Sail Date: May 2018
Chose this cruise due to half term holiday, and great things on board for the teenagers to participate in. Ports of call were also places we haven't been before so that was also a bonus. Overall the ship is very comfortable, ... Read More
Chose this cruise due to half term holiday, and great things on board for the teenagers to participate in. Ports of call were also places we haven't been before so that was also a bonus. Overall the ship is very comfortable, however some of the shows are difficult to get to see due to timings, and the ice show was limited in numbers due to the size of the venue. we missed our cabin slot so didn't get to see it. Don't expect them to cater for any food allergies without a major discussion as despite filling out dietary requirements before boarding, it was not observed and the selection of food was more limited and sometimes difficult to obtain! We got off in oslo and hamburg, both cities have a lot to offer and we had limited to time so were able to get to a few of the attractions in each. Didn't get off in Bruges as been there before I would cruise with royal caribbean again but will be having very strong words with them about their ability to cater for dietary requirements first. Read Less
1 Helpful Vote
Sail Date: May 2018
This was the first time taking our girls with us and they absolutely loved it. The bar staff are fantastic - especially Tito from the schooner Bar. (Always smiling and amazing service) The entertainment was also excellent as well as ... Read More
This was the first time taking our girls with us and they absolutely loved it. The bar staff are fantastic - especially Tito from the schooner Bar. (Always smiling and amazing service) The entertainment was also excellent as well as the food. we really enjoyed the talent of Anthony Michael in the schooner Bar. Great piano player and nice bloke. Our balcony state room was very nice and clean and you can tell that a lot of care goes into cleaning the room and shower/bathroom. We would definitely go again. we didnt do any or the port excursions tending to do our own thing by getting a taxi or shuttle bus. This seemed to work just fine. We had room service (breakfast) on one day but it was missing an omelette! Other than that it was a fantastic trip enjoyed by all of our family. Our children are 17 and 19. Read Less
1 Helpful Vote
Sail Date: May 2018
Food and Shows are getting worse over time... Don’t do this cruise if you have kids. I would spend the extra money and go Disney. The shows were dated and there were several days with comedians which were boring... Excursions were not ... Read More
Food and Shows are getting worse over time... Don’t do this cruise if you have kids. I would spend the extra money and go Disney. The shows were dated and there were several days with comedians which were boring... Excursions were not worth the price payed. Everything is very rushed as some ports have 6 hrs before you have to back on the boat and driving to the loacation takes about an hour. While on the boat, despite confirmation that my child who turned three ball on the cruise would be able to go to the Kids camp was refused admission because their was too many kids and the boat didn’t have enough staff.... they should know this and plan before the ship leaves port!! The room staff is still helpful and kind and do a good job. Overall this cruise is underwilming if you have been on cruises before. It really shows that Royal is putting a lot of energy into the new big boats and has forgotten about the small and medium size boats. Read Less
3 Helpful Votes
Sail Date: May 2018
I had done my homework on Royal Caribbean and overall was very happy with the 2 weeks on board, the food and staff especially were the stand out features closely followed by top class entertainment each evening, my only negatives were the ... Read More
I had done my homework on Royal Caribbean and overall was very happy with the 2 weeks on board, the food and staff especially were the stand out features closely followed by top class entertainment each evening, my only negatives were the prices for the excursions which I found too high, the drinks packages were also very expensive, I didn't like the fact you couldn't buy 1 alcohol package especially as my wife doesn't drink, the only way to get this would of ben to provide a doctors note, this was very disappointing, all inclusive could mean that which would of made this a 10/10 holiday. The times in port could of been longer, especially Rome, for me I would of preferred an overnight in Rome and missed one of the other ports, every day was a bit of a rush, but it is a fantastic way to see so many different places. Finally we met some lovely people, some of which we will keep in touch with, this made the holiday that bit more special. Read Less
1 Helpful Vote
Sail Date: May 2018
This was first cruise, and we didn't really know what to expect. But we were blown away! All the staff were fabulous, friendly and helpful. A few people had said the ship looked tired .....WHERE? We thought it was amazing. The ... Read More
This was first cruise, and we didn't really know what to expect. But we were blown away! All the staff were fabulous, friendly and helpful. A few people had said the ship looked tired .....WHERE? We thought it was amazing. The food was fantastic in the main dining room and excellent in the wind jammer. We did prefer breakfast in the dining room just as it was easier to be seated and a nicer surrounding. We had one evening in Chops Grille which was very nice and worth the extra money. We also had a night in Jonny Rockets ... didn't rate this very much though, at $10 per head, food is better in the wind jammer. We decided to upgrade to all inclusive drinks package after much debate 3 weeks before our cruise and glad that we did. It was just much easier, we ordered anything we liked and just showed our card. I feel we drank more than usual because we had paid for it, however we would definitely buy the drinks package again. The kids had the soda package which was great as they could get a drink when they wanted and didn't have to keep finding us to ask for one. We were at the front of the ship deck 12 with floor to ceiling window, great view. I don't think we would ever pay for a balcony as your not in your room enough. We had 2 rough days at sea, but to be honest it was no better on the lower decks so don't let your position of your cabin put you off. We went to the gym which was fully kitted out so worth taking your gym kit. We have 2 boys age 12 and 13 ...... we hardly saw them! They were off at the teen club everyday. 5 Nights they didn't even eat with us as they have teen dining and all go together. They loved the Flowrider and spent most their time there. We were lucky as there were only 30 teens on the ship so when they were on the flowrider there would be only maximum of 6-8 people queuing to do it. On one day the boys had it to themselves for a whole hour ... fabulous! Overall we would definitely go on another cruise and we would definitely go with Royal Caribbean again. Read Less
