234 Royal Caribbean Navigator of the Seas Caribbean - Eastern Cruise Reviews

My review will focus on the casino aspect of the ship as well as my overall opinion of the trip. The Navigator of the Seas is in the Voyager class, and is similar to the Independence of the Seas in its layout. EMBARKMENT: Went quickly ... Read More
My review will focus on the casino aspect of the ship as well as my overall opinion of the trip. The Navigator of the Seas is in the Voyager class, and is similar to the Independence of the Seas in its layout. EMBARKMENT: Went quickly from the bus ride with only two passengers, myself and one other person from Fort Lauderdale airport to the Port of Miami. The check in process took less than one half hour. Once on the ship about 1pm, the staterooms were not ready until 1:30 pm, so I went up to the Windjammer buffet on Deck 11, and it was standard varieties of buffet foods. STATEROOM: As I was traveling solo, I usually get a interior cabin unless, I get an free upgrade to oceanview or balcony, since I am really there just to nap/sleep, shower, dress and out of the room. It is good size but there is little room when the two twins are put together to make a king/queen size bed, its about six inches of space between the end of the bed and the sofa on one side and the dresser on the other side. Two outlets,eight drawers, and a spacious closet. The bathroom has the sink with two medicine/toiletry cabinets and the round shower with doors, just don't drop the soap when showering as it is difficult to pick up. One shower gel or shampoo dispenser in the shower stall. PROMENADE: There is a spacious promenade in the center of the ship with bars, shops and "Promenade Cafe". There are the standard evening sales on port days and all day "special sales" on sea days. THE FOOD: Promenade Cafe: This has a Ben and Jerry's and Starbuck Coffee shop connected with it, for a additional fee. The cafe part has the free coffee and tea, the breakfast pastries, that you can get in the main dining room and the Windjammer buffet. It is open 24 hours. The "lunch and dinner" sandwiches are EXTREMELY DISAPPOINTING, its basically a submarine sandwich bread cut in half and one slice of a meat, one leaf of lettuce and slice of tomato and maybe a slice of cheese on some sandwiches. What you wind up doing is getting two or three sandwiches to make one sandwich and then tossing the bread, what a WASTE of FOOD. Main Dining Room: Traditional early seating at 5:30pm and late seating at 8:00pm in the Sapphire Dining Room on deck 3, with their "my time dining on the 4th and 5th decks. The food was a meat, seafood, poultry and vegetarian selections rotating daily with some standard mainstay available every evening. The wait staff at table #280, Jorden and May provided excellent service, though at times, it took some for the food to get out of the galley. Overall, the food was excellent, with several appetizers, and main dishes to select, with a couple of exceptions, don't bother to order the potato pie main dish or the turkey dinner which appeared to consist of some white turkey breast and a dark turkey meat roll, and I do mean roll, looking at the dark meat is spiral, I did not order it but my table mate indicated that it was tasteless. Other than these two selections the food was better than served on my past Carnival cruises. Windjammer Buffet: Serving the "masses" is difficult to maintain a high quality standard, the staff did the best they could with some limited variety on the main meats, its better then Golden Corral. MAIN POOL and SERENITY POOL: Both areas were popular and in heavy use on sea days, the main pool lounges fill up early so you have to go to the sun deck for an available seating. BARS and LOUNGES: Many bars, with excellent service. As a Diamond member of the Crown and Anchor Society, I get automatically added to my SeaPass card three free drinks each day, non cummulative, so you can go to any bar on the ship, outside the MDR and buffet and get three free adult beverages or sodas between 5 pm and 8:30 pm. For Diamond and Pinnacle members there is an exclusive DIAMOND CLUB for evening cocktails and appetizers and they pour a most generous Jack Daniels on the rocks. EXCURSIONS: I have been to Nassau and Cozumel so I did not do any excursions. The shopping at both ports are filled with silver outlets. CASINO ROYALE: I got a reduced accomodations rate, as I do gamble, and I must say that of all the casino, on the Royal Caribbean cruise ships I have been on, which is 5 different ships, this was the most disappointing. There are ample card tables, with craps, three card poker, Ultimate Texas hold em poker, one poker table, a Carribean Poker table, roulette and several blackjack tables. The dealers are extremely friendly and helpful. The DISAPPOiNTMENT are the SLOT machines. There were several slot machines that were out of service including the popular "Wheel of Fortune" slot machines, for the ENTIRE CRUISE. Also, several of the machines, you had to repeatedly insert and re insert you Seapass card in order for it to register your number so you can get credit for you playing time and monies inserted in the slot machines. The casino host was absent for most of the time except for doing the slot, blackjack tournaments and the nightly hot seat and other giveaways. I am used to the casino host circulating and talking to the casino patrons. The casino is somewhat smoke, but the non smoking areas are a little better. ENTERTAINMENT: Better than on Carnival cruise line ships. The cruise director, a Brit, named Cuddy, is a HOOT! DEMBARKMENT: Was at my assigned station, at 7am debarkement on deck 4 of the MDR, but the process of the carry your luggage walk off did not start until 8 am, and I was finally off the ship about 9:15 pm, get my luggage was very quick and the customs lines when smoothly, I was on the bus and at the Fort Lauderdale Interantional Airport by 10:30 am. OVERALL: its a nice ship, if you don't gamble, it would be a very good cruise. Read Less
Sail Date January 2017
AWFUL: PADI service. We understand the policy of not serving kids under 12 years old. What it is unacceptable is that the guy from South Africa in charge does not help in contacting other PADI centers to facilitate diving to families ... Read More
