room to use the hoist, and either side of bed was not big enough to use a hoist. As there was no where to put cases ( we had 4), these were stored under the open frame bed, but again this would prevent a hoists feet from going under the bed. We ended up not using the hoist and having to physically lift my son from bed to chair, bathroom to chair which is a real safety issue for us and him. Our agent had told us this was same size as a junior suite, as did guest services on board. However, our friends were staying in the accessible junior suite and this was by far bigger for 4 of them. On discussing this with guest services they offered us 15% off a future cruise or $200 on board spend. We opted for the 15%, however, even this I had to chase several times and it was eventually delivered 10.30pm on last night. No apology and not very caring. We did enjoy the cruise, yes sun beds on sail days could be a challenge and there wasn't really any outdoor seating once this had gone on deck 11/12 ( again access with wheelchair vs shade). Food for me was repetitive in Windjammer and I didn't always like menu in sapphire. My other son who is 11 is gluten free. There is a gluten free counter in windjammer. My son eats well but we did find that this was aimed at adults more, I'd quite spicy curries at times, so he survived on mash and pork or steaks. Pudding selection for gluten free was poor, only one option. Same in Sapphire this was very aimed at adults, he gave up eating in there and prefferd to help himself in Windjammer. We did have someone oversee this with us for a few days but once my son went to windjammer more we didn't see them. It was only last evening when we wer in windjammer and they were advising you to complete their questionnaire that we were advised we could have talked to the chef and had things cooked! We should have been advised 1st day. Chefs on counters were t helpful at all and seemed clueless if contained wheat, although there was a lot of international staff so I don't think they always understood me. Bars were busy, but to be expected with drinks packages. Groups of kids roaming ship and using lifts to race one another to floors were a pain. Security should have really been onto this. My 11.5 yr old son was top of kids club which was up to 12. He only went a few times as found activities a bit to young, ie design a pizza. However he did spend most of the time when he could in the pools so it didn't bother him or us. Ps he wasn't one of the kids running around the boat either Read Less
Sail Date August 2016
We chose this cruise as it had a mix of ports we had not been to and seemed appropriate for our 3 year old grand daughter. We were not disappointed as we had a superb time-right from the parking next to the ship and being onboard within ... Read More
We chose this cruise as it had a mix of ports we had not been to and seemed appropriate for our 3 year old grand daughter. We were not disappointed as we had a superb time-right from the parking next to the ship and being onboard within 25 minutes. Navigator is a lovely ship-not brand new but well looked after and it certainly has a wealth of things to to do and see. The entertainment was really very good-every one of the Headliners was really excellent-and the Royal Caribbean team are fantastic performers. some of the content was possibly not particularly relevant to the age mix of the audience. None the less, we enjoyed the experience. The circus parade and the three parties held in the Royal Parade were fantastic-crowded but really buzzy. We had a balcony cabin and our daughter and grandaughter had an oceanview. We thought them both ideal-plenty of room in the balcony-especially watching dolphins. As for the meals, we thought the Main Dining Room was really good. Food was as we expected and the service was so friendly. We dined at Johnny Rockets once (great experience) and at Sabor twice-(this really is our favourite). We also did the Murder Mystery at Giovannis-again a great meal and a fun night. The ports were a real eye opener- Gibralter was far better than we expected, Corsica really beautiful (though the Excursion guide was not good and we walked away from the excursion at Napoleons house; Sardinia very interesting, especially the ruined city- and both Mallorca and Malaga were just fun. Cadiz was a real surprise as we expected little but walked across the city to get to the beach and enjoyed it far more than we anticipated. I would thoroughly recommend this ship and this particular itinerary. Though do be aware of the 2 sea days at either end. The Bay of Biscay can be somewhat troublesome at any time of the year. Read Less
Sail Date July 2016
Just returned from a two-week Med cruise on Navigator of the Seas. Most cruise reviews inevitably are built around comparisons with previous cruises, and we are certainly not seasoned cruise-goers, but we did a similar Med cruise at ... Read More
