27 Royal Caribbean Navigator of the Seas Cruise Reviews for Family Cruises to Europe - British Isles & Western

We booked Navigator because of the varied activities advertised. There were 8 of us in our party - aged from 75 down to 18, so we wanted things to keep us all happy and occupied. Having previously cruised several times on Celebrity, we ... Read More
We booked Navigator because of the varied activities advertised. There were 8 of us in our party - aged from 75 down to 18, so we wanted things to keep us all happy and occupied. Having previously cruised several times on Celebrity, we had high hopes of this being better equipped for the two younger members of our party and, indeed, that proved to be the case. However it was definitely less luxurious than Celebrity. For the first time, my travelling companion and I decided to treat ourselves to a suite (1294) and we were really delighted with the extra space it gave us. Best of all there was a walk-in wardrobe with more than ample space for all our clothes, shoes, suitcases and general bits and bobs. That made a HUGE difference! In fact there was a massive amount of storage space throughout. Some irritation about a unit specifically for a kettle and coffee machine, though - a useful unit but no nearby socket in which to plug either machine?? Poor planning. In the event we found the machine coffee pretty foul and ended up using sachets of instant, plugging in the kettle on the dressing table area. The balcony was a little disappointing - room for a table and two generous chairs, but barely enough for the (single) sun bed as well. However, having a sun bed crammed in was better than not having one at all. The bathroom was very compact, but adequate. From a personal point of view, having the shower over the bath in such a tiny space was much less appealing than having a walk in shower. The suite was kept spotlessly clean and our attendant, Kunal, was very conscientious about clean linen and towels as required. Room service was prompt and efficient, though some of the ordered food seemed a little less than fresh. Generally we found the food ok - but not special. Occasionally, however, it was absolutely first class, most especially the 'at sea' buffet lunches in the dining room. Dinner could be very iffy and several times one or other of our party found a dish completely inedible. Again from a personal point of view, I think the portions were far too big. The steaks were huge which I found off-putting and, despite requests for half-portions, they couldn’t seem to oblige. The amount of wasted food must have been enormous. Service in the restaurants and bars was, almost always, excellent. Pretty much every member of staff we encountered was helpful, friendly, humorous and efficient. Some went above and beyond and Ali, the restaurant manager in the MDR, was hugely helpful in arranging to get us all seated together at times that weren’t necessarily convenient to them. Entertainment was varied and, obviously, subjective. An excellent male quartet singing songs from the shows but singing and dancing by crew members we thought was very amateurish. Our evenings, however, were dominated by nightly performances in the Schooner bar, near the main theatre, by Perry Grant - who was spectacularly entertaining. Although the format of the show was the same every evening, it was never boring and our only complaint was that we found laughing so much became quite physically painful!! Perry is a born entertainer - a brilliant musician and singer, with a warmth and wit that was outstanding. Activities for the two younger members of our group (18 and 21) were varied, well run and supervised. For the older members the biggest complaint was the noise! This holiday was out of school time so there were few youngsters on board. I would hazard a guess would be that the average age of passengers was around 60. So, music blaring out of giant speakers ALL day, was both disturbing and, at times, quite distressing. It was hard-to-impossible to find a quiet spot near the pools on deck 11, 12 and 13. Films blared out at top volume or music played, sometimes so loud it was actually painful. I love music but, in communal areas, it should be background music. In many places it was simply impossible to have a normal conversation! Trips were well arranged but, like other reviewers, I would urge people to use taxis on shore, rather than pay the ship's unnecessarily extortionate prices - often for a lesser service. In Agadir our party paid $15 per head for a coach into a nearby square. In scorching heat, the coach had no air conditioning, was packed out, and some of the seats were broken. Having experienced that we took a couple of comfortable, cool, taxis back, at $5 per taxi. On our return we voiced our complaints (as did others) but the ship was less than sympathetic to (many) complaints and point-blank refused to refund a part of the cost we’d paid them because they said we were warned that coaches might not be up to international standards. That was not the case when the tickets were booked, but 'Guest Services' weren’t interested. So, on the whole we had a good trip. Would I use Royal Caribbean again? Not sure. I think possibly the good outshone the bad, but I’d personally prefer Celebrity to RC. Read Less
Sail Date September 2018
We booked our cruise with Cruise Village who were amazing througout the whole booking process. We drove to Southampton & check in was seamless everyone was extremely helpful. Boat & staff were amazing. Food outstanding!! Kids ... Read More
We booked our cruise with Cruise Village who were amazing througout the whole booking process. We drove to Southampton & check in was seamless everyone was extremely helpful. Boat & staff were amazing. Food outstanding!! Kids clubs were great my 3 young children loved it. We loved waking up in a different place most days. Particularly loved Valencia & Lisbon. Our twins celebrated there 6th birthday on board and staff really did make a big fuss of them especially in the Windjammer restaurant. Some negatives are; Pool area too small for volume of holiday makers. Dining times in main restaurant far too restrictive. Alcoholic drinks were ridiculously expensive. Not much variety of merchandise in on board shops. Evening entertainment not great a bit 80’s cabaret (cheesy)! Could not believe no ironing/ self service laundry-especially with having 3 young children. Loved the whole experience though & would use Royal Carribean again but probsbly a different ship. Read Less
Sail Date July 2018
PORTS: Good cruise although length of stay at each port too short; needs to be longer to make the most of each stop. Some of the disembarking at ports was rather chaotic, with queues of guests winding through several stair wells for some ... Read More
