1 Helpful Vote
Sail Date: April 2018
We chose this cruise because I'm never ready to get off the ship on seven day cruises and this was a nine day. Just right!! Port of Miami is a nightmare. Every time that we go out of Miami there is some kind of debacle. We arrived ... Read More
We chose this cruise because I'm never ready to get off the ship on seven day cruises and this was a nine day. Just right!! Port of Miami is a nightmare. Every time that we go out of Miami there is some kind of debacle. We arrived at 10;30 documents and passports in hand. We were quickly checked in and given our seapass cards. Then, as in the past were not permitted to board. We stood in a massive line for two hours. This is our eighteenth cruise and we have never run into this at any other port. They need to either have a waiting room with seating, or have the ship/and boarding later after the ship has been cleared/cleaned and ready to receive passengers. We have been on two of the sister ships of the Navigator of the Seas and always enjoyed the size of the ships. The ship was clean and nicely decorated. We had a balcony on deck seven. Our room and balcony were larger than usual and our room steward was outstanding. We did have an "issue" with our mattress, however. The one side was perfect and the other side had a bunch of hard lumps. Our room steward did try to fix the problem with some success. We loved the staff on this ship! As stated earlier, our cabin steward was the best. The staff in the Windjammer was very friendly and helpful and the food was great. The food and staff in the main dining room was good also, however there was hardly any variety from day to day and the staff was clearly short-handed, and rushed. There was some compromise on the service in the main dining room because of the short-handed staff. We also ate in Chops Grill one night. The food and service was good but I don't know if it was worth the extra money. The entertainment was "good" the ice show outstanding. We went to the beach in Curacao. It was nice and clean and there was plenty of shade for my easily sunburned spouse. This was our first time in Bonaire. We booked an excursion to Spice Beach. VERY disappointed with the old run-down not air conditioned school bus that was sent to pick us up, driven by the aloof driver. No help, no conversation. Spice Beach Resort has a nice bar/restaurant and a large pool. This beach is perfect for snorkelers, not swimming as it is rough coral then a five foot drop off. There were lots of beautiful fish to see while snorkeling. Our stop in Aruba was canceled because of the weather there. We went to Nassau instead and although we have been there countless times, we have never been to Pearl Island. This turned out to be the nicest excursion on the whole cruise. It's beautiful in every way---so glad we discovered it. We stayed in Miami an extra day so we were not in a big rush to get off of the ship. We had breakfast and waited our turn and found our luggage easily due to the new system. All in all it was a nice cruise, however if Royal Caribbean keeps cutting back they will have to change their name to Ordinary Caribbean. Read Less
1 Helpful Vote
Sail Date: March 2018
My wife and I have cruised 4 other times, but this was the first time for our two boys, ages 9 and 11. In short, everyone had a great time. On recounting the trip, the "memorable moment" count was far higher for this cruise ... Read More
My wife and I have cruised 4 other times, but this was the first time for our two boys, ages 9 and 11. In short, everyone had a great time. On recounting the trip, the "memorable moment" count was far higher for this cruise than any of our previous trips. The four of us stayed in a Grand Suite, which was quite nice. At first glance, I thought it would be too small for our family, but after the 5 day cruise, honestly, it was plenty of space. The balcony adds a lot of square footage to where you can move around. I highly recommend being in a suite. The primary perk is that it gives you access to the Concierge Lounge. Why is that a benefit? It's kinda like a private club. The room itself is underwhelming, frankly, but you go there before dinner and you meet other suite people -- and there's some light hors d'oeuvres, but more importantly, an OPEN BAR. They don't have frozen drinks, but they can make just about anything else with their 15 bottle bar of standard stuff (gin, vodka, rum, wine, etc.) We'd get a drink, then just before we left for dinner, would ask for a glass of wine to take to dinner. No problems leaving the lounge with the wine. (I hadn't brought any cash the first night .. on the second, I tipped the bartender $20 for the many drinks he'd served us .. future glasses of wine pours were HUGE.) Two other Suite perks .. a complimentary, private tour of the bridge and galley. Also, on disembarkation day, you have your own private area and you show up in any 30 minute window, they will put you at the front of any line off the ship. Four negatives about the cruise: * The pool water is freezing cold. No one wants to be in the pool for more than a quick dip. This didn't make sense to me. Heat the pool. * The Wi-Fi speed was about 3 megs down on Day 1 .. but by Day 3, everyone was using it, and speeds were in the 150kbps range, with massive latency. (I'm a network guy.) * The "kids club" for 9-11 year olds was .. simply. bad. Our two sons had zero interest in it, which was disappointing, we'd hoped they could hang out there. It shouldn't be that hard: Buy some Xboxes and TVs, and let the kids play/watch, like other cruise lines. * During peak hours, breakfast and lunch, the Windjammer cafe is awful. Far too crowded, too disorganized, and not enough seating. For breakfast, go to the Main Dining Room, and avoid the Windjammer. Lunch food was generally average .. dinner was quite good. They always had a kids' menu, and let the kids pick off either menu. They were happy campers. Conclusion: We loved the cruise. Will repeat. Read Less
2 Helpful Votes
Sail Date: March 2018
The ship was huge and it never felt crowded even though there were lots of people on it. Always enough staff around to assit with anything. Cabin was nice, spacious. no complaints Entertainment....Headliners, comedians were ... Read More
The ship was huge and it never felt crowded even though there were lots of people on it. Always enough staff around to assit with anything. Cabin was nice, spacious. no complaints Entertainment....Headliners, comedians were awesome and super funny. The band was really great but the horn players were excellent!! There is always something to do esp in the evening. The service was really good. Honestly great except one particular woman "cashier" in the Casino but not going to let that efect the overall experience. Bartenders are all great!! friendly and fast service. DO your homework on ports of call before you get on the ship. I rented a car on Curacao and Bonaire so we could explore the beaches and snorkel. If you know in advance the best beaches you will save time trying to figure out last min while driving. RESERVE your car rental in advance. It took almost 1 and half hour in Curacao to rent a car, remeber its island time and they dont have many employees. Just one usually who checks you in, then brings you to the car then goes back to the next person waiting. Plus they will usually sell out of cars before you even get to sit down. You can do tours with the ship or walk around and find your own for less cost but you should book ahead of time (at home) before you arrive. DON'T Sleep in when at port. There is not enough time to explore and shop, eat ETC if you are taking your time. Don't be late getting back give yourself ATLEAST 30 mins spare time before you're supposed to get back incase of traffice or unforseen issues. My son is 12 and luckily Royal Carribean pts them in the teen group. So 12- and up. HE LOVED IT!!! so many kids and they have so much to do including their own dinner nights. Its not the same when you have a 12 year old who has to go in 12 and under group like some other cruises do. Let them be young adults and have fun!!! I met most of the kids he hung out with and they were all just happy to kinda do thier own thing when you let them. Don't forget your digital underwater- waterproof camera. a must have for these beautiful islands. Hope this review helped :-) Have fun!!! Read Less
1 Helpful Vote
Sail Date: March 2018
We thoroughly enjoyed our 5 day cruise on the Navigator Of The Seas. Our stateroom experience was fabulous, which was enhanced by our attendant, Dextar Delpesche, who was friendly and most accommodating, who clearly deserves a 10+. Our ... Read More