AWFUL: PADI service. We understand the policy of not serving kids under 12 years old. What it is unacceptable is that the guy from South Africa in charge does not help in contacting other PADI centers to facilitate diving to families with children under 12. “Go online and search” is a rude answer and definitely not a Royal Caribbean style answer. We lost the opportunity of diving in 3 islands. ROOM TO IMPROVE: 1. Mattresses: Please include foam pads for back pain sufferers. Mattresses are too hard. 2. WATER PLEASE! It is very complicated to get bottles of water. We had to purchase them at the bars because ROOM SERVICE is slow, inefficient and expensive. Put them back in the room refrigerators and charge as minibar. 3. BREAKFAST AND FRUITS: more variety and quality. Other RY ships have much better breakfast. 4. Desserts: they can get better, like the Chocolate Lava cake. 5. ENTERTAINERS: learn from the Mexican all inclusive entertainers. Need better quality / trained people for teens. 6. ROOM SERVICE is awfully slow in taking calls and delivering simple things like water. EXCELLENT 1. The stateroom attendant RAMON (8673) was amazing. He solved the problem of the bad quality mattress by bringing comforters and pads. He made a great difference. 2. RAKESH at the Sapphire dining room: he also made a great difference giving our son his favorite Indian food every night. 3. MARY and VALENTINO: excellent waiters. 4. THE SHOWS were excellent. Christmas environment was perfect, the mass at midnight and caroling was amazing. Cruise director did a great job too. Read Less
Sail Date December 2016
Great time cruise for the price. The perfect quick getaway to me in the holiday spirit. Our dining room staff were excellent and made for a great dining experience. Not that crazy about the ship since I was previously on the Oasis of the ... Read More
Great time cruise for the price. The perfect quick getaway to me in the holiday spirit. Our dining room staff were excellent and made for a great dining experience. Not that crazy about the ship since I was previously on the Oasis of the Seas where I preferred the cabin over looking the boardwalk. Had been to Nassau so many times I didn't bother to get off the ship. Wish there had been more lower deck relaxation spots that overlooked the ocean away from the music. I was truly looking for a broadway type of show like I experienced on the Oasis, I can say the ice show was great though. I went with my cousin so there were no children. I am definitely going again and will do Royal Caribbean. Oasis of the Seas or the new Harmony of the Seas will be my choice. Let's sail away, soon !! Looking for bargains in 2017. Read Less
Sail Date December 2016
I would have given this cruise 5 stars but for the unfortunate boarding experience in the parking lot at Miami.....My husband and I got on very quickly (1/2 hour)....but then had to watch our luggage sit in the parking lot and not loaded ... Read More
I would have given this cruise 5 stars but for the unfortunate boarding experience in the parking lot at Miami.....My husband and I got on very quickly (1/2 hour)....but then had to watch our luggage sit in the parking lot and not loaded until 6pm. And we finally got it after dinner. I do want to state that this was the fault of Port of Miami Baggage Handlers Union. Those guys in the white hats refused to work with RCCL and to be quite frank, they are a lazy bunch of money grabbing porters. One told me that for $30 he would deliver my luggage to my room in ten minlutes.....that is pants on fire lying. He could not board the ship. Being more or less seasoned cruisers, we booked the dining package for 4 nights....and both Chopped and Giovanni's were excellent. I still remember the Osso Buco....lovely. We only had dinner one night in the MDR and that was the Puerto Rico stop when most of the people were off the ship and it was very nice. We did eat in the Windjammer for dinner two night and we had no complaints...especially about the staff....they were really great. I was on the same ship as many of there other reviewers but evidently did not have the same experience, I never had a problem getting served in the Windjammer, nor did I experience a problem with the food. We actually liked it. And to the gentleman who only saw ham being carved....I had chicken, roast beef and pork roast on different days. Still love the egg station and frankly could care less about lobster night. I have read a lot of negative reviews here about the November cruise and totally understand it started out on a negative tone....but for us, the rest of the cruise was delightful. The famous robes, we had two. If I had one complaint about the cruise, it was that the Captain was invisible. We had sailed on Navigator in April and had Captain Ari and he was fun...all over the ship and talking to everyone. When I mentioned it to some of the crew, they told me they had never seen this Captain either....part of being Captain is PR.....and this one totally dropped the ball. The ship does seem to represent the Captain's attitude and that might have been part of the negative reviews, a dull Captain = a dull ship. Our cabin, Deck 12, 1864, was wonderful....clean, spacious and I love the 25 feet of floor to ceiling windows. We would eat breakfast there most days. What a view.....And I was never cold....but I am from Miami and used to freezing air conditioning. One really positive thing was that my husband had some heart problems on the ship and for the first time we had to visit the Medical Facility....and I can tell you they are top notch. We took their treatment records to a very renowned cardiologist in Miami and he said we were very fortunate.....we could not have gotten better treatment any place. So thanks to the two Doctors and the nurses, we were able to finish our cruise in good health. All in all we have Navigator booked for the April Southern Caribbean.....and Captain Ari Medina will be back so we expect to have a rocking cruise..... Read Less
Sail Date November 2016
Mom has liked Royal Caribbean in the past - it's a older crowd (she is 82) and she feels more comfortable. We had problems after problems. The guy at the desk told me 2 things about WIFI that was WRONG and they keep telling me to ... Read More
Mom has liked Royal Caribbean in the past - it's a older crowd (she is 82) and she feels more comfortable. We had problems after problems. The guy at the desk told me 2 things about WIFI that was WRONG and they keep telling me to call Verizon. It's their fault. Horrible customer service - paid for WIFI and it does NOT include calls or text - just data. So many things went wrong. From having my 82 year old mom stand in the sun for 3 hours waiting to board, to a room that is in badly need of some repairs. Our room had a wind tunnel noise and it took maintenance 2 days to get this fixed and kept us up for hours. I bought souvenir T Shirts ( NOT from this itinerary mind you!_) and they all shrunk ! So many things went wrong. The mattress was hard. There was a black ring around the toilet, no tissue in bathroom. Food choices were bland. Try another cruise line. Read Less
Sail Date November 2016
This was our 50th cruise with Royal and by far the worst. Boarding was a nightmare. I understand that there was no terminal, just a tent. That was out of Royal's control. But there were no Royal representatives to help on the ... Read More
