Sail Date: July 2018
We booked our cruise with Cruise Village who were amazing througout the whole booking process. We drove to Southampton & check in was seamless everyone was extremely helpful. Boat & staff were amazing. Food outstanding!! Kids ... Read More
We booked our cruise with Cruise Village who were amazing througout the whole booking process. We drove to Southampton & check in was seamless everyone was extremely helpful. Boat & staff were amazing. Food outstanding!! Kids clubs were great my 3 young children loved it. We loved waking up in a different place most days. Particularly loved Valencia & Lisbon. Our twins celebrated there 6th birthday on board and staff really did make a big fuss of them especially in the Windjammer restaurant. Some negatives are; Pool area too small for volume of holiday makers. Dining times in main restaurant far too restrictive. Alcoholic drinks were ridiculously expensive. Not much variety of merchandise in on board shops. Evening entertainment not great a bit 80’s cabaret (cheesy)! Could not believe no ironing/ self service laundry-especially with having 3 young children. Loved the whole experience though & would use Royal Carribean again but probsbly a different ship. Read Less
Sail Date: July 2018
It was a family cruise foe Eleven of us. The Ship was lovely and the staff were real friendly. Myself my partner and 14 year old daughter in cabin,was quite small not a lot of space when they put the sofa bed down. My brother had ... Read More
It was a family cruise foe Eleven of us. The Ship was lovely and the staff were real friendly. Myself my partner and 14 year old daughter in cabin,was quite small not a lot of space when they put the sofa bed down. My brother had an inside cabin with his wife and 2 daughters of 14 and 16, not enough space to swing a cat,really not suitable for a family room as they call it,o.k if your kids are 3 and 4 maybe. Be prepared to pay for your coach or bus transfer into the towns.a family of 4 can expect another 100 euros plus on top. Make sure you have a drinks package because the drinks are an extortionate price. if you have a room on deck ten be prepared for early morning call of people scrapping deck chairs and trolleys above you,also be prepared for the gangs of kids that think its fun to run up and down the corridors shouting and screaming knocking and kicking and ringing bells late at night.oh and on the last night they find it amusing to rip all your luggage labels off your bags,and lust basically run riot.please do not expect security to do anything they are totally inept at dealing with them.They are more interested in stopping anyone getting on the ship carrying any water or wine or spirits.my elderly parents were left traumatised and had their cruise totally ruined by the constant problems with kids. wouldn;t travel withrcc again stick with P.O. a class above. Read Less
Sail Date: July 2018
Embarkation at Southampton was excellent, very fast and efficient and we were onboard by 10.45am. Cold, wet and windy weather meant a rocky journey to Gibraltar and the Royal Parade was extremely busy as everyone was indoors for 2 days. ... Read More
Embarkation at Southampton was excellent, very fast and efficient and we were onboard by 10.45am. Cold, wet and windy weather meant a rocky journey to Gibraltar and the Royal Parade was extremely busy as everyone was indoors for 2 days. (The 2 days back at the end though were sunny and warm so we were able to stay around the pool.) Our cabin , a grand suite, was lovely, and we enjoyed breakfast on the balcony several times. Our stateroom attendant was great, very friendly, efficient and attentive, knowing all our names from day 1. The windjammer buffet restaurant was great for breakfast and lunches generally, something for everyone, but didn’t cater brilliantly for egg, dairy and nut allergies as nothing was labelled and I had to ask the chefs’ advice everyday. The main dining room menus were very good, service was good, although Giovanni ‘s I have to say was better and more like the standard we enjoyed in the main dining room on previous cruises. It was a bit disappointing to be placed in 5 different areas of the dining room over ther 2 weeks as it was difficult to build a rapport with the waiters but our Headwaiter on day 1 checked up on us every single day which was much appreciated. Shows in the theatre were very good and a broad range of artistes were presented to us. The ports that we encountered were lovely, and the shore excursions that we did really enhanced the experience, apart from Montserrat , a 5 hour round trip with only 45 minutes there. Seville and Lisbon were particular favourites with us. Disembarkation with the concierge was excellent, swiftly off at 8.15 and taken straight to our cases. Our main issue with the ship were the hoards of teenage who gathered every night in each of the stairwells from decks 6 to 10, with pretty poor behaviour and bad language, unsupervised and unchallenged by staff or parents, and running along deck 11 above our stateroom until the early hours. This would prevent me from sailing on Navigator in the future. The other issue that spoiled our evenings was the lack of seating in the smaller bars around the ship where there was live music. We only managed to get a seat on 1 night out of 14. Despite all that, we did have a really good holiday and I would sail with Royal Caribbean again, but probably on a smaller ship. Read Less
2 Helpful Votes
Sail Date: July 2018
1st cruise booked as a special occasion for our 25th anniversary. Travelled with 2 children 11 and13 years. Cruise was overcrowded with queues for everything. Activities over subscribed. Staff looked exhausted and harassed and couldn’t ... Read More