We thoroughly enjoyed our 5 day cruise on the Navigator Of The Seas. Our stateroom experience was fabulous, which was enhanced by our attendant, Dextar Delpesche, who was friendly and most accommodating, who clearly deserves a 10+. Our dining room waiter, Diomedes Livingston, and our assistant waiter, Johann Arif Safii, were very professional, and went out of their way to please us. They both earned a 10. The biggest disappointment was the absence of the traditional lobster dinner on formal night. We also took note of the lack of photographers that came around to our table during dinner. This is the only cruise we've been on where there hasn't been any photographers at our ports of call when we leave the ship. We booked a private sitting at the black and white portrait studio, and had purchased over $500 worth of prints. Regrettably, the ships printer had a malfunction, and all of our photos were printed out with coloured lines down them. We were originally supposed to be first off the ship at 7:45 am, as we had a 30 hour drive back to Canada to look forward to, but due to the reprinting of the photos, we didn't end up leaving the ship until 10:30, without our purchased prints. Fortunately, they were able to send the pictures to our home via FedEx. In the Windjammer, staff members Sebastiano and Louis Legrand were friendly, hard working, and knowledgeable. Being loyal cruisers with Royal Caribbean for the past 9 years, we have always been thrilled with the exceptional service and social aspect of the staff in the Windjammer. However, this cruise, we were greatly disappointed with the lack of communication and friendliness from the majority of the Windjammer staff. It felt like it was their first days on the job. They didn't make any effort to serve us, or acknowledge our requests, and didn't offer us so much as a smile. We recognize we cruised over the first week of March break, but the number of students onboard was overwhelming. Their language, attire, behavior, and alcohol consumption on the pool decks were incredibly inappropriate, especially considering the families with young children onboard. Overall, we enjoyed our experience onboard, and would recommend it to our friends. However, we would suggest cruising at an alternative time to March break. Read Less
Sail Date: March 2018
This was our third cruise with RC, our first on Navigator of the Seas, our first time leaving from Port of Miami. We picked this cruise to spend time with friends attending Pool School on board. We live near Tampa and we decided to ... Read More
This was our third cruise with RC, our first on Navigator of the Seas, our first time leaving from Port of Miami. We picked this cruise to spend time with friends attending Pool School on board. We live near Tampa and we decided to drive to Miami port that Morning. If you are driving in, consider driving down a day before and stay at hotel near the port to avoid concerns about traffic/flight tires/car issues etc. If you are flying in, fly in a couple of days earlier and enjoy Florida. Avoid meltdowns from airplane delays by giving yourself a cushion. Also, when you return, make sure you give yourself time to make your flight. Traffic is bad in Miami. Use Self Assist (you carry own bags) and leave at 7:45AM to beat the crowds. We did and were very happy with the experience. Our Drive to Miami port was without incident. We found departing terminal G, got our bags to the porter, and parked at the parking garage. The garage parking costs $20 a day, and they take cash or credit card payment when you leave. I like the convenience of being able to walk to the car when returning from the cruise. Getting our seapasses only took a few minutes. Tip:If your set sail docs indicate "Suite" make sure you get into the Suite line. We had a junior suite and an inside cabin. Junior Suite was sweet, if you can afford to splurge it is worth it. We got on the ship around noon and the ship was gorgeous. There were 16 of us in the group we travelled with, so we never had a dull moment at dinners. We ate at three upcharge restaurants : Sabor (Mexican), Giovanni (Italian), Chops Grille (Steak). The other two nights we ate at the Sapphire Dining Room. Chops was my favorite. Great Ribeye, excellent Mushroom soup. I splurged for the lobster. It was tasty. Our wait staff were from Turkey and they were awesome. Big compliments. Teşekkür ederim!! Everyone on my party liked Sabor, I am not big Mexican food fan, so I defer to my family and friends who were with me on the cruise. Great service. Giovanni's kitchen service was slow and the entree's were brought before the pasta, which was somewhat irritating, and we requested the entrees be sent back and the pasta be served prior to entrees. It would behoove them to consider serving the pasta family style to speed up service. On a good note, the filet was excellent and the staff was very kind. It would behoove the manager to come to the table and check on things. Our Waiter Mr. Singh was King in the Sapphire Main dining room. He made a point to learn our names and the service a superlative. He and his assistant were superlative in service. धन्यवाद (Thank you./Dhantavaad). I hope we meet again, I was honored to meet Mr. Singh. Foodwise at Main Dining, the quality appears to be reflecting the push to get people to eat at the upcharge restaurants. The "Jumbo Tiger Prawns" were anything but jumbo and the shrimp cocktail had small shrimp. All my entrees were delicious, The Lamb Chops were great. When anyone at our table requested something else the food appeared with friendly service. As an aside I wish they brought back Lobster night. My friend from work went on the Carnival Magic and enjoyed lobster. That being said, the cook staff have a daunting challenge daily of preparing so many delicious meals and I applaud them for doing so successfully night after night. Köszönöm!! Breakfast was available in the dining room and windjammer. Both were good. The hash browns in dining room and the diced potatoes in Windjammer need some work. Eggs Benedict were good but I wish the eggs were more Poached and less soft boiled. The mushroom omelet is good. Service was very good. We ate at Johnny Rockets for lunch Monday. It was good but the upcharge is now $10 and used to be $5, and does not include shakes. Also, the drink packages do not apply there. Just a caveat. Service there was great!!! Дякую!!! There are three drink packages (Soda, Soda/Coffee/Smoothies/Water Bottles, Alcohol plus Soda/Coffee/Smoothies). If you order ONLINE before you arrive the price is cheaper. Whether to choose a package and which one is based on your personal preference. Café promenade on deck five had pizza and tasty snacks. Pizza was poor the first couple of days but last day was much improved. You can get Ben & Jerry's ice cream or shake for a small charge. I purchased WIFI to be able to text others in our party. I was not terribly impressed as I stlll was unable to text from time to time. This may have been user error, your results may vary. Our Steward was attentive and very courteous. धन्यवाद (Thank you./Dhantavaad). We ate late so we did not attend the shows. Our three kids did not participate in the youth programs this time. We had two ports of call, in Costa Maya and Cozumel (Mexico). Both were tourist spots with plenty of shopping and food/drink. Both places accept USD and charge US style prices, . Margaritaville in Cozumel made the Guacamole to order at your table, my compliments. At Costa Maya, some in our party swam with Dolphins. Photo packages were pricey. In Cozumel we met Moses, who took us to El Cid Hotel next to port and 10 of the 16 went on a snorkeling trip while the rest of us stayed at the hotel beach. We were on cruise during spring break, so the hotel pool was full of fun and bubbles and they had a DJ playing enthusiastic music. My compliments to the boat service as they took care of our people and got them back early so we could all return to the ship on time. Overall a great trip. My only caveat would be that due to our cruise being during spring break, the pools and jacuzzis were full on sea days. For our family we had a great time and I met some very nice students from Alabama, Georgia, North Carolina, and Florida. The ship was very clean and the staff attentive and courteous. I compliment the crew for its hard work. I will return to cruise. Read Less
1 Helpful Vote
Sail Date: January 2018
I booked this cruise back in June 2017 for sailing in January 2018. I found a great deal on the Royal Caribbean website and told my friends. It was a 48 hour sale and a bunch of us ended up booking the cruise, in total it was 19 adults and ... Read More