This was our 50th cruise with Royal and by far the worst. Boarding was a nightmare. I understand that there was no terminal, just a tent. That was out of Royal's control. But there were no Royal representatives to help on the dock. No one to tell us where to drop off luggage, or assist with the 1/4 mile long line. No one to assist with handicapped till 3 pm. Got to dock at 1 pm didn't board till 4:15 pm. Major fail on Royal's part. After boarding the supervisory staff did nothing but lie, every time a problem arose. They told us that they could not put personnel on the dock because the ship recently came from Europe. A direct lie because ALL crew have to have Z cards that allow them to get off the ship without visas. The refrigerator in our room did not work (at all) . We were told that is was "supposed to be room temperature, and not function like a home refrigerator" After complaining for 4 days on the fifth day they replaced the unit. It worked. Our balcony was filthy (side not aft). One of the head chefs told us that Royal no longer serves lobster tails on the main menu, then stated this has been policy for months fleetwide ( we had lobster the week before on the Oasis). The galley ran out of several menu items and condiments. Food in general was sub par The wifi was terrible in our room. After paying for the premium package I had to go the the lobby to get a signal. Our cabin steward James was great and as helpful as he could be. Our wait staff were a little inexperienced, but tried to please. If Royal continues treating us like this we will give up on the quest to someday make "Pinnacle". And seek another cruise line Read Less
Sail Date November 2016
As Diamond Crown & Anchor members, my family has gone on many cruises, but we brought three cruise newbies on our group and we went to Puerto Rico for the first time in 33 years. Pros: - My wife and I got married on Voyager in ... Read More
As Diamond Crown & Anchor members, my family has gone on many cruises, but we brought three cruise newbies on our group and we went to Puerto Rico for the first time in 33 years. Pros: - My wife and I got married on Voyager in 2003, so this class is memorable for us - We also failed on Navigator in the Med five years ago, so we remembered the ship too - It's really hard to get Royal Family Suites anywhere in the fleet, so I jumped on this one - Filet Mignon in MDR ordered from the Chops menu was good - Diamond and Suite perks were decent, and I didn't use them all - Loved the cabin - Labadee keeps getting better Cons: - It's been a while since there was a refit. Worn railings. Little things out of place. Some spill in the R-Bar that needed a massive fan to dry out for several days. - Food in MDR not nearly up to the standard I expected, I blame specialty dining. Even breakfast in the MDR was average. Windjammer was also lackluster. - Embarked on a day when 6 ships were in Miami, so we ended up on the pavement for over an hour and embarking from a tent... no suite or diamond perks for that - Air2Sea never notified me about pick up time from the hotel - Teenagers in our group didn't really enjoy the teen "Living Room" - Significant delay leaving the ship in Puerto Rico due to Anthem docking on the same pier right when we were to depart - No longer a special deal for photo packages shared among 3+ cabins for a larger group - Only 1/3 of the passengers participated in formal night Read Less
Sail Date November 2016
The food wasn't too good. We had a smell in our cabin that they couldn't get rid of. We tried to spray & the odor just came back. They cleaned the carpet & cleaned everything in the cabin. We started to leave the balcony ... Read More
The food wasn't too good. We had a smell in our cabin that they couldn't get rid of. We tried to spray & the odor just came back. They cleaned the carpet & cleaned everything in the cabin. We started to leave the balcony door open just to keep the odor down. Pillow was flat as a pancake I had to get an extra pillow since the flat pillow was giving a neck ache. We couldn't use our toilet for a day due to the some type of problem in the spa.. We stood outside for 1 1/2 hours to check in & we left at 6 PM which was 2 hours late. We couldn't enjoy the sail away due to late departing. They could not get my husband's breakfast correct 5 of the 7 days. We enjoyed some of the entertainment and also the gym. The ship is beautiful. I have booked for next year on another cruise line. Read Less
Sail Date November 2016
We have been cruising for years and always had a wonderful time.We had never booked with Royal Caribbean, but heard great things about them. Sadly this was not the case on Navigator of the Seas !! We arrived at the port a couple hours ... Read More
We have been cruising for years and always had a wonderful time.We had never booked with Royal Caribbean, but heard great things about them. Sadly this was not the case on Navigator of the Seas !! We arrived at the port a couple hours early and expected a wait, but not to be bused over to Bayside and never picked back up. Most people had to get a cab back to the ship in fear of missing the sailing. When we finally arrived back at the port it was to LONG lines of VERY angry cruisers waiting to board and we were screamed and yelled at for being moved to the front of the line. The dining room staff was GREAT, and the only place on the ship that had palatable food, the rest was TERRIBLE. First time I have ever been served a crab cake made with imitation crab meat.....GROSS !!! Prime rib was on the menu, but we were told they were out when we tried to order it. We purchased the drink package only to find out they did not offer the brands they had listed on their website. Toilet was backed up the first two-three days and the A/C was a hit and miss adventure. We had some sincere "I am sorry" from the staff and we received an apology note and fruit plate from the dining room staff on our last cruise day. Very sad when your waiter has to apologize for the food he is serving you !!! NO poolside entertainment, they had a small band that played for 1-2 hours each day at sea and a few contest. We truly could not wait to get off this ship !!! Read Less
Sail Date November 2016
RCCL Navigator of the Seas We cruised 7 days from November 27 to December 4, 2016, and this was our 57th cruise. We are rated Diamond with RCCL and we cruise with several other cruise lines. We had a balcony cabin. Cabin condition ... Read More
