633 Royal Caribbean Navigator of the Seas Family Cruise Reviews

I saw a negative review, i believe they sailed the same cruise we did. I did not have the same experience and felt it worthy of a positive review. We have cruised Royal Caribbean since the 90's and have never been disappointed. ... Read More
I saw a negative review, i believe they sailed the same cruise we did. I did not have the same experience and felt it worthy of a positive review. We have cruised Royal Caribbean since the 90's and have never been disappointed. This cruise to the Bahamas was perfect for 2 kids under 11. The water slides on deck 13 entertained them all day. The food was what i expected, decent and ample choices. The dining room was nice and service was fantastic. We had a balcony room and the space was tight for 4 people, but who stays in their room... Coco Cay was amazing, the kids thought this was the coolest. I have sailed many other lines and some were comparable to RCL, one was slightly better and one was absolutely horrible. While it didn't impact my trip nor was the service i received affected, several of the staff members complained about not getting time off and being overworked. We look forward to our next cruise on RCL. Read Less
Sail Date September 2019
We have cruised with RC several times and always had a good experience. Recently we cruised on Harmony and loved it. When an opportunity came to sail on Navigator at a bargain price we said lets take a chance. When you cruise in Sept or ... Read More
We have cruised with RC several times and always had a good experience. Recently we cruised on Harmony and loved it. When an opportunity came to sail on Navigator at a bargain price we said lets take a chance. When you cruise in Sept or October you get the best rates since school is in session and its hurricane season. As far as the weather, you take you chances but we were lucky and had great weather. Navigator is an older ship but she is well maintained overall. The pool area just received most of a 100 million dollar refurbishment. The pool deck on Navigator is as nice as anything I've experienced and is comparable with the newest and largest RC ships. Food was very good. The restaurant servers were great and very accommodating. We actually preferred the food in the Windjammer by the pool because of the variety. We didn't do the specialty restaurants since this was intended to be a bargain cruise. Our cabin was an interior and overlooked the promenade. We loved it and actually preferred it to the balcony we had on the Harmony. The room was spacious and very clean with a great cabin steward. The cruise director was fantastic. Maybe the best we ever had and we've been on 15-20 cruises. The entertainment was good, but not up to the standards you get on the 7 day ships like Allure or Harmony. Overall it was good. The Quest game is X rated and if your not easily offended it's hilarious. Embarkation at the new Miami RC terminal was a breeze. You park in their garage and drop your luggage there. Disembarkation was the fastest and most efficient ever. We literally just walked off the ship without stopping except to have a screen shot of our faces at the kiosk. The RC Coco Cay island is the finest island resort stop ever. RC has turned it into a Disney style water park. It was a major highlight. I loved it and I'm not a beach person. The swim up bar is too cool, and the island buffet was great. Overall this was an excellent get away at a very good price. Read Less
Sail Date September 2019
Embarkation: We completed all our paperwork using the app prior to arrival which was really easy and took less than five minutes. The ship left out of Terminal A (Royal’s new terminal in Miami). We arrived at the port around 10:30 and ... Read More
Embarkation: We completed all our paperwork using the app prior to arrival which was really easy and took less than five minutes. The ship left out of Terminal A (Royal’s new terminal in Miami). We arrived at the port around 10:30 and were on the ship literally as fast as we could walk from curbside to the boat. Ship: This was our first time on a Navigator-class ship. We were very impressed. The facilities provided lots of variety in terms of both atmosphere and food options. The outdoor decks were nicely designed and included chairs, day beds, cabanas, and hammocks. It was really a nice change from the field of lounge chairs you see on Radiance class ships. We did notice some food service items which were left in the hallways throughout the cruise which was a little unsettling but other than that, the common areas were kept very clean. Dining: We did My Time Dining but enjoyed our waitstaff so much that we basically went at the time the Maitre’d assigned us so that we could keep the same table each night. The food was good and we felt like they had a better selection than our cruise a year ago. As I mentioned, our waitstaff Neftali and Ardvint) were amazing. They were the perfect combination of efficiency and hospitality. We were also travelling with our toddler so it was great to have some of the other staff like Jose (not sure what his job was, maybe an Assistant Head Waiter?) stop by each night to entertain the kid. Cabin: We had a great cabin. The Panoramic Oceanview room has a spectacular view and a good amount of space. Our cabin attendant, Georgiana was awesome. She would always make it a point to stop what she was doing and talk to us every morning and night, and by the end of our trip our daughter wanted to look for her every time we went out of the cabin. She really went out of her way to make us feel special. Entertainment: We didn’t go to a lot of the shows but we did go to iSkate the first night and it was amazing. The whole family enjoyed it and it’s definitely a can’t miss event. We also had several appearances by the Stowaway Piano Player. That’s a great addition and alway made for a surprise when the elevator doors opened and he was on there. As many other have said, the slides were available most of the week but the lines were ridiculously long so we never took the time to ride them. Ports: We stayed on the ship in Nassau and really don’t feel like we missed much. CoCo Cay really exceeded our expectations. We started out at the kids play area but decided mid-morning to go into the water park. They were charging $44 pp at the entrance and it was well worth it. We found that lines weren’t that bad in the morning or later in the afternoon. Seating around the wave pool, especially shaded seating, was at a premium. The slides were really fun and fast. Service: So, as the saying goes, “I’ve saved the best for last!” From Captain Angel all the way to the crew that goes around cleaning the ship, we found that just about everyone on board to be friendly and happy. Many went out of their way to interact with our toddler as well. The ship was nice but the crew is what made it special. Final Thoughts: We spent the last day (Sea Day) trying to figure out how to take another trip on Navigator before the crew turnover begins later this year. Need I say more? Read Less
Sail Date September 2019
Room was dirty, food was horrible. Stay away from Royal Caribbean, try others, their absolutely horrible. Called customer service, alerted them of our concerns, and only was offered $115 discount on a future cruise with them, I ... Read More
Room was dirty, food was horrible. Stay away from Royal Caribbean, try others, their absolutely horrible. Called customer service, alerted them of our concerns, and only was offered $115 discount on a future cruise with them, I respectfully declined after spending almost $2000 on a 4 day cruise and coming home extremely dissatisfied. Room was dirty upon entering. Our dinner reservation was double booked and we had to wait for another table, what’s the point of a reservation? The whole time they constantly are trying to sell you more stuff on the cruise, it’s like Royal Caribbean just wants to dig in your pocket the whole time your on vacation. Not one thing on the boat tasted fresh, every single thing tasted like it was precooked and warmed up and served. We have been on cheaper cruises and received way better service and food than Royal Caribbean. Never ever again! Read Less
Sail Date September 2019
Summary Pros: *Wonderful kids camp - ages 3 to 11 are all together and my kids said it was the best Adventure Ocean camp they’ve been to *El Loco Fresh Taco Station - food was good and they had enough ready items that you can ... Read More
Summary Pros: *Wonderful kids camp - ages 3 to 11 are all together and my kids said it was the best Adventure Ocean camp they’ve been to *El Loco Fresh Taco Station - food was good and they had enough ready items that you can grab something *For the size of the ship, pool options were good *Fun and attentive staff at Windjammer (if you can find a table to eat at) *Cool guy rides the elevator playing a piano! Cons: *Lack of entertainment - there was basically a comedian and 1 ice show that was shown twice *Navigator and Royal App out of sync so you could miss one of the VERY FEW events on board *Waterslides are cool in concept, but there were absurd wait times (+1 hour) for the Blaster slide and only a few mats for the the Riptide so only the same 15 people can ride it and you have to basically wait for someone to not want to ride it anymore , including port days! *Coco Cay bungalows are a complete waste of $400 and in general, excursions are over priced at Coco Cay The Details We are a family of 5 - 2 adults and 3 kids ranging in age from 4 to 10 and we are experienced cruisers; we are Emerald with Royal, and have status on Carnival, Disney and NCL but admit that Royal is our preferred cruise line at the moment. This was our first time on Navigator of the Seas but we’ve sailed Mariner, Oasis, and Allure recently. We knew Navigator was much smaller than Oasis and Allure and comparable to Mariner, so we knew what to expect, sort of. This was BY FAR our least favorite Royal Caribbean experience. The boat is OK, but there were a lot of small things that added up and left us frustrated and annoyed more often that I should be on vacation. There were some highlights but overall, I would not recommend this itinerary; Royal has much better experiences, including the Mariner. This was an overall, very subpar experience for us. It was not all bad, however. The ship was recently updated, which is how the