I booked this cruise back in June 2017 for sailing in January 2018. I found a great deal on the Royal Caribbean website and told my friends. It was a 48 hour sale and a bunch of us ended up booking the cruise, in total it was 19 adults and 6 kids. This was my first experience on Royal Caribbean. In the past 13 months, I travelled on Holland America and Silversea with my father. I'm in my early 30s, single and not married. I planned to share an interior cabin with my roommate. About a month later, another friend asked to share our room and we switched to an interior room with pullmans. We live in South Florida, about an hour away from the Port of Miami. We left our house around 10:30am on embarkation day and arrived about 11:30am. We dropped our bags off with the porters and 4 of us waited at the terminal, while 2 people parked the car in the cruise parking garage. We previously discussed parking offsite but decided that we would just split the cost of parking and enjoy the convenience of parking at the port. It took about 10 minutes for us all to meet up again to enter the terminal. We entered the terminal about 11:45am. We had to show our SetSail passes and passports to enter. Then we went through security where they checked our carryons, there were no lines to enter or security. Then we proceeded to check in. We went to the Gold line since we had previous cruisers. There were about 3 groups ahead of us in line, be we got to an agent within 5 minutes. Some of our friends we saw outside the terminal went to the regular line. It took them about 20 minutes. We all boarded the ship together and went straight to the Windjammer. It was about 12:15pm. One of my friends went directly to the fitness center. Although busy, we were able to find a table for 6. As we finished lunch, they made an announcement that the staterooms were now available. That was about only a couple of minutes before 1pm. We went to the cabin and found it pretty roomy despite it being an interior cabin for 3 adults with suitcases. I knew I needed to lower my standards since my last couple cruises were in suites with rooms more than double the size. We all found the rooms to be quite adequate in terms of storage space and size, but we spent very little time in the rooms during the day. I will say that the WORST part of the cruise was the MATTRESS. It wasn't just a little uncomfortable. It was the worst that ever slept on. It was actually painful to rest on my side. I started to sleep on top of the comforter and it helped slightly. The ship itself appears to be in good condition. I enjoyed most of the bars and venues on board. I did not spend much time on the pool deck because it was windy and chilly, which is not uncommon for this time of year. Plus I'm from Florida so I didn't feel the need to go to the pool. The hot tubs were very crowded though because the pools were cold. Also, I felt that the ship never seemed too crowded. There also weren't tons of kids since winter break was over. I really enjoyed the activities director, Daniel, and activities staff member Carlos. They were both hilarious. I went to both adult comedy shows and The Quest. I found them to be entertaining. The Disco Inferno was awesome. You have to get to trivia very early since it is held in the Schooner bar and it's not very big. Tables fill up 15 minutes before. The food wasn't amazing in the Main Dining Room and especially the Windjammer. I enjoyed my meals in the MDR, but I only went to Windjammer for breakfast if possible. I went to lunch a couple times and was not impressed. I did make myself a nice cheese plate before dinner. The best dining venue is Sabor. The margaritas are included in the deluxe package and were fabulous. I had 3 at dinner! We had 10 people at dinner in Sabor and they brought us out everything on the menu to sample. I also had sushi at Izumi that was very good and did the sushi making class. It was worth the money since you got a lot of sushi for your money. Brasserie 30 in the MDR on sea days is the best spot for lunch! The service is great! I really enjoyed our room attendant and waiter in the MDR. The bartenders were all excellent too. It was so easy to get a drink all of the time. We got our drink package for $41/day plus 18% gratuity about 3 months in advance during a sale in cruise planner. It was worth the money!! Our cruise went to Costa Maya and Cozumel. We did not prebook any excursions. My friends did the adventure park in Costa Maya. There are a bunch of places to book excursions when you get off the ship. I walked around the port area. I was disappointed with the "tex-mex" food options, since I wanted authentic food. There isn't anywhere else to go besides the port. It was fun to walk around and explore. Our ship was the only one in port. In Cozumel, we walked off and rented a 15 passenger van from Hertz (note that the cars are manual shift). It cost about $200. We drove to the San Gervasio Mayan ruins. It was a 30 minute drive on very well paved roads. It cost $9.50 to see the ruins. We drove around the island a bit before going back to the ship. Our friends had kids and they were in Adventure Ocean during the evenings. We had the 8pm MDR dinner. The ones that were 5 and younger usually ate in the Windjammer and then went to Adventure Ocean and one went to the Nursery (23 months). The kids ages 6-9 ate dinner in the MDR and one of their parents would drop them off at Adventure Ocean and come back. They ordered the kids' meals as soon as we sat down and they usually came by the time we had appetizers. They nursery closes at 12AM, but time has to be reserved in advance. Only one time they had to pick up at 11pm, but they were able to get time each evening. Adventure Ocean has babysitting from 10pm-2am. They were usually asking to go to Adventure Ocean so they didn't have to sit with us through dinner. There aren't many, if any, activities for children in the evening except in Adventure Ocean. I also got a spa service when we were in Costa Maya. I did the special for $129 for 75 minutes which included a 50 minute Swedish back massage, facial, back exfoliation, and scalp massage. The specials are only advertised on port days in the daily compass. I would go again, but I would read reviews about the beds for the ship. I enjoyed everything else about the cruise. I would also skip the Windjammer for all lunches since I really didn't like it. It's perfectly fine for breakfast though. Read Less
1 Helpful Vote
Sail Date: January 2018
I had not taken a cruise in a couple of years other than a horrible Carnival cruise from JAX. I did a lot of research before selecting this one and did basically based on ports as I was trying to avoid the ports hit hard by the recent ... Read More
I had not taken a cruise in a couple of years other than a horrible Carnival cruise from JAX. I did a lot of research before selecting this one and did basically based on ports as I was trying to avoid the ports hit hard by the recent hurricanes. The reviews on this ship were mixed but I liked the timing. Because of the mixed reviews, I suppose my expectations were on the lower side. Overall, we were pleased with the cruise. With any cruise nowadays, the food is not excellent, but we found the food to be "good." The selections were great and even after being on board 9 days, the food was still appetizing. The service in the Windjammer was excellent. We had soda beverage package and always able to get server to provide beverages rather quickly - sometimes this can be a problem. Food is Sapphire DR was good - service was excellent. Our servers were outstanding - very friendly and accommodating. Someone in our party was very high maintenance and our servers handled requests quickly and efficiently. One of the reasons I only gave 4 stars was because of poor experience in Chops Grille. Service was extremely slow even though our server was very personable. Someone's steak was significantly overcooked - should have sent it back. The added costs for the meal for my husband and me with gratuity was $82 - not cheap. The service should have been excellent. Having said the above, the next day, I left a note at the restaurant for the manager just advising the issues we had experienced. That night he came to our table in the MDR offering his apologies and insisted we accept a token for the mishap. He provided lunch the next day in Giovonni's for the four of us. I was not expecting to be accommodated so this was an extremely nice gesture. We had My Time Dining and had a problem night 2 and 3 getting our same table after we were told night 1 that we could have that table the rest of the week. The strange thing is, no one was sitting at the table night 2 and 3, but for some reason, the hostess did not want to accommodate us. Again, we were able to work this out with a manager. The problem could have been avoided. I thought the entertainment on the ship was excellent - again, maybe my expectations were low after the Carnival cruise, but thought very good. The ship orchestra "The Navigator Band" was outstanding. They didn't several jazz shows and played along with other performances - really just outstanding. The ice show was wonderful as well. There were several comedians who performed - some better than others, but all good. Even the last night of the cruise they did an outstanding variety show. Our room (inside with view of promenade) was a typical cruise ship room - nothing spectacular but clean - bed could definitely been improved. Room steward was very accommodating and helpful. SPA/Fitness: SPA is extremely overpriced but nothing new on cruise ships. I had booked a massage with a certain therapist. Signed in, and then assigned to someone different. When I questioned the change, I was eventually told the original therapist was in medical services. I agreed to proceed with the therapist they had assigned. The spa manager asked my thoughts on the massage and I told her it really was not that great. She gave me another massage the next day with the original therapist I had requested. Again, I did not ask for this and did not expect it. I was actually surprised she made that offer. The fitness room definitely needs some refurbishing and updates. We did no excursions. Even with the the negative issues, we had a lovely time on this cruise. The staff did work hard to "fix" the issues we encountered and their efforts were most appreciated. In addition, I had an issue with a credit from a cruise in SEP that had been cancelled because of the hurricanes. I had spoken on the phone with customer service to resolve unsuccessfully. The Guest Relations desk was able to help me with that problem - again greatly appreciated! Embarkation and Debarkation was extremely easy. Read Less