1st cruise booked as a special occasion for our 25th anniversary. Travelled with 2 children 11 and13 years. Cruise was overcrowded with queues for everything. Activities over subscribed. Staff looked exhausted and harassed and couldn’t cope with numbers on board. Communal areas dirty. Food in main restaurant was hit and miss and sent food back on several occasions, but because service was so slow gave up and ate sandwiches and pizza in cafe. Buffet area was completely overwhelmed every morning, and struggled to find a table. Tried signature restaurants chops grille was excellent. Jonny rockets served stale buns after a 45 minute wait. Complained and left- still waiting for an apology from RC. The shore excursions we enquired about were sold out, so just made own arrangements and saved over 50% for better quality trips. Overall this was a very disappointing experience and I will not be booking another cruise. Read Less
2 Helpful Votes
Sail Date: July 2018
Have sailed on Independance twice and its great. This ship is similare size, but older, and it is starting to show. Definite lack of maintenance all round and things like broken tiles in toilets, scuffed and dirty seats and torn carpets ... Read More
Have sailed on Independance twice and its great. This ship is similare size, but older, and it is starting to show. Definite lack of maintenance all round and things like broken tiles in toilets, scuffed and dirty seats and torn carpets etc. Makes you wonder what the rest of the ship is like. Biggest thing was lack of staff (assume lots of staff have been robbed to staff new ships). So difficult to get served by a waiter, so go yourself but then can't get served at the bar for ages due to lack of bar staff. The Star lounge on a couple of occasions had one bar staff and one waiter. Other bars were the same. Food in the Windjammer buffet was very good. Tried the main dinning room once and service was slow. Entertainment was good in the main theatre, but as this was in the school holidays with over 1000 kids there was no real entertainment aimed at them (classical violinist and four opera singers did not go down well with my grand children). Other lounges were ok, but lacking unless you like a three piece band. Quizzes were ok, but staff lacked experience and most could not use a mic, hence sound very fuzzy and distorted. Over all entertainment staff were armatures with no training. Disembarkation was a nightmare with no communication and delays all round. Overall, we are looking at other cruise lines as RCL have lost the plot, and seem to have forgotten what they are in business for and for whome. A very dangerous thing for a business to do. Read Less
4 Helpful Votes
Sail Date: July 2018
This was our first cruise so nothing to compare with but our overall feeling was that the ship was run down. The staterooms were quite tatty looking and in need of a revamp - we expected more for what we paid. The cruise itself was great ... Read More
This was our first cruise so nothing to compare with but our overall feeling was that the ship was run down. The staterooms were quite tatty looking and in need of a revamp - we expected more for what we paid. The cruise itself was great and we had a fab time with some great entertainment. The entertainment team were great. Flowrider I think should be a bit better organised - kids were having to stand and queue in full sun for long lengths of time - this put my lad off so he only went on twice. Perhaps some form of ticket system would be better. Some great films were shown on big screen - would be good if this filtered through to TV’s in rooms as we started watching films but had to miss end to go and get ready. We did feel that Royal Caribbean want to charge you for everything. We had the drinks package but they wouldn’t let me get a soft drink for my kids and wanted to charge us $10 per day per child for soft drinks package. We were given soft drinks cups to refill which we did for the kids but they couldn’t go and get a drink with them. Food and drinks were good quality and plenty of it. The cafe promenade was great for a late night snack. Favourite bar was Star Lounge and Two Poets pub - Ian Miller was brilliant and staff were great. Overall a great cruise but ship needs some work. Read Less
2 Helpful Votes
Sail Date: July 2018
Family celebration with a total of 11 adults and children. Several had more, some less cruise experience. Started off with having to call because of candy wrappers, and crumbs on couch and near full windows of our suite. Luggage did not ... Read More
Family celebration with a total of 11 adults and children. Several had more, some less cruise experience. Started off with having to call because of candy wrappers, and crumbs on couch and near full windows of our suite. Luggage did not arrive until after 9 p.m.. Main dining was very good (our attendants were excellent!). Buffet was the worst, food cold, was generally not good quality and we quickly ate all meals in the main dinning room. Entertainment was fair although never went to some events (ice skating for example) because of limited times and overcrowding. We had several smaller kids who with adults went to the game area which had no cruise supervision and my wife was knocked down by teenagers running thruout the area. Estimate 25% of games were out of order. Used childcare with average results. Honfleur/Deauville shore excusion was 3 out of 5. Honfleur was pleasant town with nice presentation. Deauville was a drop-off for an hour with no recommendation where to visit or background. Galicia Cellare tour - have been on several winery tours and all were excellent. We drove 2 1/2 hours to winery. We walked to entrance and waited for