PORTS: Good cruise although length of stay at each port too short; needs to be longer to make the most of each stop. Some of the disembarking at ports was rather chaotic, with queues of guests winding through several stair wells for some time Not great when the length of stay at each port is short. SUNBED: the sunbed/towel situation is out of control. No where near enough beds for the amount of guests onboard, resulting in guests 'reserving' sunbeds from sunrise; even though they have no intent of using them for hours (sometimes reserving them, whilst they go off ship!). Staff should stick to the apparent rule of beds not to be reserved for more than 30 minutes; and actually remove the towels. FOOD: Food excellent although I am gluten intolerant and options for me were quite limited. DRINKS: Very affordable deal with full drinks package free; well worth it. BALCONY: Balcony is a must as there is very limited room on deck, with little space and limited sun beds for the amount of guests on board. Balcony provides your own space. All in all, a good holiday but Royal Caribbean can improve. Read Less
Sail Date July 2018
This was our first cruise which is way we chose this 5 day mini cruise from Southampton. From the very start we were taken care of by the wonderful Royal Caribbean staff who looked after our every need. The food in both the Windjammer ... Read More
This was our first cruise which is way we chose this 5 day mini cruise from Southampton. From the very start we were taken care of by the wonderful Royal Caribbean staff who looked after our every need. The food in both the Windjammer Café and the main dining room was excellent. I've never seen people work so hard to keep everyone happy. There was so much to do from eating & drinking through to quizzes in the bar, fun by the pool, films or watching the fantastic ice show and theatre shows. The guest artists in the evening theatre shows were excellent. The only very minor gripe was that the price of the drinks on board was a little bit expensive although not enough to put me off having a few. This was a great way to start our cruise experience and we will be back with Royal Caribbean again.. Read Less
Sail Date October 2017
Have just come back from this cruise and if you do not want to spend 14 nights without any sleep make sure you are not in room 9601or 9603. We spent every night being woken up at 1 and 3 in the morning by loud bangs and then the sound of ... Read More
Have just come back from this cruise and if you do not want to spend 14 nights without any sleep make sure you are not in room 9601or 9603. We spent every night being woken up at 1 and 3 in the morning by loud bangs and then the sound of gushing water. To be told that the main pipe ran through the room and they were emptying the Jacuzzi. On a positive note the main dinning room staff and room staff were fantastic and cannot give them enough praise for making all our dining in the main dinning room and windjammers very enjoyable. As treat we did the chefs table which I could highly reccommed the food and wine were amazing and the waiter very knowledgeable in the wines that were provide and how they matched the food. I have done 5 royal caribbean cruises and this room problem made it the most disappointing one. Read Less
Sail Date September 2017
Magnificent ship with staff that went out if there way to help out and make my family cruise a holiday not to forget. There was so much food in quantity and diversity and the quality was second to none. All over the ship there was ... Read More
Magnificent ship with staff that went out if there way to help out and make my family cruise a holiday not to forget. There was so much food in quantity and diversity and the quality was second to none. All over the ship there was different entertainment going on so everyone had a brilliant time. We were all treated like royalty and every corner you turned there was a happy smiling faced member of crew. From the moment we stepped on board to the excursions, the staff couldn't do enough for us. This was our first cruise and we were unsure if we would like the experience. We loved the fact we could step off our floating hotel and see different cultures and people. Take in the architecture and sample local foods and wine. All excursions were professionally undertaken and we personally couldn't wait to get back onboard at the end of the day to feast in one of the many restaurants. We are now converted, roll on the next cruise Read Less
Sail Date September 2017
For the ports of call and the overall Royal Caribbean experience. We arrived on 9/29 at the air port by the RC transportation service who where on time, warm and welcoming. We decided not to come a day in advance but to fly directly to ... Read More
For the ports of call and the overall Royal Caribbean experience. We arrived on 9/29 at the air port by the RC transportation service who where on time, warm and welcoming. We decided not to come a day in advance but to fly directly to London and onto the ship. The embarkation and disembarkation went very smoothly. The overall experience was really great. The weather was a little colder than expected however, the RC experience was executed as normal. The ship, entertainment, activities, service and excursions were worth the trip. We would no doubt go again. My cabin however was a different story... Our cabin on the onset seem to be nice however after a closer look the story was different. I was accustom to having good accommodations, however, I began to notice several things: The room had not being dusted or vacuumed properly; I notice and picked up huge dust bunnies that I personally gathered with the door stop. The same underneath the desk. The bathroom was smelly due to septic problem which caused the toilet to be black inside. I did report it and an engineer came the next day. The stateroom attendant tried to assist but to no avail. Nevertheless, the smell was unwelcomed and continued. Also, it seemed that the cabin had not been clean properly. The towels were thrown onto the shelves and strings were hanging. This showed me the person did not care or was lazy. We were given a bottle of champagne for the inconvenience. Read Less
Sail Date September 2017
Chose this cruise 'cuz we had not been to any of the ports the Navigator was scheduled to visit. This was a great decision. We had a blast. Stateroom attn'd and dinning room service were great and the dinners were tasty and ... Read More
Chose this cruise 'cuz we had not been to any of the ports the Navigator was scheduled to visit. This was a great decision. We had a blast. Stateroom attn'd and dinning room service were great and the dinners were tasty and served hot. Loved the fitness center on the Navigator; plenty of machines, etc. The Capt. was very approachable and answered questions thoroughly. We already have three cruises booked for 2018. Loved it. Ports of call were very interesting, especially the Canarie Islands. Agadir, Morroco was a hoot. Even got to ride a camel and pet a big snake. Fortunately we did not have to compete with a lot of other cruise ships when in port so touring as not one line after another. As usual the staff on the Navigator were very friendly and exceptionally accommodating. Windjjammer food was excellent and we ate breakfast and lunch there daily. Read Less
Sail Date September 2017
First of all, I previously cruised with Royal Caribbean "Allure of the Seas", and it was so exhilarating, I was looking forward to cruising with their Navigator of the Seas. Alas, I was completely disappointed in my experience ... Read More