2 Helpful Votes
Sail Date: December 2017
Cruise was sold out, meaning there were lots of lines for most everything. Ship was the biggest one we've ever sailed on (10+ cruises). Had two rooms that weren't next to each other, which was our own fault for reserving rooms ... Read More
Cruise was sold out, meaning there were lots of lines for most everything. Ship was the biggest one we've ever sailed on (10+ cruises). Had two rooms that weren't next to each other, which was our own fault for reserving rooms rather late. We are cheap cruisers, so we don't ever use the spa or specialty restaurants. Pros: Wait staff (Radmir and Oleksii) were exceptional in main dining room. Our balcony room (8416) was the most forward one on the 8th floor, with a plexiglass window that looked forward. A very nice touch that made it seem less claustrophobic as a balcony. Room staff (Siri) was attentive and took great care of us. Food was great, loved the variety. The comedian the first two nights was very funny, as was the juggler. Embarkation was swift and well run, though to be honest, a guide thought we were diamond members so we got to stand in the shorter line. Cons: Our promenade room 7257 was small and very noisy on party nights. It was great for people watching, but was at the very end of the promenade, making it difficult to see the whole thing. Not much of a shore excursion selection as the cruise only had two shore days. We did go to a beach/mayan ruins excursion in cozumel, and got lucky as it was the only day where it was truly warm enough for the beach. Debarkation was slow, there were computer issues. We had to stand outside while they figured some stuff out, it was around 40 degrees in Miami that day so it was pretty uncomfortable. Not sure the terminal was at all heated. Would we go again? Probably not. I did enjoy the new years eve party, but it was pretty darn crowded, and not worth the extra money (it was an expensive sailing due to the NYE date) Many of our complaints/problems, though, were due to things beyond RC's control, like the weather and the fact that the earlier hurricane season had forced many cruises and cruisers to the western Caribbean vs the eastern one. Read Less
2 Helpful Votes
Sail Date: December 2017
WE traveled here for the first time. Beautiful jungle experience. Had a minor hi cup with transportation. Guy didn't know where he was going missed the drop off by at least 10 miles and taxis had to come get us. All inclusive beach ... Read More
WE traveled here for the first time. Beautiful jungle experience. Had a minor hi cup with transportation. Guy didn't know where he was going missed the drop off by at least 10 miles and taxis had to come get us. All inclusive beach was beautiful and friendly staff but really disliked the walking harassing vendors waking me up from a nap to sell me crap! Really annoying!! If not for that I liked it better than Cozumel. The zip line/water park is amazing a lot of fun for family's and kids! Ship was nice but they did close the one pool on a sailing day. They also closed one or two hot tubs in the evening and ended up with lots of kids in the hot tub that was open and really ruined the night. Johnny Rockets was good, didnt know that you can eat as many burgers as you wanted and just pay a flat fee. I was scared to order anything because no one explained that to us. Other than that nice trip! Read Less
2 Helpful Votes
Sail Date: December 2017
We mainly chose this cruise since we had not been in Bonaire before (all other ports of call we've visited before). SHORE EXCURSION: The best shore excursion on this cruise was the "Fun Beach Express, Sightseeing & ... Read More
We mainly chose this cruise since we had not been in Bonaire before (all other ports of call we've visited before). SHORE EXCURSION: The best shore excursion on this cruise was the "Fun Beach Express, Sightseeing & Snorkel" tour in Curacao. Our guide was Melissa and her driver was Cedric. Melissa was so pleasant and had a wealth of knowledge. Saw a lot & the bus was open-air, so taking pictures/videos was a breeze (pun intended). One thing to note - before you cruise: check out the shore excursions online. About 10 weeks prior to our sailing date, Royal Caribbean started offering 10-30% off if you booked the excursion prior to your sail date. Well worth it! DINING: We did find that crew must've been told to "push" for the Specialty Dining Package. I'm assuming they get commission, since we were almost tackled about this on every corner of the ship. We finally gave in and purchased a 3-dinner Specialty Dining package. The experience in the Chops Grille was fantastic and well worth the extra $. The Filet Mignon is grilled to perfection and everything from the service to the side dishes is a perfect complement. Truly makes for a special evening, so I do recommend that you visit Chops at least once during this cruise. We also visited Giovanni's Table - which I cannot recommend after our experience (service was lackluster and came with an "attitude", main entrees came out cold, etc.). We did not visit Sol (Mexican Specialty) as the menu only includes appetizer style food & enchiladas - something I can get in Southern California and certainly won't pay extra for. Our friends visited Izumi (Japanese/Sushi Specialty Restaurant). They went back twice, raving about the quality of the food. Note: if you go to Izumi, you will order "a la carte". Cover charge is $35 and you can order whatever you like, but after reaching $35 value of foods ordered you will pay a la carte price extra for each item you order. ENTERTAINMENT: Headliner shows were great and excellent variety, from Comedy to Singing (e.g. Las Vegas Tenors). Production Shows featured predominantly 70s & 80s music. Our cruise featured a professional ballroom couple from Ukraine - they have won several awards and rightfully so - they are spectacular to watch. They also hosted 1/2 hour dance lessons for all to attend (no cost) during the cruise, which was great and we enjoyed every lesson! The Ice Show was also fantastic - a must see - I still can't believe how these professional ice skaters make it look so easy on this tiny ice skating rink inside the ship, even when the ship is moving. Pure talent at work! SPA: booked a 50-minute Swedish massage prior to sailing (special discount). Was "upsold" to hot stone massage ($20 more). Massage & service overall was good and pleasant (although I do prefer the massage therapist at my Chiropractors office for therapeutic purposes; the Spa massage on the ship was more of a "feel good" activity than truly therapeutic). Afterwards, be aware that they will try to sell you about $150 worth of extras (sponges, ointments, free acupuncture consultation). It's ok to say no, but you might start seeing some of the smiles fade.... ONBOARD: if you are looking for a quiet place to read a book, look for Deck 13 on the front of the ship. Hundreds of free chaise loungers and plenty of space. If you are looking for activities, be near to the pool area. Sports Deck offers lots of variety (FlowRider, MiniGolf, RockClimbing, Basketball, Table Tennis). Ice Skating Rink is also open during sea days (bring long pants if you want to try this out!). They do play major picture movies on the big screen by the pool area. During the day, fun "failarmy" videos are being played for general entertainment. CREW: very friendly, extremely helpful; cruise director staff was excellent and offered lots of fun activities during sea days; service in main dining room and Windjammer Buffet was excellent, as was the quality of the food itself. OVERALL: I would definitely recommend this cruise and would go again (but book a different cabin - see my comments under Cabin details below). I've been on about 12 cruises and although I've tried other cruise lines, keep coming back to Royal Caribbean due to value & quality. Navigator is a very clean ship & great size (140,000 ton, Voyager class). Read Less