Just returned from a two-week Med cruise on Navigator of the Seas. Most cruise reviews inevitably are built around comparisons with previous cruises, and we are certainly not seasoned cruise-goers, but we did a similar Med cruise at the same time last year on P&O's Ventura so most of the comments will be in comparison with that one, although whether the observations reflect differences between the two companies or between the two ships I'm not sure. Overall our family (myself, my partner, and our 13-yr-old son) enjoyed our experience, but there was certainly room for improvement. Firstly, the check-in. The process employed last year by P&O was, in principle, sound - you come into the checkout building, you get handed a card with a letter on it, and when your letter is called you (and about a dozen or so others) can go and check in. As it was, it was a nightmare because there were delays with the check-in, we were soaked to the skin due to dreadful weather, and we had nowhere to sit and it took ages for our turn. With RC, it was more akin to an airport check-in - it wasn't swift, and there was little guidance as to which of the many queues to join, but we got there eventually with no fuss. Next, the cabin, a deluxe balcony on both cruises. The RC brochure clearly indicates a privacy curtain separating the main bed and the sofa-bed. This was not the case. The cabin was smaller than on the Ventura, and did not have that partial-dividing island in the middle of the room that the P&O cabin had. Also the cabin must have been in a resonant sweet-spot, because when the engines were running, the walls/bed/furniture vibrated like a running washing-machine, making it very difficult to get off to sleep sometimes. Luckily we had good sailing, both ways across the Bay of Biscay; last year the cabin on Ventura creaked and rattled during the rough crossing which was much worse than the shaky Navigator, in terms of getting a decent night's sleep. The Navigator cabin looked like it could do with some TLC in places, but it was clean and was tidied every day, and the steward who looked after the room was friendly and efficient. Every other evening an amusing towel animal was left in the room (we loved the monkey swinging from a coat-hanger). The bathroom was the usual pokey affair, but the shower at least had sliding doors rather than the clinging shower curtain of last year's. The soap bars were replaced when they got reasonably small and the ambiguous shower substance in the dispenser was good enough as shampoo/shower gel and was kept replenished. The towels were replaced when we left them on the floor, but some of them had yellow stains that their laundry regime clearly cannot remove. On arrival we had a complementary bottle of fizz (much nicer than P&O's which was undrinkable) and some chocolate-dipped strawberries, which were fine. We received no more room freebies from then on ... we did with P&O but they were a plate of inedible canapés and for some reason a helium-filled "Welcome" balloon which turned up in the second week. The balcony on Navigator was slightly smaller than Ventura's but was not overlooked by the cabins above, as last year's was. The muster exercise we still had to undertake on the first day, but it was a more relaxed procedure this time, did not require the wearing of our life jackets, and was not done while people were still getting on board. The cases did seem to take an age to make it to the rooms this time, with some people complaining that they didn't see their luggage until late in the evening. And this brings me to possibly my biggest bugbear of the whole trip. There were far too many people on the ship. The number of cabins on Ventura and Navigator are not too dissimilar, I believe, but the Navigator seemed to have a lot more passengers. Everywhere was crowded most of the time when we were at sea, and getting a table in the Windjammer required getting down very early for breakfast or close to midday for lunch. And as for finding a free sun-lounger on deck, well that was nigh-on impossible when the sun was out. The crowdedness inevitably led to more fractiousness and arguments than I witnessed on the P&O cruise, with all the usual spats about reserving sunbeds, queue-jumping, etc. The disparity in numbers may be due to a difference in clientele between the two companies, with RC attracting more families than P&O - certainly my son reported there being more children in the kids club this time round, which naturally resulted in more contention for the games equipment. Without a doubt we witnessed several incidents of unruly gangs of teenagers running about the place (and let's face it, at that age, given free rein and unlimited sugary food and drink, I think I would have been the same myself) but there was little sense of this being curbed by the staff. I saw lads throwing plastic bottles overboard, waving full cups of fizzy drink about on a blowy top deck, etc. Behaviour that simply was not apparent on the