RCCL Navigator of the Seas We cruised 7 days from November 27 to December 4, 2016, and this was our 57th cruise. We are rated Diamond with RCCL and we cruise with several other cruise lines. We had a balcony cabin. Cabin condition and its size were fine. Ship’s public areas were all fine. The food offerings in the main dining room and on the Deck 11 buffets were way below what we have ever experienced before. No salmon or fish for breakfast on Deck 11 – first time ever. They had prime rib on the main restaurant dinner menu twice. The first time it was very thin. The second time they said they were out and substituted pot roast. The appetizers were fine but the entrée offerings were limited and well below what we have experienced before. The check-in was terrible and the worst we ever experienced. The ship was NOT docked at a terminal but docked at a flat pier adjacent to a parking area. We arrived at about 12:00 noon and the line was estimated to be about 1000 waiting people winding around in a parking lot. No cover or roof over the long line. If it rained, we would have all been soaked. There were no seats to wait in. There also were no separate priority lines (as they promised) until you reached the inside of the relatively small tent structure. So we followed 1000 other passengers in the line, most of whom were not rated Diamond or better. So much for our rating. None of the RCCL staff seemed to care about how people were being treated. I estimate that we boarded the ship at about 1:30 pm, but did not write the time down. At 330 pm, the line was still at least 200 long, and there were still several hundred bags standing around the parking lot to be loaded. I have photos taken from our balcony cabin. We departed about 2 hours late because of the time it took getting the last bags on board. All the restaurant staff in every venue were 5-star great as in the past!!! There was only one production show during the 7-day show, and it was 5-star great! All the other evening entertainment in the theater was poor and way below average. The ice-skating show was 5-star great. The internet package offered for the 7-day cruise was the best ever offered to me. Instead of being limited to and worrying about minutes, we purchased a 7-day 24/7 package for one device for about $60.00 after our diamond discount. My wife and I could both log on using different devices but at different times. I was surprised by how many people were complaining and a few voiced real anger. Regardless, for the money we paid, we had a great vacation. Read Less
Sail Date November 2016
Our beloved RCCL really dropped the ball on this one and has shaken our opinion of the cruise line. My wife and I are Diamond Crown and Anchor members and this was our 20th cruise on RCCL. We sailed on the Navigator of the Seas last ... Read More
Our beloved RCCL really dropped the ball on this one and has shaken our opinion of the cruise line. My wife and I are Diamond Crown and Anchor members and this was our 20th cruise on RCCL. We sailed on the Navigator of the Seas last year and had such a wonderful cruise experience we could hardly wait to sail on her again. I suppose this review will sound more like venting but I hope to save someone from what we experienced on this cruise. We were scheduled to sail on Nov. 27th from Miami. Our itinerary included Labadee, Haiti, San Juan, Puerto Rico, and St. Maarten, Dutch West Indies. Upon arrival at the Port of Miami to get on the ship there were lines of people in the vehicle parking lot. There were over 1,000 people waiting to register and get on the ship! We all stood in the parking lot for 2 hours and 45 minutes in sunny 80+ degree weather with no rest room facilities. We were herded into a tent to get through security and get our sea passes. Usually there is a separate line for Diamond, Diamond Plus and Pinnacle members but all people were herded through the same lines. Additionally after waiting the amount of time we did it was common to see people arrive in wheelchairs arrive late but be taken in ahead of us that had waited. This was fine with us HOWEVER, all those traveling with the person in the wheelchair were taken in ahead as well. In one case 15 people joined with the person and went on board with no wait. This whole embarking situation was not acceptable! A few days later during the Captain's Welcoming address he said, "Let's forget about this and move forward". Anyway this turned out to be the very worst cruise we have ever experienced! The food in the Windjammer was horrible. We found the same food from lunch being served at dinner. Usually there is a meat carving station but the only thing being carved was ham. My favorite hash brown potatoes were nothing like we had on other cruises. They were soggy with oil and not browned enough while the taste was horrible. In general the food was tasteless and fair from enjoyable. Usually there is a pitcher of half and half for coffee but not this time. The attendant said that they did not have any and we were asked to use milk to lighten our coffee. Later they did put very small containers of half and half out that were so small we needed 3 or 4 just to get the coffee light. There just was no variety in the food served here. On the Oasis, we found that the food in the Windjammer was equal to the food served in the Main Dining Room, very good! Also The Windjammer had no specialty night where they set up a station to individually cook a pasta dish for each person. Nothing! There was just nothing special for the passengers like on other ships. Also speaking of food, there was no lobster night in the Main Dining Room! We were told that lobster night was being eliminated on the smaller ships. I found this interesting as the fare we paid for the Navigator was the same as the fare we paid on the Oasis. If the money was the same, why not the service and lobster? One night in the Main Dining Room the menu called for prime rib. When we ordered it, our waiter said it was not available due to the chef changing his mind about the menu!!!!! By now we were convinced that there is a definite problem with food on this ship. I know RCCL is trying to cut where it can but this is ridiculous as many of us sail to enjoy the food. To be fair, we did eat twice in Chops. It was excellent! The food quality was superb and we truly enjoyed it but then again we had to pay extra for it. I am a bit sensitive about the food issues due to the fact I got food poisoning on the second night from my meal in the Main Dining Room and was sick in bed for two days unable to eat. I suggest you do not eat the Red Snapper or have the fish chowder (this is a joke as there was no fish in the tomato juice chowder, another cost cutting measure.) Service in the Main Dining Room was very good and the staff must be recognized for a job well done. A waiter confidentially suggested that we not blame the servers for the food as they only deliver what the chef gives them. Point well taken. Other aggregations include The Windjammer scheduling to be open at a certain time and then being 30 minutes late to open with people lined up waiting. During our stop in San Juan we tried to get off the ship but were stopped and forced to stay on board for an additional 30 minutes while something else was resolved. People lined up and then being told to wait. As we were leaving the ship, we took our luggage with us to speed the process. Again we had to line up and wait to get off. We were told we could get off between 7 and 7.30 but were forced to wait until 8.30 and we had docked closer to 6 am! This just seemed disorganized with the whole ship. I do not know if you have experienced this but we certainly did....the public address system is so poor you cannot understand what people are saying. The loudspeakers just blare and are unintelligible. I wonder what it would be like in an emergency? Thankfully most of the announcements