Sail Date: May 2018
Although our cruise on Navigator of the Seas was slightly below our previous experiences with Royal Caribbean (Harmony of the Seas , Legend of the Seas, Song of Norway), it was still a positive experience. Overall, our experience and ... Read More
Although our cruise on Navigator of the Seas was slightly below our previous experiences with Royal Caribbean (Harmony of the Seas , Legend of the Seas, Song of Norway), it was still a positive experience. Overall, our experience and cruise was very positive. Our stateroom (inside with promenade view) was very clean and comfortable. The bed was comfortable. The toilet would not flush one day when we returned from a shore excursion and the issue was quickly addressed by the maintenance staff. The vast majority of the staff members were very pleasant and helpful. The other guests at our main dining room table were very pleasant and friendly; we had a great time talking and getting to know each other during our cruise. Our dining room waiter, Medel, and assistant waiter, Volodymyr, were outstanding -- very friendly and helpful. Our stateroom attendant, Nunun, was very good. While the food was still very good, I felt it was a little better in the dining room on our previous cruises. We purchased the same Internet package as we had on Harmony (VOOM Surf Voyage Package - 3 Devices), the service was not as reliable. I talked with the Internet represent on our third and fourth days because we experienced sporadic problems with access, being "kicked out", and having a screen appear which said we needed to sign in to connect when another screen clearly indicated we were already signed in. He made several changes and the reliability improved, but we still experienced some issues during the remainder of our cruise. We experienced no similar issues on Harmony. Very good variety of activities were offered on-board. We enjoyed our shore excursions, especially the Tuscan Countryside – San Gimignano and Volterra. Unless you wanted your time to be spent shopping and eating, I would not recommend the Cassis (Extended Time) excursion in Marseilles. Our tour guides were informative. We would have liked more time in Lisbon, Portugal and Vigo, Spain. Excursions: Gibraltar - City and Wine Tour (8 rating out of 10) Alicante – Guadalest (9) Rome – Glories of the Gladiators (8) Livorgno – Tuscan Countryside – San Gimignano & Volterra (10) Marseilles – Cassis (Extended Time) (7) Barcelona – Gaudi’s Barcelona (8) Lisbon – Majestic Sceneries & Wines (8) Vigo – The Border Country (8) Read Less
1 Helpful Vote
Sail Date: April 2018
This was our first cruise with RC. We chose this ship for the itinerary: ABC islands. Unfortunately, we could not dock in Aruba due to high winds, but hey, it's Mother Nature. No one really wanted to go to Nassau AGAIN....but at ... Read More
This was our first cruise with RC. We chose this ship for the itinerary: ABC islands. Unfortunately, we could not dock in Aruba due to high winds, but hey, it's Mother Nature. No one really wanted to go to Nassau AGAIN....but at least the captain found us another port...HA! We arrived at the Miami port around noon. We were in our cabin by 1:30! Luggage did not come to our room until about 5:30 though. No worries, my daughter and I were having a Swedish massage in the spa. We both had an excellent experience and were not pressured to buy spa products. Make sure you book online before the cruise to get one of the better deals offered. The Spa staff was very nice. Our cabin steward, Peter, was VERY efficient. He brought ice every day and was able to secure an extra chair for our balcony. The bed was quite comfy, and the cabin was clean, but I did notice a musty odor from time to time so when my husband wasn't there to be the energy police, I opened the balcony door and let the sea breeze in for a few minutes. We ate on the 4th deck in MDR several nights. We had excellent service from our waiter, Hemanshu, and his assistant, Jaya. Overall, the food was hot but was not memorable for dinner. We enjoyed the Galley Tour/Bottomless Champagne Brunch in the MDR with our guide, Chef Scion Frame. He was great and everyone seemed to respect him. The food was delicious and we enjoyed talking to our table guests. We also enjoyed the MDR for lunch on sea days. We enjoyed the food in Windjammer for dinner more than eating in the MDR, even though we missed seeing Hemanshu and Jaya. While dining in the Windjammer, we were impressed that several "managers" came by to ask if our service and experience was good. We tried to go when they were not as crowded. I was not that impressed with Promenade Cafe and pizza. I ordered continental breakfast twice and room service was prompt and polite. We traveled April 13-22 and there were NOT many children and basically all college students were finishing up classes and getting ready for exams. My husband and I are retired school teachers, and our daughter is a pediatric dentist, so we were thrilled that there was only a small herd of tweens running around from time to time. The "older" crowd was very polite and well mannered ...except for, as mentioned by others, those selfish solarium slugs who stored their towels on the lounge chairs 24/7. My daughter said that the Solarium was where old people went to die...HA! Glad we had a balcony. As far as entertainment, we enjoyed the World Champion Ballroom dancers (husband and wife) who also taught people how to salsa; the comic; the comedian juggler was hilarious; young Elvis impersonator; and Las Vegas tenors. The NOS orchestra was fantastic, but the singers and dancers were average. The ice show was also impressive; be sure to get there early (people were lined up 45 minutes before). I was disappointed that there wasn't more line dancing and fun by the pool ...but I guess Carnival is the FUN ship---LOL! Indoor movies in Metropolis and outdoor movies were good....but NO POPCORN:( Overall, I thought the cruise director, Simona, did a nice job. Other info: Gym facilities were clean, but the staff were not very friendly the couple of times we were there...always talking on the phone or to each other. I wasn't super impressed with guest services or shore excursion staff. Photographers were not pushy and intrusive but their services were poor---kiosks/computers half worked and people lined up while staff "acted" like they were doing something. Kudos to the cabin stewards and food service folks---who despite their long work days, were always smiling and greeting us . Overall, I was impressed with the cleanliness of the ship considering the thousands on board. Based on previous reviews, I thought the ship would be in much worse shape. It is obvious that refurbishing is in process. I saw people painting and carpeting looked new. I saw "officers" walking around discussing renovations, too. We enjoyed a nice relaxing beach day on Labadee. We were off the ship and sitting under a palm tree on the bay side by 