1 Helpful Vote
Sail Date: November 2017
We chose his cruise for the southern caribbean itinerary. We always enjoy the Dutch islands.and seldom get to visit them. Navigator is an older ship but still offers an excellent cruise experience minus the latest bells and whistles. Our ... Read More
We chose his cruise for the southern caribbean itinerary. We always enjoy the Dutch islands.and seldom get to visit them. Navigator is an older ship but still offers an excellent cruise experience minus the latest bells and whistles. Our superior balcony room was in very good condition. Overall, the ship has a worn look. That is not a big negative, but competition is stiff, and the flaws show.. Entertainment was generally good, but, again, they cannot compete with the mega ships. The MDR food is satisfactory, but only satisfactory. They seem to be cutting back .Service, on the other hand, was outstanding! Our waiters and head waiter were among the best we have ever encountered.The windjammer seemed to be a bit improved in our opinion. We ate in two of the specialty restaurants. Giovannis was very good in terms of food and service. Sabor, on the other hand was a disappointment. The service was very good, but food quality left a lot to be desired, and at that price, it was a total rip off. We are crown and Anchor diamond plus, and thoroughly enjoyed the club rooms, happy hours and special events.. We recommend this ship and itinerary. Read Less
6 Helpful Votes
Sail Date: October 2017
Just returned from an excellent family cruise around the Canary Islands. We were a group of 6 adults and one very young child occupying three staterooms No. 8368 a port side aft balcony, No. 8690 an aft balcony and No. 1655 an internal ... Read More
Just returned from an excellent family cruise around the Canary Islands. We were a group of 6 adults and one very young child occupying three staterooms No. 8368 a port side aft balcony, No. 8690 an aft balcony and No. 1655 an internal virtual Balcony. The port side balcony was very roomy with a 4 seat couch. The aft balcony stateroom was rather restricted in size for the 2 adults and a small child in a cot. The virtual balcony stateroom was more like a broom cupboard with room only for a bed and one chair. Due to a slight mix upin our transport arrangements to the Southampton cruise terminal, we arrived rather early at around 10:30hrs. Much to our surprise and delight we were ushered immediately through both security and the check in process and were on board the Navigator by 10:45hrs. My wife and I settled down in the Solarium while the others charged around the almost deserted ship. The staterooms were opened up on schedule at 13:00hrs and our luggage was delivered around 14:30, an Ideal start to any cruise. The required safety drill was held at 16:30 and we set off soon after on our way down the Solent and into the English channel. Ports of Call: Apart from Gran Canary the time scheduled in the various ports was rather limited, which was a bit annoying. I assume these timings were fixed to reduce the very costly consumption of ships fuel when travelling at max speed and not for our benefit. We managed to walk into each of the ports taking between 20 to 30 minutes to do so. At this time of the year, with the temperatures around 23C it made for a very pleasant and easy walk. Entertainment: We watched the majority of the shows and there were some very good acts and some average. The RCL singers and band put on an excellent performance on one occasion, simply singing well know musical numbers. The slightly different ventriloquist and the string quartet acts were excellent. The Ice show as normal was superb; ice dancing on a moving ship has to be classed as very impressive. There were lots of organised quizzes and music playing around the ship so overall I would say it was good value for the money. Have to mention we were not too overly impressed by the cruise director; her rapport with the audience at the shows etc. was rather limited. Dinning Food and Beverage. Very pleased to report, that the Windjammer on the Navigator we consider to be the best in the fleet. “The Hot food was kept hot” and “The cold food cold” we have done numerous cruises with RCL where the windjammer food was served lukewarm. There was also a noticeable change in the variety of food served and with more British style dishes on offer and also in the quality which we though was much improved. Fully agree with many reviewers if you go in the windjammer at the peak times it is occasionally very hard to find an empty table. We avoid this issue by going in either early or later and avoid the busy peak times at breakfast and lunch. The food in the main dinning room was much of an RCL standard and both our waiters Chetan and Wilson were excellent, with no request for changes or additions being too difficult for them to achieve. I can never fully understand some cruise reviews where there are complaints about insufficient quantity, when all you have to do is ask for more…… Two of our party had a full drinks package, two had a soft drinks package and we had the loyalty free drinks a plenty in the evening and a coffee package. Our grandson stuck with his formula milk…. Various points: The normal hard sell to upgrade or buy RCL packages was in evidence but thankfully was not quite so pronounced or long lasting as we have experienced on previous RCL cruises. The ship appeared to be in very good and clean condition, having been I believe recently refurbished. The photo prices and ship booked excursions are now so costly, we seldom purchase either. Our stateroom safe proved somewhat temperamental from day one and failed completely on day three. This was removed from our stateroom for service but regrettably no immediate replacement was a available. From anecdotal evidence I believe there were issues with quite a number of safes. We were offered use of a safe deposit box in the customer relations office however that would hardly have been convenient to use on a regular basis. There would appear to be very little in the way of onboard services for the under 1 year olds. This despite having to pay almost full price fare and be expected to pay full gratuities…. In respect of gratuities, we along with many many others removed our auto gratuities on the first day. There appeared to be pages of people doing this. After years of paying full rate gratuities, cruise after cruise, we have decided to stop doing so. We gave tips to every person who served us a beverage, also to our stateroom attendant to our MD waiters and a couple of servers in the windjammer who we got to know. Having gone up from a reasonable 6$ to 14$, it is just not on. It is now long past time the various cruise companies to pay improved wages to all their staff and not rely on gratuities to compensate for low wages. Sad to say we encountered quite a few drunken passengers this cruise, who as well as being unable to hold their liquor were unable to control their foul mouthed language. Acceptable this may be in in some places but most certainly not on a family cruise ship, it is not pleasant to see people staggering around, cursing and swearing. Never did hear the fate of Mr and Mrs Thomson of Deck 5 who sadly missed the ship sailing from port, mid cruise. The Captain took the time to explain that he had to sail on time to make the next port on schedule. Read Less
2 Helpful Votes
Sail Date: October 2017
R ecommended by others! They are cruiser experts! Entertainment and activities were great for our extended family! The staff were always friendly and happy whoever and wherever you went! The ship as clean and bright. Stateroom had a high ... Read More
R ecommended by others! They are cruiser experts! Entertainment and activities were great for our extended family! The staff were always friendly and happy whoever and wherever you went! The ship as clean and bright. Stateroom had a high standard of cleanliness. Food amazing with great selection whether canteen style or fine dining, can personally recommend The Chefs Table £63 each extra. Going across The Bay of Biscay was exciting but none of the party were seasick and we had the opportunity to see amazing seabirds and loads of dolphins! The shows were professional and a great variety from juggling to singing and the brilliant Ice Show. Our trip to Bilbao was absolutely fabulous the on shore staff were very helpful and there was lots to see, The Guggenheim and the Fenicular especially, Le Havre less so but the residents were very friendly. I would suggest a balcony stateroom, ours was right at the front of the ship which was exciting when watching for land day or night, and the people who needed to do their Titanic moment! Book and enjoy! Read Less
2 Helpful Votes
Sail Date: October 2017
