1 Helpful Vote
Sail Date: April 2019
We chose Royal Caribbean because we got tired of Carnival. Our ship , Navigator of the Seas was a 7 day western cruise. Great itinerary. Nice ship. However, the food on this ship was just subpar! It was awful in the Windjammer and ... Read More
We chose Royal Caribbean because we got tired of Carnival. Our ship , Navigator of the Seas was a 7 day western cruise. Great itinerary. Nice ship. However, the food on this ship was just subpar! It was awful in the Windjammer and the main dining room. Completely disappointed Would not feed that so called food to my dogs! Carnival being a lower class line has much better food! The waite staff in the dining room was fabulous. Shout out to Nuran, Dandung & Hainin. Great guys!!! The service on the entire ship was excellent! The activities were also very disappointing!!!. No good shows and the comedy shows were limited and sporadic so if you missed the show you were not going to see it. But again the food, horrible! That was our first Royal cruise and probably our last.....Wondering if the food was just lousy on this particular ship or all Royal Caribbean ships.?? Read Less
Sail Date: April 2019
Go to better, cleaner Caribbean islands (Aruba, Bonaire, Curacao) As a Diamond + traveler and using Jr. Suites, we had access to the Diamond and Concierge Lounges. How they screwed all diamond plus travelers by eliminating the ... Read More
Go to better, cleaner Caribbean islands (Aruba, Bonaire, Curacao) As a Diamond + traveler and using Jr. Suites, we had access to the Diamond and Concierge Lounges. How they screwed all diamond plus travelers by eliminating the concierge lounge and dumping all diamond+ travelers to the diamond lounge, small, no view, overcrowded, dark, etc Next cruise we will shop around with other cruise lines. No sense in being loyal to Royal Caribbean. Loyalty is a one way street with this Company. Food quality continues to diminish every year, they nickel dime you on everything and who can assure us that the mandatory gratuities ends up in the workers hands Anything you buy has a line for additional gratuities. If you purchase a drink or a food item, they each on an 18% gratuity and expect you to add an additional tip. Some elevators just go by you, usually the wait is on the long side Read Less
3 Helpful Votes
Sail Date: April 2019
Took my 83 year old father on a cruise. We flew into Miami, stayed at Cambria Blue Lagoon (very nice) and took a $10 pp shuttle to the port. We opted for The KEY which gave us a lot of nice perks (internet, choice seating, free lunch at ... Read More
Took my 83 year old father on a cruise. We flew into Miami, stayed at Cambria Blue Lagoon (very nice) and took a $10 pp shuttle to the port. We opted for The KEY which gave us a lot of nice perks (internet, choice seating, free lunch at chops grill day 1, etc. Got dad a balcony room (8582), and myself a Promenade Interior (8583) directly across from his. My father loved his cabin ... the fresh air and views. My cabin, however, was awful. Terrible toxic, chemical, mothball-like smell. I asked housekeeping to help twice. Two different staff members agreed it was unbearable, but offered no solution, no other cabin, no sympathy. (See more in my cabin review). The cruise and excursions we're enjoyable for my father. He enjoyed the food, the shows, the waterslides, the staff, and his cabin. I found the shows, the cruise director and the performances to be a bit cheesy and annoying. We loved our two excursions booked through the cruise ... The Dolphin Swim in Nassau and the Dragon Zip Line in Haiti. Incredibly professional and worth every penny The cruise staff was friendly. And the ship overall was clean. Read Less
Sail Date: March 2019
We chose this cruise based on price and intinerary. It was our first on RCCL and third cruise overall. Traveled as a family of four, with kids ages 9 and 11. We thought this cruise and ship were outstanding. We didn't realize upon ... Read More
We chose this cruise based on price and intinerary. It was our first on RCCL and third cruise overall. Traveled as a family of four, with kids ages 9 and 11. We thought this cruise and ship were outstanding. We didn't realize upon booking that it was going in for refurbishment, so that was a great surprise. Embarking and disembarking for us went well, but we were there very early at 11:30am. My understanding is that those that arrived even a half hour later waited for quite some time to board. The staff was outstanding, especially to our kids. The Flowrider and waterslide assistants were particularly helpful! Dining room staff and stateroom attendant were all very good, though I'd stop short of saying excellent. We were