8:30. We quickly walked through the shopping area. And yes, don't go if you don't want to be harrassed a bit, but I certainly didn't encounter any "thugs" as someone else posted. In fact, the fellows we talked to were quite nice after we told them we weren't going to buy anything because we were trying to get rid of things in our house. They did manage a small purchase from our daughter though. We decided to return to the ship about 1:00 and eat in the Windjammer. If you want to avoid crowds and sunburn, getting up early is the way to go in Labadee. In Willemstad we just toured with one of the groups that you can't miss right when you get off the ship. For about $20 a person we had a three hour tour in a small bus with AC. The tour included a stop at the distillery. My only regret is that I didn't buy a bottle of Blue Curacao liqueur. We had very personable tour guides on both the bus and at the distillery. After the bus tour, we toured the Kura Hulanda Museum on our own. It was quite an experience. We paid a few dollars extra for a personal guide. OMG! We were there for about three hours ...and the museum is not that big. The guide was very detailed, and he kept saying that most people do not know the history of slavery, but we hung in there until the very end. I don't know if he spent that much time with us because we were the only people there or what, but his lecture was INTENSE. No need to tell him that my husband and I both taught history, but we respected his passionate perspective. After touring the museum, we walked across the Queen Emma Bridge and spent about 45 minutes window shopping before heading back to the ship. Our favorite port was Kralendijk. We liked the laid back atmosphere, friendly people, and less commercialized feeling there compared to Willemstad. We went on the Double Dip Snorkel excursion on the Sea Cow. I had tried to book this myself but was informed they were full. Then something miraculously was arranged through RC shore excursions and we snagged it. Although the day was cloudy, we had a delightful experience with Henk, Gea, and the gang. When we got back to the ship about 10:30 many people were just getting off. We showered, ate lunch, and then walked around town. We would definitely go back to Bonaire. We had no problem with debarkation because we were one of the many who carried off our own luggage. We left our room at 7:30 ---yes, the biggest problem was getting on the crowded elevator so we finally rode up to ride down to deck 4 for the mass exodus. We were off the ship by 8:30. The early bird gets the worm. Read Less
2 Helpful Votes
Sail Date: April 2018
We have been on approximately 11 cruises, seven of which have been on RCCL. We chose this cruise because it was going to four places we had never been to before. We will remember this cruise for all the wrong reasons. While this cruise ... Read More
We have been on approximately 11 cruises, seven of which have been on RCCL. We chose this cruise because it was going to four places we had never been to before. We will remember this cruise for all the wrong reasons. While this cruise had a number of minor annoyances, the two major issues were the fact that the cruise to Aruba did not go to Aruba, and the snorkeling excursion in Bonaire did not permit us to snorkel. We purchased the shore excursion well in advance. One week before sailing, RCCL arbitrarily changed the minimum age for snorkeling, so my youngest son was not able to snorkel. We were told he could sit on the beach, but he would not be allowed to enter the water. The Aruba issue had to do with weather, and I understand ship safety, but this cruise was two years in the planning and was selected because of the destinations. I can live with the above issues, but the customer service I received after the cruise is what has really frustrated me. The goal of customer service is generally to diffuse these types of situations. Every time I spoke to someone I was left more agitated. The responses were almost robotic with no ability to relate to people. They have absolutely no appreciation for long time customers or the impact a bad experience can have on a family. I will not be sailing RCCL ever again. Related to the ship directly, here are some of my issues: No self-service soda machines. I had to wait at a bar every time I wanted a soda. When I asked about it, I was told by a bartender it was so we could get excellent service. My experience was that it had the exact opposite affect. Bad experience at the Windjammer. It was hard to get a table, and long lines for items cooked to order. I am an early riser, and I was surprised to find that the Windjammer did not open until 7:00 am on some days, but what was more frustrating was that the doors to the Windjammer and the main dining room never opened on time. It was often five to ten minutes after the scheduled opening time that doors actually opened. Not a lot to do for the kids. No water slides or kids aquatic area. My youngest son likes mini-golf. The course is in rough shape, and one morning it was littered with broken glass from an adult beverages. We had connecting promenade view staterooms. While you could not hear regular activity and traffic, you could hear major activity, such as when they were having shows in the promenade. Some kind of disco party kept us awake on night. Anyway, as I mentioned, we will not be cruising on RCCL again, but if we did, it would likely not be on the Navigator of the Seas. Read Less
1 Helpful Vote
Sail Date: April 2018
We chose this cruise because I'm never ready to get off the ship on seven day cruises and this was a nine day. Just right!! Port of Miami is a nightmare. Every time that we go out of Miami there is some kind of debacle. We arrived ... Read More
We chose this cruise because I'm never ready to get off the ship on seven day cruises and this was a nine day. Just right!! Port of Miami is a nightmare. Every time that we go out of Miami there is some kind of debacle. We arrived at 10;30 documents and passports in hand. We were quickly checked in and given our seapass cards. Then, as in the past were not permitted to board. We stood in a massive line for two hours. This is our eighteenth cruise and we have never run into this at any other port. They need to either have a waiting room with seating, or have the ship/and boarding later after the ship has been cleared/cleaned and ready to receive passengers. We have been on two of the sister ships of the Navigator of the Seas and always enjoyed the size of the ships. The ship was clean and nicely decorated. We had a balcony on deck seven. Our room and balcony were larger than usual and our room steward was outstanding. We did have an "issue" with our mattress, however. The one side was perfect and the other side had a bunch of hard lumps. Our room steward did try to fix the problem with some success. We loved the staff on this ship! As stated earlier, our cabin steward was the best. The staff in the Windjammer was very friendly and helpful and the food was great. The