were for other than emergencies. We enjoy the various hot tubs around the ship. We found it incredible that children 4 and 5 years old are allowed to get into the hot swirling water. No parents in sight. There is a placard on the tub that reads that children younger than 16 must be under parental supervision. On a more positive note, we found the crew to be pleasant and helpful. Most had a greeting for us and had smiles on their faces. Our room attendant was wonderful. In my critique to RCCL I suggested that they send some of the "corporate higher ups" to learn a few things from her. She knew how to treat customers and make people feel good. She was very capable. Donna Duncan is one exemplary employee! Speaking of cabins, it was refreshing to see the size of our cabin compared to the same cabin on the Oasis in the same category. Our cabin on the Oasis seemed small compared to the one on the Navigator. Music, was a big issue for us as one year ago we had a perfect blend of music. Music great at pool side and music great for dancing after dinner. Not to be found on the Navigator for this cruise. What is happening? Can they be cutting this much? Does the Captain not realize how poor his ship is appearing? I guess I am trying to warn those of you that may want to sail from Miami on the Navigator. It is not the same ship we were on last year. So disappointed with RCCL on this trip, it has shaken my perception of them. Read Less
Sail Date November 2016
Ok so where to start, so many things to say. First of all, we had to wait 4 1/2 hours in line in the heat just to get on the ship. We never went to a terminal. It was a tent that was even hotter inside to wait in more lines. After a couple ... Read More
Ok so where to start, so many things to say. First of all, we had to wait 4 1/2 hours in line in the heat just to get on the ship. We never went to a terminal. It was a tent that was even hotter inside to wait in more lines. After a couple hours they finally started passing out water while we waited in line. We didn't leave until 6pm and when we got onboard there we didn't get to grab a bite to eat because we had to go immediately to the muster drill. By the this time we were starving and went looking for food. Could we find any? NO!!! We were supposed to wait for the dining room to open. I had an anxiety attack at this point and started crying and begging for food so I went up to one of the waiters and started yelling at them that I just wanted food and to sit down. Something to the effect of: "Can't we even get fed on this stupid ship? I just want some food and my feet hurt and I want to sit down already. We've only been waiting for hours in line!" Yes, embarrassing, but it happened. I've got to say they found me a seat and within two minutes moved us into the dining room. Probably to keep everyone else from rioting. After A glass of wine and some bread I started to calm down, ate and went straight to the stateroom and to bed. Everything was ok until we got to the royal Caribbean port in Haiti. We booked an excursion for jet skiing. With our friends. The staff on the excursion was rude and antagonizing. The chicks name was HANNAH and she gave us misinformation and was rude to us because we are middle age and treated us like we were geriatric. She almost let our friend drown because she didn't follow safety protocol or recommendations for the excursion. After 30 minutes of our friend in the water she decided to stop laughing and saying Ebro thing was cool and called for help. After the boat came and took our friends away we just wanted to be done and on our way. They charged us twice for the locker because of their mistake. The port shopping was horrible because the people are so aggressive and rude. Plus, they lie to you just to get you to buy. One guy actually got in my husbands face and told him "LOOK AT ME! I'm taking to you." The only good thing was that the ship provided food and beverages. On Wednesday night there was supposed to be a Latin pool party but the whole deck got flooded from the pools because the ship was rocking so badly since we sailed that it was cancelled because they were worried the band would get electrocuted. So were we. They told everyone to go to the Cosmopolitan Club to continue the party. That was a disaster. The do apparently didn't get the memo and some old lady started yelling and cussing at him that no one liked his music and to play something else. When he did, she started yelling at people to get up and dance, so we left. At 1am, said lady was leading a protest two decks below us, stomping and chanting "This stupid "A" (profanity) boat sucks!" because they closed the only dance club early. This went on for 30 minutes. At 4am there was an explosion and I thought the ship was sinking. Never found out what that was about. For the first 3 days the hallway smelled of sewer. There was only one dance club on the ship. The Latin band was awesome! But they only get a corner the deck and it was super crowded because it was the only place that had decent dance music. I called and bought a gift for my husband for our anniversary, which was on the 29th. I waited all day and nothing came. Next day we went to guest services and to find out what happened and they apologized for the error, which I they never said what happened but they ruined the surprise. They tried to make up for it and offered us a bottle of champagne, which we never recieved. They also offered us dinner at one of the premium restaurants to make up for it. That was nice, but ,y husband woke up sick and it wa on the last day of the cruise so I had dinner with my friend and not our anniversary dinner. So no anniversary celebration for us on the ship, thanks to ROYAL CARIBBEAN. Needless to say, we will never ever travel with them again. Worst vacation of our lives. Read Less
Sail Date November 2016
Just started cruising again after 22 years. The ships are a lot larger and definitely more luxurious then I remember. This isn't the largest ship but you can get lost at first. Embarkation was a little annoying at fist with the port ... Read More
Just started cruising again after 22 years. The ships are a lot larger and definitely more luxurious then I remember. This isn't the largest ship but you can get lost at first. Embarkation was a little annoying at fist with the port at Port Everglades. The signage was poor as pier listings only went to pier number 26, the entrance gate guard said we were at number 29, duh, no signs to direct you. Once we were cleared through security check-in the embarkation went smoothly. State room accommodations were a surprise as to layout and roominess with ample closet and storage space. The bathroom was great with shower doors rather than a curtain, not the largest but ok for our small statures in comparison to some tall/large bodies. What surprised me was that the cabin was so sound proof. We never heard anyone in the next door staterooms, unless the balcony doors were open. Our cabin assistant was always there to meet our needs. There was always something to do if you wanted to with entertainment most anytime and shows in afternoon and evenings. The cruise director Jeffery is just great with a great sense of humour and comedian in his own right! We liked the assigned time and table sitting over the my time dining and having the same servers every night for dinner, I believe we had the best of the lot. Everyone on staff was very courteous and friendly. Disembarking went smooth. Definitely like RCCL, have rebooked to go on the Oasis of the Seas next to try the large ship, but the Navigator is great. Read Less