never nickel and dimed for anything. Just a few offers from staff for the specialty restaurants, but nothing beyond that. The photographers are there of course, but tolerable. Elevators were a struggle throughout the cruise. Waiting times were long and even when a car arrived, it was often full. Elevators were sometimes marked out of service. It would be improved if able bodied people who were only going one level would just use the stairs. For reasons I don't understand, the aft starboard set was the most reliable for us. We took great advantage of most of what the ship had to offer: - Waterslides: excellent. The single rider one is a bit fast for adults so I only rode it a few times. The double slide, where I could go with my kids, we did dozens of times. It was busy from 11-2 or so, and we avoided those times. After 4pm, we had the place to ourselves and took advantage! Great fun! It was usually open until 8pm. - Flowrider: My kids did this many times. Staff was outstanding in helping them! - Mini golf: Very well done and the best mini golf I've seen on a ship. Only complaint is that it is VERY poorly lit at night and it mostly unusable after sundown. - Basketball courts, table tennis, etc: your standard stuff. Equipment in great shape. - Pool loungers and pool: While the pool area was often crowded, away from the pool it never seemed too crowded. There were always plenty of chairs available somewhere on the ship. The areas by the mini golf course were usually available and well designed with wind blocks. The round sofa loungers are excellent and I want some for my backyard! A hidden gem is if you go to the Flowrider, on the starboard side is a staircase that goes down one level - there were 30 or so chairs down there that no one knew about. I usually had the whole place to myself, though it was sometimes shady depending on how the ship was oriented. The pools were excellent and never too crowded. My kids enjoyed them. - Laser tag: average. Music was painfully LOUD!!! We didn't go more often just because of the noise level in here. Bring earplugs. - Ice skating: My daughter loved it. Very nice setup and not crowded at all. Food: Windjammer: It's a buffet with standard buffet food. Desserts were excellent. I usually opted for whatever was on the carving tray and it was quite good. Music again too loud in here, and on too short a loop so that you hear the same songs over and over. By Day 5 of 10, it was irritating. It was well laid out and the all you can eat seafood buffet on the last night was excellent. Main Dining Room: We did My Time Dining and it worked out pretty well. We dined here 5 of the 9 nights. (The rest of the nights we were busy doing other things and just wanted a quick bite in the buffet.) One night they sent us to a table that was already occupied, but otherwise it was flawless. Service and food were very good. Prime rib on Night 1 was excellent. Same thing on Night 7 was disappointing. Not sure why. But otherwise, pretty good. Service was just as quick as an American restaurant. Loco Fresh: We loved this place for a quick bite to eat for lunch. Freshly made and great taste. No clue what to do with my dishes afterward though? We did not do any of the specialty restaurants or Johnny Rockets as the "included" food was plenty good for us. Entertainment: I thought it was excellent. We saw almost every show. The ventriloquist and hypnotist were our favorites. The Showgirl show was excellent, but the follow up Ballroom Show was very disappointing and slow. All other shows were above average. Live music throughout the ship was pretty good although there were some hits and misses mostly based on personal taste. Cabin: Small, as expected. We booked very late so we were on level 2. Not so bad 90% of the time, but there were two nights in which there was excessive noise (maintenance or machinery) from below, which woke us up, sometimes for an hour or so. I would try to avoid this level, though if it was all that was available, I'd still book it as the rest of the cruise was great! Temperature was perfect (although the rest of the ship was warm.) Shore excursions we did all on our own or third party. Haiti: beach (food provided on the beach is average to below average.) Aruba: horse riding with Rancho Notorious. Curacao: wandered Willemstad and visited the Maritime Museum, local shops, etc. Bonaire: glass bottom kayaking and (first time) snorkeling. Despite the few hiccups (noise, elevators) we would absolutely do this same cruise again. The staff were fantastic and the ship was immaculate. Read Less
1 Helpful Vote
Sail Date: March 2019
We needed a break, and since our youngest was celebrating her 21st birthday the week before the cruise, we decided this was a perfect time. This was Navigator's third trip after her recent yard period, and she didn't disappoint. ... Read More
We needed a break, and since our youngest was celebrating her 21st birthday the week before the cruise, we decided this was a perfect time. This was Navigator's third trip after her recent yard period, and she didn't disappoint. On this cruise we had me (59), SWMBO (54), our son (26), our daughter (21), SWMBO's sister (59) and her husband (68). We travel often with my sister-in-law and brother-in-law and will continue to do so as long as they will have us. We always have a great time with them. Embarkation: Normally, embarkation is quick with little to no wait. Not this time. It seemed the folks from the cruise before ours were slow to leave the ship, so we were standing around in a crowded embarkation center for quite some time. We arrived around 1030 and didn't board until between 1200 and 1230. There was a large group that had been corresponding on social media and here on Cruise Critic and we were able to meet up with some friends of ours while waiting to board. Meals - Windjammer: The food in the Windjammer this cruise was up to its usual standard - decent, not outstanding, but it filled the void. Some was very good (especially the desserts) and some not so much (avoid the Eggs Benedict - the toughest English Muffins I have ever seen). As usual, the staff in the Windjammer was great, and overall it fit the bill. Meals - My Time Dining: Before cruising, we booked My Time Dining for 1800 each night of the cruise. First night - no problem. We were promptly seated and had a great table - first table on the left as you enter the dining room. The table has a decorative wall surrounding it that made it feel more private than the other tables. We really liked it. The second night, the computer system had our reservations at a different time 1715, but having booked everything for 1800 before leaving, we arrived at 1800. Of course, our table was given to another group, so we got moved to a new table with a different waiter and assistant waiter. It all worked out great though, as our waiter, Francisco, and his assistant, Shuzhen, were wonderful. Shuzhen is from China, and she told us some folks have trouble pronouncing her name, so she told us to call her by her family name - Moh. They were so friendly and attentive - absolutely terrific. The food was very good, except for one night when a number of us ordered the Braised Beef Short Rib - it was so bland. As for the rest of it - truly excellent. Bars - we all had the drink package and, as usual, it did not disappoint. The bar staff on the Navigator make killer Frozen Mojitos, Bushwhackers, and Mudslides. Their Moscow Mule could use some work though - theirs is basically vodka and ginger beer with a lime garnish. Ports: we hit Labadee, Aruba, Bonaire and Curacao on this cruise. We only booked excursions thru RC for Labadee - the Jet Ski excursion (we love this one), and my daughter loves the Zip Line. As for the other ports - In Aruba, we booked the JetLev (the water jet pack) for our son and daughter thru a local company (Red Sail Sports if I recall correctly - SWMBO did the research and booked it). Our son took to it immediately and loved it. Our daughter had a face-plant in the water and got a snoot-full of ocean, so she decided that was enough for her. The folks at Red Sail were outstanding. They meet you at the pier and drive you to their location. The driver gave us great tips for using the bus system in Aruba as the plan was to go to Arashi Beach after the JetLev. We grabbed lunch with our friends from NJ (whose son also did the JetLev) at a small joint by the beach - nothing special there. Afterwards, my daughter wanted to go back to the ship, so she and I took the bus back to the port while the rest took the bus in the other direction to Arashi Beach. Aruba is beautiful, and everyone had a great time. In Curacao we walked around town and did some shopping and sight-seeing - took it easy that day. We ate lunch at the Iguana Café along the canal next to the Queen Emma Pontoon Bridge. We got to see the bridge open and close a few times while we ate. Pretty good food there - we pretty much dined on the appetizer menu and really enjoyed it. It is an easy walk from the ship. In Bonaire, we rented golf carts for the day from Bonaire Cruisers, and that is definitely the way to go. They are two blocks from the dock, and they gave us great directions and maps and off we went to explore the island. From the salt flats, flamingo sanctuary, the old slave quarters, the lighthouse, the windsurfers and all the divers, we really enjoyed the leisurely trip around Bonaire. Highly recommended. Disembarkation - things ran a little slowly as the escalator that takes you from the ship to customs broke down. There was about an hour delay getting off the ship as a result, but we got our bags and got thru customs with no problems. Overall, we loved this cruise and were ready to get right back on the ship when we disembarked. I highly recommend this itinerary Read Less
1 Helpful Vote
Sail Date: March 2019
We had a wonderful time on the newly refurbished Navigator. We chose this cruise because we had always wanted to see the ABC islands and this was a nice 9 day out of Miami, saving us airfare to Puerto Rico. We had sailed on Navigator ... Read More
We had a wonderful time on the newly refurbished Navigator. We chose this cruise because we had always wanted to see the ABC islands and this was a nice 9 day out of Miami, saving us airfare to Puerto Rico. We had sailed on Navigator before and were excited to see her after this impressive refit. We booked a balcony and travelled with my sister's family who has kids the same age as ours (10 and 12). We had adjoining rooms and were able to open the balcony door to share the space. As with anything there were some hits and some misses that I will summarize: Hits - the new water slides are great. By far the most fun we have tried at sea. The two person raft slide was perfect to go down with our kids. - the addition of a splash pad for the little ones was appreciated by several families - the new El Loco Fresh was a hit. Great tasting Tex Mex fajita style food that was included at no extra charge. Nicely located by the pool for lunch or a snack - the new sports bar was very popular - they actually had a professor of astronomy on board giving lectures. They were fascinating and our oldest loved it - the new ice show was a great production with some effects I've never seen before - The evening shows were entertaining. The Royal productions shows had very talented singers and dancers. The comedians were hysterical. - this itinerary was all we hoped for. We thought Aruba would be the highlight, but snorkeling at Bonaire was simply like swimming in an aquarium. Truly an unspoiled gem Misses - the new Johnny Rockets Express was disappointing. The food was good, but it is now an open area next to the pool. You lose the charm of dining in a 50's diner and no more dancing and singing staff. The pool noise was so loud that the manger actually had to unplug the speaker near Johnny's so that the staff could hear what people were ordering. - speaking of noise, I lost count of the number of people wearing noise cancellation at the pool deck. Someone had it turned to "11" ! - our cabin was disappointing. Our glass door to the balcony had a wind leak. We had maintenance out twice to fix, but they could never get a good seal. For a ship just out of dry dock, they had not fixed some of the basics. Also, the door that lets you merge two adjoining balconies would not latch and would bang around if you didn't keep it closed. Definite design issue here. - the ship definitely is more crowded. The staff told us that with the additional cabins and 3rd or 4th person bunks, they could cram an additional 1400 people on Navigator. You noticed it at show times, dinner seating and elevators. Not horrible, but definitely noticeable. - the crew as a whole seemed to be finding their feet. Not sure if it is because they came out of dry dock 2 weeks prior, but there seemed to be a lot of scrambling. Two of our dinners took 2 hours+ for no really good reason. Our cabin steward was simply the worst we ever had with Royal. Barely was seen and often didn't get to our rooms until lunch time and around 9:00pm at night - we wanted to do the Escape Room but had to pass. They charge $20 per person regardless of party size. If the 8 of us signed up it would be $160! We could do 4 escape rooms back home for that much. Also, no children under 12 were permitted, so we passed. I never talked with anyone that had done it the entire cruise. I'm guessing it won't be around long. - the Main Dining Room was good most of the time. My concern is that the menu choices seem to be fewer and fewer with each cruise. For all that, we had a wonderful time. I don't want to give the impression that I'm one of those people that complain they are on a cruise! Just want to give you an honest assessment. The ship is beautiful with lots of great spaces and features after this refit. The ABC's lived up to their billing! Nine days was just right for us!!! Read Less
1 Helpful Vote
Sail Date: March 2019
We (a group of 31) chose this ship because of the "new water slide and water coaster." The ship was to be refurbished and greater than ever. The first original sailing on February 24th was canceled and RC should have canceled the ... Read More