First of all, I previously cruised with Royal Caribbean "Allure of the Seas", and it was so exhilarating, I was looking forward to cruising with their Navigator of the Seas. Alas, I was completely disappointed in my experience with this ship. Here are some of the reasons: 1. When the ship docked, there was no one to direct passengers to the gangway. Yes, there were signs posted on the walls, but when a whole crowd of people are in the hallway, the signs can't be seen, and there is a lot of confusion about which way to go - right or left. Some passengers, were even saying that the exit was at the other end of the ship. This same confusion and scenario repeated itself at subsequent ports. It would have been so simple if there was a staff member at, or near the elevators directing people to the exit door leading to the gangway. 2. All the poultry and fish in the main dining room and the Windjammer were overcooked. The gravest, culinary sin was the "Filet Mignon" in the Windjammer, which was way overdone, chewy, and quite ghastly. A hockey puck would have tasted better. 3. The majority of food was also over-salted, yet the scrambled eggs, omelets, etc. had no salt and were quite tasteless. 4. To be fair, the tastiest food on the Navigator of the Seas was the Italian food. This is not my favourite type of food, but it was the tastiest on this ship. 5. For those passengers who do not particularly like gambling or drinking, there were not enough other activities to keep one interested and entertained on this ship. A lot of the activities were quite boring, and too many of them ended up being sales pitches, and "buy", "buy", "buy" events. 6. The shows were amateurish, almost laughable compared to those on the "Allure of the Seas" (for example). They were lacking professionalism, polish and finesse, and they reminded us passengers of high school concerts that just don't quite make the grade. 7. A few times, the Dance Fit classes were scheduled to be held pool side, but because of inclement weather, the activity moved inside to the Cosmopolitan Club, and no announcement was made, so those of us who arrived a minute or two later, had to ask the lifeguard where was the class, and if he did not know, he had us ask the Towel Rental guy about it. Lovely. Such poor communication and customer service for a cruise ship. This was aggravating and irritating to us passengers. 8. The Line Dance class was cancelled, and no announcement was made. Those of us who showed up for it at poolside then thought that it must have moved to the Cosmopolitan Club. So the group of us headed up to the Club. Nothing was happening there, and the personnel there knew nothing about any Line Dance class. Rushing down to Guest Services, we were then informed that the class was cancelled. When we asked why was the cancellation not announced, the answer was that "not too many people are interested in that class". A simple announcement saying that the "Line Dance class has been cancelled" would have been the courteous thing for Royal Caribbean to do for the few of us who wanted to do this activity. 9. Some of us tried to enjoy table tennis, but Deck 14 was so windy for so many days, that it was impossible to play. If this happens more often than not, why doesn't Royal Caribbean devise some sort of enclosure that blocks off the wind so that passengers can enjoy this activity? Thumbs down for this ship, its activities, its entertainment, and its food. Read Less
Sail Date September 2017
We chose the cruise of where the ship went to . We have sailed with Royal Caribbean before, and had a great experience this time no exception. Breakfast and lunch we enjoy in the windjammer, only dinner we like to eat in the main ... Read More
We chose the cruise of where the ship went to . We have sailed with Royal Caribbean before, and had a great experience this time no exception. Breakfast and lunch we enjoy in the windjammer, only dinner we like to eat in the main dining room no extra pounds to gain Excursions went great lots of fun and on and of board went easy, and we got lots of information on the excursions. Information was easy to get and everything provided on each part of the ship ik needed. The daily cruise paper was very helpfull in understanding what was going on on the ship where and on what time , even the weather forecast and time changes where repeatedly shared to not miss anything. So go on a cruise be Nice to the staff they work very hard for you, and iT Will not hurt to smile or be Nice . Read Less
Sail Date September 2017
First and fore mostly the customer service I experienced with Royal Caribbean was beyond exceptional. All staff I encountered were happy to help and often went out of their way to make sure our needs were met and that we were enjoying out ... Read More
First and fore mostly the customer service I experienced with Royal Caribbean was beyond exceptional. All staff I encountered were happy to help and often went out of their way to make sure our needs were met and that we were enjoying out cruise experience. This was my first cruise with my family and I was pleased with the size and cleanliness of the staterooms. Given Navigator of the seas is not the newest ship a touch up may be due however the rooms were cleaned twice a day consecutively by our stateroom attendant. In terms of food, I was very pleased with the selection and flavour of the food all the way from breakfast to dinner. There was a wide selection of entertainment and activities although I mostly chose to relax in my room and read. I will say however there was not much to do for the ports of call on this cruise so will probably pick ports with more to do next time ( Canary islands/barcelona). This experience was 4/5 and not 5/5 due to the water shortage on the last day when we docked back in Southampton, meaning I was unable to take a shower before leaving the ship and had to drive back to London unabathed, lol! Overall I enjoyed my experience and would go again (granted they can explain and apologise for the water shortage on the last day) Read Less
Sail Date August 2017
We chose this cruise for the ports - LaHavre, we went to Normandy - it's a long drive but worth it, Lisbon, Portugal and Vigo, Spain. Nice ship with lots to do. We had good weather and calm water so the trip was great! Food in Main ... Read More
We chose this cruise for the ports - LaHavre, we went to Normandy - it's a long drive but worth it, Lisbon, Portugal and Vigo, Spain. Nice ship with lots to do. We had good weather and calm water so the trip was great! Food in Main Dining Room was good most nights and there are plenty of choices. Dining room staff was very good at dinner. At breakfast an lunch they were a little less attentive but brought us whatever we asked for when we got their attention. The entertainment was ok - the piano player was good and the cruise band was very good but the main performances were just fair. The ship is kept very clean and I would recommend taking a trip on her. Embarkation and disembarkation were smooth for our trip and it was sold out. We took private tours in all 3 ports so I cannot comment on the cruise ship tours for the ports. We did take a cruise ship tour back to Heathrow that stopped at Windsor Castle - great stop - I would recommend it if you have the time. Read Less
