1 Helpful Vote
Sail Date: June 2019
The ship was very pretty, had most of what we like in elegant decor to delight our senses and keep us dazzled. The food, too, was very good, possibly the best we have experienced in a wealth of cruises we have taken with a variety of ... Read More
The ship was very pretty, had most of what we like in elegant decor to delight our senses and keep us dazzled. The food, too, was very good, possibly the best we have experienced in a wealth of cruises we have taken with a variety of cruise lines. We had an inside cabin off the Royal Promenade, which meant we had a window that looked down at the shoppers. The room, itself, was very nice, with a window seat as well as a little couch, besides the desk chair. It was roomy, with enough nooks for storage for our short 4-day cruise, that I would consider to book such a cabin again. However, the bed was hard - I mean board hard! Our quality of sleep was not good for the 4 nights. We tossed and turned most of the night, only to fall asleep and wake much later in the morning because we had no sense of day or night because of being in an inside. This sleep pattern disrupted our usual cruising routine. Anxious to start using the Workout room, we went straight there the first morning. The weight-powered machines were adequate, but when we attempted to use the bikes, treadmill, etc. they all were password accessible. The place hummed with activity, and I saw no staff member there that would assist us in how to activate any of these equipment. So... we left, and never returned to the workout room for the duration of the cruise. We dined twice in the dining room with our open dining option, and the service was good both times. We actually made a reservation for those dining nights when we first boarded the ship. I asked the staff taking our reservation which night was formal nigh, and he informed me that they do not do formal nights anymore. Having packed my husband’s suit, I was disappointed this wasn’t made clear on their webpage. We cruised with my daughter and her family, and I hoped to get a nice picture of us all decked out in our best attire. Originally the formal night is the second night of shorter cruises, but we chose a different night to go to the dining room, to better fit with our daytime plans. But what I wasn’t told is that RCI or maybe just this ship does a Dress Up anyway you Like evening which is the same as formal night, and all the photographers were on hand... and we missed it as we sat upstairs in the Windjammer enjoying the casualness of the night, unknowing... The focus on hand-washing as people entered the Windjammer was humorous, with staffers playing guitars, singing and prancing around “washy-wash your hands, scrubby, scrub your hands” to popular tunes, and with the exception of one very tuneful fellow, sung painfully off key. The service there was good to excellent, but I found the tables so close together, and the chairs difficult to move on the carpet, that it was a struggle to get up and return to your table, weaving through tables and chairs heavy with other diners. No more pretty glassware is given in the specialty drink. I was told that stopped, even though their website still shows pictures of those lovely glasses. Huge disappointment, hoping to add to my collection. But about the drinks, it costs around $15 per glass. Plan to drop $30+ for two drinks... making those high priced “drink plans” a better choice for some. Bingo was rather a disappointment, too. Less games, higher prices. No fun Bingo Lingo. Rush, rush, rush. And the same for all the Trivia gatherings we experienced. Boring. Regarding the dance and singing talent of the theatre shows, It was an experience we could have better spent watching TV in our cabin room. But, ah, there were no movies to be seen on that TV without paying $12 to rent. This included movies the ship was showing poolside each day. It didn’t seem fair. So, hanging in the room was not an option on this ship. But lounging in the Solarium was a real relaxing. Bring a good book or two, and find a pool bed. Or maybe a hammock on the upper open decks. But if you grab a towel or two, be warned that if you will need to show your sea pass, and then must return them, Showing your sea pass again. Maybe bring your own beach towels might be the better choice? If you are real savvy with technology, then maneuvering the RCI Ap to find out what’s going on day-to-day, hour-to-hour will be all you need on your phone, providing it is no more than a couple years old model. Otherwise, you can still tote around the paper version, as we did. The Ap was difficult to navigate, and caused more frustration than convenience. We stopped at CocoCay, and it is huge. Daughter had booked a beach bed for her family, and when she stepped off the pier entrance, there were no signs to direct her to where they were. They went to the nearest beach, and walked the sand till they found them an hour later. Later it was discovered that there was an exclusive transport cart to take people to the private beach where rage beach beds were. It took us longer to find them, as we dragged our rented water