water slides were added, the specialty restaurants added and according to the staff, how the kids camp was reconfigured. The camp, again according to the staff (I didn’t verify) is the first and only in the fleet to have ages 3-11 all together. My kids, who are experienced “Adventure Oceaneers” RAVED about the camp. They said it was the best one yet! Staff was very nice and friendly but there is a 90 person capacity to the camp so while I don’t know of anyone turned away, it’s possible, I suppose. The dining room was OK. Staff didn’t really go above and beyond like they usually do. We had early seating and only ate there on nights 1 and 3. Nights 2 and 4 we did Windjammer/Cafe Promenade so that may have played into the issue, but dinner took a solid 2 hours so we decided to mix it up for the kiddos. Johnny Rockets was nice. It was an “express” which I personally prefer because you only pay for what you eat and you only order what you want. On other boats it’s a cover and you can eat as much as possible. On this ship, they give you a pager and you can eat your food anywhere on the ship, although there are about 4 tables near the restaurant on the pool deck. Opposite Johnny Rockets is El Loco Fresh Taco. On other ships this is where the grill for hot dogs and hamburgers typically is. I personally loved this venue. They have warm flour tortillas, and will serve you the protein and you can then hit the toppings station and add lettuce, salsa, cheese, cilantro, etc. They also offer premade cheese and chicken quesadillas and beef and chicken burritos, and tortilla chips. Wonderful for a quick way to feed hungry, soggy kiddos! The opposite could be said of Cafe Promenade. Since the boat is smaller there’s no Sorrentos so the only place to get pizza was at Cafe Promenade. They had 2 lines and we could just get pizza or the sandwiches. I left my oldest to watch the other 3 because we were in a rush to do the escape room, and I tried to order 4 cheese and 4 pepperoni slices. I waited on line for 5 minutes and was denied. The pizza limit is 4 slices per person! I pointed to my children and said “I need to feed them all dinner, they’re too little to wait on line with me and carry hot pizza?” The woman, Jialu, said “maybe you should drop this off and get in line again.” So I did. Waited TEN minutes next time because people came and by time I get up to the front she was out of cheese pizza and said “3 minutes” so I waited TEN MORE minutes for 2 slices of cheese pizza. I get it, I understand the procedures but when you can see my kids with no plates of food and unapologetically ruin dinner for my entire family it’s absolutely absurd. Not the Royal service I am used to. Windjammer is great, staff is great, food is standard but it’s way too tiny. We almost never got a table in there. I really wish they removed Jamie’s and Chops and let people eat in peace, but alas we had to take our food to our room for lack of seating more than once. There’s also an good balloon artist at breakfast who made really cool balloon animals for the kids for free, which my kids were delighted with. Aside from the seating availability, great service in Windjammer! Entertainment on the ship, compared to others, is light at best. There is one show and one ice show. Ice shows were at 1 and 3 pm on the last sea day and the one show was after Coco Cay. Other nights there was a comedian. Not anywhere near what you get on Oasis or Allure. Not a lot of activities planned for the days either, especially the sea day. Perhaps it was just a lousy cruise director but there wasn’t too much to do on board. The printed Navigator Times/location planner was not in sync with the Royal Caribbean application so we decided to do trivia on sea day to entertain the kids and the app sent us to Boleros. Well at 10 minutes past, another guest asked the bartender (who pulled out the paper) and said “no it’s in Schoonmaker bar”. We had 3 really disappointed little kiddos and they had 2 annoyed parents. When we told the person running it she unapologetically pointed to the paper and said “you should always check the paper one. The app is usually out of date.” Great. There is the main pool and splash area and 3 hot tubs (2 on deck 11 and 1 on 12). For the size of the boat the pools are fine, arguably bigger than what I’ve seen on other ships so that was nice. We did not use the Solarium pool because of the kids but that looked nice too. Another addition of the remodel was The Perfect Storm. The Perfect Storm is the area with the 2 waterslides - Riptide is a slide that requires a mat, which is provided at the bottom of the slide. There are about 15-20 mats on board, so if you don’t get a mat, you have to wait until someone doesn’t want to ride anymore as they don’t collect the mat at the bottom of the slide; if you have one you can keep it and ride the slide over and over. This caused some frustration and disappointment from hot, soggy people who want a turn. Even on port days there is a wait, which was very disappointing. The other slide is called the Blaster and is very similar to Disney’s Aquaduck. The tube holds 1 or 2 people but the combined weight of the 2 people had to be 100 lbs. The height restriction for this was 48” I believe, but it was less on Riptide so my youngest could only do the Riptide. The wait for the blaster was insane - over an hour at some point. There’s nothing you can do; it’s a bit of supply and demand but it was not really worth the wait. Tip - this is not much different from any other cruise, and we planned for it! We fed everyone a HUGE breakfast before boarding the boat and everyone boarded In bathing suits so we went straight to these 2 slides. There were plenty of mats available for Riptide and my older kids did the blaster about 10 times. Thankfully we kind of got our fill because there was not a opportunity to ride again due to the long waits/lack of mats. We rode the slides and did FlowRider until they got bored, basically on embarkation day. Then we grabbed tacos and went to muster! The FlowRider staff was OUTSTANDING. I’ve done it on other boats and usually they tell you what to do and you wipe out. Here they really worked hard to get people on the board and kneeling, etc. My oldest left it feeling accomplished and not frustrated which was awesome. The casino is eh. The non-smoking section is like 15% of the place so it just stinks in there. Nothing too outstanding either way. Finally, Coco Cay. We had not been in a while and they are constantly remodeling so we booked the Beach Bungalow. It was $399 and accommodates 6. We’ve done cabanas at Disney, and with Royal but the $800 cabana felt like more than we needed so we did the bungalow. It was an absolute waste of money. We got off the boat at 8:15 which was great! Got the the bungalow and checked in. There were LOADS of free chairs and umbrellas on the beach at that time. We get our bungalow only to find out the section is neither private nor patrolled! We had people who did not pay sit on our lounge chairs, smoking cigarettes next to us, and laying out in front of and next to our bungalow! All you get is a 1 walled building, 4 bottles of Evian, 2 floating mats and 4 loaner beach towels. You get no privacy, and 2nd hand smoke. I asked those who were using our chairs to move, and they did, but they simply brought chairs down from the beach area. It’s not patrolled so I had to tell the people at the check in area that they were like on top of us. When I told them they moved the chairs but the guests didn’t leave, they set up their towels and lit their smokes! Anyone is allowed - it’s not roped off or patrolled - you don’t even get bar service and it’s a decent walk to the buffet. I STRONGLY discourage this particular excursion. Other than that, Coco Cay is ok. I realize Royal is trying to accommodate all price points but I think that things are kind of pricey. $80 for the water park is ok but it was PACKED. We didn’t do it but we could see the waits for the slides and it wasn’t pretty. The free stuff was fun. We explored a little after my oldest got stung by some jellyfish. They have a cute pirate splash pad with kiddie waterslides and another area for kiddie waterslides and a bucket that fills and splashes. It was nice enough. The buffet was very good; Royal did a good job planning the area to eat and it has ample food options and seating. Overall, it was, again, my least favorite Royal experience. Will not do this itinerary again, simply not worth it to us. My recommendation is the Oasis, when it returns Read Less
Sail Date August 2019
My family and I were looking for a quick getaway before school started back up again. We mainly chose this cruise because we wanted to see the newly renovated CocoCay and it did not disappoint. The ship was spotless, had plenty of staff, ... Read More
My family and I were looking for a quick getaway before school started back up again. We mainly chose this cruise because we wanted to see the newly renovated CocoCay and it did not disappoint. The ship was spotless, had plenty of staff, tons of places to sit and hang out. Our inside stateroom had a virtual balcony that we loved. We were expecting a small picture of an ocean view, not the full size live video feed. It was awesome!! If you are bored on this ship you are not looking hard enough because there are so many hints to do and see. Our dining room experience was awesome, we loved our waiters Rodrigo and Tomas and the food did not disappoint. I think I went to El Loco Fresh on the pool deck probably around 10 times throughout the 4 day cruise. The food was amazing and depending on how hungry you were you could get a snack or a meal. They advertised the Perfect Day at CocoCay a LOT but it lived up to the hype. The thrill park was tons of fun and the pool was refreshing. There were waiters everywhere and bathrooms and food were plentiful. I have been an avid NCL cruiser in the past but this Royal Caribbean cruise was a welcome change and I am looking forward to many more of them in the future. I can’t recommend this ship enough! Read Less
Sail Date August 2019
We chose this 4 day Bahamas and Perfect Day at Coco Cay cruise for a few reasons. It was our last summer blast before school starts next week, we wanted to see the new Coco Cay and we wanted the Navigator with the new additions to it. In ... Read More