Sail Date August 2017
this was our first cruise, we found the ship to be very clean and the staff very pleasant, the food both in the windjammer and main dining room was excellent, but I would suggest getting a table 1st for the windjammer and sorting out where ... Read More
this was our first cruise, we found the ship to be very clean and the staff very pleasant, the food both in the windjammer and main dining room was excellent, but I would suggest getting a table 1st for the windjammer and sorting out where your food types are before loading your plates as by the time you find a table which is not occupied your food tends to be cold. there is loads to do for families but not a lot early in the mornings unless you like lounging around the pool, also a lot of the attractions, flow rider, climbing wall and ice rink were not open much, no reason was given and we weren't told before our cruise, but this did not affect us as we are middle aged and preferred a quieter cruise anyway. families with children will love the ship. the only fault we found was there was not enough time in Lisbon but loads of time in the 2 other ports this information was not available to us both before we booked and when we boarded which for us as middle aged people meant we didn't have much to do in vigo or le havre as walking far from the ship can be a bit hilly unless of course you decide to pay for a shore excursion., so as a result we cut our shore trips short and enjoyed a quieter ship. the information supplied for the ports was vague unless you attended the seminar the night before in one of the bars the main problem we found was that there was not enough seating throughout the ship which tended to mean we spent a lot of time going to different bars and shows etc a lot earlier than we would normally do just to make sure we got a seat, bit frustrating really. overall though we would still go on this cruise again irrespective of the couple of minor points and seating issue which did not appeal to us. Read Less
Sail Date May 2017
Chose the cruise because 1. we wanted to go to the Normandy memorials/beaches 2. there was a 60% discount for second person 3. we are Celebrity Captain's Club and some of our status transferred. The ship left Southampton and was 90% ... Read More
Chose the cruise because 1. we wanted to go to the Normandy memorials/beaches 2. there was a 60% discount for second person 3. we are Celebrity Captain's Club and some of our status transferred. The ship left Southampton and was 90% Brits onboard - a friendly group of people. We especially enjoyed the private room on deck 14 for nightly happy hours or even just to get away during a cruising day to read. I liked the layout of the cabin over the typical Celebrity cabin - I found there to be more room in the closet with convenient shelving. The balcony was smaller but the weather wasn't warm so we didn't spend much time outside. What was confusing and served to cause us problems for one of our shore excursions is the concept of "ship time" vs. local time. I don't recall this ever being an issue with our Celebrity cruises but we were told to keep with "ship time" which was confusing with our tour pickup time. More children/families on this cruise. Never met the captain although we went to most nightly entertainment events. Read Less
Sail Date May 2017
after a periode off illness, a cruise to the sun, with a beautifull ship, first we drove to Southampton, via de Eurotunnel, than leftriding, very difficult, but than the ship, with nice people, and a nice cabin with a balcony,.everybody ... Read More
after a periode off illness, a cruise to the sun, with a beautifull ship, first we drove to Southampton, via de Eurotunnel, than leftriding, very difficult, but than the ship, with nice people, and a nice cabin with a balcony,.everybody could use the beds outside the decks, everything was enough, de cold drinks and coctails were wonderfull, given by very nice waiters. it was a good experiance for me after 25 years HAL, after 12 0çlock there was activity on board, i like that, you heard the music, it was good, very good, and that with my daughter. we come back. next time i come with my husband, he is looking forward to it.we left our car on the parking for 14 days, that was fantastic, because i don't like to fly, for my ears and for the Luggage. this was our first experiance with royalCarribian, but i'm sure, we do it again Read Less
Sail Date May 2017
i took a half term break with my three children on Navigator of the Seas,, I really wish I hadnt .This is a very expensive cruise line . Good points : Boarding was quick ,unlike P&O where you sit like sardines in the Ocean terminal ... Read More
i took a half term break with my three children on Navigator of the Seas,, I really wish I hadnt .This is a very expensive cruise line . Good points : Boarding was quick ,unlike P&O where you sit like sardines in the Ocean terminal like sardines before any security checks hoping that none of the people packed in that terminal have anything ticking in their rucksacks !. the Meat is always very nice , and they bake nice cookies ...... unfortunately ,,, thats about it . This cruise ship is very very expensive , first thing to consider is the dreaded drinks package,one is a soda package at 10 Dollars per day , the second is a non descript non alcoholic cocktail package at around 30 Dollars a day, and the third is the "Ultimate Package" at 58 Dollars a day which covers pretty much everything. Also you must add to these packages an extra 18% Gratuity. I asked Royal Caribbean what exchange rates they were using and was told 1.09 Dollars to the pound ..... ouch !!. when you consider that a glass of Pinot noir costs 12.00 Dollars plus 18% Gratuity ( 14.16 Dollars ) converted to pound notes thats £12.99 per glass of wine !!!!????. WOW ,I was shocked and in my state of confusion and dismay ,,,I signed up for three Ultimate and a one soda package which came to 1044 dollars plus 18% gratuity ( 1,231.92 dollars ) . as you can guess ,, all this within one hour of being on the ship ,, i needed a drink !!. The Gratuity is salt in the wound as there are very few drinks waiters and 98% of the time you go up and order from the bar !!. Drunkeness was a problem for the 6 days we were aboard this ship. When people are paying a lot of money for drinks packages ,, its human nature to make sure you get your moneys worth . We had to move tables in the dining room after the parents from a group of seven got very drunk and caused a big argument and scene at dinner. In 15 years cruising I can honestly say Ive never experienced anything like it , I ended up making a statement to security, and not eating in the dining room for three of the six nights as the people concerned continued to drink to excess !!. This apart , the food was very average , and certainly not what i would consider " cruise food". We were served delights such as mash potato and croquet potatoes which to be honest , i can buy in Iceland at home. Lobster was a 35 dollar surcharge where as on P&O it comes as standard. shuttle buses were extra at ports , i spent 60 Euros on these at two ports Our room steward was a pleasant girl who i saw only about four times , she never introduced herself and i still dont know her name . Our cabin was kept in an ok condition tho a broken glass was still there at the side of my bed when we departed .... three days after the incident that lead to its demise. This is a very average , bottom shelf ship that is way past a refit .... where I felt like a cash cow being milked on a daily basis .I could go on but wont . needless to say "never again " with Royal Caribbean , spend a bit more and go with Cunard , you will be happy you did Read Less