more sedate P&O trip. Now we get to the difference that was perhaps the most outstanding between the two experiences : the quality of the food. I have heard some complaints about the MDR food on Navigator being poor, but that was not our experience. We had loads of choice, both in Windjammers buffet and in the MDR in the evenings, and the quality was far higher than that of the Ventura, which really was basic at best. A lot of the chefs were Indian on the Navigator and so the quality of the Asian dishes was very high. We had some exceptional dishes in the MDR, with only one or two puddings that were average. The only caveat to this was that the specialty restaurant Sindhu, on the Ventura, served us the best three-course meal we had had in our lives and nothing on board the Navigator could beat it (Sabor had a good go - fantastic Mexican cuisine, but take an appetite with you, as there is a lot to eat). As for the drinks, the chilled water was in plentiful supply, being replenished continually throughout the MDR meals, and was available ready-poured (with ice) in the buffet (on Ventura the free soft drinks were from dispensers). The Windjammer buffet also had lemonade, apple/orange juice (very sweet) and iced tea. The alcoholic drinks on the Ventura last year were pretty much pub prices, however on Navigator they are hugely expensive (e.g. $12 for a cocktail) - there are drinks packages you can buy which apply per day per person, but you would need individually to be drinking five alcoholic drinks per day to make it worth your while financially ... a target many were capable of on our trip. There are several areas on Navigator where drinks are available - pubs, bars, lounges, but many are quite small and the tables filled up quickly. The quality of the cocktails was good though, and the bars seemed very well stocked in terms of beer. The entertainment on the Navigator was varied. Each night would have a main act; there was a juggler, a hypnotist, an impressionist, several comedians, and a handful of shows, all of which amounted to a variety-style selection. These seemed to go down quite well, but not being into variety acts much, we personally preferred P&O's approach, which included an excellent soul singer who did several performances over four or five days, and a jazz band and a ska/reggae band who were resident for the duration of the cruise, and who would turn up in the cocktail lounges in the evenings. The shops on board were pretty similar, but the Ventura had one where everyday things (sun cream, shampoo, medicines, etc.) could be purchased whereas the Navigator only had one small area with a small selection of such items. The prices were the big difference again here. Last year I bought a tube of cold sore cream and it cost 2 or 3 pounds, whereas for a small packet of cold and flu tablets on Navigator they wanted over $14. P&O seemed slightly better at giving out information, especially about what was needed for port stops. Although once or twice they stated that passports would be required for coming back on board (I don't recall they ever where), most of what was said was accurate. RC failed to mention until we had disembarked at Palma that there was a 10 or 15 Euro charge for the shuttle bus to the town. Finally, disembarkation at the end of the cruise. The Ventura was late getting back into Southampton, but even so the wait to get off was unexplainedly long, with no proper direction from the crew as to where to go or where the end of the queue was - people were standing around for ages around the atrium. The Navigator disembarkation was as smooth as anything. So there we are - would we sail on the Navigator or with RC again ? Probably yes for both, but with seemingly fewer RC options out of Southampton next school holidays, we may be looking at P&O again. Read Less
Sail Date July 2016
This was our 5th cruise with RCI, 4 of which have been 14 nights to the Med from Southampton. Due to the late arrival back to Southampton of previous sailing the situation outside the terminal building was chaotic. We arrived at port ... Read More
This was our 5th cruise with RCI, 4 of which have been 14 nights to the Med from Southampton. Due to the late arrival back to Southampton of previous sailing the situation outside the terminal building was chaotic. We arrived at port gate at 1.20pm but had to wait in a holding area until 2pm as car park wasn't ready, huge queues for terminal building but as we were to check in at 1.30pm we walked straight in. Inside terminal building was very organised as usual and we checked in via priority check and were on board ship by 2.30pm. Staff had done a fantastic job getting cabins ready (considering they didn't get back into port until 11am) and cabin was ready by 3pm. Suitcases took until 9.10pm to arrive. May be it's just me but Navigator just did not have that wow factor - I put this down to familiarity with this class of ship. She needs a good spruce up. We