a few people who needed assistance and people asked questions about the grapes. It was mentioned they were in the process of bottling the wine but never saw the inside and were escourted to an area for wine tasting and where to buy product. Probably 45 min in total. Drove another hour to small town where no background was given and were told to come back in an hour. All the way back the guide complained about the US even though he was wearing his Nike shoes and apparel (he had never been to the US). Rate 1 of 5. We also took an independent tour of Lisbon with We Hate Tourism group. Will review then at another time. Took the Galley tour our second to last day. They were very specific - no open toe shoes and we will teach everyone how to wash their hands like the crew. Over 30% had open toe shoes, no one washed their hands and observed at least 3 times crew handling food without gloves. The chef? who did the tour spoke so soft no one could hear most of his presentaion. Our special lunch afterward was the worst of the week in terms of food and service. Rating 1 of 5 We carried our luggage off of the ship. We got in line to take a taxi to the train station which was a mile away to go to Gatwick. The driver said there was no train but he could take us for 300 pounds. This was confirmed by the port authority individual standing there. I guess they were working together. I told him to take me to the station where there was of course many trains going to Gatwick. I sent my concerns to R/C and have waited over a month with no answer, thus I have submitted this review. I waited Read Less
5 Helpful Votes
Sail Date: July 2018
Seventh cruise with RCCL and second on Navigator. Crew excellent as usual, but seemed overworked? Dining room was excellent, so saw no need to go to speciality restaurants. Windjammer usual Windjammer, although sweets and meats fewer? ... Read More
Seventh cruise with RCCL and second on Navigator. Crew excellent as usual, but seemed overworked? Dining room was excellent, so saw no need to go to speciality restaurants. Windjammer usual Windjammer, although sweets and meats fewer? Did not try for a sunbed as by 0930 they were covered in blue towels, and stayed that way.Something needs done about hogging the beds. The ship itself really needs refurbishment. Our balcony cabin deck 8 was very clean and kept donut the fabrics and fittings are faced and worn. There seems to be a combination of sell sell sell and more of the same in the Street The dining room etiquette has gone to the dogs, anything goes on any night especially formal evenings. If you wear smart casual or formal chances are that your eating companions will be interested shirt shorts and flipflops with optional baseball cap !!! Royal Caribbean are a great cruise line and I am due to go again with them,they are lucky that the crew are excellent in dining room and cabin cleaning and that they try everywhere to give good service. Read Less
2 Helpful Votes
Sail Date: July 2018
While overall we enjoyed the cruise it wasn't a patch on last years Rhapsody of the Seas. Hate to focus on the negative but it was the small things which were missing. We cruised at exactly the same time last year which means my ... Read More
While overall we enjoyed the cruise it wasn't a patch on last years Rhapsody of the Seas. Hate to focus on the negative but it was the small things which were missing. We cruised at exactly the same time last year which means my wife's birthday fell during the cruise. Last year there were strawberries dipped in chocolate and a card in the room the night before her birthday. This year nothing. My main problem with the navigator a lack of a central area. The shopping street reminded me of Ocean Terminal in Edinburgh. It was basically shops and eating/drinking places with a view of the sea. Which is what Ocean terminal is. The likes of the Captains Party lacked a central place to be where you could sit and watch. The 70's night was a damp squid compared to Rhapsody. Not enough seats in the bars. Too many chairs on the deck taken by towels without owners for hours and RCI doing nothing about it. We have learned a couple of things from the cruise. We won't be sailing again from Southampton on the first week the English schools break up. Cruisers numbers were 3005 of which over 1000 were children including our one!. It wasn't the multi-national holiday we had last year. Vast majority were from the South of England. Yes honestly we did enjoy it. Perhaps we will stick to the smaller ships. No idea what 5000 people would be like on the bigger ships. More likely to fly to cruise than leave from Southampton. Cabin was excellent on Deck 12. Great view. Easy access to the pool deck. While the headliners were good the in house shows were tired and need updating. Read Less
1 Helpful Vote
Sail Date: July 2018
PORTS: Good cruise although length of stay at each port too short; needs to be longer to make the most of each stop. Some of the disembarking at ports was rather chaotic, with queues of guests winding through several stair wells for some ... Read More
PORTS: Good cruise although length of stay at each port too short; needs to be longer to make the most of each stop. Some of the disembarking at ports was rather chaotic, with queues of guests winding through several stair wells for some time Not great when the length of stay at each port is short. SUNBED: the sunbed/towel situation is out of control. No where near enough beds for the amount of guests onboard, resulting in guests 'reserving' sunbeds from sunrise; even though they have no intent of using them for hours (sometimes reserving them, whilst they go off ship!). Staff should stick to the apparent rule of beds not to be reserved for more than 30 minutes; and actually remove the towels. FOOD: Food excellent although I am gluten intolerant and options for me were quite limited. DRINKS: Very affordable deal with full drinks package free; well worth it. BALCONY: Balcony is a must as there is very limited room on deck, with little space and limited sun beds for the amount of guests on board. Balcony provides your own space. All in all, a good holiday but Royal Caribbean can improve. Read Less