Sail Date October 2016
We wanted a short break and this suited us as we have enjoyed RCI cruises before. I was disappointed that they just weren't as good as they used to be - a good example is the cheap, made in China toiletries in the bathroom - suites ... Read More
We wanted a short break and this suited us as we have enjoyed RCI cruises before. I was disappointed that they just weren't as good as they used to be - a good example is the cheap, made in China toiletries in the bathroom - suites used to have premium, named brands, not nasty cheap no-name stuff. We felt drinks were very expensive and the 18% added to every charge on board is annoyingly excessive. Food in main dining room and the Italian restaurant was very good and really delicious, but the rest was quite average. As with a previous reviewer, we found Chops Grille a very expensive disappointment - service and food both well below what we expected. They charge to go in (we paid £56 beforehand) and a further $40 on the night for 'specials' that attracted an additional charge. Also, the wine list in Chops does not include the cheaper bottles of wine, so expect to pay $40++ for your wine. Chilean Merlot was $53!!! Not sure we'll be rushing back to RCI anytime soon as the standards are not as high as they were 10 years ago. Such a shame because they used to be the best cruise line for us and we really did enjoy previous trips with them. Other cruisers that we spoke to felt the same - that we were being chased to spend, spend, spend the whole time. Example: $4.50 plus 18% gratuity for a freshly squeezed orange juice with breakfast in the buffet restaurant. I also agree with the reviewer that the shows by the entertainment staff are amateurish, random and strange. A dreadful comedian, like some throwback from the 1970s on the first evening but a fabulous trio of young ladies playing violins and piano that were excellent. The casino wasn't great as the slot machines took most of the space, leaving the tables crushed into a too-small space on the edge. Read Less
Sail Date October 2016
Was a last minute, good offer in school half-term holidays. However, the overall quality of food in the self service restaurant (Windjammer) was poor, repetitive and nowhere near sufficient seating for a full ship. The food in the ... Read More
Was a last minute, good offer in school half-term holidays. However, the overall quality of food in the self service restaurant (Windjammer) was poor, repetitive and nowhere near sufficient seating for a full ship. The food in the MDR was slightly better, however service was pretty slow. Entertainment for kids, and the ship was FULL of kids, was poor..... Ports were as expected. Onboard entertainment in evenings was poor/average. Generally, the ship could do with a well needed facelift, although public areas are generally clean, there are signs of wear just about everywhere. Embarkation was a breeze, which made a change Cabin was POOR. lots of rust on balcony, but the couch (sofabed) was truly 'minging'....Covered in stains and smelt pretty bad. Needless to say, we didnt use it! We have booked another cruise with Royal Caribbean in Summer 2017 in East Caribbean on Oasis of the Seas. Hoping that is much better then this, or wont be booking RCI again.... Read Less
Sail Date October 2016
We really enjoyed this ship but the little things that make a cruise special, were missing. Our stateroom was large and had plenty of storage space. The balcony was a good size too. The room was quiet,especially at night. However we ... Read More
We really enjoyed this ship but the little things that make a cruise special, were missing. Our stateroom was large and had plenty of storage space. The balcony was a good size too. The room was quiet,especially at night. However we only got a bar of soap and gel in the shower. Which,to us ,was very basic. There was a kettle and cups but only useful if you liked tea. ( they did not provide coffee) At night, the little chocolate bar, left on the pillow has been made obsolete to save money. This always added a touch of happiness! At dinner we shared a table with two other families and thankfully we all got on well, however the service was very slow and we were often waiting long periods In-between courses. We had to ask for drinks with our meals and they served tea/coffee after the main course! On two occasions the coffee was like dish water. Most evenings our dining experience was over two hours but there was a good choice of menu and the food was above average. The Windjammer was always packed at breakfast but the variety of food was good. The entertainment on whole was very good. The ice show was fantastic. Despite some chilly weather, everything was kept running outside. The staff were very friendly throughout the ship. ( If your children want to ice skate expect a huge queue, long wait and chaos.) Another disappointment was the distance of the towns from the ports. The transfer buses were expensive and charged the same for children. In Gijon we had no alternative but to use the buses and we arrived into a run down,graffitied town. It was dreadful.( cost 30 euros and was 4 miles away but you could not walk in the port) In, Le Harve we ended up with a private taxi to take us to, Honfleur. It was expensive as the taxi waited for us. Honfleur was amazing and full of history. We took the transfer bus into Bilboa,as it was 9 miles away. The ship tours were ridiculously priced. All in all we have mixed feelings about our first time on Royal Caribbean. We have experienced a variety of ships and this line looses out in several areas. Read Less
Sail Date October 2016
This was my fourth cruise with RC so I was ready for the constant sales pitch, although it seems to get slightly worse each time or perhaps I just forget. Photographers every night at the table-did that always happen? You couldn’t buy a ... Read More