Well organised enjoyable cruise. Ship lovely, interior well maintained, clean and attractive. Cabin 9655 interior, good location not too far from lifts, and main restaurants. Although nearer the rear of the ship and on deck 9 it was a ... Read More
Well organised enjoyable cruise. Ship lovely, interior well maintained, clean and attractive. Cabin 9655 interior, good location not too far from lifts, and main restaurants. Although nearer the rear of the ship and on deck 9 it was a good position when we experienced rough weather. Quality of the food was great, enjoyed the variety in the windjammer buffet restaurant, the main restaurant had good service, but we found that the food became a little boring after eating there for a few nights. Shows and entertainment were excellent, mainly appealing to the British sense of humour which suited us fine! Look out for the free activity sessions... flow rider, ice-skating, climbing wall as private sessions are expensive. The enrichment lectures were brilliant, really enjoyed the forensic CSI talk. Service excellent, but remember that you do not need to pay gratuities in advance; get the automatic gratuity charge removed, and reward the good service at the end of the cruise... like it should be! You can also survive the cruise without a drinks package (although individual alcoholic drinks are very expensive) we found tea, coffee, hot chocolate, milk, squash and water freely available from the windjammer restaurant and café promenade, the main restaurant is also happy to provide iced water. Read Less
Sail Date: October 2017
Fitted in well with school holidays and always good to sail from Southampton. Ship is a good one although a little tired in places. The last time we had Clo as a cruise director she was disappointing but she was bang on form on this ... Read More
Fitted in well with school holidays and always good to sail from Southampton. Ship is a good one although a little tired in places. The last time we had Clo as a cruise director she was disappointing but she was bang on form on this cruise. Main dining was good service but main dining food was not as good as it used to be and significantly lower in standard than NCL who we used for the first time this year. Service has improved since the same time last year and a good itinerary made for a good holiday. Excursions were varied but in my opinion very overpriced and 50% cheaper to organise yourself in some cases. Speciality restaurant prices have gone up significantly over the last few years and generally, menus have reduced in variety and not changed much in the last 8 years. Hypnotist show was brilliant, and whilst it may seem like a moanathon, still a good holiday and we will use again if it's a good deal Read Less
Sail Date: October 2017
Retirement gift. Always wanted to go on a cruise. It was a very good experience and would do it again sometime. People were very friendly and staff was good and very pleasant. Food was very good, fresh, and well cooked and seasoned. ... Read More
Retirement gift. Always wanted to go on a cruise. It was a very good experience and would do it again sometime. People were very friendly and staff was good and very pleasant. Food was very good, fresh, and well cooked and seasoned. Activities were very good and a lot to do for everyone. Ship was very clean and arranged very nicely. Captain was very professional and on top of every detail. He also kept the passengers abreast of all we needed to know. Locations picked for the cruise were really nice places to go. This was my first time abroad and it was very enjoyable experience. People were very friendly everyplace we went. It was a good experience to go to the various countries to learn how various live and their way of life. There was always a lot to do on the ship for everyone, along with restaurants that had the right food for everyone. Royal Carribian was a good time and a good mix of people. Our waiters were the best especially, Valentino who gave us the best service each and everyone night. Will do another cruise in the near future. Read Less
3 Helpful Votes
Sail Date: August 2017
First and fore mostly the customer service I experienced with Royal Caribbean was beyond exceptional. All staff I encountered were happy to help and often went out of their way to make sure our needs were met and that we were enjoying out ... Read More
First and fore mostly the customer service I experienced with Royal Caribbean was beyond exceptional. All staff I encountered were happy to help and often went out of their way to make sure our needs were met and that we were enjoying out cruise experience. This was my first cruise with my family and I was pleased with the size and cleanliness of the staterooms. Given Navigator of the seas is not the newest ship a touch up may be due however the rooms were cleaned twice a day consecutively by our stateroom attendant. In terms of food, I was very pleased with the selection and flavour of the food all the way from breakfast to dinner. There was a wide selection of entertainment and activities although I mostly chose to relax in my room and read. I will say however there was not much to do for the ports of call on this cruise so will probably pick ports with more to do next time ( Canary islands/barcelona). This experience was 4/5 and not 5/5 due to the water shortage on the last day when we docked back in Southampton, meaning I was unable to take a shower before leaving the ship and had to drive back to London unabathed, lol! Overall I enjoyed my experience and would go again (granted they can explain and apologise for the water shortage on the last day) Read Less
2 Helpful Votes
Sail Date: August 2017
We chose this cruise for the ports - LaHavre, we went to Normandy - it's a long drive but worth it, Lisbon, Portugal and Vigo, Spain. Nice ship with lots to do. We had good weather and calm water so the trip was great! Food in Main ... Read More
We chose this cruise for the ports - LaHavre, we went to Normandy - it's a long drive but worth it, Lisbon, Portugal and Vigo, Spain. Nice ship with lots to do. We had good weather and calm water so the trip was great! Food in Main Dining Room was good most nights and there are plenty of choices. Dining room staff was very good at dinner. At breakfast an lunch they were a little less attentive but brought us whatever we asked for when we got their attention. The entertainment was ok - the piano player was good and the cruise band was very good but the main performances were just fair. The ship is kept very clean and I would recommend taking a trip on her. Embarkation and disembarkation were smooth for our trip and it was sold out. We took private tours in all 3 ports so I cannot comment on the cruise ship tours for the ports. We did take a cruise ship tour back to Heathrow that stopped at Windsor Castle - great stop - I would recommend it if you have the time. Read Less
7 Helpful Votes
Sail Date: August 2017
Been on explorer of the seas loved it gave Navigator a try and were let down by charges for drinks(we were all-inclusive), and towels which were returned and not cleared off our accounts.Toilet not working one night was rectified then last ... Read More
Been on explorer of the seas loved it gave Navigator a try and were let down by charges for drinks(we were all-inclusive), and towels which were returned and not cleared off our accounts.Toilet not working one night was rectified then last night/last morning no toilet or water.Got email when home apologising but not good enough Royal Caribbean. Positives were mostly good staff, exceptional in Sapphire restaurant. Negatives were spent a lot of time at customer services and advise you check your bill for surprises on the last morning that get added even when you owe nothing. Food was of a good/high quality and varied.Waiters and restaurant staff were exceptional. Bar staff were always polite and helpful and you could have a laugh with them. Pool deck was often wet and not cleaned of water so they were a hazard. Pools were closed as children on two occasions were either sick in the pool or something more undesirable was floating in the pool. Smoking on pool deck should not be allowed on a family cruise and smoking on balconies is meant to be banned but the family below my daughters cabin were smoking. And why is smoking allowed in certain parts of the casino on some nights not others? Not all gamblers smoke so why inflict it on others. Read Less
3 Helpful Votes
Sail Date: August 2017
I've only been on 2 cruises - both on the Navigator, and both leaving from Southampton so I have little to compare each to but I am impressed with both. Whilst I would now like to experience a different ship, I am keen to stay ... Read More