Sail Date April 2016
This was the fourteenth cruise for my wife and myself and our fourth on Royal Caribbean. We are in our early 70's. We chose this cruise because it traveled to a few places in the Caribbean that we had not been to yet. We arrived in Ft ... Read More
This was the fourteenth cruise for my wife and myself and our fourth on Royal Caribbean. We are in our early 70's. We chose this cruise because it traveled to a few places in the Caribbean that we had not been to yet. We arrived in Ft Lauderdale from Dallas a few days before the cruise departure, rented a car and drove to Key West, stayed there for a few nights. While in Key West we took the ferry to Fort Jefferson located in the Dry Tortugas, a bit pricey but well worth it. The day before the cruise we drove back to Lauderdale, turned the car in and stayed at the Hilton Gardens south of the airport, they have a free cruise shuttle. The Hilton is a very nice hotel with friendly service. On the morning of the cruise we took the 11:00 hotel shuttle to the ship. The embarkation process took about an hour and 15 minutes, we were aboard by 12:30. The interior of the ship and the common areas are very clean and well appointed. We particularly liked the deck 5 promenade, this area is like a small city block with shopping, a coffee shop and bar. Our cabin was on deck six, an inside cabin with a bay window overlooking the promenade. The cabin was well appointed, of decent size with a flat screen TV, desk and chair another chair and a couch. The closet and storage areas were adequate for two people. The TV channel offerings were poor, no US based networks just repetitive drivel. I purchased the Wi-Fi package for $160.00, a waste of money, painfully slow and problematic. Overall the food was adequate, nothing to wax poetic about but you won't starve to death. We had the your time dinner seating. On the first night we ate at the assigned restaurant but for the rest of the cruise we took meals at the Windjammer on deck 11, except for one night, we went to the Italian upcharge restaurant. In my opinion, we should saved our money, the Italian fare was not at all enjoyable, probably the worst upcharge experience out of all of the cruises that we have taken. The first port was the RCCL private beach at Labadee, Haiti, great beaches plenty of food, well manicured and things to do for all age groups.. Overall a fun experience except for one downside. There is an area called the Artisans Market, the venders here are extremely aggressive and kept hounding you to buy something for my wife and I, this was an ugly experience, after a few minutes of this we walked away and bought nothing. Just before the Artisans Marked there was an indoor market where you could buy souvenirs without the incessant barking of vendors. The second port was San Juan PR, we walked the streets had a few beers ate at a small local restaurant and walked to both forts, we both had a pleasant day ashore. St Kitts was the third stop. We chose to take a tour with a local tour guide and driver instead of an excursion arranged by the ship, we saved 50% by doing this. When using non ship tours that are offered in the debarkation area use common sense, make sure other people are in the tour group, don't go alone. I chose a young lady named Coleen for our tour aboard a small van, she had a nice personality and seemed to be more trustworthy than some of the men that were also hawking tours. For safety reasons before boarding the van I check the tires. We had an interesting and enjoyable tour around the island seeing many beautiful sights, just remember, there is some risk to taking private tours, use your best judgement, if it does not feel right, don't go. At St. Martin we did a bus tour, arranged by the ship of both the Dutch and French sides of the island. The tour was informative, fun and we did a little shopping on the French side. The only downside to this tour was the long wait in a very long line to board the bus after departing the ship. We were going to go back to the ship after the bus tour but with 3 hours left to stay onshore we decided to take the water taxi to Phillipsburg, glad we did. We did some shopping, walked along the beach and ate at the Hard Rock Café. All in all it was a very good cruise. The sea was calm for the entire trip with no rain at all. The service on the ship was excellent, our cabin attendant was the best. The entertainment was average but there are many fun things to do especially up on the sports deck. The cruise director was ok but seemed to lack the exuberance usually associated with this job. Just like any other cruise line RCCL will make every attempt at separating you from your money. The best advise is to stay out of the Casino, way too much cigarette smoke and the odds are beyond awful, We would both do this cruise again. Read Less
Sail Date April 2016
This was our second RCI cruise, first one was on Freedom. Ships almost identical except for size. Embarkation was very slow and line identification poor. Finally on board and walked through Windjammer three times looking for available ... Read More
This was our second RCI cruise, first one was on Freedom. Ships almost identical except for size. Embarkation was very slow and line identification poor. Finally on board and walked through Windjammer three times looking for available table before going to Cafe Promenade. Balcony cabin was spotless and very comfortable. Room steward (Ivan) was very attentive and helpful. Had MTD and chose to keep same table every night because our servers (Ricky and Inyoman) were so good. Food in all the venues was delicious. Had lunch at Sabors and it was excellent. Also did the Galley Tour and Champagne Brunch, loved it. Booked two excursions through ship and one on my own. The ship one in San Juan (tour of city) was okay, guide was good. The non-ship one in St. Kitts (Grey Tours) was more enjoyable, also a city tour. In St. Maarten the double decker bus tour was the worst. Had to wear headphones to hear guide, who was almost unintelligible. 15 minute stops every now and then were spent in bathroom line. No AC in bottom section of bus. The shows were okay, most enjoyable being the illusionist and Beatles cover band. The ice show is always a big hit. Debarkation went much smoother than getting on. Hired a porter and was off the ship and in our car in 20 minutes! We would definitely sail on Navigator again and are planning to try Oasis soon when she comes to FLL. Read Less