This was my fourth cruise with RC so I was ready for the constant sales pitch, although it seems to get slightly worse each time or perhaps I just forget. Photographers every night at the table-did that always happen? You couldn’t buy a photo frame (I was looking for one to make up my set of the navigator class of ships). Instead you had to buy a photo album. Is that perhaps because a frame holds one picture at $20 whereas an album could hold an incredible 35 ($700 of “memories”-you are kidding!) Like one of the other reviewers we had also purchased the select package which is no longer available. You could upgrade but does anyone else feel that once again, RC are trying to appeal to the worst market. Naturally most people will try to get value for money and if you have spent £350 on drinks (cleverly marketed as £50 a day-doesn’t seem as bad), then you are going to drink as much alcohol as you possibly can. At least this time we didn’t have the shouting and swearing from drunk passengers at 4PM on departure day (yes really). The negative about this cruise as far as I was concerned in RC’s attempt to do movies under the stars. Get one of your staff to go on a princess cruise to see how it works. On days where it is raining or rough seas they put it on in the theatre, not outside. Just how warm do you think it is at midnight outside in the Atlantic ocean in October? Also, from memory one of the films was a kids film-only on at 10.45 (might have been 10.30) at night. Get a grip RC. Ports I liked: Vigo-walk straight into town, Gijon-bit off putting to dock in the middle of nowhere in the middle of what could only be described as a petro chemical plant (just like landing in Grangemouth in Scotland for those familiar!). Bilbao-fantastic city. Guggenheim was awe inspiring and that is from people who find art lovers pretentious snobs. Le Havre-surprisingly big but Paris-don’t be ridiculous, a 6 hour round trip on a bus costing 120euros each. I could take my family of four for a weekend there and fly direct from home town for that kind of money. By no means a bad holiday and perhaps just what I needed after my heart attack early this summer. However, won’t do it again. Read Less
Sail Date October 2016
First time with RCI previously P&O and Cunard went for a change and glad we did had a great holiday. Ship very well maintained good spacious public areas great pools and recreation areas you can walk right around the ship on ... Read More
First time with RCI previously P&O and Cunard went for a change and glad we did had a great holiday. Ship very well maintained good spacious public areas great pools and recreation areas you can walk right around the ship on promende deck. Cabins well spacious and kept immaculate. Resturants good choice of cuisine tried speciality resturants very good sapphire resturant is stunning serving great choice of food. Bars good selection something to suite all tastes the night club cosmopolitan lounge is the best I have experienced on any ship with stunning panoramic views out to sea. Entertainment live shows good catered for all age groups and large airy theater and the Royal Promende shows were great fun getting everyone involved. All staff very friendly and happy to help you. Took advantage of the all inclusive deluxe drinks package on board and all good quality premium brands. In summary we enjoyed the relaxed friendly and fun atmosphere RCI works hard to create and would definately cruise with them again Read Less
Sail Date October 2016
We have cruised before with P & O , and Princess, so thought we would try another cruise line. I must say that after reading the reviews on here for many months leading up to our cruise, I became very worried and thought we had made ... Read More
We have cruised before with P & O , and Princess, so thought we would try another cruise line. I must say that after reading the reviews on here for many months leading up to our cruise, I became very worried and thought we had made a huge mistake. so many reviews were terribly negative. So.....we had a wonderful cruise!!! We were on board within half an hour of arriving at Southampton Cabin was great,bigger than I expected, Food was good in Windjammer and very very good in the Sapphire dining room Always got two sun beds Bar staff exceptional Actually....all staff were exceptional Nothing was too much trouble for any of the staff. We had an amazing cruising holiday, and will be booking with RC again. We loved every day on this cruise, and the evenings were always busy with entertainment . Loved it!!!! It ended far too quickly !!!!!! Read Less
Sail Date October 2016
This was our first cruise and we chose to do it after many flight delays and too much airport stress in previous years. That aspect of the holiday was so easy. We parked, some very friendly people took our luggage out of our car and we saw ... Read More
This was our first cruise and we chose to do it after many flight delays and too much airport stress in previous years. That aspect of the holiday was so easy. We parked, some very friendly people took our luggage out of our car and we saw it again on the ship. All we had to do was walk to the ship with our hand luggage and check in - a very simple procedure. It was even easier on the way off as our luggage was picked up the night before, and we collected it from a large hangar space when we disembarked. The ship itself was magnificent on first sight - with circular staircases and sculptures. It was also huge and there are some excellent facilities. It was rather surreal watching a football match on an enormous screen, while sunbathing on the top deck with a Pina Colada and a buffet lunch from the restaurant. Great fun! Also pretty surreal playing mini-golf on the top deck in the middle of the night in 30 mph wind. The flow-rider is excellent and the staff do their best to help everyone stay on. The kids club that my 14 yr old attended was also very good as it allowed the kids to do their own thing while giving them a safe place and activities that they could do if they so pleased. There was a separate pool area for over 16s which was great when you needed to escape from unsupervised children who were mucking about in the main pools and hot tubs. It's worth pointing out that these kids were playing in the large hot tubs because the pools were ridiculously cold. There was a well-equipped gym, spa, poorly equipped library and loads of shops. The cleanliness of the cabin was good although it did put me in mind of a Travelodge. Nothing wrong with Travelodge but it's not luxury. The food itself was amazing and I doubt that many people came home without having gained many pounds! Service in the restaurants was also superb.The evening shows were good and there were some great side shows, eg the pianist in Schooners bar, the guitarist in the pub and the string players. Formal nights are great and just about everyone on the ship got into the spirit. It looked lovely. However, there were two main problems with this cruise. Firstly, the ship was very crowded. I was given 2 different passenger totals: 3744 and 3960.This resulted in queues, over crowding and a distinct lack of seating in the bars. (There was no problem with getting deck chairs, especially if you weren't bothered about being right next to the pool.) For example, there is an ice-skating rink on the ship and it was only open for 2 hours of public skating. People started queuing 40 minutes before it started and many got turned away even after they had queued for