food and staff in the main dining room was good also, however there was hardly any variety from day to day and the staff was clearly short-handed, and rushed. There was some compromise on the service in the main dining room because of the short-handed staff. We also ate in Chops Grill one night. The food and service was good but I don't know if it was worth the extra money. The entertainment was "good" the ice show outstanding. We went to the beach in Curacao. It was nice and clean and there was plenty of shade for my easily sunburned spouse. This was our first time in Bonaire. We booked an excursion to Spice Beach. VERY disappointed with the old run-down not air conditioned school bus that was sent to pick us up, driven by the aloof driver. No help, no conversation. Spice Beach Resort has a nice bar/restaurant and a large pool. This beach is perfect for snorkelers, not swimming as it is rough coral then a five foot drop off. There were lots of beautiful fish to see while snorkeling. Our stop in Aruba was canceled because of the weather there. We went to Nassau instead and although we have been there countless times, we have never been to Pearl Island. This turned out to be the nicest excursion on the whole cruise. It's beautiful in every way---so glad we discovered it. We stayed in Miami an extra day so we were not in a big rush to get off of the ship. We had breakfast and waited our turn and found our luggage easily due to the new system. All in all it was a nice cruise, however if Royal Caribbean keeps cutting back they will have to change their name to Ordinary Caribbean. Read Less
2 Helpful Votes
Sail Date: April 2018
Excellent service, Awesome ship, Amazing trip altogether. The best cruise ever taken. I would recommend Navigator of the Sea! Staff are extremely helpful, polite, genuine. My adult children loved trying out the Flow Rider Wake pool. ... Read More
Excellent service, Awesome ship, Amazing trip altogether. The best cruise ever taken. I would recommend Navigator of the Sea! Staff are extremely helpful, polite, genuine. My adult children loved trying out the Flow Rider Wake pool. Always something to do nomatter your age. Well planned activities. The staff give it their all always. We are mostly in the Sapphire main dining room. The food and service was exceptional. We sat with the same waiter every night. They made you feel special. The Royal Promenade Deck 5 was really nice. We gathered there every night. We had pre-dinner drinks in their lounges. A very nice atmosphere. Met a lot of interesting people from all over the world. Exchanged our stories.The pool area was very busy. Had a hard time finding a chair in the shade for myself. I wish this area was better suppervised or they offered more shaded areas. Ok for sun worshipers like my kids but when you enjoy the sunshine but need to be in the shade. People would reserve their chair in the morning and not leave it for the entire day. Read Less
1 Helpful Vote
Sail Date: March 2018
First time Royal cruise, most likely the last. 8 prior Princess Cruises, going back to Princess. The food was mediocre. Desserts are tasteless and dry. Cafe promenade is the only food venue open after 9:00 pm after events such as ... Read More
First time Royal cruise, most likely the last. 8 prior Princess Cruises, going back to Princess. The food was mediocre. Desserts are tasteless and dry. Cafe promenade is the only food venue open after 9:00 pm after events such as theater shows. The cafe has the exact same sandwiches every night, and exact same boring and tasteless desserts each night. It’s a small seating area. The pool area was jammed packed with people being allowed to save every chair by 7 a.m. each day and leaving the chairs “saved” for hours with no one ever coming to sit on many. Numerous passengers complained , although nothing was done by staff. They even have a 30 minute rule that is not adhered to. Staff not friendly and in Windjammer & even dining room staff didn’t clean me around to ask about drinks and we had to ask for coffee in the dining room. Embarkation we got off the elevator and could move no further. Next elevator down, those passengers were stuck in elevator with no where to go. We were jammed up for 45 min. An older lady wad crying another lady panicking because Air was beginning to get stifling. Read Less
2 Helpful Votes
Sail Date: March 2018
We chose this cruise for the Itinerary first Aruba, Bonaire, Curacoa and Labadee... Let me start with the Islands, Labadee other than the locals hounding you to buy merchandise (we did buy some stuff to help out as this is a poor ... Read More
We chose this cruise for the Itinerary first Aruba, Bonaire, Curacoa and Labadee... Let me start with the Islands, Labadee other than the locals hounding you to buy merchandise (we did buy some stuff to help out as this is a poor Island) the set up here is very nice, Nice beach, OK not great BBQ lunch, drinks can be bought on sign and sail card. IF you want to do anything other than just swim and enjoy the water $$$$ depending on what you choose. Aruba we did the Depalma Island this was worth the money spent free lunch buffet or Grill items (breakfast if you make it there early) Free drinks, Burgers, chicken and ribs were good. Snorkeling was great (this was free). Water slides for kids, banana boat (free). Snuba extra $$ Bonaire we just walked through the town and straw type market with local vendors, Not pushy at sll. Curacoa we did a tour with the beach this was a very nice set up to swim and relax. Food and Drinks and lounge extra $ Now for the ship the Good- Crew was extremely friendly and very attentive Food was good, Windjammer got a little stale same breakfast every morning, lunch they tried to mix it up. Dinner in the Dining room we had Succoro and Rene excellent very attentive to our needs and made very good suggestions for dinner Not so Bad- Ship is ready to be refurbished in some areas this was evident but the crew continuously worked painting etc... and the staff tried to keep it picked up after all the passengers. Bad- Very must and moldy smelling in many areas, Only saw the cruise director in the evening or on TV. There were very few announcements on what was going on during the day or evening. Entertainment never attended any when we found them they were started or getting over. During the day they had scrapbooking, cards, napkin folding, Salsa lessons, some trivia We are not the scrapbooking, card playing, napkin folding type... Salsa and trivia could not be found until it was almost over. Disembarkation was a mess very unorganized- We did self assist they had us out on the promenade for over an hour and when we got inside they had several other lines merging into our line... Talk about some upset guest!!! If you go on this ship at least you MUST be married to your daily paper for activities, (we never received ours until well into the after noon).. that was hard trying to find things to do. We generally cruise Carnival and will go back due to the fact that they seem better organized, and there is so much to do that you have to choose what you really want to do. they also give you announcements telling you when things are happening. Almost for got to mention the Clubs the Teen Club for out 16 year old son was full of tweens so he did not go there. Flow Rider was packed and rock climbing also. So 16 year old made friends and stayed at pool and jacuzzie, played basket ball.. Club for age 11 catered to mostly the Younger ones in that group so our 11 year old was bored and did not attend after the first day All in all.. Loved the Islands... Ship and RCL just Ok. I have Friends and RCL is all they Cruise. This was my 3rd trip with them and will return to Carnival Read Less