We chose this 4 day Bahamas and Perfect Day at Coco Cay cruise for a few reasons. It was our last summer blast before school starts next week, we wanted to see the new Coco Cay and we wanted the Navigator with the new additions to it. In summary this has been one of the best cruises we have been on period. The Ship: the Navigator was simply beautiful. We loved the additions to the promenade as well as the improved pool area. We spent a lot of time in both. Playmakers was a highlight for us. Great service (shout out to Ann) and I loved the fun family atmosphere. We played jenga, and enjoyed the house band set up nearby. The pools are amazing and the water slides are even better. We loved the cabanas on deck. Our 6 year old did the slides so much the staff knew her by name. Speaking of which the Adventure Camp was one of the best. The play area is huge and they have wonderful activities. Our daughter kept asking “is camp open yet”. I also received services at to dry for and Monique was great. Friendly to talk with and she did a great job. Dining: I was a little disappointed in dining but nothing was terrible. It was all just average. The Buffett was the same most days with slight twists. But so was the dining room. Food was good but not great. No wow factors for us there. Ports: we did not get off the ship in Nassau having been there numerous times before and enjoyed the pool and water slides with hardly any people. What we LOVED was the new Perfect Day in coco cay. Splash away bay was perfect. Our daughter could have spent all day there so much fun for the kids. We walked around and spent time in the beach. Again clean, fun and amazing time. The food there was the best. Great steak sandwich, amazing mango water, fresh fruit etc. Shows: we attended two of the main shows and the ice show. What can I say about the ice show except WOW. The drone opening was amazing and the performers were top notch. Overall the staff was amazing. So friendly, went out of their way to help and just loved their experience there which showed. Sometimes you find some staff who were burned out but not on this ship. Kudos to all! Read Less
Sail Date August 2019
The ship was very pretty, had most of what we like in elegant decor to delight our senses and keep us dazzled. The food, too, was very good, possibly the best we have experienced in a wealth of cruises we have taken with a variety of ... Read More
The ship was very pretty, had most of what we like in elegant decor to delight our senses and keep us dazzled. The food, too, was very good, possibly the best we have experienced in a wealth of cruises we have taken with a variety of cruise lines. We had an inside cabin off the Royal Promenade, which meant we had a window that looked down at the shoppers. The room, itself, was very nice, with a window seat as well as a little couch, besides the desk chair. It was roomy, with enough nooks for storage for our short 4-day cruise, that I would consider to book such a cabin again. However, the bed was hard - I mean board hard! Our quality of sleep was not good for the 4 nights. We tossed and turned most of the night, only to fall asleep and wake much later in the morning because we had no sense of day or night because of being in an inside. This sleep pattern disrupted our usual cruising routine. Anxious to start using the Workout room, we went straight there the first morning. The weight-powered machines were adequate, but when we attempted to use the bikes, treadmill, etc. they all were password accessible. The place hummed with activity, and I saw no staff member there that would assist us in how to activate any of these equipment. So... we left, and never returned to the workout room for the duration of the cruise. We dined twice in the dining room with our open dining option, and the service was good both times. We actually made a reservation for those dining nights when we first boarded the ship. I asked the staff taking our reservation which night was formal nigh, and he informed me that they do not do formal nights anymore. Having packed my husband’s suit, I was disappointed this wasn’t made clear on their webpage. We cruised with my daughter and her family, and I hoped to get a nice picture of us all decked out in our best attire. Originally the formal night is the second night of shorter cruises, but we chose a different night to go to the dining room, to better fit with our daytime plans. But what I wasn’t told is that RCI or maybe just this ship does a Dress Up anyway you Like evening which is the same as formal night, and all the photographers were on hand... and we missed it as we sat upstairs in the Windjammer enjoying the casualness of the night, unknowing... The focus on hand-washing as people entered the Windjammer was humorous, with staffers playing guitars, singing and prancing around “washy-wash your hands, scrubby, scrub your hands” to popular tunes, and with the exception of one very tuneful fellow, sung painfully off key. The service there was good to excellent, but I found the tables so close together, and the chairs difficult to move on the carpet, that it was a struggle to get up and return to your table, weaving through tables and chairs heavy with other diners. No more pretty glassware is given in the specialty drink. I was told that stopped, even though their website still shows pictures of those lovely glasses. Huge disappointment, hoping to add to my collection. But about the drinks, it costs around $15 per glass. Plan to drop $30+ for two drinks... making those high priced “drink plans” a better choice for some. Bingo was rather a disappointment, too. Less games, higher prices. No fun Bingo Lingo. Rush, rush, rush. And the same for all the Trivia gatherings we experienced. Boring. Regarding the dance and singing talent of the theatre shows, It was an experience we could have better spent watching TV in our cabin room. But, ah, there were no movies to be seen on that TV without paying $12 to rent. This included movies the ship was showing poolside each day. It didn’t seem fair. So, hanging in the room was not an option on this ship. But lounging in the Solarium was a real relaxing. Bring a good book or two, and find a pool bed. Or maybe a hammock on the upper open decks. But if you grab a towel or two, be warned that if you will need to show your sea pass, and then must return them, Showing your sea pass again. Maybe bring your own beach towels might be the better choice? If you are real savvy with technology, then maneuvering the RCI Ap to find out what’s going on day-to-day, hour-to-hour will be all you need on your phone, providing it is no more than a couple years old model. Otherwise, you can still tote around the paper version, as we did. The Ap was difficult to navigate, and caused more frustration than convenience. We stopped at CocoCay, and it is huge. Daughter had booked a beach bed for her family, and when she stepped off the pier entrance, there were no signs to direct her to where they were. They went to the nearest beach, and walked the sand till they found them an hour later. Later it was discovered that there was an exclusive transport cart to take people to the private beach where rage beach beds were. It took us longer to find them, as we dragged our rented water mats along with our beach bag. We stopped to ask where the beach beds were, and staffers there were clueless till one took the measures to investigate, and put us “elderly” people on a cart transport to the exact beach. It was a nice, quiet beach, I mean very nice. The kids spent the day finding all sorts of sea creatures in the shallows and along their walk through the sandbars. But the beach was far removed from the fun children’s activities, so put on your walking shoes when visiting CocoCay. The second port stop was at Nassau. We stayed on the ship, We noticed that the pier was different. They have added more piers changing the look of the cruise port entrance. It had been a few years since we last were docked in Nassau. And lastly, our final bill. We compared the cost to what they changed our credit card, and it did not jive. I have inquired with RCI and have not received a response from them. And, no, we did not a make any additional purchases on our last day. So...? Be mindful that their bookkeeping might have some chinks in their otherwise Royal Caribbean armor. Read Less
Sail Date June 2019
Approaching Diamond Members, so we Love Royal Caribbean. The newly renovated Navigator is well done. The Port of Miami RCCL boarding process was greatly improved as we were on the ship in less than 15 minutes. The music was great on ... Read More
Approaching Diamond Members, so we Love Royal Caribbean. The newly renovated Navigator is well done. The Port of Miami RCCL boarding process was greatly improved as we were on the ship in less than 15 minutes. The music was great on this ship thanks to the Royal Caribbean Orchestra with the High C's Horn section, Directed by keyboardist, Hugh Little, a very gifted and talented Musician from Michigan, he made the cruise a fun experience for us. As a professional musician myself, I was so impressed by the talent these players demonstrated. We hope they stay together on the Navigator since we are going again in October. The other highlight for us was the Cruise Director, Yugo. What a fun, upbeat person. He sets the "fun" tone for the cruise and he should be commended. Make sure you go to the shows and you will enjoy his personality. The Ice Show "Reaching For The Stars" is a must see. The skaters are very talented (Olympic Quality) and the high-tech use of lighted drones during the show was very impressive. Specialty Dining has become disappointing. Chops Grill on this ship as on our previous cruise, Allure of the Seas was very disappointing. The "casual" atmosphere with the removal of the tablecloths ( replaced by Plastic Mats ?) was a turn off. When you pay for specialty dining you want it to be special, right? Well, that is our thinking. So, in the future, we will not be paying the extra fee and just stick with the MDR (Main Dining Room), which in our opinion was much nicer. Our waiter and head waiter were amazing and very friendly. We hope to see Priscilla and Rosebeth again. Excellent service! The renovated Coco Cay is very nice. No more tendering in to the island thanks to the new pier. The waterpark is a must for the kids and family. Multiple restrooms, bars and food stations is a very nice improvement. Overall, this is a very nice four day cruise on the Navigator. Going again on her this October. Read Less