Sail Date: July 2018
BAD POINTS Cabin - misleading description and dated Entertainment - very poor overall Seating for party of 5 almost impossible especially in entertainment venues On board prices - ludicrous Return journey deliberately ... Read More
BAD POINTS Cabin - misleading description and dated Entertainment - very poor overall Seating for party of 5 almost impossible especially in entertainment venues On board prices - ludicrous Return journey deliberately made slower , if normal speed had been maintained it would be possible to fit in another stop . Lied to us about a compensation agreement and have even changed it again since . Very dissapointed overall as have always praised RC Going back to P&O for next cruise Not worth booking with RC again even with compensation voucher as we would have to spend almost double just to get a few quid knocked off . RC seem to have made everything about money rather than quality . Again , very dissapointed . GOOD POINTS The majority of the general Staff were excellent , The food was amazing as always and Dining Staff were phenomenal . Big Thank you to them Read Less
1 Helpful Vote
Sail Date: July 2018
Our 3rd cruise with RC but this time with extended family. We love the informal feel of this company and had an amazing time however the choice of food in the main dining has got more restricted each time. The waiter did say we could ask ... Read More
Our 3rd cruise with RC but this time with extended family. We love the informal feel of this company and had an amazing time however the choice of food in the main dining has got more restricted each time. The waiter did say we could ask for things not on the menu but when my daughter asked for Salmon and rice she was told that wasn't on the menu for tonight! Although the headline entertainment acts have changed the events/ entertainment on each of our previous cruises is identical e.g. Circus parade and best of British. Also, no adult only areas/bars. I don't want to listen to your tired, whingy child at 11pm thank you. The Cosmopolitan club says no children after 10pm but this is not enforced. This time we did our own thing on shore and that worked well for us loved Cagliari, Cadiz and Lisbon. We were quite a walk from the town centre in Palma and I refuse to pay 40 euros to get 4 people in to town. This was an overnight and on reflection it may have been better to hire a car. Read Less
1 Helpful Vote
Sail Date: July 2018
This was our first cruise and we loved it. Royal Caribbean staff were all very good and focused on ensuring we had a great time. We arranged our own travel to and from the ship which went well. The check in process was fairly seamless inc ... Read More
This was our first cruise and we loved it. Royal Caribbean staff were all very good and focused on ensuring we had a great time. We arranged our own travel to and from the ship which went well. The check in process was fairly seamless inc our bags being taken from back of taxi to our cabins so we could immediately enjoy and explore the ship. The cabins (spacious ocean views) did feel spacious. We were on deck 9 and right at the front of the ship which was great for seeing where we were. Dining experiences in the main dining room were on the whole superb. We didn’t see the value in paying for speciality restaurants. The ports were good with highlights being Lisbon ( the RC Land and Water excursion was superb), Cadiz ( we simply walked off the boat and had a lovely walk along the promenade and then through the narrow city streets - a beautiful city), Gibraltar ( don’t pre book - we simply paid a taxi driver for a 90 min tour of rock and caves and then were dropped back in town. Much cheaper) & Palma ( we did RC Drach Caves tour which was very good). The shuttle bus is a rip off! 20 euros each to get you out of the port!. We thought Sardinia was very shabby and wouldn’t return. Finally, we did RC tour to Guadalest in Alicante which was very pretty. The post booking info could be better and would be the main thing I would want improved. You get a link to log into cruise planner which has options to buy things like drinks package that we had already bought. The information for cruise virgins was poor, especially when you then watch information on tv on the ship that explains all the things you wanted to know before you left! Read Less
1 Helpful Vote
Sail Date: July 2018
Ship was in generally good shape. Some wear but upkept well. Clean roomy ship, bright and cheery. Easy on, easy off. Well organized and pleasant staff. We traveled with mostly folks from Great Britain (we’re from Chicago, USA) and ... Read More