Sail Date: March 2018
We were not impressed with our first Royal Caribbean cruise. We expected it to be higher quality than the Princess and Norwegian cruises we usually take. It wasn’t. In fact, it was of lesser quality and just above Carnival, in our ... Read More
We were not impressed with our first Royal Caribbean cruise. We expected it to be higher quality than the Princess and Norwegian cruises we usually take. It wasn’t. In fact, it was of lesser quality and just above Carnival, in our view. Here is the good, the bad, and the ugly. Dining: The meals were uninspired. Most menu selections were typical restaurant fare—nothing special—and repeated night after night. We were annoyed by breakfast in the dining room when they tried to steer us towards a buffet set up in the dining room. My wife ordered waffles with a carmel sauce from the menu and was told to get it herself from the buffet! If we wanted the buffet, we would not have gone to the dining room! Service at all meals was mediocre. The staff was friendly and helpful, but they simply had too many tables assigned to them to provide good service. Another negative was that the buffet and soft ice cream machines shut down at 9 pm! We couldn’t believe it. Also, they ran out of grapefruit halfway through the cruise. Teen Club: Our daughter was in the 12-14 year olds. This club was terrible! Worst of any cruise we have been on. The staff was lazy and didn’t bother coordinating many of the activities that were planned. In addition, they had few supplies. For example, for a bandana-decorating activity, they had exactly 4 bandanas. For 20 kids. Pitiful and inexcusable. Entertainment: The Royal Caribbean singers and dancers were very average. Also, the major entertainment on Saturday night was a decent comic, but he only did 30 minutes! Really? RC couldn’t spring for a 45-50 minute set? Sad. There were some positives: The morning Zumba class was excellent. The ship excursion in Aruba (Pelican sailing beach and snorkel tour) was very good. The temperature on the ship was generally comfortable, not ice cold like we’ve experienced on many other ships. The rock climbing wall and FlowRider were fun, though the latter typical had a 20-30 minute wait. Last note: Other cruisers told us that one must get on the newer and bigger RC ships (i.e. more expensive cruises) to get the experience RC is known for and that we were expecting. Read Less
5 Helpful Votes
Sail Date: March 2018
Every 2 or 3 years we go on a Cruise. Royal Caribbean was always my first choice. Last time ( 2 years ago) I had a bad experience. This time was even worst. Food is not the same anymore. The amazing dinner that i used to have , it is ... Read More
Every 2 or 3 years we go on a Cruise. Royal Caribbean was always my first choice. Last time ( 2 years ago) I had a bad experience. This time was even worst. Food is not the same anymore. The amazing dinner that i used to have , it is gone. The staff ( with some exceptions) was rude . The main answer was " Sorry , we can not do anything " . Casino machines are old , some of then older than in the worst casinos in Florida. The tour was very poor. The tour guide spent one hour teaching ridiculous words in Spanish and asking for "propina" Tips. Pools completely crowded. Not everything was bad. The cabin was good an the cabin service too. Summary , my advice " Don't pay more for Royal Caribbean , they are far away to be the same company that they were 10 to 5 years ago " . Read Less
2 Helpful Votes
Sail Date: March 2018
Overpriced for the value. We cruised with 14 family members. We drove down to Miami for the cruise. Parking ramp was very expensive for the five days. Parking ramp had no signage on how to get around, including getting out. Stateroom ... Read More
Overpriced for the value. We cruised with 14 family members. We drove down to Miami for the cruise. Parking ramp was very expensive for the five days. Parking ramp had no signage on how to get around, including getting out. Stateroom (verandah) was terrible. Bed was old and rock hard. Language barriers were prevalent with majority of staff, no matter what the setting. Some spoke the equivalent of no English, even though the majority of the guests spoke English. Nickeled and dimed to death. I found myself crying out MOOO!! many times during embarkation and debarkation as I now know how cattle feel. Room service had a significant fee for every and any type of service. Bathroom was falling apart. Our room entrance door would not close automatically (I found it open on numerous occasions), even though it is supposed to close automatically and the verandah door did not lock without learning the way to fidget with it, from our steward. Soap tray in shower fell off the wall twice and appears to have been screwed back on, in different positions, many times. Read Less
1 Helpful Vote
Sail Date: March 2018
It was an affordable vacation on Spring Break as a family. Navigator of the Seas was a decent ship. It was not that modern. You could tell it was refurbished at some point. The decor was inviting, a little above average. The room was as ... Read More
It was an affordable vacation on Spring Break as a family. Navigator of the Seas was a decent ship. It was not that modern. You could tell it was refurbished at some point. The decor was inviting, a little above average. The room was as expected, same decor and size as most ships. The staff was above average. Very efficient, polite, everyone greeted us. Service was very quick and friendly. We were impressed by the service We didnt partake in any excursions so no comments here The entertainment on the ship was pretty good, not mind blowing, but you could tell they made an effort to keep us entertained especially on sea days. One exceptional thing on the ship was the ladies that took care of the youth programs. AMAZING WOMEN. My daughter never wanted to leave. The only part of the cruise that my wife and I were really disappointed was the quality and variety of the food, especially in the Windjammer buffet. Felt more like the Unjammer at times. Food was very mediocre, and the choices were limited. Dining room was ok but the menu needs more choices. I would recommend themed night, like Italian or Mexican, those are always fun Overall, the cruise was average. What you would expect nothing more. Nothing to blow your mind. This was a good cruise for a family vacation, or couple of college kids with little cash who just want a fun week together. Read Less