Sail Date May 2019
We chose Royal Caribbean because we got tired of Carnival. Our ship , Navigator of the Seas was a 7 day western cruise. Great itinerary. Nice ship. However, the food on this ship was just subpar! It was awful in the Windjammer and ... Read More
We chose Royal Caribbean because we got tired of Carnival. Our ship , Navigator of the Seas was a 7 day western cruise. Great itinerary. Nice ship. However, the food on this ship was just subpar! It was awful in the Windjammer and the main dining room. Completely disappointed Would not feed that so called food to my dogs! Carnival being a lower class line has much better food! The waite staff in the dining room was fabulous. Shout out to Nuran, Dandung & Hainin. Great guys!!! The service on the entire ship was excellent! The activities were also very disappointing!!!. No good shows and the comedy shows were limited and sporadic so if you missed the show you were not going to see it. But again the food, horrible! That was our first Royal cruise and probably our last.....Wondering if the food was just lousy on this particular ship or all Royal Caribbean ships.?? Read Less
Sail Date April 2019
We chose The Navigator of the Seas because of the ports of call-Western Caribbean and wanted our kids to experience a Royal Caribbean ship with all the fun activities (rock climbing wall, FlowRider, Royal Promenade, etc.). After booking ... Read More
We chose The Navigator of the Seas because of the ports of call-Western Caribbean and wanted our kids to experience a Royal Caribbean ship with all the fun activities (rock climbing wall, FlowRider, Royal Promenade, etc.). After booking our cruise about 9 months before sailing, we saw on the internet that our ship was due for an upgrade (dry dock) in early 2019. We were excited to hear that the ship would get a whole new pool deck, water slides, new restaurants and bars. Here is what you need to know about The Navigator of the Seas: DISEMBARKATION: We stayed at the Homewood Suites Lagoon. Nice hotel with free breakfast. Shuttle to the port was about 15 minutes and the cost per person was $12. There are restaurants within walking distance and a store in case you need last minute supplies. From the time we stepped off the van and boarding the ship-it was about 45 minutes-Not bad SHIP: Like I mentioned above the ship got a rework, or as Royal likes to call it: Royal Amped Up...$115 Million dollars worth! Here is what was done: -Basically the pool deck was totally redone. They re-imagined the pool area to a Caribbean resort-like feel. New waterslides, aquacoaster (first ever) -Near the pool a new bar the Lime & Coconut and El Loco Fresh (both very good additions) -Redone mini golf-very nice job-Same as what is on the Harmony of the Seas -New in the Royal Promenade: Starbucks, Bamboo Room Lounge, Playmakers Sports Bar -New restaurants: Jamie's Italian (Seriously good), Hooked (replaced Sabor)-These are both specialty for fee restaurants -Glow in the dark Laser tag and Escape Room (Fee for Escape Room) It also has the FlowRider, rock climbing wall, ice skating rink Before we left I watched video tours showing the Navigator before it was drydocked. It looked nice but let me tell you Royal did such a great job with the rework. CABIN: We decided to go mid ship with my wife in the balcony stateroom and our 3 kids across the hall in an interior cabin. We found this configuration to work well as the kids would hang in our stateroom until they went to bed. Royal replaced the carpet and had new bed linens when it was in drydock. I did notice some wear and tear on the balcony but nothing too noticeable. Our stateroom balcony was very nice. I know there are arguments in favor and against a balcony. My opinion: Get the balcony, people. You are on a cruise-it is totally worth it. End of discussion. DINING: Like I mentioned above we did opt for the specialty dining. We did a special where we did our first 2 nights at specialty dining restaurants. We chose Izumi and Jamie's Italian. Izumi was good; you have $35 to spend per person and let me tell you that is plenty. We got a few specialty rolls and some of us got the hot plate (they cook the meat in front of you on the table-very cool). With me being half Japanese I am a sushi snob...there I said it. The rice was a bit overcooked and mushi. I know this is sushi but it should not be mushi! Jaime's Italian was our 2nd night. My wife and I had eaten at Jaime's on Harmony of the Seas and did not think it memorable. This time on the Navigator it was memorable. From the service (shout out to Mihaela), appetizer (get the plank), entrees and desert (get the Tiramasu)-everything was great. As for the main dining room, we had an issue with our table. We had 2 staterooms. Knowing this, I called Royal a few times to make sure we were all going to be at the same table-they assured me we would. Well on our third night (first 2 nights were specialty) they were going to seat our 3 daughters with a couple of lovely elderly ladies and my wife and I at another table. I let the person in charge know and they did seat us all together but it was in the corner of the dining room. I talked to them and for the remainder of the cruise our table was by a window and all of us together. Shout out to Chris and Yogesh for making everything flow smoothly after that 3rd night. ENTERTAINMENT & ACTIVITIES: The shows at night were decent. The stand out was the ice skating show. They had some dancing shows and comedians that were good. Nothing inappropriate for kids. There was a very good activity crew member (actually the first person we did meet) named Aaron. When we first boarded the ship we wisely packed our swim suits so we immediately went to the FlowRider and that is where we met Aaron. He taught us how to maneuver on the FlowRider. We also saw him at laser tag and other times on the ship. He was just naturally funny and fun to be around. SERVICE: The overall service was good. Some memorable but nothing that absolutely stood out. Aaron on the activity crew was probably the one that did stand out. Also Totot our assistant waiter in the main dining room was good as well. PORTS AND SHORE EXCURSIONS: 4 Ports in 7 days-Oh My! Roatan, Honduras: We booked this independent from Royal. This was due to the fact we were trying to find a dive company that would accommodate my wife and I (PADI certified) and our 3 kids (non-certified) to dive together. We went with West End Divers and are so glad we did! Courtney & Joseph were our dive guides and Manon (the owner) made it possible for our whole family to scuba together (our own private scuba dive!) We highly recommend this company. Costa Maya: We did the zipline and waterslide excursion thru Royal at the Mayan Lost Kingdom. For whatever reason I was not expecting much. It turns out this was a super fun excursion. Also, it did rain a bit while we were ziplining which added to the fun (warm rain) Cozumel: We booked horseback riding for the girls and my wife and I booked a scuba diving excursion (both thru Royal) The scuba dive was great, we saw a shark, eagle ray and turtle. Also went thru a pass thru as well. The kids said they had a great time on the horse back ride as well Grand Cayman: We decided to go with the Sting Ray and snorkel excursion thru Royal. It was a nice excursion to do once (check the box). The water was absolutely beautiful and it was fun interacting with the sting rays. Looking back on this cruise, from the newly amped ship to the crew and dining to the 4 ports-we would say this was a very memorable cruise. If given the opportunity we would definitely go again in an instant. Royal did a great job in updating The Navigator of Seas. Read Less
Sail Date April 2019
Go to better, cleaner Caribbean islands (Aruba, Bonaire, Curacao) As a Diamond + traveler and using Jr. Suites, we had access to the Diamond and Concierge Lounges. How they screwed all diamond plus travelers by eliminating the ... Read More
Go to better, cleaner Caribbean islands (Aruba, Bonaire, Curacao) As a Diamond + traveler and using Jr. Suites, we had access to the Diamond and Concierge Lounges. How they screwed all diamond plus travelers by eliminating the concierge lounge and dumping all diamond+ travelers to the diamond lounge, small, no view, overcrowded, dark, etc Next cruise we will shop around with other cruise lines. No sense in being loyal to Royal Caribbean. Loyalty is a one way street with this Company. Food quality continues to diminish every year, they nickel dime you on everything and who can assure us that the mandatory gratuities ends up in the workers hands Anything you buy has a line for additional gratuities. If you purchase a drink or a food item, they each on an 18% gratuity and expect you to add an additional tip. Some elevators just go by you, usually the wait is on the long side Read Less
Sail Date April 2019
Took my 83 year old father on a cruise. We flew into Miami, stayed at Cambria Blue Lagoon (very nice) and took a $10 pp shuttle to the port. We opted for The KEY which gave us a lot of nice perks (internet, choice seating, free lunch at ... Read More
Took my 83 year old father on a cruise. We flew into Miami, stayed at Cambria Blue Lagoon (very nice) and took a $10 pp shuttle to the port. We opted for The KEY which gave us a lot of nice perks (internet, choice seating, free lunch at chops grill day 1, etc. Got dad a balcony room (8582), and myself a Promenade Interior (8583) directly across from his. My father loved his cabin ... the fresh air and views. My cabin, however, was awful. Terrible toxic, chemical, mothball-like smell. I asked housekeeping to help twice. Two different staff members agreed it was unbearable, but offered no solution, no other cabin, no sympathy. (See more in my cabin review). The cruise and excursions we're enjoyable for my father. He enjoyed the food, the shows, the waterslides, the staff, and his cabin. I found the shows, the cruise director and the performances to be a bit cheesy and annoying. We loved our two excursions booked through the cruise ... The Dolphin Swim in Nassau and the Dragon Zip Line in Haiti. Incredibly professional and worth every penny The cruise staff was friendly. And the ship overall was clean. Read Less
Sail Date April 2019