Ship was in generally good shape. Some wear but upkept well. Clean roomy ship, bright and cheery. Easy on, easy off. Well organized and pleasant staff. We traveled with mostly folks from Great Britain (we’re from Chicago, USA) and they were terrific. Courteous and friendly. Main Dining. Generally, I enjoy eating at the dining room. I like the formality of dressing for dinner, accompanied by good food and service. However, the quality of the food in the main dining room has deteriorated in all cruise ships. Food is hit or miss. Had oso buco and instead of a full, meaty oxtail, braised if a rich sauce, was served a curled piece of thin cut of beef, curled and brown. Our main waiter was below average. Still learning his job. World disappear for long stretches and could not be found. Assistant server, top notch and attentive. Our steak and shrimp combo dinner came without the shrimp. Our waiter didn’t notice or didn’t care. We had to bring to his attention at which point he would try to correct. I’m sure good help is hard to find, and it shows. Our waiter gave us the feeling that he was hoping we would just leave him alone. Buffet: Better than average. I detest most buffetts but this one was good. Good abundant selection, good variety. Ate here often for quick satisfying meal, mostly breakfast but also lunch an dinner a few times. Clean and well presented choices. Specialty dining, very good. Chops food and service fantastic. Great appetizers, bacon, shrimp cocktail, Caesar salad, bone in rib eye, filet and desert. Top notch food, good wine selection and great professional service. Ate at Giovanni’s table. Also very good but not great. Kids really liked Johnny Rockets. Entertainment was world class. Great shows, talented staff, enjoyed main theater almost every night. Comedians, hypnotists and the ever-talented singers and dancers very enjoyable. Ice show was fun. Enjoyed casino, every night. Not enough poker. Went to yoga class, used steam room, sauna. Kids hung out at teen club, nice athletic activity center, rock climbing wall, plenty to do. Pools nice but never enough chairs. Went to cigar lounge, enjoyed a quality cigar. We played bingo, lost. My son won the Star Wars trivia contest. Also, won 2nd place in archery contest. The itinerary was out of this world. Gibraltar (wife attacked by apes—she’s ok) , Alicante, Spain (beach, reat tapas and gelato winding through narrow city streets), Mallorca overnight (beach, party like a Mediterranean), Sardinia (great coffee in historic villa) Cadiz (walled city, beach and cathedral) Lisbon’s, city tour on foot) Good value trip in exotic, less traveled western Mediterranean beach cities. Read Less
2 Helpful Votes
Sail Date: July 2018
The was not a classy cruise. More like benidorm on sea! And some of the tattooed specimens on board would have been more at home there. Far too overcrowded. Impossible to get a sun lounger due to people reserving all day(and security ... Read More
The was not a classy cruise. More like benidorm on sea! And some of the tattooed specimens on board would have been more at home there. Far too overcrowded. Impossible to get a sun lounger due to people reserving all day(and security doing nothing!). Also the photographers are very aggressive, grabbed my child when he was on his own and made him quite apprehensive of them. Royal Caribbean have to sort this out! Unacceptable! Also the shore excursions state that kids are allowed on them but when trying to book some of them we found out they’re not. Suppliers insurance apparently. Say this on tge brochure. Arcade is a rip off as half the machines don’t work yet accept money. Why do you have to go through arcade to kids club? Its like sweets at supermarket checkouts! Positives. Great waiting staff in main restaurant. Friendly room attendant. Quick action from security on noise complaint of someone playing loud music. Read Less
Sail Date: July 2018
This is our 6th cruise and 5th with Royal Caribbean. We were on Navigator last year for a Baltic cruise and even booked this cruise onboard, but we were a lot less impressed this time around. Embarkation at Southampton was efficient and ... Read More
This is our 6th cruise and 5th with Royal Caribbean. We were on Navigator last year for a Baltic cruise and even booked this cruise onboard, but we were a lot less impressed this time around. Embarkation at Southampton was efficient and very fast as always. Upon boarding the ship, we were informed that due to the Norovirus outbreak on the previous sailing, the rooms wouldn't be ready until 2pm. This meant that we had to wait in the library for over an hour until the rooms were ready, which was an inconvenience as we had an early morning flight from Belfast and were exhausted. Our room was in Deck 7, and the carpets here had a very unpleasant and musty smell. As well as this, even after midnight, you could hear children running up and down the corridors, shouting and screaming. This was very annoying, especially when you are trying to sleep. The room itself, while kept clean, was very dated and tired looking. We chose to have My Time Dining, as we have had on all our previous cruises. On Navigator last year, this was not a problem - however, this time, we experienced a number of issues related to queueing and reservations. On the first night, we had to queue for 30 minutes before we even got to our table. We were seated at table 675 which was were we wanted to sit for the rest of the cruise. We subsequently booked this table for 7:30pm every night, and we got this table most nights, but some nights we ran into problems. On one of the nights, we went to the dining room at 7:30pm for dinner, only to be told that our table wasn't ready and we'd have to return in 20 minutes. We did this but we had to rejoin the lengthy queue and when we reached the end again, we were told to have a seat at the side. When we finally entered the dining room, we found that our usual table was taken and we had to sit elsewhere with different waiters. Other than that problem, the food in the dining room in general was excellent. Food options at lunchtime were sparse. Windjammer was constantly packed, and it was almost like a fight trying to get a table. This often resulted in someone keeping the table while the other person went to get food. Despite this, the food here was also good. We found that every