mats along with our beach bag. We stopped to ask where the beach beds were, and staffers there were clueless till one took the measures to investigate, and put us “elderly” people on a cart transport to the exact beach. It was a nice, quiet beach, I mean very nice. The kids spent the day finding all sorts of sea creatures in the shallows and along their walk through the sandbars. But the beach was far removed from the fun children’s activities, so put on your walking shoes when visiting CocoCay. The second port stop was at Nassau. We stayed on the ship, We noticed that the pier was different. They have added more piers changing the look of the cruise port entrance. It had been a few years since we last were docked in Nassau. And lastly, our final bill. We compared the cost to what they changed our credit card, and it did not jive. I have inquired with RCI and have not received a response from them. And, no, we did not a make any additional purchases on our last day. So...? Be mindful that their bookkeeping might have some chinks in their otherwise Royal Caribbean armor. Read Less
1 Helpful Vote
Sail Date: May 2019
Approaching Diamond Members, so we Love Royal Caribbean. The newly renovated Navigator is well done. The Port of Miami RCCL boarding process was greatly improved as we were on the ship in less than 15 minutes. The music was great on ... Read More
Approaching Diamond Members, so we Love Royal Caribbean. The newly renovated Navigator is well done. The Port of Miami RCCL boarding process was greatly improved as we were on the ship in less than 15 minutes. The music was great on this ship thanks to the Royal Caribbean Orchestra with the High C's Horn section, Directed by keyboardist, Hugh Little, a very gifted and talented Musician from Michigan, he made the cruise a fun experience for us. As a professional musician myself, I was so impressed by the talent these players demonstrated. We hope they stay together on the Navigator since we are going again in October. The other highlight for us was the Cruise Director, Yugo. What a fun, upbeat person. He sets the "fun" tone for the cruise and he should be commended. Make sure you go to the shows and you will enjoy his personality. The Ice Show "Reaching For The Stars" is a must see. The skaters are very talented (Olympic Quality) and the high-tech use of lighted drones during the show was very impressive. Specialty Dining has become disappointing. Chops Grill on this ship as on our previous cruise, Allure of the Seas was very disappointing. The "casual" atmosphere with the removal of the tablecloths ( replaced by Plastic Mats ?) was a turn off. When you pay for specialty dining you want it to be special, right? Well, that is our thinking. So, in the future, we will not be paying the extra fee and just stick with the MDR (Main Dining Room), which in our opinion was much nicer. Our waiter and head waiter were amazing and very friendly. We hope to see Priscilla and Rosebeth again. Excellent service! The renovated Coco Cay is very nice. No more tendering in to the island thanks to the new pier. The waterpark is a must for the kids and family. Multiple restrooms, bars and food stations is a very nice improvement. Overall, this is a very nice four day cruise on the Navigator. Going again on her this October. Read Less
4 Helpful Votes
Sail Date: February 2016
First time on Royal Caribbean and a poor first impression. Check in was not bad, but could tell security screening was intended to find alcohol, not weapons - side table was full of confiscated booze. Stateroom was nice with a ... Read More
First time on Royal Caribbean and a poor first impression. Check in was not bad, but could tell security screening was intended to find alcohol, not weapons - side table was full of confiscated booze. Stateroom was nice with a full-sized sofa. Bathroom had a shower door instead of a curtain and plenty of hot water and pressure was good. Unfortunately, neighbor three doors upwind liked to smoke on the balcony. Reported it twice. First time nothing, second time a "reconnaissance" crew came to "scope things out." Told us to call sooner. What?!? We called and it took you 25 minutes to show up. Smoking a cigarette only takes 3-4 minutes so who's to blame? Didn't report it when it happened again - no point. Burn baby burn. Almost took up smoking myself. Ship was overcrowded and understaffed. Contemplated purchasing the booze-inclusive option. So glad we didn't. Always a line 10-deep at every bar. Not enough bartenders for this party cruise, probably to keep from losing money on the large number of drunkards. We brought aboard wine and had 2 drinks/night in the bars. Prices all over the place. Same drink would be $10 one place, $12 in another and once a bartender tried to charge $14.25 (+ 18%) for a Hendrick's martini after he told me martinis were $12. Told him, "No thank you," and he refunded the charge. Not sure everyone knew the gratuity was already added. Royal Caribbean is sneaky in adding an "extra tip" line. Good grief. Buffet was worse than Circus Circus with abysmal food quality. Main dining room service was slow as molasses in January. First night it took 2 hours 45 minutes to serve our table of four. Ass't waiter said he had TWELVE tables. Unbelievable the lack of staff. Complained to the waiter at the beginning of the second night and service time decreased to 2 hours 5 minutes. Still too long for the banquet-quality of food. Waiter asked us FOUR times to give him good marks on the survey. How about giving us timely service and then you don't need to ask? Food was mediocre, fish always overcooked. "Crab" cake was made with salmon, not crab. Coco Cay. The BIG lie. We didn't make it there due to "conditions." Staff told us they had only made it there 2 of 8 times so far in 2016 (through last week of February). 