We chose this cruise based on price and intinerary. It was our first on RCCL and third cruise overall. Traveled as a family of four, with kids ages 9 and 11. We thought this cruise and ship were outstanding. We didn't realize upon ... Read More
We chose this cruise based on price and intinerary. It was our first on RCCL and third cruise overall. Traveled as a family of four, with kids ages 9 and 11. We thought this cruise and ship were outstanding. We didn't realize upon booking that it was going in for refurbishment, so that was a great surprise. Embarking and disembarking for us went well, but we were there very early at 11:30am. My understanding is that those that arrived even a half hour later waited for quite some time to board. The staff was outstanding, especially to our kids. The Flowrider and waterslide assistants were particularly helpful! Dining room staff and stateroom attendant were all very good, though I'd stop short of saying excellent. We were never nickel and dimed for anything. Just a few offers from staff for the specialty restaurants, but nothing beyond that. The photographers are there of course, but tolerable. Elevators were a struggle throughout the cruise. Waiting times were long and even when a car arrived, it was often full. Elevators were sometimes marked out of service. It would be improved if able bodied people who were only going one level would just use the stairs. For reasons I don't understand, the aft starboard set was the most reliable for us. We took great advantage of most of what the ship had to offer: - Waterslides: excellent. The single rider one is a bit fast for adults so I only rode it a few times. The double slide, where I could go with my kids, we did dozens of times. It was busy from 11-2 or so, and we avoided those times. After 4pm, we had the place to ourselves and took advantage! Great fun! It was usually open until 8pm. - Flowrider: My kids did this many times. Staff was outstanding in helping them! - Mini golf: Very well done and the best mini golf I've seen on a ship. Only complaint is that it is VERY poorly lit at night and it mostly unusable after sundown. - Basketball courts, table tennis, etc: your standard stuff. Equipment in great shape. - Pool loungers and pool: While the pool area was often crowded, away from the pool it never seemed too crowded. There were always plenty of chairs available somewhere on the ship. The areas by the mini golf course were usually available and well designed with wind blocks. The round sofa loungers are excellent and I want some for my backyard! A hidden gem is if you go to the Flowrider, on the starboard side is a staircase that goes down one level - there were 30 or so chairs down there that no one knew about. I usually had the whole place to myself, though it was sometimes shady depending on how the ship was oriented. The pools were excellent and never too crowded. My kids enjoyed them. - Laser tag: average. Music was painfully LOUD!!! We didn't go more often just because of the noise level in here. Bring earplugs. - Ice skating: My daughter loved it. Very nice setup and not crowded at all. Food: Windjammer: It's a buffet with standard buffet food. Desserts were excellent. I usually opted for whatever was on the carving tray and it was quite good. Music again too loud in here, and on too short a loop so that you hear the same songs over and over. By Day 5 of 10, it was irritating. It was well laid out and the all you can eat seafood buffet on the last night was excellent. Main Dining Room: We did My Time Dining and it worked out pretty well. We dined here 5 of the 9 nights. (The rest of the nights we were busy doing other things and just wanted a quick bite in the buffet.) One night they sent us to a table that was already occupied, but otherwise it was flawless. Service and food were very good. Prime rib on Night 1 was excellent. Same thing on Night 7 was disappointing. Not sure why. But otherwise, pretty good. Service was just as quick as an American restaurant. Loco Fresh: We loved this place for a quick bite to eat for lunch. Freshly made and great taste. No clue what to do with my dishes afterward though? We did not do any of the specialty restaurants or Johnny Rockets as the "included" food was plenty good for us. Entertainment: I thought it was excellent. We saw almost every show. The ventriloquist and hypnotist were our favorites. The Showgirl show was excellent, but the follow up Ballroom Show was very disappointing and slow. All other shows were above average. Live music throughout the ship was pretty good although there were some hits and misses mostly based on personal taste. Cabin: Small, as expected. We booked very late so we were on level 2. Not so bad 90% of the time, but there were two nights in which there was excessive noise (maintenance or machinery) from below, which woke us up, sometimes for an hour or so. I would try to avoid this level, though if it was all that was available, I'd still book it as the rest of the cruise was great! Temperature was perfect (although the rest of the ship was warm.) Shore excursions we did all on our own or third party. Haiti: beach (food provided on the beach is average to below average.) Aruba: horse riding with Rancho Notorious. Curacao: wandered Willemstad and visited the Maritime Museum, local shops, etc. Bonaire: glass bottom kayaking and (first time) snorkeling. Despite the few hiccups (noise, elevators) we would absolutely do this same cruise again. The staff were fantastic and the ship was immaculate. Read Less
Sail Date March 2019
We needed a break, and since our youngest was celebrating her 21st birthday the week before the cruise, we decided this was a perfect time. This was Navigator's third trip after her recent yard period, and she didn't disappoint. ... Read More
We needed a break, and since our youngest was celebrating her 21st birthday the week before the cruise, we decided this was a perfect time. This was Navigator's third trip after her recent yard period, and she didn't disappoint. On this cruise we had me (59), SWMBO (54), our son (26), our daughter (21), SWMBO's sister (59) and her husband (68). We travel often with my sister-in-law and brother-in-law and will continue to do so as long as they will have us. We always have a great time with them. Embarkation: Normally, embarkation is quick with little to no wait. Not this time. It seemed the folks from the cruise before ours were slow to leave the ship, so we were standing around in a crowded embarkation center for quite some time. We arrived around 1030 and didn't board until between 1200 and 1230. There was a large group that had been corresponding on social media and here on Cruise Critic and we were able to meet up with some friends of ours while waiting to board. Meals - Windjammer: The food in the Windjammer this cruise was up to its usual standard - decent, not outstanding, but it filled the void. Some was very good (especially the desserts) and some not so much (avoid the Eggs Benedict - the toughest English Muffins I have ever seen). As usual, the staff in the Windjammer was great, and overall it fit the bill. Meals - My Time Dining: Before cruising, we booked My Time Dining for 1800 each night of the cruise. First night - no problem. We were promptly seated and had a great table - first table on the left as you enter the dining room. The table has a decorative wall surrounding it that made it feel more private than the other tables. We really liked it. The second night, the computer system had our reservations at a different time 1715, but having booked everything for 1800 before leaving, we arrived at 1800. Of course, our table was given to another group, so we got moved to a new table with a different waiter and assistant waiter. It all worked out great though, as our waiter, Francisco, and his assistant, Shuzhen, were wonderful. Shuzhen is from China, and she told us some folks have trouble pronouncing her name, so she told us to call her by her family name - Moh. They were so friendly and attentive - absolutely terrific. The food was very good, except for one night when a number of us ordered the Braised Beef Short Rib - it was so bland. As for the rest of it - truly excellent. Bars - we all had the drink package and, as usual, it did not disappoint. The bar staff on the Navigator make killer Frozen Mojitos, Bushwhackers, and Mudslides. Their Moscow Mule could use some work though - theirs is basically vodka and ginger beer with a lime garnish. Ports: we hit Labadee, Aruba, Bonaire and Curacao on this cruise. We only booked excursions thru RC for Labadee - the Jet Ski excursion (we love this one), and my daughter loves the Zip Line. As for the other ports - In Aruba, we booked the JetLev (the water jet pack) for our son and daughter thru a local company (Red Sail Sports if I recall correctly - SWMBO did the research and booked it). Our son took to it immediately and loved it. Our daughter had a face-plant in the water and got a snoot-full of ocean, so she decided that was enough for her. The folks at Red Sail were outstanding. They meet you at the pier and drive you to their location. The driver gave us great tips for using the bus system in Aruba as the plan was to go to Arashi Beach after the JetLev. We grabbed lunch with our friends from NJ (whose son also did the JetLev) at a small joint by the beach - nothing special there. Afterwards, my daughter wanted to go back to the ship, so she and I took the bus back to the port while the rest took the bus in the other direction to Arashi Beach. Aruba is beautiful, and everyone had a great time. In Curacao we walked around town and did some shopping and sight-seeing - took it easy that day. We ate lunch at the Iguana Café along the canal next to the Queen Emma Pontoon Bridge. We got to see the bridge open and close a few times while we ate. Pretty good food there - we pretty much dined on the appetizer menu and really enjoyed it. It is an easy walk from the ship. In Bonaire, we rented golf carts for the day from Bonaire Cruisers, and that is definitely the way to go. They are two blocks from the dock, and they gave us great directions and maps and off we went to explore the island. From the salt flats, flamingo sanctuary, the old slave quarters, the lighthouse, the windsurfers and all the divers, we really enjoyed the leisurely trip around Bonaire. Highly recommended. Disembarkation - things ran a little slowly as the escalator that takes you from the ship to customs broke down. There was about an hour delay getting off the ship as a result, but we got our bags and got thru customs with no problems. Overall, we loved this cruise and were ready to get right back on the ship when we disembarked. I highly recommend this itinerary Read Less
Sail Date March 2019
We had a wonderful time on the newly refurbished Navigator. We chose this cruise because we had always wanted to see the ABC islands and this was a nice 9 day out of Miami, saving us airfare to Puerto Rico. We had sailed on Navigator ... Read More
We had a wonderful time on the newly refurbished Navigator. We chose this cruise because we had always wanted to see the ABC islands and this was a nice 9 day out of Miami, saving us airfare to Puerto Rico. We had sailed on Navigator before and were excited to see her after this impressive refit. We booked a balcony and travelled with my sister's family who has kids the same age as ours (10 and 12). We had adjoining rooms and were able to open the balcony door to share the space. As with anything there were some hits and some misses that I will summarize: Hits - the new water slides are great. By far the most fun we have tried at sea. The two person raft slide was perfect to go down with our kids. - the addition of a splash pad for the little ones was appreciated by several families - the new El Loco Fresh was a hit. Great tasting Tex Mex fajita style food that was included at no extra charge. Nicely located by the pool for lunch or a snack - the new sports bar was very popular - they actually had a professor of astronomy on board giving lectures. They were fascinating and our oldest loved it - the new ice show was a great production with some effects I've never seen before - The evening shows were entertaining. The Royal productions shows had very talented singers and dancers. The comedians were hysterical. - this itinerary was all we hoped for. We thought Aruba would be the highlight, but snorkeling at Bonaire was simply like swimming in an aquarium. Truly an unspoiled gem Misses - the new Johnny Rockets Express was disappointing. The food was good, but it is now an open area next to the pool. You lose the charm of dining in a 50's diner and no more dancing and singing staff. The pool noise was so loud that the manger actually had to unplug the speaker near Johnny's so that the staff could hear what people were ordering. - speaking of noise, I lost count of the number of people wearing noise cancellation at the pool deck. Someone had it turned to "11" ! - our cabin was disappointing. Our glass door to the balcony had a wind leak. We had maintenance out twice to fix, but they could never get a good seal. For a ship just out of dry dock, they had not fixed some of the basics. Also, the door that lets you merge two adjoining balconies would not latch and would bang around if you didn't keep it closed. Definite design issue here. - the ship definitely is more crowded. The staff told us that with the additional cabins and 3rd or 4th person bunks, they could cram an additional 1400 people on Navigator. You noticed it at show times, dinner seating and elevators. Not horrible, but definitely noticeable. - the crew as a whole seemed to be finding their feet. Not sure if it is because they came out of dry dock 2 weeks prior, but there seemed to be a lot of scrambling. Two of our dinners took 2 hours+ for no really good reason. Our cabin steward was simply the worst we ever had with Royal. Barely was seen and often didn't get to our rooms until lunch time and around 9:00pm at night - we wanted to do the Escape Room but had to pass. They charge $20 per person regardless of party size. If the 8 of us signed up it would be $160! We could do 4 escape rooms back home for that much. Also, no children under 12 were permitted, so we passed. I never talked with anyone that had done it the entire cruise. I'm guessing it won't be around long. - the Main Dining Room was good most of the time. My concern is that the menu choices seem to be fewer and fewer with each cruise. For all that, we had a wonderful time. I don't want to give the impression that I'm one of those people that complain they are on a cruise! Just want to give you an honest assessment. The ship is beautiful with lots of great spaces and features after this refit. The ABC's lived up to their billing! Nine days was just right for us!!! Read Less
Sail Date March 2019
We (a group of 31) chose this ship because of the "new water slide and water coaster." The ship was to be refurbished and greater than ever. The first original sailing on February 24th was canceled and RC should have canceled the ... Read More
We (a group of 31) chose this ship because of the "new water slide and water coaster." The ship was to be refurbished and greater than ever. The first original sailing on February 24th was canceled and RC should have canceled the next couple cruises. Only one water slide was open part of the time, the other leaked to the floors below. RC failed to check the air conditioning units on the ship while it was ported...it was extremely hot in the rooms, in the dinning areas, in the casino, in all areas. only 1/3 of the elevators worked and a few of the public restrooms were either closed or had water problems. The new cabanas on deck 12 were nice but the light fixtures in them were not secure, one fell on some of our group members and thankfully they didn't get hurt too badly. The next day, RC removed all of the light fixtures from the cabanas. The fitness centered was located on the deck...the room was not ready for equipment so they had a few things on the deck. We didn't have children with us but the children's areas did not open until March 6. The casino was so jam packed with chairs in both the table and slots areas that the folks using chairs could not possibly get through. The staff was very friendly as usual. Some of them were obviously just starting to work together, some of the tables took a very long time to get their dinners which were not what the people ordered. I found this to be very unusual since the dining staff is typically on top of things. It was so hot in the dining area that it was almost unbearable. I felt as if we were being forced to go dine at one of the pay restaurants... I was very disappointed that Royal Caribbean made the decision to set sail when it was obviously not ready. I would have rather rescheduled it. Read Less
Sail Date March 2019
We chose this cruise because of the 9 day itinerary. And because of how long we were in port at each stop. But unfortunately because Royal decided to set sale with the ship not being at 100% we did not get the full benefit. If you ... Read More
We chose this cruise because of the 9 day itinerary. And because of how long we were in port at each stop. But unfortunately because Royal decided to set sale with the ship not being at 100% we did not get the full benefit. If you had a child on this cruise you were very disappointed, which we did in our group. Adventure Ocean did not open until the 7th day of our 9 day cruise. Royal should have disclosed this to families up front before they had us all on board. But the worst part was, they kept saying, "it will be open tomorrow", and it never was until the 7th day. Also the one water slide never opened when we were on board and the gym, which my husband would have used everyday, never opened. We all felt like they could have been more transparent of what work still wasn't done and let us make the choice if we still wanted to sale or reschedule. The food in the dining room was very good, once we got it. Most nights it was over an hour before we got our entrees, and one night was 1 hr. 40 minutes, with a 5 year old at our table. We also loved the entertainment they had on board. Great Comedians and shows. Also, we had a lot of fun in the casino. The Bar staff in the Casino were great and helped to make our trip. A big shout out to Alex, who over sees the Casino Bar, he was great! The Itinerary though was fabulous, we loved everyone of our stops and how long we got to spend at each place. Read Less
Sail Date March 2019
Pretty loyal to Royal and a very good cruise overall, but have to say I am disappointed in what I feel is a slippage in quality of food and communication. We booked this cruise about 8 months prior to departure. Brought our adult children ... Read More
Pretty loyal to Royal and a very good cruise overall, but have to say I am disappointed in what I feel is a slippage in quality of food and communication. We booked this cruise about 8 months prior to departure. Brought our adult children as well. 5 rooms total. Selected this particular ship for length of cruise and itinerary. Our room was a regular balcony. The children were all in various interior rooms. Let me start with the concerns. Navigator was coming out of dry dock after major renovations. The cruise before ours was cancelled because the ship was not ready. Many people were wondering if our cruise was going to sail or not. RCCL would have been wise to email all of us with an update and to assure the cruise was on but there was no communication at all. The upgrades were wonderful on the pool deck. Really liked the new look and vibe; however, one new water slide never opened on our cruise, the youth space never opened, and, most upsetting to me, was that the fitness center never opened. Additionally, there was NO communication from the ship’s staff about these closures nor if and when they would open. Daily trips to Guest Services and asking directly of Hotel Senior Staff members provided a variety of reasons and excuses for lack of openings but were always told they would open at some point during the cruise. They never did. Again, RCCL would have best served its guests by providing consistent, written, and proactive communication. The Guest Services Manager did not return my call to her so I had to track her down personally. She deferred me to corporate guest services, but after the cruise, corporate referred me back to the ship’s guest services. Being just shy of Diamond status, I found this lack of communication very unsettling and unprofessional. To cap it off, not once during the cruise did I receive any invitations or communication around being an Emerald member or any sense of welcome back to RCCL. This has left me questioning my loyalty to RCCL. Having sailed Holland America just before this