I've only been on 2 cruises - both on the Navigator, and both leaving from Southampton so I have little to compare each to but I am impressed with both. Whilst I would now like to experience a different ship, I am keen to stay "loyal to Royal" but wouldn't consider a third cruise on Navigator to be a compromise. I also think the embarkation and disembarkation at Southampton is fantastic. It's a well oiled operation that runs so smoothly. It really does get the first day off to a great start. It's hassle free. Disembarkation is also very easy meaning the cruise is also rounded off in the same way it started, with the only disappointment being that you are leaving the ship! The Navigator is a great ship. It's clean, it's glamourous, it's not too overwhelming for first time cruisers, and from what I read about the other ships, has a comfortable sense of familiarity for experienced RCL cruisers. We chose RCL in the first place as we were told by the travel agent it was the best cruise line for families. As I said earlier, I cannot compare RCL to any other cruise line but what I can say is that the staff are great with the kids. They are so friendly and treat them respectfully, without being patronising. My 12 year old was never made to feel like a 'kid', which he liked. As it was our first ever cruise last year, I may have been caught up in the excitement of it all, but this year I probably had more of a critical eye. The ship itself was very clean and I like the way they make it very obvious that hand cleaning is very important for hygiene standards. Our cabin (deck 9, balcony), was larger than I expected but was a little tired in places, although not enough to bother me. It was just a couple of worn corners of the cabinets and the creaking of the wardrobe - actually, now I write those niggles down they seem petty, so overall I guess I was pretty happy with the cabin! Last year we had an ocean view room on deck 2 and we were pleasantly surprised with it. Having not cruised before, I was worried that being so low would mean feeling the ship move a lot but my worries were unfounded and we liked the location - it was lovely and quiet. We would have been more than happy with deck 2 again this year but weirdly, the balcony room on deck 9 was cheaper. We were not disappointed. The location was fantastic and we were once again met with really quiet surroundings. The balcony was a lovely luxury and added to how spacious the room felt. However, my husband and I agreed that whilst having a balcony in future would be preferable, we still would be happy with an ocean view room too. The food was fantastic, and my now very, very tight fitting clothes concur with that! Boy, have I got some work to do on losing that weight now I'm home! We didn't go to any speciality restaurants but didn't feel at detriment because of it. The standard of food in the Sapphire Dining Room was fantastic and the food in the Windjammer was as good and extremely plentiful. I wish I'd dined in the Sapphire Dining Room at all mealtimes so I was not tempted with the food in the Windjammer. The portions in the dining room were 'normal' and there was not the desire to try a bit of this and try a bit of that. I am sure my weight gain would have been a lot less without the Windjammer! We ordered the continental breakfast via room service on a couple of mornings and ate it in the privacy of our balcony whilst watching the sun come up, which added to the luxury feel of a cruise holiday. The snacks at the café promenade also added to the ever expanding waistline. I have a regular appetite at home and exercise to try and keep healthy. I have no idea what came over me on this trip, except pure gluttony! They shouldn't make the food so good! The service all round was great. A couple of crew members stood out for their service in order to make sure we were looked after and I have acknowledged these people to RCL via their customer survey but overall, the standard of service was excellent. Pre-paid gratuities are contentious, I know, but we had such good service on our last cruise that we did not hesitate on pre-paying the gratuities this year. It's all well deserved. The staff seem to genuinely want to ensure you enjoy the cruise. My seven year old daughter loved, loved, loved the kids club (Adventure Ocean). We didn't see her any evening as she was desperate to go each night. Even on the last night when I wanted us to spend the evening as a family, she made it very clear she didn't want to miss kids club, so she went! We took advantage of the service they offer where they collect the children from the dining room and take them to the club, allowing us to finish our meal without rushing. Unfortunately, my son's expectations of a 'kids' club were not met. My son is 12 and on realising he would qualify for the teen club, he was really excited on the lead up to the holiday after reading about what he would have access to with regards to facilities. Registration for the teen club was at 8pm on the first night and he was that excited about this "cool" place he could hang out that he was clock watching the whole day. Unfortunately the teen club was full of a lot older teenagers, who seemed to know each other and my son felt very overwhelmed and lost all his confidence. He shyed away and never went back. We noticed the Voyagers club (for ages 8-11) had a night of Star Wars and Lego activities, which my son loves, and so we enquired as to whether he may join this club instead. The crew member said there had been a few younger teens who had felt the same once they had seen the teen club and had opted to join Voyagers instead. However, when he went to Voyagers on Star Wars night he texted us after half an hour saying he wanted to leave. It seems he had been asked to be a helper to the younger kids, which he didn't enjoy. Not quite sure what happened to be honest - not sure if it was the club itself or my sons perception - but either way he didn't return there for the rest of the cruise. Being a young teenager is an awkward age generally and it would be good if RCL could consider this more with their Adventure Ocean programme. If they have many requests for the younger teens to join the 8-11 year old club, then clearly there is a gap in their service towards the younger guests. The entertainment on this cruise was not great. On last years' cruise the shows were fantastic, and we had the same expectations this year. However, the shows were only mediocre on this cruise but there was an act on the last night (a comedy mind reader) who was just truly terrible. We walked out of that show, and we've never walked out of a show anywhere! I am considering this a blip as I do know the entertainment can be so much better than this from my own experience, and others. We got out at every port (Le Havre, Bilbao, Gijon) but only did an organised shore excursion in Gijon. It wasn't great and so much so, my husband has written to RCL to complain. We didn't go to all the sites that were promised on the tour, the lunch provided was as stated but the chicken was not nice - it was dry and chewy - and we spent much more time on the coach than we should have. The guide was boring, offered little information and had no personality to at least appease the long journey. In fact, at one point he told us August was the worst time to visit Spain and gave that as the explanation for why we were caught in so much traffic. Whilst I do not blame him for the traffic, August does come around once a year and the extra volume of traffic should be accounted for. Given how much the excursion cost, we feel slightly ripped off. Overall though, we had a great time and would have no hesitation in sailing with RCL or on the Navigator again. As mentioned, I consider the quality of the shows only a blip and the shore excursion, whilst not great, will just mean we are more cautious next time with what we book. The kids club situation with my 12 year old.... well, I'm not entirely sure what the answer is. That age range is a funny one - they are coming out of being a child but not really ready for being a fully fledged teen. I think it will be entirely down to the individual child on how they take to the kids club. As with anything, there will be a portion of people who hated the cruise, a portion of people who loved it and probably a majority who were perfectly happy but don't bother with posting reviews. The only way to find out if you'll like this cruise is to go on it yourself and chalk it down to experience at the end. Read Less
5 Helpful Votes
Sail Date: August 2017
I picked this cruise mostly because of the dates, to take 3 teenagers, hoping to find simething to keep everyone happy. It was our first cruise and we were all impressed with the food, drinks and cleanliness. Our stateroom with a balcony ... Read More
I picked this cruise mostly because of the dates, to take 3 teenagers, hoping to find simething to keep everyone happy. It was our first cruise and we were all impressed with the food, drinks and cleanliness. Our stateroom with a balcony (1374) was spacious and there was no noise or disturbance at all despite being below the windjammer. The destination Ports however were very dissappointing and the additional cost incurred in getting from the boat was scadelous. Gijon was especially shocking. The ship docks by a huge coal heap surrounded by processing works. It's a good 20 minutes by coach into the town and it really wouldn't be safe to try to walk it as it's completely industrial with no paths. The cruise company charge €10 per person regardless of age for this journey. The shuttle buses do run frequently however. At Bilbao we chose to walk from the dock to the Metro station and get the metro into the city. The Guggenheim museum was definitely the highlight for us. Overall I would consider another cruise, but only if I could afford one where the weather was guaranteed. It's really not worth it if the wind is whipping on the deck and your goose bumps get wind burn rather than sun burn. Read Less
3 Helpful Votes
Sail Date: August 2017
This is our first Cruise with Royal Carribean. The ship had everything our teenage son could wish for and he loved the fact he was safe to go about things by himself. The weather has been glorious and we managed to see some amazing ... Read More
This is our first Cruise with Royal Carribean. The ship had everything our teenage son could wish for and he loved the fact he was safe to go about things by himself. The weather has been glorious and we managed to see some amazing electrical storms whilst at sea. We had the most amazing Panoramic room on floor 12, so high yet gave us amazing views. Most of the staff were very pleasant, especially our stateroom attendant D-Roy, a huge gentle giant with a laugh to match. We were particularly impressed with his display of towel animals he left for us every night.....the big let down for us was the poor quality of food, service and cleanliness in both of the main restaurants, yes we did complain however the reason for these failings was 'these things happen' so after already paying thousands of pounds for the holiday we then had to pay for additional meal packages so that we could eat a meal in one of the speciality restaurants. After discussions with others who had been on the same ship last year, they confirmed the quality in both main restaurants was substandard and clearly noticed a declined this year. Clearly Royal Carribean need to look at what's changed and address their failings in this specific area. Read Less
4 Helpful Votes
Sail Date: August 2017
It is a nice ship but I think it does need attention in some areas. The cabin was nice and of a good size, however, the doors to the balcony were very stiff and you had to slam them hard. The balcony itself was in need of a bit of ... Read More
It is a nice ship but I think it does need attention in some areas. The cabin was nice and of a good size, however, the doors to the balcony were very stiff and you had to slam them hard. The balcony itself was in need of a bit of maintenance ie. painting. Outside our cabin the carpet had a musty smell. We did mention it and they did attempt to deal with it and it was better but not solved completely. The food was good in the dining room and the food in the speciality restaurants was excellent, although you do have to pay extra. The entertainment was of a good standard on the whole. Most of the staff were friendly and attentive however there were a few that clearly missed the customer service training. Our biggest problem was the number of children and the fact that there were not enough adult only areas. I have to take my holiday in school holidays now so don't have a choice, but I will not do a cruise again this time of year. Although there was plenty of things for them to do, some thought it was a good game playing in the lifts and running up and down the stairs and along the corridors. Not wishing to sound snobbish but standards do seem to have slipped. Cruising used to be a luxury. We enjoyed the ports of call mainly Barcelona, Valencia and Malaga. We had plenty of time in Barcelona (2 days) however, we had very little time in Valencia which was a real shame. We don't do the excursions as we feel these are far too expensive. Read Less
1 Helpful Vote
Sail Date: August 2017
Great cruise option for families- we loved it and re booked whilst on board. Great food, bars and activities for all ages and interests. Never cruised before so initially disappointed by cabin, basically kitted out with few luxury ... Read More
Great cruise option for families- we loved it and re booked whilst on board. Great food, bars and activities for all ages and interests. Never cruised before so initially disappointed by cabin, basically kitted out with few luxury touches. However it did the job perfectly well if we kept it tidy!! Cabin steward great. Windjammer very busy but served excellent food of a very high standard. We nick named it the crazy café though as it was so busy, we were put off by the plastic plates and fellow cruisers pushing and shoving. Main dining room excellent with great table service. Menu got repetitive towards end of 2 weeks. Pools small filled with sea water. Would do better with 1 larger pool with designated areas. Entertainment surprisingly good- go to see the shows they are great. They don't last too long to take up all your time. Bar service very good with highly trained staff. Some a little crowded with little sitting space which could be frustrating. My child was 11 turning 12 on this holiday. He was in between both kids club ages and felt didn't fit into either. He enjoyed the flowrider, climbing wall and golf. Travelled during school holidays so as expected lots of kids. Number of feral kids wandering about playing in lifts and running un checked was a problem. A fellow cruiser even felt bullied and intimidated by them. This would be my suggestion to RC- to put on some security to prevent kids getting too out of hand- whilst letting them enjoy the safety and freedom cruising allows. Read Less
2 Helpful Votes
Sail Date: August 2017
We needed a holiday where one of us would absorb the sun, one could explore the various cities and the 9 year old child would not be bored. All boxes were ticked. After years of being frustrated at airports and seeing and doing the same ... Read More
We needed a holiday where one of us would absorb the sun, one could explore the various cities and the 9 year old child would not be bored. All boxes were ticked. After years of being frustrated at airports and seeing and doing the same old things on package holidays, we've finally found the perfect way to holiday. If anybody tells you that it's too expensive, just remind them you get what you pay for. From the minute we stepped out of the car at Southampton we were treated with courtesy, respect and efficiency. Within 1 hour we were sat in the Schooner bar with our first drinks. Worryingly i was called to Guest Services within the hour to ask me to inspect one of our cases for an unidentifiable item. Fear not, when i realised what they had found on the x-ray machine i was more than impressed of the security measures in place. The interior cabin was not over-sized but was sufficient for 2 adults and 2 children. We slept, showered and dressed in it. If you want to see the open sea, you will have enough opportunities on deck. Also there is enough room for storage if done correctly. We did the 'My time dining', which was ideal if the child/ren are in their respective clubs although he did attend once with us, under protest. The windjammer cafe has everything you would wish for and more if you want to be totally relaxed. The daily itinerary or/and entertainment was unbelievable and catered for absolutely everyone. I attended art auctions, lectures, quizzes and the belly flop championships to name but a few.The evening shows in the theatre were exceptional, from family entertainment to adult humour. The service we received from everyone was explicable, they could not do enough for you. The gratuities were cancelled on day one, as recommended by seasoned cruisers, and the state room attendant, favourite bar staff and favourite waiter were tipped handsomely at the end of the cruise. As mentioned initially, the wife stayed on board whilst i visited all the ports. As it was our 1st cruise we didn't book any shore excursions but in future i would book particular ones which suit. Although i feel a little expensive for families they are allegedly well organised. We did hear that on this particular cruise, some people were saying 'there were too many kids on board'. For goodness sake, kids make holidays and if those people want none or fewer children, book in school term time and go with P&O or Cunard with an elderly contingent. I will finish by saying that my wife and 9 year old child had an amazing time and have booked again already for next year ;-). Read Less
Navigator of the Seas Ratings
Category Editor Member
Cabins 4.5 4.3
Dining 4.5 3.9
Entertainment 5.0 3.8
Public Rooms 4.0 4.2
Fitness Recreation 4.0 4.1
Family 5.0 4.1
Shore Excursion 4.0 3.7
Enrichment 2.0 3.4
Service 4.5 4.3
Value For Money 4.5 3.8
Rates 4.5 4.2

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