Sail Date April 2016
We chose this cruise for the cost and for the islands visited. Not having to drive down to Miami was also a big plus. We had never cruised on one of the larger ships. This was about twice as big as we had sailed on before, yet it was ... Read More
We chose this cruise for the cost and for the islands visited. Not having to drive down to Miami was also a big plus. We had never cruised on one of the larger ships. This was about twice as big as we had sailed on before, yet it was not one of the HUGE new ones. Surprisingly it did not feel crowded, and it was very easy to find our way around. Our little inside cabin was good sized with a big bed, LOTS of storage in the large closet with many hangers plus drawers in the built in areas. There was even a couch. The bathroom was compact but comfortable - easy to maneuver in. The service was exceptional everywhere on the ship. We ate in the main dining room for most meals and enjoyed the varied menu. The breads/rolls and desserts were the best we've ever had on a cruise. The soups and salads were good - a few exceptionally good. The main entrees were a mixed blessing: some very good; others sounded better than they actually tasted. The ship was well laid out, easy to get around, plenty of elevators and wide stairwells. There were "You are here" illustrations at all main intersections, so it was easy to keep track of location. There were also large touch screens by each bank of elevators for additional information. The main dining room had the evening menu on large touch screens outside the main doors at each level of the room. We looking forward to picking out what we would be eating ahead of time - saved time. The trip was totally for relaxation. We did not attend the shows or take any of the ship sponsored excursions though we did go off on our own in ports with no trouble getting around. Only one complaint about the ship: in the hallways around the cabins there was a constant bathroom/sewage smell - sometimes quite pungent. There must be some way to control that - never encountered it on any other cruises. Read Less
Sail Date April 2016
Chose this as the 1st royal trip, previously cruising on carnival. Overall ship and amenities were very nice. Hallway outside cabin down to elevators smelled very musty and damp. Found out there had been a water leak and carpet was ... Read More
Chose this as the 1st royal trip, previously cruising on carnival. Overall ship and amenities were very nice. Hallway outside cabin down to elevators smelled very musty and damp. Found out there had been a water leak and carpet was needing replacement. No Ac in elevators. AC in main dining and show area was very inefficient. Seemed to cycle on for very short periods of time and then be off way too long. Made for some uncomfortable dinners and shows. Room was ok, bathroom needed a facelift. Pillows were terrible, flat and no support. Plenty of pool and sunning areas. Didn't see many chair hogs with their saved spots. Food in MDR was fantastic. Service very good. Food in Windjammer was very good, lots of options. Labadee was enjoyable. Good bbq lunch and plenty of shade if desired. No issues in FTL either getting on or getting off. Lines moved well for a sold out cruise. Overall very enjoyable experience and would recommend. Read Less
Sail Date April 2016
We picked this cruise just to get away for a break. This was our 5th cruise, 3 of which were in the last 17 months. (Did we say retirement!) 4 out of 5 cruises were on RC ships. We parked at Park 'N Go about a mile from the ... Read More
We picked this cruise just to get away for a break. This was our 5th cruise, 3 of which were in the last 17 months. (Did we say retirement!) 4 out of 5 cruises were on RC ships. We parked at Park 'N Go about a mile from the port. We had excellent service being dropped off and picked up. Upon arrival at the port we had a smooth embarkation with approximately 30 minutes time lapse from the time we dropped off our car til we were aboard the ship. We had an interior cabin with the virtual balcony, which was nice to be able to see outside but takes away the small sofa. We were not as happy with the fact our choices were a single seat or the bed to sit on. The gentleman that did our room was great. We do not spend much time in our cabin. We were very disappointed with the main dining room. While we requested a table for two we were told there were none to be had. They sat us at a table for 10. We finally were able to be moved to a table of 4 but it was not easy getting them to do so. What was frustrating was the fact that there were two tables for two empty the first night and the second night someone sat in one of them right behind us. They told us they had a table for two and were moved to this other table because they did not like the first one. Our waiter/asst waiter were average. We were rarely offered seconds in rolls and my husband had a difficult time getting beverage refills. He finally asked them to bring him 3 at once which they balked at but finally did.The food was not the best. We sailed on the Freedom of the Seas in Dec. 2014 and Dec. 2015 and the food was much better. You would think a smaller ship would do better in the food department. The Windjammer was fine. I don't think the choices were as plentiful as on the Freedom. One of the best meals we had was at Johnny Rockets. There is a cover charge but you can eat as much as you want. They had excellent onion rings and fries. We did not try any of the specialty restaurants. The activities were basically the same as on the Freedom. I wish they had added a few more games besides Trivia like on the previous ship. We played Apples-to-Apples and it was great fun. I think there were also more poolside events. The shows were mediocre. The RC singers/dancers/musicians put their heart and soul into the shows but the production was lacking with a poor choice of music, etc. The comedians were not very good. The Elton John Revue wasn't too bad. The best show of the week was the Beatles revue. There were a number of people that walked out of the different shows and through talking with other passengers many had the same impression of the Headliner Shows. The ice skating show are good. They need to come up with a better system of giving out tickets and lining up to get into the show. We were in line an hour before the show and a number of people just "crowded" up near the time to enter the theater, disregarding all the guests who patiently waited in line. Tickets were given out earlier in the week and my husband saw a number of people walk in without tickets. One of the best entertainment during the week was the piano player in the Schooner lounge. David Curtis was amazing. We caught his show every night but one. He probably played over 200 songs in the 7 nights, played with no music in front of him, sang the songs and invited the guests to sing along with him. He has worked for