cruise, I also felt the food in the Windjammer was subpar compared to HA’s wonderful buffet service. Main dining room food and service was quite good on Navigator though. Love the Mexican eatery on the pool deck. Ate there a lot. Enough of the concerns. Our balcony room was clean and spacious. Bathroom was the usual tight squeeze but I am used to this. The continual pool deck music and vibe were outstanding. Music was excellent at all venues. Entertainment for the shows was also pretty good. Room service was also solid. The theme nights were fun. The ice show was outstanding—went twice. Played laser tag—also fun. Couldn’t run on the outdoor jogging track—too crowded and temporary gym (7 machines) was less than excellent. The exercise bikes were found in 1-2 inches water every morning because of deck washing at night. Labadee (spelling?) beach was beautiful. Pretty crowded at lunch time and food was just okay. Our ports of call were all good though Bonaire stands out as exceptional after taking the water taxi out to Little Bonaire for snorkeling. Such blue waters and lots of fish. Everyone in our group had a lot of fun. There’s plenty to do on the ship during sea days. Getting on and off the ship was seamless. Everyone in our group was sad when the cruise ended and I think everyone would enjoy another another RCCL Cruise. My expectations are high though, especially after spending as much money as we did to make this cruise happen, and they were not fully met on this cruise. I am not sure if I will cruise RCCL again, even though I am one cruise away from Diamond status. This makes me sad because I have been loyal to Royal all these years. We’ll see. Read Less
Sail Date March 2019
First cruise after it being refurbished. We chose this cruise because of its itinerary and it being 9 days. The renovations to the ship are very nice. Unfortunately some were not complete so, therefore, we didn’t get the full ... Read More
First cruise after it being refurbished. We chose this cruise because of its itinerary and it being 9 days. The renovations to the ship are very nice. Unfortunately some were not complete so, therefore, we didn’t get the full benefit. If I would of had children along I would have been disappointed because one of the slides was not operational yet and the children’s play areas were not complete. For 70 year olds that didn’t care about those things it was great. Food, service and entertainment were all excellent. We were traveling with a group of 12 and everyone had a great time. Small complaint was the first couple of nights were slow in the main dining room but it got better as the week went on. Also, the only movies offered in the cabin you had to pay for. There should be at least one or two movies a day you don’t have to pay for. About the only TV was MSNBC and Fox News. I know you are not on a cruise to watch TV but sometimes you like a little quiet time away from the crowds and music. They showed movies out on the pool deck but you couldn’t hear and who wants to sit in the hot sun to watch a movie. We did feel that the ship felt a little crowded. I don’t know if it was because some venues were not open yet and everyone was pushed into the areas that were but at times it was crowded. Read Less
Sail Date March 2019
We enjoy cruising at Christmas - no cooking, no planning, no decorating, just enjoying time together as an extended family. Last year during our Western Caribbean Christmas Cruise on the Rhapsody, we pre-booked this cruise. We were ... Read More
We enjoy cruising at Christmas - no cooking, no planning, no decorating, just enjoying time together as an extended family. Last year during our Western Caribbean Christmas Cruise on the Rhapsody, we pre-booked this cruise. We were looking forward to it as we've never been to the ABC islands. However, as we started looking at shore excursions, we found we were limited because we don't dive. We decided to just wing it at each port. More on that later. Miami proved to be a bit more difficult to get to - really having to fly from Atlanta rather than spend almost 4 days driving. But we flew into FLL and Uber-ed into Coconut Grove - the Hampton Inn there proved a great central location for exploring. We walked into the Grove for sightseeing and dinner the night before and the morning of our cruise, had a great private tour with John Simmons of Miami Native tours. He dropped us right at the port after several hours of highlights around Coral Gables and Miami. Embarkation was smooth in Miami and I appreciated the small cards RCCL gave out letting us know what was open for lunch and where things were as we boarded. Lunch in the Windjammer was a zoo that first day - I was disappointed they didn't offer limited service in the Sapphire Dining Room at least to alleviate some crowds. The Navigator itself is a beautiful ship. Public areas are well-decorated, offering comfortable seating options and stunning works of art. The Promenade is a nice touch but we found ourselves wishing it offered more variety of shops and restaurant/bars. We went to Two Poets for a drink shortly after sail-away and were surprised there was no food offered - even themed snacks would be a nice touch here & at Vintages (wine bar). My Black & Tan turned out pretty much all black, which was also a bit disappointing. Our assigned dinner was at 5:30 in the Sapphire and we enjoyed meeting our tablemates and server Raj and assistant waiter Sheik. Dinner was good, with 3-4 options in each category changing every night and the rest stable for the full 9 days. Some things could have been better - I ordered Vegetable Korma one evening and specified to Raj that I was not a fan of cauliflower, if they could limit the amount of that. I think he mis-understood as mine included 1 piece of carrot, a handful of peas, and all cauliflower. My husband's contained almost none of the white vegetable. This was not the first time that happened, but we did enjoy their service, especially when Sheik brought out his ukulele and serenaded our table! Throughout the cruise, we dined in Chops for the Holiday Dinner Christmas Eve (which was amazing), Chops again for dinner on night 8 (which left much to be desired although our server Mummah(?) was fantastic), Sabor (Stephen was terrific), and the Chef's Table which was also a special treat. We had lunch on day 9 at Izumi which was also well-prepared. Windjammer was nice, although we found we did not find the variety we've found before on previous RCCL travel. They offer a late-night snack at 9:30 of burgers, hot dogs, tacos, mac & cheese, pizza, fries. No major changes to this throughout the cruise. We know this because we were there every night, getting drinking water for our cabin. It seems like it was very difficult to find ice water on this particular RCCL ship - it's at the cafe in the Promenade, on the bar in the Solarium (although not cold), and in the Windjammer. As for Entertainment, they offered the usual variety of Trivia (which was hysterical thanks to Nicholas and Dominic as well as others on the Cruise Director's staff), shows (which varied and seemed to feature 3 nights of solo singers - a bit old after the first night), a Journey Tribute Band which was great, the Ice Dancing show (terrific!), Magician (good), Comedian (didn't see him), and Juggler (great). A guest lecturer told us about the history of each port, but they moved her location several times making it hard to find and honestly, once found, she was not a great presenter. They also offered some mild hit movies at the pool and in the theater, but they were at odd times for our schedule (at the pool just after Formal Dinner) so we didn't catch any of them sadly. Movies in the cabin run $12 which was a little disappointing as sometimes that's a nice break after a few hours in the sun. The New Year's Eve celebration at 10pm in the Promenade a few nights before the real thing was actually a lot of fun, featuring live music and a huge balloon drop with stomping to pop! Public areas overall seemed a bit crowded during our 4 days at sea. The Cosmopolitan Club on 14 was a favorite hangout for us to read but it was frequently closed for private functions. The lounges on Deck 4 would have provided a nice area to sit and read, but the Casino smoke lingered too much to be comfortable for long. The R-Bar was a great spot to catch up on reading or iPad game playing, but was frequently filled with tweens playing loud games. This cruise seemed to have a preponderance of unsupervised tween groups - more so than previous holiday cruises - and this led to a lot of games of "stop at every floor" on the elevators as they ran from level to level, pressing buttons. As for lounges in the evenings, the R-Bar was easy access for a pre-dinner drink, but we were horrified by some of the concoctions they served us! Before our Holiday Chops meal on Christmas Eve, mom & I ordered Dirty Martinis. These came out with an odd yellow color. When asked, our server explained it was because of the olive juice. No. I enjoy dirty martinis, even make them at home on special occasions. Olive juice is not yellow. Yup, tasted like someone added limoncello to a dirty martini. The cosmopolitans they brought instead were perfect though. Mom ordered a Kir (not Kir Royal she explained to them) and it still came in a champagne glass with cherry. No. Finally, one of the last evenings, we ordered Cosmos again because they were good the first time. This time they came out cloudy with orange slices. Yup - cranberry juice and orange juice. Not a cosmo. So the bartenders there definitely need some help with cocktail craft, but service was good. Shore excursions - the only ones we booked through the ship were on Labadee but the Kayak Adventure was well-executed and we enjoyed our time very much. We rented a clamshell (beach lounger for two) and a floating mat. Our tickets said to go to Adrenaline Beach but the Beach Loungers were a special section a good hike from there. There is a trolley to help get around the resort, but perhaps better directions would have helped. They gave us a hard time about getting a 3rd chair. There are 3 in my family - we've always done this & rotated our time in the sun, but this time they were not as friendly. We still enjoyed our time & really liked the Labadoozie specialty drink. Pool - as usual, the empty towels on chairs flooded the pool deck each day at sea. I was impressed to see notes left on some "saved" that RCCL noted the time and said they would remove the items after X time. However, it was not consistent or enforced. Once, which reading in the Cosmopolitan Club for almost 2 1/2 hours, I eyed a set of 4 empty towel chairs in a prime sunny spot. One person came & sat on one for about 3 minutes while re-applying sunscreen, but they sat unwrinkled the whole time while I watched a woman fold a towel nearby to sit on the ground against a pole to take advantage of the sun. Overall, this cruise was enjoyed by all - from 15 1/2 to 75 1/2 year olds. We all felt very relaxed and caught up on a lot of reading. Bring games and your own entertainment - especially if you're not planning to gamble, surf, ice skate, or rock climb. I would recommend it, especially if you plan to take advantage of the diving opportunities in these islands. Well-done RCCL. Read Less