We (a group of 31) chose this ship because of the "new water slide and water coaster." The ship was to be refurbished and greater than ever. The first original sailing on February 24th was canceled and RC should have canceled the next couple cruises. Only one water slide was open part of the time, the other leaked to the floors below. RC failed to check the air conditioning units on the ship while it was ported...it was extremely hot in the rooms, in the dinning areas, in the casino, in all areas. only 1/3 of the elevators worked and a few of the public restrooms were either closed or had water problems. The new cabanas on deck 12 were nice but the light fixtures in them were not secure, one fell on some of our group members and thankfully they didn't get hurt too badly. The next day, RC removed all of the light fixtures from the cabanas. The fitness centered was located on the deck...the room was not ready for equipment so they had a few things on the deck. We didn't have children with us but the children's areas did not open until March 6. The casino was so jam packed with chairs in both the table and slots areas that the folks using chairs could not possibly get through. The staff was very friendly as usual. Some of them were obviously just starting to work together, some of the tables took a very long time to get their dinners which were not what the people ordered. I found this to be very unusual since the dining staff is typically on top of things. It was so hot in the dining area that it was almost unbearable. I felt as if we were being forced to go dine at one of the pay restaurants... I was very disappointed that Royal Caribbean made the decision to set sail when it was obviously not ready. I would have rather rescheduled it. Read Less
2 Helpful Votes
Sail Date: March 2019
We chose this cruise because of the 9 day itinerary. And because of how long we were in port at each stop. But unfortunately because Royal decided to set sale with the ship not being at 100% we did not get the full benefit. If you ... Read More
We chose this cruise because of the 9 day itinerary. And because of how long we were in port at each stop. But unfortunately because Royal decided to set sale with the ship not being at 100% we did not get the full benefit. If you had a child on this cruise you were very disappointed, which we did in our group. Adventure Ocean did not open until the 7th day of our 9 day cruise. Royal should have disclosed this to families up front before they had us all on board. But the worst part was, they kept saying, "it will be open tomorrow", and it never was until the 7th day. Also the one water slide never opened when we were on board and the gym, which my husband would have used everyday, never opened. We all felt like they could have been more transparent of what work still wasn't done and let us make the choice if we still wanted to sale or reschedule. The food in the dining room was very good, once we got it. Most nights it was over an hour before we got our entrees, and one night was 1 hr. 40 minutes, with a 5 year old at our table. We also loved the entertainment they had on board. Great Comedians and shows. Also, we had a lot of fun in the casino. The Bar staff in the Casino were great and helped to make our trip. A big shout out to Alex, who over sees the Casino Bar, he was great! The Itinerary though was fabulous, we loved everyone of our stops and how long we got to spend at each place. Read Less
Sail Date: March 2019
Pretty loyal to Royal and a very good cruise overall, but have to say I am disappointed in what I feel is a slippage in quality of food and communication. We booked this cruise about 8 months prior to departure. Brought our adult children ... Read More
Pretty loyal to Royal and a very good cruise overall, but have to say I am disappointed in what I feel is a slippage in quality of food and communication. We booked this cruise about 8 months prior to departure. Brought our adult children as well. 5 rooms total. Selected this particular ship for length of cruise and itinerary. Our room was a regular balcony. The children were all in various interior rooms. Let me start with the concerns. Navigator was coming out of dry dock after major renovations. The cruise before ours was cancelled because the ship was not ready. Many people were wondering if our cruise was going to sail or not. RCCL would have been wise to email all of us with an update and to assure the cruise was on but there was no communication at all. The upgrades were wonderful on the pool deck. Really liked the new look and vibe; however, one new water slide never opened on our