RC for 30 years he told us. The ports were all right. The best one was San Juan, PR. It was clean and we felt very safe walking around. We were disappointed in St. Kitts and did not feel as safe. St. Marten was fine, we had been there before and looked forward to going back. There is a cheese shop between the port and the shopping area that is great and we brought back some cheese. There is not a lot to do in Labadee but it good for those guests who do no have the advantage of being able to go to the beach as we do. We live 25 minutes from Hilton Head Island. We did not do any of the excursions as we feel they are outrageously priced. Most of the staff was friendly and helpful. We did not have the need to use guest relations. We were the first ones off the ship and back at our car within 30 minutes and heading home. Overall, I am glad we went on our trip despite the issues mentioned above. I would definitely go on the Freedom of the Seas on a future cruise. We will not go on the Navigator again. We have another trip booked on the Serenade of the Seas in December where we will be going to the Southern Caribbean. We are hoping for a better experience. We are also looking into the Oasis or the Allure. Read Less
Sail Date April 2016
I chose this cruise because it was priced right and I wanted to experience this ship. I also had never been to Labadee, their private island. The ship was beautiful and very clean. The cabin and especially the bathroom was quite ... Read More
I chose this cruise because it was priced right and I wanted to experience this ship. I also had never been to Labadee, their private island. The ship was beautiful and very clean. The cabin and especially the bathroom was quite small for a balcony stateroom. We had purchased 3 nights in specialty restaurants prior to the cruise. When we got on board, a man from the Sabor Mexican restaurant said we could save money if we purchased a 5 night dining pkg. So he said he would make all the arrangements for us and cancel our original reservations. He didn't! It took us 3 days to get it all straightened out. I even went to the front desk for help and they handed me their phone. No customer service at all. I do not recommend the specialty restaurants. I never met the lady who cleaned our cabin. She gave us 3 bath towels on day one and only 2 every day after that. The Ice Dancing show was very nice. Nice costumes and music. Lots of talent!! The food was nothing to write home about. I would not recommend the Isumi Asian restaurant unless you enjoy cooking your own food on a hot rock. Chops Grill was pretty good. Don't order the lasagna in Giovanni's because there is no cheese in it, meat sauce and noodles. I asked the waiter at lunch in the dining room for the soup of the day. I just wanted to know what it was. His response... "I'll get to that". Wear your shoes to the beach in Labadee because the sand is full of rocks and coral, very bad for cuts and bruises. Watch the vendors on Labadee because they are more aggressive than what you see in Mexico! Labadee is nothing compared to Half Moon Cay. You cruisers from HAL know how staff offer to bring you a drink on the beach at Half Moon Cay? Well, you will not see that service on Labadee. They even charged us for a chair to sit down!! We did not do any excursions because we have been to all the islands previously. We are four star mariners on Holland America. We will stick with them in the future. Read Less
Sail Date April 2016
LOVE Royal Caribbean cruises. Love the ships, the food, the entertainment and all the crew. The food on this ship, I have to say, was just okay. Nothing bad, just okay. We've been on the Oasis, the Allure and the Quantum, their ... Read More
LOVE Royal Caribbean cruises. Love the ships, the food, the entertainment and all the crew. The food on this ship, I have to say, was just okay. Nothing bad, just okay. We've been on the Oasis, the Allure and the Quantum, their food is extraordinary, so I guess we're rather spoiled! The only complaint I have (and I normally don't complain about anything on cruising, because we love it), is the salon on this ship. I had a manicure/pedicure done and was not happy with the price at all! $117.00 for a 'nothing special' job. Complained about the price and she said, 'you asked for a fire and ice!' How could I 'ask' for something that I knew nothing about. This was a 'nothing special' job and I could have gotten something better at a Walmart! And I'm not a Walmart fan. I felt I should have received some sort of discount after mentioning it at the desk. I also told them I would not promote the salon. They didn't care apparently. I was not bitchy, just wanted them to know how I felt about it. I've had this done at the Oasis of the Seas salon and it was heavenly and NOT as expensive. My opinion.....get your nails done BEFORE you go on the Navigator of the Seas or you won't be happy! I was just plain not happy with it at all. Overall, we still LOVE Royal Caribbean cruising and won't let this incident stop us from more cruising! Read Less
Sail Date April 2016
This was our 29th anniversary and decided to take a cruise since that cruise taken was in 1994 on Celebrity and 1981 on Carnival. The ships have vastly improved since then. The Navigator of the seas was recently renovated and was like a ... Read More
This was our 29th anniversary and decided to take a cruise since that cruise taken was in 1994 on Celebrity and 1981 on Carnival. The ships have vastly improved since then. The Navigator of the seas was recently renovated and was like a new ship. The cabin was clean with a seating area, large closet setup with more than ample shelving space. The bathroom was ample with tri-mirror and shelving and a shower stall with door enclosure rather then shower curtain with rain shower head. The desk/make-up area was good with shelving and storage cabinets, which also housed the refrigerator and safe. The king size bed was very comfortable with plenty of room for large luggage underneath, and Good size balcony. We chose early assigned dining to be assured of having our same servers and made some new friends. Our servers were exceptional, Inyohan and Pedro at table #311. The food was very good and would always have at least one new dish to try each night from the regular menu. Entertainment was very good with variety, d on't miss the comedy shows. Service was great no matter where we were on the ship, we do have to especially compliment our cabin attendant, Donato, who was accommodating to anything we may have asked of him. Our Cruise Director was a hoot and a comedian in his own right, Jerry. All I can say is that we loved the Navigator. Read Less
Sail Date April 2016
Navigator of the Seas Ratings
Category Editor Member
Cabins 4.5 4.3
Dining 4.5 3.9
Entertainment 5.0 3.8
Public Rooms 4.0 4.2
Fitness Recreation 4.0 4.1
Family 5.0 4.1
Shore Excursion 4.0 3.7
Enrichment 2.0 3.4
Service 4.5 4.3
Value For Money 4.5 3.8
Rates 4.5 4.2

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