1 Helpful Vote
Sail Date: March 2018
My wife and I have cruised 4 other times, but this was the first time for our two boys, ages 9 and 11. In short, everyone had a great time. On recounting the trip, the "memorable moment" count was far higher for this cruise ... Read More
My wife and I have cruised 4 other times, but this was the first time for our two boys, ages 9 and 11. In short, everyone had a great time. On recounting the trip, the "memorable moment" count was far higher for this cruise than any of our previous trips. The four of us stayed in a Grand Suite, which was quite nice. At first glance, I thought it would be too small for our family, but after the 5 day cruise, honestly, it was plenty of space. The balcony adds a lot of square footage to where you can move around. I highly recommend being in a suite. The primary perk is that it gives you access to the Concierge Lounge. Why is that a benefit? It's kinda like a private club. The room itself is underwhelming, frankly, but you go there before dinner and you meet other suite people -- and there's some light hors d'oeuvres, but more importantly, an OPEN BAR. They don't have frozen drinks, but they can make just about anything else with their 15 bottle bar of standard stuff (gin, vodka, rum, wine, etc.) We'd get a drink, then just before we left for dinner, would ask for a glass of wine to take to dinner. No problems leaving the lounge with the wine. (I hadn't brought any cash the first night .. on the second, I tipped the bartender $20 for the many drinks he'd served us .. future glasses of wine pours were HUGE.) Two other Suite perks .. a complimentary, private tour of the bridge and galley. Also, on disembarkation day, you have your own private area and you show up in any 30 minute window, they will put you at the front of any line off the ship. Four negatives about the cruise: * The pool water is freezing cold. No one wants to be in the pool for more than a quick dip. This didn't make sense to me. Heat the pool. * The Wi-Fi speed was about 3 megs down on Day 1 .. but by Day 3, everyone was using it, and speeds were in the 150kbps range, with massive latency. (I'm a network guy.) * The "kids club" for 9-11 year olds was .. simply. bad. Our two sons had zero interest in it, which was disappointing, we'd hoped they could hang out there. It shouldn't be that hard: Buy some Xboxes and TVs, and let the kids play/watch, like other cruise lines. * During peak hours, breakfast and lunch, the Windjammer cafe is awful. Far too crowded, too disorganized, and not enough seating. For breakfast, go to the Main Dining Room, and avoid the Windjammer. Lunch food was generally average .. dinner was quite good. They always had a kids' menu, and let the kids pick off either menu. They were happy campers. Conclusion: We loved the cruise. Will repeat. Read Less
1 Helpful Vote
Sail Date: March 2018
This was our first cruise and now we are addicted. Royal Caribbean made everything so simple which made for a very relaxing vacation with my family. The ship was awesome...our balcony cabin was perfect for the 2 of us and our 11 year old ... Read More
This was our first cruise and now we are addicted. Royal Caribbean made everything so simple which made for a very relaxing vacation with my family. The ship was awesome...our balcony cabin was perfect for the 2 of us and our 11 year old son. The food did not disappoint...from the windjammer, the main dining room, Izumi, and Chops...We did the sushi making class on our first day at sea and loved it...we learned to make sushi and then enjoyed our creations. Our son loved the flowrider. The female instructor is the bomb and so wonderful with kids and teaching boogie boarding or surfing. The service both for dining and throughout the ship was awesome. Our ports were Costa Maya and Cozumel. We chose the dolphin adventure in Costa Maya for our son and he loved it. In Cozumel, we did the beach resort of Mr. Sanchos and it was perfect...all inclusive food and drink. The beach massage was great...and the water park in the ocean was great for our son. This was a perfect family vacation...I am already looking into our next Royal Caribbean adventure. Read Less
Sail Date: March 2018
This was our first cruise as a family, and it won't be our last. Kids had a blast (9 + 6), and we found the perfect mix of family time and date night time. The kids enjoyed the evening sessions at Adventure Ocean. Service was ... Read More
This was our first cruise as a family, and it won't be our last. Kids had a blast (9 + 6), and we found the perfect mix of family time and date night time. The kids enjoyed the evening sessions at Adventure Ocean. Service was wonderful, particularly in the MDR. Common areas of the ship were in great shape. State room was showing it's age but not in a way that made a difference for our overall experience. Kids loved the rock climbing, and our daughter enjoyed the Flowrider. Entertainment was good, particularly worth seeing the Ice skating show. Although it was difficult to find a chair by the pool at peak times, it didn't feel nearly as crowded as I expected given it was a sold-out cruise. We had a balcony room, and ended up using the balcony far more than anticipated. We'll be doing an Oasis Class ship for our next cruise, but we wouldn't hesitate to sail on this class again in the future. Read Less
1 Helpful Vote
Sail Date: March 2018
We chose this cruise because of the date and itinerary. We were traveling with our older kids, in their 20s. Embarkation was OK, but it always feels a bit disappointing when there is no one to even great you as you walk on board. ... Read More
We chose this cruise because of the date and itinerary. We were traveling with our older kids, in their 20s. Embarkation was OK, but it always feels a bit disappointing when there is no one to even great you as you walk on board. If you are a new cruiser, you don't really know where to go, what to do. There was no one on board as we walked in. We proceeded to the cabins as they were ready. The highlight of my cruise was my junior suite. I absolutely loved it. Our kids were in an Oceanview. The Navigator is looking a bit tired. It was my 3rd time on it. I am a diamond member on RCL but recently have mostly been sailing Celebrity. This cruise reminded me of why. What was most disappointing was the fact that in the afternoon, you can't get food anywhere, except the promenade cafe. Between 3:30 and 6:00 pm. So pizza, for which there is always a huge line up and they are constantly running out, or pre-done sandwiches. My daughter is Vegan and unlike our recent celebrity cruises, feeding her was a challenge. I asked if we could get a sandwich that would suit her, but we were told yes, but we would have to come back the next day for it…. Main dining room was also a challenge for her. On day 4 of 9, after I complained, we finally got them