day, especially on sea days, it was impossible to get a deck chair, as people were leaving towels on them and not returning for hours. The policy of "we will remove your towels from deck chairs after 30 minutes" was not enforced at all. The entertainment was average. We enjoyed the Beatles tribute act, the hypnotist and the ventriloquist, but the Queen tribute band were awful. Overall, the ports visited were excellent, but we felt that the time spent in port was very short, especially in Lisbon and the second day in Palma. For all of the ports we just walked off and got hop-on hop-off tickets ashore, with the exception of Palma as we had onboard credit to use. The excursions were extortionately expensive, and the tour in Palma was short and rather boring. Overall, we had a good holiday, but it was let down by the short port days and tired ship. Navigator is in desperate need of renovation as it looks and feels rather dated. The crew also seemed rather bored in comparison to the other Royal Caribbean cruises we've done. We would strongly consider trying a different cruise line for our next cruise, as Royal Caribbean haven't been as impressive as usual. Read Less
Sail Date: July 2018
Choose RC as the service and ships are very good, everything you need for holiday. Plenty to do on and off ship with great itinerary. We found this to be the best value for money and bing our second cruise it didn’t disappoint, staff, ... Read More
Choose RC as the service and ships are very good, everything you need for holiday. Plenty to do on and off ship with great itinerary. We found this to be the best value for money and bing our second cruise it didn’t disappoint, staff, food, cleanliness and experience was excellent. Embarking and disembarking was very smooth with RC very organised. Only thing we were unhappy about was lack of room in bars and entertainment venues on navigator of the seas, can be difficult to get a seat later in the evenings. Pool, dining rooms, windjammer, all excellent. Didn’t uses any speciality restaurants as the main dining room food was very very good, didn’t see point in paying extra when such god food is on offer. Kids deck was busy as to be expected and very good, I would have preferred a slide to the flow rider but that could be just a personal choice Read Less
2 Helpful Votes
Sail Date: June 2018
We choose this cruise because of the stops and total days. This was a great way to see other world cities and have a great time doing so. It was our 3rd cruise with Royal Caribbean, a great cruise line and very well organised. Never a ... Read More
We choose this cruise because of the stops and total days. This was a great way to see other world cities and have a great time doing so. It was our 3rd cruise with Royal Caribbean, a great cruise line and very well organised. Never a dull moment. All the shows were great and the comedians were quite funny. A great variety with dancing and singing by some of the best performers on any ship. The whole crew did an awesome job from housekeeping to dining and other activities. I personally liked the artwork for sale. The variety and quality of art would make any collector happy to attend any or all auctions. The Park West personal were very knowledgeable about all works of art and artists. Adrian and his crew were more than helpful. They even had raffle giveaways which included free art work and even bottles of champagne. All of this is a bucket list must do. Read Less
1 Helpful Vote
Sail Date: June 2018
We initially wanted to sail ona Celebrity Cruise as we had sailed with them on several occasions before. This time the dates did not match our schedule and so we chose Royal Caribbean instead, to give it a try. This is our first cruise on ... Read More
We initially wanted to sail ona Celebrity Cruise as we had sailed with them on several occasions before. This time the dates did not match our schedule and so we chose Royal Caribbean instead, to give it a try. This is our first cruise on Royal Caribbean and we were not disappointed. Although some parts the ship looked dated it was fairly clean. The food in the Sapphire dining room was surpruisingly very good. The dining room staff were very attentive to our needs and regularly solicited feedback. They went out of their way to please us, all the time with a cheerfful smile. We appreciated the excellent service of our waitress Ruby capably assisted by her assistant Shivnath. Another pleasant surprise was the lunch salad buffet spread in the Sapphire dining room. Here we could dine in fairly intimate setting away from the hustle and bustle of the Windjammer Cafe. We also appreciated the fact that the ship was able to receive satellite TV programmes and screened the World Cup matches each time the matches were beng played. I only exercised in the gym twice. Each time I noticed that used towels and wet wipes were left uncollected. I felt that this could have been improved. Regarding the entertainment, the ship's orchestra was superb. We enjoyed the dancing and singing shows although not so much the comedian as one had to get used to his humour in order to appreciate it. The magic show and the skating shows were great. We were particularly appreciative of Raffy the pianist. His skills were really excellent. I felt that he should have been a soloist with the ship's orchestra. We made many nice people on board and this greatly enhanced our memorable experience. Read Less
Sail Date: June 2018
We wanted to see Europe and the ports that Royal was traveling to. The ship looked great when we were looking to go. The weather I’ve there in the summer was supposed to be amazing. So everything lined up to go on this cruise for a ... Read More
We wanted to see Europe and the ports that Royal was traveling to. The ship looked great when we were looking to go. The weather I’ve there in the summer was supposed to be amazing. So everything lined up to go on this cruise for a family vacation. We didn’t know they we would run into so many problems with our stateroom. The formal dining was great! I just wished windjammer would change up the food chooses for the day and added so different things. It seem like we were eating the same thing over and over. Not much difference day by day. We wish the cruise had a pool table that was fun on serenade of the seas. Over all the ship needs a big upgrades. The staff was super nice and formal dining was always on top, they had so many different food to try and always was willing to explain was something was. Or even brought it out for us to try! Read Less
Sail Date: June 2018
This was our third cruise on a Royal Caribbean vessel and as usual everything ran like clockwork. Our embarkation at Southampton was effortless and took less than ten minutes from entering the embarkation hall to being on board the ... Read More
This was our third cruise on a Royal Caribbean vessel and as usual everything ran like clockwork. Our embarkation at Southampton was effortless and took less than ten minutes from entering the embarkation hall to being on board the Navigator of the Seas. Although our cabin was not ready at the time of embarkation as we had arrived early provision was made on board to have a meal in the Windjammer (self service restaurant). The variety of food and quality was suitable for all tastes. While the quality of the food was not exceptional it was more than adequate for our tastes and we were more than happy with it. An announcement was made when the cabins were ready to be occupied and we proceeded to our inside cabin. We had purchased a "guaranteed" cabin which amounts to pot-luck but we were not disappointed with the one allocated to us. (Cabin 6135). Our baggage was delivered to our cabin in the late afternoon after having been left in the embarkation hall for Royal Caribbean to deliver to our cabin. We opted for "My Time Dining" which meant we could choose anytime we preferred within the opening hours of the main dining room. We chose to share a table and added to our enjoyment by meeting from all walks of like. As stated the quality of the food was more than reasonable without being outstanding but this is a subjective view as this is our opinion. The service in the main dining room by Oliver and Sachin was excellent and we appreciated their regular input regarding recommendations. The entertainment was average other than the ice show which was outstanding as was the band/orchestra. We did not participate much in the entertainment on board, however, a large variety as available on a daily basis. Unfortunately we visited Oslo, which is within walking distance of the port, on a Sunday, where everything was closed. Our next port of call was Copenhagen where we took a Hop-on-Hop-off Red Bus that collected us on the Pier and returned by a shuttle bus which was included in the price. Helsinki was celebrating a public holiday and to the disappointment of most there was not much to do. The highlight of our cruise by far was the visit to Saint Petersburg which is a must, although the process through passport control is cumbersome, Royal Caribbean had the process well organized and we were able to get through within 25 minutes where we were met by our tour guide. We had pre-booked a tour with Alla Tours and as we are senior citizens we were advised by Anja at Alla Tours to do the two day "Must See Tour". A tour of Saint Petersburg is a must! The old city of Tallen was very interesting and we used a shuttle bus as it is approximately a 30 minute walk from the harbour. Skagen, in Denmark, is a small fishing village which we visited by using a shuttle bus as it is approx 25 minutes walk from the pier. In summary we had a fabulous cruise, well catered for by RC, and disembarkation was a walk in the park. Would we recommend this cruise and cruise liner, hell yes. Stephen & Maureen from South Africa Read Less
1 Helpful Vote
Sail Date: June 2018
We chose this cruise because of the amazing destinations. Traveling through the Baltic, stopping in Denmark, Norway, Estonia, Finland and finishing up in St.Petersburg in Russia. The destinations did not disappoint...but the food and ... Read More
We chose this cruise because of the amazing destinations. Traveling through the Baltic, stopping in Denmark, Norway, Estonia, Finland and finishing up in St.Petersburg in Russia. The destinations did not disappoint...but the food and entertainment were abysmal. The ice show was spectacular...but if all went downhill from there. It was similar to a 70’s holiday camp type entertainment with British themes almost every night...think Butlins....not what you’d associate with international entertainment. Quizzes about British tv programmes...one night the entire main promenade was decked with Union Jack flags and the English national anthem blasted out....then came the entertainment staff similarly decked out in Union Jack clothes singing...it’s nice to be proud of your nationality....but on a Baltic cruise to St. Petersburg amid people from ALL different nationalities it was quite odd and inappropriate. We hadn’t booked a British knees-up for a holiday....or so we thought! The first day I got a hair in my food in the main dining room...they replaced the food quickly but it was very off putting. The windjammer had chips, a new type of meat pie every day, burgers, hot dogs, curry and rice and one roast meat option every day...same all cruise. Pie and chips...again, not what we thought we had booked a cruise for. Our cabin was grubby and had a little hole in the wall through to the next door cabin. We stuffed it with tissue paper. The whole ship could do with an upgrade with regards to decor. Disappointing all in all. The destinations were beautiful but what a shame about the time-deaf entertainment choices and uncreative food offerings. On a positive note, the shore excursions in St. Petersburg were brilliant...and the staff onshore on our way to the ship were great....super helpful. Would recommend the destinations...but maybe think twice about this ship. Didn’t have ONE complaint about the Brilliance of the seas last year...but the Navigator was very different...and not in a good way. Read Less