25% rate is unacceptable. Choose another port since conditions in the winter don't suit this isle. So, we had a sea day. Ship does not have enough outdoor deck space for the number of passengers. After 10 am, no chairs anywhere. 20% were unoccupied, but "reserved" by various tawdry romance novels, stained T-shirts or week-old newspapers. Staff did nothing. Lines at the deck bars were 14 deep. Unacceptable. Nassau. Arrived early evening 14 hours before scheduled since Coco Cay was canceled. Went to Senor Frog's. We were told $10/pp cover. Turned around to leave and suddenly there was no cover. Drinks were better and cheaper than on board. Nice local crowd who made us feel welcome. Returned on board to have a drink at R Bar. Bartender told us it was last call and shut the place down at 5 'til midnight even though there was still a crowd. Turned out the crew got to go ashore on this "bonus" night in Nassau. Who cares about the paying passengers? The following day we went to Hilton British Colonial using pre-purchased day passes. Very nice, private and easy walking distance from the pier. Recommended. Last night of the cruise the dining room waiter and ass't waiter made another "rate us a 10 on the survey" speech. Disgusted. First cruise we considered removing the tips. Would have if the room steward hadn't been proficient and friendly. He could teach his co-workers a thing or two about service. In summary, this Royal Caribbean 3-night cruise was just an excuse for drive-in passengers to board and drink - inebriated folks everywhere, cursing and stumbling ... not a pretty sight. Wasn't why we went, so we won't do it again. Buyer beware. Read Less
1 Helpful Vote
Sail Date: January 2009
Embarkation: I had read in one of the cruising "bibles" that Fort Lauderdale (Port Everglades) was one of the most unfriendly ports to embark on a cruise. In some ways it's not fair because at other embarkation ports, each ... Read More
Embarkation: I had read in one of the cruising "bibles" that Fort Lauderdale (Port Everglades) was one of the most unfriendly ports to embark on a cruise. In some ways it's not fair because at other embarkation ports, each cruise line has the option of sprucing things up. For example, Port Canaveral houses a few lines, and each of the embarkation points are unique. Disney's is the most appealing, but RCCL's spot isn't unpleasant. However, Port Everglades... the best way that I can describe the embarkation areas is a cross between a Sam's Club, Walmart, and a general warehouse. Concrete floors, rows of makeshift stations all contributed to the drab, sanitary look. I wish that Betty had been able to keep the pictures she took, but when she started to snap pictures in that area, the officials there weren't too amused and made her delete the photos. Ha. Ship Staff: The quality of the ship staff was uniformly higher than the previous two RCCL cruises I've been on. I'm not sure why that might be but all the stateroom attendants were quick to greet guests regardless of which room they were in. The buffet dining area had a wonderful staff as well - quick to smile and bring our beverages of choice. Our waiter and assistant waiter were both very jovial, and our assistant waiter had this droll habit of excessively rolling his R's. Although not speedy by any means, bar staff was friendly. As a total aside, the staff on this vessel seemed to have a higher mastery of the English language as a whole than my two other RCCL sailings. Public Areas: On the Sovereign class of sailings, the Centrum marks the flagship of the public areas. One nicer statue or display surrounded by boutiques on two levels. The Royal Promenade replaced the Centrum on this vessel. Spanning four or five stories, the Promenade featured shops, cafes, and bars along the way. The usual display or statue was replaced by a tall fiber optic creation. I was not able to take advantage of every single bar on board, but the ones I did go into and take pictures of were clean, appropriately lit, and comfortable. Outdoor public areas were pleasing as well. The main pool deck featured 4 whirlpools and 2 pools while the adults only solarium offered 2 whirlpools and 1 pool. Chaise-lounges were plentiful, and it seemed as if all the guests had enough personal space while outside. The obligatory basketball court was well maintained, as was the flagship rock wall. Certain areas of the miniature golf course could have used maintenance, but overall the course was extremely playable. The