to acknowledge her diet. Drink service was slow. The first 3 nights we were never offered coffee or tea, and not until after dessert. On the 4th night, I said, I really like my coffee WITH my dessert. They brought it to me, but never offered anyone else. Service got better around day 6. I must say that I believe this was due to poor leadership from the head waiter. He was so unpleasant, and creepy that I can't imagine the staff working under his guidance. He would come to our table and hover, stand there, and really not helpful at all. Entertainment was good, the ports excellent. The staff at the front desk very helpful. our cabin attendant, was very moody and as a result, I reduced the tips. I rarely do so, but up until the very last minute, she was up and down. Disembarkation was a disaster, but this was due to issues in there terminal building. Although, I do hate being yelled at like a piece of cattle in the morning. It was really unpleasant. I know the staff does this day in, day out, but it's their job and the staff that would greet you as you got off the elevator were really rude. It's early, everyone is carrying stuff, it's the end of the vacation and being treated like this really takes away from the good vacation memory. Read Less
1 Helpful Vote
Sail Date: March 2018
This was our 6th cruise and our first with Royal Caribbean. We traveled with other immediate family, adult children and friends. We booked this cruise based on the length of cruise and especially the destinations, which were all ... Read More
This was our 6th cruise and our first with Royal Caribbean. We traveled with other immediate family, adult children and friends. We booked this cruise based on the length of cruise and especially the destinations, which were all wonderful. The ship was beautiful and spacious and offered numerous activities. Our stateroom attendant and our Sapphire dining head waiter and assistant waiter were all fantastic. The Sapphire dining food menu was repetitive on numerous nights and some of the food wasn't as tasteful as I would have expected for a main dining room. The open buffet dining in the Windjammer was Very Good and (with the exception of the lobster meal)was much better. This 9 day cruise had 3 days at sea which we chose to spend primarily at the pool areas, and specifically the adult pool / hot tub area. Only once at anytime on this entire cruise was there a roving bar server that actually took and delivered our drink orders for us, which has not been our experience on any of our other cruises. We also felt that there were many services / activities that required additional payments vs being included in the actual package price of the cruise. Our group always looks forward to the headliner shows / entertainment on board and on this ship it was mediocre at best. Read Less
2 Helpful Votes
Sail Date: March 2018
The ship was huge and it never felt crowded even though there were lots of people on it. Always enough staff around to assit with anything. Cabin was nice, spacious. no complaints Entertainment....Headliners, comedians were ... Read More
The ship was huge and it never felt crowded even though there were lots of people on it. Always enough staff around to assit with anything. Cabin was nice, spacious. no complaints Entertainment....Headliners, comedians were awesome and super funny. The band was really great but the horn players were excellent!! There is always something to do esp in the evening. The service was really good. Honestly great except one particular woman "cashier" in the Casino but not going to let that efect the overall experience. Bartenders are all great!! friendly and fast service. DO your homework on ports of call before you get on the ship. I rented a car on Curacao and Bonaire so we could explore the beaches and snorkel. If you know in advance the best beaches you will save time trying to figure out last min while driving. RESERVE your car rental in advance. It took almost 1 and half hour in Curacao to rent a car, remeber its island time and they dont have many employees. Just one usually who checks you in, then brings you to the car then goes back to the next person waiting. Plus they will usually sell out of cars before you even get to sit down. You can do tours with the ship or walk around and find your own for less cost but you should book ahead of time (at home) before you arrive. DON'T Sleep in when at port. There is not enough time to explore and shop, eat ETC if you are taking your time. Don't be late getting back give yourself ATLEAST 30 mins spare time before you're supposed to get back incase of traffice or unforseen issues. My son is 12 and luckily Royal Carribean pts them in the teen group. So 12- and up. HE LOVED IT!!! so many kids and they have so much to do including their own dinner nights. Its not the same when you have a 12 year old who has to go in 12 and under group like some other cruises do. Let them be young adults and have fun!!! I met most of the kids he hung out with and they were all just happy to kinda do thier own thing when you let them. Don't forget your digital underwater- waterproof camera. a must have for these beautiful islands. Hope this review helped :-) Have fun!!! Read Less
Sail Date: March 2018
We booked this cruise October 2017 with the RC UK doing BOGO Half Price plus free all-inclusive. It was a no-brainer for us as we loved the ABC island previously visiting them with Carnival. Plus it was a good opportunity to try the ... Read More
We booked this cruise October 2017 with the RC UK doing BOGO Half Price plus free all-inclusive. It was a no-brainer for us as we loved the ABC island previously visiting them with Carnival. Plus it was a good opportunity to try the competition. After two cruises with Carnival and a couple with the European Cruise Line TUI, we think that we will be future "Loyal to Royal" cruisers. We got to Port of Miami for about 1030 and was on board for 1110, very quick and easy. We were some of the first people on board. Making full use of the All Inclusive! I have to admit the ship is outstanding! the biggest ship we have been on to date, we often looked down the Royal Promenade and thought how does this float? The ships main areas such as the dining room, promenade and Atrium still look pretty fresh and up to date, however in the rooms you can see slight age and wear and tear. The sofa, in particular, has seen better days and the dated 00's woodwork also shows the ships true age. The main thing for us was that the room was clean, which it certainly was by our steward Raul. I understand the ship is due a dry dock refurb next year so I will look forward to the result. Food was pretty good on the ship and this along with the service is basically was has swung us to Royal. Windjammer was the usual buffet food, nice mixture of everything. Food looked fresh and well presented. The crew were always about asking if you wanted tea, coffee at breakfast and cold drinks at lunch. Only thing I didn't rate was the breakfast, no eggs Bennie was a gripe of mine at the Windjammer as we don't usual have that served much in the UK. We often went to Cafe Promenade for a quick continental Breakfast along with a iced coffee (AI) The main dinning room was fab, the decor centered around this amazing chandelier was wonderful, our waiters Elvis and Igor made our holiday. We were a 8pm sitting and where the only ones at a 8 top table, fortunately for us we were treated like kings and made a fuss over. Both were very down to earth and attentive. Igor had a promotion one of the nights and told us he was getting promoted to Waiter from Assistant. Good Luck to him! Entertainment was a bit of a let down apart from the Ice Skating show which was outstanding, a true highlight of the 9 days. The Royal Caribbean production was such a let down. Especially the Ball Room fever... by any means I am not hard to please, however it was that bad we walked out, as did others. We heard people joking in the elevators about the two male singers, they were awful. The dancers were pretty good but. We had a juggler and a Comedian. We stayed away from the RC productions after this. Carnivals Entertainment was far superior. Cuddy was ok, he seemed very scripted, I know this is the norm with a cruise director but you could really tell he was saying the same jokes for the last three months. It sounds very blunt but he didn't really add anything to my cruise. People who have been moaning about this ship, cannot take away the fact that this ship has had some of the friendliest crew members I have ever sailed with. We loved Boleros, the guys and gals were wonderful, always smiling and making up drinks for you when you wanted something new. Everyone from the bar staff all the way to guest services was great. I cannot comment on the officers and we did not see any of them once in the full 9 days we were there. We once seen the captain on the Carnival Liberty with his kids at the buffet at night, along with others. Carnival seem to be very actively meeting guest or at least be seen. All the ports of call where what we expected as we have been before, except Labadee which was pretty awesome. Very pretty and relaxing. Overall I don't have any major complaints about the ship or service. We have been looking at RC next year and are considering one of the Oasis class ships. Hopefully they will bring back the free All Inclusive upgrade for 2019. Read Less
5 Helpful Votes
Sail Date: March 2018
I have been cruising for over 25 yrs i have been on all different cruise lines and this is the worse they nickel and dime you for everything .they i even charge for roomservice dosent matter the time . Horrible food wasn't even up ... Read More
I have been cruising for over 25 yrs i have been on all different cruise lines and this is the worse they nickel and dime you for everything .they i even charge for roomservice dosent matter the time . Horrible food wasn't even up to basic sanders i had raw chicken served to me and uncooked fish i had informed my waiter and nothing was done from the raw food to the hard donuts i was so disappointed on this ship this dosent include the brown water that was coming out of my faucet . I was on the 12th floor when i brought it to there attention there responce was we take showers with black water and we are ok. Really grose i will never ever cruise on royal caribbean again. I almost forgot they would put random charges on your bill hoping for you not to catch it. That might work with spring breakers but not me . so beware spring breakers not worth a dollar so beware save your money!!!!!!!!!!!!!!!! Read Less
4 Helpful Votes
Sail Date: March 2018
This was our first Royal Caribbean Cruise, and it will likely be our last. It's not for lack of trying from some of the staff, however. We had a GREAT head waiter who worked hard to rectify my complaints, a fantastic room steward and ... Read More
This was our first Royal Caribbean Cruise, and it will likely be our last. It's not for lack of trying from some of the staff, however. We had a GREAT head waiter who worked hard to rectify my complaints, a fantastic room steward and very good service desk personnel. The problem is that I had to complain about anything on a cruise. The major problem my family experienced was with the organization and availability of food on board. If you're used to a 24 hour availability and ease of obtaining food, this is not your cruise. That's not to say it doesn't exist, it does in a small cafe called the Cafe Promenade. But it is a SMALL cafe, and there are 3,800 guests. The other 24 hour option is room service, but beware...it comes with a $7.95 delivery charge and an 18% gratuity. On the week we sailed, it was also a spring break week. These kids were hungry, thirsty...and LOUD. The largest dining room on the ship, the Windjammer Cafe, closed at 9:00 p.m. How foolish with so many kids on board. Pizza, hotdogs and hamburgers should've been on speed dial. In general, food service seemed to suffer from poor organization and lack of preparation. In addition to these concerns we also experienced a late room service delivery with the incorrect order. Our Cabin Steward was also top notch...great guy who kept us supplied with ice and quickly responded to our needs. But again, we had them. Overall our room was very clean, but we did experience one curious event. We received a note that our balcony was to be painted while we were in port. That was okay as we were "in port' and out of our room the entire day. When we returned, our balcony railing had been varnished. It was beautiful...but we noticed what appeared to be blood droplets across our bed linens. We couldn't figure out how they got there...I presumed one of the workers had cut him/herself. But we'll never know. Steve (our steward) quickly changed all of our linens. The entertainment on board ship was hit or miss. LOVED the ice show (Ice Dancin')...saw it twice. We experienced two of the big production shows: one centered around ballroom dancing and the other was also a musical review called "Backstage Access." All three were sort of period musical reviews and could've benefited from more variety. I wasn't impressed with the Latin band that played throughout the various venues. They were talented enough, but none had an overabundance of personality. The same can be said for the majority of the staff on board. Most were pleasant, few were effusive. Nur, Roy, Nuron (these were our Sapphire Dining wait staff) were wonderful...as were a few other folks I met along the way: Wilbur, Christian and Cuddy come to mind. This was my daugher-in-law's first cruise experience. She enjoyed it. It was my sixth...I did too, but not enough to heartily commend Royal Caribbean to someone else. Read Less
Navigator of the Seas Ratings
Category Editor Member
Cabins 4.5 4.3
Dining 4.5 3.9
Entertainment 5.0 3.8
Public Rooms 4.0 4.2
Fitness Recreation 4.0 4.1
Family 5.0 4.1
Shore Excursion 4.0 3.7
Enrichment 2.0 3.4
Service 4.5 4.3
Value For Money 4.5 3.8
Rates 4.5 4.2

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