Sail Date December 2018
Overall, the ship was very accommodating. A few bumps in the road but overall, another great cruise. Folks were very helpful as I navigated the elevator, etc. in a scooter. I was traveling with a torn meniscus and didn't want to ... Read More
Overall, the ship was very accommodating. A few bumps in the road but overall, another great cruise. Folks were very helpful as I navigated the elevator, etc. in a scooter. I was traveling with a torn meniscus and didn't want to cancel the cruise. Even though we had an interior cabin, the crew took the scooter for me each evening to charge it since it wouldn't fit adequately in the cabin. We had some issues in the My Time dining with a table next to us that was quite loud and demanding so we had to be moved. It caused our waiter to give us less than stellar service but we brought it to their attention and then things improved. We are going on the ship when it comes out of dry dock to see the improvements. Overall, crew was friendly but some were less than professional - the future cruise desk personnel my husband spoke with was beyond incompetent. The ship looked pretty good for her age. Read Less
Sail Date November 2018
A big reason we usually choose RC is because of our Diamond status (those who pay for suites also enjoy.) However it’s became apparent RC is no longer valuing the loyalty this brings them. The Diamond lounge is usually a place where you ... Read More
A big reason we usually choose RC is because of our Diamond status (those who pay for suites also enjoy.) However it’s became apparent RC is no longer valuing the loyalty this brings them. The Diamond lounge is usually a place where you get the added benefits of a quiet place to get a contintental breakfast and happy hour with free drinks at night. However, it feels like this is a bother to the staff. The first thing that happened is they sent notification to our room that happy hour was from 4:30-8pm. When we arrived at 4:30, they told us that it doesn’t begin until 5pm. Even showing the paper we received, we were told it was wrong. Then when we asked for a drink at 8pm before leaving, we were told last drink was at 7:55. At breakfast, they only had a carton of milk by the coffee. We asked for something non-dairy (due to allergy) and were practically yelled at that there was “only milk!” When we then asked the concierge if maybe tomorrow a non-dairy could be provided, she replied very snootily “I’m sorry you were inconvenienced. I’ll see what we can do.” Also, we used to always be issued robes to use in our staterooms, but our cabin steward told us that is no longer a service. I didn’t bring a robe because of this and now it makes getting ready difficult. I asked for a couple of extra towels, and he agreed but looked very pained, which means he probably gets flack from management. I will tip him very well to compensate, but I feel bad. At the pool, you are only allowed 2 towels per person. Period. No exceptions. So there’s no way to have 1 towel cover your chair, one for a pillow and one to dry off. I realize it is a luxury to do this, but I’m on vacation! I feel like I’m at a very low end hotel. These are pretty simple things but apparently the staff is overworked and not getting support from management to make guests happy. Honestly, save $100 and just take a Carnival Cruise because this is what RC is catering to.Ill definitely be sharing this with our travel agent to warn others as well. Read Less
Sail Date November 2018
We were supposed to sail from Southampton to Boston, New York, Port Canaveral and Miami. However, we were called on th Friday afternoon before the Monday cruise and told that due to storms in the Atlantic we would now go to Le Havre, ... Read More
We were supposed to sail from Southampton to Boston, New York, Port Canaveral and Miami. However, we were called on th Friday afternoon before the Monday cruise and told that due to storms in the Atlantic we would now go to Le Havre, Brugges and then Miami. Not quite the same appeal! We were offered a full refund if we cancelled but as booked the flights ourselves and non refundable hotel rooms in Miami we would have had to claim through our travel agent so we had no choice but to go. Having been to France and Belguim on numerous RC cruises, we were really not looking forward to the cruise even with the $200 OBC for the changes and 20% off what we paid for this cruise towards another. I did ask if there were really storms in the Atlantic or whether it was an excuse to have further repairs to the Ship after last weeks accident with the stabiliser making a large hole in the hull. I was told it was fully repaired. When we checked in on the Monday, I was told it was actually repaired this morning after people had disembarked. However, at the lifeboat drill the Captain said due to a gap in the storm we would now go to Gran Canria, Coco Cay, Port Canaveral and Miami so things looked better. 3 rough days at sea, due to storms was not too bad, have had worse in Iceland! Gran Canaria was ok, then it got warmer as we cruised towards Perfect Day Coco Cay (RC's private island). That morning the sea turned choppy and I had a feeling the tenders wouldn't be able to get us ashore. Unfortunately the captain soon came on and told us the same. We promptly turned around and left what looked like a building site (lots of work going on for next year) and went to Freeport Bahamas. Lots of shops but not much else. Worth noting that RC were charging whatever they could for excursions on Coco Cay, even for floating mat which seemed a rip off. I guess they want us to pay for the island for them. At this point it became a case of guess which port we are going to next. Then we went to Port Canaveral which was great. We had originally booked a tour of the space centre but was then told that due to immigration it would not be possible to have a guided tour and instead they would just take us there and we had to get around ourselves. At this point we were so used to changes we didn't care. So, we spent the day at the Space Centre at our leisure before heading to Miami. Cabin was good, central location which helped make the rough seas feel not as bad. We had to ask for bath robes and toiletries. Surprisingly our crown and anchor free gifts were in the cabin - normally I spend 2 days chasing. I was due a free gift for reaching 240 points on my June cruise so asked the diamond concierge about it. Was told I would receive it later in the cruise but did not. There was no sign of him the last few mornings in the lounge and he ignored the note I left for him. Thanks Ken! Emailed when I returned and it was posted out to me but not a good example of how to treat loyal customers. Food was very good. Slow setting up in the Windjammer for lunch and sometimes food was cold as had been left out whilst setting up. Staff very friendly and helpful. Was disappointed they only had the UHTmilk which tasted awful. Shops were the usual overpriced expensive items and the usual $10 tat sales. Lots to do during the day and evening though. Lessons learnt - never assume where you book is where you are going. Book refundable rooms if making your own plans for the start or end of your cruise Pack a mixture of clothes as some people were caught up with the change if destination and climate. Read Less
Sail Date November 2018
This is our 12 cruise and we have sailed with different cruise lines but this is our second time with RC. We choose this cruise as a taster cruise for our friends, the itinerary was perfect for a first cruise. Embarkation was very ... Read More
This is our 12 cruise and we have sailed with different cruise lines but this is our second time with RC. We choose this cruise as a taster cruise for our friends, the itinerary was perfect for a first cruise. Embarkation was very quick, we arrived at the port at 11am, our cases were taken from us straight way, we then checked in and we were onboard within 15 minutes, RC are one of the best cruise lines that organise the embarkation perfectly, just make sure you complete the check in details online. Once on board we had plenty of time to explore and get our bearings on where everything is, a very easy ship to get around. Our rooms were ready at 1pm and our luggage had arrived at the cabin door. Dinner in the MD was excellent, we had great waiters and nothing was too much trouble, some of us had more than one starter, which was never an issue, we also ordered extra veg with our meals and again there were no issue with this. The food always arrived in good time, good quality and hot. We never had to wait for drinks. We ate at chops grill one night, steak is to die for but to be honest we all loved the MD so didn’t book any other speciality restaurants. We didn’t attend any of the shows so can’t comment on these, but there is one show that is in the schooner bar, Perry Grant, he is a much see, so funny and great sing along. Disembarkation was very easy, we did the walk off with our cases. Overall the ship is a little tired but the staff are awesome and hard working. The ship is the right size if you don’t like queues. Read Less
Sail Date October 2018
Navigator of the Seas Ratings
Category Editor Member
Cabins 4.5 4.3
Dining 4.5 3.9
Entertainment 5.0 3.8
Public Rooms 4.0 4.2
Fitness Recreation 4.0 4.1
Family 5.0 4.1
Shore Excursion 4.0 3.7
Enrichment 2.0 3.4
Service 4.5 4.3
Value For Money 4.5 3.8
Rates 4.5 4.2

Find a Navigator of the Seas Cruise

Easily compare prices from multiple sites with one click