a long time. There were some events in the main Promenade and it was so packed with people that it was nearly impossible to move. You queued at the bars, the cafe, to get into the restaurant, etc. Not good enough really. Secondly, the excursions were extremely expensive and disappointing. We did two and wouldn't do any more. The first - a trip to Samil Beach - was good although I'm not sure that paying nearly £70 for a 20 minute bus ride is value for money. The second - a trip to a religious site at Covadonga - was horrendous. We were off ship for over 6 hours and 5 of these were on the bus. We arrived at the first place to be told that we had 25 minutes to see 2 places. Then we went to our lunch with no prior consideration for dietary requirements. Then it was back on the bus for another long drive back. The excursion cost approximately £240 for 3 adults. Ridiculously expensive and disgusting value. Would I go on another cruise? Yes, though possibly not with Royal Caribbean and certainly not on this ship. Any tips? Yes. Buy a drinks package. Also, only buy one wi-fi package and share it between devices. They advise you to do that onboard. Read Less
Sail Date August 2016
Where do I start. The boarding process was ok and the first thing we did was upgrade the drinks packages from select package. We went up to Windjammer (Canteen) and was walking around a few times looking for a table we finally got a ... Read More
Where do I start. The boarding process was ok and the first thing we did was upgrade the drinks packages from select package. We went up to Windjammer (Canteen) and was walking around a few times looking for a table we finally got a table and went up to get food and it was plastic plates no trays either, but plastic plates it was like being back at school. The cabin was ready around 1330 and it was clean and just what we expected the cabin to be so no complaints there. The evenings we had booked My Time dining and the waiters we had were fantastic if it wasn't for the Sapphire Restaurant and staff in there my rating above would be one star, the sapphire itself would be 5 starts and the only thing the ship had organized. The Windjammer (Canteen) every day was packed out and always hunting for a table the food in there was ok but it was no way big enough to cope with the amount of passengers on board. Even wheelchair users struggled with there Carer and Partner to find places to sit, just no organization whatsoever. However there was 5 other Restaurants on board which incurred extra costs. It was lucky the Sapphire was a place to eat in the evening for a proper 3 course meal or I don't know what we would have done for food. The entertainment was great in the theatre but when it finished you had no where to go due to everywhere being packed out and no seats available. The star lounge is no way big enough for entertainment and the main promenade for events is an absolute joke trying to get through and holding entertainment there is a health and safety issue if anything was to go wrong. The sunbeds are old and tatty but if your a premium customer you get new sunbeds and a private section. It felt like we are a just a number but if you have money you are looked after. Not even passengers with disabilities get looked after like the rich passengers do, it is so wrong. The bar staff and drink waiters are no way near enough on board so waiting times for drinks can be a while. The Ice Skating was another disaster it was open 1700-1900 lucky we was early in the queue again no organization we walked through to the rink and got stopped to fill out Health and Safety forms fair enough no complaints but why not issue the forms before hand and filled in before hand instead of just before going on the ice. My daughter was skating for about 10 minutes and an announcement came over 10 minutes left, then 5 minutes. I feel sorry for the people behind me who filled out the forms because they would have only got 10 to 15 ice skating. When we were walking out the queue was huge and I shouldn't think they all managed to get to Ice Skate. It should be forms filled out already and a ticket with a time say 1700 1730 1800 and 1830 sessions not a queue and wait and fill in the forms just before going on the ice. The Ice Skating shows was ticket and times, the show was fantastic and is a must to see. The crazy golf (putting green) was very busy and that again no organization just a box with the balls and putters in to help yourself. Children were playing in the lifts constantly. The nicest bar on the ship was on the 14th deck cosmopolitan bar and it was quiet but children had to be out by 10pm so that was no good for us. The other thing when we went to Bilbao and Guijon it was 10 Euros each return for a coach into town so 3 of us 30 euros and 60 euros over 2 days so we stayed on the ship them days. Le havre was 4 Euros each return for the bus which was more like it but the queue for the bus was so long we walked 25 minutes into town as it was quicker then waiting for a bus. The Navigator is no way big enough to cater for the amount of passengers it holds and even my Daughter said everything was busy and wouldn't do Royal Caribbean again and she is 13 years old. The last day leaving the ship was hassle free and it felt like they couldn't wait to get us off the ship as it was so easy. We went to Mcdonalds near the port on the last day for Breakfast because I couldn't be doing with Windjammer (Canteen) on the last day, and that was the best breakfast we had all week in Mcdonalds on the way home. This was my 5th Cruise and my first and last time using Royal Caribbean and won't ever be using them again and certainly won't be recommending them. So glad I didn't book next years Transatlantic Reposition Cruise on the same ship, or I would have just lost my deposit and cancelled the holiday. I will now look elsewhere for a Reposition Cruise for my next Cruise holiday as that's what we like the idea of doing. Read Less
Sail Date August 2016
My family and I had never cruised before and hadn't known anyone who had been on a cruise so we booked this holiday completely blind. We chose Royal Caribbean because we were told by a travel agent that they were one of the best for ... Read More