cruise, the youth space never opened, and, most upsetting to me, was that the fitness center never opened. Additionally, there was NO communication from the ship’s staff about these closures nor if and when they would open. Daily trips to Guest Services and asking directly of Hotel Senior Staff members provided a variety of reasons and excuses for lack of openings but were always told they would open at some point during the cruise. They never did. Again, RCCL would have best served its guests by providing consistent, written, and proactive communication. The Guest Services Manager did not return my call to her so I had to track her down personally. She deferred me to corporate guest services, but after the cruise, corporate referred me back to the ship’s guest services. Being just shy of Diamond status, I found this lack of communication very unsettling and unprofessional. To cap it off, not once during the cruise did I receive any invitations or communication around being an Emerald member or any sense of welcome back to RCCL. This has left me questioning my loyalty to RCCL. Having sailed Holland America just before this cruise, I also felt the food in the Windjammer was subpar compared to HA’s wonderful buffet service. Main dining room food and service was quite good on Navigator though. Love the Mexican eatery on the pool deck. Ate there a lot. Enough of the concerns. Our balcony room was clean and spacious. Bathroom was the usual tight squeeze but I am used to this. The continual pool deck music and vibe were outstanding. Music was excellent at all venues. Entertainment for the shows was also pretty good. Room service was also solid. The theme nights were fun. The ice show was outstanding—went twice. Played laser tag—also fun. Couldn’t run on the outdoor jogging track—too crowded and temporary gym (7 machines) was less than excellent. The exercise bikes were found in 1-2 inches water every morning because of deck washing at night. Labadee (spelling?) beach was beautiful. Pretty crowded at lunch time and food was just okay. Our ports of call were all good though Bonaire stands out as exceptional after taking the water taxi out to Little Bonaire for snorkeling. Such blue waters and lots of fish. Everyone in our group had a lot of fun. There’s plenty to do on the ship during sea days. Getting on and off the ship was seamless. Everyone in our group was sad when the cruise ended and I think everyone would enjoy another another RCCL Cruise. My expectations are high though, especially after spending as much money as we did to make this cruise happen, and they were not fully met on this cruise. I am not sure if I will cruise RCCL again, even though I am one cruise away from Diamond status. This makes me sad because I have been loyal to Royal all these years. We’ll see. Read Less
5 Helpful Votes
Sail Date: March 2019
First cruise after it being refurbished. We chose this cruise because of its itinerary and it being 9 days. The renovations to the ship are very nice. Unfortunately some were not complete so, therefore, we didn’t get the full ... Read More
First cruise after it being refurbished. We chose this cruise because of its itinerary and it being 9 days. The renovations to the ship are very nice. Unfortunately some were not complete so, therefore, we didn’t get the full benefit. If I would of had children along I would have been disappointed because one of the slides was not operational yet and the children’s play areas were not complete. For 70 year olds that didn’t care about those things it was great. Food, service and entertainment were all excellent. We were traveling with a group of 12 and everyone had a great time. Small complaint was the first couple of nights were slow in the main dining room but it got better as the week went on. Also, the only movies offered in the cabin you had to pay for. There should be at least one or two movies a day you don’t have to pay for. About the only TV was MSNBC and Fox News. I know you are not on a cruise to watch TV but sometimes you like a little quiet time away from the crowds and music. They showed movies out on the pool deck but you couldn’t hear and who wants to sit in the hot sun to watch a movie. We did feel that the ship felt a little crowded. I don’t know if it was because some venues were not open yet and everyone was pushed into the areas that were but at times it was crowded. Read Less
Navigator of the Seas Ratings
Category Editor Member
Cabins 4.5 0.0
Dining 4.5 0.0
Entertainment 5.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 5.0 0.0
Shore Excursion 4.0 0.0
Enrichment 2.0 0.0
Service 4.5 0.0
Value For Money 4.5 0.0
Rates 4.5 0.0

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