had some lovely meals in the MDR, we always do MTD and ever night had the same table and some fantastic waiters - they even managed to get my husband's sprite with lime cordial right the first night (this took about 6 evenings last year on Explorer). The waiters loved talking to my teenage son about the latest football news. We also ate in Chops Grille one evening, it was fantastic, the best steak I have ever had. Entertainment was generally very good. My family will tell you I don't really like comedians but all those who came on board were very funny, Darren Day and Bernie Flint were fantastic. I enjoyed the production shows and felt the singers and dancers were much better than those we had last year. The ice show was great as always only problem was my motion sickness meds made me a bit sleepy and I kept nodding off during the show! We had a balcony room on deck 9 which was plenty big enough for the 3 of us - sofa bed for my 15 year old son (he is only in room to sleep and get dressed). I used our balcony a lot this year so did notice how dirty and in need of maintenance it was. We had one night of very strong winds which caused a thick layer of salt to cover balcony railings and floor - the floor was not swept and I cleaned the railing the following evening. Little things like a constantly dripping tap in our bathroom and a tv remote which was difficult to work were disappointing. However one morning we had a flickering light in bathroom, I left a note for our room attendant and it was fixed by that afternoon. As mentioned by other reviews the sunbed situation was terrible. First couple of days were fine, easily got a bed about 9am but the next sea day (our extra seaday due to incident in Nice the evening before) there was not a bed to be had by 9am anywhere on the ship but lots and lots of beds unoccupied. We were luck as we went up to top deck at front and lay next to groups of unoccupied beds and when deck patrol came round about an hour later we pointed out some beds that no one had been on and he removed the towels. It got even worse on next few sea days - you needed to be out for 8am! Goodness knows how they will deal with the next few sailings which will be much busier than our sailing. Bars were variable sometimes they were quiet in evenings and other times very busy. Probably longest wait for drinks was 5-10 mins- pool bars were the busiest. Ports Gibraltar - we have been here several times before so just had a wander into town and did a bit of shopping Nice - sadly we had to miss this stop due to incident the previous evening Rome - we used ship's coach transfer to Rome which was easy, given a clear meeting place then did our own thing. I had pre-booked Vatican Museum tickets so made our way round there for our entry time. Florence - we used ship's train transfer, again this was well organised and we enjoyed walking around, the city is beautiful. Genoa - we had visited here before and decided to go to the Aquarium, we walked there (under 15 mins) but got taxi back (felt this was quite pricey at €13 for 2 minutes in car) Malaga - disappointing day as we went to beach next to port but weather wasn't very sunny even though it was quite warm, we even had some rain! Lisbon - we had booked our own Segway tour here as we had previously used hop on hop off bus. Fantastic tour as there were only the 3 of us. Read Less
Sail Date July 2016
Travelled with husband, daughter and her family plus daughters mum in law, so very varied age group, from 3 years to 85! We Like RCI but feel the Navigator did not provide enough quiet lounge type areas just to sit in. Lots of places ... Read More
Travelled with husband, daughter and her family plus daughters mum in law, so very varied age group, from 3 years to 85! We Like RCI but feel the Navigator did not provide enough quiet lounge type areas just to sit in. Lots of places to sit and drink but these tend to be crowded and noisy. Waiting to be served at bars took some time. Seemed bar staff were very stretched. Dining as always was very good and food varied. Thought cover charge for Chops Grill was a bit much at $35 each tho. Entertainment was first class. Something for everyone. Cabins beautifully kept and speaking for ourselves, spotlessly clean. Our cabin was on deck 8 and although near lifts was very peaceful. Great crew, always on hand to help and always with a smile. Kids club for little ones was super and was well run and supervised. Lots of sporty things to do for teenagers too. Our daughter used spa facilities several times and rated them highly. All in all a good cruise. Shame about weather!! Read Less
Sail Date May 2016
Navigator of the Seas Ratings
Category Editor Member
Cabins 4.5 4.3
Dining 4.5 3.9
Entertainment 5.0 3.8
Public Rooms 4.0 4.2
Fitness Recreation 4.0 4.1
Family 5.0 4.1
Shore Excursion 4.0 3.7
Enrichment 2.0 3.4
Service 4.5 4.3
Value For Money 4.5 3.8
Rates 4.5 4.2

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