Sail Date: June 2018
The cruise was good, as was the food and entertainment. Cruise ship staff were excellent. If I have a criticism it would be the distance the ship was docked from the the town/city we were visiting, also the length of time we were ... Read More
The cruise was good, as was the food and entertainment. Cruise ship staff were excellent. If I have a criticism it would be the distance the ship was docked from the the town/city we were visiting, also the length of time we were allowed to spend on shore at some ports of call was not enough. Food/Dining Cabin Entertainment we all excellent I would go again, but would necessarily go shore at all locations. Tallinn and Saint Petersburg were the highlights of the cruise and would highly recommend visiting them. I did the one and a half day St Petersburg trip. This was very good, but don't expect to see everything, at the places you will be visiting as the museum's and the crowds, are huge. This makes it difficult to get around. Also the is very little time for shopping. Except for one place they take you to, which, is quite expressive. Read Less
Sail Date: June 2018
We had a lovely cruise vacation experience. The crew and staff on board did a great job, working very hard to make sure all your wishes and desires are accommodated. We did only shore excursions through RCI some of which were better ... Read More
We had a lovely cruise vacation experience. The crew and staff on board did a great job, working very hard to make sure all your wishes and desires are accommodated. We did only shore excursions through RCI some of which were better than others, times in some of the ports felt very short and lead to feeling rushed on some of the excursions. Really heavy traffic in some of the ports of call also lead to some discomfort and resulted in delays. Cruising is becoming increasingly popular and it seems that the smaller ports of call cannot accommodate and handle the amount of ships and guests flooding their shores. These were minor issues and I believe ultimately it's what you make of every situation. If you go with an open mind and a bit of patience your vacation experience could be just as great. The variety of entertainment was also very good. Some of the shows were a bit load and some events resulted in the promenade getting flooded with too many guests. If you don't mind to stay clear of over crowded areas while activities are happening then you should be in good shape. Read Less
Sail Date: May 2018
The overall cruise was great. The ship is amazing considering it's a floating hotel. The room was adequate but slightly dated and showing signs of wear and tear now. The staff were all amazing, the restaurant staff make all the ... Read More
The overall cruise was great. The ship is amazing considering it's a floating hotel. The room was adequate but slightly dated and showing signs of wear and tear now. The staff were all amazing, the restaurant staff make all the efforts to serve you with what you need and want at all times and are very friendly and helpful. The excursions were overly expensive and the bookings teams are obviously geared to get you to book with them rather than necessarily giving the most appropriate advice. E.g. in Oslo there was an excursion to the statue park by coach which I forget the exact price, but was expensive. We chose to do a bit of research and used Google maps. We walked there which took around 45 minutes and got a team back to the harbour which cost £3.50 or 350 nok. In Bruges we were informed the local buses were infrequent and expensive. However the booked excursion cost $52 each and was only for 3 hours in the city. As soon as you got off the boat However, local coach companies were there offering coach travel, to the same car park as booked ones for €20 each which ran every 30 minutes. Do a bit of research for where you're going before you get there would be my best advice. Also the provisions for under 3s were abysmal. The room was small and offered a few toys on a soft play mats. The activities which ran at 9 am on cruise days were a joke. One day it was bubbles, this consisted of a few bubble wands, most of which were too big for the tiny cup that had the hand soap and water solution in. Needless to say the children were bored in around 30 seconds. The second was story time, which was 2 books on a table. Also, we weren't informed before we travelled , but children who aren't potty trained and would normally wear a swim nappy are not allowed in the pools. My daughter is 2 and shouldn't really be allowed in the pool, but there is no way I could take my water baby on holiday where she could swim almost every day, and say no to her. So you can fill in the gaps. Read Less
Navigator of the Seas Ratings
Category Editor Member
Cabins 4.5 4.3
Dining 4.5 3.9
Entertainment 5.0 3.8
Public Rooms 4.0 4.2
Fitness Recreation 4.0 4.1
Family 5.0 4.1
Shore Excursion 4.0 3.7
Enrichment 2.0 3.4
Service 4.5 4.3
Value For Money 4.5 3.8
Rates 4.5 4.2

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