My family and I had never cruised before and hadn't known anyone who had been on a cruise so we booked this holiday completely blind. We chose Royal Caribbean because we were told by a travel agent that they were one of the best for families. Because of our lack of experience in cruising we relied heavily on the internet forums and review sites. After reading through the reviews I don't deny I was starting to think I'd made a mistake. Some of the reviews for Royal Caribbean, and especially the Navigator, were scathing. The reviews were so bad I contemplated just cancelling, despite losing some money on the booking. However, in the end I chose to go with it and make my own mind up and I am so glad we did. My family and I had one of the best holidays we've ever had. Firstly, the embarkation was fantastic. Had no idea what the procedure was but as soon as we pulled up at the drop off point (we got a lift to the port) a member of staff was there and took our cases. We then just queued to get through security, which moved quickly (15 minutes) and within the hour we were on the ship. One of the first things I noticed was that the cleanliness was excellent. I'm not obsessive about these things but I do think cleanliness is a good mark of how much pride is taken in an establishment. To be fair, our cabin (oceanview cabin, deck 2), whilst perfectly functional and fine for our needs, was slightly tired but always kept spotless by our room attendant. The location of our cabin (2330) was brilliant. It was so quiet as we barely heard any foot traffic and nothing at all from the deck above. As we were a family of 4, the room had the pullman beds which wasn't ideal as we all banged our heads on them at least once during the week but the room attendant folded them away during the daytime which provided a bit more room. The shower cubicle in the bathroom had sliding doors and is quite roomy. My husband is on the larger side and he also didn't feel too squashed in it. We sailed on a Sunday and tried the Windjammer for breakfast on the Monday. This wasn't a great experience to be honest. The place was very crowded and there were no spare tables. When we did eventually find a table, we were pleased with the food on offer. There is nothing they don't do! They absolutely cannot cope with the volume of people who descend into the Windjammer for breakfast. If you are a party of 2 it may be easier to find a table at busier times but as we are typically early risers we found that finding a table wasn't an issue the rest of the week for a famly of 4 as we were in there before 9.30am which is from when it seems to start getting busy. However, it is worth noting that food from the Windjammer can be eaten elsewhere on the ship so if it is busy you can always get your food and eat it by the pool, in your room, in another public area etc. We tried breakfast in the dining room a couple of times and I personally preferred this set up. There wasn't as much choice as in the Windjammer but I liked being seen to a table and the waiting service so that my family and I could discuss the day ahead. With dining, the only disappointment we had was at Johnny Rockets. We went there on a Friday night and were seriously underwhelmed. We personally felt the food was average and the service mediocre. I understand they are meant to dance on the half hour too but despite being there for just under an hour and a half, this didn't happen. We had seen them dance for customers throughout the week so we know they did do it so we weren't quite sure why we didn't get that too. We didn't bother to ask and just put it down to experience. On the days we decided to sit by the pool we had no issue getting beds by the pool - even on sea days. Many of the reviews I read online before we left said that there was no chance of this but by the time we'd finsihed breakfast and gone back to our room and changed we never really go to the pool before 10am and there was always lots of spare beds. Only a handful of beds were ever reserved. Either we were incredibly lucky or the other reviewers are incredibly unlucky. I personally didn't go in the pool but the kids absolutely loved it. We didn't experience any kids running riot or being left unattended. We didn't take part in any of the daytime activities, such as the quizzes, but the evening entertainment was great. We saw a good hypnotist, a band and a comedy magician. All shows were of good quality. There was a vocalist on one of the nights but unfortunately I didn't get to that show. We also saw the ice show. It started off a bit cheesy but quickly picked up pace. The Brit Rock Party on the last night was probably the best of the entertainment. It was a great atmosphere and everyone was singing along to the best of British rock music. My general opinion of the crew was that they are incredibly hard working and really do want you to have a good holiday. On one night in the dining room my husband ordered fish pie but didn't like it. Our waitress spotted this and assured him he'd have something he did like in 2 minutes. My husband re-ordered and sure enough, the food was in front of him in record time so that he could carry on eating with us. The staff were attentive without being overbearing and were very professional at all times. My children (aged 6 and 11) wanted to try the kids clubs. My 6 year old absolutely loved the club and asked to go each night. She had a great time. My 11 year old found his club a bit hit and miss but on the whole liked it. He did say that there were some "silly boys" there one night but you get this everywhere. He said there was also a bunch of them that stayed away from the "silly boys" so it was fine. We didn't make them go to the kids clubs so if either of them had really hated it they would have kept clear of them but they went to them more often than not. We only got off the ship at Bilbao and Vigo. Vigo was so easy as you don't need a shuttle bus - you step off and you're there. If you want the great views that Vigo have to offer then be prepared to climb a lot, and I mean A LOT, of steps!! The views are worth it though. We probably didn't skim the surface of Bilbao but what we did see was great. We didn't go in the Guggenheim but instead chose to walk around Bilbao and take in the sights. It looks like a great city. It was 35 degree heat and very hot and the kids were not coping with the walking in the heat too well so we did cut the day short just to stop the whinging but if we go again we will plan it much better and set ourselves an itinery for the day. Despite there being a couple of disappointments we had a fabulous time and all the good things about this trip far outweighed the not so good. And to be honest the not to good things weren't even bad things really. Now I've experienced the Navigator for myself I really do not understand the negative reviews. The ship has 3000 people on it, it is unrealistic to think you're going to 'approve' of everyone on there. That is not real life. As I said at the start, we chose Royal Caribbean, and this ship, as were told it was best for families and so again, if you don't want to be around kids then don't chose a family ship. If you expect all children to be seen and not heard, don't leave your house! People tend to only leave reviews if they're really pleased (like me) or are really disappointed. Those who have a great time through having their expectations met, tend not to review. Out of the thousands and thousands of passengers this ship carries, how many reviews are you relying on? I would sail with Royal Caribbean in a heartbeat and would be delighted to sail on Navigator again. If you're booked to sail with them have a great cruise :-) Read Less
Sail Date August 2016
Navigator of the Seas Ratings
Category Editor Member
Cabins 4.5 4.3
Dining 4.5 3.9
Entertainment 5.0 3.8
Public Rooms 4.0 4.2
Fitness Recreation 4.0 4.1
Family 5.0 4.1
Shore Excursion 4.0 3.7
Enrichment 2.0 3.4
Service 4.5 4.3
Value For Money 4.5 3.8
Rates 4.5 4.2

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