arcade featured age appropriate games for teens, but some of the machines were in ill repair or malfunctioning. Dining: Dining on any cruise vessel is my usual gripe, and over the years I've found that the buffet style dining areas are consistently better than the main dining room offerings. A large part of this is due to the fact that while the food on the buffet lines is consistently subjected to appropriate temperatures, food that comes out of the kitchen at the main dining rooms either become too cold or too warm depending on what food is being served. As usual, meat products were overcooked. I understand the need to cook things thoroughly due to health and liability reasons, but who wants to eat a super triple well done burger? At least it was warm, I suppose. The WindJammer was above average as usual, and offered a healthy variety of American and ethnic fare. Vegetarian options were also available. The main dining room kitchen clearly wasn't on the same boutique level as say, Chops or Portofino (the specialty restaurants) - and I would have to rate the food as being below average once again. I opted for steak both nights and the first night my rare sirloin came back medium. No surprise there, but the cut off beef and texture was mediocre. Outback Steakhouse makes a consistently better sirloin than the one I had. The second night I ordered the New York Strip. My rare order came back rare, which was a delight until I realized that the meat was stringy and texture underwhelming again. My only guess is that instead of grilling at a high temperature for a smaller amount of time in order to sear the outside and seal in the natural meat juices, they grill at a medium temperature for a longer amount of time. My theory was most likely correct as I noticed the grill marks, although present - were light in color and resembled what my George Foreman grill is capable of. And that's not saying too much. Onboard Activities and Entertainment: While lagging behind Disney's plethora of activities for all ages, the Navigator of the Seas offered much to do in comparison with my other non Disney sailings. Outdoors activities and the spa and fitness center were well equipped. I got to play Bingo aboard the vessel, but spent much of my "activities time" walking around and just exploring the ship. I did not get to take advantage of open ice skating time, though that would have been a treat. Entertainment on the vessel was brought to the forefront by the Ice Dancing show. I honestly must say that it was the most enjoyable live performance show I've seen since "O" at the Bellagio. Amazing that even with the ship movements, only 2 of the dancers fell on the ice. The comedian kept his humor clean, though a trend in black comics on predominantly white sailings gives the comics significantly more fodder to work with. The stage show was energetic, although not to my personal taste. They ended with a medley of ABBA songs, and for a split second I thought I had gone to Swedish hell. The cruise director and activities director were both gregarious and well-prepared for the sailing, and I appreciated that. Coco Cay: After being denied access to Coco Cay on my previous two attempts, I was excited to finally make it. The concept of cruise lines owning private islands, (or leasing them) seems to have paid off as the activities become exclusive to cruises guests only. Lines are shorter, and there's less risk of guests being bullied by local entrepreneurs. The beach was beautiful, and I got to snorkel in warm water that did not require a wet suit. The schools of fish in the water were breathtaking, as were the starfish, sea urchins, and coral. Debarkation: Debarkation occurred very efficiently on this sailing, most likely facilitated by the fact that a fair number of people brought their own luggage on-board and the need for luggage porters was decreased. The debarkation pier was sterile, although customs and immigration were a breeze this time. Final Thoughts: My only regret is that I didn't have 3 - 4 extra days on the vessel. I would have liked to take advantage of the bars and public areas. However - it was very enjoyable for the short two days. Our seatmates at dinner were friendly, and I met two nice ladies from Nashville who left the kids and hubbies at home. However, I also met a fairly annoying older man at the whirlpool who reminded me of the old man on the NCL commercial who said, "I sold, I sold 20, no 200, no 220 thousand units in Las Vegas...  that must have been a record." Amazingly, my theory to make him disappear worked. While in the whirlpool, I noticed that he was hard of hearing, so I said to my mates, "If we just talk softly among ourselves whenever he tries to speak, he'll just go away." Five minutes later, no more annoying old man. How bout that... Read Less
Navigator of the Seas Ratings
Category Editor Member
Cabins 4.5 0.0
Dining 4.5 0.0
Entertainment 5.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 5.0 0.0
Shore Excursion 4.0 0.0
Enrichment 2.0 0.0
Service 4.5 0.0
Value For Money 4.5 0.0
Rates 4.5 0.0

Find a Navigator of the Seas Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise